user
Overhead Door Company of Columbus, GA
1230 5th Ave, Columbus, GA 31901, United States
Appearance
Overhead Door Company of Columbus, GA
Comments
Jo
Review №1

Always does a great job. Fixed my garage doors quickly and no problems. Ryan was very good on replacing the springs and explaining everything. Wouldnt have anyone else to fix my garage. Will always use Overhead Door Company of Columbus.

Ca
Review №2

Thank you James for replacing my garage door and for staying to double check your work and explaining how everything works. You stayed later to help me connect app which I believe the trouble was with my own phone. But offered to help walk me through if connecting later would be a problem. Awesome job and customer service!

An
Review №3

Ryan H came out and installed our new garage door. He was very professional, kind, and got it installed quickly. That is the smoothest running garage door I’ve ever seen.

Lo
Review №4

I has a great experience. James was very pleasant and he even arrived early to handle the repairs.Thank you!

Ka
Review №5

James was fast and efficient. Did a great job diagnosing and replacing the control board for our garage door opener !!

De
Review №6

After 17 years my garage opener decided to work when it wants to. I have relied on Overhead Door Company in the past for a broken spring and now I have a new belt drive opener. Thank you for always providing prompt and courteous service!!

Ma
Review №7

James was very professional. Did a great job and did it very quickly! Referred to Overhead Door Company by Pegi Taylor and she was right. I will use them every time!

Ro
Review №8

Courteous and quickly did the repair! Will use again if I have a need!! Highly recommended !

s
Review №9

Called and got a next day appointment that was quick and easy. My garage door was bent and broke and cables broken off. Really I was expecting the repair person to tell me I need a replacement door. I was just hoping that he would be able to shut it as rain was getting in.Kyle showed up on time and told me he was going to do his best to solve my issue. After working on it he called me to the garage to show me that not only was it shut be he had fixed it entirely. Wow is all I can say. Above and beyond what I expected. Not only was Kyle professional and knowledgeable but to be able to repair something that out of whack is amazing. I highly recommend this company for your needs. Not only do I give the company 5 stars but I give Kyle 10

Kr
Review №10

Absolutely fantastic company! They did everything possible to get a technician out ASAP since the garage door couldn’t close, so that my kids and I would be safe going into the weekend. James was very professional, and did a great job with the repair, and was even able to come to the house early. Highly recommend!

Ja
Review №11

Brian A. was very professional and showed very close attention to detail in his work to ensure the problem was corrected right on the first visit. I would recommend Overhead Door Company for any installation or service needs you may have. They have always been an dependable and honest company.

Ta
Review №12

My garage door had messed up and I called them the following morning. They were available that same day and shared the prices and available times. They called to let us know before they were coming over. Overall a great company who does not try to cheat their customers.

La
Review №13

Bryan with Overhead Door Company removed the old bay doors and installed all the new bay doors at the fire department. He was very knowledgeable and acted very professional. I would recommend Overhead Door Company ask for Bryan.

Ry
Review №14

I use overhead door of Columbus in my facility for all my door and dock equipment. They are always quick to respond and they get the job done. When possible I try to request Brian Adam’s. Not to say the other techs cannot get the job done, Brian just seems to find a way to impress me every time he is on site.

Ki
Review №15

Call Overhead Door Co. ! The garage door company that my home warranty companysent out left me with a $250 bill and a still broken garage door....I had had enough and called Overhead Door Co...the immediate service was great...the tech was sent out the next day...Travis was his name...just a super nice professional guy! He had my garage working smoothly in no time...I was so happy, I even had him to replace a broken accessory part.The price was very reasonable...thankful and I know exactly who Ill call if Im ever faced with another issue!

jo
Review №16

Great customer service! I called them this morning and they sent a tech out the same day to make the repair!

Au
Review №17

Brian and Cody did an outstanding job replacing overhead door springsAustin

Se
Review №18

Great customer service!! Called Friday and tech was on site Monday morning and took care of my issue.

Ni
Review №19

Cody and Harry did a wonderful job! Thank you so much!!

Cu
Review №20

James given great customer service!

D.
Review №21

I had a great experience with Overhead Door Company of Columbus Ga over the last month. All of the employees were all professional and showed they really cared about my needs. Ms Heather was great explaining the details about my parts that was on order. Mr Travis came to my house on time and with a smile ready to work. Mr. Travis did a great job. Thanks to the whole team!

Du
Review №22

Everyone we dealt with was awesome. The manager Donovan was very knowledgeable, professional, courteous, and when he scheduled times the guys showed up when they said the would. Made scheduling on our end easy, it’s a pleasure dealing with a company who shows up when they say they will, is affordable, professional, and stands by their product and work. The brand Overhead Door is top of the line for a reason.

ga
Review №23

Kyle called and showed up 2 hours early which was excellent. Quickly repaired our door. Very friendly, thank you so much!

Mo
Review №24

Kyle did an absolutely excellent job repairing our garage door. He was an hour early and very efficient. Thank you to Kyle and Overhead Door Company of Columbus for such great service!

To
Review №25

The techs at Overhead Door Company are the best, well worth the time and money. If you have any problems with your garage door these are the people to call, they are first fate.

Li
Review №26

We were very pleased with our experience with your company. You were recommended to us by a friend. Brian, the tech showed up on time, was polite snd knowledgeable, completed the task quickly and to our satisfaction. We will recommend you to others.

Co
Review №27

The service that was render to me today was beyond outstanding. Ryan and his assistant was awesome. Very professional and well knowledge in their craft. Ive already recommend your company to my friends and co workers. Great job 👍

bl
Review №28

Man, oh man, Im extremely happy with Overhead Door Company of Columbus! Today, I went to raise my 2-car garage door and it only went up about 2 inches and that was it. So, I called Overhead Door Company of Columbus and was told to expect a tech between 3 and 5 PM (the same day I called, mind you). At around 3:15 PM their tech, Travis, called to let men know he was on his way. He got here and immediately saw the problem, one of the lift springs had broken. Travis told me the door is too heavy for the motor to lift without the help of those two lift springs - thats why it wouldnt go up earlier. So, he replaced both springs (no point in replacing just the broken one and have the other break later on). Now, my garage door moves up and down, as smooth as silk. I felt that the cost of the repair was very reasonable. Ill be using Overhead Door Company of Columbus from now on.

Li
Review №29

Great service from the company! Jared was the technician that had came out to service my door and did a wonderful job. Very pleased with the company. I will be recommending Overhead Door Company to everyone I know. Thank you guys!

An
Review №30

Very professional and courteous service! My repairman TJ called before he came. Once here he addressed the problem quickly and fixed it. He explained everything as he went and what was the most likely the cause of the problem. Highly recommend this company!

MR
Review №31

Nice. They were right on point with assisting us with our needs. We called ahead of time to see if they had the parts that are needed. Took about 5 minutes to answer our questions and give some good advice on fixing our garage door. Plus, it pays to buy the parts right there in the store as opposed to waiting a few weeks for parts to be purchased and shipped from online, as was our original plan.

Ma
Review №32

I called Overhead Door Company and my great experience started with the nice voice on the other end of the call. The Lady checked to see if there would be a technician available and I got one within a couple of hours from the time of my garage door coming apart. But let me tell you that was just the start of my Blessing!!!! We he got to my home and saw the extent of the problem his first remark was from his experience I needed a new Garage Door and the base price off the top of his head was in the 900 dollar range. At that moment I said with all going on in the Christmas season I just could not pay that now, then he said I can take it down but that will expose the area and he really didn’t want to do that. His very next statement is we’re God steps in, He said “Let Me See How I Can Help You,” thirty min to an Hour later my door was working, and the cost was service plus a Hing. Thank You All for great work and being the idea of Service Men. God Bless and Happy Holidays from the Brice Family

Be
Review №33

Our garage door broke on Memorial Day and I was genuinely surprised when Overhead Door Company was available for repairs!They sent Jared out and gave me a time frame. He arrived exactly on time with a “heads up call” in advance. He was so kind and polite! Finished the repairs in under an hour and left my garage door cleaner than he found it!I am blown away by the excellent customer service I received from both Hannah at the first call to Jared leaving things better than he found them!

le
Review №34

They installed a new door and system.I was not home,they did an Expert flawless installation.I was very pleased.

Am
Review №35

Very quick in scheduling to have my garage looked at and tech was very knowledgeable about the issues I was having with my garage. The price is unbeatable. I would recommend OverHead Door to anyone having issues. This was an emergency call late at night and they responded and was onsite within an hour. Thanks For all your help.

Eq
Review №36

Im so thankful to come across this company. I called and the service man Kyle came out the same day. Job was done in less than an hour. Very friendly guy. I would recommend this company to family and friends.

Ba
Review №37

I have used Overhead door previously and they did a good job paid the service fee and they did the work no problems. I don’t know if since the last time their management has changed but this time I am not pleased with the service due to the fact that they charge a $90 service fee and they do not apply the $90 towards the cost of repairs. If I had known this upfront I would not have used them. They initially came out to fix my door and told me that I would need new springs and that they could do a conversion kit the service tech spent about 15 minutes at my house and told me that he would have to come back and do repairs and when I asked how much it would cost he told me it should not be over $200 and that I would get a call from the main office. That was Tuesday evening. They called me on Thursday evening and told me it would cost $350. I told them I thought that price was high and wanted to do some research and I also asked them if that was in addition to the $90 service fee I had already paid. They told me yes I called back a second time before doing this review because I wanted to make sure I was correctly understanding their business practices and Amanda the person I had spoken to previously told me yes they do not deduct that from the cost for repairs. I went ahead and found another company who came out shortly after I called them and fixed my door for a great price and exceptional and professional work in a matter of 2 hours from the time I initially called them.Bottom line if my service fee had been applied towards the work to be done I would not have a problem with them or at least let people know it’s not deducted upfront and the customer can decide if they want to proceed.

Te
Review №38

Jared Glazier is an Excellent Technician! His professionalism and customer service is Outstanding!!! I will always ask for him personally should I need assistance again. Thank you Overhead Door!!!

Gr
Review №39

I was very pleased today with this company. I called a little after 8AM on a Saturday because my huge door broke badly last night and I couldnt get the vehicles out for work. Although they were full until 5 PM, I explained my situation and had the first available technician come in between appointments and he did a great job. All was completed before 11 AM. For a moment I didnt think it was fixable but the technician swapped panels around to make it work. Thank you for a job well done.

De
Review №40

I had a new garage door and hardware installed by TJ Sanders, I havent been this impressed in many years, the workmanship and attention to detail was impressive to say the least. I would recommend this company to all.

Ly
Review №41

Love my new Overhead Door!! So happy with the product and the service!! Highly recommend!!

Mi
Review №42

My new garage door is so quiet. Wonderful

Do
Review №43

Awesome customer service, my technician Brian help me troubleshoot my problem thoroughly with ease and professionalism. Love Overhead Door, Brian is tha Bomb👍🏾

Am
Review №44

Great service.Ed and his crew have taken very good care of our garage doors in Columbus. Glad to have been put in touch with him

Ha
Review №45

Chris was my technician. He called before arriving, was on time, very respectful and polite. He replaced the springs and had the door operating in less than an hour. My experience with Overhead Door Co. was 5 STAR.

Ru
Review №46

The service and professionalism of the employees and managers far exceeded my expectations. They will definitely do whatever it takes to get the job done on time and to your satisfaction!

Dr
Review №47

Im glad that we have an Overhead Door company in Columbus, GA now! This is a great company that performs a top-of-like service! What matters most to me is that it is a company made up of great people that like to give back to their community.Id recommend Overhead Door of Columbus GA to any individual or company that needs a garage door or roll-up door. These great people are definitely going to be the first to my mind.

Ja
Review №48

The guy that came out and helped us is a god send! He said our garage door was the worst he had seen but he managed to fix it and for a great price.

tr
Review №49

Very pleased with the service and repair of a very broken door. They were on time and did excellent work. The service tech Holden was knowledgeable and friendly ! Couldn’t ask for better service.

am
Review №50

Service call, quick response was very helpful! Their management cares about the customer experience!

Fr
Review №51

Professional friendly service showed up on time repair door in a timely manner went above and beyond to meet my schedule thanks overhead door team of Columbus .

Am
Review №52

Very professional staff, prompt & precise service. I would highly recommend this company!

Ri
Review №53

I called their answering service at 5:30 PM on Wednesday and the broken spring for my garage door was fixed by 10 AM the next morning. Everybody from the answering service to the service technician was friendly and professional. It was a first rate service experience.

Be
Review №54

If you want it fixed the same day call someone else. I had them come out for my 1/2 hp liftmaster which most contractors put in. The guy came out got on a ladder call liftmasters 800# and decided it was a logic board. Ok he then tells me someone will call me later today at was before noon or the next a.m. with price and when they can get part?? Ok no call that day or a.m. at noon I cknsgall them they say they will call right back. No call I call them at 4 get put on hold told cost of part and it will be 3 to 5 business days to get part. So no garage opener for a week? Really? The only reason I pursued them was because the $90 service call would be credited toward part installation. Call River City they came out next day had part on truck.

Sc
Review №55

Perfect experience from the sale down to the service of my new garage door. Thanks guys, will recommend you to all of my friends and family.

br
Review №56

Fantastic Service! I dont normally write reviews but Mr. Singer and his crew did a great job!

Ve
Review №57

Told me I needed an entirely new garage door after one of the hinges had broken on my old one. I reluctantly agreed to the replacement since the door was only 16 years old and it seemed like a waste to throw out an entire two car garage door instead of replacing a hinge. The new one does not close because of poor alignment and it is so much louder than my old one ... by louder, Im referring to the door squeaking and groaning as it struggles to shut (partially due to no lubrication being applied to all moving parts!). Called to have it adjusted and the technician who came out said it was a problem with the door opener, charged me $300 to replace it with a new motor and left. After two open/close cycles, the door failed to shut, once again, and on top of that, the motor is causing my breaker in the garage to trip. Called again for another person to come repair the still non-functioning door and upon completion, he said he had to adjust the alignment quite a bit as it was definitely not installed correctly. As for the motor issue, the tech said the problem could be with the fact that the other person installed a DC motor in place of the once, AC motor but had no solution. Called the company for the fourth time and got an earful of sounds like you have an electrical problem which is out of our hands/you should contact an electrician ... There wasnt any electrical issue until one of the techs changed an electrical component. This company should not be sending people to work with and alter electrical components if they arent knowledgeable of how to work with electricity. If I could go back, I would have never contacted this branch for help with my Overhead Door as now I am out $1500 and left with an improperly functioning garage door that may or may not be potentially dangerous to operate.

Na
Review №58

We were introduced to the Overhead Door Team by way of some nasty Garage Door companies making wild and baseless accusations to account for their poor reputation. As a result, we have voluntarily welcomed them into our collective network of supportive businesses. With over 500 businesses represented, we look forward to backing up our friends at overhead door with the voices of each.Their work is second to none. Our office was recently in the need for a new door system. Their team not only replaced it with a automated doorway system, they did it for less than the competition that is always claiming to be more costs effective.

Lo
Review №59

I wouldnt recommend this company to anyone! The guy I talked to was very rude!!!! They came out the first time and said we need our garage door service ( which we paid for. After servicing it. Door was still doing the sane thing. We called them back out for same problem and they wanted to charge us. About 3 hours after tech left door was doing the same thing😟 I called and tech was still in area and they wanted to charge us again in same same day for same problem.

Ch
Review №60

Group of good guys and great quick service

VD
Review №61

Didn’t return my call and don’t know prices to their doors

St
Review №62

Great service from the first phone call to the end of the service. This is a company that I would recommend.

Pa
Review №63

Love OHD! They helped my home so much.

Ry
Review №64

Great network members. Lots of support for and from them.

Go
Review №65

Great Company! I highly recommend.

Ju
Review №66

Installed my garage door opener! Wonderful service!!!!

Ge
Review №67

Awesome service

go
Review №68

Made it work no problem

Co
Review №69

When these two show up job completed.Time Stamp

Jo
Review №70

Store closed on Saturday, drove 50 miles for nothing.

Ja
Review №71

Great customer service

Br
Review №72

Awesome company

Ri
Review №73

This young man knew his stuff. Well managed, very nice and courteous. He was a Professional and it didn’t take long to get the job done. When I call you guys for my garage door please send him. If he hadn’t open his own company by then. You guys have a great Associate.

Ri
Review №74

My garage door was acting strangely and I couldn’t figure it out. I asked Overhead Door for help, and James was sent. It was difficult to determine the cause of the problem, but James persisted until he found the cause. It was indeed a very unusual circumstance that brought on the problem. Once identified, he got the door operating perfectly. Many thanks to James and Overhead Door for the repair.

Am
Review №75

Brian Adams was quick, very informative & professional!

Information
8 Photos
75 Comments
4.5 Rating
  • Address:1230 5th Ave, Columbus, GA 31901, United States
  • Site:http://odccolumbus.com/
  • Phone:+1 706-358-4500
Categories
  • Garage door supplier
  • Door supplier
  • Garage builder
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Similar organizations