My experience with Konkus was fantastic! Very professional at every level. Made the install quick and painless. Christian Hipkiss made the whole experience wonderful!! I would highly recommend Konkus to anyone looking for professionalism and high quality workmanship!! I will use them again on my upcoming bathroom project!! The before pics are on the bottom...
Our kitchen was the second job that we have used Konkus for and I could not recommend them more highly. They have an incredible selection of materials and a very knowledgeable staff to walk you though it all. The process of measuring is extremely precise so when install rolls around it goes very smoothly. Their people at every level are very professional as well. Most importantly, both projects turned out beautifully!
Konkus was very helpful through our kitchen remodel. Samantha Rickman was great in starting our process with showing us the different types and styles of countertops. She was very thorough and answered all our questions. The entire process was smooth and efficient. I highly recommend Konkus! We had a great experience!
Very very efficient group of people; pleasure to work with; on time and very accurate. Installers were great. Layout person was great, sales person was great
We would highly recommend Konkus for any countertop purchase and installation. Their personnel are very pleasant, helpful and knowledgeable. The entire process through selection, measurement and installation went very smoothly. We are very happy with our new countertops.
The people at Konkus Marble and Granite were ALL wonderful to us before, during and after the installation of our granite countertops. This is the second time we used them because of their professionalism, customer service and the best template cutters and installation people. Would recommend them to anyone!
I had Konkus do my quartz kitchen counters last year, and they just installed a new quartz bathroom vanity top. Both are absolutely beautiful! Konkus is a terrific, local company that I highly recommend.
The installation of a new quartz counter top in my bathroom went very smoothly. It looks great.
If I could put 10 stars, I would. I cant recommend Konkus enough, they were GREAT. Steve I would highly recommend he is very knowledgable and made everything so smooth and effortless. From the day we told Steve what we were looking for to the date of install everything was so easily communicated and tended to. We are loving our new kitchen counters!!
What an awesome experience! From the first email we sent,inquiring about a quote, until they left after the install, the customer service and efficiency was unbelievable. Absolutely everyone went above and beyond to assure we were satisfied. The salesman (Gary Emmett) came to the house, measured, explained different types of granite and then accompanied us as we picked out the granite we wanted. Then came the man who did the laser measurement...again every attention to detail. Then the layout...the man who did that impressed us with his obvious joy at capturing the best design that would be our countertops and kitchen bar area. The men who came to install were again very timely and efficient! What does it take to have a picture perfect granite install? A terrific team of workers from start to finish, and Konkus has it!!
Absolutely gorgeous. They did such an amazing job. Steve our salesman was awesome. The installers Jacob and Randy did an amazing job beyond what I could of imagined. I don’t know the guys names who came out to measure or help with layout, but they were amazing too. I am so glad I chose them for the job. The communication is top notch. You will not be disappointed
From start to finish everything was great. Stacey was great to work with and helped us pick things out. The gentleman who did the layout gave some good advice in terms of where to seam the countertops. The install crew was timely, neat, and professional.
Very personal, our tour was so informative and interesting! We had so many choices !The process was explained, we had a quote in hand when we left. Installation was very timely, the Installers were friendly and professional. The counter tops are just what we wanted them to be!
This place was amazing. They walked us through the warehouse to see what they had. Never felt rushed. Found one we liked. Was given an estimate but was never pressured to buy. Estimate is good until mid may
Wonderful experience from start to finish. Very easy to go to showroom, pick out want I want, and wait for the install. Installers were very efficient, friendly and knowledgeable. LOVE LOVE LOVE my new counters! Very very happy! Highly recommend!
Every aspect of our kitchen counter renovation project with Konkus was top notch. From touring the showroom, to selecting our material, to getting the measurements, to installation, was done professionally. The result was fantastic, and we would recommend them to anyone wanting to make sure their project is done perfectly.
Just had two beautiful countertops installed, and I’m very pleased with the service. The installers were kind and helpful. Our salesperson Stacey was very knowledgeable on product selection and styling. Overall extremely satisfied with my experience.
So impressed with their friendly, knowledgeable staff. From start to finish they really cared about making sure we got what we wanted. Highly recommend. The person cutting our countertops said he tries every time to do what he would want on his countertop.
Just completed their install for our master bath remodel. Fantastic work. Simple process, nice people, awesome selection, and perfect end result. Couldn’t be happier.
Our family had a great experience. From the moment we walked in, we felt comfortable and welcomed. We met with McKenzie to make our selection and when we left, my wife and I joked about how easy we felt like things were. Then, when the installers came with the tops, we had the exact same experience - they were professional and very friendly. I was working in the next room and got to hear them interact and it was fun to see how well they got along and worked together.We would highly recommend.
Konkus is great! Forget the big box stores. For countertops, Konkus is where you need to go. Not only a showroom, but a warehouse, fabricator and installer all in one place. From the friendly greeters to the salesperson they all made you feel welcome and helped you through the process. The measurement person used laser measurements and were spot on. The layout person helped choose the precise cuts to maximized the beauty of the stone. And installers were craftsmen and friendly. Thank you Konkus team!
Stacie and the entire installation crew were great and went the extra mile. We interviewed other companies and found the price and service at Konkus to be exceeding our expectations. We waited 20 years to replace our Formica and we love the new tops
I had a really good sales person, Steve, and the selection was very good. Up front with their pricing, and the install went seamlessly. Large warehouse to walk through; they do the work on one side and the slabs are on the other.We had bathroom counter tops done. I would definitely recommend them.
They do great work, their process is very customer focused, and since you can choose your slabs from almost any supplier - selection is almost unlimited. This time there was an issue with the material I chose cracking 3 months after installation. Konkus took 100% ownership of the problem. They allowed me to select new material, they did all the fabrication, removal, and installation work, and did not charge me a thing. Anybody can make and install a countertop, but what sets these guys apart is their customer service and integrity. Nobody else even comes close.
Absolute perfection!!Product-A+Fabrication-A+Installation-A+Communication-A+Results-A+Great Company!!!!!
Unbelievable service and quality from beginning to end. Konkus installed my granite kitchen and powder room counter tops as well as sinks. From the time I walked into the show room to start planning the project I could tell that it was going to be a great experience. The sales staff was very helpful and made the process so easy and informative. The installation crew was amazing. They were friendly and very efficient. If I could have rated 10 stars I would have.
Excellent experience from start to finish. Chris provided proactive service throughout the process including selecting our materials and gathering the right templates and installation information needed, Matt measured with precision and was very helpful educating us on the process, and Jessie and Arthur installed our countertops perfectly. Great people all proactive about doing a great job. Came highly recommended from others and we now also highly recommend.
Professional all the way. Great selection of granite. All the personnel were professional, courteous and helpful. Great communication through whole process. Pricing was very reasonable. I highly recommend Konkus.
Prompt service, very knowledgeable sales staff and vast selection for your project
Friendly helpful staff. Superb showroom. Great selection of stone.
Konkus was amazing to work with, from the 1st day in their office to the day they finished delivered. Couldnt be more happy with the product and the customer service!
Konkus has an impressive selection of granite and quartz to choose from. They didnt rush me to make a decision about what I wanted. They went out of their way to schedule the install at a time most convenient for me. When the installers arrived, they did an awesome job. And they took off the old counters and sink carefully enough since I was saving them to be reused. All in all, it was a very positive pleasant experience.
Very professional, great prices, excellent & very friendly people. My new countertops look amazing!
The entire process was seamless and customer friendly. The quality is top notch and all appointments occurred on-time as scheduled. Highly recommend Konkus and will use them again when the need arises.
The folks at Konkus were very professional and took the time to listen to what my wife and I wanted. They performed each step very quickly and delivered the countertops in the timeframe they promised. I would recommend them and will use them in the future.
Great service from beginning to end. Professionals at template mapping and install were very impressive.
From our initial interaction with Stacey through installation, our entire experience with Konkus was great! Could not be more pleased with the product and service!!
Quality products, install crew and experience. Highly recommend.-Isaac
We love our engineered quartz countertops and the installers were VERY skilled. We have a small seam and you can hardly notice it. We knew how we wanted things done and they did everything just as we requested. Were so impressed and highly recommend Konkus!!!!!!!!
Excellent process, great team from sales to installation. Highly recommend Konkus M&G!
Needed a seam in our granite countertop repaired (old adhesive was chipping out) and when the original installer (Kern Marble & Granite) failed to return any of my 4 phone calls over 4-5 weeks, I called Konkus. They replied within a day & got me scheduled the following week. Kyle was professional & worked quickly but carefully, finishing the job in just one hour! He even replaced the mildewed caulk line surrounding our sink & added an extra shim for stability at no extra charge. VERY happy with the experience. Will definitely recommend & use them again in the future!
I would recommend Konkus Marble and Granite without reservation. From beginning to end of kitchen remodel --selection of granite, layout, and installation everyone was knowledgeable and professional. Great job everyone!!!
Everyone at Konkus was so helpful during the entire process of finding the right pieces of granite for my new kitchen, to installing them. Steve and Rob went above and beyond on this project. My counters were installed very professionally, and they look stunning. Granite is natures art, I feel lucky to have found such beautiful countertops, and to have them handled with such care and precision. I find myself staring at my beautiful counters in awe and appreciation. Thank you, Konkus!
Always friendly staff and great work.
Konkus was great to work with, but the process itself was not pleasant. 5 trips (during work days/hours, for the most part), three different suppliers visited, most visits to the suppliers, we left not knowing whether the slab we liked was going to be in our price range or not until the next day... Megan was great to work with, though... very helpful and responsive. Worked with Zach at the start of the process as well and while he was very nice and very responsive, I got the impression he may have been new and maybe a little unfamiliar with exactly what we were doing with our kitchen. Installers did a good job, but they did chip our new paint on the cabinets in one spot and smeared adhesive on the paint on the island (barely noticeable unless the light hits it just right). Overall though, were pleased and the granite looks great.
Very professional and well organized operation. Great selection and good inventory.
I purchased a second time from Kondus because the first experience was excellent. The granite selection is outstanding, the service people are friendly and professional, they meet their deadlines and the end product looks outstanding. Installation was a breeze, too. Customer service is a thing of the past with so many companies but Konkus restores my confidence because they were top notch from the beginning to the end of the process. I highly recommend Konkus!!!!
Best place for price quality and services.I recommend please visit this place before tou go another place
The installation guys from Konkus not only did a great job, but they were friendly, knowledgeable and went out of their way to make sure we were satisfied! Thank you Ike and Jacob!
We recently bought a new house and completely remodeled the kitchen. We went to Konkus Marble & Granite because we had used them for our last kitchen model in our old home in 2014 and had the BEST experience! This time around, not so much. Everyone was very friendly and knowledgeable and the installers were great, however, the over all finish of my granite is horrendous. You can actually see where the sealer was not properly wiped away. Parts of the granite are rough and feel tacky. Needless to say, I was upset. In our prior experience, our counters were perfect and smooth. Less than half an hour after the installers left, I contacted Konkus and was told that I needed to buy denatured alcohol and clean it myself. Um, no. First of all, I just paid you, the professional to do it. I came to you because you offer a 15 year sealer and you got it right the first time, why not now? I’m still annoyed that the best solution, was sorry, sometimes we don’t get all the sealer off, you need to go buy stuff to do yourself. I did. Still doesn’t look right. In the end, I would still recommend Konkus, I just miss the old customer service and product!
Konkus was awesome to work with, from selecting the granite, to the measuring and laying out of the countertops and the final installation. Everything went smooth with no issues. If you are in the market for granite I highly recommend them.
Great customer service and beautiful selection
This is my second time to use Konkus. They installed my azurite quartzite kitchen countertops two years ago, and just installed my master bath vanity top. Their staff is friendly, knowledgeable and meticulous in measuring, layout, and installation. I highly recommend them.
Their selections are AMAZING! I have run out of spaces to cover..
Could not be happier! This is the second time we have used Konkus and they exceeded our expectations. Their team is top notch and efficient
We had (another) excellent experience at Konkus. Sales person Steve Johnson was very helpful with choosing the right product, as well as working through our design details...(thats code for he helped us solve issues we hadnt yet considered!) Each person we encountered was friendly and knowledgeable. Its a very professional and well run local business. We have completed other kitchen and bath projects with Konkus and wouldnt consider using anyone else.
Drew and his crew were the kindest, most professional team ever! They worked carefully, skillfully, and respectfully. We were told Konkus does the best work, and we couldnt be happier with our decision. Charles Wolf was the lead on our project and he is on top of it! He is still checking in with us to make sure the job was completed to our satisfaction and it was. We are thrilled with our new stone countertops! 10/10!
Holy freaking schnizzle... this granite is gorgeous! Im going to lay on it naked.As we started the journey into our kitchen remodel, Konkus was recommended to us. Their warehouse was full of granite. Once we selected Snowfall, there was a particular lot we were most impressed with. They found another slab from the same lot and couldnt have been any happier. After installing the countertops, we decided to add an island because the granite is gorgeous and truly a focus point. EVERYONE was wonderful to work with. Customer service was top notch. I had the most fun with the team. From the front office to the installers.When the initial measuring was done, I wasnt happy with the placement of the farmhouse sink (my husbands decision for placement). The person measuring was understanding, offered to come back and measure again once the sink was adjusted. I never felt pressured to make due. I had a particular look that I did not want, we talked it out and its perfect. When we decided to add the island, I was simply looking for a scrap piece of Snowfall granite. The person helping me select a piece was never bothered by me wanting to go back and forth from different pieces. He even moved some out onto the floor for a better view, which isnt easy. Granite is heavy!I truly couldnt be any happier. The look is perfect and everyone was amazing. After a full kitchen remodel, no one needs any added bs. This was a great experience and I will return if any additional projects justify the need. Highly recommend them, wouldnt go anywhere else. Thanks Konkus... my kitchen is freaking gorgeous!!
Konkus has been a great Countertop provider for my business. Amy at the front desk has always been a bright spot in working with Konkus, wether on the phone or in person she is always very friendly and helpful. When you walk in the door she is smiling to greet you and get you to the right person. Amy is a wonderful asset to Konkus Marble and Granite!
Love the countertops that were just installed. Great costumer service that was provided during our selection and knowledge of the products. The installers were fabulous with how polite and clean they were during installation. Just love the new look in the kitchen. We will recommend you highly to our friends and family.Thank you Konkus!
Very friendly and helpful, competitive pricing, its awesome how they work with other stone suppliers, did a great job on install, installers very professional and courteous 🤙🏽
Excellent customer service and product options.
It was a fantastic experience from beginning to end. Everyone in the warehouse went out of their way to make sure we were satisfied with every step of the process. The installation team was on time, friendly, conscientious, knowledgeable, and thorough. I would use them again no question.
Very nice facility with lots of slabs to view.
My contractor recommended that I go to Konkus Marble and Granite to look at granite remnants for my vanity. He even recommended a specific male employee. I worked with this employee during my visit, and I was not impressed at all. This was my first time picking out granite, and I had a cabinet sample with me. The employee was not friendly or helpful. He could have made suggestions about the remnants based on the color of the cabinet or asked questions about my color scheme. He told me where everything was located. Then, he just stood around until I stated that my contractor raved about how helpful you would be. The young man then started making suggestions and helping me. I decided to purchase my remnant from Carolyn Monsul at Granite Direct where I received phenomenal customer service. Despite the amount of money that a customer is spending, excellent customer service should be provided to all customers.
Quality installation. Great product. Easy to work with. I highly recommend Konkus!
Great service form start to finish!
Very helpful and informative. Good experience.
This is the 3rd time Ive worked with Konkus (kitchen and 2 bathrooms) and every time has been a pleasure. Showroom and sales personnel always very friendly and helpful. Guys who measure and install are also very nice and considerate.
One of the contractors dropped the counter piece of the new counter top & Konkus sent out Kyle Stevens to fix the crack or gave us the option to get another layout. We had Kyle sent to see if the crack could be fixed and wow! He went above and beyond. No one can even tell that the corner piece was cracked. The customer service from beginning to end was amazing. Thank you Konkus and a special thanks to Kyle Stevens for the excellent Job he did fixing the crack immediately after it happened.
We were very pleased with the vast, high quality, large inventory of Quartz, Marble and Granite and the very knowledgeable, capable and courteous sales staff, especially Zack. Similarly, John, in scheduling was very helpful and flexible.The Installation went very well. The work crew was sufficient for the job and did a great job, making sure not to impact any of our belongings.We would definitely highly recommend Konkus for selection, fabrication and installation
After weeks of waiting and going to the shop to approve the layout before cutting the counter tops, when installed we realized that soap dispenser hole was not cut. Now need to schedule again for the crews to come back to cut the hole on site. It is going to be messy !👎After researching and finding about toxicity of Quartz counter particle, We decided to canel thier in-home service to drill the hole for soap dispenser. There are lots of studoes about it . Copy and past this article on your browser: Trending Luxurious Quartz Kitchen Counters are Causing Severe Lung Disease for Workers: Study.
Nice selection of remnants but seems very expensive for a small project.
Great selection of stone, but more importantly, great customer service and communication. The install teams were quite professional and could not have done a better job to make our kitchen countertops look perfect.
The quality, service, and installation by Konkus Marble & Granites employees are superior to other marble and granite companies around Central Ohio.
Had a few issues with being communicated with in a timely manner at the beginning of the process, but I had several good experiences as well.Prices were great/had exactly what I neededEveryone was super nice from the front desk to my sales rep. The guy who laid out the template was especially nice.The installers were on time and did a fantastic job. They were very nice as well.Overall, I was very happy with my experience and plan to use Konkus on a much larger project next year.
So far incredible good. The selection and the people who we have worked with are very knowledgeable and positive. We are currently awaiting the quote and are hoping it is in line with the exceptional service we have seen do far.
Stacey, my sales representative was extremely helpful and professional. She gave me a tour of the types of marble and granite that I was interested in and I chose three types which she provided quotes for.The following day I returned with samples of the materials for floor, cabinets and backsplash and none of the original selections looked as good as I had hoped. So I wandered around and found a piece of granite that worked really well with the colors I had chosen. Stacey prepared a quote for the granite and the details were set.The measuring appointment was scheduled and completed and two weeks later the installers came. The prepped the area and installed the granite and the undermounted sink and were done in about an hour and fifteen minutes. The countertop is amazing and we are loving are new kitchen.
Great experience! Brian called via Facetime and walked through all the templates for our counter tops. They were installed on Friday and look amazing!
Fantastic customer service, they really went out of their way to make the process feel special and seamless. Stacey was great to work with and the showroom has endless selections. Highly recommend!
Our experience with Konkus was excellent at ever turn from our first visit to final installation. At your facility each visit was well organized as people were expecting us and met us quickly. Our salesman Gary was great and led us to samples that met our specs based on my drawings and our wishes for design and colors. His quotes and calls were accurate and helpful. The guy that did the laser measurements was ver thorough, the guy that showed us the final slab with our specs overlaid was very helpful and had obviously prepared well for our visit. The the installer were neat, thorough and accurate.I have one small concern. As we have worked with the counter top a few days I have noticed a very small mar in the stone itself. It looks bare down into the stone itself. I would have thought the sealer would have covered that. If youre in Marysville working perhaps. you could do a quick stop and check it out.We were referred to you by Paul Lazenby, a builder who has done a lot of business with you in the past. He thinks highly of you and our experience didnt disappoint. Thank you! Ray Fleming
Our experience with Konkus wasnt the greatest. If you want someone that cares more about the customer than the bottom line, this is not the company to go for your counter top needs. We had them connect to an existing quartz top in the kitchen. We knew it wouldnt be a perfect match, but they assured us they would do their best to make it blend. There best was pretty poor!!! We told them our dissatisfaction and they could care less. In fact, we emailed the CFO twice and he ignored us and never replied. They only care about the bottom line. I gave them a 2 because they did a good job on the new counter tops which were installed.The salesman was great in the beginning, but he dropped us like a bad habit. This was before the design phase and everything. We left messages and texted him, but to no avail. Very poor customer service all around.
Konkus did a great job providing our granite kitchen counter tops.Service was fast. The counter tops look great and fit in perfectly,. WC
UPDATE - 4/17/2020 (4-star review):I received a call from the GM at Konkus wanting to know the status of this matter. I explained that the individual (employee mentioned in my original post below) hadn’t made contact nor had made any payments to us. He informed me that the Owner was very upset that the company’s brand was being negatively impacted due to an employee’s actions outside the workplace, for which GM apologized and offered to send us a check for the amount owed.Thank you, Ray, for addressing this matter professionally and for being fair/understanding. We wish things hadn’t come this far, but are glad to have come to common grounds.Over a month ago (1-star review):I have no doubts this company meets a lot of customers’ expectations based on their overall reviews, however, I recently had a conversation with the General Manager regarding an employee who does side jobs on behalf of the company, but DOES NOT complete the work nor refunds the money. I find the company to be somewhat liable for this as they allow side jobs to be done without “causing an impact” to the company’s reputation. The employee’s name is DOUGLAS FERNANDO BARREDA. He reached out to me through a facebook post and even came to my house with a Konkus logo shirt. He also provided pictures of their samples and the warehouse where cutting, polishing, etc, takes place.I contacted the management team and spoke to The GM who agreed speaking to the employee in order to help out as “much as possible”, but explained Konkus couldn’t take responsibility for his employee’s actions outside of the workplace. In a sense, I understood because we hired him independently, however, it is fair to say that this man represents the company by wearing their employee shirts to attract clientele. Additionally, at some point, companies may be found liable for their employees’ actions which is why many organizations do not allow “side jobs“ to take place outside of work. Branding and credibility is very important and as Corporation, Konkus should have zero tolerance for these types of behaviors!Needless to say, We’ve decided to proceed legally and are hoping this man stops misrepresenting Konkus and deceiving others in the community.
I would recommend anyone to use Konkus. I was very please with professionalism they had. Steve treated us very well. They did our fireplace and there was a fissure that turned into a crack in our hearth shortly after install and they cam back and replaced it for us at no charge. I will definitely call them again if I have any other granite or marble needs.
We had a great experience from beginning to end and I wouldn’t hesitate to use Konkus again. The ability to see the template on the quartz was very reassuring.
Being in the commercial design industry, I need a vendor I can trust and count on for my projects varying in size and deadlines. Konkus Marble & Granite is that vendor for me! Saundra Swearingen is a true professional from start to finish. She is timely, responsive and is always 2 steps ahead to keep my project correct and on time. From product specification, to quoting, to scheduling installation and everything in between, she is an absolute ROCK STAR!!!
Just wanted to let you know what a wonderful job your installers did last week. Our new granite countertops absolutely. beautiful. The men who installed it were courteous and had no problem answering all our questions. They were prompt, efficient, and cleaned up. We are very satisfied by the job that you did. Thank you so much.
Konkus helped us finish out our home remodel with new granite countertops. They had a wonderful selection and a very helpful sales team. The installers did an excellent job and were very courteous and professional. I highly recommend Konkus for your countertop needs.
I absolutely LOVE my new kitchen. I had a great experience with Konkus Marble & Granite from start to finish. No complaints, we will use them for our bathrooms and outdoor kitchen as well!. 10/10 recommended.
I recently worked with Konkus on behalf of my company, Danbert Construction, and have nothing but great things to say. Steve, our salesman, was really great & quick to communicate with us. I was the 2nd person from our office to meet with him & he went over every option with me in great detail, really open to going back/forth & offering suggestions. Once we made the decision on the piece, everything came together quickly & perfectly. No delays in scheduling the layout or install & the piece looks wonderful in our office kitchen. Install guys were quick, though thorough, & really friendly also. Looking forward to hopefully working with them on my own house in the future. Thanks for a great experience!
Great family owned business. We have done 3 projects with them. Very knowledgeable and professional. Super easy to work with. There installers were very courteous. Never had any issues. Highly recommend them for any project youre considering!!!!
I have known for years that I would use Konkus for my counter tops. I didnt make this decision without investigating. I asked many people who they used & why & the only ones who were 100% happy were the ones who had Konkus. I also asked the installers when I would see them out in the community. Every one of them always explained the process & why they feel Konkus is the best.Now I can proudly say that I too am 100% satisfied with every aspect of the process. My kitchen & half bath look fabulous with the new granite counter tops. Thank you to Daniel, my sales person, for his excellent guidance through the entire time. I highly recommend Konkus.
We had a great experience with Konkus from the very beginning. Their showroom has a great waiting area, which was helpful as we were shopping around with our kids. Our sales rep, Gary was easy to communicate with, answered all of our questions and helped us with every step of the process. We were very specific about what we were looking for- they pulled out multiple pieces for us until we found just the right look. Every person we worked with was friendly and helpful, from template to delivery to service. We had a few minor issues that needed resolved after delivery and the tech that came to our house was quick, kept everything neat and solved all of our concerns within a few minutes. I would definitely recommend Konkus to anyone - great customer service and our counters are absolutely stunning!