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Super Beauty Outlet
4632 E Main St, Columbus, OH 43213, United States
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Super Beauty Outlet
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De
Review №1

This is my favorite hair and beauty supply store. Its well organized, reasonable prices and a variety of products are available.The staff is friendly and helpful.

T.
Review №2

This is my new favorite beauty supply store. The women working were extremely pleasant. They dont make you feel uncomfortable. They also have a huge selection of ethnic hair care products.

Av
Review №3

I really like the extensive and organized store. The wig styles arent the newest but everything else is up to date. The accessories could use a little help, but compared to other beauty suppliers in Columbus this one is much more pleasant. Never encountered any customer service until I was at the register.

Je
Review №4

Ladies who walk around and help you ARE TRULY AMAZING & APPRECIATE

Lo
Review №5

They have a big variety but customer service sucks,no help,only following me around like I was a thief 😞

Li
Review №6

This may actually be the largest hair store on the east side of Columbus, but you can guarantee their prices match their size, compared to others. Despite that, you are definitely going to find what you are looking for, or a good alternative.

Un
Review №7

I always find what Im looking for and they are so nice

No
Review №8

It was my BIRTHDAY TIME AND I LUV THE COLOR BLUE SO THIS IS WHAT I FOUND FEELS GOOD & LOOK GÓOD

Ke
Review №9

Have everything you need from eyelashes to tweezers to hair to braiding hair to wigs to Combs Barrets scarves shoes clothes

Sh
Review №10

Love this store I’ve been going here since they first opened. Great customer service, clean, have a variety of options for everything!

D
Review №11

This was first time I tried a new hair store and probably my last. I came in and bought hair only to get one pack home and it was empty. I called back immediately to the store to let them know. They said come back. I arrived as the last customer was coming out. They knew I was coming and they just watched me knock. To me that meant I was out of luck. In 2 days of being a patron I spent 400. Including the friend I brought with me. As a business owner and customer even I know that was poor customer service. I will not be returning to their place of business. No reaper to for my dollar. I will return to my normal place I patron Hair and Beauty Depot on Bruce Rd.

Li
Review №12

Always my go to place for hair supplies

As
Review №13

This store has everything! Id drive from another state to come here just to get EXACTLY what I need!

Ni
Review №14

Nice clean store. Friendly staff

T
Review №15

They always have the hair and supplies I need. And the owner is always available when I have a concern or question. I have been shopping here since they have opened and they have never let me down. I will continue to buy my braid hair and supplies from them.

Ni
Review №16

So many options and hair to choose from great staff

La
Review №17

Great prices and quality hair

Ki
Review №18

Huge store and supply, but a bit overpriced

Da
Review №19

This store is not like it used to be . I travel across town to come to this store simply because of the buy one get one free deals. Now that the braiding hair and all crochet hair products are no longer included in the buy one get one free ... I truly believe this store is just like the rest of the hair stores . Dont waste your time or money here.

Gi
Review №20

Its a huge place with a extensive line of wigs, ponytails, extensions, weave, hair products & accessories and a few other miscellaneous items

Ni
Review №21

They have a fairly good selection of hair ranging from human to synthetic and all price ranges. Also lots of hair products all the popular brands. All the hair is buy one get one free. My favorite beauty supply store in Columbus

To
Review №22

B1G1 free on all the hair, except wigs. Youll definitely get great deals. They have a huge variety of products too. You can find just about anything hair related in there. Its easy to spent more time than planned in there just looking at all that they have.

Ji
Review №23

This is a great place to get hair at a reasonable price. They have lots of extra sale items as well that my daughter likes to see when were there. I have found polite and helpful staff. I recommend this store.

Me
Review №24

Ive been going there since they opened and recommend it to everyone!!! Im not sure how people can claim their buy1get1 is a ripoff. why would the hair manufacturers send them extra packaging to supposedly split the hair in half???? I get the same amount in the packaging that I get from any other shop Ive gone to. the staff has been consistently friendly/helpful as is the security. in the neighborhood we are in I completely understand why they have the security measures they do. and as for the lockers I feel A LOT safer having my packages locked with me having the key instead of sitting behind the counter for anyone to grab and run with.I love this store and will always go there before any other hair store in Columbus. ♡♡♡

ch
Review №25

Only had small Mizani relaxer

Sa
Review №26

A lot of hair products

Ms
Review №27

Ive been shopping here since they opened. I ABSOLUTELY LOVE THIS store! Especially buy one get one free on ALL hair and wigs!!!! Not to mention the store is absolutely huuuuge!!!! People are always complaining about something!! If people didnt steal, they wouldnt need lockers!!! As for being over charged, your an adult. It should be common sense to always check your receipt before you leave ANY business when shopping!!! On another note, they need security!!!! If you dont like it, dont shop there!!!!!

An
Review №28

I used to be an advocate for this hair store. This used to be the only place I would buy my hair. But after the way they treated my mother, I have made a vow not to return and encourage all of you to explore other beauty stores!One of the ladies that works there was extremely rude to my mom. After informing the manager, she still persisted to taunt my mom. My manager apologize on her behalf, but my mom wanted an apology from the lady directly. The lady refused and completely dismissed my mom.I STRONGLY urge all of you to spend your mom elsewhere.

Ri
Review №29

Shells empty and unorganized.

hi
Review №30

I dont know why I went there. I knew they suck, no customer service, treating every customer like they are thieves. I was checking out and said I would use debit, when I inserted my card it gave two options 1. Visa debit 2. US debit. I never shop here, literally once a year or 2. So I pressed 1. The Asian guy said you said you were going to use debit, I said yes I pressed debit. There were two options they both said debit. He said no they dont, so me being me I said next time you should tell people to press 2 if thats for debit. He said no it doesnt say that you are wrong. I need to check your ID. I gave him my ID. He gave me the slip to sign and right on the slip it said visa debit. I said see it says visa debit. So both options said debit. He said oh. No sorry just oh. I of course said see I was right I know how to read. Next time tell people to press 2 for debit and walked away. I will never shop at this store again. I wasnt a shopper of it in the first place but now I will definitely never shop there again. Super beauty outlet your terrible customer service should be your downfall. And are you a shop or a jail why do you put up pictures of people who stole from you STOP highlighting theft you idiots you would massively out sell your theft if you had respect for every customer. Smile and say hello do you need help finding something abd not just the ladies you hired to make it seem like your more relatable to the public but the men too. Retailers always have theft. But no one wants to shop at place where, when they walk in people think they are stealing.

Ka
Review №31

The place is huge! I only went for some hair for crocheting that I could not find elsewhere. The sales people were helpful. Large selection of merchandise!

A
Review №32

Super Beauty Outlet STOLE from me!!I was immediately taken back when I walked into the store and saw lockers in the front and customers placing personal items in the lockers. I personally was not carrying a purse but wanted to exit immediately when I saw the disrespect. However my stylist who was with me to advise me on color chose not to leave. I purchased 4 items at the counter (rinse, scarf, 2 caps). There were no questions of the manager lady while I was making my purchase. I simply waited for her to finish the transaction and I left. When I got home and examined my purchase and receipt, I realized that she charged me for a fifth item that I did not purchase. The store was not busy and I did not distract her with conversation and she still overcharged me!! Please be aware that the lockers are a mind game to make you feel a certain kind of way about yourself as you shop there. How insulting but its Super Beauty Supply staff that should be suspected for theft. I paid with a PNC bank card so fortunately the overcharge was credited back to my account but my bank ate the charge! I wonder how many others are being overcharged. I am certain this is a habit and practice for them. Check your receipts and count your change when leaving there until you decide you are owed better from these people and stop spending your money there.Super Beauty Outlet is located directly next to Ross Discount Stores behind Kroger Grocery on Hamilton/ Main.

Ma
Review №33

I dont like to be ugly, but there is a bunch of flat out rude, nasty people working in this store. Theyre rude as all get out, half of them dont speak English, and have no knowledge whatsoever or seemingly any training about the wigs they are selling. When you ask for help, they just roll their eyes and storm off to the back, then either bring out the wrong item or say Nah, we dont have that. and just walk away as if they could even care less that youre in the store. Even before I GOT to the wigs, there was a woman in the front screaming at some security guard because shed apparently falsely accused her of shoplifting. Ive never worn a wig in my life, so this is certainly NOT the experience I had hoped for.I ended up going to a little independent wig shop I found on Google located inside the Westland Flea Market on the West side. It was a little bit more pricey, but the customer service was well worth the extra cost. The gentleman that helped me bent over backwards to find exactly what I was looking for, cut and styled the wig for me, and I walked out wearing it! He got it right, S. Beauty Outlet got it wrong, so Ill be taking my business to him for the remainder of my chemo, and I would suggest all of the ones of you who have been disappointed by S. Beauty do the same. Customer service is a dying art and S. Beauty DEFINITELY dropped the ball.

Go
Review №34

Great location! They always have any hair products you are looking for in stock. The problem is, as compared to prices in Chicago for synthetic hair weave that is just 9.99 or 19.99 they have it more than doubled! Its supposed to priced based on quality!

da
Review №35

TERRIBLE TERRIBLE. NOT WORTH IT AT ALL!! They trick you cause its buy one get one free but the prices is outrageous and they follow around the store as if your gonna rob them blind. INFINITY 99 cent STORE IS WAY BETTER

Me
Review №36

Yesterday, I went to the Beauty Supply in White Hall located on Main & Hamilton. I was extremely offended that the owners are demanding their customers put their purses in a locker to prevent theft. NO! I am not a thief. I will not allow you to treat me as a thief. I am a customer. I deserve to be treated with respect. There are plenty of beauty supplies in the Columbus area. I will take my business elsewhere. You are not going to disrespect me. This business is in our community, we cant allow them to treat us this way.

R.
Review №37

Im so unhappy with the customer service at Super Beauty Outlet right now!!!!! I walked in and was immediately asked to put my purse in a locker. When I walked in the store was going to close in 15 minutes. Management was very rude, nasty and tried to rush me out!!!! I will no longer be patronizing their store. I dont care if its Buy one get one free. They can keep it! If i could I would give them 0 stars.

De
Review №38

Nice clean store

Kr
Review №39

Been here about 15 or so times.PROS:-Obviously there is mass variety of products to choose from. Theres a market for cheapies & for those who want to pay extremely high prices for hair. This is good b/c the store caters to every type of spender vs. some shops who are either all cheap or all expensive.-Theyre always in stock of hair products. This is important b/c certain products are very popular & its always a plus to know that they keep up on in-demand products.-The staff is friendly. They of course keep watch of you for their own protection, but they dont stare you down or follow you around as if youre a criminal like they do at other beauty stores. The security guard is very friendly & isnt intrusive either.CONS:-Not enough employees for the size of the store & volume # of customers. Not sure if they are short-staffed b/c of labor costs or...? Its very common to come in the store & wait for quite awhile before someone can thoroughly help you. 2 employees for a huge wig section wont cut it if theres constantly 7-10 wig shoppers in that area at any given time.-The prices are too steep on front lace, half & full wigs. Ive done hair brand comparison many times. The same $75 JANET curl Ivory 1B30 at Beauty Outlet is only $45 or $55 at the next over hair store. The pricing is sometimes twice as high here for the EXACT same thing as other places. Theres no reason to purposely raise the prices, especially if youre offering the exact same quality/brands/styles of hair that others are selling for way cheaper.-The quality of the wigs isnt all that great. Dont necessarily assume that theres a difference in quality b/w a wig that is $45 & $65. Dont always assume that more = better. Not true with this store, especially with wigs. Feel the hair & try it on to test the quality & consistency of the hair itself for yourself vs. letting the price do the talking.-Dont be surprised if there are too many kids in there making too much noise. This is not the stores fault, but my point is that you should be aware that this is the kind of store where you should expect lots of people, of all ages everywhere.-The lines when you checkout are always very long. They have the capacity for 4 registers but yet will only open 2 even if there are 30 people waiting in line. They make it too obvious that they care more about labor costs than they do the importance of quick, and therefore satisfactory customer service.-The employees know where to find things, but they arent very well-versed or educated about the actual products themselves. Its best that you go into the store already knowing what you need, what you want & the name/info/research about the product BEFORE you approach the employees. Do your research about a product 1st b/c the girls wont be able to school you or help you. And if they do, you can often tell that theyre just telling you what you want to hear. Saying, It will work good on your hair isnt good enough. To be fair though, you cant expect them to know everything about thousands of products.I only go in this store when other stores dont have the type of hair or wigs that Im looking for. I avoid the store as much as I can b/c its often too crowded, it closes earlier than most other beauty supply stores & its harder to locate simple every day products b/c the store is so big. This store isnt the worst of the worst but its def. a last resort type of thing.

Le
Review №40

Went to buy some packs of hair asked one of the employees where I can find an item they didnt know so I spent a longer time in the store. Also seen a piece of pizza on one of the displays when I found what I was looking for I would just rather go to rose beauty at least their establishment is clean.

Ca
Review №41

You can find practically all of your hair and hair care supplies here. staff is pretty helpful. They dont seem equipped to give professional advice so just be sure to use your best judgment. Ive never had a bad experience there. yes, they seem to follow you (but not for very long) but as another reviewer said, its a HUGE store and they want to be nearby if you need help....aaaand also to make sure their merchandise isnt walking off which is completely understandable in a store that size with such a small staff. :) If youre offended by them following you (even though they follow EVERYBODY), just dont shop there. its their store and they can do as they please. if youre not doing anything wrong, youll get over it.

Mm
Review №42

Variety. B1G1 on all hair. Convenient location. Plenty parking

C
Review №43

Kinda expensive

An
Review №44

I love this place and have been going there ever since it first opened. They have a wide selection and quality hair, you just have to already know what you need when you visit.

RA
Review №45

Ive been shopping with them for five years and I live forty five miles away....... I dont get bad treatment there and I like the products.....i wish they had an online shopping though

La
Review №46

OMG TERRIBLE TERRIBLE TERRIBLE. Way too expensive no matter if its BOGO. Ill just stick too going too U.S. Hair Beauty, theyre way better && get more for your money && theyre way more nice && more knowledgeable

Ja
Review №47

Best Hair Store in Columbus, buy one, get one. GREAT Deal.

Gi
Review №48

Their wigs are overly priced. Dont even bother. You can get a Bobbi wig for 30 at an online hair store and theyll sell theirs for 119.Dont t even bother.

Co
Review №49

Good place if youre into Beauty Supplies I personally do not shop here but I am contracted to do security in this facility no complaints here. But a lot of Thieves

na
Review №50

DO NOT BELIEVE THESE REVIEWS !!!!!! I go there all the time to get my hair and the quality of it is wonderful ! they do not spilt tracks and the only reason why you may feel like they are following you is because it is a huge store for one and they want to make sure they are there to help you because its only like 4 people on the staff.

Br
Review №51

I always get my hair from here and i love it ......yea the whole locker thing is a bit much but this hair store is still worth it 😍....i will be there before prom to pick out my new style 💯

Ve
Review №52

I will NEVER patronize this store agsin i bought 75.00 in merchandise and could not use it.... was the wrong hair so i took it back and could not get my money back and i haf to buy 75.00 worth of cheap clothing.... i really hate that these foreign people can come over here and just do as they please.DO NOT BUY FROM this place i have told all y people buy from US Hair not this cheap place.

Ta
Review №53

Been going there for 3 or more. Today the customer service was so bad! My friend got accused of stealing a $1.00 wig cap that we already paid for. No one was willing to help us. The staff ignored us when they werent being rude to all the customers. They dont deserve the full star. I wont be going back.

Si
Review №54

This place is such a rip off, buy one get one one free is really just buying one, they split the tracks to make you think their really giving you one pack of hair for free. i advise you to not use your debit/credit card iused mine for a transaction and they took off twice the amount smh

vi
Review №55

Enjoyed my first trip to this store will be back soon and the prices are great staff is very helpful

Pa
Review №56

Lots of choices!!

It
Review №57

This store has the biggest variety of hair and hair products and the staff is typically friendly & professional from my experience!!

Sh
Review №58

ThiS place sucks. When it comes to hair prices compared to other hair stores .

Ga
Review №59

I only go there for lip gloss but the things I that make me not likr the store so much is that they dont let you have bags so when I went for the first time with my friend we had to leave our book bags at the front were people could go steal them and also the lip glosses are a lot cheaper there than online just saying.

Be
Review №60

Huge selection good prices

Hy
Review №61

This store has everything OVER PRICED! I checked online on the same merchandise to see I was charged double the price! Now this store takes your purse and locks it in a locker! You are NOT allowed to carry your purse into this place! I will never shop here again!

ke
Review №62

My favorite hair store but cheaper online

OU
Review №63

They have everything you can think of here. Prices are a little high.

Me
Review №64

Nice products and prices

me
Review №65

Very friendly and alot to choose from

re
Review №66

Theyre racist and they think everyone a theft I know cause I was security there

Ta
Review №67

Awesome

Ma
Review №68

They are so rude they follow you around the store as if youre going to steal everyone is not a thief and I am appalled at the way I was treated in there

Es
Review №69

BOYCOTT.....BOYCOTT.....BOYCOTT, dont put up with disrespect people!! Take your dollars elsewhere.

Ca
Review №70

Huge selection, helpful staff

Da
Review №71

Really hard to find someone to help you.

Sh
Review №72

Only place I shop at for my hair.

Co
Review №73

The wig displays are old but a lot of hair selection.

Em
Review №74

Their customer service sucks!!! And the associates dont know the merchandise and they are rude.

Da
Review №75

Only hair store that gets my money

va
Review №76

Love their merchandise!!!

Ju
Review №77

Great deals

Ti
Review №78

Alot to choose from

La
Review №79

Awesome deals

Ju
Review №80

They take pride in their store.

Ra
Review №81

Bomb sales

Bu
Review №82

Lots of options

Cl
Review №83

They [email protected]... >:-[

Da
Review №84

Not for everyone

Ke
Review №85

Plenty of stock

Sa
Review №86

Wow

Al
Review №87

Everything for your hairLove it

ve
Review №88

It has Kiti Kiti shampoo

Information
46 Photos
88 Comments
3.7 Rating
  • Address:4632 E Main St, Columbus, OH 43213, United States
  • Site:https://m.facebook.com/pages/Super-Beauty-Outlet/305347846176187
  • Phone:+1 614-986-8471
Categories
  • Cosmetics store
Working hours
  • Monday:9:30AM–8:30PM
  • Tuesday:11AM–7PM
  • Wednesday:9:30AM–8PM
  • Thursday:9:30AM–8PM
  • Friday:9:30AM–8PM
  • Saturday:9:30AM–8PM
  • Sunday:9:30AM–9PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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