The girl with the tattoos made me feel really comfortable. She was really nice and easy to talk to and helped me out a lot. I definitely feel like she needs a raise because I can tell she works really hard.

Danielle is amazing!! Extremely helpful and easy to talk to. Made the best experience I could have had!

My name is Brittany Leonard and this was my very first time at visonworks and the experience was through the roof. When I say they greet you every single person that works there greets you and they are all so nice and friendly. But Mrs. Katina H. struck out the most. She really made me feel welcomed and treated me like I had been there for years. The doctor himself was amazing he laughs with you just to make you comfortable and he explained everything as he go. Its a very relaxing and nice setting. Mrs. Katina went above and beyond to make me comfortable. She explained and went over everything that I need to know and she made sure I had everything my insurance offered me. In the passed my eye doctors associates never explained anything. She was very helpful and I look forward to my many many more visits at visonworks. I really do Thank each of you!

I’ve used Dr Yoe for 35 years, he doesn’t deserve this office manager Dana! She’s the rudest person I’ve ever had there. It’s been every year since she started, I’m sad to leave him but I’m done!

My first time ever needing glasses, I was nervous,but Katina H. was wonderful she made the process much easier than I thought it would be,she explained each process with me and eased my nerves and made me feel comfortable. She showed a real compassion about her work. Although everyone was great that I came in contact with, Katrina took her time helped, explained and conversated with me through the process. It was one of the best experiences I had in a while as a customer. Thank You Katina for a wonderful experience.

Both women at vision works on veterans parkway, GA were very rude. My fiance had a couple of questions and they both were very rude. Was not willing to help us at all. Never again will I go back there. Poor customer service

My first time at Visionworks was awesome. The entire staff was friendly and I didn’t have to wait long. I also enjoyed the easy online booking system! Mrs. Katina was awesome in processing my insurance and explaining everything.

I used Vision works for the first time this past January. Me and my son wear glasses and my daughter wears both glasses and contacts. We all had eye exams and purchased glasses. The doctor was very good and we are all pleased with our glasses. My daughter choose to order her contacts online. They were not covered by our insurance and the cost dictated her decision. Yesterday my daughter who plays college softball lost her left contact. I called vision works and asked if I could purchase a trial pair or a pack if they had them in stock. The response I got was a bit shocking. The woman on the line told me that the trials were for customers. She noted that I did not purchase the contact from them. She said I should call the company I purchased them from and ask them for the extra contact. SERIOUSLY! Obviously they have plenty of business and do not need ours. If I had been able to get a contact I would guarantee we would have purchased future contacts through them. Do they really think after that flipped comment that I would ever step foot in another Vision works. Back to Walmart it is. You may never get the same Optometrist twice but they gave me a contact!!!!!

Had a great experience here. Professional staff, quick and friendly service, and a great value. No one ever made me feel dumb for asking questions, they have a great selection, and will even help you find glasses that look good on you! That was a big surprise for me and was actually really nice to have someone who cared not just improving your vision, but also how your glasses work for you. Their products are very affordable and they have great deals, even if you don’t have insurance.The doctor was fantastic, he was very patient, explaining everything he was doing and seemed very engaged in finding things that would be affecting me. Nothing worse than not knowing how to describe what is wrong right?! Instead he asked me questions about different things, tried things and got feedback. It was a different kind of experience for me and I think it was great. Reminds me of a very personal, small town doctor that knows you individually. Fortunately, even though it was a very small town feel, the business was very professional and well equipped.The facilities were very clean and modern, they had great equipment, and everything was just smooth. They have a nice test that doesn’t require you to dilate your eyes. I was dreading that part. My wife and I both got our very first exam, picked glasses, got checkedoo out, and paid all within an hour. I was very impressed.I highly recommend this place for anyone and we will be coming back for all of our future vision needs. I we’re even bringing our kids here in the future. I was told that the doctor will also see children.

I went to Visionworks in Columbus, Ga on 1/08/21for an eye exam to see if I needed glasses. I left them a stellar review a day or so later. The staff for the most part was excellent, and I felt as though the whole experience was good. After the exam the doctor explained that I needed glasses. I told him, that I would like to get the prescription and order glasses online. Due to my profession, I dont need expensive glasses that will get damaged, and my company will supply safety glasses if I get the prescription. The doctor agreed, and encouraged me to do so that ordering online would be fine. When I tried to order the glasses the company needed a PD measurement. I called Visionworks, and they would not provide the PD. And then Lied multiple times to me and my wife about it. They said they only perform the PD measurement when fitting you to purchase glasses from them. That is not true. I went and had another exam, at another optometrist, and they explained what part of the exam included the PD measurement. The same exam that I had at Visionworks. I called Visionworks back and spoke to Melanie, for about the fourth time today, and explained what I had just learned. And with each call the staff just continued to get more obnoxious. I know that I can not get any satisfaction from them, but if I can warn others about their customer service, maybe it will save them the bad experience.

Went to vision works located in Columbus, GA on 3/27/2021 my family and I. Katina H was very knowledgeable and so nice. Any questions that we had she was able to answer them and she was very honest when trying on the frames Im so glad that we came and that we had this experience with Katina H.

My sales associate was Mr.Marques. He provide my husband and myself with EXCELLENT service!! I needed some frames pulled from another store and he made it happened! He made our experience AMAZING! Also, Mrs.Dana, she is an Amazing manager. I love how she is operating the store during this pandemic! No Exceptions!! I love it!!....

The staff at this location is very nice even when the customers are not. Incredibly knowledgeable and happy to explain your options. I was very satisfied with my eye exam and glasses.Shout out to the three ladies in there today, Great Job.

KATINA H. DID AN AWESOME JOB ASSISTING ME WITH THE SELECTION OF MY GLASSES. SHE HELPED ME SELECT THE BEST FIT AND CHOICES FOR ME. SHE WAS VERY FRIENDLY, KNOWLEDGABLE AND PERSONABLE.

I have gone to Dr. Yoe my entire life. I recently changed jobs and insurance, but double checked it was in network before I made an appointment. I made back to back appointments for me and my husband, and arrived on time. The lady who met us was rude to us the entire time. She told me that even though my insurance said they were in network, they refuse to file with them so I would have to either pay out of pocket or cancel. I said i would cancel. Then she runs my husbands info, comes back and tells me I’d have to leave for his appointment. Needless to say, we both left and I will not ever return again. I love Dr. Yoe, but they could’ve handled it differently upon my arrival.

Katina was great! Very friendly and willing to explain thoroughly every process!

Staff was inattentive, did not even inquire about my needs. They just seemed ready for me to leave, so I did. Took my prescription and ordered from framesdirect.com. The doctor was very nice though.

Mrs katina was the best worker I have ever met

So I’m only giving this location 2 stars because they are friendly and try to be helpful. However, I made my appointment on Thursday for a regular eye appointment and it says online if you have an eye injury to call for an appointment within 24 hours. Well, I called Friday and told them i made an appointment and I have an eye injury. The lady who I spoke with said they were understaffed and she took my name and number and said she’d call me back. I didn’t receive a call Friday or Saturday. They are closed Sunday and my appointment was Monday. Well I have vision insurance but they didn’t take my medical, I wish they would have told me that on Friday when I called and told them I needed an appointment for an eye injury. They also aren’t taking new patients. 😒

Katina Harris made my experience very pleasurable!

The worst experience ever, once they get your money. The 5 star customer service goes out the door. The doctor was the only one who seemed to be concerned and not rude like the staff. Dont let any of them trick you their all full of it.

VISION WORKS -COLUMBUS GA HAS THE ABSOLUTE WORST OFFICE STAFF!! EXTREMELY RUDE! CONVENIENT WHEN YOU ASK FOR THE OFFICE MANAGER NO ONE IS TO BE FOUND! I WAS TOLD TO CALL THE 1-800 NUMBER ON WEBSITE.VISION WORKS DOES NOT DESERVE ANY STARS.

Ms. Agnes was very helpful, especially during the warranty period with my husbands glasses.They really uphold their promise to make you happy!

Marquis was very nice and very helpful.! I came in on my birthday and he definitely made my day with his help. He is so energetic and knows has to have a great conversation while doing his job. I will definitely be coming back to visit him. Best one on the team along with Melanie .

TERRIBLE TERRIBLE TERRIBLE SERVICE! The black lady in front was very rude and acted as if she did not even want my business. Finally after several years and declining service there im done. I just dont get it, why be like that to a customer coming to pay cash money $400+.

I worked with Marquis to select my glasses. He extremely helpful and has a great personality! Being new to the area he advised me on what Waffle Houses I should try (and which to stay away from 😂), how to navigate the area, and of course we discussed our favorite college and pro football teams. Yes, all of this while he set ordered my glasses and its the type of experience I love when patronizing franchise establishments. Hes definitely the reason Ill go back!

Marquis always provides exceptional service and is very knowledgeable about the promotions going on in the store!

Stopped by with my son to get glasses. Did not have an appt and door said walkins welcome. Door was locked and there was literally no one in store. Waiting outside in pouring rainstorm. Lady says she will check w her manager to see if they could see us while she left us outside getting soaked. Was clear they didn’t want our business and it was 30 mins til close. told us manager would not see walkins (again w no one inside). Won’t be calling back for that appt!

Loved my experience. Had an appointment yesterday 5/9/19. Didnt have a long wait. Dr. Yoe is awesome. He took his time and you can sense he genuinely cares about his work. I highly recommend this location!!

My entire experience at Visionworks was amazing. Agnes was able to help me make a last minute appointment to see Dr. Yoe, who was absolutely wonderful, and extremely thorough. The entire exam was the least invasive, yet most comprehensive exam Ive ever received. Marquis then helped me pick out my lenses and made sure I knew EXACTLY what I was getting. My exam and lenses were far more affordable then they would have been had I returned to my previous optometrist. Im so happy I took the chance with Visionworks. Definitely a return customer.

Best place for glasses in Columbus. Marquis was knowledgeable, patient, and caring, absolutely the best customer service I have ever received in Columbus. I wish I could have him as my employee. :)Thank you Marquis!

Been seeing Dr Yoe for years and followed him to Visionworks. The staff is great here! They are very helpful in assisting you in picking out the perfect glasses. They had buy one get one free and I was able to get sunglasses too. I love my new glasses and my polarized sunglasses are awesome. I recommend Visionworks to everyone

The staff including Marquis was amazing very friendly and down-to-earth and they will help you in anyway possible they always go above and beyond.The doctor is sensitive takes his time and does a thorough an amazing job

Marquis, Bria, Lanie are simply the very best, along with Doctor Yoe. Excellent customer service. Everyone of these folks are helpful, kind and provide exceptional service.

I had the BEST experience at Vision Works!! Marquis, Lanie and Angie are the amazing!! Excellent service & friendly staff. Made me want to bring them all lunch ❤️❤️

Went in this week with broken frame. Asked the staff if they would be able to do anything with them. Angie grabbed them up and fixed them in 5 minutes. Great, friendly and helpful staff. Recommend to anyone.

Awesome place. I ran into some trouble in Alabama when visiting from Wisconsin and VisionWorks gladly helped me out so I could continue to see through my travels! I would highly recommend.

I have been coming to vision works for 3 years. The service is amazing! Marquis and Agnes took very good care of me today. Dr. Yoe even gave me a free new pair of contact lenses until my new ones arrive! Thank you Vision Works!

Never again will I go Here the receptionist was very rude. She didn’t even try to see what was taking so long. I wait A whole hour so I left. Then when ask to reschedule she had a attitude. So not professional never ever will I go Back

Add another satisfied customer to the list. Excellent staff, excellent eye doctor. Dr. Yoe knows what hes doing. Best place Ive been to yet, and Ive been to lots of places here in town.

Love Vision Works! Angie and Dr. Yoe are the best, I’d never go anywhere else. Reasonable prices and excellent service!

Lanie took care of me. A good eye store with good people. Also I’m getting my new frames day one so, pretty worth it.

Great prices and awesome service. I will definitely recommend Dr. Yoe and his team to my friends and family. Also, great prices on contacts and glasses!

Dr. Yoe was truly exceptional. He clearly took his time to ensure that you had the most accurate prescription and he told great stories to boot. I thoroughly enjoyed my time with him. The receptionists and optometrist assistants were also wonderful, helpful and charming. Thank you Dr Yoe for an excellent experience!

Found out that day that my 4 yr old needed glasses. While trying to fit some to her and not real having any luck we just left because their was three ladies in the office and not one helped me. Everyone including the doctor was pretty blah and the one lady that checked me out was really grumpy. Over all everyone wasn’t very friendly. Maybe something happened that day and everyone was in a bad mood idk but I’ve been in customer service for 15 years and know better than to take it out on your guests. Over all not impressed.

My son lost his contacts on vacation. They got his prescription from TN and had his new contacts waiting when we showed up. Super helpful!

My experience at vision works was a great one. The guy there helped me with everything, and answered every question that I had. I will definitely be going back to vision works in the near future!

Dr. Yoe is just the sweetest. The staff there is so friendly too. Wish I went here sooner

Ive been to this office many times. I have been provided with excellent service everytime. The staff are amazing! Would definitely recommend to everyone.

Was able to get my new glasses the same day. Thanks to Angie, Anna, and Lanie for taking the time to help me and not make me feel rushed. I would definitely recommend this Visionworks to everyone!

Love my glasses I bought at Visionworks. Anna and Lanie were great at helping me pick out the perfect pair.

I’d recommend anyone to VisionWorks in Columbus. Dr. Yoe is great & his entire staff is so friendly & professional. My son had a contact exam today. He was having a hard time learning to put them in. Marquis took so much time with him teaching him how to put them in. His patience was great, he never got irritated & kept encouraging my son until he got the hang of it!

I had a wonderful experience at Visionworks! Thank you to Marquis for helping me pick out my glasses! Couldn’t be happier!

Great experience. My son is gettin contacts and Marquis was awesome at teaching him how to out them in and take them out!

Dr. Yoe and staff are awesome. Great customer service. I would recommend Visionworks for eye exams, contacts and glasses.

The entire staff was so friendly and they were so patient with my 4-year-old son. We had an incredible experience and wouldnt go anywhere else!

Save your time in the beginning and find somewhere else to go.

Great staff, very friendly environment, thank you to Marquis for helping me pick out my glasses I love them and will be returning in the future!

It is a warm and welcoming environment every time I go in. Angie, Marquis and the rest of the staff are very knowledgeable and helpful.

Severely overpriced and somewhat crooked to me. I went in there asking just for replacement lenses that would be $249 at Sams and with my insurance I get a straight $200 towards my glasses. I told them that about the $200 and they told me my lenses there would be 300. I asked him so that means I would owe a hundred they said no thats how much more you will owe when you use your insurance. So they sit there and try to charge double the price for the exact same lenses

Overall had a wonderful experience. The staff was very friendly. Marquis was a great help.

Staff was very friendly and informative. I encourage all my friends and co workers to go there for their vision needs.

Marquis and Anna were a big help in finding my glssses, they made picking out my frames very enjoyable!

Awesome doctors and great selection. Overall, great experience. Definitely recommend.

Marquis was super helpful w picking out my very first pair of glasses!

This is the best place to get an eye exam in columbus and phenix city they have the best prices. dont take my word for it. call and find out for your self. the service is great the staff is very courteous

The staff were very kind and helpful! Especially Marquis Price who showed very great work ethic and was very helpful!

Great doctor and great staff. Would recommend this business to all my friends and family.

Great Staff and Great Service...in and out was a good thing for me,less than an hour....Tell Doc to keep his eyes on the professor,he maybe the one called next....

Dr.Yoe was so nice and his staff was too. They helped me find the perfect frames to fit my face!!

Came to Visionworks for the first time and the staff was very helpful, the doctor was very informative, and they have a great frame selection

Marquis was a great help - and the quality and price can’t be beat!!

Staff and Dr.Yoe Were very funny and friendly! I would definitely recommend to others and will be back for my yearly!!

Outstanding customer service! Thanks. I love my glasses.

This is my second time coming to this location for my eye exam. The staff is friendly and very helpful. Was in and out within 45 mins

I LOVE THE EXPRIENCE THAT I GOT FROM VISION WORKS; I MADE AN APPT ONLINE( IT WASNT DIFFICULT AT ALL; QUICK AND SIMPLE.)WHEN I WENT MADE IT TO MY APPT; CUSTOMER SERVICE WAS VERY VERY VERY PROFESSIONAL. YOU ARE IN AND OUT AND THATS WHAT I LOVE. Marquis and angie was very helpful when I had to pick out my glasses. I would recommend everyone to visionworks in Columbus. I am def going back.

Amazing service!!! And everyone is so nice and helpful!

Staff was very polite and my visit wasnt very long would highly recommend to anyone.

Great customer service from a very friendly staff.

Dr. Yoe and the staff are excellent!

Excellent quality and customer service!

Professional and caring service

Took forever and charged us for 2 extra boxes of contacts.

The Staff and Doctors are fantastic!!