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Ja
Review №1

As a professional pilot, I only trust my eye care to the experts at Vision Professionals Worthington Hills. Dr. Smiley has always been on the leading edge of vision correction solutions and has kept me flying for the majority of my career. A perfect blend of technological and personalized eye care.The staff are all friendly, personal and professional. Shawn is especially very knowledgeable and patient as he assists with eye glass frame selection and fitting, as well as navigating the myriad of billing options that best fit your budget and insurance coverage.Highly recommend Vision Professionals - Worthington Hills.

Ta
Review №2

Dr. Smiley and his professional staff operate out of a clean and spacious office. Licensed Optician, Shawn Miller is particularly adept at selecting frames and lenses to afford patients the best vision possible while introducing new styles.

st
Review №3

I’ve been going to Vision Professionals for more than 10 years. My kids and I have seen various doctors there over the years and have always been happy with our experience. The doctors and staff are professional, punctual, friendly, explain what they are doing, etc.. I personally see Dr. Smiley and he is really good at brainstorming options to balance/maximize correcting my near-sightedness while minimizing my need for reading glasses as I get older while also understanding my desire for a monthly contact lens. Highly recommend.

Ha
Review №4

Vision Professionals provides the best eye care and service I have encountered. The staff is extremely kind and knowledgeable, and provides thorough answers for any of my questions on insurance and procedures. They helped me find the cheapest options for high prescription contact lenses and insurance coverage I had not been informed about from my previous eye doctors. I have only had great experiences with them and highly recommend coming here for any optical necessities.

Be
Review №5

Loved the professional caring attention to detail i received at my first appointment. Dr Rock and the staff were wonderful. Cant wait to get my new glasses in!

Jo
Review №6

Dr. Menner is very knowledgeable and professional. She explains things clearly and her exams are thorough. The office staff is courteous and helpful, especially Sean in the optometry staff. They ensure your glasses or contacts are ready quickly, and they give excellent feedback when helping you choose frames. The entire staff is wonderful and my appointments always go smoothly. I recommend this office highly!

Mi
Review №7

The team at Vision Professionals Worthington Hills branch took WONDERFUL care of me, and I highly recommend them to anyone in need of vision care. Dr. Rock and the vision care associates, Shawn and Kyle, treated me like family rather than just a patient. I’ve been having a lot of trouble with my vision recently. I have progressive myopia, and in April, I started frequently seeing double after reading or doing computer work. It got so bad, I couldn’t even glance at my speedometer while driving. Needless to say I needed help. Dr. Rock and her assistants, Shawn and Kyle, ran multiple tests, and Dr. Rock identified the issue, and set me up with new reading glasses for up close work in addition to new distance glasses to reduce the stress on my eyes. I can’t wear bifocals due to balance issues caused by an autoimmune disease, so they decided on the two pair workaround. It was as easy as that. Kyle was friendly and easy to talk to. He put me at my ease, and we talked about everything from living with a disability to cartoons while he ran my tests and later as I tried on glasses. By the time I was through with my exam, Shawn was ready to show me frames that would work well with my prescription while looking great at the same time. He went above and beyond, going so far as to order our favorite frame in 3 different colors and sizes so I got the right fit as well as my favorite look. He has great taste, and I love the frames we picked out together! He is a treasure. Overall, the Vision Professionals team turned a scary vision event into a pleasant experience. I’d give them 100 stars if I could.

St
Review №8

My first visit went well. Everybody was friendly and professional, and the entire process was painless and efficient. They have the latest equipment to get an accurate analysis, and Dr. Borer adjusted as needed for my situation. The process of ordering new glasses was also painless. Highly recommended

Ca
Review №9

I have always had a great experience with Vision Professionals! Dr. Smiley has been my eye doctor for a few years and he’s always attentive and thorough. The staff is wonderful as well.

Ma
Review №10

The patient care is outstanding! Everyone is friendly, kind, and they listen to your concerns. The office is always clean, tidy, and organized. I have been going here for years and have always left my appointment delighted with the care provided.

Tr
Review №11

Nice experience. They were very helpful and attentive. Affordable eye where the right insurance. Happy I came in for my visit.

An
Review №12

The staff are friendly and professional. They are also very punctual. I appreciate the care and eye care advice.

Ro
Review №13

These are truly professionals, Courteous, respectful, and very knowledgeable. I have always received the best service and excellent products at great prices.Thanks for a great job!

Pa
Review №14

This place is the best! I have been using them for years and they always are super friendly and helpful! Forget those big name eye places that treat you as just another customer, this is the place you need to go!

C
Review №15

Very pleasant experience, from the moment I walked into Vision Professionals. I was greeted by a nice young lady who checked me in, and the Optician Shawn who was so wonderful through all my eye tests,he was very thorough,explaining everything he was doing. Doctor Menner examined my eyes and gave me a clean bill of health .Highly recommend Vision Professionals, because they truly are * Caring Professionals*!Thank you so much for the excellent care.Carolina M.

Ke
Review №16

The staff and doctors here were great with my 5 year old! I was able to schedule within a week. My daughter really liked Dr. Rock and Jennifer was friendly and professional. We were waiting for less than 10 minutes, and the whole exam took under an hour. Sean helped us pick out the perfect glasses. We usually go to bargain chains, but I really liked the attention and quality of service we received at Vision Professionals. I highly recommend them to anyone who wears glasses. They have a great selection of frames and my girls glasses were ready in under 10 days! :)

mi
Review №17

Exquisite service and caring staff.Best to all.Mindy

Ma
Review №18

Dr. Smiley and his team are the best! Highly recommend them for their top notch service and professionalism. Every doctor and every business should be run this way. Thank you for almost 2 decades of exceptional care.

Ma
Review №19

All of the staff is super friendly and very professional! They explain everything thoroughly before any tests are done, and I’m always in and out in a timely manner while still feeling cared for!

Er
Review №20

Shawn did an excellent job helping us. He is very knowledgeable, kind and friendly. He knows all our family members and is a pleasure to work with.

Br
Review №21

Amazing staff. Very friendly and very helpful! Dr. Rock and her tram are awesome.

Mo
Review №22

The staff is all very attentive and pleasant. Dr. Smiley takes the time to explain everything to you and answer any questions you have. You are on good care at Vision Professionals.

Sa
Review №23

Love this office! Very friendly and great selection of Eyewear. They take the time to explain all your testing too which is awesome.

Lo
Review №24

Dr. Smiley and his staff are great! Very thorough and professional.

co
Review №25

It was my first time visit to Vision Professionals. All of the staff and Dr. Smiley were amazing- they were professional, thorough, friendly and very knowledgable. I appreciate how attentive the staff was in helping me find just the right pair of frames and explained the different options available for lenses. I would highly recommend this place.

No
Review №26

This was my first time here and I will definitely be back! Customer service was phenomenal. The entire office staff was super friendly and knowledgeable, and the exam was thorough and the optometrist was great. I’m super indecisive when it comes to picking lenses, but they helped me find an amazing and made it a great experience for me. Highly recommend!

Su
Review №27

Friendly and knowledgeable staff. Very professional and competent doctors. Shawn is the best at helping choose attractive frames.Great office to meet your vision needs. Highly recommend.

Ka
Review №28

Dr Smiley is always very friendly and professional. He always goes over the results and explains them in my language! All the staff are extremely friendly and helpful.

Zo
Review №29

Best eye doctor practice I’ve ever been to. Dr. Smiley is fantastic, takes the time for extra care and knowing his patients, and the rest of the staff is equally as lovely and caring. It’s always a wonderful patient experience.

St
Review №30

Very friendly! Quick exam and great frame selection!

Je
Review №31

I’ve been here twice and am always impressed by the facility and staff. They are all knowledgeable and lovely, and made choosing frames a breeze. I definitely would refer my friends to this location!

Mi
Review №32

This was my first visit at Vision Professionals and I was very happy. I was pleasantly greeted as soon as I walked in the door. I was a bit early for my appointment but Jennifer took me back right away. She was very thorough explaining all of the exams she was completing on me. Dr. Rock was very nice and knowledgeable and also explaining the exams she was administering.Jennifer was also very helpful with assisting me choose my frames. I look forward to a long relationship with my new eye care professionals!

Sa
Review №33

Inviting and well-informed staff! Definitely recommend!

Ca
Review №34

My doctor, Abigail Menner, is warm and kind. She is attentive to your needs and is eager to help. I had a poor experience with contacts my first go around. When bringing this up to her, she was empathetic and quick to jump at the opportunity to help broaden my scope with different options. I’m so glad I found an optometrist who genuinely loves what she does. Furthermore, the office staff and environment was lovely! I have to specifically mention Jennifer and Shawn, as they both really work well as a team! Shawn was quick to help me as soon as I entered the door. He’s very knowledgeable about the products and is genuinely so easy to speak and get along with. Jennifer is very calm and helped me pick out my new frames (which I adore)! She was invested in helping me find the right frames and was patient as I tried on several pairs. The doctors and staff are exceptional at this location and I can honestly say this was one of the best experiences I’ve had at a doctors office. Thank you so much making my visit a welcomed one!

Je
Review №35

Been going to Dr Smiley for years and would highly recommend. Had the pleasure of working with Jennifer to pick out new glasses recently, and she took time to find not only the right shape but the right size frames for my face.

Ry
Review №36

Vision Professionals are just that- true professionals. From the moment you step in their location they are courteous and kind, while also ensuring safety for everyone in the office. I made a 2 hour drive to come see Dr. Rock and will gladly do so in the future, as she brought attention to things that previous eye docs missed. Highly recommended.

Ni
Review №37

Dr. Smiley and his staff are incredible! From the moment I walked in I felt welcomed and excited for my appointment. I needed to check on my contact prescription and get a few additional tests - and throughout my appointment both Dr. Smiley and Alyssa the optician that worked with me were super nice and provided all the information I needed about the tests and the health of my eyes. They walked me through all of my options for glasses & contacts and I never felt pressured, they truly wanted the best for me. This is something I definitely appreciate compared to other offices where I’ve felt pressured to get the most expensive options. If you care about a high quality customer experience and service like I do, then Vision Professionals is absolutely the place for you. Dr. Smiley and his Staff are on your side, and they genuinely care about helping you.

Pa
Review №38

Shawn & Dr. Smiley are fantastic. I always look forward to my appointments here.

As
Review №39

Everything was seamless from check in, the exam, and picking out my glasses after!

Ti
Review №40

The team here is extremely professional and helpful. Shawn is very attentive to details and makes sure your experience is a five star. Definitely recommend this group for your eye care.

Ro
Review №41

The group at this location has always been professional, courteous, and enjoyable to be associated with. Spent several weekly visits with them, due to some work I was doing with them, so this review is based over a longer period of time. Highly recommend.

An
Review №42

The doctors and staff at Vision Professionals Worthington are always wonderful and friendly.

Le
Review №43

Hands down an amazing experience from the moment I walked in the door. I have struggled with getting great contacts and glasses for over 7 years now. Working with Dr. Smiley and his assistant Sean was wonderful from start to finish. I finally felt like every concern was heard, and my worries were addressed. Better yet, my appointment wasn’t the end of things. I have a follow up in one week to make sure I am happy and seeing well. I have never had an eye appointment like this. It was amazing.

Na
Review №44

Great service employees 👏👌👍

Sh
Review №45

I was not looking forward to the change when my ophthalmologist retired after treating me for 32 years. Dr. Smiley and the staff at Vision Professionals made the change a pleasant transition.

Co
Review №46

Had a wonderful experience for my first appointment. Facility had very nice and knowledgeable staff. Very clean and professional, and took Covid precautions seriously. Got my prescription altered and ordered new contacts without issue!

Me
Review №47

Dr Menner is amazing and has helped me with my scleral fittings. I’m seeing 20/20 for the first time in years! The staff is great and friendly. Everyone is welcoming and it feels like a second home.

Ka
Review №48

Ive been going to Vision Professionals for a very long time and have always received exemplary service. Kind, efficient, and knowledgeable, the staff is willing to work with you to achieve your vision goals.

Je
Review №49

My experience at Vision Professionals in Worthington was a great experience. The staff greets you with smiles as you enter. Everyone is prompt and works to make your appointment go fast and smoothly. I needed new glasses. The process was easy. After picking out my glasses, it took just a couple of weeks for me to pick them up. I would highly recommend them.

An
Review №50

Kimberly Rock was phenomenal! Her review of my eyes was thorough, and she did really well at explaining the ways that my eyes have changed in terms that were easily understandable! Jennifer helped me pick out my new frames and explained my insurance benefits. Jennifer was friendly, kind, and a joy to work with. Definitely headed back next year for my eye exam!

Iv
Review №51

I really enjoy this place. The whole entire team is professional, and amazing!

An
Review №52

Always a positive experience. The staff is wonderful. Eye exams are always thorough. Everything is explained and they patiently answered all of my questions.

Br
Review №53

I love Vision Professionals! The staff is exceptional and willing to go the extra mile to help. I accidentally scheduled an appointment before my annual eye exam was covered by insurance. They called prior to the exam so I could move it and not pay out of pocket. I recommend Vision Professionals to everyone looking for excellent eye care!

Li
Review №54

The entire staff is personable & pleasant. Dr. Smiley explains all test results & recommendations. Wonderful place to receive eye care.

Ch
Review №55

Service at the Worthington branch is always exemplary!

Ca
Review №56

The team at Vision Professionals Worthington Hills are awesome!! They remember me everytime and I love that about them! Very personable!!

jr
Review №57

I couldnt ask for a better group of doctors and staff looking after my complicated eye issues. Dr. Smiley takes fantastic care of me and my challenging eyes and Dr. Menner was great with our little ones first, nervous visit to the doctor. All the staff are friendly and wonderful, as well; they are not just medical and service professionals, they are like an extension of family. I highly recommend Vision Professionals at Worthington Hills.

Gu
Review №58

Great service and friendly, professional staff!

La
Review №59

Friendly and helpful! I would recommend Vision Professionals - Worthington Hills to anyone looking for a new eye doctor!

ka
Review №60

The best all around!

Ja
Review №61

Friendly and knowledgeable staff, quick appointment accommodation, and Dr. Rock listened and answered all of my questions. Simply a great experience!

Je
Review №62

Jessica and Dr Menner plus all the staff were very kind and patient. All of my questions were answered and Dr Menner double checked to make sure of that. Looking forward to working with them in the future

Ca
Review №63

All of the staff at Vision Professionals are amazing. We have been going to them for years. Always a great experience!!

Da
Review №64

Very professional. Have been getting my eyes examed there for decades. Would not consider going anywhere else. Top rated!

Gr
Review №65

I came here for an eye exam and new frames since they are a Costa vender. All of the employees were kind and professional. I would like to give Sean an extra shout out for helping me get the frames I wanted. Apparently there was an issue with the SKUs on the manufacturers website and they kept sending the wrong frames to Vision Professionals. Sean stayed persistent to ensure I received the correct frames instead of giving up. I am very appreciative of that. Would recommend this place to everyone.

To
Review №66

An excellent experience, as always at Vision Professionals. Sean provide a fitting for new frames, and even had some suggestions for keeping my glasses from fogging up when wearing a mask!

Ke
Review №67

Dr. Menner has been my eye doctor for 3 years, and I’ve appreciated her level of care and knowledge. I feel confident seeing her for appointments, and have been happy with my experience as her patient. Shawn helped me with my recent frame and lenses selection tremendously! He really went above and beyond to provide feedback on frame selection that would work well with my prescription and face shape. He took the time to listen to my preferences and was thorough in communication of pros and cons. I appreciated his help, expertise and quality of service.

Re
Review №68

Everyone was so nice. Cassie was absolutely amazing. She really worked hard to help me find my glasses. My glasses match my personality perfectly. The staff made the whole process go by smooth and effectively. My husband and I will definitely be back next year.

Ja
Review №69

Dr. Smiley is very personable and takes his time, not to rush. He explains the process and is really smart! His staff is the best in town! They took their time while we looked a frames and everyone gave their input. Great group of people!!!

Al
Review №70

I had my first appointment here two weeks ago. From the facility to the staff, 5 stars all around!! My appointment was with Dr. Menner and she was fantastic! She was personable and thorough. She listened to my concerns and gave her recommendations throughout my appointment. Tiffany was my optician and she was also wonderful! She walked me through my entire appointment, completed some screenings, and even helped me choose glasses at the end of the appointment! I will definitely be referring friends and family!

Jo
Review №71

It was a great experience. Every person I can in contact with were awesome! One thing I wish I had know was that some of the tests I had to pay a co pay for and I didnt know until it was already done one of those was 128 dollars. Had I known that I may have declined it do to how expensive it was. But overall they were wonderful and I will recommend them to everyone!

Di
Review №72

I’ve been going to Vision Professionals for about 5 years, and they’ve been wonderful the whole time. Every member of the staff is professional and thorough. When I brought my 5yo son along, they patiently answered his (many, many) questions. I’ve been delighted to recommend this office to my mom and my friends.

Jo
Review №73

I worked with Sarah today to pick out a pair of glasses and she was a GREAT help! I appreciated her input and how thorough she was in completing the necessary steps to get my new glasses ordered. Vision Professionals, from the time I had my eye exam in March to my purchase of glasses today, has been a great! I will continue to use them for ALL of my eye care needs!

Ke
Review №74

What a great vision center! The staff is friendly, patient and very helpful. You can tell the minute you walk in the door that these folks are professional and highly customer-oriented. I love eyeglasses and their selection of frames is excellent...it was very hard to decide on just one pair!

di
Review №75

The staff and employees are terrific. Everyone took the time to explain the exam and testing procedures. Tiffany and Dr. Menner went above and beyond in taking care of me during my visit. Highly recommended.

Ka
Review №76

Vision Professionals was excellent! Working with Julie, Dr. Menner, and staff made the experience as painless as possible. They were friendly, informative, and answered our questions and made us feel comfortable. I definitely recommend this great optometry practice.

Re
Review №77

The staff are very professional, informative and helpful! Sarah made me at ease and very comfortable. Choosing eye glasses isnt always an easy task, but she made it fun and was very patient. Highly recommend!

La
Review №78

Dr. Menner was recommended to me by my previous optometrist after my insurance changed, and I am so pleased she did. Dr. Menner is patient, open to any questions at any point of the exam, and kind. I felt her exam was very thorough and put me at ease with some recent health concerns. Sean, the technician who handled all my tests and getting me ready for the appointment, was professional but also warm and very good at explaining all of the tests. The office is beautiful, too, and anyone I had interaction with was lovely. I would absolutely recommend them to anyone.

mo
Review №79

Everyone from the receptionist, optician and doctor were amazing!! Very professional, explained everything very thoroughly and helped so well with understanding insurance and pricing out my contacts! Highly recommend!

Ka
Review №80

Everyone was very friendly and helpful! The office is very clean and modern. I was really dreading going to the eye dr but they made it painless and were all very professional. I would recommend them to any of my friends and family!

Sh
Review №81

Very positive, friendly experience. The doctor and his staff were knowledgeable, efficient, friendly and clear when explaining their findings. The office is clean and well equipped. We felt appreciated as patients.

Ja
Review №82

If you want great care and quality service I suggest you see the Vision Professionals. They have a fantastic delectio of fashionable frames and I can count on them to make me look FABULOUS!

Ja
Review №83

Awesome experience overall! All the office staff were great to deal with and did a phenomenal job communicating the best options that fit my plan.

An
Review №84

Great one-stop shop from exam to eyewear. Personable and professional service. They really care about your vision and eyewear needs. Highly recommended.

Be
Review №85

Everyone who works here is so friendly and very helpful. Its a very relaxed environment.

Ja
Review №86

The staff is friendly and helpful. Dr. Graeff is knowledgeable and informative. I have received excellent service and results with Vision Professionals. Strongly recommended.

T
Review №87

I have been a patient for many years. Dr. Smiley is both professional and caring. The staff is friendly and helpful.

Ca
Review №88

Working with Sarah was a great experience for my first time visiting. Looking forward to going back to have her help me pick out new frames.

Ma
Review №89

Everything was great! Julie & Dr. Menner were excellent and the care and service was beyond what was expected.

Ju
Review №90

I have been treated with wonderful care at Vision Professionals. Dr. Smiley has been my eye doctor for years, and I highly recommend him as well as Dr. Graff and all of his staff!

Yv
Review №91

As a patient myself, the doctors there are able to help out with whatever is wrong with your eyes or eyesight. Since I get my glasses there, they are able to get the right measurements and know if my eyesight has improved or gotten worse.

Br
Review №92

Vision Professionals has been my eye care provider for nearly 20 years. Dr. Smiley and his staff are friendly, easy to work with and very competent.

To
Review №93

Dr. Graeff and the staff are excellent. Recently switched to Vision Professionals and have been very pleased. Good people.

Am
Review №94

The doctors and staff are always very friendly and knowledgeable. I would recommend them highly!

Br
Review №95

Friendly service! Very helpful and honest when helping me pick out new franes

Mi
Review №96

Dr. M was wonderful! Great Staff! Very helpful!

Su
Review №97

I found Vision Professionals to be an excellent eye care clinic. The exam revealed a problem with my macula and I am very glad to know I need to monitor the condition. Dr. Menner is an exceptionally good doctor of optometry. Her diagnosis of my macula was spot on and she saw to it that I was seen promptly by a specialist. Dr Menners RX’s for my reading glasses, distance glasses and contacts were perfect for me. I would highly recommend Dr. Member and her great staff!

Cy
Review №98

The staff was extremely knowledgeable, helpful, and friendly. Good selection of frames.

Ti
Review №99

My appointment was smooth and quick. Once the Doc was done with me. I saw Cassandra on the show room floor. She was very pleasant to collobrate eyewear with. Cassandra had followed up promptly after the appointment. When I came in changing my mind on eyewear it was not an inconvenience. I called to ask a question and Kathy pleasently greated me over the phone while helping me fully. They had a wide range of eyewear. They offered warranties. I like that I can come in anytime and they will adjust my glasses for me. Vision professional earns their name honestly.

Jo
Review №100

Dr. Smiley and his staff are very professional and do a great job assessing the condition and health of your eyes with a battery of tests and imaging. I am always please with the service I get.

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