I really enjoyed browsing through the collection at the store in Short North. The sale associate was very nice and showed me around different pieces within my budget. I was also able to tell her what I was looking for and she showed me the items in store that matched my requirements. I tried a necklace that I really liked and she walked me through about the stone and metal. I really enjoyed my experience at Store5a. I would definitely recommend folks looking for pre-loved designer or luxury pieces to go visit the store in-person or online.

Ive been to locations in the short North and at Easton and they always have the nicest things in great condition. Everyone is always really welcoming and the prices are awesome. Thanks 5a!

Great store! Great service! Stop in here for great gems and purses!

This placed takes luxury resale handbags and jewelry seriously!!!! Items (LV, GUCCI, HERMES, CHLOE, CHANEL, ETC...) are in excellent condition and prices are VERY GOOD compared to like retailers.

Store 5a made purchasing an engagement ring a seamless process. Kimi and Amanda were outstanding with all of their input and help to make sure I was able to find the perfect ring. I would highly recommend using this store for any jewelry needs!

I love the uniqueness and quality of items found at 5a! And the service provided by Lisa was the best! She listened to exactly what I was looking for as well as price point. So happy with my purchase.

I worked primarily with Lindsay at Store 5a. It was a great experience. I was in Columbus for a weekend visiting a friend and we happened to stop in the store while perusing the Short North. Little did I know that I would find my wedding band. Lindsay worked with me in the store to understand what I liked an to show me what they had available. When I decided that I was ready to purchase the band I had already left town. It turns out that didnt matter at all. Lindsay was a pleasure to work with via email and on the phone. She promptly answered all of my questions, and expressed how much she cared about making sure I was able to have the best possible product. Unfortunately, that meant not being able to get the band that I had liked in the store because it could not be re-sized without potentially causing an issue with the ring in the future (talk about product integrity, right?!). As disappointed as I was, Lindsay worked with me- through email, phone, and FedEx, to identify and try out another ring that I might like (because she really did understand the style I was looking for, after that one stop in the store). Well, she blew it out of the water. That ring is now my wedding band. I could not have been happier to be able to purchase this incredibly meaningful piece of jewelry from Lindsay. Truly excellent customer service.

I didnt want my fiancee to get just any mass-produced ring design, like at Tiffanys. I wanted her to have something unique to her style and taste, something special just for her. So there was only one person I contacted: Jesse Johnson of Store 5a. I noticed that most engagement ring diamonds are held in place by many tiny hooks, which tend to block/distract the beauty of the stone. I also noticed that in most cases the center stone sat up way too high above the ring. As such, I wanted something more discreet and subtle and yet with a stone of respectable quality and size that doesnt have to fight for attention with the ring. Jesse worked with me in coming up with the perfect design. First he sent me a 3D diagram of what the ring and stone would look like when merged, together with a complete report of the chosen stone that went well beyond the 4Cs. The whole process took about 6 weeks, and when the finished product arrived at my doorsteps, I was pleasantly surprised that it matched the 3D diagram in every respect. Needless to say my fiancee was elated. I would recommend Jesse to anyone looking for a bespoke engagement ring, regardless of your budget or station in life.

Jesse and Store 5a are the definition of immaculate customer service. From the first time that I stepped in the store, each employee was nothing but sincere and accomodating. I went to Jesse with hopes of finding the engagement ring of my dreams and I got so much more! Jesse set aside hours to help me hand select a stone and setting that was absolutely perfect. I never felt pressured and the extremely knowledgeable employees were happy to answer any question that I had. I will certainly contact Store 5a the next time that I am looking to purchase any sort of jewelry.

Store is a gem! Visiting from out of town and window display caught my attention. Beautiful pre owned pieces very tastefully displaced. Wide variety of items. Service was superb! Happy I will be able to continue to shop online

We stopped in looking for a wedding band that would go with my engagement rings (one was my moms, another is my primary that my fiance gave to me). We have never shopped at Store 5a before. So happy with our choice!Kimi K was amazing. She helped me figure out the style of band that would go with both of my engagement rings, and stayed incredibly helpful and patient through the process.When it came down to trying to pick between the 2 rings I liked, Kimi got both my engagement rings cleaned and gave me advice to help me pick my perfect band. Incredibly happy with the purchase and entire experience, well definitely be back in the future!

I found a couple items online that looked intriguing and the transferred them to the Short North store for me to look at. One of them was perfect! Super customer service and attention to detail plus excellent quality items make Store 5a my new favorite jewelry store!

I love this place there really affordable and the items look close to brand new. The staff is amazing I will continue to shop here. Thank you guys!

I went in looking for a nice piece as a Valentine’s Day present and was pleasantly surprised by the selection. I was helped by Lisa. She was very knowledgeable on everything and gave me great customer service. I would highly recommend 5a to anyone looking for a great piece of jewelry.

I made my first purchase from Store 5a yesterday. And I was blown away by the customer service I received. I made my purchase at their Short North location. Very friendly staff and helpful. And I love the fact that this particular location validates parking!!! As parking in the Short North is a big pain lol.. but thanks again and I will be back soon 😊❤️

Very pleasant experience. Staff was very helpful and knowledgeable. Item was exactly as indicated on the website. Will definitely shop there again in the future.

Truly incredible and friendly service! Sales associates are very knowledgeable and accommodating with any questions and requests.

I chose to buy my watch from Store5a because of their affiliation with the Diamond Cellar. The pre-owned market for timepieces can be uncertain and knowing that the Diamond Cellar is an authorized dealer/service center for many of the brands that end up at Store5a, was comforting.In-store, Kimi was helpful and attentive, without being pushy. That was appreciated, as was the sincere and timely follow-up. My inquires after purchase were also promptly tended to... and if it weren’t for their frequently updated (and cleanly designed) website, I would not have known they had what I wanted. Keep up the good work.

Great finds! Loved my purchase and my purchase experience. Kimi, the salesperson was very friendly and helpful.

Kimi K is awesome!! She took her time to show me a few different rings for my fiances Christmas gift. Due to my travels, Kimi also was kind enough to hold a ring I found on their very well laid out website. One excellent store with very nice jewelry.

This is a great store to go to when considering getting jewelry for yourself or someone else.

Bought a watch from the store in the Short North. Nice experience overall. Looking forward to seeing this business grow.

It was a great shopping experience! The staff was extremely friendly and knowledgeable. Highly recommend.

Very knowledgable staff!!!! Great rotating selection you can also have watches brought from the other stores. The appraisal services are efficient and accurate.

Nice atmosphere, great customer service. Outstanding....

Beautiful selection, very helpful and knowledgeable staff, quite reasonable prices. Would recommend to friends and family.

A big thanks to Kimi. I purchased a 3ctw blue topaz necklace and diamond hoop earrings. My wife loved them. Quality at a great price. Thanks Kimi and 5a

Very helpful staff, easy to work with, and a great deal!

We shopped both Easton and Short North locations and had a great experience.

Andy was awesome! Found them online, liked sound of store concept, had to check it out! Some bling for my special lady......Andy was a lot of help with our purchase from the minute we stepped thru the door. We just went back for more bling.......Thx Andy!!

Great stuff and a very helpful staff

Very professional smooth transaction!

Tip top luxury merchandise and service.