Had the odd cord I needed, saving me days waiting on delivery from a website. Kind and helpful staff.
Weve used IHS since we moved back here in 2009. I trust them and feel like they are honest and do great work. I like supporting veteran owned business. They have worked on my desktop and my laptop. Very friendly and helpful.
I would highly recommend these guys for your PC needs. They were able to salvage my Newegg prebuild and actually made it functional. Great prices! New customers get 10% off also. I cant thank IHS enough for getting my rig in proper order.
IHS Computers is simply one of the most trustworthy IT shops around Columbus GA. Ive worked in IT for the past 25 years and built hundreds of computers. Working in IT, I get lots of questions from friends and family and still do little side jobs from time to time building and upgrading computers. When my schedule is too busy to help out, IHS Computers is who I send them too. Each and every time a friend or family member goes to IHS Computers, all I hear about is how friendly and fast their service is. How the techs there explain everything in terms that they can understand and how affordable the prices are. There is no one else I would trust to service my computers or small business.
Professional, honest crew. They were transparent about my options and everything my laptop needed. I felt my laptop was in much better hands than defaulting to a company like Best Buy and Geek Squad. We will definitely bring the family desktop here for our future repair needs!
Wonderful customer service, my laptop was fixed and it works perfectly. Very kind and patient people!!
I went to another local computer shop twice for a issue with my computer not powering on and when it did it went to the bios menu automatically. They said there were no issues with the computer. When I took it to IHS they did a comprehensive diagnostics and found many small issues they believed may be causing the overall problem. They called me the same day to update me on what they found what they had done and what they planned to do. It was ready for pickup the next day. I was also provided a itemized receipt with a total break down of all work done. They do cost more then some other places but the work they do is far above the other shops in Columbus.In summary: The work they do is more then worth the price.They will find and fix issues fast and keep you updated on whats going on.They are friendly and easy to talk with, I never felt rushed off the phone while getting updates or like it was a bother to have something explained in detail.This is hands down the best shop o have used and I plan on using it for any future needs. (Though knock on wood I wont need anymore repairs)
The technicians at IHS are your super duper, cutting edge, computer “WIZ” technicians! My experience there was overwhelmingly, positively, the best for solving my problem with my slow running laptop! They also provided me with discounts that made my payout the most affordable....... and their turnover was outstanding to say the least!!! I recommend THEM for all of your technical repairs!!
Brian and Dean are very helpful and timely when it comes to fixing the computers for us at work. The other day I was locked out and Brian remoted in and worked on it until I could at least get to my work. Still not real certain of the solution, but I am confident that they will find it; for now at least I am able to continue to work.
The staff was very knowledgeable and friendly. I had such a great experience and the pricing was reasonable. I will be recommending ( I. H. S Computers ) to others. Thanks, Brian and Kyle for fixing my laptop, you all was very helpful. Overall this place has great customer service.
Friendly,helpful....value
We have used IHS approximately 5 or 6 times. They have always taken our computer concerns seriously and made repairs and adjustments to our satisfaction and with what was needed for best operation of the computer. Time quoted is very close on being ready to pick up and we have been satisfied with their rates.
I brought my laptop in today and received it back today. Im very satisfied. The service was fast and easy. The price was very reasonable. I dealt with Brian Hughes. His customer service was amazing. I will definitely be returning for any of my computer needs
3-18-2021It has been about a month and a half since I picked up the refurbished system from IHS. Wow. Loving it. Better, faster, and more versatile. I had quit using my Canon PowerShot a few years ago because our old system was incompatible (memory issues, etc). But with this new system I can plug in my camera, my tablet... everything communicates, is compatible... its LIKE it made everything new.... so I am on the verge of taking photos again.... Also now I am seeing the HD quality on Netflix... Really pleased with the system and service at IHS!!!!!2-1-2021I called IHS Computers about our computer trouble, and spoke with Kyle. I mentioned we had Windows XP, the computer is very noisy, and shuts off intermittently. Weve been meaning to upgrade.... Kyle said I could bring our computer in, and IHS could run some diagnostics. That would run $69.Kyle said IHS does offer refurbished computers, and data transfer service. Kyle said they currently had a $349 hard drive with Windows 10. They also had one for $399. They could transfer the data from our old computer to a refurbished one for $69.After discussing with my husband, we decided to proceed with Kyles recommendation of a refurbished computer and data transfer.I dropped our old computer off 2-1-2021, Monday evening. I picked up refurbished computer with our data loaded on it 2-4-2021, Thursday afternoon. IHS showed me how the browser looked and operated, showed me my data that was transferred, as well as the virus protection, etc.My husband set it up evening 2-4-2021, and not only are we up & running, we are enjoying the speed, and the quiet that comes with high quality equipment.Highly recommend these folks for quality service, quality refurbished equipment, very reasonable prices. They do what they say they will promptly.
I took my desktop computer in the get an issue fixed that I’ve been having for 6 months. Within 4 hours I got a call telling me what the issues were. I told Brain to go ahead and take care it and within one hour he called me back saying it was ready for pickup. They are very professional and have very fast service. It made feel like I was on their priory list to get it done. I’ve definitely found my one stop computer shop. Thank you very much IHS Computers.
IHS helped me get into a system with a cable that they gave me cant say enough good about this company, when I have it needs Ill be calling them
Very helpful on the phone when discussing the issue. Completed the upgrade quickly. Very patient and knowledgeable when reviewing upgrades made. Helped me be certain all was operating well.We have used them numerous times over the years and will continue.
IHS techs are great. My computer had problems that required time and they were very patient in being sure all my data was transferred to the new computer.
My wife and I have used IHS several times with great service. Recently they serviced a computer for us. The screen was damaged during the repair. They took care of it and didnt charge us for the repairs. They are very friendly and helpful. I will continue to use them for all of my computer service needs.
Very satisfied! Would recommend to anybody and will definitely bring anything else I need fixed in the future to them. Brian was awesome and very helpful..
I really appreciate the job IHS Computers did on my laptop. They were very good at locating the problem and fixing it. I would recommend their service to anyone. The service was great!!!!!
Great experience! Quick service! Would highly recommend!
Very helpful and knowledgeable. I always take my computer here. Recommend highly
I love these guys. They are really laid back and professional. They come out to our business and get us up and going quickly every time.
Very helpful! They kept me informed every step of the way :)
My laptop which has tons of my work documents on it all the sudden started giving me big problems. First thing these guys did was to assure me that if the problem was too serious they’d be able to get what I needed from my laptop. They knew that I needed it as soon as possible for work and I received a call before I could even get back home from dropping it off. Now that’s what I call service. Brian is very good at keeping you updated on what’s happening. I’d highly recommend these guys, very professional.
Team was informative during the process. Was corned about the time it would take to repair my computer, but they delivered it back to me in a timely fashion. Once issue was found they worked with me to find the most economical solution. Very pleased.
Fast service from down-home people. Took the time to explain the issue going on with my computer, explained my available options, and had very affordable pricing. Highly recommend! Hopefully wont need them again for a repair anytime soon, but if I do, Ill definitely be back!
My experience at IHS Computers was better than I could have ever imagined. I am completely technologically challenged and I would rather take a fork to the neck than deal with computer issues. So imagine my surprise when I went to IHS and was greeted by the ever-smiling and fantastically pleasant, Sharon. Sharon did a fantastic job helping me understand my computer needs which was professionally balanced with how IHS could help save my computer. After admitting my PC to the emergency room, I received a call from Kyle shortly thereafter. Kyle provided a thorough diagnosis as well as a complete, honest and transparent remedy. I am intimidated by all that is technology and Kyle simplified what was wrong, what was needed and next steps needed - all without being condescending or speaking down to me because I wasnt a techie. The prices are quite reasonable and much more affordable than purchasing a new PC. I will definitely return and have committed any future business to IHS Computers because of their professionalism, exceptional customer service and overall, out of this world experience. Well done!
Great people to work with, patient and very helpful trustworthywould advise others to use
I just had extensive work done to move old data from an existing laptop to an new one. In addition to the data transfer, I wanted every setting to be exactly the same with my new laptop as it was with my old one. These folks did an amazing job. They transferred everything into the new laptop perfectly and it is exactly the way I want it. I have my own business so my laptop is my life. It was critical that this process go well and be done quickly. IHS exceeded my expectations. I highly recommend you check out these fantastic folks.
IHS Computers was able to complete the diagnostics on my computer the same day I dropped it off. They had most of the parts in stock, and were able to get the parts not in stock the next day. After replacing the parts and reinstalling Windows, we discovered that the wireless card was no longer working. The technicians took the time to identify the issue, while I was in the store, as opposed to other stores which would have attempted to sell me a new card. Thanks for everything!
I️ am so thankful for IHS Computers! I️ was devastated after cracking my laptop screen, though they didn’t have it in stock they ordered it, called me as soon as it came in (which was a day earlier than they said 😊!) and fixed it quickly.
We have used IHS for our personal computer needs twice. They are always fast to fix our problems and calls us with a good detail of what has been done or what is needed. We are thankful for a business that is dependable and very helpful.
Have used IHS several times and have always been completely satisfied with the results. They are very customer oriented and make sure you know what was done with your equipment. They are very helpful, giving free downloads to help you maintain your computer more easily. They have a customer as long as they are in business .
Kyle was great! He cleaned and tuned my grandmother’s computer and made things very easy. Thanks!
I have taken my laptop to IHS Computers on several occasions for different things. Sharon and Kyle are so friendly and have been extremely helpful each time. I am not very computer literate so they explain things to me in a way that I can understand including writing notes for me so I am able to perform certain tasks once I get home. They dont let you leave until you are completely satisfied. I would not take my computers anywhere else.
Ive used IHS for over at least 10 years and they never disappoint. I cant say enough nice things about my recent technician, Mason. My desktop decided to crash yesterday and he walked me through the replacement process, even finding me the best local deal, so that I barely went 24 hours without a computer. He took my dead computer back to their office, they transferred all of my data, and Mason got me back up and running this afternoon without a hitch. Great company!
We (North Columbus Collision Center) have used IHS for several years and have never been disappointed with their quality of work, nor their commitment to respond in a timely manner to all of our emergencies.We would highly recommend them to anyone who needs any kind of work on their computer, whether it is a simple laptop, or a complicated server system. They are absolutely the best in this area!Edwin Rose
We as a Company do not give out reviews. However, in this case we will make an exception. How this Computer Company ever gets lower than 5 Stars would be a Mystery to us. First a few months back they recommended an Off Site Cloud Backup. All I can tell you is, that this has saved my business. I had a complete Hard Drive Meltdown. IHS had to do a complete computer makeover for us. If it were not for the Backup, well you get the picture. In the Fall we are producing a new Reality show entitled Computer Eye, for the Ignorant Guy ! This will Star various Employees of IHS. Also, we cant say enough about Mason, except this, he is possibly the single best Outside Representative a Company could have; Easy Going, Knowledgeable, to the Point. It was obvious from the beginning, his concern was for our business. Thank you IHS. We realize this is a Long critique. However, with a Business like yours in our corner, we trust our relationship will be a Long one. FYI, the reality show was actually just made up, but it could happen.
They got to my PC fast. Sadly not able to fix it. But thx for the speedy response.
Great Customer Service, I recommend them to everyone.. My computer runs like new. I am a Happy Camper..
Such great service and support. Treated my computer like it was Bill Gatess.
I had the pleasure of someone calling me today after his grandson tripped over the laptop power cord and damaged the dc port. He took it to this place and was told that it would be an extensive solder repair and was quoted over $ 200.00 for the repair. The actual cost of the replacement part is $6.00 from Amazon and the repair only required the removal of the back cover and 4 screws to replace the dc jack cable........ I really detest cheats and crooks.
Fast and friendly service. They got my computer up and running again in no time. Very helpful, they called me to explain what was wrong with my computer and what they needed to do to get it going again. Would highly recommend IHS Computers to others.
They have been wonderful I had a wonderful experience and Ive done a great job.
The folks at H.I.S. are always friendly, efficient and trustworthy. I always take my tech issues to H.I.S. Shout out to Brian for answering my questions and to Sharon for always being polite! Thanks again for a job well done.
Great personal service and knowledge about computers. I would recommend to anyone should you have issues with your computer. I will definitely come back again if needed.
Great service and communication! IHS listened to my concerns and fixed more that the issue I took my laptop in for. They did all of this in the time frame that they quoted me. They were great about calling to communicate as they were working on my laptop. I would highly recommend them!
It is a perfect place to get your Computer/Laptop fixed. The employees are quite friendly and highly knowledgable. The service charge is also reasonable. They also give discounts to first time customers.
Brian & Kyle with IHS Computers took great care of me, he explained everything in detail. He called every other day with updates and kept me in the loop the entire time. GREAT BUSINESS, Ill be back!
It was a great experience very helpful with the problems on my pc. They were super nice about their work and wanted to help me out in the best way. Highly recommended going to back there when I have more pc problems
Excellent service. Brought a laptop in with stripped screws. Brian and his team were able to extract the screws and replace with new ones all in under an hour. Highly recommended.
My new go to place with any computer issues. IHS was recommended by a work colleague and they certainly lived up to their reputation. They were very friendly, efficient and honest and were able to fix the various issues and returned the computer very quickly. Would highly recommend them for your computer issues.
Replaced laptop hardware with a quick turn-around!
I had the best experience with this company. They were able to fix my computer and take care of the issue same day. They were a lifesaver. I highly recommend them!
IHS did a great job assessing the problems with my old laptop. When the problems were too extensive to repair, they recommended reasonable replacements. They were also able to save critically important data on my old hard drive and transfer it to my new laptop. I would highly recommend IHS for their service, communication, and reasonable prices.
Cannot say enough about the service I received from IHS. Very knowledgeable and patient. I am not the most techy person but I felt very comfortable asking questions. Would recommend IHS to anyone who needs computer help. They are very professional as well as friendly.
A really great experience. Very patience and understanding. Did a great job and am happy. Will definitely use them again and again.
The only place in town that had the parts I needed. Very helpful and friendly.
Super quick and knowledgable! Great experience!
IHS Computes did a great job. I actually dont live in Columbus Ga. I live in Florida. When I need computer work done I simply mail them my system and they get it fixed. I will only use IHS.
We always use IHS for all of our computer needs. We trust the team to do a great job and they never disappoint. I highly recommend them!
John was friendly and very professional. Accomplished what I needed in minimal time. Glad to know I have found a company to assist with all my home computer needs!!
Top notch service with a smile. My desktop was ready the very next day after drop off and I couldnt be happier. All in all I would recommend them to anyone with any issues regarding their computers. Support local business!
Very happy with the service. Always able to contact a tech for a quick question, unlike Geek Squad. Very impressive looking shop, clean and organized.
We had a computer at work go down and I called IHS, who I had personal experience with. They were able to retrieve the data from it and had it ready for pickup in less than 19 hours. I would highly recommend them for any of your computer needs.
Professional they find amd fix the problem
Great service. Recovered deleted pictures from SD card and repaired 2 of my computers in a timely manner. Reasonable pricing.
Awesome Service. Was able to fix my Outlook and saved my emails and contacts. Very Happy with IHS Computers.
Was very quick and made sure all was good. Even told me to bring back if need further cleaning per Walmart specs. Great service all around .
We have used IHS for years and have always had a great experience with their service and professionalism! Thanks Brian AGAIN!!
Great experience as always. Been using them for several years, and the service is always great, and the repairs reasonable and effective. Thanks.
Fast, friendly, fantastic and high-quality service. I highly recommend IHS computers. They are very honest & do a great job.
Great service! Very reasonable pricing. Quick turn around service! Thanks! You’re the best!
Im a regular with IHS and I use them for all my computer uses! I wholeheartedly recommend them for any and ALL YOUR NEEDS!! THEIR SERVICE IS OUTSTANDING!
Awesome folks and service! Reliable service and they take time to explain the problems and how to make sure you information is secured and accessible. Thanks.
They replaced my screen and now its back in perfect condition and ready to be used again. I love the service.
While it did take a week to order a new screen for our laptop, they maintained contact with us to keep us updated. In addition to replacing our screen, we called and had them run a diagnostic on it and they called us before they did anything else. They gave us the price for the services so we could decide if we could afford the fix or not. That was greatly appreciated!! Btw- their prices are fair, especially for the great work that they do!! Thank you so much!! :)
These people raised our computers from the dead. HIGHLY RECOMMENDED.
IHS Computers was a life saver when my hard drive crashed with all my families photos on it. They were able to retrieve EVERYTHING! I am so thankful for their help.
Fast and friendly service. Price was reasonable and store was close to home. Will definitely come back when needed.
Prompt and professional service. Great job! I highly recommend this service.
Fast service. Very friendly tech who is very helpful. Would recommend to other people.
IHS was Awesome!!! Fixed the problem on my laptop and offered to provide other solutions to help my computer run better!! Id recommend IHS for ALL your computer needs!!
Outstanding customer service and really support the soldiers and on a scale 1 to 10 I rate them a 100. Best place in town to take your computer for any and all issues.
They have always done a excellent job for me they also give military discount. They stand behind their work
IHS Computers is a great company. The staff is friendly and the price is reasonable.They fixed my computer within weeks and got it working like brand new.
Extremely helpful, gave me options on how to save the most money on fixing my computer, very friendly and knowledgeable.
Dean and his staff are reliable, prompt, and what a small businessman like me needs. I have used them several times over the years and are quite satisfied!
Thank you IHS, we have used your services several times and your staff has always been very professional and resolved all our issues and has gotten our computers back to us very quickly. Rivercity Cabinetry recommends IHS for all of your computer needs.
Was able to my computer running again. Before I get it replaced. Thank You.
Fixed harddrive on computer. Stayed overtime to explain what had been fixed. Thank you.
Helped me with two computer. Happy with all the additional help. Thank You
Great customer service. Friendly and works with you to solve problems. Great discounts too.
IHS replaced my hard drive and programmed my computer with no issues! Awesome work; recommend IHS for any of your computer issues.
We have been pleased both with computers IHS has built for us and their service.
Great customer service. Serviced my computer quickly and it runs fantastic.
Great customer service. Fast and professional help with my laptop issue.
Great folks. Great service. Always courteous and helpful.