They did an outstanding job of replacing my entire HVAC system. Very professional and very clean, I couldnt ask for a better job. In addition to quoting very fair prices, they take the time to explain what theyre doing and why so I can understand. I highly recommend working with this company. Five Stars and two thumbs up!
I just had the greatest experience using Ohio Heating and Cooling. A gentleman named Dave came to our house after we reached out about having our AC unit replaced. He came, educated us on our current unit, and fixed the issue all in 45 minutes. While other companies we called immediately told us we needed a brand new unit, Dave was honest and took the time to properly diagnose the issue and fix it. He also was kind enough to correct some other things that would help our unit run much more efficiently. My family highly recommends Ohio Heating and Cooling and especially Dave or as we call him our HERO.
We arrived home after vacation to find our water heater was leaking from the bottom. Called Ohio Heating out to see what is going on, the unit had rusted out on bottom which caused water to leak out. They gave me an estimate and was able to get me scheduled pretty quickly. Reasonably priced, timely, very helpful, nland knowledgeable. I will be calling them for my HVAC needs.
I was referred to try Ohio heating and I am very pleased that I was. I called to get an estimate for a new A/C installed in a old home with no ac. Amber was very polite to take my call and get the info and schedule me a in home estimate with Dave., Dave explained to me about estimate and product ( availability)they would use.I was very pleased with the estimate and proceeded to schedule for the install that day.About 6 days later I received a call from Dave that he had all the Eqipment for my install.The installer Kevin and Don showed up the next day early and they are true professionals at there job.I would be very comfortable to say that I will only use Ohio heating .
Ohio Heating & Refrigeration conducts business with expertise and professionalism. I highly recommend their services for all your heating and refrigeration services. The pricing is reasonable, and their quick responsiveness are also excellent. I have used their services on multiple occasions and could not be more pleased. The service technicians are also very polite to my children, which is always a plus. Thank you Ohio Heating & Refrigeration!
Thanks to Joe we didnt get swindled into buying a new HVAC by another company. He came out, was on time, incredibly professional and kind and fixed the problem in a timely manner. They were reasonably priced and we will be using them for all our future needs.
I had an older furnace near the end of its life that stopped working. They quickly sent a technician who gave me all my options. I decided to go with a new unit which was installed the next day. Their staff was very professional and friendly. Highly recommend!
A++We had Ohio Heating come to our home for preventative maintenance and they shared with us multiple ways to reduce our monthly energy bills. Their furnace clean and inspection has given us peace of mind as we head toward the cold winter months. Their team was friendly and professional and its nice to feel prepared. Strongly recommended.
My old electronic air filter and metal box was removed and replaced with a iwave-r air cleaner. The old ductwork was replaced with new sheet metal and new a furnace filter box. The workmanship by Kevin and Dan, residential installers was superior. Service date Tuesday, February 2, 2021.
I was being bilked for $1,600 even though no repairs were ever done!The first call they came out and added refrigerant for $534. Right then, they either knew or should have known before recharging, that the system needed replaced.Then a few days later it was completely broken again. They came out, did a test and said the coils needed replacing or really you should replace the whole unit. I no longer trusted them, so I said dont do anything else. They charged me $1,068 for that second call - testing, installing a new liquid line drier, torch and solder, vacuum pump, recovery machine, nitrogen to leak test and Freon. I argued with them on at least 3 different occasions and settled to pay $300 of the $1,068, because the repairs were never done - no new line drier, torch, solder, vacuum pump, nor additional Freon.I paid $834 for nothing, but a big b.s. runaround, pain in the neck.One look at the amount of leakage by 2 other HVAC guys, told them the system had failed badly and needed replaced, - without $1,600 of tests, Freon or the one month of headaches, without a/c at my place of business, in July. I would never recharge 8-10 lbs of Freon, that doesnt make any sense.
Do yourself a favor & look elsewhere. This company will never stand behind any of the work they do. Getting answers from anyone will be about as easy as pulling teeth.
THE WORST AC COMPANY! The representatives are rude and unresponsive. I spoke with a Jamie and she was rude and not helpful. They overcharged me twice and then when it stopped working a month later. They refused to come out until I paid a service fee before coming out. They finally replaced the whole ac system which they should have done the first time and now it’s 91 degrees with it set on cool and they tell me they can’t come back out for a week. DO NOT USE THIS COMPANY!
When our heat unexpectedly went out, Ohio Heating had the problem fixed within hours. The technician quickly diagnosed the problem, repaired it and we were good to go. I also appreciated that he was wearing a mask and stayed 6+ feet apart. Nothing but good things to say.
I called Ohio Heating when a competing HVAC company gave me the run-around on my AC issue. Joe came out and diagnosed my issue correctly. He fixed what was wrong and saved me a good amount of money. I highly recommend Ohio Heating. Theyll be who I call anytime an AC or furnace issue arises.
DONT LISTEN to their reply! It is the right company! Thats the number I called!Gave me an estimate of time. Failed to show up. Blew past every estimate time with 0 notification. I was next on the list for two days. I called 3 times. Last time I was told they would call me right back after speaking with dispatch. No return call after 3 hours. Went with a competitor who was actually willing to help!
I was so happy with everything from start to finish.The men did a beautiful job and explained everything to me. Totally recommend this company.
September of 2019 replaced the fan motor wheel on one of my systems. Two weeks ago horrific noises and our internal maintenance person sees its the same thing again in under 10 months. 13 days ago tech comes and says we are correct but doesnt have parts and will fix within 1-2 days. 10 days ago no word so we call, they promise to call back ASAP. 5 days ago still no response, they promise a call within the hour. Today still no call back. I call at 10:30 AM, she promises to call me in a few minutes. No call. I call again at 1:00 PM and the person that has to help me is away and they take my number. Two weeks without any help to a commercial client that has used you for years!!!!Update: The response is laughable! Thats the same answer I got on all the calls I made. BTW no response to my 2nd call yesterday at 1:00 and I called again at 4:20 yesterday and everyone had gone home for the day and the call center woman said the same thing. Ill believe it when I see it. All my staff is asking to share their own feelings with independent reviews. As a business owner myself I told them to wait 24 hrs before they start posting what it feels like to have to work in the miserable environment youve ignored us and left us in for two weeks.
Joe did a wonderful job. He gave me helpful hints on how to keep my unit clean and air blowing free. Always send JOE!!!
I highly recommend! Quick service and extremely knowledgeable. Joe Owens worked on our air conditioning. He explained everything, showed me what the issue was so that I could understand it and was extremely professional and friendly. He made sure all was working and was genuinely concerned with our satisfaction.
I made an appointment for a morning service of my residential boiler. Jackie told me to expect the technician between 8:30 and 9:30am. No problem, small window. I called them at 11 am and was told that the guy didnt have my correct phone number. He could have checked the number with the office, or the office could have called me to give me an update. She wanted to know if I still wanted service that day. Since this is my day off I said yes. At 2:10pm still no call and no show. What an inconsiderate waste of my time. Poor customer service! I would have expected a call to say sorry about the mix up, Ill be there around 2. But, nothing. I cancelled the appointment and made a new one with another company. Ill be bookmarking this company to not make the mistake of calling them again.
Excellent customer service, and on thime to the minute. The tech explained everything very well and we didnt have to spend as much as we first thought.
Great people, very professional and reliable. They helped me out a ton. Cant recommend them enough
Dave and justin L. Were quick,fast and professional.
Excellent service. Knowledgeable and very helpful!
We obtained three estimates for a new condo furnace. The existing one was old and had cracks in the heater exchanger. The three estimates were relatively close, just a few hundred dollars difference between them. All three presentations were good. A contractor who lives in our condo development, whose advice I value as he knows much more than I do about these things, recommended Dave Scott at Ohio Heating. After listening to all three presentations, we decided to go with Dave Scott and Ohio Heating. They installed for us a new Bryant two-stage furnace. Dave Scott was extremely knowledgeable and he answered all our questions in detail. He really knows his trade. He is also a straight shooter and he did not try to sell us anything we did not need. The Ohio Heating crew that installed the furnace were experienced, professional, polite, and they too knew exactly what they were doing. The Bryant furnace, which replaced an old 18 year-old single-stage furnace, is wonderful and it works great. We should see a reduction in our gas bills and, more important, we now have a high quality safe furnace, which operates quiet compared to the old furnace. I highly recommend Dave Scott at Ohio Heating to anyone.
Great company! Technicians are always courteous and friendly, and office staff takes the time to make sure every need is met. I have worked with Mike Obert several times, with him always friendly and completing the work in a timely manner. I would highly recommend this company!
Joe was a great service technician. Took the time to explain what the issue was and resolve it!
Ohio Heating was the best !! The guys who came to install the furnace were fast and efficient. Dave came over and gave us the estimate and it was effortless. No hard selling just a really down to earth company and very professional. The appointment times were always right on time ! No waiting . Our new furnace is a dream we could not be more happy !! Thank you Ohio Heating for your great job . Mary and Micheal L Columbus,Ohio
We called Ohio Heating this morning and they we able to send over a representative this morning. The Service Rep, Joe has been here before and is competent with a great demeanor. Joe identified the issue quickly and also suggested helpful elements to ensure our unit runs optimally. Ohio Heating continues to build a great reputation with us that we will share when ever possible.Larry and Michelle in Blacklick
A wonderful experience all around. Same day estimate, next day furnace replacement - the Friday before Christmas! We had been pushing our furnace as long as we could after various other companies had condemned it. Leave it to us to have it quit on the coldest day of the year, the week before Christmas. Ohio Heating was here same day to provide an estimate, and was here timely for the install by 8:30a the next morning. Over 5-6 other estimates, they were very reasonably priced, and I appreciated David’s straight-shooting advice, not recommending unnecessary work (replacing an otherwise functional AC at the same time as the furnace), and standing by his commitment to offer the similar labor discount when it fails in the future - there really was no sales pressure. Above all, a very high quality install. Recommend to anyone.
I manage an apartment community in the area and have always used Ohio Heating for our HVAC repairs. They are always my first choice because they are prompt, fair and reasonably priced. The technicians are always cordial and make you feel like you have a friend working on your property. Joe comes to my property on a regular basis and is always friendly and honest. I always recommend Ohio Heating to my friends and family because I know first hand how well they treat their customers.
Quality work and professional technicians. Residential and commercial services. Cant beat the price either.
Excellent customer service! Dave was awesome! He looked over my 28 year old AC unit and could have said it needed replaced! Instead, he got it up and working better than ever! Ohio Heating is first on my list to call with heating and cooling needs! Would definitely recommend!
Fantastic service ~ Joe Owens was timely, professional, knowledgeable and had our air conditioner back up and running in no time! Highly recommend this company for all your heating and cooling needs! Thanks to Joe, I now have 2 very happy (and cool!) kids!
Very pleased with technician - he is quick, efficient and gave some good advice on maintaining the aircon & furnace. Office staff, Eleanor, is very pleasant & helpful. Will be using Ohio Heating & Refrigeration for replacement of humidifier soon.
Our 15-year-old AC unit recently died. I got 3 quotes from from 3 highly-rated HVAC contractors on name brand units. Ohio Heating had the most competitive price of the three and its quote was substantially better than the highest quote. (Both companies were quoting the same brand and model number.) Plus, the company was able to get an installation team out within 3 days of me accepting its quote. Ken and Dan, the Ohio Heating technicians who installed my unit, were courteous, professional and proficient. All in all, about as good an experience as one can expect, therefore the 5-star rating.Continue to have a good experience with this business. Had its technician out recently (11/21/19) for the annual furnace check-up. Greg was knowledgeable, professional and personable and the fee was reasonable.
Our dog ripped out the low voltage wire on our AC condenser unit on the 4th of July. A friend recommended Ohio Heating & Air and we called, not expecting to hear back because of the holiday. After leaving a message with the answering service, we heard back from Zack within 15 minutes. He walked us through how to reconnect the wire ourselves, saving us an expensive holiday call-out. We couldnt believe how kind, honest and helpful he was. Thank you!
The staff was very professional and helpful! Techs were very professional and installed everything that was needed. They ensured the AC was working properly before leaving. They didnt leave a mess, and made sure the fence was locked. Definitely would recommend them to anyone needing their AC or heat serviced or repaired!
Our house was built in 1977 and the air conditioning and heating units needed an overhaul. Ohio Heating came to the rescue and replaced our systems with everything we could have asked for and more! What seemed like impossible, turned out to be the quickest and easiest restoration we completed on the house to date. Ohio Heating worked with us to place the new units exactly where we were hoping they could go and left our house in perfect condition. With high quality products, service, and knowledge we could not have been happier with our decision to go with Ohio Heating for our home’s heating and cooling.
Poor service I paid them 4 times for same issue and still not fixed right. Called 2 days prior and make appointment but they neve show up on time and nobody take any responsibility of work or show up late very unprofessional and rude. Never recommend any body.
We used them to get my moms home system replaced before selling the property. Zero issues. Will use again.
Totally satisfied with Ohio Heating service. The technicians are well trained, precise diagnostic of the problem and do the required repairs immediately. I have been with the company over 10 years servicing my rental properties and my home. They are on time, have very reasonable plans, and do the job right. I highly recommed Ohio Heating. Use this company and you will be very satisfied too.
I moved into a new home last summer. In the fall I knew it would be a good idea to get the furnace checked/serviced. I called Ohio Heating & Refrigeration, and got an appointment the next day. The technician was very knowledgeable, polite, and explained what exactly he did. Its because of their quality of service, that I will use Ohio Heating & Refrigeration as my go to heating and cooling company.
I had a new furnace installed recently. The experience couldnt have been any better. The techs were so professional, considerate and knowledgeable. The entire process went very smoothly. I would refer family and friends to Ohio Heating without reservation.
I had a bad experience with another company in the city with a minor repair that tuned into a 10,000 sales job. Of course I didnt buy it. I was told about Ohio Heating. Not only did they do the repair, they fixed a problem by this other company who wired my furnace incorrectly, assured me of any future service needs, and I never felt pressured by the well qualified service technician. Now the best part, the other guys charged me $700 to replace a $130 part, and Ohio Heating was a fraction of the cost. Very, very reasonable charge I was more than willing to pay. Thank you Ohio Heating for putting fears to rest, I have already told my friends, and will continue to sing the praise of Ohio Heating.
Dave Scott came out and provided a very thorough quote. He didnt try to sell me stuff i dont need, the price was great and he pointed out areas i could improve my insulation. Great experience overall.
Great service and friendly staff!!
As a contractor I know how hard it is to find good people. Ohio Heating & Refrigeration is full of great people! Having had them work with me through multiple projects, they were on top of every aspect of each job. They are my first and only call for all my HVAC problems and needs.
We had Ohio Heating come to our business for a service call. We had no heat and did not know what the issue was. We thought we needed a new furnace. Ohio Heating was able to track the problem down to a faulty thermostat. Great news for us. Only a $200 repair. Our service tech was very polite and knowledgeable. I highly recommend Ohio Heating.
Horrible company. Will try to scam you out of money for garbage work. Customer service is a joke.Response to Owner: We were still under our 90 day warranty. Why should I pay $132 for a technician to come and simply flip a switch on the breaker and tell me the problem is fixed, which wasnt the problem at all and because you knew we were under warranty your action was to do a temporary fix to get around the contract. Very unprofessional.
Dependable HVAC service. Very helpful customer service and technicians. Pays great attention to details on their work.
They are lucky to even get a star. One of the worst heating company ever. Prints were provided on the job site, but they decided to do what ever they feel like. We then had to hire another company to fix their half ass job. Never in a million year I would use them again.
The technician was very professional and fixed the problem quickly.
We have been a long time customer of Ohio Heating and would recommend them to anyone who needs service to his system. Each technician who has come to our house is polite, professional and knowledgable. When we have had a problem, you come immediately, tell us what our options are, fix the problem if there is one, in a timely manner. We appreciate your honesty and thoroughness.
Dave is an HVAC expert. Best I ever met. His staff work smart and clean. They take their time because they care. Thanks !
I contacted Ohio Heating to give me a quote on some major repair and installation needed for the new home I recently purchased.They were very fair priced and went above and beyond to get everything exactly as I wished. Their care for detail was something I was very impressed with, and they finished the job faster than the time frame scheduled. they did not miss out on one detail from beginning to the end.I would highly recommend them to anyone needing HVAC work done.Great Company!Thank you,Izzy CBexley OH
The customer service is beyond exceptional and the workmanship too! Great company to work with
Very professional and honest! I use Dave for my home and my business... would highly recommend
The Best! For Commericial hands down the best. Big shout out to Dan T.
I recently contacted Ohio Heating for service at my home. The entire staff was professional, knowledgeable and courteous. The technician called me before completing the work to explain what needed to be done, the costs, and the timeframe for the work to be done.I
Pickerington heating and cooling arrived on time. Sevice person was friendly and fast. Checked and answered all my questions. I will be using Pickerington in the fall for my heater. Thank you for great service.
I called to take a look at my heating system. They sent a technician who come to look at heat, he only stayed in for 30-minutes, charged as 1hr work on top of that it took him 2hrs to a write a freaking receipt and they expected me to pay him sit in the car write a write a receipt.After talking to their customer service they told me that they wouldnt charge me the extra hours the technician was writing the receipt, but after looking at my credit card statement I found out that they actually charge my credit card.I will never trust this guys with your credit card as they may charge any price they want.They dont know what they doing and I will never call them again.Thanks.
I truly am proud of my employees for the work they do it is not always easy . The hours are not great at times, But they always to take care of our customers professional and promptly. Thank you!General manager/residential division
DO NOT USE! They came out on 3 occasions at the end of last summer to fix our air conditioning unit and represented that the problem was fixed, but this proved not to be true. The representatives were not competent to repair this type of unit although they claim expertise. They also allegedly ordered a part that needed to be installed, but never returned to install it. Our A/C unit is still not functioning and we have now tried to set up appointments on 4 occasions and they have been completely non-responsive. We essentially paid for them to do nothing.
We were flooded had no furnace or hot water ohio heating came out fast and was cheap Joe and Lee very respectful and kind will defently pass this on thank you for your help
Courteous workmen. Prompt service and fair pricing.
Having not hearing anything for two months after I signed and put a down payment on my work, I had to call EVERY OTHER day to try and talk to someone who knew the progress of my project. They were supposed to send someone over to discuss designs. Every call was met with an answering machine, a let me call you back with no call back, or we dont have a record of this project, someone accidentally filed it as complete, were waiting on parts... lied to at every turn until I threatened to contact the better business beuro and talked to someone in charge and told me he doesnt know anything about the delay or why but the guys are on their way tomorrow (during my work day) BEFORE DESIGNS OR SCHEDULING. Came by and did the incorrect work, with extra stuff I specially told the quote guy I didnt want -- left a huge mess I had to scrub off the walls myself -- now Im here with only half of what I paid for them to do done and am trying to scramble enough money to pay someone else to fix the job they did, MONTHS late and with useless metal fabs I have no use for. I do not recommend this business, especially for all you other small businesses trying to get a start out there.
So happy with my new furnace installed by Ohio Heating last year! Not only is the system providing much desired temperatures in my home...the costs have decreased by 50%. Great Service...Great People!
Yes we used to have heating they were very efficient on time do quality work I would recommend them to my friends and family pleasant to work with
Ohio Heating saved us when it was terribly cold, we had no heat, they were extremely prompt and professional. They replaced our furnace the same day. I would highly recommend Ohio Heating to everyone I know.
Glad I called them, on time did a good job.
Terrible company. Overcharge for terrible work. Then in response to customer reviews that are negative instead of trying to fix the issues they post rude comments and personal information about your account. So obviously dont care about customers!
Very pleased with their incredibly fast and efficient service. Called on Monday at 9am and the A/C was fixed before 1pm.
This review is not about their service, but if your looking for employment with them, please look elsewhere. I had a great interview with their Office Manager and was hired. However, when I tried to negotiate my benefits with them, I never heard from them again. Very unprofessional.
Great service and skilled techs. Fixed my AC right away.
Service was prompt and issue was resolved quickly. I would use them again.
We had a broken furnace on a Friday evening and agreed to have it repaired at the overtime rate. The tech (Joe) promised that if it broke again over the weekend, someone would be over to fix it at no additional charge. The furnace stopped working on Saturday and now Im being told there will be a new charge to fix it again. Im quite disappointed. Ohio Heating does not provide any guarantee for their services...not even for one day and their technicians say just about anything you want to hear knowing that when they leave your house, none of their promises will be kept.
Excellent response time and professional
Racist idiot. Avoid.