Open and honest business. They will give all a fair chance to obtain there vehicles and do the best to satisfy there customers needs and or wants. I would recommend them to anyone whos just starting there credit or those in need of understanding that life doesnt stop when they have had past issues or poor credit history.

A very good experience. We were met at the door and greeted warmly. The salesman treated us politely and answered all of our questions in a straightforward way. He helped us find just the right car for our needs the whole process was handled in a very professional way. Highly recommended.

Ronnie was great! He was super helpful and patient! I would definitely return and recommend Byrider!!

I dont have the BEST credit, so I went to Byrider to finance a car and start building up some positive credit history. The approval process was super easy and I was able to get the car I wanted! I took it for a test drive and was disappointed to see it was leaking antifreeze. I told the sales rep and he had the technicians put it on a lift and they fixed it right then and there before I even bought it! I also got almost 1600 dollars off in discounts. The sales rep (I cant remember his name unfortunately) was so helpful and worked with me to get into a car I really like and at an affordable price. The payments were in my budget, just 30 dollars more than what I had planned on paying. They also gave me a 48 month, 48,000 mile warranty on the car! Loved Byrider and will definitely be going back.

Great place to get a car when you’re in a pinch. Pleasant experience. Applied online and got a approved pretty quick. Staff was extremely friendly and very helpful. Jamaree was a huge help. And had no problems with me being extremely indecisive. Very professional business. :)

I absolutely adore my sales associate Dwayne Nesbitt. He was nice and very accurate with the cars. He made me feel comfortable and made sure I was satisfied. I can honestly say I will be seen myself and my family doing more business with Byrider thanks to Dwayne. I was very please and happy with my car today!!!

Awesome customer service skills! Great personalities great people Dwayne is the BEST. With very knowledgeable customer service will get you set without setting you up 👍🏽👍🏽👍🏽👍🏽

Awesome experience!!! Got a great car and the service was even better!! Dwayne took very VERY good care of me. 10/10 definitely recommend

I just wanted to share that I spoke with Jamaree to get some info and he was extremely knowledgeable and a breath of fresh air. He never stopped or placed me on any hold. He was attentive and really cared about me knowing everything I needed to know to make the best decision for me! Great job Jamaree, we need more honest people like you answering these phones!

Awesome people dealt with dewayne will definitely come back as long as he is here best person I have ever dealt with

Great customer service. They did the job quickly. I was only without my vehicle for 1 day! They were very nice! Thank you guys!

Quick, Easy process, great vehicle selection! For those looking to establish and re-establish credit history these guys will get you together! Thank you JDB

Never thought I would be able to get this 2013 van. They worked with me and I was able to get it. Ronnie Bates was great. If you dont think you can get a nice vehicle come here and talk to Ronnie

Josh was amazing!!!Deal with him for an easy experience.

We had a great experience. Came in to trade in our car. They have a play section for our children that came in handy so well. Very nice people very friendly. I dealt with Ronnie he was great helped us get a better deal on our car an was an all around good guy.

Recently bought a 2013 Chevy Cruze ECO back in March. Five months later, my car has shut down THREE TIMES, twice over the same issue. Ive had to pay over $100 for each Incident with assurances that the issues were taken care of, yet here I am stuck at work with a car that wont start.Only good thing I can say is that I got approved same day as my appointment. Thats about it. Good Luck trying to get a decent car from this place.

Horrible experience with this byrider location. Was pretty much lied to money was taken from me for repairs made and the vehicle is pretty much the same as it was when I dropped it off two weeks ago. Wont ever suggest using this location at least for service I suggested my son use byrider as he bought a new car also. He went to Hamilton Rd hope hes being treated better.

Ronnie was super professional and helpful with my concerns and took my interest and payment amounts into consideration. Was out the door driving on about 2/2:30hrs. Def worth going here.

Smooth, easy process. Pleasant employees and great service. 👍 Thanks Ronnie. … just keep in mind, lower payments are not lower monthly payments.

Place is awesome. Friendly staff they work with you in every aspect they can. Highly recommend. Only reason why 4 stars is because I couldnt get the car I exactly wanted was told it was too much but I got a car for was listed for the same price.

Ronnie was such a help to us! He got us in and out with a little down payment! He was honest with us and didn’t try to pull any funny business. I definitely recommend coming here if you are a first time buyer!

I’ve never financed anything until now, and this place made me feel so comfortable! They truly listened to what I wanted and needed. They worked with my not-so-great credit, my down payment and were very helpful with every single question I asked. Jamaree was my sales consultant and he was honest and realistic with me and helped get me into the best car for me! They helped me with my first financed car, and I think I’ll be coming back in the future when the time comes.

Ive never had luck with car dealerships and Jamaree Obannon from West Broad byrider made my dealership experience 100% worth it. I had drove 5 hours and he made sure I got approved. Would suggest to anyone!

Fixed my thermostat in 2 day at half the cost for the part itself. Nice I did pay for extras with the warranty from there as advised by some previous reviews. Only giving three stars because the busted somenother hose which they replaced for free. And legit my breaks are really loose now smh.

Dwayne was the best person hands down to work with in getting a car! I prolly drove him crazy theses past 4 days but I would tell anyone to go to him 😊

Very courtious freindly agent even though it was eo close to closing agent still willing to setup us up with a car and we was out the door last night with our car.

Dwayne was so helpful. He was very informative on the vehichles. Everyone at Byrider was so patient with me as I test drove many many cars. I am so happy with my decision to go with Byrider and CNAC

Great customer service. Dewayne was very helpfulThanks

Dwayne is the MAN!!! He helped us get into a beautiful Buick Enclave. Payments are low. Service is amazing. Facility is clean. They will always have a customer in me!

Awesome!!! Dwayne is phenomenal at what he does!! He will work with you, and fight for you to get you in the car you want! Will be sending people their way!!!

My salesperson was phenomenal. His name is Dwayne Nesbitt. I normally shy away from dealerships, but he has changed my mind. I WILL be a repeat customer

Love my new car thank you for making this happen for me

Both Donnie and Dwayne were awesome.. very informative, helpful and didnt complain about my going back and forth on 2 beautiful cars. Everything was quick.

Jamaree helped get us into our new vehicle. Was very helpful and pleasant. Even helped my mom get her into a new car a week prior. Was extremely friendly and helpful. Will absolutely be coming back here in the future. Highly recommend coming here.

Great customer service and worked hard for me to drive off the lot I would definitely recommend here specially west broad where I went Dewayne was awesome and made sure I drove all thank you so much

Everyone is friendly and make sure your satisfy with your decision ♥️

I’m so pleased with this whole entire staff and I love my new SUV. I ran through some difficulties with financing and was a little worried I wouldn’t get approved for anything but the whole staff worked really hard (even put in extra hours) with me just to see that I walked out of there with a new car. You can really tell they care about there customers and go above and beyond! Thank you so much byrider

Dwayne is AWESOME. Worked with me & my job to get me approved ASAP cause I was having issues with my job approving my employment status. He made sure everything got done and I got the car I wanted!!

I’m Sooo thankful for the staff at BYRIDER off West Broad Street! I’ve been trying to get into a new vehicle for a few months now but with the way my credit is I couldn’t find anywhere to approve me and if they did it wasn’t for no less than about $2000 😔🙄Not only Was They able to get me approved but they got the lender to do it for only $500 down 🙌🏼🗣🗣&& Regardless the staff member I interacted with It was always a great experience💯💯If you Having some issues with gettin Into a vehicle like i did Them I suggest you get on over to WEST BROAD BYRIDER AND GET YOU A NEW RIDE❣️❤️💯🙏🗣🗣🗣

Very friendly. And very helpful, and they do their best to get you in and out as quick as possible. And also fair down payments.

Sean at the service department is awesome! They are so interested your cars health

They treated me very well. I would recommend them to anyone. They worked with my down payment and got me in a nice car!

He was behind amazing help out with everything and I gotten in a car I love.

Avoid this place, had there car that can only get worked on there, transmission was changed out 5 months ago and now magically same issue but of course its not there fault lolI would never recommend this place to my enemy even what a jokeUPDATE GOT MY CAR BACK.... WENT TO A DEALERSHIP TO GET THE WORK DONESO BECAUSE I DIDNT WANT THERE MECHANIC TO DO THE WORK I GOT STICKY STUFF ALL IVER MY WINDSHIELD AND A BIG OL GREASY HAND PRINT IN MY FABRIC OF MY DOOR HOW PROFESSIONAL. OF THIS WAS DOCUMENTED BEFORE THE TOW TRUCK CAME AND TOOK IT TO A DEALERSHIP, and it was 1000 dollars cheaper at the dealership cause they fixed the problem and didnt just swap transmissions

Ronnie and Donnie were totally awesome to work with! Found me exactly what I was looking for and answered all my questions. Highly recommend them!

Great communication from byrider, great service department!

Extremely friendly and courteous service extremely satisfied this is the place to be thank you jdb

Amazing customer service! Friendly and clean. Upbeat and quick!

First off, ByRider has been the LEAST hassle-based places I’ve ever been. DeWayne was AMAZING. The entire appointment was handled with the utmost precision and care. He made it his mission to ensure I left with a vehicle that suited the needs of me and my wife, and he fell nothing sort of that goal. 10/10, will definitely be back again.

Buying a car here was quick and easy. The salesmen, Ronnie was very helpful with finding me the right affordable sutible car needed for my personal daily drive. I recommend byrider for anyone looking to purchase a vehicle. Thank you byrider

I really appreciate the whole staff and the way they are very professional with customer service and handling sales

Dwayne was an amazing sales person he got me into a car in my price range and with the low miles I wanted I will definitely be returning and referring

My salesman Jabrie o was the bomb he was curtouis funny professional and most of all Quick no 3 or 4 hours. Good!

Go see Jamaree Obannon he was great and helping us get a car... We drove off the lot in something we loved.. He has a great personality and it shows and that went along way in making that sell tonight 100% for sure will buy from him again.. Overall it was a fast progress and everyone was very friendly.. The place waa very clean.So you looking to buy go see him

Everything was quick and easy! They sent a Uber to get me there and Jamaree sent me home with a car! I’m happy!

Jamaree is an awesome guy! He was very helpful when looking for a car, I had no worries about finding a vehicle. Make the whole process almost effortless. Would recommend to anyone looking for a car to see him.

When I say that I thank god for this place in a time of need. Jamaree provided exceptional customer service. He explain everything well. I definitely recommend coming here. when I say my car I had before I came to this location caught on fire I was devastated.....but the next day I was driving off byrider lot, I couldn’t believe my eyes ! Everyone here is Awesome honestly ☺️☺️

Byrider does not want me to put on this site my experience that I have had with them. This evening I thought after 5 visits I was done. My car is more messed up then it was when I took it in.They will be getting a call once again from me but this time I am taking it to the top. I am fed up.

Amazing experience and Byrider today, Ronnie did everything he could to get my wife and I in the car we wanted, and made sure to walk us through everything. Definitely recommend coming here to find you a vehicle.

The staff was excellent, very professional and attend to the customer needs in a timely fashion

They lie ALOT said we can pay at the car lot but that was a lie and we live in springfield and lied about the first payment price Ron was his name never again

Jamaree was great he got me into a nice vehicle! Thank you for taking your time and even though you closed you still stayed and made sure we was taking care of

They were very polite and the service was faster than what they quoted me. I got my car back 4 days early.

Heidi is THE BEST sales lady I have ever met. She was able to accommodate me with everything I need more then once. Byrider as a company is a really easy and non dreadful experience to purchase from. Thank you again Byrider.

I had Jamaree as my Sales Rep he was quick and efficient and super nice and informative 👌Definitely had a good experience

Great inventory. Easy application and approval. Great customer service.

Jamaree is a wonderful salesman’s makes sure you leave with the car you want and doesn’t pressure you into anything. Great person even offered to put air in the tires for me! Thanks Jamaree!!

I have had a good experience with Byrider. The customer service has been great. My experience was fast. It’s convenient! Jamaree really really worked hard to help us achieve a goal of buying a new car !!!! Also Heidi was very friendly and helpful those two together made a great team so happy I got a car from here I suggest everyone go visit those two they’re the best of cream of the crop!!!

So I got a 2010 gmc 45 days ago today. My timing belt broke yesterday and couldn’t get ahold of no one.

It was a great experience at Byrider. Ronnie was awesome and worked with us to make sure we got what we wanted and needed.

Jamaree was a great salesman and helped me and my wife get in a car the same day...we even had a unique financial situation that him and the finance company was able to overcome...thanks so much

Jamaree Obannon is the man! He did everything he could to get me into a car that day and succeeded!! Great cars and we didnt have to be there all day! I highly recommend them!!

Jamaree was the blessing that helped me to get into a car tonight. I didnt know what i was going to do. This young man right here. I thank God for giving him the patients and understanding to wait and help me get into a car. If anyone comes here i recommend you see this young man. His spirit and glow and willingness to stay and help in undeniably the best ever. He needs a raise i wish there was Jamarees out here. God bless you in all you do thank you so so much...

Jamaree is an amazing sales associate. He’s had great ppl skills and will actually help u out with getting a car. It’s been a truly good experience. Jamaree O’bannon thank u so much!

Sold me junk car! Transmission went out 2 days after I pulled off lot. They did fix this for free but had nothing but problems with car until i decided to let it go back.stay away there are plenty other options just take time and look.

Jamaree was my salesman an he was wondering with everything made me feel more secured about getting a car from a lot . Also walked me through everything an explained it very clear for me . Very happy an satisfied I love my car already ! Also my payments are reasonable an fits in my budget . Thank you so much Jamaree for all your help . I definitely recommend him as a salesman

Absolutely amazing people absolutely amazing car!

Jamaree at the west broad dealership was amazing! Literally the best customer service we have ever had. If I could give them a million stars, I would. Heidi and Ray were also very helpful in the process! Jamaree is hands down the best salesman we have ever had in all our car buying processes. We will definitely be coming back to buy more vehicles and will make sure we let all our friends know. Great people, very informative and helpful. And a super easy painless process. Thank you guys!

Made purchasing a vehicle very easy after months of a struggle! Thanks Jamaree!

Jamaree O’Bannon is a great salesmen, he helped me out a lot an very detailed with the questions you ask about purchasing a vehicle. I highly suggest this dealership with good credit or bad credit. Nice people for sure that work here.

Jamaree O’Bannon is amazing! All I’ve heard in my car search is no. Until today when I heard yes! I’m leaving in the car of my dreams and I feel empowered. Thank you! I would recommend to anyone!

Awesome Dwayne is the best salesman

I have had a good experience with JD Byrider. The customer service has been great. My experience was fast. It’s conveniently located off the highway which made test driving a breeze (no pun). Please check them out! Jamaree was really personable.

The service here was great!! Thank you!

Ronnie & his manager definitely went above and beyond to get me the car I really wanted! I definitely recommended them to everyone I know who is looking for a new vehicle! Nothing but love and appreciation for them hooking me up!Thank you!

Nice friendly and very helpful

Jamaree at the west broad location was amazing and helped us find a good car for our family! Highly recommend.

Gi talk to jamaree obannon really great and fast at his job highly recommend

Ronnie was an amazing great sales man ! He was very communicative and very helpful! I recommend him when looking for a car.

Very great place! Heidi was able to help me get into something great, got an amazing deal on a 2013 Volkswagen passat, very clean and very nice!!!

Nice clean business and the salesman I dealt with was great and he went the extra mile to make sure we got our car. A big difference from b4. They didnt care but now they do

Absolutely great service. They helped me find the perfect car Ronnie was definitely a lot of help.

Great service excellent staff

Ronnie was great. He was very helpful in getting me the car I wanted. I will definitely recommend him to my friends.

Ive tried soooo long to get a car and JD Byrider worked with me when no one else would. Took my trade in and got me the car of my dreams and its all thanks to Ronnie Bates. Seriously, best customer service Ive ever had!!!

We’ve had an awesome experience with them two different times now. Jamaree Obannon Has been extremely helpful. We got a car back in March, and someone hit and ran just in August so we had the car less than 6 months. We had insurance but not gap (I will always have it now!!) the auto body shop totaled it out and instead of leaving us with the amount of our loan which was a decent amount since we just got it, they did a “roll over” on the balance and added it to another car so we wouldn’t be without a car and still trying to pay the balance!! Awesome place

My dude jamaree helped me get the car I needed and wanted great excellent customer service recommend for any looking to buy a new or used car if I could give 12 stars I would thanks for the great customer service and wonderful first time buying experience...

I had a great experience with Heidi! She got me into my favorite car and fast!

Highly recommend working with Jamaree! He was able to get me in a car I LOVED!!!

Salesman lied and so did the finance company. Their trying to get more money out of me that was NOT discussed nor on my paperwork. Service was SO BAD I just returned my car so I didnt have to deal with them anymore and bought me a nice truck from by my house. I will NEVER go back to them or recommend