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Byers Volvo Cars
301 N Hamilton Rd, Columbus, OH 43213, United States
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Byers Volvo Cars
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Le
Review №1

This was my first time buying a car, and I truly could not have asked for a more amazing and pain-free experience. We worked with Dustin and Chad, and I can’t thank them enough for making it such a simple and easy process! They answered our (many) questions and were very upset front and honest about everything. We came in close to closing time and they still took their time to let us test drive and go over finances. We were in and out of the door within 2 hours. We will definitely be coming back here to buy any future vehicles - it’s obvious how much they care for their customers!

Ke
Review №2

We purchased a new 2021 Volvo XC90 T8 here recently. The entire experience was great. We researched allot and Byers had the right vehicle for our family, and at a great price. Working with Dustin was a pleasure, our questions (many) were all answered promptly. Dustin and the team at Byers went out of their way making sure we were satisfied, before and after the transaction. They even had the vehicle delivered to our home. I cant say enough what a pleasant experience this was.Oh, and the Volvo, what a terrific vehicle. Looks, class, size, comfort, economy, performance, it has it all! The hybrid drivetrain is great - 35mpg and 400hp (!) Cant beat it for the $$. And you get $5k back from Uncle Sam. Its a no-brainer.

Kr
Review №3

I had an exceptional experience purchasing my Volvo from Byers. Dustin was amazing to work with. He is so knowledgeable and made the whole process quick and easy. This was my first time buying from Byers and I can honestly say I will not go anywhere else. The service was top notch. If you are looking for a new car Dustin is the man you want to see. He is the BEST!!

As
Review №4

I had a great experience purchasing my new vehicle from Dustin and his assistant. They took really good care of me and treated me like family! Will definitely purchase from them again!

Er
Review №5

I recently purchased a vehicle from Dustin Stygler at Byers Volvo. He went above and beyond making it a pleasure to do business with him. He explained everything to me and answered all my questions. I would recommend him to family and friends. He was very personable, professional, kind, and patient. Im from Pittsburgh, PA and the drive to Columbus, OH was well worth the drive, I received exceptional service from Dustin.

Ja
Review №6

I bought my first new to me car in over 20 years from a dealership and let me tell you...it was a wonderful experience. Mel Cipituca was my saleswoman she did a fabulous job helping to guide me through the process. I swear she was as excited as I was, which made it even better.I highly recommend going to Byers Volvo if you are looking for a new/new to you vehicle.

Se
Review №7

Ive bought many cars over the years, including several from various Byers stores as I have always been happy with the vehicle I purchased and the customer service received during the buying process. This was, however, my first time buying from Byers Volvo, and Im happy to say thatI was not disappointed. Dustin was great to work with throughout the entire process, allowing me to drive a couple vehicles that I was interested in and *never* pressuring me in any way. After some back-and-forth negotiating via email, we reached a deal, and a couple days later I went in to finalize the sale. Again - I got no pressure to extend the warranty or pre-pay for service, and the process was ultimately quick and easy. I would absolutely recommend Byers and Dustin in particular to anyone whos looking to buy a Volvo (or any other used car they have that you might be interested in).

Jo
Review №8

What’s better our new 2022 Volvo XC 60 B5 or the easy straightforward sales experience we have had at Byers Volvo. Today, so many auto dealers want to sell you what they have and not what you want. Byers made the effort to get the XC60 we wanted. We quickly got to a fair price and trade value; then they offered to deliver our new Volvo to our home which is over 100 miles from the dealership. The paperwork was easy and we got our memo title 10 days after we took delivery. That has never happened before.We could not be more pleased with our purchase thanks to Byers Volvo.

sh
Review №9

Bought a new XC90 from these guys and had a great experience. Drove in from Pittsburgh after having arranged everything via phone/email ahead of time and the process couldnt have been any easier. Mel was great to deal with and very responsive leading up to and during the sale. Would go back again.

Sh
Review №10

Wonderful experience with Mel! She was knowledgeable and if she didn’t know she would have a speedy response! Great fun being able to speak both Spanish and English so that my husband and I could completely understand all the details!

Ki
Review №11

Last week I traded in my leased SUV early to start a new lease for a XC60. I worked with Dustin on this and the process was quick and efficient from beginning to end. Loving my new vehicle and appreciate how professional, accommodating and personable Dustin was throughout the process. Cant recommend him enough!

Ap
Review №12

Mel was great and handled our purchase from start to finish. She answered every question we had and was amazing to work with. Will definitely go to her again in the future.

Jo
Review №13

We had a great experience purchasing a used Volvo from Byers. Very smooth and quick process. Ralph was great to work with and appreciate his level of service after the car was sold. Would recommend Byers Volvo for the quality of their cars but also their level of service / perks.

Su
Review №14

This was my second time purchasing a Volvo from Byers, and Ralph exceeded my expectations again. He’s knowledgeable, proactive, accommodating, and never pushy. Thanks to the Byers team for a wonderful experience, and a beautiful new XC40.

Ca
Review №15

What a positive experience! We purchased a Volvo XC60 T6 recently and couldnt be happier. Our salesman, Ralph Marcus, was knowledgeable and very accommodating. The entire process was quick & easy. Chris in finance was the best. We highly recommend Byers Volvo for your next auto.

ma
Review №16

Just the best group of people. Ive gotten 2 cards from here and was treated with the utmost respect.

At
Review №17

Exceptional customer service. Very satisfied with my experiences with Byers Volvo.

Co
Review №18

Great dealership and Melisa was an amazing sales person! She was over and above in helping us make a great purchase and very quickly!

Je
Review №19

I reached out to several people and dealerships attempting to locate a newer used car for my daughter. Only one dealership came through for me and accomplished in two days what I couldnt get done in two months! Thanks Byers and Dave and Chris.The only reason that this isnt 5 stars was there was some issue with the fiance department (even though I was paying with a check) which kept myself and my kids at the dealership closing the deal too long wasting over an hour of a beautiful Saturday afternoon.

Ch
Review №20

Began my search about 10 days ago. Initially thought I had to settle for a used luxury vehicle due to pricing. After much research and one failed attempt to purchase another dealers used vehicle, I determined that the cost of a new Volvo was only slightly higher than the price range I was contemplating. Reached out to Dustin at Byers Volvo for a specific vehicle. Completed a test drive. The vehicle I wanted had just been delivered. Dustin and his assistant explained all the nuances of the SUV. No haggle negotiation. Dustin and the team at Byers Volvo had the vehicle ready for me within 2-3 hours from the moment I went through the door. Reached out to Byers Volvo via a recommendation from a friend. The experience was very positive. Will definitely go back myself and point others in their direction. Love my 2022 Volvo XC40.

La
Review №21

I got Chad Issacs he was AMAZING I told him the car I wanted and he did everything possible so I could get my car! They were very nice there and very respectful, I would recommend him to anyone to get a car and every since I got my car there hasn’t been any problems. I’m so happy that he took the extra mile to make sure I left the lot in the exact car I wanted!

Jo
Review №22

Knowledgeable staff, took my 2012 S60 in for them to replace my timing belt and auxiliary belt. They offered a free rental car for me which was very nice of them. Easy location to get too.Would absolutely recommend this place for all your Volvo repairs needs.

C
Review №23

Great customer service leading up to the sale. The absolute worst post sale. Called Eric in finance office repeatedly trying arrange to set up my account with Volvo Financial. He never returned my calls. I made several attempts to set up account on my own with Volvo but, was told they havent received anything from Byers for me to pay. Phil at Byers finally called me Friday and said everything was taken care and not to worry my account was not past due. I just got a call from Volvo Financial tell my my account is 15 days past due with a $20 late fee. Someone either lost my paperwork or didnt know how to fill it out correctly but if Eric would have returned my phone messages and emails this could have been avoided. Worst after the sale customer service EVER!!

Bi
Review №24

Great place to get one of the Volvo product line. I am on my 3rd model and love the product. The dealership does a great job from start to finish. Courtney Smith does a very nice job as a Sales Rep, then into Mark the Sales Manger both are professionals. They will work with you to get into an excellent product. After that the service department will take care of you Tom and his staff are very friendly as well as help with getting the problem or service completed. Great dealership.

Me
Review №25

I traded in my car and bought a used vehicle from Dustin. It was literally the easiest car buying experience I have ever had. Everyone was so nice and helpful!!! Dustin and Phil are the best!!!

St
Review №26

Buying a car can be a stressful experience. After going to several other dealerships and dealing with the salesman and aggressive attitude, it was like a breath of fresh air when I came into Byers. Chad was so awesome, super upfront, and informative. I left after test driving a vehicle feeling confident I wanted to purchase from Byers. I then visited another dealership in town (just to make sure) and after that experience I decided to go back and make the purchase. The price was market value according to Kelly Blue Book, the customer service was top notch, and I was in and out within an hour and a half. They even touched up the paint and fixed a couple dents in the hood. The car looks brand new! Couldn’t be happier!! And the best part is I have an amazing Volvo to drive for years to come 😊

Ni
Review №27

I was lied to and was told they could beat a cash offer for my vehicle. I planned my day out to bring the vehicle in and they offered me a lower quoted price than over the phone. If your looking for a cash offer, Carvana is the way to go. Don’t let this dealership waste your time and add more mileage for you. Very disappointed in Kevin, the salesman whom seemed to have forgotten why we was there and acted like KBB price was acceptable after telling me over the phone that they’d be willing to beat Carvana’s offer.

Li
Review №28

I really enjoyed working with Dustin Stygler, who has helped me with multiple cars. He presents himself as an easy going, trustworthy consultant with a strong knowledge of the cars performance abilities and technology capabilities. Hes also responsive to calls and texts which is great, b/c once you get the new car bug you want to know your options quickly! He also has a great follow up program which shows how he values repeat business.

Mi
Review №29

Bought a new Volvo and worked with Dustin who knocked it out of the park. Would highly recommend. Great car and great experience!!

Je
Review №30

Dustin was excellent to work with, and it was literally the easiest process! Everyone was super helpful, professional, and it was an overall excellent experience! Thank you!

Mi
Review №31

I completed a sale of my GMC Acadia to Byers Volvo using the KBB Instant Cash Offer Platform. Byers Vehicle Acquisition Manager Kevin Knapp reached out to me and offered me more money to sell my vehicle that the KBB Quote. I drove to the dealership and he had me in and out in 30 minutes, with no hassles or gimmicks. I would highly recommend Mr. Knapp for his professionalism and also simply being a good person. I will sell my next vehicle when it comes time to him. EXCELLENT CUSTOMER SERVICE!!👍👍

Sh
Review №32

This is my second time purchasing a vehicle from this dealership. Courtney has been my sales specialist both times and always does an excellent job at getting you in a nice vehicle that you can afford and for your personal situation. Everyone at the dealership has great customer service and do a good job at making you comfortable while you are there. Would definitely recommend if you want a stress free car buying process.

Di
Review №33

Long story short: they’re dishonest and only care about money, not actually giving you a functioning car

Ma
Review №34

It was a great experience. Byers made our purchase very easy and quick. Great people!

Ki
Review №35

I was very impressed with my salesman at Byers Volvo. Dustin Stygler went above and beyond to ensure that I received the best deal possible. I drove from Michigan and it took four hours to get there. It was worth the drive. Dustin Stygler offered my daughter and I lunch. It was very nice of him to go the extra mile to make sure we had an unforgettable experience. Thank you Dustin for representing Byers in such a professional and family way!

Ka
Review №36

I recently worked with Dustin Stygler and have to say it was a total pleasure! I always find when I go into a dealership that people are trying to sneak charges by you, but I felt completely the opposite with Dustin. He was straight forward. I told him my price point and he got me a better deal than my local dealer. I highly highly recommend working with this dealership.

Ki
Review №37

I had been researching vehicles for a few months and had decided on a Volvo XC60 for my daughter. Based on the research and reviews this is a safe vehicle and all ratings are high. I went to my local dealer in PA and made them an offer. They didn’t even get back to me but continued to send e-mails about other vehicles both new and used that I wasn’t interested in. I decided to search outside my area and came across Byers Volvo. I hesitated to contact because I am 4 hours away, had a trade in and didn’t want to drive there and pick up a new vehicle.I finally called on a Monday night and Bruce T answered and I explained my situation. He answered all my questions, accepted my offer, AND brought the new car to me the next day and drove my trade-in back to the dealership. He also spent at least an hour reviewing all the features of the vehicle and ensured I understood how to operate.I am so happy with this dealership, staff and the salesman.(10/10)This is clearly a dealership that wants to sell cars and provide excellent customer service!Who knew buying a car could actually be a pleasant experience!Call them today and ask for Bruce!

Cy
Review №38

Courtney Smith was great! Walked in after looking for an XC40 I saw online. Within 10 mins he had the car ready for a test drive. All of our questions were answered and straight to the point. Courtney did not make me feel pressured to buy and he explained all of the numbers on paper thoroughly. He was very knowledgeable about the car itself and was super friendly. Will highly recommend Byers to friends and family!

Ji
Review №39

Highly recommend Byers Volvo!! I worked with Dustin Stygler, he was extremely helpful and quick to respond via email. I ended up buying a 2021 Volvo XC40 from Dustin because he sent me everything I needed from the beginning. The process was flawless and happened within a few days. We flew out to Columbus from West Michigan, Dustin even picked us up from the airport!!! My car was parked out front ready to go when we arrived.I explained to Dustin that I wanted the process to be as quick as possible at the dealership before we even decided to go with that car. He told me he’d do his best to get us in and out. We all know it can take an entire day dealing with paperwork and waiting around to buy a car. Within an hour we were on the road with my new car.Byers Volvo was very professional!! 10/10 recommend.

As
Review №40

Went here and saw Dustin after a weird experience at another dealer. He had the car I inquired about pulled up, showed me all the cool things I missed at the other dealership, and off I went on a test drive. We had agreed on a price before I got there, I liked the car, and everything was wrapped up and keys in hand in about an hour. I had previously had a bad experience at this location, but had to go in for service for my car and had a great customer service experience, so I decided to try them again. I’m glad I did! A+ process.

Do
Review №41

The entire car purchasing process was painless! I appreciate everyone involved for going above and beyond! That’s why we continue to do business with Byers!

IK
Review №42

Couldnt have asked for a better experience! They helped me bought my first car (a jeep) and was very friendly during the whole process and were extremely patient with us. Would definitely recommend anyone going here for a happy buying experience.

Sa
Review №43

We recently purchased a car from Byers and Andy was great to work with! He was very helpful and patient, especially considering we asked most of our questions/completed most of the process over the phone. We felt Byers was transparent and had fair prices. We would definitely work with Byers and Andy again in the future.

Jo
Review №44

Very smooth transaction. They had the car ready for me to test drive, offered a good deal on my trade, paperwork’s processed quickly, and I was on my way.

Ro
Review №45

Top notch dealership with friendly people. I brought my Volvo down there as a homecoming of sorts as it was originally sold there new 23 years ago. I bought a hat to commemorate the visit. Should I ever be in the market for a new Volvo I will likely come here for it.

Sa
Review №46

I can NOT express how amazing my experience was at Byers Volvo. We were helped by Andy Fields, and he made our experience incredible. The goal was to buy a car and surprise my grandmother for Christmas. Andy helped get us on the right track and even made sure there was a big bow on top for her! The process took about an hour and we were out the door and off the lot with a car and an experience to remember in more ways then one. Thank you Andy!

Da
Review №47

Dustin Stygler is a person I would highly recommend if you want to buy a car from here. Financing options were phenomenal. I just bought a 2019 challenger from here.

Ma
Review №48

This was our first time at Byers Volvo. Andy and their staff were amazing. He was very considerate of our needs. They listened to our concerns and went over the top to make sure we were satisfied. We definitely recommend and will consider for future cars.

na
Review №49

Had been searching for a Corvette for months. Found this one online and sent them a message with the email form on Truecar and Dustin replied. I told him my requirements for purchasing and what I expected to pay for the vehicle. We were able to reach a deal with no haggling and everyone was accommodating as I was buying out of state. The in person process amounted to small talk and signing papers. One of the best car purchasing experiences. I attempted to buy from several dealers and did not receive this kind of treatment. It should be common sense, but anyway, if youre looking for something with a prancing moose, youre in good hands here!

Am
Review №50

Dustin was absolutely fabulous!! Answered all my questions so quickly, helped me easily navigate test driving & trade in value, had the new car ready when I wanted to pick it up! Had a GREAT experience and would never shop for a Volvo anywhere else! Thank you for making the car buying experience so wonderful!

Na
Review №51

Great experience. Excellent service. The staff was kind, courteous and love what they do. Dustin S. was a great salesperson and was knowledgeable about all of the cars. We leased an XC90 and S60 and we couldn’t be happier with the process. Highly recommend.

Br
Review №52

Great experience buying a CPO XC60. Chad was my salesperson and made the process easy and smooth. Definitely recommend.

Da
Review №53

I would give this place a 4 out of 5 stars. The only thing that stopped me from giving them a 5 was my car was sold to me for 1 price, but once I got to the paperwork it was 1500 more. Im glad I caught the mistake. After I said something, it was corrected. Also because it was a used vehicle, after I got my car home I noticed some small minor chips in the paint. They offered to fix it for me with no hassel. Everyone I spoke to told me I got a great deal. I love my Honda Accord. It rides very smooth. Thank you for helping me get into a nice new ride. Hard work pays off.

La
Review №54

Great service thanks Ralph for helping me get into my dream car

Mr
Review №55

Byers Volvo was great!!Would give them more than 5 stars if i could.. Courtney was awesome thanks again man

Ro
Review №56

Chad was very easy to work with, he understood what we were looking for and made it happen. We love our car.

Ta
Review №57

The staff at Byers is very friendly and helpful. I believe they go out of their way to ensure you find a vehicle that is in your price range that fits all of your needs. It was nice to not feel as if they were just trying to get you to spend money, they actually care and dont pressure you to make a purchase. They even put in the extra work to find a good warranty for the vehicle I purchased due to the factory warranties that it came with were already expired. I couldn’t have asked for a better experience purchasing my first Jeep! Thank guys :)

Ol
Review №58

As a first time, on my own, car buyer, I was super nervous about what I would actually have to do once I found a vehicle I loved. I was going in to this blind, no one co-signing for me, I had to pick what car I wanted and I was honestly a nervous wreck. After test driving a Toyota RAV4, I came back the next day and decided that was the one. When I say that Dustin was a godsend, I mean it. He was easy to talk to, friendly, knowledgeable, and I couldn’t have asked for the entire process to go any smoother. Go to Byers. Ask for Dustin. And walk out of there with a vehicle you love, knowing you had someone who knows their stuff, and who got you the best deal possible. Thank you a million times!!

El
Review №59

We visited another Volvo dealership before this one and Im SO glad we switched to Byers. They were knowledgable and Chad was very responsive and helpful. (The first place we went, we got incorrect guessed answers to our questions about the car we wanted.) This is the place to go!

Al
Review №60

Dustin and Ralph were great to work with. Made the purchase of our new Volvo very easy with transparent pricing. Highly recommend.

Ma
Review №61

Fantastic experience start to finish. Ralph was very helpful and I LOVE the vehicle I brought home. Highly recommend Byers Volvo and Ralph Marcum as your sales professional!

Ma
Review №62

Very satisfied with my Byers experience. Got help from Bruce each time I went in and he was very knowledgeable and never felt pressured while looking at the cars. Love the vehicle I got from them!

Kr
Review №63

It was a great experience with Dustin and Eric. They made it easy and answered my questions!

An
Review №64

I recently purchased a car from Byers Volvo and I am very happy with my decision! I worked with Ralph Marcum and he was very helpful and transparent. I was nervous to buy a new car and worried that I would feel pressured by a salesman. Ralph did not pressure me whatsoever and was very patient with my time, questions and choice.

Pe
Review №65

Excellent experience with Dustin Stygler (sales) and David Kotlan( finance) from the Byers team. Ive done some business with the Byers brand in the past so when my wife was in need I reached out to David to see what was available across the Byers lots. David set me up with Dustin and that guy killed it for me. Dustin was super accommodating and an excellent listener. Even when I had to reschedule multiple times he was ever pleasant and full of information. I went across the state and city looking online and in lots and I always came back to Byers and the service and great feeling I got. I am super happy with the purchase and secure with the car and the service now and down the road. Look all you want, just make sure you hit Byers Volvo and ask for Dustin Stygler.

Ch
Review №66

I bought a Jeep this month with the help of Dustin. Their staff is amazingly friendly and helpful and the process couldn’t have been any easier. They even put in the extra work to find a good warranty for my car due to the warranties that it came with were already expired. These men definitely work with you in whatever your trying to do or needs you need met. They go over and beyond and I couldn’t have asked for a better experience purchasing my first Jeep! Thank guys :)

Tg
Review №67

Purchasing a car from here was pretty smooth and easy going. Chris and Mark were great to work with. So far overall I’m happy with the purchase and the warranty offered was amazing as well.

Ni
Review №68

I had a great experience selling my Subaru. I worked with Kevin. He was professional & honest. Thank you.

Te
Review №69

Both David Johnson,GM and Ralph Marcum, Sales Specialist provided excellent service and attention to our needs. We went to another Volvo dealer and are so glad we went to Byers. We love our new XC90 and would recommend Ralph and Byers to anyone.

De
Review №70

Dustin and his team provided excellent service! We couldn’t have asked for a better experience. We had special concerns about car shopping because of health issues, and Dustin accommodated in a caring manner, offering us options throughout the process.Thank you, Dustin!!!

Je
Review №71

I recommend this place. They had the best price for the vehicle I was looking for within 100 miles of my home. Dustin was very helpful and straight up with me throughout the entire process. Very smooth transaction. I just received the last of my paperwork in the mail, so I am very satisfied. I wouldnt hesitate to go back.

Ge
Review №72

I purchased a preowned Corvette Stingray C7 in April, 2020, during the pandemic. All of the negotiation (if we call it that) was done over email, text and phone. I couldnt have gotten a better deal anywhere else (Ive been looking for three years and this is my dream car). My sales person, Dustin Stygler rolled out the red carpet for me. He was just awesome to work with. I appreciate that he and the finance staff took in to consideration that I was driving 14 hours round trip to pick up this vehicle. If I had to do it again, I would choose Byers Volvo all over again and I would make that long drive without hesitation! Great service, great people, great prices! Thank you Dustin and team for being so attentive and friendly and for working so hard to get me in my dream car at such a great price.

Ma
Review №73

We have dealt with Byers Volvo for around 20 years. They have always been honest, fair, and accommodating whether it was to purchase a vehicle or service one we already had. We feel that we have a relationship with them and appreciate their service-centered business!

Al
Review №74

Lousy experience. Purchased a truck in Michigan with the dealership delivering it to me. I specifically asked throughout the process if there were any issues and of course Courtney the sales person assured me, We guarantee the vehicle is in great condition. It was not. there was a large dent on the hood, a big scratch on the bumper and both rear doors had major scratches. When confronted as to why he didnt disclose this and why he kept telling me truck was in great condition, his response was to try and force me to buy the truck as is simply telling me to either take it or leave it insisting its a used car. A used car doesnt mean its a damaged car and a damaged car is far from great. Management was no better insisting this never happens and that they didnt lie. Its true, they didnt right out lie but they certainly didnt disclose as I specifically asked them to. Then managements answer to refund the 35k they just received from me was that it could take a long time. Seriously?! Now Im out thousands waiting for these jokers to figure out how to cut me my money back for who knows how long. I would think twice before dealing with this group.

Je
Review №75

I bought a car from them, paid cash and they never sent me a title. I called them several times after two months and they never returned my call. Finally I had to threaten them with a lawyer to get them to return my call. They said somehow..even though I paid them processing fees they lost the title. They told me it had been tranferred but I had to go to the Title office to get a copy! I had to pay$18.00 and wait in line during a pandemic for 40 minutes just because of their negligence. I do not recommend them.

N
Review №76

Just bought my 2021 volvo xc60 from Dustin Stygler at Byers. I live 2 hrs away, and he made the process sooooo smooth. I didnt think I would go through the process without being left with an icky feeling of maybe I didnt get a good deal, or feeling pressured to buy etc... but I got the price that fit for my budget, and EVERY single car feature I was looking for. I didnt have to compromise on anything! Dustin was great to deal with, very responsive to call, text or email. I would definitely refer everyone to him. Byers even delivered the car to me on the next business day. Thank you Dustin and thank you Byers!

Ch
Review №77

Had a great experience at Byers Volvo. MAG is closer to where we live, but they have such low inventory, and seem overpriced compared to Byers. Chad was our Sales Rep, and I never felt any pressure or stress. I would go back in the future.

Ka
Review №78

Joe and Ryan helped me and my husband with our new car purchase so much! By far the fastest car buying experience Ive ever had, and we really appreciated their service. Great prices, fast service, and detail oriented! I would highly recommended for anyone looking to buy.

Co
Review №79

I just looked at a 2017 Toyota RAV4 with tires that were completely bald. The salesman insisted that the tires were good and passed “inspection” and refused to replace them. Please watch out for these folks.

Al
Review №80

Excellent service, as always, and even more so during COVID. Everyone masked, keeping distance, taking extra steps like seat and steering wheel covers. Byers is going above and beyond for their customers as usual Great job!!

Mi
Review №81

Very disappointed in my experience with the dealership, I bought a ford truck from them and when I bought it the salesman told me that the vehicle had some big inspection and 3 weeks after I bought it the brakes started grinding so I called my salesman Chris and told him what was going on and he said give him a couple of days cause the manager was out and he would see what he could do so I replaced the pads myself so it wouldn’t cause more damage and it’s been 3 weeks and still haven’t heard a word and even called and left Chris a message to return my call . BTW I paid 24k cash for this vehicle and no help ... poor business if I ever heard of such a thing . This dealership won’t even top the gas off after spending that kind of money there ... unbelievable and I will never again buy a vehicle nor point someone in that direction!!!!!!

Kr
Review №82

I dreaded going through the process of buying a new Volvo. However, when I started working with Dustin at Byers things started to look brighter. The experience was so smooth and truly the best car buying experience we have ever had. From finding the right car with the specifications I wanted to picking up my new car everything went well. I highly recommend working with Byers and Dustin.

Ka
Review №83

Sold my BMW to Byers Volvo. Worked with Kevin Knapp in sales. Had a great experience. Very courteous and professional.

Er
Review №84

The Internet Sales Manager, Dustin Stygler, that I worked with was nothing short of AWESOME! He was very responsive, excited about being able to help me get the right car that not only served all of my needs, but matched my budget. Im excited to be working with Byers Volvo in the months and years to come. I Highly recommend working with Dustin Stygler if youre looking for your first or next Volvo.

Re
Review №85

Going out of their way is an understatement. TOM BEARD is the reason I will always return. He not only went above and beyond what anyone has done for me at a car dealership place, but he genuinely was sincere about insuring that I was taken care of. He didnt stop until he knew that I was highly satisfied. I am truly appreciative. He continued to follow up after hours as well when I felt hopeless. Wherever Tom will go, I will follow with my car needs. Again, thank you Tom!!! You are truly an asset to Volvo.

Mi
Review №86

1st Volvo purchase(S60 sedan) from anyone.Dustin Stygler made the process from start to finish easy and quick.Secondary issue was handled satisfactorily.New plates were received in record time and installed on premises.Perhaps there will be a second Volvo purchase in my future?Time will tell.

Ja
Review №87

Best car buying experience Ive ever had! Dustin was amazing, we worked together over email and text to compose a deal on my new XC90 in 1 day!! The pickup could not have gone any smoother, all paperwork was waiting for me when I got there and took

Mi
Review №88

Happy with the car and the transaction. Dustin did a great job working with us making sure all of our questions were answered.

Ge
Review №89

I worked with Dustin Stygler at Byers and it was a truly enjoyable experience! I could never imagine buying a car in Columbus (being a MI guy) but the process and experience surpassed my hesitations. The price was easily the best offered and I checked 7-9 other dealers across a number of states. We got the price we wanted and Dustin spent the time to help us set up the car with my wife (he even helped install the car seat)! We left the dealer with my daughter giving Dustin a hug, it was truly a memorable experience and I can easily recommend Dustin and Byers!

r
Review №90

The service staff at Byers Volvo went above and beyond to care for me and my Volvo. The peace of mind this provides is unsurpassed and far better than any dealership or vehicle make Ive experienced in over 40 years of car ownership. I recommend Byers thoroughly and without hesitation.

Sh
Review №91

I couldnt have had a better experience! Love my new XC90!

Ca
Review №92

Great experience with Courtney and Ryan. They went out of their way to hold a high demand vehicle for me until I could there after work, and i live 2 hours away....very, very pleased...and I LOVE my Jeep :)

An
Review №93

We purchased a car from Buyers Volvo, sight unseen, with the help of Bruce. We worked out a deal from 2 states away and the process could not have been more smooth. When we got there the car was as promised the deal was done...we just had to sit and sign the papers. Easiest car we’ve ever bought (we’ve bought about 10 cars over the years)!

Ti
Review №94

We came to just test drive a used car I liked that I saw online. The price was about $2K below what KBB recommended and we asked why and they told us they get many of their used cars from hertz in the airport, have them certified and inspected then sell them very aggressively, so price is not negotiable. We were able to start the process of buying that car then and there for them to hold it for us to come back 2 days later to finish it out. They were very nice, friendly, did not haggle, did not contact me 500 ways trying to get my business as several other car companies did. I highly recommend Byers Volvo.

Br
Review №95

Within two hours I found a car I liked and was out the door. I came in with financing, they got me better rates. one happy customer. First time buyer at Byers, will return.

Mo
Review №96

I had such a terrific experience with Chad compared to my local Volvo dealership that I decided to purchase my XC90 out of state. He was very thorough teaching me about the car and showing me my options. Communication was outstanding and he made the entire process a breeze! Very happy with my purchase and the level of customer service I received!

H
Review №97

Purchased a new vehicle from Byers Volvo. Dustin was great, he was very knowledgeable about the vehicle and the rebates we qualified for. We were in/out within 2 hours during their busy Saturday.

Ma
Review №98

I had such a good buying experience! I worked with Ralph and ended up test driving and purchasing the same day. He wasn’t pushy, super helpful and knowledgeable. Would definitely recommend coming to Byers and visiting Ralph!

Ch
Review №99

I drove three hours for this work of art (Infiniti Q50) with anticipation of how the customer service and business would be handled, hoping my time wouldnt be wasted. Im glad I made the right choice. Ive honestly never experienced such professionalism, positivity, and comforting customer service come from a dealership before. Admist all of the craziness happening right now, thank you for my purchase!

Na
Review №100

AJ and Eric were awesome to work with. Super easy straight forward purchase. No back and forth had stipulations I needed and they were able to make that happen!

Information
80 Photos
100 Comments
4.3 Rating
  • Address:301 N Hamilton Rd, Columbus, OH 43213, United States
  • Site:https://byersvolvo.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=website_button
  • Phone:+1 614-418-6447
Categories
  • Car dealer
  • Car accessories store
  • Car finance and loan company
  • Car leasing service
  • Car manufacturer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
  • Volvo dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–6PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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