I was extremely impressed with the friendliness speed and overall service. I came in just before closing (and I felt guilty for it) but they were more than willing to help me get my new tire and install it for me. Very helpful at explaining their policies and warranties and I will definitely consider using Walmart auto center for other car needs!
They get you in and out fast great place to get your oil change.
They were very fast, and good too get me on the road
I truly love the guys the always have happy faces when service my vehicle
Fast and reliable service.
Was there over 45 min just trying to pick up 4 tires. Went to pick up area and checked in 10 min later they come out and say I need to go to tire center. Over there I told I tire tech I was picking up tires. After waiting another 15 min I go inside and ask about tires.. Their on other side of store at pick up area. They need to get their act together !
Person in charge of processing the payments too slow,, but other than that oil change and other things were done fast
Went to get my oil changed and since my engine splash shield is missing a bolt they REFUSED to put it back on. They just gave me the bag of bolts and threw it in the back on my car. Spoke to the manager and he said if there is anything missing or broken they are trained to not put it back on and to put it in the trunk. I usually go to hilliard and have never had an issue there. They replace it just like it was before. I asked for the corporate information and the manager said, you can call them but it is just going to come right back to me and I am going to say the same thing. I DO NOT RECOMMEND ANYONE TO GO TO GEORGESVILLE RD FOR ANYTHING AUTO RELATED! I will continue to drive out of my way and go to hilliard.
Fast, Reliable, Friendly & Cheap
I like going there, nice prices and friendly people in the Auto Care part.
Went there to get my oil changed but they were not doing any cars that day for some reason. But on a good note they recommend a place to get my oil done and the place they recommend was great
They changed my rear tires, but they ended up pumping all my tires up to 50 psi when they were supposed to be 35, almost caused me to lose control of my car at freeway speeds.
These people have no idea what theyre doing
Excellent. Tires changes in less than 1 hour
Very fast the day I got my tires changed!
Quick service today. Thanks
Imformable and kind service
I bought tires for my thirty-year-old car. I wanted to keep the car in its original shape. So I had to order white wall tires. The only place I could find white wall tires was Walmart. Great price. They had to be ordered came in three days. Awesome staff, they put a new battery in my car installation was free if I bought the battery from them. Battery was on sale great price on it too. Plenty of parking, handicapped-accessible
Great place very professional and nice associates
Obviously there are downfalls with Walmart Auto center like no appointments. But the staff is really nice, and seem to genuinely want to be there. They did a great job with putting my tires on for me. Also had great deals on tires during labor day!
I went Sunday morning to get 2 new tires. I thought being 8am on a Sunday it would be a quick & easy thing to do. Boy was I wrong!! If I hadnt had my boyfriend with me it wouldve been worse. After telling the guy behind the counter I want 2 new tires put on the rear & to put those tires from the rear on the front. I was busy playing a game on my tablet while my boyfriend was watching them work on our car. 4 different times he noticed them putting the new tires on the front instead of the rear. Each time he said something to the guy who checked us in but it wasnt until the lady behind the counter went out & set him straight after arguing with her!! Like WTF? Im the customer & youre not doing what Ive asked to be done! So after literally 3 hrs my boyfriend notices the tech doing something to the front tire & then calling the manager over to look at it. The manager proceeded to come & tell us the tech broke off one of the studs for the lug nut!! The manager then tells us we need to take the car somewhere else, get it fixed & then bring them the receipt to get our money back!! I will NEVER get tires or any type of work done on my car EVER from them!!
They have terrible customer service. I waited an hour and a half for an oil change then they said they cancelled it because my car smelled like pot even though they already drove it inside. They act like cigarettes are any better like do your job smh
They have 3 different times posted online, front door and by the automotive entrance. 7, 8 and 9 am. The actual opening time is 9 am. Not sure why this hasnt been corrected. Whoevers in charge of these sort of things might need retrained. Customers shouldnt have to get the runaround just to see what time they open.😡
Im not super impressed. Manager is pretty negative/not helpful. I had to go to a tire shop to have my lug nuts taken off. Isnt Walmart a tire shop? Have been waiting hours! If you come here make sure you bring your patience!
Helped me with two tire issues. New trailer tire and valve stem on a truck tire. Fast and cost effective.
If I could give zero stars I would but it will not let me but anyways this is by far the worst auto care center I have ever been to. We have been here for 2 hours for two tires and watching the workers walk around and do absolutely nothing at all... I also asked the technician to rotate my tires 4 different times for them to atill put my tires on my vehicle wrong... If you are smart do not ever come to Wal-Mart for anything...
Bought 2 tires online for pick up at around 50.00 a piece original price 70.00 (excited about that). Got the tires put on took about 1-2 hours for them to complete (seemed like forever). But the staff was very pleasant, friendly and I was provided with great customer service. Ended up spending more money there than intended because of the wait lol, besides the wait time I was pretty happy with my visit
Waited 30 minutes past opening (Auto Center) to even get in the door to find people already inside. They blamed it on a manager not being there. So not only did myself and 6 other people wait outside, but we were pushed back in line.
Shelves were poorly stocked. Out of many items and they usually are.products not properly priced are in wrong spots.clerks are very rude and argue with customers.. This store is one of the worst walmart stores I have been too.. Rome Hilliard road location is 7 times better. Plus the managers dont correct the problems
Great oil changes
It took 3 hours to put new tires on my factory wheels nothing different nothing out of this world and thats with 5 guys working on them definitely a good experience to learn from
Oil change done in 30 mins
Hey the worst place to ever go. Didnt get any assistance very rude.
So I had a budget today and bought most of the things I wanted, put back the things I couldnt afford, checked out and had money left to get the things I couldnt afford!, I was stoked!
I had my oil change done mid July, i noticed the day after my oil change i had a leak my car left a spot in my garage about 4inches in diameter (there was no leak prior to them changing my oil i always paid attention) so i called walmart auto center to see why it was leaking and if they would fix it. I was told they had put on the paper LPS which stands for leaking prior to service. I told them yhere was never a leak, i park in a garage and always checked for any fluid when i got in the car. So then they said it was probably just a spill and was dripping off. Now as of August 23 my car broke down, the starter went out and when the mechanic pulled the starter it was saturated in oil. As well as he said as soon as he grabbed the oil filter to see if it was the problem it fell off into his hand. The oil caused my starter to go out! Do not get car work done here, probably better off having a backyard mechanic doing an oil change rather than walmart smh.
I got my oil changed there several times. But, last month I went and noticed the whole crew was new. First, they seemed like they were bothered by helping customers. The boy (yes boy) at the counter didnt feel like putting in my coupon so he said he was going to have his manager do it. I asked for new wipers (which I picked out and gave them). They were not installed. And whomever did my oil change did not put the plug back on tight enough so I was leaking oil for a month without knowing. Never will I again.
Worst grocery store I’ve ever been to. Very dirty. A lot of products missing price tags. Long waits at check out lines unless you use self check out. Save yourself the time and go to Kroger’s.
Waited an hour and a half for an oil change. Got to the counter after waiting 90 minutes and I was informed that they could not preform the oil change because my drain plug was possibly stripped. When I checked in the first thing they asked for was my phone number.... yet I never received a call. So I took my car to another shop and they had zero problems with the drain plug thats in perfect condition. Horrible customer service and lazy technicians.
Very nice and personable with the training and the attention to detail. I would recommend Walmart Automotive to anybody..
They do it by the check list type of way but great service none the less
The. One. On. Georgesville. Rd. Was. Nice. An. Polite. With. Me
I had tires put on here about a year ago and have unfortunately been back there 5 times to have leaks in the tires repaired and every time they keep stating it is the tire pressure monitoring system. I have never had a problem with that system before I took it there. I will not purchase tires from there again.
First off Caleb is awesome. The staff I dealt with was amazing.No issues with me
Had a problem with tire leakage they were very helpful on solving the the problems
They got me right in and fixed my tire without fuss
Very bad experience at car care. I waited in queue for over an hour to get someone to speak. One of car tyre was punctuated. Those tyres are on warrenty as well as have road hazard subscription. Finally a tech listened and took my car key. He came back after 40 minutes to tell that they cant do due to keys plastic is loose. I cant believe why they turned me out. It seems person delt with me was a racist. They way he spoke with me is unacceptable too. I condemn Walmart for such an employee at Georgevile, Columbus branch.
Went in for an oil change they said it would be about an hr they would call when the car was ready.. walked around the store for an hour no call so went to automotive just for them to say they couldnt do the oil change because my oil was too full when walmart were the last ones to do my oil change.. oh and they didnt bother to call and let me know they couldnt do it they just let me waste my time walking around the store with a 4 month old baby !!!
After my oil change I went home and cleaned out my truck. During the time I noticed oil on my drive way, enough to think my filter wasnt tight enough. I called them to see if I could bring it back in Saturday. The gentleman had told me its possibly an over flow...he told me to hold on after he got my truck info. I was on hold for a half-hour, then I finally hung up.
WONT ANSWER THE PHONE!. When someone finally did I was put on hold and never switched back over. Then when called back I keep getting hung up on. Maybe Amazon will start doing oil changes soon.
Well, its walmart, you cant expect too much. Ive spent the past 2 days on the phone and running between multiple stores to get tires fixed. I got my van tires at 1 location with the roadhazard warranty. But because of the lies fed to my husband the night before i did not want to go back to that one. He was told they only had the most expensive tire in stock for my other car. I need 6 tires! Only 1 under warranty & this walmart swore they couldnt find my info or my vehicles info. I was just wiped out of the system per the blonde at the counter. The other store had no problem finding me. There seems to be a lot of issues between this store and the hilliard rome location as both of them enjoyed talking trash about the other and how horrible of a job the other does. But hey, at least they werent trying to over charge me by $100 like the Britton parkway location did! $53 tire (4), right under $400 before tax with roadhazard ($10/tire). You do that math!Their all a mess & unprofessional!
Ok service. Better be there early or expect to wait up to 4hrs for a tire or oil change.
Uses too many excuses not to work on just wanted oil change
Good service and good people.
Service was very slow. Due to lack of good management.
Its was a over priced store they did not have what they said they offered it was only in line also the store was in a disarray also the customer service was horrible I would never go to this location ever again
Got my tires changed here, then I got a flat and theyvreplaced the tire with myvroad hazard prorated, cool well I asked them to rotate the tires. One side got rotated the other side did not. So its been months since that guy worked there went back cause I got another flat 2 times on the same tire not sure why so they vhanged the valve stem they said yea, I said you rebalance it they said yea, I checked it not a weight on it, I took all of them off before I got there to make sure they got changed. Then they balance I take it home put it on the car again and its flat a 3rd time
Good price on an oil change
Good place, people are nice and Quick .
The service here is awesome, they rock
$30 for a standard oil change, in and out with no up sales routine.
Someone stole my battery. It had 5 yr warranty.
Apparently they dont answer their phone during business hours.
I like this Walmart. Not as ghetto as others in the city
Good price on tires
Not happy they cant change my headlight bulb
Great experience every time!!
Great customer service!
Good job...
The lady was rude an acted like she didnt want to be there.
They literally lied too us about the bolt in our oil pan being stripped just so they wouldn’t have too change our oil.
Fast and friendly service
They left me on hold for over 20 minutes. Then couldnt answer any of my questions with specific answers or even attempt to figure out answers. The person I spoke to was very rude. They also dont allow you to schedule to come in so expect a long wait.
Always a nice experience
Terrible service at the auto counter . Was told 2 1/2 hour wait as she screamed it out of her mouth . Go somewhere else .
Sucks
Good place
Good service
Prompt corteious service.No appointment needed
Pricey, but you get what you pay for.
Always good prices
Great service!
Not to bad
This service group is terrible
Good
1st come 1st service
Great place
My tires are sitting flat
Love
Professional.