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Lindsay Buick GMC
300 N Hamilton Rd, Columbus, OH 43213, United States
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Lindsay Buick GMC
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De
Review №1

I had an excellent experience from beginning to end. Miriam was very helpful and consistent with getting me in for a drive. Once I got in, I worked with Jacob. He made sure I was fully satisfied with the vehicle and that all my needs were met. This is an amazing team!!

je
Review №2

Mark my salesman and everyone I dealt with did a fine job. Love the truck.

ch
Review №3

We worked with Glenn to get our new used vehicle. He was very easy to work with. He stayed way past his normal working hours to help us get into vehicle and get all set up last evening. Appreciate all of the assistance and we made a new friend out of it. We love our Buick!

Ji
Review №4

Ben and Beau were amazing to deal with. If you can, stay away from Tony the sales manager because he is a narcissist. Tony said one thing on the phone, but when it came time to buy it was different. After I put my deposit down he also wouldn’t send me a copy of the bill of sale. Probably because he knew I would see he wasn’t honoring the deal he said on the phone. Tony is also a connoisseur of pressure sales tactics and acting like he can do no wrong. Classic narcissistic behavior.

Da
Review №5

Great dealership to work with. They found a new truck for me with all the features I wanted and we were able to agree on a good price. The service department was quick and effective in installing add-on items I wanted.

Br
Review №6

I initially spoke with Miriam who sent me a couple links of GMC Sierras on there lot. Patrick Ryan one of the sales managers spoke with me on the phone and set me up to work with Randy R. They greeted me when I walked in and although we had to haggle a little on trade in value it all worked out in the end and I upgrade to a 2021 GMC Sierra with the Elevation Package. Steve Lindsay even came out and took a nice picture and thanked me for my purchase. My 6 year old truly enjoyed ringing the Bell for purchasing a new vehicle. Bill with finance was very down to earth and informative on what he was doing as far as extended warranty and all of that. My wife and I are now a 2 car Lindsay Family household.Thanks Lindsay Automotive!!!!!

Da
Review №7

My son had just totalled his car and we needed to replace it. With the used car market the way it is now this was not an easy task, but we went to Lindsay Buick today and Glenn Kirk was the most helpful salesman I have ever had in purchasing a car. He helped my son find a very nice used car in very good shape. He also took the extra time to give my son a quick education on credit which I really appreciated as a parent. I would recommend Lindsay and Glenn to anyone!!!

Da
Review №8

I bought my Buick at this location in January 2021. I just took it in for service. Excellent experience with the service department. It is easy to pull in and out of. I was checked in promptly. They quickly completed service and check out was quick and organized. It was also more affordable than I expected. I would highly recommend!

Am
Review №9

We had the best experience with Lindsay Buick GMC working with Ben. He helped us achieve our goal of getting a third row vehicle & one that we LOVE! Not only that, but everyone was very patient with our two toddlers and made us feel at home while we waited to take our new car home!

Se
Review №10

I was going to give them a 5 star but my experience went for good to not so good. My sales person Starr was able to get me a good deal. Going over the numbers I explained I did not want a the corrosion coverage offered and I signed declining the service. Once, I sat with finance I explained again I did not want corrosion service. After getting home and looking over my contract, I recognized an unclear amount. The next day I return to the dealership requesting an explanation, however Starr did not help, she sent me to finance. Finance explained the amount was the corrosion service, I showed him the document showing I denied the service. However, I was told it was in the contract and it could not be removed. I ask for management. Management offered to give me a check for the amount. I ask were they going to give me interest also for the length of the loan. You know the answer NO. It took two weeks to receive the check. FYI the corrosion service was hidden in the in total other charges/amount paid to others. Careful read your contract and tally all the numbers before you leave. No matter how long it may take.

Ch
Review №11

Great dealership to work with. Purchasing a used car was fast and the team was great. After the purchase we did have a small problem with the vehicle but they got it in immediate and fixed it for us. Will definitely keep them in mind when purchasing our next vehicle.

Ca
Review №12

I had a wonderful experience at Lindsay Buick GMC with Jacob Ciampa and his colleagues. Jacob was kind, professional, and helpful. I had lots of questions and not only was Jacob knowledgeable in answering them but he was also incredibly patient in helping me navigate through all of the ins-and-outs of buying a new car. The overall experience was stress free and I felt good about my decision as I left with my new vehicle.

ry
Review №13

Surprised by the great services they provided. Offered me more than I could imagine.

To
Review №14

My vehicle from JD Byrider was totaled in May and I looked at several different car dealerships before settling on Lindsay. The sales guy who worked with me was phenomenal. He got me into the car that I wanted with monthly price point that was suitable for me. It wasnt until I got into finance that issues started to arise. I noticed when I got home that my paperwork did not reflect my down payment. I had to go back to the dealership to get that resolved. Now I have been calling and leaving messages for a week now for someone to call me back about verification of an extended warranty because I asked for one, but never received anything other than Gap coverage (which I asked for) and wheel and tire protection which I did not ask for. What I wanted was a warranty for repairs. What good is wheel and tire protection once the engine or transmission fails?! ****So I was finally reached by Financing today. I cant blame them for what happened because the persons voice mail I kept being transferred to was on vacation. He got me what I needed. He made sure it to explain that I was fully covered and sent me the entire contract so that I could see for myself. I do wish the communication between myself and the phone attendant was better because I felt like I was doing circles at first, but Finally talking to Bill in finance he got it taken care of and Im feeling a little more confident with Lindsay.

Lo
Review №15

I came in wanting to look at a specific car but not 100% sure whether I was ready to buy or not. Starr was absolutely amazing and really did everything she could to get me financed. I ended up leaving with the car I came to look at and the whole process was pretty easy. Starr made us so comfortable and was so easy to talk to. Car salespeople can be intimidating and pushy but Starr was neither. She never pressured me into buying and really gave me a ton of options and let me think about things. I will 100% be back for my next vehicle purchase!

Ga
Review №16

We had an awesome experience with Lindsay GMC! Glen, our sales rep did a great job. Bought a great car at a great price. Would come back to Lindsay for sure.

Da
Review №17

Ron was great to work with as was the entire group associated with the sales, negotiations, paperwork completion and detailing. We were very satisfied. Now we look forward to great follow-up care.

Sh
Review №18

Glenn Kirk was my Sales representative and did a very professional job with the purchasing of my car. He provided great service and made everything very simple and quick. I was very satisfied with my experience and would recommend anyone looking for a new or used vehicle to give Glenn at Lindsay a call.

Ch
Review №19

Wonderful service department that directly lead to a sale of a new used vehicle. Cameran Walters was my sale consultant and I highly recommend his no pressure ability to make a deal happen. I would recommend anyone come down to Lindsay Buick GMC and see the difference Lindsay makes.

An
Review №20

Lindsay Buick GMC is awesome! Personally Ive had some issues with JD Byrider and the experience with them put in a position to know exactly what NOT to deal with. When I came to Lindsay, Jacob helped me. He was fantastic! I honestly didnt come with high hopes of leaving with a vehicle but just looking around. Jacob made it possible for me! He was so supportive and patient with me. He understood exactly what I was looking for and got that for me, and so much more! Jacob made a usually painful experience, very pleasant! The same day I drove off the lot with my new truck, I had a small issue with my battery. Jacob made sure not only it got taken care of but also made sure it wouldnt take too much of my time. I am very pleased with his dedication and consideration. Even on the day I picked my vehicle up with my children, he was still patient with my children and I. Overall, Lindsay Buick GMC is awesome! And thank you so much Jacob for taking care of us!!

Sa
Review №21

I have been looking for a terrain for a few months. I found one I liked at Byers in Delaware. Byers wouldnt budge $ 300 on the price and the salesperson didnt do anything at all to help as they should do. I saw a terrain online that was $200 cheaper than buyers, and was already reduced from a $21,500.00 price. It had 4000 miles less, and 2 more options on the SUV. I called Lindsay Buick GMC and spoke to Randy. I told Randy what my budget was and the payment range. Randy said, “ Come in and I will do what I can to get you what YOU want”. That statement wasnt even said to me by Byers.I Test drove the terrain and within 2 min of talking with the manager, I made an offer and was countered with a great deal. I was able to save $500 off the asking price for the terrain at Lindsay. Which was also a $700 savings from the asking price at buyers with 4000 fewer miles, 2 more safety options, was CPO, and a better warranty (CPO warranty and GMC manufacture)I was also given what I needed on my trade to make the deal work and there was no haggling from them. Which was not the case at Byers.I was treated with respect at the dealership and everyone was more than willing to get me what I wanted. Thumbs up!

Ma
Review №22

Your service staff was very pleasant, helpful and friendly. The waiting area was comfortable and I Love having my car washed at the dealership.

Ma
Review №23

Great experience! Starr got us a great deal and was very friendly and honest

Ta
Review №24

The team here is wonderful! Randy & Cameron took excellent care of us when it came time to make the final decision. Thank you all for a great experience!

Ri
Review №25

I recently worked here for a year and some time prior to the new owners. I brought my 2011 Mitsubishi Lancer Es to get serviced engine oil and filter change, transmission fluid exchanged with the filters to be changed on the transmission as well as the transmission cooler filter to be replaced and to get my ac recharged. I had waited on it for about 7 hours as for it should not take that long oil change is .30 meaning 30 minutes, transmission is another 30 and the ac recharge as well should take 15 to 20 minutes. But I gave them the benefit of the doubt for the wait as for they clearly don’t work on Mitsubishi but accepted to do the service. The second day into after my transmission fluid service a message displayed on my dash stating slow down I looked further into it and my transmission was overheating reaching temperatures in the 230-250 range. I call them and ask them what fluid they had put in for as my model was a cvt Transmission they had put regular transmission fluid into it eating away my clutch papers as well as burning out the transmission faster not to mention it was over filled by 3 quarts which doesn’t help their case in any way. They change the fluid and put the correct fluid in but once agian was over filled and still continued to over heat because they had not actually changed the filter inside the transmission pan which is held in by a few 10mm bolts the way I know is because neither one of the gaskets were replaced or made by RTV(gasket maker), I managed to get ahold of the manager and told him what’s going on I offered to pay half but because they were under reconstruction that it wasn’t his problem and that he couldn’t help me in any way. After all was done neither one of the filters were replaced I clearly have the proof that the service I requested wasn’t fulfilled but was charged for them. I hate to say a few months later the transmission finally gave out and I lost control of the vehicle and ended up rolling the car on the roof and totaled the car out.

Ma
Review №26

Glen is a great salesman this is the second car I got from Glen. My son also purchased a car from Glen.So I would send customers to Glen because he is a great guy.

yv
Review №27

The customer service was really good. Everyone there is really nice and took time to explain the issues that we were experiencing.We purchased the vehicle under the dealership of Sandoval just over 1 year ago. In this short time period we have had over three thousand dollars in repairs. I dont think we will ever purchase another GMC vehicle, this has been such a strain on our finances..Yvette Mitchell

Ni
Review №28

Had a great experience with Glenn at Lindsay GMC. Made the experience smooth, and was very knowledgeable. Would recommend highly to any others in the market for a new vehicle.

To
Review №29

EVERYONE at Lindsay Buick GMC are fantastic! My experience was outstanding, Randy and Tony treated me awesome! I picked my truck, Lindsay did the rest, made this a great day!! Thanks Randy and Tony FOR ALL YOU GUYS DID FOR ME AND MY FAMILY!!

Ch
Review №30

I was disappointed with the cleanliness of the used car I purchased. The exterior was clean but the interior was not vacuumed. It definitely was not detailed as I told it would be.

Fe
Review №31

It was enjoy his experience for me. Erin listen to to me and got me into a very nice car that I can afford and I greatly appreciate her for that

Jo
Review №32

2019 GMC Sierra Limited. The Lindsay Buick GMC team was very knowledgeable, professional and friendly. I was given a very fair price for my trade (2012 Sierra), in fact I was pleasantly surprised. The price on the new vehicle was more than fair. The sales transaction was smooth and efficient. The dealership is under new management and it shows. It is the place to go if your In the market for a new GMC, Buick or used vehicle. Great job!!

Ky
Review №33

Mark was amazing to work with every step of the way! He did whatever he could to get me in my truck for the price I needed. He wasn’t pushy when I got cold feet and was still just as eager to help me when I returned to the lot to look at the truck again. I highly recommend Mark!!

Bo
Review №34

Starr and Patrick were great! Starr was very friendly, knowledgeable, and so kind! Patrick listened to what I needed in regards to finance and found a way to make it work. I would definitely recommend them in the future!

Br
Review №35

The buying process was pretty quick. Test drove the Buick Envision and loved it. Didnt feel that all the features of the car were explained. Did feel a little rushed to leave as it was getting close to closing when we finished the deal.

Tr
Review №36

My experience at Lindsay Buick was amazing. Test drove all the vehicles that I wanted to test drive. Glenn helped me out and was able to put me in the truck that I wanted!

Da
Review №37

My experience with Lindsay Buick GMC was the best. I didnt know what to expect going in. I will be purchasing my vehicles from here for now on😀

Li
Review №38

The service was outstanding from start to finish, they kept me informed and the work was done ahead of the promise time. I would recommend Lindsay Buick GMC to anyone who needs service done to their vehicle!

ge
Review №39

Hi, at Lindsay Buick GMC, Hamilton rd, great experience with the dealership and salesman, Mr. Glenn really nice gentleman, and did an excellent job in servicing me in my purchase of new vehicle, I give him two thumbs up,

sh
Review №40

This team is second to none. Our salesman, Jacob, was very helpful and gave us stellar service. When we arrived he had cars picked out that would fit what we needed. The cars were parked in front and waiting for us to test-drive. We purchased 2 cars on two separate occasions with Jacobs help.

Jo
Review №41

John was very helpful. He kept me the loop about what was going on. John and the technician jimmy are the best service department I people have ever worked with . I will bring all my vehicles to them from this point on . I will tell all my friends and family . Lindsay is my dealership for cars and service .

Je
Review №42

I typically don’t write reviews, but we had an exceptional experience with the body shop and were so happy with the service we received, that I had to share. We had our car towed to Lindsay GMC after a fender bender. The body shop manager, Michael was fantastic and truly went above and beyond. Working with him was probably the best customer service experience we have ever had with any company. He went out of his way to handle every detail with the insurance company and rental car company and made the entire process as easy as possible for us. He was extremely professional, provided us with regular status updates throughout the process, and was just a really great guy to work with. The work was excellent and we were pleasantly surprised to find that they had cleaned the car inside and out as well! We could not be happier with Michael and the entire body shop and won’t take our car anywhere else!

Ca
Review №43

Kelly was amazing! She was so helpful as were the rest of the associates. So grateful for my new Buick.

Va
Review №44

Great sales rep. free coffee taste horrible. Sale was able to offer rebate and distributor rebate as well. Great atmosphere, good environment at dealership.

Da
Review №45

Glen was an awesome salesman! Above and beyond satisfied.

Je
Review №46

Jacob was so kind, and funny, and most importantly genuine! He listened to what I was looking for and with that we were able to find the car for me.

Ch
Review №47

We had a wonderful experience buying our new car from Lindsay Buick GMC. The entire staff was friendly, knowledgeable and great to work with! We have bought a handful of cars and by far the experience we had was the best! Fast, friendly and easy!!! We worked with Kelly Adkins and she was so easy to work with, made us feel very comfortable and helped us decide between two of our top options. She was patient talking through the options and provided wonderful service. We highly recommend Lindsay Buick GMC and Kelly Adkins for your next purchase!!

AJ
Review №48

Jacob from Lindsay Buick was absolutely the best person Ive ever bought a car from hands down. I walked in 100% sure that I was wasting my time responding to Ad I had saw on the internet, but thanks to Jacob and his diligence and actual care to put in a car today I was able to drive off the lot in a car I never thought I would be driving for another 5-10 years.

Cr
Review №49

Awesome service online before I came in. Once I got there, everyone was so helpful. Jacob and Debbie were amazing

Ch
Review №50

Bummed we couldnt get a deal done really liked both Terrains. Kelly was great to deal with. The car buying experience is a frustrating one unfortunately

Ba
Review №51

Lindsay Buick GMC great car dealership. Have work with GlenKirk on buying many cars greatCar consultant. Getting My 2nd buick Encore

Ke
Review №52

This is a tough review to write. I am giving three stars because I am over the moon for a few Lindsay colleagues but unfortunately have had a terrible experience with some.Here is my advice, from someone who has spent a week in hours at a time at Lindsay this August- If you buy a car off the lot- first and foremost INSISIST on Mark Rosen as your salesman. He is knowledgeable, caring, thorough, and kind. He is the perfect salesman and gentleman. The best salesman I have ever had. The assistant sales manager, Kevin Hofacker, also contributed to good experience.Avoid the sales managers, particularly Patrick and Tony. In addition to being entirely unhelpful they are also largely intolerable.The service department is worth their weight in gold, particularly Bill Spaulding and the service manager Wayne Wardlow- BEST of the best!Lastly- do yourself the best favor ever and BUY THE WARRANTY.(Not that the sales managers will help you no matter how much your car requires attention within the first 20 days of buying it)...but at least you can have Bill and his team fix it correctly and it will be covered.Good Luck!

ga
Review №53

My only issue was that I had to return for a GMC Terrain manual and a 2nd key fob which must be programed. The rest of the sale went smooth. The sales person did a great job!

Je
Review №54

The process of buying a car can be scary. The folks at Lindsay cared about me, my trade-in, and finding me the best interest rate. The entire process was calm and went pretty quickly once I chose what car I wanted to buy. I will be returning in the future!

Co
Review №55

I had an amazing experience at Lindsay Buick GMC. Starr Moore took excellent care of me today and I love my 2021 Buick Encore GX. I recommend this dealership for any of your automotive needs.

Dr
Review №56

My sales rep was Kelly. She was professional, friendly and quick. Excellent service.

Ki
Review №57

I was totally pleased with the service and highly recommend Erin Thompson she was excellent!

Sa
Review №58

The experience was very positive.Kelly was a wonderful, helpful salesperson.I will recommend Lindsey Buick to anyone that is looking for a new car

Te
Review №59

It was a pleasure doing business with Lindsay Buick GMC. From the moment my husband and I spoke with Karoline Ross, she made sure we were well taken care of. She introduced us to Colton Sutherland, our sales agent, and he was great! He assisted us in turning in our current lease as well as leasing another new car. They had a vast inventory to choose from and we were able to find the right vehicle for our needs. We were also able to take advantage of their great year-end deals like employee pricing discounts, nothing due at signing and even their Costco Member benefit. Orlando Alston, the Finance Manager, also was wonderful and very efficient. He was very pleasant, knowledgeable and made sure the financing aspect was smooth and seamless! I would definitely recommend this dealership and team if you are in the market for a new vehicle!

Mi
Review №60

Very helpful and knowledgeable. Cameron was very knowledgeable about the features of the car that we were interested in and was very friendly during the entire day. Never made us feel like we were rushed or gave up on us after repeated deal refusals. He made it work for us to drive out with the vehicle we wanted with a payment that we were comfortable with. :)

Ti
Review №61

Jack was an awesome salesman! Got me exactly what I came for so happy with my purchase.

El
Review №62

The car rep I had today was Jacob and he was beyond helpful. He listened to our needs and got us in the right vehicle. We will definitely be back!

Ty
Review №63

Bought a used vehicle after having it less then 1 week was told I needed a rack and pinion, took it back to the dealership they said no it’s fine, get it checked by another dealership once again told rack and pinion, called Lindsay Buick to see if they could help me and they told me it was my problem that they arnt gonna help me.

Sh
Review №64

Great Service and Great Recommendations on the next service steps for my car.

Sa
Review №65

It was a great experience. The service employees were welcoming and friendly. The waiting area was nice and clean.

an
Review №66

Traded in my old truck for a new one and everything was done in two and half hours which was my quickest experience yet, customer service was good, might have my mom in there in the near future for a Yukon

Le
Review №67

Do not buy a car from here. I used to work here. I wanted to do a review for a while but was nervous I would get fired. I got fired anyways so it doesn’t matter anymore. Do NOT buy used cars from here. Technicians will recommend parts on a used car that need to be replaced before it is sold and will be told to ignore it. We will be told to ignore it even if it is a major problem with the car. For example, a used car was inspected and found to need timing chains due to driveability concerns. The repairs were declined by sales and sold as-is. The customer purchased the car and within a week could not drive the vehicle due to stalling out, because the vehicle needed timing chains. Sales declined to cover the repair, and the customer was forced to pay for the timing chain replacement.They sell cars with oil leaks, technicians are told to spray it down and clean it off if it’s not a major oil leak.They are not trustworthy. They’re money is above their morals. They treat their employees with no respect and treat their customers as money bags.Auto manager was the only one that had his employees backs over everything#betterwhenitwassandoval

Mi
Review №68

Excellent visit. No pressure, and was treated with fantastic service by Jack and the Lindsay crew! Thanks guys!!

Ch
Review №69

We started early looking for a car. Test drive four cars. Good sales service fast approval. Waited a while get the actual car they got behind on a Saturday morning. Other than that good experience. Ask for Jacob.

Jo
Review №70

I had a unique situation getting out of 2021 SUV. This was 1st time in all my years of buying cars where I had buyers remorse. It took me 6 weeks to make up my mind of shopping around or keeping the baby bronco.It was very different experience than going to a pure volume dealer. They didnt make it feel like volume was the main objective, they made it feel more like a consulatative customer experience. (That it is pretty important)Beau the financing manager worked with me for a few weeks on options that fit the budget on several cars. It took a couple phone calls. Other dealerships didnt spend as much time.Jacob made the phone call on the last day of the month and presented some really good price quotes. Ultimately the cold call/warm call got me on interested. Not email or text.Tonys experience in the car business makes him good at his job. Tony is a fair & honest hard working sales manager. He kept his word on my trade, didnt pressure me, didnt waste my time, he worked with me, and I went home with a truck.Once I pulled the trigger, the time to process the deal was relatively quick.Jacob took some extra time to show me how he functions in the vehicle worked. Overall Im happy.In the end Tony, Beau, & Jacob got the deal done! I would definitely recommend Lindsay Buick GMC.

Jo
Review №71

My experience went very well in fact went way better than it did with your competitor my car was actually fixed properly the 1st time. Because of my schedule I was able to leave the car after hours. Everything I did was pretty much over the phone except for the pickup in the gentleman that I dealt with was very professional get me in formed about everything I was going on with the car.

Br
Review №72

They called me to pull ahead my lease. I was able to get into a Denali. Pretty seemless and easy process.

Ta
Review №73

My sales person Cameron was great! He showed me all the features on my Buick Envision. He was happy that I was so excited about my purchase. Two thumbs up to this dealership and staff!

Tr
Review №74

I cant appreciate this dealership enough for helping me out and trying to find something for me. Shoutout to my mans Jacob grinding with the banks to get me a vehicle. I literally gave up on looking for a vehicle because I been denied by so many places and Jacob never stopped. Can’t thank this dealership and jacob enough I recommend lindsaybuickgmc to anyone

Ka
Review №75

My Experience was UNBELIEVABLY AMAZING! I WALKED OUT KNOWING MY WORTH! Crazy as it sounds right? But Jack from the Door was ready to put me in a Car that fit me! Tonys ENCOURAGEMENT and EXTRA financial Education was far above and beyond his call of Duty!

Ge
Review №76

Welcome to Lindsay Buick GMC, where your comfort comes at the employees cost! At Lindsay, we make money our absolute priority and wont think twice when it comes to forgetting hours an employee has earned or accidentally screwing up their paychecks every single week. Our sales staff are held at gunpoint and are forced to use fake corporate lingo to make you feel more at home (and confused about the price youre about to pay because they keep beating around the bush like an enraged orangutan). Customer satisfaction is 100% guaranteed, but go easy on those coffee cups in the waiting lounge or else Mr. Lindsay will have an aneurism over the $0.04 cents hes gonna lose when you use one.Communication is key! Unlike the keys youre going to get for your brand new 2020 Buick Encore GX (that also nuked your credit score because we ran your credit without asking), we make communication for employees as crystal clear as the employee only mens urinal back at service. Our employees are very thorough when they communicate back to us and it caused a few hiccups in our profits. So we have to go back on our promises or change our minds on very important things that the employee should know about immediately before they happen. We rejoice when we have to revoke an 18 hour job from a technician because we made an important change in our system/pay plan without telling them, or when we make promises on paid vacation and revoke them as our employees are getting back from a week long vacation to no paycheck. Business for the Lindsays is booming!The Lindsay brand is a family and we want to include you into that family (for a price). We are a Christian company, and when we say Christian we mean the ones that go to church on Sunday and then run through the motions for the remainder of the week just to confess the same sins Saturday night. Rinse and repeat. When it came to the Sandoval takeover we decided it best to bring unity between the former Sandoval employees and ours. Our first steps of integration include but are not limited to:-Firing 90% of the former sales staff-Make work a living hell for technicians working on your cars in service as well as the managers giving them no choice but to quit, or inevitably screw something minor up just to get fired-Purge the building of almost all undesirablesAfter our integration strategy the Lindsay family became stronger and even wealthier! Oh and by the way, we mean literally the Lindsay family. Like only them.. and maybe some managers too. Also when we said undesirables. We only got rid of the ones who work for us!

Da
Review №77

Had a my door dinged in a parking lot. Lindsay GMC body shop did an amazing job fixing. To my surprise they cleaned the entire vehicle outside & the inside as well. Unexpected but very much appreciated.Great service from drop off to pick up.

Ke
Review №78

Everyone was very friendly, helpful and knowledgeable. Will definitely return for my next vehicle purchase.

De
Review №79

The sales group is fantastic!!!They show ALL festures and will help find festures you want!!!I bought a Buick Encore GX. I wasnt sure if what need and enjoy and afford. One test drive proved this car handles great., great safety features, also right size for SUV and BEST AFFORDABLE PRICE!!! Go test drive one you will find Dream car. And great style people look now at the car at stop signs

Rh
Review №80

My daughter was having problems with her Chevrolet Equinox and Cory Jacobs delivered excellent customer service. He always explained everything in detail and made sure we both understood exactly what the issues were. I have bought several car from here and everyone is always so friendly. Shout out to Cory Jacobs and the entire Lindsay staff!

Ce
Review №81

Service was great but having had the vehicle for less than a month sales manager definitely could have been more communicative! I discovered one of the tires had dry rot. I only asked if I could get the dealer discount on new tires. The sales manager didnt even have the decency to call me. This after purchasing a $60k vehicle. Wont get my business again!

Ty
Review №82

It took 2 weeks and it get didn’t even have a loaner. Very disappointed for how much I spend

An
Review №83

I requested a price and they refused and said have fun shopping. You should be able to get a quote especially if you are entitled to GM pricing. Horrible customer service.

El
Review №84

Do not buy a car from here. They are the most disrespectful and arrogant people I have ever met. I’ve had the “pleasure” of meeting Steve Linsay, the owner. And I have to say he is one of the most arrogant and ignorant people I have ever met, and the GM is not far from that either. If you actually look at the reviews look at the lowest ones and you’ll see exactly what i’m talking about. #BetterwhenitwasSandoval

Ja
Review №85

Very very good service, after returning 2020 GMC truck to me running perfectly

La
Review №86

With the change in ownership of the dealership I believed that the level of service would improve.Unfortunately that improvement was only marginal. i took my truck in to have the oil changed and the tires rotated which was completed as requested. The technician apparently cant read the label on the door frame to set the tire pressures at the correct amount. Front tires had 39lbs in them when it should have been 32lbs. He also did not replace the sticker on the windshield to indicate the next due date/mileage for the oil change.

Te
Review №87

My initial greeting was a little shaky especially for a first time customer but I think they realized that and really stepped their game up. Very professional and friendly and things were completed relatively quickly.

Al
Review №88

I got my dream car at Lindsay Buick GMC! I could not be happier with my new car and the service that came along with it. I made an appointment ahead of time with Kelly Adkins, who was terrific; so friendly, helpful, and she made the process so easy. The inventory online got me there, and the outstanding service closed the deal. Thank you again, Kelly!!

Bo
Review №89

Very shady! The sticker price on the car said one thing my paperwork had a higher price and they changed my preapproval interest rate to a higher one with longer terms. The finance manager comes over and ask if I could put money down mind you I’m trading in a garaged low mileage 2020 Chevy Trax. I got out of there, then I get an email stating congratulations the price have been reduced! Kicker..to the original sticker price on the car!

Fr
Review №90

Professional and compassionate about my service needs

Le
Review №91

Definitely happy with the deal I received for my vehicle but felt like there was too much run around to get there. I don’t appreciate the 4 hard inquiries to get me the best deal.

Ka
Review №92

It was great,People was very nice..Leticia Silva,she was great,nice,respectful and supportive. She didnt push us into buying anything shes great sales lady. Leticia took her time with us and helped me and my daughter. Thank You!

Le
Review №93

Great customer service...I would recommend Randy... And Lindsay to anyone looking for a good deal!

An
Review №94

Nice to work with a professional staff. Thanks Glenn.

An
Review №95

I like it. Pleasant and good people there.

Em
Review №96

My experience at Lindsay Buick GMC was spectacular. The whole process was very smooth and they genuinely care about your needs & budget. Jack was awesome!

Ad
Review №97

Upfront and easy purchasing experience. No haggling, good fair price for my trade and worked through the process smoothly. Orlando in Financing was great and not high pressure like other finance managers. Kept everything simple and smooth. Came in and drove away same day with Brand new 2021 GMC Sierra. I will refer friends and family.

De
Review №98

I was very displeased with my recent experience. Prior to the dealership becoming Lindsey, I have always had a great experience. I had purchased my truck from there and have always been greeted and have been treated well. This last experience was the worst. I had scheduled an oil change for Christmas Eve and had done so 2 weeks prior. I even received a confirmation email on the 23rd to remind me about my appointment. On Christmas Eve I say waiting around until finally around 1 I decided to call and see the status. I got no answer so I went up to the dealership to find out that they were closed so to say the least, I was very upset. I was without a car for two days and around the holidays at that. So Saturday I had to call to check the status and didn’t even receive my car until around 1. When I told the sales guy about the issue he was not apologetic or really seemed to care and said “Well I don’t know why they let you schedule online. We were closed”. Not a sorry, next oil change on us, let me give you a discount, let me transfer you to the manager on duty; nothing and I have been bringing my car to this same exact dealership for over 5 years. Because of this experience I will more then likely not be back. I didn’t even receive a free car wash like customers normally do after getting serviced. To say I was very upset is putting it nicely. Again when it was Sandoval I had nothing but good experiences and considering this is now Lindsey I expected more. I honestly do not even want to give 1 star

Eb
Review №99

Cameron is the best hands down!!! He took great care of us. I wasn’t harassed at all and he went above and beyond to get negotiate on my behalf. He even put icing on the cake and got the truck shined up and set up the many features. I highly recommend Cameron

Al
Review №100

Made a deal on a used vehicle with a trade in. Turned in 2 key FOBs and only received one for the new vehicle. They will nickel and dime you. Not trustworthy sales. Very disappointing.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:300 N Hamilton Rd, Columbus, OH 43213, United States
  • Site:http://lindsaybuickgmctruck.com/
  • Phone:+1 614-864-9200
Categories
  • GMC dealer
  • Buick dealer
  • Used car dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:Closed
  • Sunday:9AM–8PM
Offerings
  • Oil change:Yes
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