I ordered my boat in June and just picked up my new 252S last week just in time for Labor Day. These guys jumped through hoops to prep the boat and have it looking fantastic for delivery. The process was great from my in person inquiry to delivery, Doug and Jerry are great to work with!
What a great business to deal with… Doug in sales was a straight shooter and helped me track down a boat that I would have never found on my own. Finance was a breeze, and the owner/team completed everything I would need in advance. 1.5 hour run through and pick from out of state could not have been more thorough or seamless. New Yamaha AR250 delivered on every aspect of its design and performance.
I will never take my business to sizzle marine ever again. I called them and told them I have a brand new 2021 mercury 9.9 right out of the box that has carburetor issues and they told me bring it in we can fix it. I drive a half hour to take them my motor and when I get there they tell me we cant help you. They said they have no test tank to test my outboard so they refused to work on it.
Came all the way from NJ to buy my jet ski! They made the process smooth it was an in and out thing! Didn’t last 1hr at this place!!Great service!Mike was super knowledgeable, professional and very nice!Also Jerry had everything ready for us!Great job guys!! Thanks
Everyone was very helpful! We are first time boaters and they explained everything. Jerry was great with our paperwork and Doug was an ax Ellen’s salesman. Thank you so much.
My wife and I went to Sizzle Marine to look at pontoon boats and ended up buying one. No high pressure sales from Doug just good product information and pricing. When we picked up the boat Fred gave a great overview of the boat and operating instructions. This was a very good customer experience and we would highly recommend Sizzle Marine for your boating needs.
Buying our first pontoon boat was very easy. Everyone at Sizzle Marine was extremely nice and helpful. I would recommend anyone to come to Sizzle Marine to buy a boat!
Great service and sale!! Very profesional!Mike and Jerry did an awesome job getting my things ready for a smooth and prompt pick up!!Loving my new jet ski! Thanks guys! Keep up the great work!
Sizzle supposedly winterized our boat in October 2020. When we got it out of storage the lower unit was ruined because they didnt get the water out of the gear case. DO NOT TAKE YOUR BOAT TO SIZZLE!!!
Great service and sales. They really take the time to answer all questions. Went over all aspects of the boat. Every person there made it a point to go out of there way to help. You can tell they have a good team. Most of all salesman was not pushy to make a sale which makes a more relaxing decision when buying. Can’t wait to get boat on water.
Great experience from day 1! Doug our salesman was wonderful. He did a great job explaining the options and why we would need them. I will keep giving yoy my business!!!
Excellent and friendly service from the team at Sizzle. I drove from Pittsburgh to make this purchase and these guys were very accommodating. Made the entire trip and purchase a breeze. Highly recommend this shop for your boating needs.
Nice people good service love new boat would get married to it if l could
Came in to pick up some decals I ordered. Manager was telling customer that whoever did their winterization left plugs out and some were missing. Customer tells them that they are the ones who did that service. Manager starts raising his voice and yelling at the customer who was polite the whole time. Manager tells customer that they are going to charge him double and then throw him out. Not only did this so called manager lose that customer but they lost me as well. Any good manager should know that they should not treat customers that way then say they are going to double their bill. Especially when it was their fault. That’s horrible
We had a great experience at Sizzle, we had been shopping around quite a bit and almost purchased a boat from another dealer when I came accrossed them on line. Ultimately they got us a much better deal, a bigger boat with a bigger motor with more warranty for a significantly lower payment and a much lower interest rate. On top of all that we get a 15% discount on anything we buy in their store for a long as we own the boat.
Visited Sizzle as we are purchasing a new Yamaha Jet Boat. We would have purchased from Sizzle but they didn’t have the boat in stock. I’m glad I didn’t give them my business.Went in to get a few measurements and was completely put off by the salesman. I was the only customer at the time. I politely asked if they could fold down the tower so I could take a measurement. The sales guy said it was too much work and he didn’t want to mess with it. I get it, I’m not purchasing a boat from them (but would have brought them my business on maintenance) but how hard is it to pull two pins to drop a tower? LAZY!I called back and spoke to the owner about his salesperson and he ended up yelling, cussing, and hanging up the phone on me. He said he didn’t want me scratching up his boat even though I asked a salesperson to do it. Apparently he is also delusional. I was pretty appalled until I started reading all the negative reviews on Yelp and here.I can’t believe this dealership is still in business and I’ll be taking my business elsewhere. He should do himself a favor and just shut down. Stay clear of this place! Take your money and business elsewhere!EDIT: My point exactly. I was “wasting” the owners time by asking questions and being the only customer in the store. Why don’t you go fly a kite instead.
Great full service marina with Merrcury certified mechanics. Boat storage rates are really good, too.
Searched for a few years and contacted sizzle multiple times with questions that they always answered to their best. Finally found the boat for me! They don’t give much in the way of discounts but they do price their merchandise fairly based on regional rates. Bob and the boys from finance to service did a great job. They made it an easy and smooth process with zero pressure. Definitely recommend!
Drove 4 hours one way to buy this boat with 9 grand down to get home to find some damage took pictures less then 24 hours of the damage forwarded the pictures to the dealer and then I get an e mail of them asking for better pictures of the damage the many pictures I sent “clearly Showed the damage “” I called tHe dearler directly and the service guy “Paul” and the finance man took the call after Paul was very rude then the finance man completely unloaded on me was so disrespectful to me after I just spent 40 plus thousand dollars there if I’m being treated like this maybe this place needed a true review of how they treat you after the get your money STAY AWAY FROM THIS DEALER!!!!!!Never been so disrespected in my 43 years of lifeI’m response to your responseYou showed us the boat in a garage sirWith allDue respect it wasn’t even 24 hrs later soon as I noticed it I properly notified youR dealership in a timely manner with very clear picturesAnd I have been in contact with tracker boats directly after how you treated me on the phone I can’t believe your still in business treating people the way you did to me on in the phoneI will handle this don’t worry you will never ever see my face again someone that treats a customer the way you just did your not worth itYou will never get another cent from me or my family or friends I can assure you thatYou as a dealer very sad karma is real
Sizzle Marine staff have always been friendly and knowleable about their products. This is the third boat I have purchased from them, one used and two new and each experience has been enjoyable.
This place will only allow you to buy a boat if you finance the purchase (probably with a related company of theirs). No cash offers. Maximum downpayment of 20%. The sales member I spoke with got quite argumentative when asked why that was the case. “Fraud” was the original excuse before defaulting to “I’m the seller, so we’ll sell it they way I want.” In the end it’s their choice, just comes across as unprofessional and a bit sleazy. FYI for all potential buyers.
Very friendly staff got exactly what i came to get! First time purchasing Jetski and was a very comfortable experience I would definitely recommend anyone to purchase their next boat or jetski from Sizzle Marine
Sizzle Marine is a wonderful boat store. I bought my ski boat there in 2003. Since then, Ive had no problems at all with the boat. The service is great. They clean, shrink wrap and store my boat every winter. They also have all the equipment you might need, such as water skis, tubes and life jackets. If you want a specialty item, such as a life jacket for your dog, they will be happy to special order it. If you buy your boat from them, you will get a 15% discount off the equipment you buy. For a reasonable fee, they will take your boat from their facility to any local lake, launch it for you, and tie it to your mooring space. And theyll also bring your boat back to their facility at the end of the boating season. The employees there are super friendly and are always eager to help you meet your boating needs. P. S. They did not pay me to make this comment. I did it simply because they are an awesome group of people!
4/5 because I never give 5 stars!! Excellent knowledge and service. Quick to respond and offer advice. Highly recommend Sizzle Marine!
My wife and I were pleasantly surprised when we arrived at Sizzle to find a pristine 2004 Four Winns at a great price. Doug was a pleasure to deal with as well as the owner (cant remember his name). They got us in and out quickly. Would definitely buy from them again!!!
My family and I are new boat owners this year. My husband is doing some work on the boat and we stopped at Sizzle Marine for some advice and maybe grab more life jackets and tubes. While talking with the two guys that were there the older gentleman informed us they wouldnt even look at our boat because it is a 1983. Actually they only work on boats that are up to five years older. The professionalism of the older gentleman was nasty. He didnt care to talk about the boat or even give advice to us. This guy was an older gentleman (50s maybe) and we all know he has worked on boats for many many years, but wouldnt help us out. We asked when we could bring the boat in and he said they wouldnt even look at it. What??????? So unprofessional of a marine shop and boat repair to turn down business. We decided against purchasing anything from this shop and I would advise people to think twice before using this shop for repairs or purchasing boat supplies.
Mike at Sizzle Marine was great. It took some time from when I initially came in to look at the boat until I finally convinced the wife and settled on financing, but Mike wasnt pushy like the typical salesman which was a relief. When I came in to purchase my Yamaha AR240 they changed the terms of the loan for me quickly and without any issues. The communication and professionalism exhibited by the whole staff is what distinguishes Sizzle Marine from other places. I look forward to having my boat serviced by them!
Great customer service and very informative and helpful.
I have known the Rutherfords for over 30 years! Purchased two boats from them. They have been great to work with. I just had my boat tuned up and some repair done. The boat runs like when I purchased it. I’m not sure about the bad reviews. My daughter purchased her personal watercraft from Sizzle. We have not experienced anything but great service from great people. I would highly recommend Sizzle for a new purchase or a tune up or repair.John
I would say this was the best experience I have ever had buying any kind of boat or other vehicle. Mike was great to work with. It was a nice change not having a pushy salesperson!The entire staff was great as I wanted items changed out on my new boat to fit my needs and they met every request and treated me professionally. I will proudly tell all my friends.Thanks againJeff
Very helpful staff and had everything i needed!
Sizzle marine made buying our boat the easiest process ever. I figured it would be like buying another vehicle setting in the dealership for two days, dealing with unprepared people! Well I assure you this is not the case, I called them up and told them what boat we wanted and they said ok well have everything ready for You when you get here and they did! From start to finish from when I showed up was maybe 1 hour - hour and a half but that’s doing all the paperwork, they give you a step by step instructions on the boat, all the safety gear knowledge etc! Not to mention when everyone else was out of boats these guys could make it happen! Well never go anywhere else for our boat needs! Thanks sizzle marine
Just picked up a 212XD. Great boat and amazing service like always. Doug and everyone at sizzle will take great care of you.
I drove from Indiana to pick up a 1542 jon boat. Everyone was great and the paperwork was ready to go. I was in and out in 30 minutes. I wish I lived closer
Cant get my boat for the weekend. Sunday at 12:18 their hours state theyre open 12 to 3 and I want to boat tomorrow for Memorial Day. There is nothing stating theyre not open today and theres nothing when you call stating they have holiday hours I guess they just make it up as they go. Update. After this review they kicked me out said they didnt want me there. Good redience.
Me and my wife got our first boat on the 8th of August 2020. We got a 2021 AR190, we had a blast this weekend and hope to have plenty more in the future. Bob was our salesman and made the process pretty quick and easy. All the staff were very professional.
I was interested in a used 2017 Yamaha AR190 for sale and used the text option on the sizzle website, which put me in contact with Bob Luft. I stated I was interested and wanted more information. He asked me to stop by and I explained I live in California and was interested in either having the boat shipped or I could come get it if everything worked out. I asked for pictures of the boat since the link I saw on the website only had stock photos. I told Bob this and instead of giving me the exact link he stated I am looking at them on our website. He was extremely rude and unwilling to help me out. I askes multiple times if they had any boat history reports or more information considering how far the drive is and all he continued to say was Let me know if you want to proceed, which I obviously did asking such information about the boat. Eventually I told him I would contact someone else who was willing to assistance me with more information.
Three sales people on the floor none said Hi to my me. White blond shows up and everyone is happy to help!!Update:In reply to Owner:Your White Fragility is showing!The correct answer would be something along the lines of “We are terribly you had a bad experience, please stop by so we can find out what we can do better. All customer are important us sorry you were not addressed during your visit”
Decided it was time to buy a pontoon. After checking all options I ended up at Sizzle Marine. It was a very pleasant experience. I came in on July 2nd and wanted to have a boat on the water for the holiday weekend and they made it happen.
Great working with Sizzle Marine. No problems, boat was perfect when I picked it up. Jerry was great to work with and answered all my questions. I hope I can deal with them only, from now on. Thanks Sizzle Marine.
Sizzle Marine exceeded my expectations . My new Sun Tracker pontoon boat couldn’t be better. I was in and out of the dealership making the deal so comfortable. They made sure I understood the boat operating instructions before I left the dealershipAAA+++ to Bruce and all the entire staff at Sizzle. Job well done
We used Sizzle to pull out, transport and store our pontoon boat from Hoover. This being our first year with a boat, we had many questions and concerns. Sizzle was always very nice and helpful. After looking around for boat storage, we felt Sizzle had a very fair price. We had a very pleasant experience with Paul and Jerry, we recommend them for any boating needs.
Purchased our second boat from Sizzle. Bought first one 4 years ago. Have been very satisfied with sales and service throughout that time.
Sales and finance staff were great. All teams were very knowledgeable and helpful. Glad I bought my boat from here vs other stores. Small town feel with big city selections. Would definitely reccomend to my friends and family or anyone looking for a boat!
Love our boat!
Service department no help at all would not even look my motor never again
Easy going associates, easy to deal with, no BS on pricing. We picked up our boat during the Covid-19 pandemic and they accommodated us as best as possible given the circumstances. The pick up went as well as could be expected. Looking forward to continued years of service with Sizzle.
Purchased my boat and always have had it serviced here. Paul and his team always does a great job winterizing my boat and getting it ready for the summer. Thanks guys!
Sales team is awesome, easy transaction and willing to work out a deal for you!
Mike was great. He made the best out of our situation, was and friendly, and made sure everything was handled. Boat was in great shape when it arrived.
Very happy with the service and professionalism of the staff and sales personnel. That is why we choose to go back and purchase another PWC from Sizzle.
Great to deal with bought a new Nitro z18 everything went smoothly and they I was able to take it home same day
Have bought 2 boats from them now, they always know what you want and are very friendly and personable. They make the boat buying process painless
Bought our first boat from them at this years boat show. Visited the dealership and everyone we have spoke with has been super nice. Looking forward to many years of working with them.
We have purchased two boats, both great products. Entire process easy, all staff are very helpful. Maintenance /prep/service group most knowledgeable. Like seeing the head guy doing grunt work in the yard, makes the overall experience more down to earth, a blue collar feeling. Fell as if we fit in more due to that.
Sizzle Marine is the best. Very helpful and honest people. We love our experience at Sizzle Marine!
Had a great experience purchasing a boat on 4/27/19. The salesman, Bob, which I believe was his name was very friendly and the finance process went very smooth. Would definitely recommend Sizzle Marine if youre in the market for a boat.
Got my boat winterized here. Called back in summer for startup . They decline to work on it since it was old boat (1998)Called back again and they were fine to have it bring it back ( slow time ) I guess . When I pickup, tail light was missing which I disregard. When I got home the fuel gauge was broken and missing . Good people but just not happy with there service . And extremely unhappy with broken fuel gauge .
Tried to buy parts for my boat they would not even sell them to me the guy working the parts department and answering the phones insulted me and refused to sell me parts and things I was trying to orderP.s.- this guy told me you can’t polish stainless steel and I sure polished my unit put back together and pumping properly never have I met such an unprofessional group of people!So if they are telling you you’re water pump housing is shot some one needs to sue them !
I’ve been taking my boat to Sizzle for 10 years now. I always get great service and have been happy with their work. I think they are good people and can’t imagine going anywhere elseThanks Sizzle for keeping our family boat in great shape!s m
Awesome place to purchase your boat! Friendly and knowledgeable staff with great prices.
Everyone was wonderful to work with. They explained everything very thoroughly. I am very happy that I chose to make my purchase at Sizzle Marine.
Very professional, organized and everything was as advertised!
Was ok. I think staff couldve been a little friendlier.
What a great place to buy a Jet Ski. My salesman (Mike) was very helpful and informative. He laid out many models and options and I never felt pressured to buy (I did buy). I would definitely purchase here again.
Very friendly and fast service. The guys working at Sizzle always make you feel at home and are always courteous. Very glad I purchased my boat and have it serviced at Sizzle Marine.
Jerry and Mike are great! If youre in the market for a new boat this is the marina you want to buy it at.
Called when they opened today, and they said they could service our seadoo..drove 45 minutes to be told from a Very rude, unprofessional service guy that they no longer work on seadoos. I asked who answers the phones...he got loud and very rude..said whay you want me do have him fired. We were in the market to purchase another jetski...you just lost our business!!
Sizzle Marine Columbus, Ohio has a great selection of new and used watercraft from performance to fishing boats. They have very experienced sales team and service department. I want to thank the team and the management for a great experience. I would recommend Sizzle Marine for any of your watercraft needs. It is that time of the year, you should visit Sizzle Marine and experience what your missing out on this summer. I am off to Lake Erie this weekend to enjoy!
Jerry Rutherford, what can I say...I dont know what your niche is, but it isnt boat sales. Rude from the very beginning. We drove 2.5 hours to purchase our new SX195 from Sizzle. Within minutes of looking the boat over, we found minor scratches on the bow. We agreed to pay full price for the boat if they would correct the scratches. The owner, Jerry, looked at the scratches and said they were hardly noticeable. I offered to walk out to the boat and show him the scratches I was referring to and then he interrupted me and said theres no scratches. He asked what we wanted him to do and I politely asked him to have someone buff the scratches out. He replied how about this, lets just not do it, as he pulled the financing paperwork away. He started whining like a child saying how good of an interest rate he had gotten us (the financing was offered through Yamaha, he had nothing to do with the rate). He then proceeded to go out into the showroom in front of his employees (and whatever customers were in there shopping) and screamed were not doing it Doug, they want the boat for free! We never offered a penny less than the price that was asked. We just wanted our brand new $40k boat to not have scratches. Weird, I know. We canceled the insurance wed put on the boat and drove home. Needless to say, we have locked in a deal on another SX195 at a different dealer and have had a terrific experience thus far (at the same exact interest rate). The Yamaha Dealer Development Team was appalled by my experience. Doug, our salesman, remained professional throughout the experience.
Very nice group, bought two Yamaha wave runners quick and easy financing. Very friendly
Friendly knowledgeable sales staff and quality/fast service.
They were friendly and helpful. I liked that they were conscientious about saving me money and pointed out the products that met my requirements but were the least expensive instead of trying to sell me something higher priced with higher specs than I needed. They are on my preferred list now for the next time I need something they specialize in.
We just purchased a new boat through Sizzle. They were wonderful throughout the entire process. I would definitely recommend!
Very easy to work with. Definitely recommend for your next boat purchase.
Picked up our new boat today. Thank you Mike for being a nice and helpful salesman. I highly recommend Sizzle Marine when shopping for a boat. Super friendly staff...
Very quick and easy process to purchase our new boat. I would do business again with Sizzle Marine.
Salesman Bob and Financial Guru Jerry were amazing. We purchased a tracker and absolutely love it. The entire experience was very pleasant. We will definitely be back and will refer everyone to Sizzle Marine.
Everyone at Sizzle Marine were very friendly and knew a lot about their products. Very happy with their service.They helped me out a lot with financing. Went above and beyond. They even stayed an extra 2 hours to make sure the boat was ready for me. I highly recommend them.We had a great experience. Mike helped a lot and our purchase was quick and easy.
Wow! I have never been treated like this at a business in my entire life. Im kicking myself for not reading reviews on this place before I drove there as Ive grown accustomed to. I dealt with someone who was threatening, not truthful, and more importantly--seriously disturbed. All I can say is read all the other one star reviews. I can concur with what these people are saying. I feel much better knowing that my experience was not an isolated incident. Also, read the defensive bizarre unprofessional responses you get from the owner. Those alone are enough to prove to you to stay clear. I dont care what organizations have bestowed an honor on this place; whatever criteria they use, they clearly ignore the reviews Ive been reading. And, since this behavior seems to be a recurring pattern for some time, no one else working there spoke up, and the guy hasnt been fired, Im guessing the person I dealt with is actually the owner. Perhaps the legitimate people that gave a higher rating managed to stay clear of the person I met. I actually know what boat I want, but I am going elsewhere. I DO NOT recommend stepping one foot in this place. Creepy!
By far the worst customer service experience Ive ever had as a consumer. I bought a new boat from a different dealer because it was $5,000 cheaper than what Sizzle Marine quoted me. I even called back to see if they could price match and they offered $750 and two years of engine service. The first time I ran into needing service, I called in and they told me to take my boat back to where I bought it for service and hung up on me after they realized I didnt buy from them. Ive spoken with several other Yamaha boat owners in Columbus and the first quote I got from them after my experience was I wouldnt buy rope from them. This all happened a month before I was leaving for vacation on the lake with my boat.I called my sales rep from where I bought the boat and he said get it up here and well immediately run it through diagnostics. I had it towed up there and he had it fixed within 45 minutes and the boat was brought right back to me. If a tsunami was going to hit Westerville, Ohio I wouldnt go to Sizzle Marine for a life jacket.If youre in the Columbus area looking to buy any of the brands they sell, call Leaders RPM in Kalamazoo, MI. If you need more proof, scroll below and read the owners response to the peoples reviews. He doesnt respond with class or dignity.
Just bouught a boat here after visiting their showroom multiple times. Their friendly consultation and knowledge made our purchase a great experience. I would highly recommend visiting Jerry and Bob. My family and I cant wait to get our boat out on the water.
Absolutely fantastic communications and service with Sizzle Marine from the first day we ordered our Bass Tracker to the day we picked it up. It even came in a month early. Mike Rutherford treated us very professionally and the entire team helped us with everything. Could not be happier.
Everyone answered all the questions. We enjoyed the whole experience and felt that our business was valued. Look forward to doing more business. Thank you!!
These Guys know how to get you taken care of from parts to sales Terry is the man!
Nice place but they had no boats
I’ve been a boat owner for 20 years and I wouldn’t go anywhere else for boat needs. They service the bottom of my boat every year and do a great job. The guys have tons of experience between them and have fixes for everything. Their showroom is really nice too. Gotta love that new boat smell.
Found them online…Called and had a very good service on the phone. Made appointment came down to see….. boats interested in all out for show. Excellent experience.
Great service! Great staff! Highly recommend.
Winterize both my pontoon and two waverunners recently at sizzle Marine. Learned they had storage facility, also I took a vantage of this secure lot. I do believe I found a home for all my autograph Paul in service excellent representative.
Great customer service and a very quick turnaround time for my winterize and oil change. Just picked up after my 2nd year of coming here.. definitely coming back for a 3rd.
Very personal, reviewed the boat and its options, explained all the paperwork, easy to deal with, really liked the store and all it had to offer as far as its extras we bought. Easy to find, replied to ALL of my inquires in a very quick manner. Thank you all!!
The service and help was fast, friendly and very knowledgeable. I had done my research beforehand and made a plan for what I wanted and they helped me get in to the exact boat that I was looking for with no problems at all.
This place is horrible, went there with cash in hand to purchase a used boat. The sales rep knew nothing about the boat whatsoever and they couldnt even show me that the lights and pumps work. DONT BUY A USED BOAT FROM THIS PLACE!
Staff was very nice. Unfortunately they some what miss lead me. Said they could service my outboard motor, but after I took it there they informed me that they could not test it when work was done.
Efficient, friendly and reasonable. They pulled my boat out of the water and winterized it. I came to them after some friends of mine said they have only used Sizzle for the past 10 years. I should learn to listen to my friends more often because the service I received was great and attention to quality repairs was spot on. They did a good job at what I used them for.
We bought 2 boats and a seadoo wet bike, Happy with everything!
My salesman Bob and the owner Jerry were super helpful. I had a great buying experience with the purchase of my new boat. Would definitely recommend Sizzle Marine.