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Bicycle Station
1201 Washington St, Columbus, IN 47201, United States
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Bicycle Station
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Te
Review №1

Friendly and extremely helpful staff. Great prices, quality bikes and gear. They’ll answer all your questions and help you find the right bike.

St
Review №2

These folks are great. Very personable and knowledgeable. Fixed my bike twice while I waited. Reasonable prices and great work.

St
Review №3

First visit in 2015: Got a bike tuned up, then a week later the derailer got caught in the spokes from an incorrect limit being set.Second visit in early 2021: Got put first on a wait-list for ordering a bike. They told me theyd call me when it came in. Waited a couple months, no call. Apparently they sold the bike to someone else...Third visit in mid-2021: Requested service on MTB fork. Delayed service (which they described as rushed?), requested that old parts be returned (which I had to argue with them because they already threw them away), and general snobbery about the entire situation.There wont be a fourth visit.

Mi
Review №4

I bought an Electra townie go from the bicycle station. I had a great experience with them. I found out a little later that i shouldve done my due diligence. I looked around and found the same bike for a considerable amount less. Hopefully the warranty and service make up for the difference. Good people and friendly atmosphere. 👍👍

Mi
Review №5

Bike look great when we got it back. Tire replaced . Cleaned up and tuned up.

Ma
Review №6

Bicycle Station is a cool store with a good variety of products and helpful, friendly and attentive staff members. I visit every time Im in Columbus.

Th
Review №7

Excellent job matching me up with my newest ride! Great service as well!

C
Review №8

Always a friendly and honest staff. Wont try to up sell anything and will help you to get exactly what you need and want without any hassle.

Je
Review №9

I visited the other day considering a new mountain bike. The staff were patient with my questions, knowledgable in their responses, and happy to demonstrate and/or let me test for myself. I rode several different bikes, without being rushed, and settled on one that felt right. Naturally I took it out and christened it properly....

St
Review №10

This is a nice little shop.

Ju
Review №11

This is a great store with high quality products. I enjoy shopping here because the staff is very friendly, helpful, and knowledgeable. My family has bought many bikes and accessories here over the years and has always been happy with the products!!

De
Review №12

The guys there are very helpful and know their bikes.

co
Review №13

The staff is always very attentive and helpful. Great shop for everyone from the first time rider to the everyday enthusiast.

Dh
Review №14

I have always loved going to Bicycle Station at Columbus! We went to buy my sons first pedal bike during the pandemic, staff took all necessary precautions to make us feel at ease to take in our little one and let him pick his bike. Very helpful staff, awesome variety of adult bikes. Would have liked a little more variety on Toddler bikes too, but still great selection available. Great service options, Bikes comes with free checks for an extended period at no extra cost! Overall great experience! Dont buy online, give it back to the community, shop at Bicycle Station.

Ju
Review №15

I enjoy the positive atmosphere at the Columbus Bicycle Station and appreciate that the service team always go out of their way to assist with our needs. The associates take their time to help each costumer, even if there are a lot of people waiting. I also love when they give us an option to wait for small repairs instead of coming back later to pick it up.

Tr
Review №16

Only place I take my bike for repair and tune-ups. Always great service!

Mi
Review №17

This bike shop truly cares about their customers. Im newer to biking and multiple times I have gone in and asked questions that I later realized were silly. Each time they treated me with respected and recommended cheaper options that would fix my problem even though I had asked for things I thought I needed completed, but didnt. The customer service and experience in this bike shop ranks among the best businesses period that Ive ever dealt with.

Sh
Review №18

Love this bike shop! You can tell they care about their customers by the great personal service they provide. So easy to work with. We have recommended them to friends and family.

Na
Review №19

Best inventory in town and nicest folks! Honest sales and service FROM bicyclists FOR bicyclists. Local. Independent.

Jo
Review №20

The Bicycle Station Columbus is everything you want from a bike shop. Everything you want from a family owned business that has your best interest in mind. Their team can also provide service from a simple chain to a complete rebuild. I love my new Trek and I will be back for more. Thank you Matt

Ja
Review №21

I only stopped in to pick up some parts, but they had the parts in stock, and gave me great prices. They were quite friendly and seemed knowledgeable. Thanks for the great service!

Br
Review №22

Excellent staff. They are very helpful, friendly, and knowledgeable. Great selection of bikes as well as accessories. Highly recommend.

Jo
Review №23

Friendly and knowledgeable staff. Always have a great experience with Bicycle Station

Da
Review №24

Had an excellent choosing and buying experience on a busy day and feel like I can come back any time and get great service. Great range of bikes, apparel, and equipment. Its a fun place I like to visit for maintenance or outfitting.

St
Review №25

Great shop with a wide variety of bikes and other merchandise; knowledgeable staff who always remember my name no matter how long of a time span between visits. Sure to be a great experience every time!

Ch
Review №26

The Bicycle Station has a great selection of bikes, apparel and accessories. The owners and staff are very knowledgeable and friendly. They are a huge part of the Columbus bicycling community. Our whole family loves visiting the shop and supporting this local business.

Ca
Review №27

Received a great tune-up on a vintage commuter bicycle. Highly recommend them for your biking needs.

jo
Review №28

Bicycle Station is the best in the bicycle business. Matt and fellow employees only sell top quality products and back up their products with excellent service. I’ve been coming to Bicycle Station for twenty years and will only go to themJosh Kroot

Wi
Review №29

The bicycle station is awesome! Every staff member is very knowledgeable, and you can always count on a great experience. Everyone Is very eager to help, and answer questions, regardless of your skill level or experience. I cannot recommend the bicycle Station Highly enough!

C
Review №30

Staff members very knowledgable...and very patient with me, being a first time buyer.

Br
Review №31

This is a great shop! Matt, Melissa and crew are top notch. Stop in and let them help you with all your biking needs. Their clothes are great also!

Br
Review №32

The staff at Bicycle Station is always very knowledgeable, courteous, and friendly. Been going there for bicycles and bicycle services since I moved to Columbus 10 years ago. Matt, the owner, always remembers my name despite how seldom I walk in. The people there really make this local bike shop feel great and welcoming. Service is always done professionally and in a timely manner. They are also always willing to readjust something to make it feel perfect for you.

An
Review №33

A few years ago we purchased a bike from Craigs list and wanted it to be professionally looked at. The bicycle station didnt hesitate to work on the bike even though we didnt purchase it from them. They were friendly, helpful and treated us fairly. With that said, when we were ready to buy a new bike we didnt hesitate to buy from them. We purchased a new Trek mountain bike from the Bicycle station and all their staff still had the knowledge and friendly attitude that we had a few years ago. We plan to buy 3 more bikes from them here soon!

Bu
Review №34

The tech was spot on, I unloaded my bike and in 10 minutes I was loading it back into my truck with a brand new chain on it and at a very reasonable price. You cant get any better than that for same day service. I am very happy and will go back when I need to.

Ka
Review №35

Always excellent service. Highly recommend!

Sy
Review №36

My bicycle had a flat tire, and they fixed it very fast and it was affordable.

Te
Review №37

Matt and the team at Bicycle Station are very helpful. Whether we are shopping for a new bike, looking for accessories or are in need of a repair, Bicycle Station is our go to for all of our cycling needs.

La
Review №38

The service was wonderful. Very knowledgeable and helpful. Very courteous.

Ke
Review №39

They have great and knowledgeable customer service. Good selection of products to pick from as well.

Pe
Review №40

I love their products and quality service. It’s their service that keeps me going back. If they weren’t so customer oriented, they probably would of ran me off by now. They answer all my questions and I ask a lot.

Br
Review №41

Best place to shop for and buy a bike in my opinion - the staff is nice, knowledgeable, and easy to talk to. They listened to what I was looking for and helped me find the right bike. They have a great selection of new and gently used bikes, trailers, kids seats, apparel, and all kinds of accessories. Ive always gotten a great value on what Ive purchased there and will continue to shop The Columbus Bike Station for future bike and accessorie needs.

Ke
Review №42

Had a buddy of mine drop off my Orbea to check out the crank and also had a creak in the bike that I was noticing. They had the bike done for days before we finally got a hold of them and they told us then it was done. I paid $70 to get this done to the bike and 90% of the pivot points were still dirty and the creak is still there. I work a ton and couldnt make it in to drop off or pick it up but I wouldnt have taken it back with it exactly how it was and paying $70 to fix it

Br
Review №43

What a crew. Stopped in for a shot of air in my tires and to potentially replace a spoke. The gents repaired on the spot. Great pit stop and even nicer folks!

Da
Review №44

Matt and Matthew always take the time to answer my questions and get me what I need. Great shop. Great support.

dd
Review №45

Matt Battin was extremely nice and helpful when I took my bike to the Bicycle Station for a tune up.

OM
Review №46

The team at Bicycle Station was amazing to work with. They are extremely professional and helpful. I would not hesitate to recommend Bicycle Station to anyone searching for a new bike, components, or maintenance. Thanks for all the help see you on the trails!!

Ma
Review №47

Very Friendly and personal service.

Gm
Review №48

Very good and fast service and friendly staff. I had them tune up my wifes new bike and my new bike and they did a perfect job. Thanks!! You have a new customer.

Em
Review №49

Second bike purchase from these guys. Stuck on lockdown and requested Treks delivery. I live outside 10 mile delivery radius but given the bike I was purchasing, an exception was made and it was delivered to my house. Not only that, I pulled the clipless pedals off of the bike I was replacing and asked if they could throw them on the new bike at my house. Not only did they deliver the bike, he brought a pedal wrench with him and pedals were installed in my driveway. Thats A+ customer service. I wanted to support my local bike shop and glad I made that decision.

Ph
Review №50

Thank you for putting the bike together!Matt was very kind and respectful and thank you for putting the bike in the car and thank you for those who put the bike together!

To
Review №51

Great people. Great service. Great bikes!

Je
Review №52

This place is awesome with awesome people! If you are going to buy a bike or need service stop here.Just cant say enough about my bicycle shop. Please visit them and buy your Christmas supplies for you favorite cyclist from Matt and Melissa.You will not be disappointed in their hometown service.

Sc
Review №53

Quality products and great service. Always a pleasure to deal with!

Jo
Review №54

Awesome service! I had to send a family member to pick my bike up and Matt helped them load it into the car.

Do
Review №55

Helpful, friendly and knowledgeable.Helped me select set of lights for road bike . Answered questions about electronic devices available. Will definitely use Bicycle Station for future repairs and new bike options.

Ma
Review №56

My bike rides like brand new again. Great tune up!

Je
Review №57

Very personable and great service. Love Trek bikes, too!

Da
Review №58

Excellent service and knowledgeable staff. They always have my bike ready when they say they will, usually the next day.

Da
Review №59

Solid inventory, good prices, and super nice people who are very knowledgeable and courteous. I love having such a cool local bike shop.

Br
Review №60

I purchased 2 trek precaliber bikes for my daughters and am super happy with my experience! I made the purchase over the phone as I knew exactly what I was looking for! John and Matt were super kind and helpful . They were so accommodating as for the price and since I was buying 2 bikes at once! Our bikes were ready for us to pick up and was helped loading them as wel . My wife and I definitely will be buying our bikes from them also. I would much rather buy from a local style bike shop as opposed to a corporate style store anytime ! Thank you very much!

an
Review №61

They put parts on bike that I brought in quickly and charged me fairly. I always go to bicycle station for my bike needs. I always recommend them.

K
Review №62

Always helpful, professional, passionate, and speedy. Thanks for getting us pedaling again! :-)

Da
Review №63

Had stock on a bearing that I searched high and low for around town and the state. Price beat anything online too.

Sc
Review №64

Great bike shop. Excellent service and friendly staff!

Cu
Review №65

Very professional and knowledgeable. Thank you!

Ma
Review №66

Excellent customer service and the friendly staff is very knowledgable about all things bicycle related.

Bo
Review №67

A very knowledgeable, helpful staff that listens well and does a good job in meeting the needs of customers. Ive purchased two bikes, a bike rack, and helmets from them over the last year and have been very satisfied.

Ja
Review №68

I always get fast, friendly and awesome service at Bicycle Station. Great hometown bike shop!

Sh
Review №69

The folks are so helpful and casual about making your ride more safe and comfortable. Theres no hard sell and, get this....they helped put my bike in the back of my truck. Grant it, Im 6 months pregnant...but then I saw the dude oiling my tailgate area...and he says I just cant handle the squeak. It goes against everything I do. BLESS HIS HEART! So, they are competent and truly helpful in any way they can be. Awesome place. Trust them 110%!

Mi
Review №70

I have always had great service from here!!! This is the ONLY shop I trust my bike to. Anything from simply putting air in a tire to rebuilding a bike. Theyre the best!!!

jo
Review №71

These are the nicest people. Really go above and beyond for their customers. We live 40 miles away but make every effort to give this place ALL of our bicycle related business, as they have certainly earned it.

Ka
Review №72

Awesome shop, staff, service department and inventory.

Bo
Review №73

Great service not to mention Trek bikes!

Wi
Review №74

Great people! Ordered everything I needed and had in 2 days!

To
Review №75

We are lucky to have such a great bike store locally. The friendly staff has always gone above and beyond when servicing my bike to getting me the right part for my bike....very much appreciated!

Kr
Review №76

Super friendly and knowledgeable staff. Great selection and they can quickly order in anything they dont have.

Jo
Review №77

I NEEDED a touring bike, a Surly Long Haul Trucker to be more specific. C.B.S. ordered the bike and built it up for me, and it is a dream to ride. The staff is very courteous and knowledgable and has taken care of my every need. Its nice to have such a great bike shop nearby and I feel very comfortable doing business there.

Jo
Review №78

Lots of experience and knowledge here! Great to deal with!

Co
Review №79

Service was not what I expected. Matt charged $65 for a tune up which he did nothing on. He said A hub was tight but that was it basically admitting that he didnt really do anything ... Had to have someone else in my cycling group fix my brakes the next week. Hesitation Point in Nashville charged $50 a couple months later in a tune up and Tad politely pointed out that my chain needed to be replaced which he priced extremely well. Tad in Nashville has decent prices (still obvious mark ups because the guy has to make a living) but none-the-less reasonable. Also if you cant make it to Nashville I recently bought some stuff from Columbus Cycling and Fitness and they were extremely friendly and helpful.

Da
Review №80

This place should have 6 stars for the staff!

Ef
Review №81

Great stock and customer oriented staff

ja
Review №82

Very quick services. I had a rim laced in 2 days. Everywhere else around the Columbus Seymour area was wanting 1 week-3 weeks. Great service and great employees

Da
Review №83

Helpful people working at the Station. They know what customer service actually means.Well done

Wi
Review №84

Fast service, just what I needed.

De
Review №85

Love this shop, staff and selection.

He
Review №86

I just bought a couple of bikes (one for my wife and one for me) last Saturday with helmets, spent a couple of hours selecting the best option and the staff is AMAZING, pascient and well trainned, they are not trying to sell the most expensive but to get you the best option... Thank you guys.

Da
Review №87

Instead of trying to unload old product that was just a bit too small, the owner ordered a larger less common frame just for me to try. I didnt have to commit to buying it to try it, unlike the other bike shop in town, and he even worked with me on the price much to my amazement. I will be back for sure!

He
Review №88

They got my bike fixed in the amount of time they estimated. They also did very quality work that exceeded my expectations for the price I was quoted.

Ja
Review №89

Ive bought 5 bikes from Bicycle Station in the last 6 months. As a born researcher, it my inclination to scour the internet for as much info as possible before making a purchase. In each case, not only has there been an advantage in service and expertise by buying from my local bicycle shop (which is invaluable) but price and delivery have been optimal.Matt & Melissa arent bike shop owners who ride bikes. They are cyclists who also own a bike shop. Most recently I was able to get exactly the bike I wanted for my kids birthday and it was available to pick up the next evening after shipping from the wholesaler. The bike, as always was ready to go with no adjustments.In order to get one of our BMX bikes, Matt actually opened an SE Racing dealership just to be able to get me the PK Ripper I wanted. Weve since bought 2 more SE bikes.Service, knowledge, speed of delivery and at the best price you can find. Is there anything else you need?

br
Review №90

Great people and good selection!

Za
Review №91

Great place to shop and excellent service. Matt and his staff are very helpful.

Da
Review №92

Very friendly and helpful

Do
Review №93

I love place! They have fixed up a couple of my bikes for me, and just sold me my newest bike, they have all been friendly, courteous, knowledgeable, their prices have been quite fair and I find them to be overall excellent.

Ma
Review №94

Very friendly, knowledgeable and helpful staff. Everything you need to ride in one place.

To
Review №95

Fast friendly quality service!!

Ro
Review №96

Price is competitive for a local bike shop. Employees are passionate about bicycling themselves.

Si
Review №97

The employees are great but i took my bike just to change the handlebar on friday and the lady at the counter told me that should be ready next day (saturday) and went back on saturday and they told me that they will call when ready and i went back on monday afternoon and the bike was on a waiting list just to change the handlebar. I bought the handlebar and went to another store.

Si
Review №98

Excellent service and quality products

Cr
Review №99

Matt and the team always go the extra mile. Very kind and professional.

Do
Review №100

Awesome staff, very helpful. Highly recommend this business!!!

Information
14 Photos
100 Comments
4.9 Rating
  • Address:1201 Washington St, Columbus, IN 47201, United States
  • Site:http://thebicyclestation.com/
  • Phone:+1 812-379-9005
Categories
  • Bicycle repair shop
  • Bicycle Shop
Working hours
  • Monday:9AM–4PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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