user
Furniture Land & Mattress
3575 E Livingston Ave, Columbus, OH 43227, United States
Appearance
Furniture Land & Mattress
Comments
jh
Review №1

Brothers please dont come here its a waste of time and money they take your money and dont want to give you the merchandise or if they do give the merchandise its damaged

SE
Review №2

Very disappointed on the service, delivery delayed and nobody cared even to inform or apologize. Cancelling my order and will never go back to that store.

Ma
Review №3

It was great good customer service you can get a loan for furniture dont even have to pay cash if you dont want to

Ma
Review №4

They are good salespeople and helpful. Make sure though you don’t run your credit or Asima for a credit offer, because it decreases your chances of getting a deal from them once they see you have a high limit, or any amount really. For the most part they base it on that. This is for people who have good credit DO NOT RUN IT BEFORE sale/deal agreement.

Fe
Review №5

Super nice and helpful folks here. Gave me a really great deal with all of furniture I bought. Great selection, helpful staff, clean and organized. Would recommend to anyone looking for furniture.

li
Review №6

Great prices and good customer service!

Cl
Review №7

I love the store. The customer service is great. Nader is great on helping. The furniture are beautiful, classic, and the prices are affordable !!! You find everything that u looking for. This is THE FURNITURE STORE.

Sa
Review №8

It’s very nice inside. A lot selections to choose from the salesperson that helped me was very professional and straight to the point. For a good price I left with many things I didn’t expect to get along with my couches definitely 5 stars.

Lp
Review №9

So rude I wouldn’t dare spend a penny with 2 holes again they answer the phone and say can I help uI asked the name he said “furniture store”Kids bunk beds were wrong when they got delivered yes SOME good prices but cons alsoThey went so fast with the job, screws were sticking out and it wasn’t noticed until later time, they we’re moving n squeaking in 5 months it’s just now a year and the beds are gone

Ka
Review №10

Nice furniture. Kinda high prices.Real Nice an different furniture.

Ma
Review №11

Every time I call never answer the phone what type of business is it?

Ca
Review №12

Love the furniture. Ill be back. They will work with you on what you want .

Br
Review №13

Purchased furniture last week...had an issue that was quickly corrected. Ill definitely return for future purchases and recommend friends and family do the same.Thanks for the great customer service!

أح
Review №14

👎

Ma
Review №15

Went to the Furniture Land the customers service was excellent. Was treated with respect and not rushed. Had a large selection at a great price. Looking forward to going back.

Ay
Review №16

Many nice furniture with affordable prices, no credit required

Th
Review №17

This place preys on elderly couples!My mother and 74 y/o step-father went into the store to look at daybeds. They explained the need for a bed to sleep on nightly and gave a list of all of the medical issues (bad back, oxygen, rod in hip, diabetes, etc), they needed something that would provide support and that was comfortable. A salesperson proceeded to show them and sell them a futon! I called and spoke to a salesperson (Henny), and then the owner (Sam), who then passed me off to a manager named Victor. According to Victor, my mom insisted on getting a futon (which she was led to believe was a daybed) - despite asking over and over for a daybed.In what world does a futon pass for a daybed? My moms health is deteriorating even more - there is a piece of wood poking out from underneath the frame and it is causing a lot of damage to her leg AND her back is getting worse. I asked that the store exchange the futon for a daybed and they refused citing health code regulations. They blamed my mother not wanting to spend a lot of money on their decision to convince them to buy a futon. They said they showed her a medical bed and some futons. She said they didnt show her a medical bed - just futons. I understand the rules, BUT I also understand doing doing what is right. Despite acknowledging that the purchase was not what she wanted and wasnt appropriate for the situation, they sold a futon to an elderly couple that didnt know any better. They will not exchange and/or give some sort of credit towards getting a more appropriate bed.Buyers beware!

Di
Review №18

EVERYTHING in there is refurbished . Bought a queen mattress... took it home.. 2 weeks later the entire thing is sinking in... I weigh 170lbs. The mattress is 16 thick. Its 10 inches in the middle now. Will never buy their trash again.

Eu
Review №19

Furniture land ohio been proudly serving columbus by surrounding area since 1998. Our goal to provide people with top quality furniture at the best value possible because we care about quality, design with great low prices so customers can purchase what, their hearts desire also still save money.

An
Review №20

DO NOT ORDER ANYTHING FROM THIS COMPANY. They sell you damaged products and then don’t wanna replace or refund you any of your money. This is ridiculous I purchased in February of 2019 and damaged in April of 2019. Customer service is horrible and they hang up the phone on you as well. I will be contacted the BBB!!!!!!!!!!!!!!!! Horrible company and customer service.

Da
Review №21

Again wasnt here, you have my location on and have a map feature you cant see I went to the place next door.... Or do you think I parked 100yards away and walked there when I could park outside their front door.....

Sa
Review №22

Very poor. Poor customer service. Will NEVER go back there even if its the only store in Ohio.

St
Review №23

They were very courteous and nice They even explain the quality of the furniture They were very helpful I would recommend my friends to visit your store Thank you for your hospitality

Ca
Review №24

Ernest Williams has a lot of different furniture at some good prices to living room dining room bedroom kitchen everything youre looking for and then some

Se
Review №25

Hani was very helpful in everything I bought and his customer service was very great ✌✌✌✌✌

Al
Review №26

Very good deals and a lot of different things to choose from. Moe took real good care of me!

Sp
Review №27

I love this store! The guys were very friendly and professional and to add to that I got a great bargain.

Di
Review №28

Extremely helpful and took time with me. Next time I need furniture I will go back.

Re
Review №29

Great prices and good customer service!

Jo
Review №30

Good people that will work with you...

Me
Review №31

They was very nice in they gave me a good deal

My
Review №32

I WOULDNT GET ANYTHING FROM THEM IF THEY GAVE IT TO ME FOR FREE !!! IF U LOOKING FOR A HONEST OPINION READ MY REVIEW! EVERYTHING THAT LOOK GOOD IS NOT GOOD! GO SOMEWHERE THAT WILL APPRECIATE YOUR MONEY AND FOLLOW UP ON WHAT THEY SAY THEY WILL DO! I purchased a massage sectional back in December 2017!!!! It never worked! They sent this ghetto man over my house to keep claiming what was wrong with it and he never got to the actual problem! He stated it was a plug and they needed to order another 1! The manager kept saying my part will be here next week! It’s now may and I have yet to still het it fixed !!! Not to mention they bring my bar without the bar stools! Then realized the stools are completely Mitch match!!! IF I COULD GIVE THEM NEGATIVE STARS I WOULD!!! I SHOULDNT NEED MAINTENANCE ON SOMETHING NEW AND PAID CASH OUT THE DOOR FOR! ONCE U OUT THEIR DOOR THEY DO NOT CARE OR RESPECT YOU!!!Ps! My number has been the same and so have my address! Meaning I’m not hard to find nor get a hold of! Saying u tried to reach out to me is a lie to make yourself look good! Save your lies because I had to call and text over 23 times about my bar stool and part you all claimed was u see warranty! THIS PLACE WILL GET YOU IN THE DOOR AND AFTER YOU PURCHASE THE ITEMS THEY WILL NOT BACK UP WHAT THEY SAY THEY WILL!!!

Yo
Review №33

The seller in this facility are good I ain’t got problem with them butAcceptance now compagnie is the worse in the world if I can give them negative I will definitely do itThey are the biggest liarsI don’t recommend at all at allWhat they say before you sign the lease and what they after you signed is totally differentBe careful my deers

Je
Review №34

This shop just opened they got deals good stuff definitely worth it

Br
Review №35

Moe took really good care of me and got me a great deal on my furniture. Thanks Moe!!

Al
Review №36

Best place to get quality furniture

Da
Review №37

Great selection of furniture & bedding.

Em
Review №38

There is no such thing as customer service in this place this place is all over the place they dont know what theyre doing I can give them a less rating I would have gave them nothing

Sa
Review №39

Great deals and will work with you. Check it out for yourself its worth it.

My
Review №40

They steal your money by hiking up furniture prices higher then I heir adds....

Ty
Review №41

Looks good but breaks fast

ki
Review №42

Great friendly company with great customer service!!!!!Thanks Hassan !!!!

De
Review №43

They double your amount ...if you cant pay by 90 days then your purchase doubles...

Li
Review №44

Very reasonable prices.....

La
Review №45

Sorry sorry sorry bought furniture and if came apart soon as I was done paying for it

Er
Review №46

No washer and dryers boooo

De
Review №47

I had a bad experience....i bought some tables for $299....90 days same as cash..well I didnt make it ...so I began payments....HOWEVER one day I noticed they had started me at $314 dollars I was to pay more than double for my tables...I went ballistic...in the store

da
Review №48

Nice selection

Le
Review №49

Great

th
Review №50

Wonderful

T
Review №51

Good deals

st
Review №52

Do not go

Li
Review №53

It was okay

Information
100 Photos
53 Comments
3.8 Rating
  • Address:3575 E Livingston Ave, Columbus, OH 43227, United States
  • Site:http://furniturelandcolumbus.com/
  • Phone:+1 614-914-8889
Categories
  • Furniture store
  • Bedroom furniture store
  • Mattress store
  • Rug store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–5PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations