Will be coming back!!! Great experience with the site and staff. Found the bedding I was looking for and had a quick and easy check out. Called the contact number and the staff answered my questions with no problem. Received my bedding and it was flawless!!! Don’t know why others have a bad experience but don’t let bad reviews influence you!!! LOVED this site!!! HONEY-HOLE for all designer bedding!!!!
I won a feather bed from Swanky Outlet, and gave it to my sister as a gift. It is something she has wanted forever, and I am glad Swanky Outlet held the giveaway, and was so generous. I will buy from them in the future. The feather bed is so soft. My 3 year old nephew jumped on the bed, and was laughing and rolling all over it. So he gives it 5 stars too. :) Thank you so much!
I purchased a Euro Sham from Swanky Outlet to go with a bedding set that I had already purchased. It was a clearance item and they have a no return policy on clearance items. When I received the item, although it looked like the right color online, when I received it, it didnt match at all. I called them and explained the situation and although they stick by their no return policy, they allowed me to return the item with a small restocking fee. I greatly appreciated their making an exception for me as it shows they really value the customer. Their representative was extremely friendly and helpful and I will definitely shop with them again.
Received first quality, high end department store linens for Christmas. Beautiful sateen finish. Quick delivery, excellent packaging and accurate description on a Bargain Bin item. I couldnt be happier! My new go-to place for bedding!
I ordered the Martha Stewart Butterfly Meadow coverlet/duvet. The embroidery is understated and elegant. The aventurine color is restful and calming. Love the weight of this all cotton bedding. It is light and warm. This was a great value.
Ive had nothing but amazing experiences from this company. The prices are great as well. The company is up front with their return policy and the condition the product youre interested in.I highly recommend them for any of your bedding needs.
I received some new bedding that my sister purchased for me from Swanky Outlet. Everything was new in the box and design was exactly as described to her. Shipping was very fast and I will be using them again to purchase any future bedding.
I had a great experience with swanky outlet. I recently ordered pillow shams, but I had just moved and I accidentally screwed up my information when typing in the new address. The package was returned back to the company, seeing as the address I had given them didnt exist. I called and emailed them looking for my package, and they were extremely helpful in tracking it down. They got right back to me on the status of my order, and were patient with me even though it was my mistake. They waved my restocking fee and re-sent me my package free of charge. (There should have been a 25% restocking fee and a $5 reshipping fee) I will definitely use them again, aside from being a great store, they have great customer service! I was blown away. Thanks swanky outlet!
Be sure to READ the return policy of this place. The item I was considering buying had an old style and a new style. I called to talk with someone about whether the item I was looking at was the old or new style. The person I talked to was obtuse and not forthcoming leaving me confused. She could tell I was confused but did little to help me. I finally gave up and ordered it. Of course it was the wrong item. So as I read the return policy I could see that this was happening to a lot of people. To take care of that the store has a no return policy period on clearance items! And they even say no return even if you order the wrong style(which they were suppose to help me with).I guess it should have dawned on me to read all the policies prior to buying. I suggest you do that.
Love these guys, I have purchased every new piece of bedding from SwankyOutlet... from sheets to pillow cases to comforters and everything has come as promised. You have to understand that you are getting bargain designer bedding that sometimes come with imperfections that were fully disclosed on the listings page. There are no surprises, SwankyOutlet is very transparent if an item they are selling comes with defects. When you get a $400 sheet for $100, a slight imperfection is worth sleeping on luxury sheets for a fraction of what they cost in Bloomingdales or Macys. I wont buy bedding anywhere else.
I have read several negative reviews about Swanky Outlet most of them concerning return policy and unverifiable address for a credit card. Anyone who is a frequent buyer from the internet needs to be aware of any return policy, especially any company that sells seconds, damaged or customer returned merchandise. I bought a pair of high end (Sferra Linen) pillow cases with the knowledge that they had a defect. I sent Swanky an email questioning them about the item. Within an hour of sending them the email I received a reply. Satisfied with their response I ordered the pillow cases that were heavily discounted. I used a debit card for my purchase and my debit card was refused because my billing address and shipping address did not match. Now I know they match because it’s my personal bank account. I tried a second time, again declined. Next I decided to try a credit card, normally I do not like to use a credit card. This time the sale went through. I promptly receive an email confirming my purchase and the very next day was informed the item shipped. Two business days later I received my purchase and it was exactly as they explained to me. So here’s my take on some of the issues and concerns, do not use a debit card. It seems the company they use for verification rejects certain debit cards. If a company states all sales are final, do not order from them if you expect them to change their minds if you are unsatisfied with the item. I am completely happy with my purchase and the complete transaction.
I had a great experience with Swanky Outlet and I will be returning to shop again! I hate to see bad reviews on a great company! Good job Swanky!!
Buyer Beware! Pay the extra and order from another company!!! I rarely write on line reviews but my experience with Swanky was SOOOOO bad, that I feel compelled to warn others. This company is extremely deceptive and I would NEVER order from them again!! I ordered a store model bed sheet, that was supposed to be repackaged. But when I received my confirmation email, the description was TOTALLY different. It was described as a USED sheet that another customer returned - AFTER they washed it and bleached the heck out of it! I tried to immediately cancel the order, but they refused to allow me to cancel! Now Im stuck with someone elses used bed sheet....how GROSS!
I was very happy with the service and product from Swanky Outlet.Will def shop there again.
They have the most outrageous, unfair and impractical return policy I have ever came across. They sell damaged and used goods and then they almost force you to keep it because of unreasonable return policy.I decided to cut my losses, threw the sheet out, lost $33 and I dont want to deal with this people again.Please read their return policy before you purchase anything from them and keep in mind that some of the items they sell are damaged.
Love it!beautiful-great bargain