I had a great experience working with Chad and Jarrett. They were immediately helpful as soon as we walked through the door. Prior to coming to Mattress Firm we stopped at another store, close by, to look at mattresses and were in the store at least 20-25 minutes, on a day that was not busy, and no one came to offer help. We were greeted at Mattress firm as soon as we walked in the door and they got to work to help us determine our best options.The mattress we selected came a lot firmer than we expected which required the need for an exchange. Chad was very helpful with presenting a next round of options. The process was seamless and I was scheduled for delivery in 2 days. I would definitely suggest this location for anyone looking to buy a mattress. I definitely appreciate the experience I had here.

I had a great experience. The staff was very helpful and cheerful. I found what I was looking for and at a great price too!

The process of finding the right mattress was very comforting! It was more like finding the perfect match & it was a dream come true!💤 😴

What a nice experience buying a new mattress. Our sales person, Jennifer, was so knowledgeable and patient with my daughter and me. No pressure or rush. We left feeling we made a good choice.

The gentleman that helped us was awesome. Very polite and made us feel at home trying out different mattresses. Definitely recommend to anyone looking for a new mattress!!

Jarret was amazing! He helped us find the perfect mattress and he made the experience completely stress free!

Friendly and knowledgeable staff helped me pick out a new mattress, got me a great deal, and was able to pick up at their nearby warehouse all within a half hour.

Great buying experience. Super helpful loading the Queen sized mattress to my roof.

Last minute help with getting me a box spring at a great cost ! Chad was amazing ! Thank you so much !

Competent knowledgeable people are who I encountered.

Easy to order from, help was great, delivery men were friendly & professional!

Jarrett Luna was awesome, he asked me all the right questions before he actually showed me any mattress. Then when I found one I liked, he told me all about it. I am definitely taking my kids back to get them a new mattress.

Very friend and know their stuff about mattresses. Answered all my questions and told me everything I needed to know. I was going to buy two beds and after talking to them, I really only needed one bed and another frame. Nobody else told me that, everyone else tried to sell me two beds. But since I only needed to get a frame I got a really nice one that folds, massages and heats your feet lol. Nice

Had great experience at this location. All my questions was answered and more. If you need help with anything definitely ask for Alex.

Always a great experience at Mattress Firm. I bought my kids mattresses there and my husband snd I just bought a new mattress last night! Alexander was full of knowledge about the mattresses and helped us make a choice on which one is best for us!

I received expert help from Alexander in all phases of selecting and purchasing a mattress. I recommend this store if you are thinking about a new mattress

Great experience with very knowledgeable manager that helped us.Very accommodating to research and price matching and put down deposit and will ship when pay balance. Easy and for a fee will take away old and set up new and good return policy.Will comment on beds when we get them.

Satisfied with Jarrett, expert and friendly, feel so good with the purchase experience. He deal with some problems that I “caused”. Thanks Jarrett!

Alex Kovacs was a great help when trying to assist me with finding the best mattress for the best price! He was super knowledgeable, professional, and patient! I was happy to leave knowing I had picked a better mattress! Thanks so much for a great and quick experience shopping!

Very quick, easy and polite service. Thank you!

Great and friendly service. Our sales person (Alex) was incredibly nice, as well as informative. The best part of the experience was the fact that we were not overly pressured to make a decision or purchase...which made it feel like it was truely our decision in the end. He provided the information about financing and left it up to my wife and I to talk it over without any feeling pushed to do so. He even did his best to let us know about the deals and details of our financing, which may ultimately help us make an additional purchase for other furniture down the road. Very knowledgeable and A+ service. Felt more like buying from a friend than a store.

Great prices and great selection. Was able to walk out with a bed for my kidd today. Highly recommended.

My wife and I went into Mattress Firm at Easton today to buy a new mattress today.10 years is a long time to keep a mattress and ours had given its last breath.We walked in and looked around. They had everything from extremely reasonable to We need third jobs to pay this!.The selection was quite extensive but we managed to narrow it down to 3 possibilities. Our salesman came over just at the right time.He walked through what the differences between the 3 were and let us try each of them out. We agreed on the one that felt right to each of us. When he gave us the price we realized that we could get an adjustable frane for it as well.Needless to say that we walked out of there with more than a mattress for much less than we had budgeted for. Most importantly we walked out of there happy and in about 1/2 hour. All of our questions were answered and the warranties on our purchases were much better than we would have thought.Thank you Mattress Firm for turning this experience into a positive one.We know where were going in another 10 years for the next one!

Purchased a mattress today after Amazon failed to fulfill an order... Albert was SUPER helpful and made everything happen for me. Ben at the Hilliard location was awesome. I would HIGHLY recommend visiting Mattress Firm and be sure to work with Albert or Ben. Amazing customer service and I will definitely make sure I tell my friends and anyone needing a mattress, to check out Mattress Firm.

Albert was a great sales person. Answered questions straight forward, no pressure or gimmicks. I would definitely buy there again.

Excellent service. I went to look for a mattress did find one I liked on clearance but with everything I wanted was still out my price range. Went to another store purchased a mattress set they seemed good enough for me. Next day I went back to mattress firm spoke to same rep Mr Albert Friend, we talked for about 45 minutes looking at different mattresses online he even called the outlets to see what they had. I finally showed him what I purchased and the price of it. He said let me see if I can at least match that price. He came back gave me exactly what I needed including delivery and pick up of my old mattress less than what I paid for at the other store. He worked with me and listened to me. Im excited to get my new bed this weekend delivered! I highly recommend mattress firm and when going there ask for Albert Friend, he is a great rep and will help you out.

My husband and I had been looking for several days to find the right mattress. Alexander was great! He answered all our questions. He also helped us to determine which mattress would be best for us. We will definitely recommend Mattress Firm! Thanks to Alexander the search is over!

Steve is a great help and can definitely help you find whatever mattress will work beat for you. And it seems like they always have some sort of sale going on. You can’t go wrong here

I bought a bed and got a free adjustable bed frame, I was told my bed frame would be here TODAY (March 8th) I ordered it 02-27-2021, I called today to see if it was available like the guy said it FOR SURE would be, and it’s not. Had I’d known I’d run into problems like this I would’ve gone elsewhere. When I stated if I would’ve been told when buying the bed that it would’ve been longer than the 8th the employee wanted to get an attitude. I should be the one upset NOT YOU because YOU told me the 8th, it’s the 8th and now my bed will be on the floor until god only knows how long. GREAAAAT Business.

We were in need of a new bed, as ours we very old and was starting to cause back pain. We visited Michael at Mattress Firm and we knew there was no need to go anywhere else. He listened to what we wanted in a mattress and instantly he had 3 options for us. Once we decided on our mattress, he helped us to make sure the quality of our mattress would last by educating us on the best mattress protector. We then told Michael we have a hard time finding pillows that are comfortable to sleep on and he showed us the most heavenly pillows I have ever laid on! And as if all of that wasn’t enough, he helped us come up with the best financing option for our budget. We are beyond ecstatic with our new bed and pillows! If you are in need of a good comfortable mattress I highly recommend visiting Michael at Mattress Firm!!!

Alex is a real asset to Mattress Firm...professional, courteous and knowledgeable. He made the process of finding just the right bed for my aunt smooth and simple. Highly recommend !

Pleasant service and very helpful. I will definitely shop there again. Thanks Jennifer!

We had a wonderful experience shopping at the Morse crossing location and worked with Albert! He was so helpful with our decision on a new mattress. We would recommend visiting this specific location.

Alex and Albert were both very helpful and knowledgable and there was no pressure to buy. They made sure we got all available discounts. We would shop there again.

Albert did a great job explaining the mattresses and answered all my questions. I forgot to remove my credit freezes and has to return the next day. Alex helped complete my sale. All went great and I’m waiting for my delivery which is a few weeks away. I hope I enjoyed my mattress and adjustable base. Thanks

I am a recent heart transplant recipient. Walked in the front door of the store. Was greeted by Alex. I explained my situation. He was very knowledgeable about the products in the store. He was very accepting to my situation. Very respectful. Helped me pick out a fantastic mattress set. I am awaiting delivery and very excited. I will gladly recommend this store and staff to anybody that asks.

Alex is very personable and knowledgeable. The location is up kept and neat. Both Alex and Albert have great customer service skills which goes a long way. There are several Mattress Firms in a small radius, but I would definitely recommend using this one.

Alex was very helpful and gave me many tips on buying the right mattress. He and his new assistant, Jennifer, were very cordial and I would certainly go there again for the benefit of their knowledge.

Seller was very helpful in pointing us to the right mattress in our price range. Drivers were prompt. Kept their masks on and setup everything quickly.

ABSOLUTELY AMAZING! Albert helped me and he was a gem from the time I called into the store until the time I left with my new mattress. He was very educated on everything and didnt try to sell me anything I didnt need. I love an honest salesman! I will definitely be referring everyone to him.

The assistant manager was a great, non pressure, salesman. Id recommend him in 1/2 a second. Made suggestions, very good suggestions!

Very pleased. The store manager was very helpful and knowledgeable about the materials and firmness of each mattress.

The salesmen (we saw 2) were fairly knowledgeable about beds and accessories in the store. Lots of bed choices available. We had to wait 2 weeks for delivery - but that is due to Covid. It is not Mattress Firms fault. Cant say anything about delivery, but the purchase went smoothly.

Third time making a mattress purchase at Mattress Firm; first time at the Easton location. ALEX took the time to listen to what I was looking for and stayed around the price point I requested. He was very knowledgeable about each mattress and was patient while we tried each one out! All questions were answered thoroughly.Alex went above and beyond to find my products in a timely manner (we were in the process of moving).Also, let me make note that all precautions were made in regards to the pandemic. The store was very clean and social distance regulations were honored.Thank you!!

Great service and the gentleman was very knowledgeable about the beds and helped with all my mattress needs.

This was my first time shopping at Mattress Firm and I was very happy with my overall experience here! I called first and spoke to Jason and he was very friendly and answered all of my questions. When I went in I dealt with Alex, who provided outstanding customer service, was very knowledgeable, and was not pushy at all. I told him exactly what I wanted, how much I wanted to spend and he showed me a few different choices without trying to talk me into spending more. I honestly couldnt have asked for a better experience!! Very satisfied and highly recommend to anyone in the market for a new bed!!!

Alex was very personable, professional and very knowledgeable. He was patient taking his time showing me different mattresses/frames to compare to see which ones work best for me. I must admit this was by far one of the BEST purchasing/shopping experiences I’ve ever had! If anyone is looking for a great quality/great priced/great mattress and bed frame, go see Alex at Mattress Firm Easton.

Alex was wonderfully knowledgeable about each brand and products. He was personable and helped us make the best decision for our new King sized mattress. Excellent experience 🙂

Michael was such a great help. He asked us questions to ensure we got the best fit. He was very knowledgeable on what kind of bed we wanted and the great deals they were having. We went in having no idea how much we were going to spend and Michael told us of the wonderful 90 day payment plan. We couldnt be happier with the hybrid that he helped us pick put.

Great experience getting a new mattress. We didn’t know what we were looking for other than it was time to upgrade to a king. The sales staff at the store was helpful and patient, took time to explain features of the various brands and models, and even helped entertain the kids while we shopped. Got a good deal on an excellent mattress and will go back next time we need to buy.

Alexander Kovacs was incredibly helpful and very knowledgeable! Great experience.

Fits perfectly 👌 my volvo vnl lower bed. I like it.

Alex was very knowledgeable of the products. assisted me right to the firm mattress choices, explained the differences, and reminded me to test them.So glad I went there.

We had a great experience at Mattress Firm in Easton you. Alex was extremely knowledgeable annoy each of the beds and so patient. Very friendly customer service. Plus we got a great deal!! Well be recommending this store to the ppl we know. Thanks!

The Associate Albert was very helpful. He gave us a military discount on top of the Memorial day discount. Picked up same day. Good deal!

Great selection of quality mattresses. Jeremy and Albert gave us a great shopper experience. Very efficient and personalized to our preferences. Definitely recommend visiting during big sales so either one of these guys can put together a complete package for exceptional value.

Good experience. I went there to take advantage of the 120 day trade. The salesperson was very helpful. He explained all of my options and suggested I try different mattresses. He was willing to listen to my issues and explain the difference between various mattresses. He offered possible solutions to my sleep issues and showed me how the sheets I choose can make a difference. I appreciate his expertise and patience. Overall it was a good experience.

Alex was very helpful! He was very knowledgeable about his products. He seemed genuinely determined to get us fired for the perfect bed, which he was successful at doing!! Highly recommend using them!!

Enjoyed the experience and the Manager was very pleasant, knowledgeable and safety conscious. He took his time with us and made my wife and I very comfortable. Thanks for the experience!

Alex was amazing he walked me through my different options and was very understanding. I got a great quality mattress without breaking the bank. I’m so happy!

My girlfriend and I were looking for a new mattress for our new home. We walked into this store just to take a look and met a friendly gentleman named Alex who showed us several mattresses within our budget until we found the perfect one for us. Not to mention he offered us several promotional deals to save us a total of $600. The mattress even comes with a 90 day satisfaction guarantee. I could not reccomend this store enough.

Very knowledgeable and attentive. I cant wait for it to be delivered!!

Had a really good experience...went it, got the help we needed but not smothered, found a mattress that we wanted and got it at a great price...definitely recommend.

Salesperson was very knowledgeable and didnt try to sell us on a more expensive product. Showed us the different options in the price range we were in and left us alone to decide. Got us through the purchase and delivery process quickly and saved us some money too! Excellent experience!

Knowledgeable sales staff and management that try multiple ways to help get customers financed if they want/need it. And flexible/expedient delivery times/options.

Very knowledgeable staff which helped us select a mattress for different sleeping types. They were also up front on pricing and quality.

The manager at the Easton store was extremely knowledgeable and helpful in choosing our daughter’s mattress. We bought our bed from there a few years ago and absolutely love it! I highly recommend Mattress Firm at Easton!

My wife and I came in to replace 2 mattresses for our kids. Albert worked with us in a very efficient and friendly manner to get the 2 mattresses and frames we needed. He also worked with us on interest free 12 month financing. Definitely recommend this store!

Alex was wonderful in helping us choose our new mattress! He made sure we were comfortable with the mattress AND the price. Will come back for sure!

The sales associate was professional, understood what were looking for and explained things well.

They have nice mattress sales and the workers are very friendly as well. Alex was very helpful . I chose a mattress & was out of the store in about ten minutes.

The staff at Mattress Firm Easton was patient and knowledgeable to my moms (89yrs) needs. The delivery men was prompt and courteous and cleaned up after themselves which is unusual for delivery ppl. Would highly recommend .THANK YOU !!!

I was very pleased with the way Albert heard my budget and helped me through the process of selecting the kind of mattress I wanted and need.

Thank you for your excellent customer service and speedy transaction

My visit to Mattress Firm Easton a few doors away from Starbucks was amazing. Not only do they have a great selection the salesmen were welcoming and knowledgeable. I would definitely recommend!

Alex was very knowledgeable and quite professional with my husband and I. Thanks for helping us out yesterday.

We bought our first Purple Mattress- it is the best bed we have ever owned. The guys here hooked us up with a great deal on an adjustable base for it.

I had such a great experience at this store! My fiance and I went in this week looking for a new bed. We really werent sure what we were even looking for or what we wanted. Jared was so knowledgable and helpful! It made for a really great shopping experience. He answered all of our questions and gave great advice without being pushy or making us feel like we had to make a purchase. We are loving our new mattress. We will definitely recommend this store to others!

Very great service, and super deals! Our salesman read our minds and had the right answer for everything! Highly recommend!!

Alexander helped me and homered a sale that he really did not have to. He was knowledgeable and I ended up with a solid deal. Will come back when I need an upgrade new size later. Thanks!

The manager was super nice and helpful. He was very knowledgeable of the sales and inventory and helped us to find a great mattress that suits what we were looking for at a great price!

I had a great experience! Very helpful. Very good customer service! I purchased a mattress topper but will definitely return if I need a new mattress.

I had a wonderful experience at the Easton Mattress Firm Alex provide excellent service and was very knowledgeable of all the products. I would highly recommend Mattress Firm and Alex.

The guy who checked us out was very knowledgeable and courteous. Made it an incredibly easy transaction

Hello my name is Brian King. I walked into mattress firm today to buy a mattress from a young man named Alex, very polite, very thorough, and very convincing, I purchased a mattress got everything I needed buy well-mannered professional name Alex

Alex was very professional and extremely helpful in directing us to what we think is the best mattress for us.

Had a great experience at this store! Talk to Steve he will.take great care of you! Keep up the good work guys.

Alex was great very knowledgeable felt like i had a great deal no pressure just gave me options

The gentlemen who helped us as very knowledgable about the mattresses, and very helpful to us while we decided which one we would like to purchase.

Great experience, went in got what was needed and left . Easy transaction at an affordable price!

Albert was great. He was very knowledgeable and helped us find the right mattress for us without pressuring us. The selection was sufficient without being overwhelming and we were in and out during our lunch break.

Salesman was very helpful and explained each mattress to us. Had a great experience. Would recommend it to family and friends.

As first time mattress buyers we really had no clue what we wanted. Keith was so helpful and made the process of finding the right one simple, unlike other stores we visited. Our buying experience was fantastic thanks to him and we’re looking forward to sleeping on our new mattress!

I worked with Keith Hanson during my visit to Mattress Firm and he was very easy to work with. Very knowledgeable on all of the mattresses and pillows they offer. This was our first stop and we wanted to check out a couple of other places before committing. We told him this and he was very understanding and not pushy which is why we came back to purchase from him. He was understanding of our budget and helped fit us into the best mattress based on our price range. I would definitely recommend this location.

Alex at mattress firm in Easton was very helpful and instrumental at helping us choose our new mattress and they have a lot of selection and also will be happy to explain to you their guarantees and warranties

Buying a mattress is a great experience addy this store. Albert Friend was extremely helpful... so much so that I bought 2 mattresses, 2 pillows, a platform, a mattress protector and a twin size cool pad! I would buy again from there in a heat beat. I cant thank Albert enough for all his help.

Good customer services! Done everything with less than an hour. Would recommend it to others!!!

My husband and I were searching for the perfect mattress, I like soft, he likes firm. We were upgrading to a king size and after several stores, including Sleep Number, we stopped into Mattress Firm. Albert was great in listening to our dilemma and showed us a few mattresses. He recommended mattresses based on our needs, I know this because he showed us a much cheaper mattress thinking we would like it better that one we really liked, we did not, we liked the more expensive one and bought it on the spot. Even after we committed to buy, Albert threw in a mattress protector for half off. Highly recommend.

I purchased a mattress and box spring from another retailer, from whom I had purchased a bedroom suite. The bedroom furniture arrived, but the mattress and box did not. I called the retailer and they indicated it would be a week before they could do anything for me, and the box spring was not in stock. I cancelled the purchase and went to Mattress Firm on a Saturday. Both associates working there jumped all over this and sold me a fantastic mattress that would be delivered that following Monday afternoon. Quick, and free of charge. They also aggressively discounted a floor model mattress that was exactly what I was looking for in order to bring it into my price range. I couldnt be happier. They did what had to be done to win my business and now Ill go to Mattress Firm first whenever I need mattresses or box springs. To that other retailer, I say: Take notes. This is how its done right!Thank you so much!

We worked with Jarrett; he was awesome helping us narrow down the mattress we wanted. Mattress Firm got our business today and we look forward to receiving our new bed on Monday. Mattress Firm scheduled our delivery quickly and we appreciate that!