Pettys took care of the Brake lines on my 1992 Chevy G20 Van a few weeks ago. I went here because it was close to me & had great reviews. I was super pleased with my experience, they started work on my vehicle the morning I dropped it off and finished it up before the day was over. The communication was professional, informative and honest. I’ve done quite a bit of my own DIY work on the van but the brake lines were out of my comfort zone. Having some mechanical knowledge, I can tell when a mechanic is BSing me. Pettys did no such thing, it was refreshing to experience a shop with a straightforward approach and integrity. They even followed up with a letter a few weeks after my repair to ensure things were all good. Happy to report that Pettys fixed my brakes the first time, and I’ve been all set since.Highly recommend 10/10

Good. Work. .fair. prices

Went for an electrical issue they fixed it in less than 24hrs pretty decent prices...would definitely recommend to friends and family!

Theyve been taking care of 3 of my cars for years. They always treat the car like it was their own. Great work at fair prices.

Great place to get your vehicle fixed repaired or what ever the case, great friendly customer service, led by owner and Master Technician Donnie Zaiser,also the incredible team that he is accompanied by makes Pettys Auto one of the best Automotive Garages in central Ohio hands down, for great service repairs and more, if your having automotive troubles i highly recommend Pettys Auto, just an all around great experience and reasonable prices

Pettys took great care of my classic Camaro. They were able to effectively diagnose a repair outside of my ability. Undaunted by a carbureted engine, timing, etc., Pettys has the knowledge to fix the problem without relying on a computer read-out. Not to mention, the repair was made to look factory - they appreciate the aesthetics of a restored car. Highly recommend!

Excellent staff, communication was great. Found issue and repaired. Would highly recommend.

Get the job done right..Pettys!!

Great place for service, they got me in within a reasonable time frame. They were straight forward with what was going on.

I was referred to Pettys by another car repair shop. I had an electrical issue that this other shop was unable to trace. Pettys diagnosed and repaired in a very timely manner. They were great to work with! I highly recommend.

Dealership quality work at non dealership prices. Honesty and truthfulness with no smoke. Great and professional mechanics with follow up after the work is completed.

My car is finally running! I had a battery draining problem for months and two different dealerships in town had absolutely no clue what was the problem after I spent 2k with them.My friend told me about Pettys, which was gonna be my last hope before I give up on my car. They didnt get it at the first try but they were able to follow up and actually found the problem.Pettys is not cheap but it is totally worth the price tag.

Good

A lifesaver. We were having major issues with our Honda and immediately felt we were in good hands. They were knowledgeable, service-minded (answered the phone every time), and explained the problems in detail. The fix came in a very timely manner and the cost was in the expected range. Weve now found our go-to mechanic in the Columbus area.

My father Bill Petty started Pettys Auto Service in the early 80s. He always provided great customer service and went above and beyond to help the public. He worked very hard establishing the business and making sure the work was of high quality. It is so nice to see that this is being continued. 🙂

I had concerns when I went to Pettys, car repair can be a scary situation.Finding experience and honesty with the customers best interest seemed to be impossible to find.Pettys proved me wrong!Yes, they do charge the going-rates, however they more than proved their worth.I am not affiliated with the in any way, beyond being satisfied customer.I am familiar in car maintenance, I know what to be weary of.Whether routine or a challenge, these guys are seasoned and sensible.I recommend without hesitation.

Had an issue with my 06 Ford Ranger recently (loose bearing on drive train or something). Saw this shop close to home that was reasonably well-reviewed. Took my car in, spoke with Nick, and while they werent able to replicate the issue, they did look over my car and make recommendations (without giving me that doom-and-gloom scenario lots of shops love to give) and told me there was no charge as they couldnt address the original issue. So far, my car is doing fine, but if that (or any other) issues come up, Ill be taking it back to these guys. Thanks.

I called a little after they opened to get a quote on a full service tune-up and oil change. The guy who answered the phone sounded annoyed and rushed to get me off the phone when I couldnt tell him the engine size on the brand new vehicle I had purchased. When they called me back, which was pretty quick, the guy quoted me a higher quote than I had received from 4 other shops, and many necessary services that should be included were not... So If be paying more to get less.These guys came highly recommend, but my experience was disappointing. Im definitely going to look for another shop to work with instead.

Very helpful business good ppl

Super knowledgeable. Trustworthy and hard working. Had my wife and Is car out in a day after some big repairs. Really impressed, will definitely be back. Check them out.

Pettys is fantastic at diagnosing problems with cars. I have taken my old Toyota to them, and when I recently took my wifes Ford in to them, they asked me how my car was doing. They have always been reasonable, and they can tell you what you absolutely need to fix, and what will need fixing in the future to prevent costlier repairs. I highly recommend them. They were able to diagnose problems with my wifes car that the dealer were not able to diagnose.

I hired Pettys a few months ago to repair the differential on my 2002 Firebird. They completed this complex and involved job in a timely fashion at a fair cost (no surprise to me). Fast forward to this week, and I dropped my car off for an unrelated problem. While Pettys was troubleshooting that problem, they noticed an issue with the differential (which was not apparent to me) and brought it to my attention. After getting my approval, they opened it back up and found some issues. They ended up having to rebuild the entire differential again to solve the problem. This was all completed for FREE under warranty - again, the problem was so subtle that I had not even noticed it myself. The car is now back in my hands and it runs better than ever- the differential is even quieter than it was; its now completely silent and feels and sounds like new. Pettys did not have to undertake this substantial work as it likely would have gone unnoticed by me until after the warranty was up. But they went the extra mile and just earned a customer for life. Thanks Nick and everyone else for all your diligent efforts.

Expensive but well worth it. They will explain your problem and keep you updated while they fix it! They also follow through afterwards to make sure evrything is alright.

Ive taken cars here several times over the years when my regular, nearby mechanics werent comfortable with digging into electrical problems. Were talking old cars (more than 10 years old) that are worth maintaining but that arent worth spending a lot of money on. Each time the mechanics/electrical guys discussed the problem knowledgeably, and each time they fixed it at a reasonable price -- and didnt over-fix it by installing expensive OEM parts and doing unnecessary diagnostics. Ive always been very pleased with their service. Turnaround times were decent. This is a no-frills, get-it-done kind of place, not a franchise with a shiny customer area and lots of marketing and forms to sign.

Used to take on my cars to them guys do pretty good at work

Going to get second opinion didnt take enough time for right testing!

Petty they are indeed. Very rude over the phone gave me a broad estimate and rushed me. Would never try them.

Straight forward. Excellent work. Fair price.

Always helpful get the job done at a reasonable rate thanks Don

These guys are talented, this is my go to shop!

Good service and skilled mechanics were able to diagnose problems in electrical system

Great service at a reasonable price! Very friendly staff, willing to explain everything in great detail.

Not a fan. They wanted a four hundred dollars to fix my high mount break light. I fixed it myself for 30-cents, three years ago, and its still working a-ok.

Nice independent garage, prices are always fair and mechanics are always competent.

I took my car they told me the rates and I said ok, I thought about it, and what I didnt like was they never told me a actual time frame they say it could take 4 hours or maybe more, so I pick uo my car after 2 hours, not fix, but I paid, go home, luckily I didnt take the express way, I stop to grab a bite and they left the hood open, and I knew this fellows were a bit short a full deck, my hood prop has to move a bit so the hood closes properly, they could not close the hood, I am glad I got my car out of there .

They are shady,overcharging,dishonest,tried to charge me more than $300 for diagonastic,$773 for fixing,I took it to other mechanic shop it was $65 all with fixing be careful

He did a great job on my car

Great place.

Pettys has been in Columbus for years and has an excellent reputation.

Didnt even get to make it. The guy was really rude and sarcastic answering the phone on 6/1/18 at 2:24.

Always great service and they fit me in even when I showed up on the wrong day.

Too expensive for me.