Had a check engine light and Automobile Diagnostics was recommended. They were extremely busy but managed to get my issue fixed that day and got me on my way. The staff is friendly and professional and I highly recommend this repair shop.Thanks again for your help!They also go through the vehicle and give an analysis of all systems!
Always amazing service! Reliable and thorough. 10/10 would recommend.
My brakes went out yesterday afternoon & I pulled into their parking lot because it was the closest place. Tammy at the front desk was so accommodating!! I didn’t have an appointment & they got right to taking care of me! I mentioned another problem other than my brakes & left my vehicle there. I got a call first thing this morning from Don explaining in great detail all of their findings & the costs I would be looking at. He also emailed me while on the phone a description of everything WITH PICTURES & I appreciate that! To have everything worked on it could have taken another day, but after explaining that I just couldn’t go without my vehicle another day Don really pulled the team together & assured me that it would get done by 5pm. I cannot even begin to describe how much I appreciate them! It was very last minute & I was so stressed out & they were so professional, walked me through everything step by step & was extremely fair priced! I strongly recommend them to everyone & they will always have my business & referral!! Thanks Don, Tammy & entire staff!! I drove off in what felt like driving a brand new vehicle. Beyond pleased!
We were traveling and the van engine over heated. We called AAA for a tow truck. We were taken to Auto Mobile Diagnostics in Danville IL. Everyone was so friendly and very helpful. They got our vehicle in right away, got the part and finished in less than an hour! The cost was less than anticipated. They said they are especially concerned when travelers break down and try to tend to them asap! Thanks to everyone there we were on our way!!!
I cannot recommend this business enough. Will always be my go to local shop.
Theyre not cheap or low price but good mechanic good service friendly people
I was very pleased with the service I received at Automobile Diagnostics. I brought my vehicle in for a check engine light and they were able to diagnose and repair the issue. They contacted me prior to the repair and explained the issue, the cost to repair, and answered all of my questions. The entire process was professional and transparent. I really liked the fact that they provided a printout of the inspection with photos. I also purchased a car care club membership that offers some great specials and discounts on services. If you are having and issue with your vehicle then I highly recommend contacting Automobile Diagnostics. Im sure you wont be disappointed.
A+ work and diagnoses! This is the only shop in town I trust to service my wife and I’s vehicles. Brad, Tammy, and Don are down to earth, honest folks who work hard to serve their Customers and provide quick diagnoses and solutions. They’ve always been so kind to us and their prices are excellent! You get what you pay for folks, take it to Automobile Diagnostics and leave it to the pros!
I was impressed they were able to get my vehicle in so quickly. They called within an hour to let me know the issue and had it fixed by the end of the day. The repair price was more than reasonable as well. Great people, great work.
Great to talk to, quick turnaround!
Ive been using Automobile Diagnostics for years, as have my parents. Weve been very happy with the work that they have done. One of my criteria for judging a good business is their personnel turnover rate, of which Im happy to say seems low to none. The pleasant office staff is always helpful in figuring out what current deal is available to use prior to check-out, whether its a AAA discount, coupon in their monthly newsletter, or deal offered in their yearly car care club. And Im always getting follow-up texts to make sure the vehicle is running well. I cant recommend their business enough!
Excellent service. I can trust that they will quickly and honestly diagnose my vehicle’s problem. It always runs like new when I get it back.
Very professional and clean work, I am impressed with their service. Thank you
AD always gives us fast & friendly service at a fair price. Theyre very thorough with their inspections, and they explain things so its easy to understand whats going on with my vehicle. They never make a move on an unplanned repair without communicating with us about it first. Dependable, reliable, trustworthy. I doubt I will ever take my vehicle anywhere else.
Our the family mechanic labored and could not figure out why there was no voltage to start 2013 touring. The nice folks at automobile diagnostics found out it was only the cable to the battery due to wheel Mount location salt erosion (invisible damage). They replaced for almost nothing, they could have diagnosed a fortune load of expenses but they didnt. 😥🤑👩🔧😃
They did a fantastic job working on my truck and i would recommend any one to take there vehicle there
Very satisfied with the service and the care. Definitely have my business. They got me right in after my vehicle threw a serpentine belt off. Bolts broke off from p/s pump which resulted in belt coming off. Repair was done in a timely fashion and the bill was not out of line in the least. Great service and great people.
The staff at Automobile Diagnostics is always so helpful, they teach you what you may not understand on a repair and are prompt in their service. We use this business for all of our cars!
They are very professional and responsive. Very clean and on time.Did a great job on my Lexus and will return when needed. Josh was extremely helpful and professional.Thank you for a great service experience. A breath of fresh air in our world today.
Great local pizza chain. Try their feta bread, you wont be disappointed. I know I wasnt
They were very timely and polite!!
Brought my Toyota here, they ran a full diagnostic and fixed the issue I had and ordered a part needed to do so in a timely and professional manner. I recommend doing business here and will bring my cars again. They were courteous & professional in all their communication with me.Thanks a lot !
Brad and Tammy in the front office are super nice, professional and accommodating. They have gone out of their way to help my family and me in a very timely manner. Very pleasant experience working with them.
Cant say enough how Auto Diagnostics cares for my 2 vehicles. They seem to treat them as their own. They call you about anything they find on inspections and ask if you want to fix it. Always a pleasure to work with them and highly recommend their work and work ethics.
As a new customer I brought my truck in today to see if auto diagnostics worked on front in suspension repairs the receptionist which I considered rude and unprofessional told me that the 1st available but pointment would be Tuesday I said fine but can you send someone out and tell me if you do these type of repairs she said no the 1st available appointment would be to use the I said why would I want to wait until Tuesday bring my truck in and then you tell me that you dont service these type of repairs can you please send someone out and tell me if you do these type of repairs she said no as a new customer I was deeply unsatisfied with my experience with auto diagnostics and would not recommend any new customers to patronize this establishment. Anyway I took my truck in to H and K automotive technician came out and told me that they service this type of issues and schedule me in for Monday for repairs.
Have been very pleased with Automobile Diagnostics over the years. This latest visit was no different. Accurate quotes and work well done...and only the work that needs done. Very helpful and courteous staff. The only place I will take my car for general repairs. They will also give you a ride if your car needs to be there for a couple of days. Which is very helpful in my case.
We had been having some intermittent issues with a car starting, and had taken it to other mechanics who were not able to diagnose what was causing it. Automobile Diagnostics was able to determine it was some failing sensors that hadnt triggered the check engine light yet, and they had new parts ordered and replaced less than 48 hours from us first dropping it off.
I would be happy to recommend Automobile Diagnostics to friends and family. They will be open and honest with their service, they will tell you what is needed now and what can wait. Provided me with a detailed phone call and document explaining exactly what was checked and serviced at my appointment. Discussed a service plan for future appointments as well. Overall, a friendly, transparent company with competitive rates. The shuttle service to work was a great bonus for those of us without two vehicles!
They are always punctual and do it right the first time!
My sons truck broke down while returning from college in TN. Triple A towed the vehicle to Automobile Diagnostics and I’m really glad they did. Unfortunately, due to the age and computer board issue, we decided against having the vehicle repaired but Don was great to work with. He did a diagnostic and explained what happened. He then tried ordering the part through Ford and updated us on the extended back order. Although I had never met Don I felt he was trust worthy and did an amazing job. I would use this shop if I lived in the area.
Really good experience with them, they were very professional, and diagnosed and repaired all the problems my car had very quickly. Everyone is also very nice, it was such a pleasure to work with them.
Needed some work done on my 2014 Impala. Got me in quick. Got it fixed quick. I felt the charges were reasonable for the work they did. But most importantly: excellent customer service. Very open and friendly and happily answered all my questions. Overall a pleasant and painless experience.
Brad went out of his way to help me replace my dead battery. The service was exceptional! Highly recommend Automobile Diagnostics.
I’m new to the area and needed to find a good mechanic and several people at work recommended these guys. They were very professional and friendly. I felt like they actually wanted my business. Unlike some places I’ve been. At least now I have a good local mechanic. I can take that off my list of good local businesses to find.
We moved to Columbus in 2013 and searched around for a recommended shop for our cars and have come back again and again to Automobile Diagnostics for the terrific service before, during and after the sale. They are terrific at communicating upfront before doing more expensive work as well as when the work is finished to let you know your car is ready. They are professional through and through and know their way around a car. -- Recommend the Car Care Club coupon book. It pays for itself just with 3 of the 4 oil changes included.
I was very pleased with my first visit to Automobile Diagnostics. They did a great job of fixing my car that was misdiagnosed by the dealer. At pickup I learned that that they could do inspections on new cars to meet the manufacturers requirements. Forget dealers, Ill take all my cars to them from now on! I also got a 24 month/24,000 mile warranty on their work. I would highly recommend them!
The staff is a pleasure to work with. If there is a problem, they thoroughly explain their recommendation for repair including the pricing. They have done everything from replacing an engine to oil changes for us. They provide great service at an affordable price. We would highly recommend Automobile Diagnostics.
Excellent service! Very fast and thorough diagnostics. We were able to get our truck in the next day. Detailed report given for a fair price. Would not hesitate to use them again.
Automobile Diagnostics has been taking care of my vehicles and my daughters vehicles for at least 15 years!! They help me to keep up on scheduled maintenance needed to keep vehicle performance at or above par. The times I have needed repairs, I TRUST in what they find, their explanations of the problems and what is needed to get me back on the road again!! This is a business with INTEGRITY!
First time customer with my Volvo and will return.Very friendly, thorough and collaborative. Recently moved to area after having my Volvo S60 serviced by the same certified technician for years. I was very impressed how they review multi point inspection (about 40 different items) results separate from my oil change. It helped me have confidence about their quality of service and allowed me to budget different types of service on my next visit.
Fantastic service and such nice professional people. I’ve never seen an auto repair service be so customer service focused. They call every time the next day to see how my car is running and if everything is ok. They’ve left hand sanitizer in my car for me during these Covid time and they send out a monthly customer newsletter. Awesome customer service and reasonable prices.
Automobile Diagnostics has supported our car repair needs for years, and done a great job. They get everything ready ahead of the repair so that they can take care of it in as little time as possible. The people are friendly and helpful with options. Ive even received appreciation gifts from them!! Great group of people -- glad they are around to help us out when we need it!
I’ve been bringing vehicles here for years. They always do a fantastic job. They’re honest and not try to oversell you. Brad and his staff have my business for many years to come
Our family has been using Automobile Diagnostics for years. They have wonderful customer service and are willing to schedule appointments for a time that fits our familys busy schedule. We would highly recommend this business to others!
Sorry I thought I was rating a different business close by you guys. Im sorry thanks for asking though And bringing it to my attention!
Friendly and well knowledgeable mechanics and front desk people.
Weve used Automobile Diagnostics to service our cars since moving to Columbus 4 years ago. Weve never been disappointed. Their staff, service, pricing, professionalism, and attention to details have always exceeded our expectations. The problems are always fixed, and a detailed report of the vehicle and suggestions for upcoming maintenance is always provided (without pressure to do the work!). They have become our home for auto care.
I took my old pick up to these guys for some troubleshooting help on the ABS brakes. They quickly diagnosed the issue and ordered the required parts. While they had it there for the brakes, they also did a very thorough inspection on the entire vehicle. The brake repair led to a few other repairs along the way, but my truck is now safe to drive.They kept me in the loop along the way and would discuss options before proceeding with the repairs. Very well done.
Excellent customer service, top notch technicians, and a trust you just cant find anywhere else. Call Don, he will take good care of you!I cannot tell you how much Automobile Diagnostics goes above and beyond for their customers. Thank you for the gift that was left in my car after my oil change! You guys are the best!
I took my van in with a concern and they were able to obtain the part needed and make the repair the same day!
I have always had such a positive experience with Automobile Diagnostics! The one thing I specifically like is that they call you before they make any repairs. They do not just assume you want it done at that time. They give a great professional opinion and also value what you want to do. I always feel like my car is in good hands!
Always the same GREAT service..outstanding..
Automobile Diagnostics is top notch. They were very thorough and honest about the repairs my car needed. They understood when I told them I did not want to repair my car as it was not worth repairing. I told them I would be trading it in on a new car. They told me they would be happy to check the new car out before I purchased it!! Now that is what I call customer service. I would definitely use them in the future.
This place is for anyone looking for an honest mechanic. I always get great service at affordable pricing. They look over my car and let me know what will be wearing down in the future so I know how much to budget for the next maintenance visit. The staff is friendly and knowledgeable. And if you cant wait on your car, they will give you a ride to work! I highly recommend them without any reservation.
Automobile Diagnostics have been taken care of both our vehicles and they have done a great job. They have also very polite and knowledgeable staff. Definitely highly recommended!!
Cant say enough good things about them. Ive gone here for years and its the only place Ill take my car. Everyone is very friendly and knowledgeable. Theyre always upfront and honest about what can wait and what needs done now, which means a lot to me, especially when money is tight. I dont hesitate to recommend them to all my friends and family.
Automobile Diagnostics have been taken care of both our vehicles and they have done a great job. They have also very polite and knowledgeable staff. Definitely highly recommended!!
Great customer service! Friendly, professional and quick! We will be taking our vehicles here from now on! This was our first visit and we were treated like we had been their customers for years!
We’ve used Automobile Diagnostics for years, and always get great service. It’s nice to have a place like theirs where I can trust the estimates and never have to worry about quality.
Hi nobody likes spending money for Auto repair services But they have great service!
They got my daughter in to do a diagnostic check right away. They did the check in a very timely manner and gave us a detailed printout of what the diagnosis found. No guesswork! Very pleasant experience and the staff is very courteous!
Needed catalytic converters and an array of other sensors changed. Automobile Diagnostics had my truck fixed within two days at a very reasonable price. Will bring my business back in the future if needed!
The automotive team was very nice. They were able to get me in the same day and I received a break and discount for breast cancer awareness month. My parts had to be ordered therefore, I was without my car for 3 days. However the breaks are much better now. Thank you so much for our continued partner ship and for all my automotive services.
Very friendly and professional service! We can always count on getting our car repaired correctly at Automobile Diagnostics. They keep our car running well and we trust them to do what is needed and not to make unnecessary repairs. We have recommended their service to many others. We appreciate who they are and what they do!
Very great experience! Although we did not get the best news about our vehicle, the staff was very responsive and friendly! They went above and beyond to answer questions and help us in any way we needed! Thanks Automobile Diagnostics!
Work needed and price was quoted prior to work being done. Job was scheduled and completed with full warranty on time. The work was of great quality. I strongly recommend automobile diagnostics for any auto repair. They work very hard to be a five star service.
Quality of work was very good. Estimate of repair was accurate and repair was completed on time as promised.
Automobile Diagnostics is a very dependable, and love how they inform you exactly what your vehicle needs and provides you photos of wore parts. Very Impressive shop !! 😀
They got my car in promptly, kept me informed of needed repairs, and were always very friendly. The cost of my repairs were far less than I expected and the repairs were completed in a timely manner.
The staff is always very friendly and helpful. They take the time to answer all of my questions, no matter how silly they may be. This is the only place I bring my vehicle to be serviced, and the repairs have always been done correctly the first time at a reasonable price. I highly recommend them!
Price is reasonable. Friendly stuff and great job. I went another repair shop last week. They told me nothing problem but my car still acted weird still. I decided to take my car to Diagnotics. They took care of my car well and gave me detailed explanation. I highly recommend!!
I was only in for an oil change this time but it was done professionally as usual. I especially appreciate the 50 point inspection they always do and the summary of results they share.
Prompt, accurate, affordable, and thorough! We are very pleased and our heat is fully functional now. Saved us more than half what the dealer quoted!
Great service and customer experience. Delivered fixed car on time and were always willing to help. Would highly recommend.
Very happy with Automobile Diagnostics! The heater core replacement on my Jeep was performed much faster and at a lower price than I expected. Also, the thorough inspection report makes be feel confident that the rest of the vehicle was looked at. We plan to take our vehicles there in the future.
Kind. Considerate. Knowledgable. Practical. Do quality work. Fair and transparent. No surprises.
I always have a great experience with mobile diagnostics! They are thorough and timely and I trust that they are giving me good information and not just trying to sell me parts I dont need. The price is reasonable too! I definitely recommend!!
Everyone I encountered here were extremely friendly and extremely helpful. After being turned away by several other auto services, Automobile Diagnostics understood the situation I was in and were able to fit me in for the day. I left with my car problems fixed after paying a fair price. Highly recommend. Very genuine people.
My wife and I take both of our vehicles to Automobile Diagnostics for oil changes and general maintenance. We have always had positive experiences. The staff is professional and kind. I would highly recommend their services to others.
Don W. does amazing job, Ive taken my cars there for years, wouldnt go anywhere else. I tell all my friends and family how awesome they are all the time, and tell them thats the place to go!!! Talk to Don or Josh they are awesome.
Thanks again for the great service! Appreciate the quality of work and care given to our vehicles! Everyone is so friendly that means a lot! Thanks again!
Ive been going here for several years now resulting in a highly satisfied customer🤗. Brad, Don, Josh and Tammy give you their all and the guys are all so helpful in explaining exactly what they have done to your car. If I have to drop my car off and dont have a ride back they take me. If I stay for an oil change which I did today Tammy is right there to entertain me. Dont get me wrong she does work and is very pleasant to be around. Very good with her customers. KUDDOS to all of you and THANKS 🚗😉
I highly recommend Automobile Diagnostics for reliable, quality service. They are a fantastic bunch who are always kind and friendly -- very thorough yet patient with a customer like me whose automotive knowledge doesnt extend beyond which side my gas tank is on. I know my car is always in good hands there.
They went above and beyond to get my car done the same day where other places wouldn’t have been able to! I’ll be a customer for a long time!
After hitting a coyote on the highway at midnight our car ended up not drive-able. Being 3 1/2 hours from home and unsure of the area we had to take the recommendation of the hotel front desk agent and THANKFULLY we did. Automobile Diagnostics arranged for a tow truck to come and get our car and bring us to the shop, they kept us up to date throughout the entire repair process, repaired the car quickly and even called to make sure we made it back home safely and that everything was running properly. Car trouble is always stressful, being stranded so far from home makes things even worse but Josh, Tammy and the entire team made everything so much easier. I highly HIGHLY recommend Automobile Diagnostics.
We took our car in to diagnose an air conditioning problem. Reception desk was very kind and friendly. They got back with us the next day on the problem and an estimate. Then they fixed the issue the next day without any additional problems. Everyone we interacted with was professional, helpful and friendly. Would definitely recommend them to others needing this service!!
Moved from Md to Columbus, IN this summer. Bought older car w/200K miles. Took it here when 3 diag lights came on and I had a slight miss in the engine. They spent more than an hour doing a thorough computer diag and an impressive visual inspection, then test drove the van! Gave me a complete run down and fortunately nothing needed done immediately. This is by far the best and most reasonable vehicle service Ive ever experienced!
How many times can you leave an automobile repair facility with a smile on your face? Well Automobile Diagnostics of Columbus did just that for me. Not only did I received a detailed diagnosis of my cars problem in terms a non mechanic can understand, but also a fair price to do the work. Automobile Diagnostics of Columbus also has a fantastic Car Care Club Card that all should check out. It saved me a little over $100 on my repairs. The only way to sum up my experience with Automobile Diagnostics of Columbus is to say they are wonderful people to deal with who provide fast service and great prices.
Always thorough and patient while explaining what needs to be done. Often they make suggestions but never push unnecessary work. They are professional, friendly and will take you to work if you need a ride in Columbus!
I called them with a semi time emergency, they were very understanding and worked me in ASAP. Great service and a great price. Very nice to work with! Highly recommend.
We have brought all of our vehicles to Automobile Diagnostics for repairs of all kinds. They consistently repair at a very cost effective rate and work hard to find us the best price for our repairs. We feel very safe knowing they are taking good care of our cars.
Nice customer service but was priced very steep for a new transmission. Ended up going elsewhere, but would definitely consider going back there for a normal routine visit.
I love this place was weary at first. Thought they would be expensive. I have taken my car to them several times. Very pleased with service, accuracy and price. Definitely my go to shop. Quality work and stand behind it. AAA+
Weve used Automobile Diagnostics for over 20 years. They are always kind and helpful. When the work is done, its done right. Id recommend everyone to take their vehicle there! I wish they had a car wash!
This was my second experience with them and both times were excellent! They figured out what was wrong with my car and fixed everything that was wrong as well as a couple other things I didnt know were wrong. This was all done in a timely manner. Everyone is friendly and knowledgeable and really tries to help in any way possible! I highly recommend them!
My brakes died and they were very helpful in getting the damage assessed as soon as they could. Don also gave me an overall take on how my car was doing and the prices for all the fixes were very reasonable. Im not a local to Columbus, so the fact that they were able to get everything fixed within two days was a great help.
This place was a saving grace! Called at LEAST 13 autoshops to press on a bearing and most were trying to charge $90+ for a 30 minute job. They did the job for half the price and also gave me feedback on my vehicle and tips to diagnose the issue. Great staff and great pricing! Definitely would recommend and come back!
Auto Diagnostics staff is very helpful and friendly. For less than what wed pay at a drive-thru oil change location, we received an oil change that included an extremely thorough inspection and report of the condition of our vehicle. Thanks Auto Diagnostics!!
Friendly staff. Willing to go out of their way to make your experience a positive one. Trust them with my car!
Don and the rest of the staff at automobile diagnostics are amazing! They have always provided amazing customer service, taken time to explain (in English) the issues with my car, and provided sound advice… even if it is to recommend an option that does make them money. I wouldnt trust anyone else with my familys car.