As soon as we pulled up. The manager came out to great us and ask us what we needed done. Really professional. Unfortunately, they could not get my tires to seat on the wheels because they were run flats. They did not have any cheetahs in the shop for them to seat the tires. However, they did refund me some money because they could not complete the work. Really made up for it. I had brought my own tires in, but when I was there, they said they do price matching. So I will definitely take my car there in the future. Really nice facility. Really clean. Adam the manager was so helpful. I would definitely recommend bring your car here.
I cannot say enough good things about the crew at Discount Tire in Columbus, Indiana!We had a tire on our travel trailer blow out on I-65 about 15 miles from Columbus. After I got it changed, I asked my wife to look for a nearby Discount Tire. I have bought from their location in Indianapolis and have always been happy.My wife spoke with Devon on the phone and he was very helpful, professional and courteous. He told us what they had in stock and assured us they could get us in quick.More soon...
I give it 5 stars they treated me quickly I went for a flat tire they did not charge me for free and I will return there in the future to buy tires
Very friendly staff. Clean, organized, and quick! Went in to get four new tires and they didnt my tires in stock. However, the manager called another store and ensured that they made shipped them out that day and we were able to pick them up the next afternoon. Great service! My new go-to tire place
Glad to have Discount Tire in Columbus. They offer great service, at reasonable prices. The staff is always friendly. The shop/waiting area is always clean and orderly.
The very best in Columbus! After first getting wrong tires at another place, I walked right in here and they got me in the system and all 4 tires put on in under an hour- staff was great, polite, quick and efficient! Will go here from now on!
Literally the most useful tire place in Columbus! I called around for 2 new tires and they were the only ones whom quoted me under $160. Walmart, Midas and Tire Barn wanted way too much for just one tire! I was only in there for 10 minutes!!! 10 MINUTES!!! GET YOUR TIRES HERE!!
Cant thank Adam and the DTC team enough. If youre wondering where to get your tires, stop wondering. This is the place. Heres a bit of our recent experience: We had a trailer tire blowout on a long trip, and it could have derailed our family vacation. We arrived at the store with only an online appointment for 8:45a and Adam and team listened to our story and actually got us taken care of right away (the tires were done before Burger King next door could get our breakfast order right). Thanks to everyone at this store, we were on our way before our appointment time and are MUCH safer going down the road. The DTC service and team members are what keep us coming back, even if we have to drive miles out of the way. You all saved our family trip and we appreciate you!
The gentleman I had help me found a location that had my tire in stock. I couldnt wait for it to be ordered. I have 4 status because I dont appreciate trying to get me into a lower tow rating even after telling you I tow heavy duty. I would return for other needs however.
Very friendly and helpful staff. They got us in and out very quickly!!!
Extremely friendly staff, parked my car and as soon as I looked over, someone was outside my window ready to help. They were very quick and helpful, with reasonable pricing. If you need new tires this is the place to go!
Getting tires here is super fast no wait that was awesome
Great price! Nice people and prompt service.
Great customer service.Stopped in on the random. Had a slow leak in my rear drivers side tire. Manager Adam walked to the door and greeted me.Took my car in. Told me a small nail was in the tire. I asked if the repair process could damage my cars tire sensors. Adam explained how Discount repairs tires and the technology used. Shared a story from his experience.The other employees I spoke to were friendly. I overheard their phone interactions which were pleasant and helpful.Tire repaired. In and out in < 20 minutes.
At about 4:00pm on a Saturday afternoon I went into our garage and noticed that my wife had a flat tire on her Prius. Having recently relocate to this area from another state I had no idea where to go for a tire repair. I immediately began searching the internet. I went down the list and called several places and none would fix the tire at that late time as most closed and were not interested. Being about 15 minutes out of town I notices a small ad for Discount tire and called them. I was advised they closed at 5:00pm. I immediately drove the 20 minutes to their location. I arrived at 4:30pm. There were 3 people in the lobby and immediately upon entering I was greeted by a gentleman named Levi. Levi advised me the tire would be completed by 5:15pm because there were people ahead of me. It was not a problem so I sat and waited patiently. At 5:00pm a young man informed me the tire was ready and indicated that he would put it on the back of my SUV. I said that I had not paid for it yet and he informed me it was completed at no charge. Being quite surprised I said No charge! Are you sure? He said, We do not charge for flat repairs. I thanked him profusely and let him know that do to their level of service I would be returning to buy a complete set of tires. I am a stickler for customer service and am constantly evaluating levels of service. In a time of complacency and generally poor service I must commend Discount Tire on their excellent service. I always leave reviews on line, good or bad. As soon as this review is completed I will be visiting other on line sites to leave more reviews. Well done Discount Tire, and especially you Levi!
Noticed late this afternoon that I had a screw in my tire. New to the area, but have always used discount tire, so I decided to give them a call. Expecting to get an appointment for days later, I was told to bring the car in now and they would take care of me. They did the full inspection on all my tires (to ensure I didn’t need new ones) and then informed me they would have the tire repaired in less than 45 mins.In all my years of using discount tire this was by far the fastest service and most professional treatment I have received. I highly recommend using discount tire for all your tire needs, and if in the area make the trip to this one. When I need new tires I will be back to talk to Mitch!
My husband recommended for the fast service and it look only 30 mins to put all 4 tires in. but cheapest option was near 450 AFTER $30 DISCOUNT.they didnt ask me if i want to keep old tires and charged for disposal fee of $11 as well...the service is great for who wants immediately help.but not for who wants to save on $$$
Quick courteous and get you out the door
The guy was very nice and loaned us a tire. Not many places do that. I wish I could remember his name
My experience with Discount Tire was amazing! Sure, it was a simple tire inspection, but the employees greeted me as I drove up to the store and were very clear in their instructions of where to park my car. Inside the store was very clean and the employees were very cheerful. They removed the nail in my tire and repaired the hole for free. I was in and out of the store in about 15 minutes. After several days, the tire has maintained pressure. I will definitely be coming back here for all my tire repair/needs.
Everybody was very helpful in helping me make my choice in wheel & tire package. I will be back for other services
Just had a low tire....very courteous technician checked all 4 twice no charge!
Fast, friendly, and professional people. Will go back for any tire needs.
Great service. Needed a flat repair, made an appt online. Was greeted at check in with very friendly service. Very quick and was in and out within 20 minutes! I’ll go there now for anything tire related!!!
Done 15 minutes early.Thumbs up.
Great service friendly staff
Quality work and products in a timely manner
Great customer service.
Had some pieces of metal in my front tire. Took it to Discount Tire Columbus. Excellent service, very professional, and they did not charge me anything. Thank you
I called them after having an appointment with another company and Adam in the front registration area was absolutely amazing, his customer service skills were 5 star alone and the service guys were very quick and super friendly. I will make my appointments with Discount Tire from today on out!!! Thank you for 5 star service gentleman!!!
Great people great service
Huge thanks to Brandon and his team for setting me up with wheels and tires for my husbands pickup. Brandon sold me the sets and actually went through pricing and worked with me on what we really needed. The shop team was nice and informative as well as helpful. Best treatment Ive received from a tire shop in a while.
Great customer service.
The best place to get your tires and wheels. The service is outstanding and they are the experts you can trust.
Extremely professional and helpful, very pleased with my experience. When I need tires again this is where I will get them. Thank You
Very professional got me in and out and the pricing beat all other prices in Columbus Indiana!
My wife went there for emergency repair due to flat tire. The tire was nailed up. I appreciate their service that the tire was repaired without any payment. Definitely, we would like to go there for out next tire purchase. Very friendly.
Very helpful and attentive staff and service was very quick!
Service was clean and quick. Covid friendly procedures in place to protect the technicians and the clients. Service was very quick smooth and friendly. I will definitely return here for my tire needs in the future.
Friendly and courteous crew. Very helpful and informative. They patched me up and had me back on the road directly. Nice facility. Would highly recommend their services. Will definitely be back in the future...
So far so good
I noticed a bulging sidewall and had to make an an emergency stop during a long trip alone with my kids. They had a new tire on and ready to go before I could walk across the street and grab some lunch. Barely made a dent in our timeline. So appreciative of their fast service.
Great service. Im definitely know how to keep someone happy.
In and out in 30 minutes replacing a tire and a valve stem on another. Painless
We have had them replace the tires on 3 vehicles now and love their prices and service. Much cheaper and more professional and cleaner than most other places in town.
Great prices and service. No damage to wheels and always fast. A+
Very prompt and friendly service. Highly recommend
Wow....talk about service...a screw in one of my tires...in and in less than 25 minutes..very clean location.Theyve got me and have my future tire business!
Adam was super helpful. Really great customer service
I waited patiently, paid my almost $300 bill. Unfortunately they did not have the right lugnuts for my wheels as they thought. Got the right lugnuts overnighted the next day but had to wait another hour & 15 minutes to get my tires and wheels put on, I was told, about 15 minutes. 3 hours I spent at Discount tire to get my wheels put on. I guess they already had my money so there was no motivation. Not impressed.
They are absolutely awesome, Service is excellent. I would recommend them to anyone and everybody.
Awesome customer service. Took me as a walk in twice and got me in and out extremely quickly. Its definitely a longer drive for me to get to this location, but its worth it for the hassle free service. Adam Cuthbertson is great at his job....dont lose him.
Awesome staff, great service! Nice waiting area and appointment was painless. Guy saw I ordered wheels but not the center caps with them and ordered them on hand in case I wanted to buy them too. Saved me, cause I definitely wanted them but forgot to toder them. Wish I went here earlier!
This place was just amazing! No problems, no issues, I told them what I needed and they got it done with no hassles, I got right in and out under 30 minutes.Prices are very reasonable service was just above and beyond. The gentlemen were very friendly and professional.I highly recommend to anyone.
Discount tire in Columbus has forever earned my business. Guys working up front are no joke. Got my issue with a set of wheels and tires purchased through them fixed in 10 minutes. They honored their warranty even though the wheels and tires were purchased prior to me owning the truck. A+ job. Excellent customer service.
Called ahead to buy a tire from them after a shop said they could not repair my tire and I needed a new one. When I showed up they knew I was willing to buy a new tire looked at the one that needed patched and told me they could fix it. 20 min later I was on my way all at no charge. This is definitely a place I would recommend and would go to again.
Nice place, employees are friendly, and do an excellent job.
After having poor experiences with the other tire shop in town, I decided to give Discount Tire a try, and Im glad I did. I was in and out with a new set of tires in about 20 minutes. The store was very clean and looked nice, a polar opposite to the other place, which was always dim and dingy.They had me drive my car into the bay, lifted it, changed the tires, and had me drive out of the bay once it was finished. They never had to enter my car at all, which is pretty important to me with how the pandemic is ramping up lately. There were also masks being used and plexiglass shields at the registers, something again absent at the other tire shop.While I was waiting, I also overheard them talking to another customer, offering various options on how to take care of her situation, including some that I wouldnt have expected. The staff are very knowledgeable and professional, and seem genuinely interested in helping out however they can, rather than just trying to make a sale. I was extremely impressed, and definitely plan to do future business here.
Awesome!!! Great service and quick. Plus, my old man was able to take a leak.
Great place to buy tires.
Spent about 3 hours shopping for tires online. Checking prices and reviews on tires before deciding to buy tires here. At the end of the day they had the best deal and more selection of tires. Maybe not the absolute cheapest tires but definitely better tires for the cheapest price. Also extremely friendly and fast. Had 4 tires installed in about 20 minutes!
Had a wonderful experience with the discount tires! They were super quick, great new tires, and very friendly service!! Highly recommend to anyone looking to get new tires!
Awesome service!! Will always go there!
My gf needed a tire patched, it was her first experience with doing something like this with her car and knowing how some shops can be with women I’m ecstatic to say that the staff was professional they were fast and extremely friendly to her when she took the car in and I as well over the phone. They told her it would take 25 minutes to complete and it only took 15. Highly recommend these guys! NEVER GO TO TIRE BARN.
These guys are great! Id definately check here before looking anywhere else.
Service was fast and friendly. The crew took extra close look at a sensor issue I had and corrected it free of charge. It was a great experience.
I’ve been here 3 times now and each time they’ve been very quick to get to my vehicles. Not only are they quick, but they do a great job as well.
THEY TAKE CARE OF ME AND GIVE ME THE BEST VALUE AFTER.INVESTIGATING OTHER COMPANYS......NICE PEOPLE
I had a low air notice and they checked the air in all 4 tires with a smile and were very friendly.
Just need my tires checked, great service
Staff is always professional and fast! We have had several great experiences with this company.
Fast, friendly service!!!
Went in with a 2020 vehicle with 7k miles spoke to Kyle. He came out looked at the screw in tire and noticed a thin pin sticking out right next to the screw that was leaking. I asked him to dismount the tire off rim to see if the pin object went all the way thru he said he sprayed it and it had bubbles coming out just like the screw. So I had two choices buy a new tire or he would put my spare on. So of course I took it to another shop who did as I asked and removed the tire off the rim to look inside the pin never went all the way through. So Im thinking this is a new tire shop in a town that already has 4-5 tire shops they would want to build a customer base? So my advise is to stay away from Kyle until he gets more training and knowledge about tires and customer service. They offer free tire repair but insist on selling you a new tire without inspecting the tire completely.
Brock helped me a ton! He answered all questions i had and went above and beyond. Give that dud a RAISE money 💰
Always a great place to get tires! Fast and friendly. Dont forget your military discount there! Fantastic staff!
Brandon and these guys made this an incredible experience. Couldnt be happier with the service they offered.
Good experience. Nice employee helped us. Thank you !
They are cheap for tire price and they get the job done quickly
Everything went great. Very good service.
This place is the best. Quick service and friendly staff. Highly recommend them.
Great prices on name brand tires, with quick professional service.
Great place to shop fast friendly nice shop
Great service. Great staff.
New business in Columbus, employees were very nice.
Had tire rotation and bought spare tire and rum
Rude and acted like he was better than my children and I
Great place for all your tire service
Got us in right on time for appointment!
They were friendly, and they had me in and out in a jiffy!