I hit something in the road heading north on I-75 in July 2020. I finally got the damage fixed this year at Sheffields Collision Center. Everyone I interacted with were polite, professional, and willing to go the extra mile in the pursuit of customer service excellence!.

Good customer service highly recommend have your car looking brand newThank you Tim for everything you did for me!

Very Honest collision center. Thanks Tim for everything you were wonderful. The best and I saved $

The best service and prices around

I own a 1999 MX-5 Mazda Miata which was involved in collision damaging the drivers side door & rear quarter panel on same side! The vehicle ended up on their premises for over two months. At one time during this period they remarked they found all parts & would have car ready . They said this on more then one occasion during this time period. August 13, this called & told me no parts were found & to pick up vehicle & they will refund money already given to them for repairs ! I was devastated since they left me to believe they were repairing my car. They said a savage yard was the only option. I could not find parts myself but my son found parts & now owns the car! A sad experience is what I had with these people & will never be back! I am without any car & saving money to buy another Miata !

Mr.Thurston was very caring and attentive a d he took good care of my car when I had an accident. There is no price for good customer care plus my car. Thanks

I was tired of getting the run around with all these big chain box stores in Columbus. I decided to take my vehicle to Sheffield Collision Center. I described the noises I have been noticing with the car. Thurston and his team were very honest with me from the start and they figured out the problem within minutes. His team did a wonderful job keeping me posted with the progress of the repairs! They fixed everything in a very timely manner. I trust Sheffield Collision Center with all my car needs. If you are reading this, I would HIGHLY recommend Sheffield Collision Center for all your vehicle maintenance!!

Nice clean courtesy but way overpriced if u have pay out of pocket.

I visited Sheffield back in September of this year so this is a late review, however I waited this long to see if I would really be satisfied with the overall results of the work done to my car & I must say that this is by far the best Collision Center in Columbus Ga. I ended up coming to them as my last option since I didn’t know much about them at the time & I must say that I am happy that the other collision centers in the surrounding areas did not service me because I am so satisfied with the results that I received at Sheffields Collision Center. The first day that I walked in I was able to receive a price estimate maybe 10-15 mins after request & there is a nice clean waiting area to sit while you wait. The staff are very professional, and they have very great customer service. I came to get only my fender and small dents on the sides of my car removed it took longer than expected but while they were working on my car they noticed other damages and since my car was not ready when they said it would be there was an additional service added which was at the expenses of the company so that was just a plus added to my experience!!

I took me vehicle here after an accident for an estimate. They completed an estimate while I waited and I brought it in the following day for repair. The repair actually cost a little less than the estimate and the owner gave me the savings! Not many places are this honest!They drive me to the rental place to get and drop off my rental. All the employees were friendly and helpful. The waiting room is clean and there is coffee.Thurston went above and beyond in terms of being helpful and knowledgeable. I would recommend this place for any automotive needs! They not only fixed my car but they cleaned it and buffed out some other areas I had banged up!!I’ve never written a review but feel so strongly about the service here that I wanted to. I’d give them 10 stars!

Took my 2019 Tacoma to get sponge scratches buffed out of the hood. Guys did an excellent job. Very easy to setup appointment and get job completed. Extremely friendly employees and owner. Highly recommend. Thanks again.

Everyone there is a professional. They go above and beyond to make sure your experience is the best. We highly recommend Thurston Sheffield and Tim Massengale to meet any and all needs you will have!!!! Thank you so much!!!!

Very nice, knowledgeable people. Did a great job and the damage was completely repaired at a competitive price. Thank you to Sheffields Collision Center.

I used Sheffields Collision today after a deer hit my car. The service experience was awesome. Their waiting area is so nice. I was able to work with my laptop while sitting and waiting for them to complete my car. Everyone was so nice and they did a fantastic job on my repair. I was in and out in just over an hour and my car looked brand new where the repair was made. The inside was spotless when they returned my car to me. Great price too. Two thumbs up!

The atmosphere is pleasant, they are friendly and they treat you like they have known forever and they are willing to work with you in repairing your auto

GREAT service, great price! There was actually a minor mistake on my repair job, and Thurston Sheffield and the staff went ABOVE AND BEYOND the call to fix it and make the experience as convenient to me as possible. I was blown away. PHENOMENAL CUSTOMER SERVICE!

Exceptional service....meticulous body work!My car was repaired quickly and not one detail overlooked.

Hoping I never have to get my car worked on again but if I do I’m 10/10 bringing it here. Polite, on time, went the extra mile for me! So appreciated!

I took my Lexus in for body repairs, the estimate was fast, Thurston and his staff did an outstanding job on the repairs. Fast, Friendly and Professional. I would highly recommend Sheffield Collision Center to all my friends and Family. Reggie Kelley

I got my car detailed from there, the job was poor and un professional. I asked the manager were did they learn how to detail because they had no idea what they were doing. I paid $90 for nothing. I detailed cars for two years and our work was hands down better by 150%. What a rip off

I have been to take 5 several times and the collision center recently. I continue to be amazed at the level of customer service Thurstons entire staff puts into every visit. I am in the service business and I know how hard it is to instill that service culture. They have clearly gotten it right. I highly recommend both Take 5 and Sheffields collision center to anyone wanting to be treated like they are the only customer in the world.

Sheffield’s Collision Center was very professional and awesome to work with. They were able to get me in and out the same day my A/C went out. It was fixed right away and I’ve had no issues since. They kept me updated on the progress and process throughout the day. If you ever need mechanical work, I highly recommend this company! They are great!

When you need car help, you can feel pretty helpless. The folks at Sheffields seem to understand that and do everything they can to make a tough situation a pleasant experience. The integrity and honesty are evident, and the service makes you feel as though you might be the most important customer they have. While these are some beautiful extras, the precision and excellence of their work will take us back for all of our car needs, big and small.

Took my classic to Thurston and his team, these guys are top notch. Outstanding customer service, did what they said they would do and results were incredible.It is nice to have someone you can trust. Highly recommend.

If you have Auto body work in the twin cities, take it to Thurston over at Sheffields Collision Center. They take their time to ensure that everything is taken care of and the work looks great. While, no offense, I hope that I dont have to get my truck fixed again. Rest assured that when I do, Im going to Sheffields.

Highly recommend this business! Mr. Sheffield is first class when it comes to automotive repair. They also made my 2005 golf cart ride like new with leaf springs and suspension work. Thanks guys for going above and beyond my expectations!

Thurston and his staff are the absolute best at Sheffield Collision Center. The customer service is excellent, the price is more than fair and the work is excellent. I highly recommend Sheffields Collision Center.

Waited 3 months to have my vehicle repaired here I was not disappointed. Great service, vehicle ready when predicted and wonderful repair job at a reasonable price. Much, much better than any other body shop in Columbus

Great experience with Sheffield Collision, our car looks as good as it did when we drove it off the lot a few months ago. Thurston and his staff handled everything with the insurance companies, kept us updated on progress, even got us back and forth from the rental car agency. Hopefully wont need his services in the near future, but if we do, will definitely use Sheffield Collision again.

Got my car back in better shape than it was before the wreck. Great job and communicated with me throughout. Highly recommend!

I just got my car back and they did it in a timely manner, got the parts as cheap as possible, and my car looks brand new. Service here is amazing and I will definitely come back for any of my car needs!

Everyone here was so pleasant customer service was excellent will make sure i recommend everyone to come here for a exceptional experience. Thanks Sheffield... Thurston and Tim great guys

They did an excellent job on my car. Clean inside and out too. Very nice and respectful people. Thank you!!

Superior work and friendly service. Highly recommend Sheffields Collision for body work, they truly go above and beyond all others.

Great service and fixed my paint job back to normal in no time!

Great customer service excellent work.

One of the greatest things to happen to Columbus.

Superb workmanship and customer service!

Have had my fair share of accidents and mishaps and this was the best service I’ve ever received, turnaround was incredible.