I can’t say enough about the way they handled our car after an accident. They helped us out of a tough situation on two different occasions and were advocates for us not only with the insurance companies but every single step along the way. Above and beyond! HIGHLY recommend!!

Burned seats of my car while in their custody then told me it was already there

This is a real scam. Stay away! They begged me to give them my car for repair and I deeply regret allowing them to touch my car. They are unprofessional and untruthful. Their excuse is that the person who lied to me no longer works with them. And that lie is costing me close to $700 and 3% of that amount if I pay by card and all of this with my car not fixed. They dont accept checks. DO NOT GO THERE.

Rodney took care of all parts of the repair, including getting the replacement wheel to be painted the custom colour of my existing set. All rental arrangements were made, and the car delivered better than I had hoped for. The color match was excellent, which can be a problem with darker metallic silvers. Happy to recommend this business!

Hit and run while parked, really messed up the drivers side, all the way from front bumper to back bumper. The best part of the whole experience was, by far, working with Reliance Collision. They dealt with my insurance company a couple of times, communicated frequently, were always friendly and knowledgeable, did good work, and even came in outside of their business hours so I could pick my car up. I will use them again for sure. So nice to find a good shop.

I would 10/10 recommend reliable collision! From the time I talked to them on the phone at the beginning to the time I picked up the car after it was done was all very organized and they kept me in the loop about everything. The girls in the office are very nice and do everything they can to make sure you know what’s going on when they have your vehicle. Also Rodney the guy who does the vehicle work and painting did an amazing job. My car looks better than it did before the accident and they even took the time to detail the inside and outside of the vehicle. I can’t thank the whole group at reliable enough for the outstanding work they provided! If you we’re recently in an accident or need some work done to your car I would highly recommend reliable collision! Thank you again for everything guys!

Had a lot of Body and trim damage from a deer. Reliable did a great job on the fix. There was one problem with the door handle. They looked at it and got it fixed while I waited. No complaints on quality of work at all. The process took a long time but I honestly don’t know if that was their fault or the insurance company. Either way, insurance paid for rental and Reliable covered my deductible. Would recommend for anyone needing body and trim work.

Rodney and his team members were amazing ! Great customer service, respectful and consistent communication, and immaculate work on my car. My car looks brand new! Detailer was amazing !! Everything was perfect . Thank you Relliable Collision !

Today I take my car go fix bumper I had be looking for body shop for a while but couldnt find the right one every body shop told take 5 day to getting done about time I found this place reliable collision they take only 1 hours 45 minutes to get done they are so nice rodney he done great job to my car including the girls working at the front desk they are so nice and kind they make me feel so comfortable rodney he got done a great job fast good quality I am so happy I dont have to get car rental thank you so much rodney for a great job you are awesome have a great day will see you again soon😁😁😁💖

These guys were quick and do great work!! Took care of my rear quarter panel bumper and door. Cant tell it was ever damaged!!! Appreciate these guys work and the ladies at the desk are very nice and helpful. Recommend 100%

Just got my truck back after smashing in the front end. Looks amazing! Like a brand new vehicle after the detailing. Staff was very helpful and pleasant to deal with. Thank you Reliable Collision

Rodney did the best job ever! Best body shop in the state of Ohio!!!!! This is the place to go for quality work! He painted my entire car and it looks the best!

If I could leave a no star i would this place is a joke....do yourself a favor do not take your vehicle to this place. They lie and do the worst job just to get your money they will have your vehicle for months and it still wont be right..

First things first. The care and detail that went into me the customer. 5 stars. My agent was on holiday when I went to pick it up. Owner and admin jumped in to keep me up to date and help with all the small details. Now my vehicle. Hit skip. Wrangler replaced passenger door and runner. Beautiful on the outside. The only negative I’d say. They did such a good job cleaning the interior and detailing the Jeep. (I have a golden. We go canoeing). The standard of clean makes me not want to allow my golden in the Jeep. It looks that good. Can’t say enough nice things. Jennifer at the front office spot on. Agent John good first class. Thanks everyone.

This was personally the best experience I’ve ever had with an auto body shop ‼️ Stephanie is an absolute doll she made sure that my car got done in a timely manner and that i was updated every step in f the way and for the people like me that always think reviews are fake this one is absolutely 100% real I love reliable collision definitely recommend 😁😁

From getting my Lexus ES 350 from the accident to getting it fixed they were wonderful! Stephanie was extremely helpful when it came to fixing the issues that came up and the follow up has been wonderful! I recommend them!

My car was hit on the side of the road and reliable collision was amazing, they worked with my insurance company And took care of everything, they were even able to open an old claim and do that work on my car at the same time. Quick service and they did an amazing job! I will definitely be back! Rodney and his team was amazing.

I am so glad I chose Reliable Collision. From them picking up my car to delivering it after completion they handled everything and made it a positive experience. Jennifer and Warren kept me updated throughout the process and did everything possible to make me satisfied. My car handles better now then before my accident. I highly recommend Reliable Collision and could not be happier!Joseph

This is my 2nd time bringing my 2015 Chevy Impala in. They do really great work and they are really friendly. I love the fact they take time to detail your car after your repairs are done. So not only does your car look awesome on the outside it looks awesome on the inside. I highly recommend this company to anyone who needs body work done! They also get you in a rental and if you need extended time they make the phone calls to get you that extra time.

Great job fixing my vehicle. Stephanie Ruckman was excellent in covering my deductible. Car looks new again!!!!

Stephanie was a great help in getting us taken care of after deer hit SUV. Lots of work needed. My SUV was detailed after work completed - cleaner than when I bought it from dealership!

If I could give this place 10 stars, trust me I would. I was in an accident recently and the entire team at Reliable took phenomenal care of my vehicle. My repairs were well over $6500 so they only charged half my deductible. Rodney, Stephanie, and Jennifer took amazing care of me as a customer. They also put up with me calling multiple times a week asking about the status of my car and were VERY patient with me. The insurance company missed a couple things and they took care of it at NO extra charge. They also stood up to the insurance company when they tried to replace damaged parts on a new car with used parts. Im so happy with their service and will definitely be recommending them to anyone and taking my other car to them. They are simply amazing and their work is FANTASTIC

Wonderful customer service. Top quality work. My car looks like it was never in an accident. So grateful! Would recommend them to anyone and everyone! You wont go wrong with going with Reliable Collision Repair. Thank you guys so much!

I was VERY impressed with the work that was done to my vehicle and the customer service that Reliable Collision was able to provide! The quality of work was top notch, the vehicle was repaired in a reasonable amount of time and the customer service was great. After my experience, I wont go any where else!

This place was amazing great personalities and very good service. They were very thorough RELIABLE and efficient! They also detailed my car and it is amazing!

My experience with Reliable Collision was fantastic, ... and this is a crowning achievement for an auto-body shop. I was passing through Ohio and had several issues with my car, which run up a horrendous estimate at several other places; I decided to wait on doing any work.Then one day I arrived at Reliable C. and Rodney and his shop really impressed me- he gave me the fairest price by far, no frills advice, honest to what was the best work I can have done in my allotted time on my budget. Rodney even went so far to openly tell me that certain repairs other shops pushed on me were just for the $$$. At his own expense. This is something I respect 100%. Perfect.The work was done professionally, and no gimmicks. I will be returning to RC and recommending to friends, family and others without a doubt. Rodney is the best person to contact in regards to your vehicle, especially if you dont have time to play games, get swindled by someone, or get old or used parts when buying new ones. Dont get hassled by going to the wrong place. Just save your time and money and avoid other problems down the line. Go straight to Reliable Collision and speak to Rodney.Its a smart move you wont regret.

I was referred to Reliable Collision from a friend who had work done before. They worked with my insurance company, started my claim, had me in a rental and told me theyd waive my deductible. When I picked my car up it looked fantastic. Fully detailed and the paint looked amazing.

My experience with Reliable Collision was great. From the second I receive a call from Debra I knew my car would be in good hands. Rodney who is the owner called to keep me updated on my car throughout the process. Debras customer service is top notch as well. Reliable Collision can be trusted. Thank you all at Reliable Collision for taking such great care of me and my car. Amanda

I had a wonderful experience with Reliable Collision. The customer service was wonderful and professional. Ms. Tracy kept me updated on everything that was going on with little red😊they did such a great job you couldnt tell that it was in an accident. They even detailed my car she looks like a brand new car. I would highly recommend this company.

I hit a deer and my hood and bumper were in bad shape. R.C. Towed my car for free then quickly and professionally fixed it. The detail was great also. Thanks guys!

Amazing job done on my Honda. I had a front end collision. Warren and his team were awesome with customer service and making this entire situation less stressful. Thank you all again for your services and I highly recommend this company to my family and friends!

I was very pleased with my recent experience with Reliable Collision. They were recommended by my brother and they did not disappoint. My car looks brand new, their customer service was beyond excellent, and the repair services were timely! I really appreciate and thank them!😊

Reliable Collision is amazing, Warren Price was great to work with and kept me updated on my car and even drove it to me in Beaver, Ohio. Warren also helped me with the insurance and on getting the rental car. I am so happy with the results and there is not enough words to describe how truly great reliable collision is, my car had to be painted and it is a perfect match. If I ever need a collision center again I will for sure call reliable collision. THANK YOU ALL SO MUCH AT RELIABLE COLLISION.This company and their employees go above and beyond and are truly amazing.

Reliable Collison did an amazing job fixing my 2009 Nissan Rogue! Stephanie Ruckman was very professional and nice! Most of all the quality of work she promised that would be done, was done! Will always recommend them for any of my car needs!

In my search for a reliable auto collision repair shop, I choose Reliable Collision where my initial contact was with Stephanie Ruckman. She was very personable and very patient in navigating me through all of my options for a satisfactory out come.Thank You Stephanie, I would definitely refer anyone in need your services to Reliable Collision

My wife’s car looked awesome! Excellent body work and receiving a detailed car (inside and out) was a cherry on top. Highly recommended!

This shop does great work! I am a repeat customer. I continue to use them because they are efficient and work well with insurance companys. The staff is friendly and they go out of their way to make sure you are 100% satisfied from drop off to pick up. They even detail your car for you once the repair is complete. I recommend them to all my friends and family

I will never do business with this company ever again!! They are based in Columbus, OH and tried to open an office in Cincinnati. So I was called by Warren for my business but I wasnt told that my car would be being towed to Columbus until I went to drop my car off and had already set up the rental (1 red flag I ignored). I was calling to check on the status of my car and wouldnt get an answer but a text that he was busy. So I finally called the Columbus office and got an answer. They had my car for almost 2 weeks for a very minor accident (3,000 in damages). When I got my car back everything looked good and they even fixed my windshield for free but then about a month or so passes and the door where the work took place started creaking when it was opened. I called Warren in the Cincinnati office and he said o no problem u can bring it in so I can take a look later this week. Later came, Im calling to make sure I could still come never got a response until I called Columbus again and I was told that the Cincinnati office would be closed for a few weeks but they would set up some time to get my car looked at. Basically got the run around for 3 weeks until I called and asked for a manager. And guess who the manager was? Warren, who was rude and goes on to tell me that it would be fiscally irresponsible for them to fix my car in Cincinnati but they could do it if I drove 2 hrs there and 2 hrs back home for probably a 5 minute job even though their mechanic is the reason why my car isnt fixed correctly. I ended up going to my regular car shop and getting it fixed which I shouldnt have had to do. So, no I would not recommend this company!!

Very happy with my experience. The staff at Reliable Collision Center was very professional and courteous. Kept me well updated on the status of my repairs. Work was done well and car looks good as new. Would use again if needed!

Had a GREAT experience with Reliable Collision- Steph was the one that reached out originally and she made me more than confident that I would be well taken care of and SHE DID!! Car was done in more than a timely manner and it looks amazing.. inside and out! The free detailing was a huge bonus! Thanks for everything guys- STEPH, YOU ROCK!!!

My car came out and it was phenomenal ! Rodney was a great person to deal with.

Very satisfied customer. The work they did on my car was top notch. The staff keeps you updated on the status of your vehicle so you are never left in the dark. I would highly recommend Reliable Collision for all you repair or painting needs!

Reliable took care of me very well. Stephanie here was a great help in the process too. She handled a lot of issues and questions I had as well as getting Fineline auto off my case too. Great job overall

Long story short I was in a bad position. I had almost no help or even decent customer service from anywhere except here when I wrecked my car. Warren Price did a phenomenal job. He called me to check in. If he didn’t answer my call, he’d call right back. He fought with insurance to better help me. He even went out of his way to bring my belongings from my vehicle down to Cincinnati so that the insurance could collect the vehicle.I’ve never met this person before in my life and he treated me as if we knew each other for years. From start to finish the guy was outstanding and I’d assume the same standards apply for everyone else here. Warren, thank you so much for everything you’ve done to make this easier, the same goes for everyone else at reliable collision. I truly cannot thank you guys enough.

The work on our car was well done. The did what they said they were going to do. I recommend Reliable Collision wholeheartedly.

I just want to give a shout out to Reliable Collision for the awesome work they did on my car. Skip was great about getting my rental set up for a smooth transaction. He even took care of dealing with the insurance company. The office (Dimonica) was great and kept me up to date about what was going on with the car! My car looks great and they even detail cleaned it out, and it REALLY needed that!!! Thanks Reliable Collision!!!

I have to thank Warren at Reliable Collision for turning this traumatic experience and making it so much easier for me to get through! Him and his team were so kind to me and really helped me through a tough time, made my car look brand new, and detailed the inside and it looks amazing !! Im so so happy I came here, and I 10/10 recommend !! :)

I had a wonderful experience at reliable. The staff were amazing. I had great customer service from day one and they took care of my care beyond care. Thank you guys so much. If anything else needs done they’ll definitely be on my list to call👍

I had my car at Germain Honda. They left it out in the rain for 3 days. Shouldn’t have taken it there. When I bought it there they told me my payment would be $300+ at 1.9%. The payment was exactly the same but the interest rate was 4.9%. Germain attempted shady things like that in the past. Debra called me from Reliable Collision and was extremely nice and was the reason I took there. She worked with my deductible and the car looks great. She provided great customer service and I would definitely recommend this place. The manager called and kept me up to date on the repair and they took car of the car rental and dealt with the insurance company.

I absolutely love the sevice I received, they were very patient with me. They made sure that I understood everything that they were going to do to my car. Ms. Tracy was so wonderful, I was having trouble with the insurance company, when I needed a rental the company would not work with me, and refused my request for the rental. Ms. Tracy helped me work through it I was able to get the car, while mine was being repaired. I really appreciate Ms. Tracy she help me remain calm throughout the whole process. When I got my car back the work was perfect, and it didnt take along time for the repairs. If I ever need any more body work done,this is where I will be. Quick, quality service and wonderful staff made this a great experience for me!! Thank you all for everything. Especially you, Ms. Tracy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Renee Stewart

I was in a car accident in May and was at a loss with what to do, so I was thankful when Robert from Reliable Collision (Columbus Ohio) called. My car could not be saved, but I did save money because they worked with me to get the estimate from the adjuster as quickly as possible, so there were no expensive towing car lot storage fees. In addition, they walked me through every step of the process and returned my items to me from my car (at no charge). I like when I find companies like this that go the extra mile and put people before profits. Thank you. I definitely recommend this company.

The worst time to get into an accident around the holidays and my son needing to be picked up from college. While my rental wasn’t the best experience reliable collision really took great care of me. No run around worked very well with my insurance and the rental company. End result my Betsy looked awesome. The detail was better than when I first purchased. Excellent customer service. Give them a call ask for Deb she’ll take good care of you.

I got into accident on 5/12/18. Reliable Collision assisted me through the entire process: kept in contact with the insurance company, offered to arrange my rental transportation, etc. All the staff was friendly, knowledgeable, and professional. My car looks amazing; you’d never know it was involved in an accident! Reliable Collision did an excellent job on my repairs and the detailing. Great experience from start to finish! Thanks Jenna and Skip!

I’m a woman so I am usually skeptical of going to repair shops because they usually try to overcharge or say I need something when I don’t. I don’t have the same feeling when I go here. This place is honest and makes me feel like I chose the right repair shop. Hopefully this review helps other women like me feel comfortable going here as well.

This is hands down the best body shop that Ive even been to. Rodney the owner is the nicest guy and extremely prompt and reliable. they had my vehicle fixed super fast and it was even better than the day I bought it. They even detailed and washed my vehicle as a bonus and gave me a lifetime warranty on the work. highly recommended and I will def be coming back

All I can say is this place was absolutely amazing! They took care of everything for me. They made a very bad situation better not to mention that my car looks so amazing.

I spoke with Debra. She was very kind and helpful! Made everything very easy for me and assisted me in a way that I didnt have to do much! Thankful for her!

This shop does great work, I had my Yukon repaired here and was extremely satisfied with the work done. I would use them should I ever have any repair needs again.

The date was 9/19/2017 and I had everything against me, but the minute I stepped into Reliable Collision I immediately felt like finally somebody was on my side. Benjamin listen to my needs, and the words I cant do that did Not Exist. We talked about our plan on achieving my satisfaction, and once the plan was set, Stephanie the manager asked me is there anything else they could do to make this process go well, I just asked if I could get a ride to my rental reservation, no problem, they took me to my rental, and waited until I was happy with my reservation. My car was fixed in a week, I want to Thank everyone involved, especially Benjamin, and Stephanie. If your in a accident, take your car to Benjamin, and you can thank me later.

They really did a great job on body work and got my baby back the way it was detailed and all I was the claimant state auto tried Totaling it out but Stephanie saved my car will highly recommend them to anyone

Stephanie is great the whole staff is very helpful and my car has been repaired great both times iv taken it there. Highly recommend

Great work in a timely manner. No problem with rental arrangements.

Reliable collision is rewriting the definition of customer service. They are so friendly and knowledgeable that they make you super comfortable from the very begining. Debra especially is a shining star, who walks you through every step.

You might be looking at reviews Reliable Collision because youve been scammed or scared of shoddy work. Based on my experience I can say that youll get neither of those here. You can trust this place to get quality work for the right price. Thats the short of it. Heres the long form:I was vulnerable and on a tight budget with my car damaged from hitting a deer. I was on a road trip, far from home. My NY plates probably screamed easy money as I was not a local and thus could be scammed without major repercussion. I had gotten a quote for a one day job from another body shop, but something seemed off about that other place. The price/amount of work felt off and it seemed like it wasnt going to come out nicely if it could all be done in a day.Instead, based on a recommendation from a close friend who had lived here before, I went to Reliable Collision. I cannot be more glad that I did! They did everything PERFECTLY, for LESS, and did not railroad me in to additional services like the previous shop tried to.In fact, once they knew my budget, they fit the job to work within it. They told me the order of priority on the work that needed done, and the work that didnt need doing. They gave me all of the options, not just the ones that gave them the most money.So, vulnerable and poor, I trusted Reliable Collision and came out with a greatly improved car. I kept thanking them and promising that Id be back to bring them more business despite me living all the way in NYC.

Great service from honest professionals. Car was detailed and shining better than new when I drove away from the place. Exceeded my expectations.

Stephanie was very helpful in the process of getting my car fixed. Staff was amazing at communicating time frames and whatvwoukd be done. Excellent detailing and oil change. Very informative and friendly staff.

Stephanie took excellent care of us. Rodney and team did what they promised in a timely manner. I would recommend them to others. We are very happy with their work.

First, Id like to state why I bothered giving this place any stars at all: the final body job was good.Now, the process to getting that body job was a disaster. Between the were still processing with the insurance and the oops, we ordered the wrong parts phone calls, it took them over a month to finish the car. We tolerated it. Anything to just get the car fixed.Now, there are two important pieces of information you should know:1. The reason the car needed fixed was a fender bender that took out one of the front headlights.2. The car is not in my name, but my boyfriends name.Continuing the story...when they finally called us to let us know the job was complete, we checked and double checked to make sure that it would not be a problem for me to pick up the car since he would be at work through all of their open hours and our insurance were unwilling to pay for another day of the rental car (understandably). When I finally was able to swing a ride up there, the staff seemed very unprofessional and just overall awkward. I told them the name for the car (they seemed surprised that I wasnt the official owner and asked what time hed be coming by) and they told me that they still were waiting to receive the emblem for the car so they could put it on and then let me take it. I was a little frustrated because I was told it was already done the day before, but whatever. Shouldnt take long. 30 minutes later, they finally hand me the keys and tell me its done. Then it finally occurred to someone that the insurance check needed signed...by my boyfriend. But according to Tracy, that shouldnt be a problem! Since she just guessed I must forge his signature all the time! And she told me I should just go ahead and do it again! Her and the gentleman who brought the car up encourage me to simply forge my boyfriends significantly because, even though Im on the insurance, they were worried that signing my own name would raise some red flags! So they told me just to sign his name...and commit forgery...which, need I remind you, is ILLEGAL.When I refused, I called my boyfriend and told him the situation, which led to him leaving work early to fix the mess. Needless to say, were never going back to Reliable Collisions again.

Rodney is the best in the business.Hands down people person and makes sure you know you and youre family is his family.He invited me and my chumps to a company cookout and we were served sirloin steak and baked potatos.Straight up awesome people ...

Excellent service my truck came out looking amazing and I was pleasantly surprised at the detail work that was done when I picked up. Definitely will be my go to source for body work.

Great place, great work and reliable. Mr Skip and the guys who did the work did an amazing job as well. Also Thanks for that beautiful Tint !!!!!

Spoke with Stephanie there, she was wonderful in dealing with my wreck. When picking up my 2019 Volkswagen Jetta SEL today, the staff was extremely friendly and polite. I would recommend any one who needs body repair to their cars to go to them. Excellent service and staff 5 stars

This place is absolutely amazing. I am going to recommend Reliable Collison to whomever needs their car repaired. After my accident this place stepped in. Ms. Tracey is a wonderful woman she called me everyday to let me know what was going on, what I needed to do, she answered all my questions to the best of her knowledge, she explained step by step how the process worked and what could or couldnt happen about my vehicle. Well when its all said and done this is the place to call on, if you ever need a good deal, people who care and getting your car repaired. Reliable Collison is the place to rely on 💯😀😀Im a happy customers.

They totaled out my car and I do not believe it should of been. They are a very expensive body shop.

If zero star was an option, that would be my rating for this company. Use at your own risk, but they surely do not have my stamp of approval. Very questionable ethics in my opinion but you be the judge of that. My daughter and I were rear ended, Stephanie got my number from the accident report and called the next day. She made a number of promises about the care of my vehicle. I was going to use a different shop but they were unable to get me in right away. It would be a week wait. Stephanie said they could start working on my SUV that same day. She said they would tow it from the rental place in Chillicothe to their shop. I explained it was an hour away and she assured me they would tow it back to Chillicothe when finished. She stated in the contract that she would update me every couple days on the progress of my vehicle. It was a week before they even looked at my vehicle. Reliable Collision had my vehicle for a month. Not a quick service to get me back in vehicle as promised. Never once was I called to update me on anything. Would leave Stephanie messages to call me back and update me. Never once did she call me back. When I called up to check status of vehicle they said it was being detailed. I asked when they could meet me at the rental place to switch vehicles. I was informed that I would have to pick up from shop. Jennifer got Stephanie on the phone for the first time. Who had the nerve to say she never made such promises. Long story short it took me trying to get my attorney involved before they starting looking into anything. I told Stephanie that I didn’t know how she could look herself in the mirror having no morals or values. She placed me on hold and refused to let me speak with her manager. I hung up and called Robert explaining story. He said he would look into it and call back. Jennifer called back and said they listened to previous recordings and heard Stephanie make those promises. Apologized for her unprofessional behavior and assured me they would tow the car down to me the next day. Here I sit at the rental place... have been waiting for the over an hour. I was assured they would be here at 4:30. I called because they were not here. Jennifer said they were running late and would be here at 5. At 5:30 I get a call from the guy driving tow truck. He is just now leaving Columbus. In my personal opinion. This agency has no morals or values. They have their employees tell you whatever you want to hear to get you to choose their shop.... take a hard lesson from me. DON’T GIVE RELIABLE COLLISION YOUR BUSINESS

Amazing people! And took great care of my 2017 jeep renegade

Everyone’s nice, and they have excellent service, they also detailed my car and left it looking and smelling amazing! Thank you Relaible!

In a stressful time this body shop took out all of the worry. They kept me updated and fought for me with the insurance company. I couldnt be more satisfied with their customer service. My car is back to being perfect. They also detailed my entire car inside and out. Would absolutely recommend them to anyone that will listen. Thanks for being a business that puts its.customers first!

I worked with Reliable Collision when I was involved in a car accident and they had my vehicle towed there and looked over it after my insurance company did to identify any additional damage. After my accident I was contacted by multiple businesses but I am glad I went with Relivle Collision as they made the whole process of getting my vehicle to them and assessing damage an quick process and I can’t say enough good things about them and their professionalism throughout.

Warren and Rodney were awesome! Warren made sure that the work was done at a great price and that it was done right. He communicated with me almost everyday about what was going on with my car, Warren even came to my husband to get a signature instead of making my husband drive all the way to him. Rodney the mechanic also communicated with me several times about updates on my car and made sure I got my car back in a reasonable time and that my car worked better than it did before. They both handled all the communication with my insurance company and with enterprise for my car rental. They even did a complete detail on my car so it was shiny clean when I got it back! I am so grateful that Warren reached out to me when someone hit my car, he made sure that they beat every other offer I received and then the quality of the work proved that I went with the right place and right people to fix my car!From, Emma H

Great Service and great work! Did a wonderful job on my Benz!

Had a great experience fix my car on time cleaned it up on the inside this was a great place to bring your car they make sure you have no worries

Stephanie is so intelligent and helpful and guided me in the right direction during a very stressful time! Everyone should go to Reliable Collision for the auto body need!

Did a pretty good job fixing my car. Problem is after got my car back pieces were missing. Back and forth with their detailer and neither one wants to take blame. So Im left with missing parts that were present at drop off. Strongly advise not letting them detail your vehicle.

I had totaled my car, Stephanie had my car towed to the shop, and kept in continuous contact with updates about the car and insurance. I will use Reliable Collision in the future.

Stephanie was the most professional in getting everything done in a timely manner. We will recommend there services.

I am very satisfied with the work done on my van. I will surely recommended friends and other

They did a fantastic job not only repairing the damaged parts but things that wernt even involved in the crash were repaired

Rodney is awesome! He got me back on the road fast with the least amount of confusion of problem on my part. He took care of everything. Wont ever go anywhere but Reliable Collision and will definitely recommend to everyone!

I recently was involved in a car accident and the damages to my truck were substantial. Among the many repair shops to choose from, Ive decided to give Reliable Collision a try and learned through my insurance adjuster (and from word-of-mouth) that they are very good at what they do! I highly recommended using their services and can tell you firsthand that they are, indeed, very good! My truck looks like it just came off the showroom floor! Not only did they fix my truck, but theyve also detailed it upon completion! When I went to go get it, it was immaculate!Initially, I was confused about the whole claim process and getting my truck serviced and felt sort of distraught about the whole thing as Ive never been through this before?For starters, to ease my mind, theyve towed my damaged truck to their lot and after taking care of other cars ahead of mines (obviously), got to working on my truck within a few days! Theyve made what is called an initial damage assessment by looking at it and documented it! They document everything which is very professional and for your protection! Secondly, theyve performed what is called a supplemental damage report which was done after theyve got my truck into their shop and lifted it up to look underneath it for any structural damages to my frame and so on. After this process, theyve worked directly with my insurance adjuster and the ball really got rolling. Once theyve started working on my truck, theyve truly finished within a reasonable amount of time and let me know the status of their work every step of the way.Long story short, they are a very good repair shop and I would recommend them to my family and friends, GOD forbid if they should be involved in an accident, but with that being said, theres hope and theres Reliable Collision! Thanks Rodney from the bottom of my heart for taking care of me and working with my insurance company and for putting my heart at ease and ultimately... for taking care of my vehicle. It looks GREAT, I have no complaints, and it runs like new! I appreciate you, sir ... as well as your staff for keeping me involved and for getting me restored.Thanks again! Youre awesome my friend.

I will do business with these folks again if/when need be! They put my baby back on the show floor!! She a beauty! Thanks y’all!!

This is my first time dealing with a body shop and they did such a Awesome job they really did make my car look and smell like new. Ok I got in a wreck and everyone and his brother was calling me and I talked to my insurance company and they gave me a list of preferred body shops but some how I answered Mary’s call at Reliable Collsion and told her I would bring the car around for them to look at it and I did so glad I did Mary took care of everything helped me get a rent a car let me know pretty much step by step till I went and picked up my car They really did such a Great job I had to write this review to say Thank You so much and I would recommend my Mother or any one who needs body work done to there car to go to Reliable CollisionThank you again Robert l Presley jr

My car looks great I really appreciate the kindness and the generosity of reliable they did a wonderful job on my car

The crew at reliable collision was a1 and prompt they took care of everything and they were very knowledgeable

Great experience skip was great throughout the whole process as well as Jenna

I wish there were a way to leave no stars. This is the worst place to get anything fixed as ALL THEY DO IS LIE I was first told my car would take between 7 to 10 days to get fixed it took them 3 weeks all they kept telling me was it will be done tomorrow or the next day.after running out of days with a rental car they then told me they would get one for me another lie. Then I told them that I had made an appointment with the car dealership to get a key programmed and I had missed that because of the lies they had told me and had to pay 50$ they said we will reimburse you because it was our fault that never happened. Now I was promised that they would have my Windows tintted on my car well that never happened they gave me a voucher to get them done at some place that is an hour away. So when I told them I had no way to do it because I work 6 days a week they said to bad for you... I would never take my car back to this place even if they fixed it for free

Whatever you do when youre an accident come to Reliable body shop and after skip Hill do you write day and night

I was in an accident the end of February of 2018 I took my car here to have the body work done went to pick up car and noticed a huge dent in my bummer and was told it happened at the junk yard had to file another claim with insurance to have it fixed. A few days later I was hearing a popping sound from the front right tire as i called body shop and was told to bring it in on a certain day, when I took it in no one new anything about it and was told to bring it back to have it looked at took it back on a sat and found out the berrings were bad not to mention they were used so they went and got news ones and in the meantime they busted another part so i had to wait longer for them to go get that part and repair it.not to mention the owner was in there cussing out his desk people and every other word that came out of his mouth was the F word as he didnt care I was in there after he went in the back Stephanie told me that was uncalled for and apologized for it. Not a couple weeks later I called with noise again and was told to come in again on a certain day well of course went in and no one new anything about it so had to bring car back on another day I also told them I had someone elses car mats in my trunk but Im missing my back ones well I was told no one has called about it so dont worry about it REALLY.well here I am they finally replaced both struts and 31 days later I called because I had one go out again and the lady at desk said she would call me back well she never did.this place has the worst service ever not to mention I found a couple stray parts that I have no clue where they go and their screw driver was left in my trunk so instead of dealing with them Im paying out of my pocket to have the stuff done correctly. I would not recommend them to anyone at all.

Got into an accident took it to them, the damages cost around 10,000 they had my car for 4 months and after i got it back a year later I had to get a service done at my dealership and they notice alot of parts were missing and just about covered up. I went and confronted them about the mistakes and they said they was willing to fix the issue and of course they took 2 or 2 weeks just for something small and simple.. they prolonged the time and quality was not good, I ended up leaving the vechile as it was becuase i couldnt take it anymore.. I would not trust this place,the people that works there are really nice but there work is not good.

Wonderful experience. You helps us a lot