They were extremely courteous, friendly and professional from the front desk to the person I spoke to on the car. They called me to keep me informed. I would absolutely go back. The lines of the hood/car are perfect. Great work and the car was totally clean when I picked it up.

If you would like timely service with updates this is not the place to go. I had small front bumper and headlight damages and it took them two weeks to fix it. I was not called with updates, and every time I called on the promised completion day it was delayed further. This happened 3 times with me having to call each time.At the end the car was fixed appropriately but the lack of communication was frustrating. If your insurance does not cover rental, plan appropriately.The front desk lady is kinda rude.

I got my Black Kona Ultimate. Hit in a traffic circle. I chose McCombe to do the repairs. Not only that the interection with all of the staff extremely professional, but they got it done on time! The body fitting and repair is absolutely top notch. The paint is the special Ultimate black metal flake turned out absolutely beautiful! By far, the best body and paint shop in Columbus.

Amazing experience. They gave me a quote but added they may be able to buff out the scratch for far less. They were able to buff it out and they pained some scratches on my bumper. They did an amazing job, saved me a lot of money.Can’t thank them enough!

They were so professional and friendly. My van is sentimental to me and unfortunately it is not going home with me, but Kris was super-sympathetic, efficient and helpful. Everything was handled here including the rental and I was done within an hour. Ive never had such great service. I will be a lifetime customer!

McCombe Body Shop is the embodiment of what you look for in an auto body shop. Excellent, helpful, and friendly customer service. Honest and transparent in everything they do.

After getting an extremely high wheel-bearing estimate from my dealer where I purchased my SUV, I called McCombe to get the same estimate done and was thrilled when they not only could provide it at half the cost but also was able to offer a full tire replacement, alignment, rotation, and inspect other wheel-bearings for close to what I would have paid for just the repair with the dealer. Tammy was especially amazing to work with and was able to communicate with me throughout the process, send me pictures of the repair, and was so generous along the way. I highly recommend this local company for any auto body services.

I highly recommend McCombe. The body work and service were impeccable. The staff is so friendly and helpful. I had such a great experience from start to finish. Thank you!!

Great shop with incredible work. Car looks brand new. Would highly recommend.

I went in for a last minute estimate just because I was driving past . The service was great . The guy who gave me an estimate was helpful and very knowledgeable . I appreciated the down to earth nature of the shop . I will definitely be keeping them in mind for the future .

Great place fixed my vehicle perfectly.

They wouldnt give me an estimate bacause i purchased my car from an auction .. They gave ma a prejudice vibe

The people at this shop are extremely TALENTED! My car was in the shop for over a month and every second was worth it because my car looks brand new again! I was updated throughout the process with the next steps and estimated completion dates. The day it was complete the front desk lady stayed past closing time to allow me to pick up my car. That was so sweet of her! I’m happy I found this shop they get a 10/10 from me I highly recommend! My car was shining looking so GOOD inside and out when I picked her up. I’m so grateful for each person who helped at McCombe!

Excellent service from a very friendly staff. Great value for the money spent on the repair.

Got multiple quotes and McCombe was the best quote. The quality of the repair was perfect. If I have more body work needed in the future I’m coming right back here. Thanks!

Mccombe body shop is very polite and keeps you informed about the progress of your vehicle .

They do an amazing job and they’re extremely professional!

Did a extraordinary job

This place is amazing!! They treat me and my Lexus very good!! They did great work ! my bumper looks brand new, and they made sure that everything was in perfect conditions when they called me to pick my car up!!

Car had front end damage and was repaired here . “Joe “ did a great job making it look new again

Staff is always pleasant and professional.

I recently had to have my car repaired with McCombe and it was the most friendly, yet professional, repair experience Ive ever had. Although there were some delays in retrieving my car, I completely understand that getting parts from manufacturers during a pandemic can be a challenge. Although, I worked from home during the week my car was being repaired and wasnt inconvenienced in any way, Chris and Tammy made sure to keep me informed every step of the way regardless. And once I actually got my car back, Joe and his team had it looking even better than I remember buying it in the first place. You wont find a repair team with more integrity and concern for their customers than the folks at McCombe Body Shop.

McCome Body Shop, does the best work. I have taken my car their twice, the work is perfect it looks better now after repaired, then before. TOP gualty work. If you want the car to not look like it had never been in a accident, then go to McCombe Body Shop.

Overall I had great experience getting my car fixed through insurance. I even switched the claim from my own insurance to the fault partys insurance due to some unexpected issues. Chris made the process a lot easier than I expected! Even I made 4 trips from Cincinnati, it was totally worth it. They addressed all my concerns including slightly unmatched paint. My car looks nice and drives great. They care and have the capabilities to do the job! I feel so lucky to get the work done at McComb.

Very nice staff and very professional

Did an excellent job repairing are vehicle

We had a complicated, involved repair and their staff kept us informed every step of the way. Very good at communicating to customers. Not everything went perfectly: they called once to say their welding tech let sparks burn part of the floor mats. I probably would not have even noticed the burn marks, but they proactively offered us a free set of floor mats (Honda brand or WeatherTech?). The car was also returned very clean; their detailing crew should be commended.

Excellent service, friendly. Tammy and Joe kept me updated on repair. I am more than impressed. I highly recommend McCombe for auto body repair.

I stopped by to get an estimate to fix my moon roof and Kris could not have been more helpful. He tried everything to fix it. He read the manual, changed the fuse, he even called another shop to see if they could take care of it and he even took the time to tape up my car so when it rains I can still drive it!! I can’t say enough about what a GREAT guy he is and I’m sure he is representing his entire company! If I ever need work on my car McCombe will be my first choice!

They were very professional and cleaned my car when the body work was complete inside and out

People are very nice! Friendly atmosphere

McCombe Body Shop is the place to take your injured baby for quality care. Being a body man myself, I have an eye for repair work not being up to par. You dont have this problem at McCombs. The paint work is spot on as well. You will find the establishment clean, safe, with easy access, and a friendly staff eager to serve you with professionalism second to none.

This body shop was amazing to work with. The job was done perfectly and timely. Would definitely recommend to friends.

Dropped my car here to have repaired after an accident. Communication and time was on point. They worked with my insurance and the at fault partys insurance so I did not have to be the middle man. Returned my vehicle to me after an excellent repair job!

Fast service and they were kind to me but my 23-year old sister felt as though they talked down to her, which I dont appreciate. Repairs were as advertised and a good value.

Body ShopDid A WONDERFUL JOB ON MY CAR

They were thorough provided the details of whats going on let me know when my car was ready and proved a beautiful clean car when they were done. Kudos to them!

Awesome installing the drivers mirror

The best body shop. Period.

I got and excellent job well doneAt the time of my estimate I ask if included in the price it could touch up 3 little 2 millimeters spots so when I had to make my decision between 3 body shopsI chose mccombs.When I got my car back they just hand me the keys I when out to parking lot and the spots where not even look atSo make sure they put it on writing

Mary, the receptionist, has been so nice throughout this process. Shes been the one Ive been in constant communication until I was able to bring my car to the shop. The gentlemen who was with her, was very friendly as well. They were completely honest and generous in giving me advise on taking the next steps. My car was deemed totaled by the other drivers insurance, but I was sure that it was fixable. They both told me it wasnt worth putting all my money into it, and the SAFEST and most reliable measures was to get a new car. My friend referred me to this shop and I know why now. Thank you so much! I appreciate all of your help and honesty.

Very friendly and helpful.

Good work and dont try to sell you horse manure.

Incredible customer service and the finest detailed quality work available in the industry. Used them years ago for a small accident and using them again now for something more major and I could not be more delighted

They left screws in my car...I dont know where they go. They acted like it was no big deal. Im paying a monthly payment for my car and I expect to have all the bolts, screws, ect. returned to pre accident condition. The front office personnel are not friendly. The finish and other work seems fine. I have not had a good look at it yet because of the weather.

I have been here twice and both times theyve gone above and beyond. They shoot you straight about everything. First time here was a lucky shot in the dark. Second time (after being quoted elsewhere) sealed it, going here from now on.

McComb is a caring body shop. Would most certainly remend McComb if you need repairs to a vehicle.

They did a great job on repairing my car. Customer service was wonderful. They were always available to talk to me and they kept me informed of any delays and/or changes. I was very happy with MCombe!

Weve used McCombes twice now, and weve been happy with their customer service and a job well done.

They were wonderful. Fixed my vehicle beautifully, on time, and even helped me out quickly with another issue before I left the lot. I would take my vehicle in again for any body work.

I recently hit a poll which left a decent size dent in my passenger side door. Ive been shopping around at several different body shops over the pass few weeks. This shop was my third estimate. I have already decided that I will be self-paying for the damage. I am a young driver and claiming the damage on my insurance would sky rocket my insurance and I would certainly pay more over time. My deductible is $500 and the damage was going to cost me somewhere around $1,100 and $1,400 depending on the shop I picked. The woman inside asked for some general information. As soon as I told her I would be self paying, she insisted I use insurance. She spent the next several minutes, in a very rude tone, telling me why I am making the wrong decision. She was clearing talking down to me and unwilling to accept my decision. I almost left before getting the estimate because of the way she was treating me. I decided to stay and get the estimate, just to find that the man doing the estimate was no better. He spent almost the whole time he was inspecting the car, telling me that this was too much to pay out of pocket. The estimate ending up being around $1,300 which was lower than $1,400 (my first estimate) but higher than the $1,100 (my second estimate). Even if this estimate would have been lower, I most certainly will never use this shop. There are just as reputable shops in the Columbus area. In fact, the shop that gave my the $1,100 estimate was by far the nicest to me, is requiring 3 days versus 5 days AND has better customer reviews on Google and Yelp than McCombe. (As well as having a A+ BBB rating.) I would never recommend this shop to my worst enemy. All I ask is to be treated kindly when offering to be a customer and the opposite of that happened today.

Excellent shop. My car was repaired perfectly. The staff very pleasant to deal with.

Ive had 2 vehicles repaired here by insurance. I have no fault with their paint or bodywork, but they reinstalled a minivan sliding door trim panel incorrectly which caused it to come loose almost a year later. The panel scratched the exterior paint where the door slides past it. They checked the door panel and washed the van, but would not fix the paint.They say they stand behind their work, but in my experience they dont.

Easy to work with, dealt with the insurance company in the background so i did not have to. They were quick and the work was good. Did not have any issues at all.

Not only is their work great, but they have the greatest staff! Very pleased with this company!

Extremely knowledgeable employees. Excellent work on vehicles.

I have had several cars repaired by McCombe. One was a classic and the other was a one year old Range Rover. Great Work!

Really good body shop and great to work with

My vehicle looks awesome.

Best customer service ever!!

Best body shop in town

If you have a choice, if you have an alternative, if you can help it, by all means avoid this shop. They will cheat you, and you will never know you were cheated. I went there because of an issue I was having with one of my windows, which was stuck for some reason. Everyone I met when I was there was quite nice and courteous. The gentleman who looked at my car advised that, though he could lift the stuck window for $79, the real issue was with my window regulator which needed to be replaced for a fee in the neighborhood of $390. Having read the reviews here and elsewhere, I figured I was speaking to a professional and readily agreed to do and pay whatever was necessary. They didnt have the regulator in store, so the gentleman provisionally lifted and closed the stuck window ($79) and -- here is the FRAUD -- he taped up the base of the window and the interior window controls and told me NOT to touch them until I came back for the regulator replacement. Should I touch the controls, the gentleman warned, the window would come down and I wouldnt be able to get it up. This, it turns out, was not true. He had fixed the problem; I didnt need the regulator. He simply wanted me to come back for the more costly procedure. And I would have never known had my son not fiddled with the window controls. How is that for a swindle!Granted, there could be a perfectly logical way to explain this seemingly fraudulent conduct. If not, perhaps the ungentemanly conduct of the gentleman who looked at my car is at variance with the policy of the shop. This all may very well be. But whats troubling is the indifference I was met with when I tried to lodge a complaint. The response I got was more a shrugg of the shoulders -- which often is a gesture symptomatic of systemic willful blindness.

Quality work!

They were easy to work with, did a good job, and juggled insurance companies for me when my already-dented car was hit a second time before my appointment at the body shop. Good shop.

Got my car fixed. Wish I had waited and got them to fix it in the first place. Now getting corrections done. Will never go bootleg again!!!

Good body shop, great people

Great knowledgeable staff.

Great people here!

Very kind and helpful.

Excellent work

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