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Maaco
1300 5th Ave, Columbus, GA 31901, United States
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Maaco
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Mi
Review №1

I had my car stolen and recovered, the entire staff was able to help out with insurance claims as well as the damage done and a quick and efficient manner. The entire staff went above and beyond for not only me, but each of their guests. No games played or nothing. Phenomenal crew!

Mo
Review №2

My bumper was hanging off am so happy perfectly done quite reasonable priced 👌

La
Review №3

Very happy! I am flexible so I dropped it off mid-June and got it back July 14th. I went through a LOT of ideas on paint and Hunter humored me. We ended up with OEM green paint with metallic accents. I had nothing but time; it took 3 weeks to do, they let me know it was busy and not a fast turn around, which I am okay with. They are fun people to talk to, did a beautiful job on my Pilot, very professional, called with updates, found broken parts and notified me to let me decide if I was up to fixing it (financially). There was a tiny bit of overspray of ORM green on the windshield wiper joint but it’s no big deal, who looks there anyway? Very, very pleased with the job, the paint, the communication, and their employees. I wish I knew who painted my Pilot, I would like them to be acknowledged for the beautiful job they did. Thank you!!!

Am
Review №4

The folks were all very nice. However, the paint job was nearly $2000. For that price I expected top notch work. The paint itself looks good, but theres overspray on everything-all the black stripping. They definitely didnt take the time to prep properly.

RJ
Review №5

Highly recommend. Does excellent paint jobs and repairs. Car had scratches and was originally Royal blue.

Ju
Review №6

Very professional staff. They have worked in both my family vehicles and have done an amazing job. The staff communicates with the customer to make sure you have an understanding of all work that is being performed on your vehicle. Over all great service and experience.

Er
Review №7

I took my car in for a paint job, and it was better than expected. They told me the date it would be finished and it was. I am very impressed with the quality of work they do. I will be taking another project to them soon. Thanks guys!!!!

Ma
Review №8

Great customer service and service and very professional staff with great care of customers

De
Review №9

Hunter and Blake are some of the best people to deal with. We have used them three times now and will continue to use them. These two gentlemen do an outstanding job in representing the maaco Business. Honestly they are the reason that we continue to go back thank you Blake for your help you’re always spot on. And the work is absolutely perfect

St
Review №10

Brought automobile in, in April for painting. They damaged a trim piece, promised to replace it. But they havent done it yet. After making numerous attempts to contact them, they wont respond. Not very professional.

Lo
Review №11

The staff was diagnosing me when I pulled up!!(2020 HELL CAT) I was impressed with the knowledge that the you brother had!!🤩🤩✊✊

Ja
Review №12

How much for a paint job on a toyota corolla 2010 ?

Pr
Review №13

My vehicle looked this good one other time and that was 11 years ago when it was new. I’m very pleased with the work that was done. I’m bringing another vehicle to have MACCO work on and painted. I definitely will recommend to family and friends. The 5th avenue location has some very nice and trustworthy staff starting with Frank tell him I recommend him.

Ch
Review №14

They are really awesome. I would highly recommend them to any and every one.

Da
Review №15

Good advice for timely service. Quality appears to be equal to the best. Price was especially competitive.I will return soon.

Wa
Review №16

Professional team that kept me in the loop when dealing with repairs needed for my insurance claim.Great work painting another vehicle.

Be
Review №17

Was very disappointed on the service for the time and quality that was expected. Recommended a car to be painted for my grandson graduation gift; not able to deliver for the occasion due to poor quality of painting. Took several weeks and phone calls to get them to redo their work. I recommend that if you use them for service make sure you inspect the job done before you pay. Paint job looked good after makeover but just a hassle to get it done and much time wasted.

Pl
Review №18

Excellent communication and great service! I was made aware of any delays and they did a great job with the painting.

Ma
Review №19

Awsome job love my car thank you

Cr
Review №20

Charge me $1400 for a paint job that was supposed to be Shiny and there’s trash all in the paint on one side of the vehicle, chipped in several spots and promised 3 different dates.

ja
Review №21

I had a truck topper painted to match my new truck. The paint looks good with the exception of the paint runs on both sides near the windows...

Ga
Review №22

I had a really bad hit on my back bumper passenger side. My husband pulled up to the pump. It was too far away so he had to back up. He hit the bar that protects the pumps. Took paint off down to the metal. When I had it estimated I was told they would do the best they could. The hit really was a borderline bumper replacement. When I picked my car up it looked great. The question bumper was perfect. I cant tell you how pleased I was with Maaco. The staff was extremely friendly. I differently would recommend them.

Ro
Review №23

They rebuffed my vehicle to remove imperfections on my paint and did a great job. They came to work to take estimate pictures and dropped my car off at home when it was finished after 5 days. Highly recommend.

To
Review №24

Very expensive place.

Kr
Review №25

Awesome work

Tr
Review №26

You all did a lovely wonderful great Job.Im well please thank you all so much. In you all some lovely wonderful people to do business with. Once again thank you so much

Be
Review №27

Short version: The paint job was decent...I did expect more since I did get the mid-level option. The customer service or lack thereof was abysmal.Long version:My initial interaction was neutral to positive. The sales associate was nice enough- though my mid-level paint job ended up being close to double by the time all the fees were tacked on - larger vehicle, light sanding on a rust spot, hood and roof, hazard waste disposal, etc.Approximately 5-6 days after dropping off my  vehicle for a colour CHANGE, I was called and notified that my vehicle was accidentally painted the SAME colour and was told that it looked great and I should come down to see if and then decide if I wanted to just keep it the same colour. I was assured I would receive a discount.I was actually propositioned to pay a discounted price for a colour I did NOT want. (Insert blank stare) When I stated that no, I would like the colour that I initially requested, I was told that it would take more time since the paint would have to dry and the vehicle would have to be re-prepped. I was again asked to come see the paint job. I declined again and said I would wait for the requested colour.Fast forward to when my vehicle was painted the requested colour and ready for pickup. I was called 11 minutes before their office closed and notified my vehicle was ready. I let the gentleman know that there was no way I could get there with such short notice and asked if I could pick it up the next day (Saturday). He told me they were closed on Saturday, but that he could take my credit card information via the phone and leave my key in the gas tank.  1. I do not give my credit card information over the phone. 2. At this point there had already been a discrepancy with getting the vehicle painted the requested colour 3. It just doesnt exhibit common sense to pay for a job I havent seen and then have my vehicle left essentially available for anyone off the street to drive off the lot.In regards to the actual paint job- had it not been painted the wrong colour initially, I think I would be slightly more pleased. I can see some overspray here and there, and a few places that the old (or maybe the new/same) colour shows through.I do have a 3 year warranty, though after this review, I am concerned that I will end up with sugar in my tank or that my brake lines may be cut.

NE
Review №28

Great professional work, customer service excellent and on time delivery. GREAT PRICES Highly recommend

no
Review №29

Great customer service! Im really glad I chose them for my daughters car repair. I live out of town and my daughter, who is a Columbus State University student had a issue with her bumper and they made the repair for a very reasonable price I will use them in the future.

Jo
Review №30

Great service all around. Make you feel like family.

Ka
Review №31

I have never visited here by looking at the reviews i may take my car there to have it painted

La
Review №32

Hunter did a great job at getting me in and out when it came to painting my car. He was very friendly, approachable and understanding. He knew exactly what I needed done and he added up the repairs to where I didn’t have to come out of pocket. He always answered my call and kept me informed on the process of my car. I definitely recommend his MAACO shop...Thanks Hunter, you are great!

Me
Review №33

Bella and hunter we AWESOME to work with. I HIGHLY recommend them to anybody needing work done. Honest hard working people that will do the best they can for you.

Ah
Review №34

I just got my car painted and it looks amazing.

Cr
Review №35

Great customer service from the front desk. Bella was polite and very helpful in selecting the level and quality of paint job that would best fit my older truck. The paint job looks great a few places where there is over spray but I was expecting that. The guys in the shop work on a lot of vehicles I am sure so they do the very best they can to get the vehicle in and out on time. I am very happy I chose to use Maaco and will definitely use them again in the future if I ever need another paint job.

Ta
Review №36

I would give no stars if able. Staff are friendly enough, but workmanship is absolutely terrible. DO NOT go here if you want a decent paint job or repair. Here is my experience:Had a van with peeling paint and a small dent in one of the side doors. They quoted the job and said it would take a week. A week later, they call and say it’s ready for pickup. I was at the counter about to pay and I noticed a dent in the drivers door that wasn’t there before. It was a fresh dent over the new paint. This made me look a little harder and I found lifted up peeling paint that had been sprayed over. I did not accept the work and asked them to fix it. I even offered to pay them to spray the whole van again.A month later they tell me it’s ready again. They did not paint the whole van again. You can tell a difference in the color where they painted again. This is not at all what I was expecting from a national chain like this, although I did expect a “cheap” paint job.My advice, don’t go here if you want a good looking paint job. There are plenty of other paint shops around town.

Mi
Review №37

Rude and very poor customer service. Took my sons truck to get a paint job and was greeted at the door with a a lady throwing her hands up yelling how can I help you? That should have been my sign to go somewhere different but I decided to let that slide. We go out and look at my sons truck, where all these additional prices were added on. We were okay with this because it was an older truck that needed repairs. Friday comes when we were told we could pick it up and I never received a call. I called up there and was “helped” by more rude people, even a manager. Saturday comes and I go up there and I can still see a decal spot on the door, which I paid extra money for to have sanded more to be removed already. Had to pay 50 more to get sanded and redone so the sticker would no longer show. Went to finally pick up the truck Tuesday and was once again greeted with rude customer service. Paid for my truck and got not one thank you, hope you like it, or come back. Nothing! If I could give no stars I would!!

Le
Review №38

I wouldnt recommend any other collision center to work on your vehicle than Joe Hudson. Very nice and clean and the staff are beyond nice. Every move they made on my car they informed me. You wouldnt regret it. Thanks Joe Hudson Collision Center and Family.💖💖💖💖💖

Ju
Review №39

Needed an overall paint job and the price was the best for the options I wanted, very helpful with getting it done on time and worked with me for my schedule. Appreciate them going the extra mile for me. Would recommend them !This time I had an insurance claim to deal with needing new parts and finishing. The timely and helpful advice was great and I know they helped me save some money. Again they did a great job.

jj
Review №40

Good friendly people who explain in details every different options. Completed work= excellent.

Mi
Review №41

Ya get what you pay for...know this going in....poor prep, thick paint, over spray...lady was cute and friendly, knew her job, knew how to up sale...they did an 03 pick up.... wouldnt let em wash my Vette...✌️

Co
Review №42

Nice friendly environment, very helpful. Hunter asked me what my budget was and we worked off that. Im very pleased with the work they did, for the price they did it. Also had my mother in laws car painted a couple months ago here and they did a really good job with her car too! Definitely reccomend this place!

Pa
Review №43

Love the and the job they do this is the second vehicle they painted in the last 12 month love it thank a lot

Qw
Review №44

My sister came here years ago to get her ford fixed after an accident so when I needed to get my toyota refreshed I was pointed here. My car looks SO good! The color is a bit of a darker gray but it looks brand new! I will definitely come here again if I need any kind of car repairs

Fr
Review №45

Looks like business in Albany HWY 19.is closed and I was disappointed but I understand.

Na
Review №46

Amazing service!!! Ridiculous turnaround getting car back to me...less than 3 days! I am so grateful for the young lady at the front desk. She was absolutely awesome. The gentleman that helped me at pick up was the BOMB! I dont know who did the actual work but thank you so much!

un
Review №47

Got referred here and my first time doing business with them was wonderful. Very professional and friendly staff and our paint Job looks wonderful !

Da
Review №48

Great paint job at a great price.

Ge
Review №49

I take about 30 cars a year to this shop and have been more than satisfied by their service, both with cars and customer. Bella at the front desk is so helpful and the one to ask for!

Co
Review №50

The owner and staff work very hard to make everything right. Great place to get your auto body work done.

Za
Review №51

Great Work, Great Service, Great Price!!!Would definitely go to again.

Al
Review №52

Excellent service!!! My vehicle was repaired earlier than expected and received excellent service from the staff. Wouldn’t go anywhere else in Columbus!!! Five stars plus!!

Da
Review №53

Frank is the man!! Superb customer service!!

De
Review №54

I was very pleased with the work that Maaco did on my vehicle. I recommend them to anyone!

ba
Review №55

I have been getting my car serviced there. Very professional staff. It is a pleasure using this business.

Ni
Review №56

Overall a great experience. Had my trucks roof painted new due to the fact that it was rusting. Maaco was the cheapest place I could find around town. The customer service was very good (short concise and to the point) and they told they would be done in 2-3 days and it was done on the 2nd day.

P
Review №57

They do good work @ a reasonable price

Bi
Review №58

Great service and awesome paint jobs I recommend this maaco to get your paint or body work done

sh
Review №59

Macco did a great job on my Cadillac Escalade ESv. They completed it fast and professional. I recommend utilizing them for any auto car repair.

Ch
Review №60

They did a great job on my car.. I love it..

Ba
Review №61

Great people! Always friendly, respectful, and just truly went above and beyond to really help me out in a jam!

Fa
Review №62

Best service In Columbus Ga by far!!! I sell cars n they take care of all my cars down to my Catcha cabs!!! They paint all my Pink n white Taxis.... Highly recommended

Lo
Review №63

Friendly service, but forgot a couple of things to fix on my truck now Ive 🐝 waiting for a few weeks on the corrections to be made.

Sh
Review №64

Very good service

Ra
Review №65

Job well done; thank you Mr. Hunter & team.Ms. Mercedes Benz

Ed
Review №66

They fixed my 2005 Ford Ranger and painted it all over for me with my insurance check. The other shops I went to would only paint the side of my truck and Maaco painted the whole truck and even fixed a dent that my ins company was not paying for! I highly recommend and they worked with me and kept in touch with me during the whole process. I told my neighbor about them and she took her car there shes loves it.

Ab
Review №67

I liked how Maaco allowed you to find cheaper parts for your car instead of using higher priced parts from other manufacturers. Way to go Maaco!

Ma
Review №68

Very professional. Very satisfied with the work and service. Would use Maaco again.

Jo
Review №69

Mr. Hunter and his team have Great customer service and great quality👍

Ta
Review №70

Recently, I took my 2015 Honda Accord to Maaco after a severe collision. The side and seat air bags deployed. The repairs took tree months. Some would say that was too long. However, I disagree. The Honda was not in a drivable condition until the front seat was replaced. The wheel bearing was damaged too which was not revealed until the care was driven.Hunter was easy to work with and kept me informed every step on the way.Good job Maaco.

Ky
Review №71

Hunter and his team at Maaco are prompt personable and professional- highly recommend!

ch
Review №72

These guys were easy to deal with and did a fantastic job.

Sh
Review №73

I just want to say Hunter and Terry were very great got my job and in and out and just one week I appreciate my paint job they gave me the best estimate of 3 and would come back at any time thanks Maaco way to go

Si
Review №74

They are friendly at times, had to go back several times in order to get what we needed. They could do way better.Ive called them last week in reference to a metal decal that was broken and was told that the manager was to be back Tuesday. So I called and now hes supposed to be back Thursday. Im so tired of them covering themselves in lies. The van was dirty when we picked it up, not clean as promised. They really need to do a way better job. Customer service should be a priority.

as
Review №75

Great customer service! Would highly recommend.

Va
Review №76

Dont go they are rude and ripoff Mr Bryan Hunter is a very rude and disrespectful and heLie too you in your face . The old man Terry he is always clueless and lie and disrespectful. Their customer service skills are very poor. I gave Mr. Hunter two keys too my car and a remote too only receive one and not the second key or remote I received my car with no headlight and i gave these people 600 too only receive my car uncompleted. I would not recommend these people to no one DONT GO

Ji
Review №77

Always a great job even though Bella cant spell... 😂😂😂

di
Review №78

Great Business.

un
Review №79

They made sure my car looked good before they gave it back gave me a good deal for my patience.

Hu
Review №80

I love my paint job it looks great!!! well worth the $400.00 paint with body work .

wa
Review №81

Took a little too long but did A good job.

Do
Review №82

Excellent work & service in a timely manner.

Sp
Review №83

Called to ask a question about their special price. When I asked what the cost covered the gentleman told me to bring it in and pick out what Id like. When I told him I was just trying to get a ball park figure he proceeded to fire a million technical terms at me saying he doesnt know what I want so he cant help me. I will not be taking my vehicle here.Edit: Called Econo immediately after this post, he explained price, warranty, and options with zero issues in under 2 minutes.

Am
Review №84

Very poor customer service. The business painted my car and forgot to put my rocker back on that I payed to be installed and made it seem as if it was my fault that they forgot to put my rocker on. I had to bring my car back to get it installed at a later time. I made two appointments and both appointments they rescheduled. I’m a teacher so of course I am not going to take time out of teaching my kids to get my car painted but yet they did not care about that. It literally took them months to get the job done i called several times and never got a call back. After months of chasing them around they finally painted the part and I got a call saying that my car would not change gears ps it had no signs of anything being wrong before I took it there I drove it from Atlanta. I would not recommend them to anyone!

Ji
Review №85

Do not go here its a scam. Went for the $199 special. By the time they added everything he tried to charge me $675. They tried to add $475 to the special. This is bate and switch scam. Beware.

Jo
Review №86

Kept calling every day to try too get more out of the estimate. Shorted out the brake light turn signal on the left rear tail light.

Wi
Review №87

Professional staff who listened to my needs and found options to fit my budget! My truck looks awesome again!

Ca
Review №88

Poor workmanship, poor communication, damaged vehicle, attempted to repair, didnt tell us. Found out after a rain and our vehicle leaked, soaking the entire back of the vehicle. They originally denied the occurrence.After their first attempt at painting they were supposed to re-paint entire vehicle. They didnt. Overspray on half of the roof and sides of vehicle, overspray and paint on windows.Also, we had to have the car towed to our mechanic because it would not run after they were finished (if thats what you call it) with it the second time.Although the manager/owner knows we are dissatisfied, he has made no attempt to resolve.Very bad experience.

DI
Review №89

Had an 01 s10 my neighbor slammed into it. Caved in the driver side and the front of the truck bed. The front bumper hit my brick mail box. I was just fixing to sale my s10 for 1200$ then this happened. Well thankfullt crawford was able to fix the s10 perfectly to a t for only $300. This helped me and my neighbor. We didnt have to file it on my neighbors insurance i ended up sellinf the truck for $3500. I have pictures to prove it. Email me if you want to see them. I have since recommended two people to them this year. And they were very pleased. Maaco on fifth avenue is a miracle working body shop.

Ha
Review №90

Safe yourself a lot of trouble and do not use maaco of Columbus GA. They didnt do what was talked about and charged more that the estimate. Terrible customer service.

Mi
Review №91

The staff was truly amazing!

Ja
Review №92

Had a simple bumper repair- half assed done. Returned my car with even more problems and just gave me an appointment to fix it 7 months later! Terrible! Avoid at all costs!

na
Review №93

They did a great job for a great price! I refer people to them all of the time!

Ca
Review №94

WARNING DO NOT GO TO THEM

Ti
Review №95

This is the worst place I have ever dealt with. Bad business!!

Pa
Review №96

Missed one dent

Ma
Review №97

They did an amazing job repainting and getting all the damage and dents out of my 2006 Pontiac G6, it looked brand new!

Al
Review №98

Poor customer service...repairs sloppy

St
Review №99

DO NOT TAKE YOUR CAR HERE !!! MY 2015 FORD WITH ONLY 12,000 MILES ON IT WENT IN WITH APPROX 3,000 IN DAMAGES AND WAS RETURNED 2 DIFFERENT COLORS WITH MANY OTHER THINGS WRONG WITH IT AND NEW ESTIMATES TO REPAIR IS 8,000 THEY RUINED MY CAR

Ni
Review №100

Poor customer service call to check on my vehicle the guy ask for my phone number to call me back never did ask for my name never receive a call back i figure he wasnt going to call bk because he didnt know my name

Information
36 Photos
100 Comments
4.1 Rating
  • Address:1300 5th Ave, Columbus, GA 31901, United States
  • Site:http://maaco.com/
  • Phone:+1 706-223-1384
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:9AM–12PM
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
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