Excellent job on my prized Mustang π, you might have to call the intake lady though, shes not really good at communication....Other than that this Body shop does Quality restoration!
My experience couldnt of been anymore perfect at Lane and Kenny! Kenny was amazing from start to finish and still checks on me weeks later to make sure my car is still running smoothly! Kennys personable skills and excellent customer service made my experience here amazing! I will always recommend them!
Havenβt even finished the repairs yet and Iβm tired of this place. No communication whatsoever. Donβt expect a call from them. You have to call them to figure out whatβs going on with the repairs. Took my car in early morning and they didnβt even finish an estimate for me on the same day, even though I was told βwe usually have repairs finished within the same day.β Thatβs hilarious. Closed on weekends, of course, so I have no idea whatβs happening with my car because they donβt know how to communicate. Iβd take your car somewhere else if it needs repairs.
The staff at Lane & Kenny has always been so kind and helpful! I was in a fender bender & my insurance company quickly got me in for a repair. They have a nice and comfortable waiting room. They made sure I had a proper rental and my new car body looked great! Also when I came back, they very graciously buffed out a big scratch that I, in fact, was responsible for. Thank you so much guys! Ill be back for anything I need.
Do not use this shop! Have had my car for 7 weeks, saying its going to be another week before its done. They have never called me to keep me updated, even when I have called and they said they would call me back. Poorest service Ive ever had.
While my car was deemed a total loss and no work was done, staff was very kind and helpful, even helped get my plates off after hours
I cant say enough good things about these people. When you are left with the many repercussions of being in a car accident to have a company you can trust that is professional, excels at their work, and makes the process of getting your car restored as painless as possible not only restores your car but helps restore you. I love my car and have always cared for it. Kudos to Lane & Kenny Body Shop and Progressive Insurance for recommending them!
I am so happy! The staff is incredibly nice and informative, communication was great, repairs didnβt take nearly as long as I would have thought, and the work done looks amazing. Highly recommend!! I will never take my car anywhere else for repairs.
Great folks! Others may See pink but Lane & Kenny are saving you green! π
I took my van in for an estimate. They said they would email me with a quote. That was 5 days ago. Still nothing.
We have had several cars repaired at this shop. We have worked with Kenny each time and heis wonderful. The work is top notch and done of time. We will always recommend this shop for body work.
I went it to get an estimate on some scratches on the top of my truck and they said they couldnt write an estimate.they just lost a customer, it takes 10 minutes at the most to write an estimate, so if they want to lose money, thats not a very good way to stay in business. I will never return here very unprofessional.
The guys that work here are very professional and very helpful. They even gave me a ride home when the rental car company failed to pick me up. I would recommend this body shop to anyone thats in need of repairs! They did a great job on my car repairs and that got it done in a timely manner!
Superb work at very fair prices. Count me as a customer for life!
Lane&Kenny is one of the best neighborhood auto body shop with in fixing issues efficiently and at very low cost. Their technicians are very skilled and very friendly and respectful. I personally appreciate Andy, Marty and John.
They kept me up to date on the progress and time estimations.I had an unexpected delay in coming to pick up my car and arrived 2 till close and they waited for me without fuss which was very kind and highly appreciated! 10/10 recommend.
Man..water flood got my car when it was sitting there. I thought it was doom after it wouldnt start anymore. Got tow to this shop.They fix it same day and said i can come pick it up. Marty thanks a lot man. You saved me from sadness. Will recommend this shop to all my friends
Polite, professional, fast, and reliable. Marty was able to get my car in the same day and arranged for my rental car. He also kept me informed on the status of repairs and let me know that my battery needed to be replaced soon. I recommend them if you are looking for an honest, dependable shop.Theresa
Agree with all the other positive comments about Lane & Kenny. Great quality work and service. Will bring our vehicles here again if need more body work ... but hopefully nobody hits my car again!
I stopped by last Friday to have pictures taken of my car so an estimate could be provided to me. The only reason Im giving 2 stars is because Jerry, who took the pictures, was very nice and seemed knowledgeable. He told me he would turn the pics over to the person that does the estimate and that I would have the estimate in my inbox on Monday. Nothing on Monday, so by Tuesday I called and inquired and the person I spoke with was abrupt and said he was getting to it. Here it is Thursday afternoon, almost a week later, and nothing. Its unfortunate because I came here first and foremost because of the great reviews and secondly, its right across the street from where I work. I thought it was a no brainer. Now I feel like my business is irrelevant to them since there has been NO follow-up, not even a call saying theyve been busy and it will be a few more days. Sorry, Lane & Kenny Body Shop, I just cant trust my car to someone that does business like this.
This is the kind of shop you hope to find every time! These guys walk you through the whole process, keep you informed whats happening and work to save you money when you have a tight budget without cutting corners on the result. The results are everything I could have wanted. Definitely would recommend to anyone needing body work on their car.
They went over and above to repair the damage to my car. Very pleased.
These guys are great. I came to them with a lot of damage to the front end of my car. They went above and beyond and returned my car to me in perfect condition. When I took it for a tire change a few months later, the mechanic said he would never have know my car had been in an accident if I hadnt told him and that the repairs were excellently done.
Fantastic! Car looked great! Highly recommend!
Above and beyond! Quick, accurate and gave my car back cleaned inside and out! My car looked brand new! Highly recommended
This was the best experience! I read the reviews so took a chance and i was not disappointed. They talked with my insurance to get EVERYTHING covered and my car looks better than new! They have a new customer and I will be telling people about this shop.
Left my car looking better than new! They are quick, do quality work, and are on it with communication. John Hall was thorough, and was awesome about giving me updates.
Amazing work at a great price and quick turn around. These guys are very knowledgeable, not just with collision repair, but automobiles and motorcycles all around. Thanks for everything, Lane and Kenny!!
Outstanding body repairs at a great price. This is now my first choice in body shops
Did a great job on my car. I cannot even tell if was in an accident
Great service, down to earth and honest. So happy I found them!
An absolutely stellar experience. I came here right after an accident and they helped get me through that initial shock. It then took a few weeks to get things worked out with insurance, and the shop was incredibly patient through the whole process. At the center of it is John: hes open, straightforward, fair, and he always answered the phone. My first choice in collision repair from here on out.
They did a great job! Their work is excellent and they are very quick.
Outstanding service at a great price!
I tried to fix some paint chips on a motorcycle gas tank and only made the problem worse. These guys made it look like new at a great price and with a quick turnaround.
Great body shop
Never let these guys work on your Mercedes, mechanically speaking..... took our car to Mercedes after a 6000 dollar repair was completed, and it needed 5000 more of unrepaired damage which the owner assured me was taken care of after the second time he double checked it.... Nope not going back....ever.
GREAT service!!!
Friendly service
Horrible work and never in a timely manner
Great work!
Honest, upfront, and friendly!
Great service, Great Quality, Come Here!!!!!
Good people.