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Columbus Body Works Northlake
7657 Veterans Pkwy, Columbus, GA 31909, United States
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Columbus Body Works Northlake
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Em
Review №1

This is not my first time using Columbus Body Works and It want be my last. Adam helped my throughout the process of getting my car repaired and he was super awesome. He always kept me updated on the status of my vehicle. He is just one of the AMAZING people who work there. Abbey the receptionist is also true professional who sets the standards of customer service! Also the high quality of work they do is unbelievable! You definitely cant go wrong with Columbus Body Works on Veterans! I highly recommend them!

Al
Review №2

Normally, I do not write reviews but however in this case I must do so. Thank you Columbus body works for your impeccable service. Adam G your customer engagement skills are among the best I have ever experienced. From the moment I arrived until you returned my vehicle, you provided me timely updates regarding the repair process. You and all of CBW technicians went out of your way to ensure my vehicle look like it did when I drove it off the showroom floor. Additionally, you guys address every concern I had during my repair. From Adam to the receptionist, Cameron and I cant remember the other gentleman name but again all 5 Stars. I highly recommend this shop to anyone looking to restore their vehicle....A Brown

Em
Review №3

This location is great! Cameron helped me a ton and was super friendly! My car looks incredible after picking it up and they got it done in a decent amount of time. If I ever have any other car problems I will be returning! Highly recommend!

Je
Review №4

Very good service, very timely, kept in touch with me every step of the way. Courteous staff that housed my vehicle while getting pulled out of state at the last minute for a death in the family. Even asked how things were going as they updated me on the status of my vehicle. Absolutely recommend for any work.

Ca
Review №5

This place is amazing. The love I got from the staff and how they kept me informed about my car and very detailed on what would be done to it. It was very comforting knowing that your trusting them with my car. Thank you Columbus body works.

Ci
Review №6

The body shop was amazing! All I had to do was show up and they took care of everything. It was through insurance and this was one of the 3 allowed by my insurance and because of the reviews I chose this one and am so glad I did!! Abby was absolutely wonderful and kept me up to date on everything! She is super friendly and very helpful! And my car was ready earlier than anticipated which was even more wonderful news! I was not happy to be hit and have to have my vehicle fixed but since I did I definitely chose the right place to come to!!! Thank yall so much!!

Se
Review №7

Got my bed lined. They did a great job! Friendly staff and easy to work with.

Wh
Review №8

Cameron and Abby both made my experience easy!

Co
Review №9

The professionals at CBW Northlake always do a great job on my car. Thanks to the hardworking men & women there. Shout out to the manager Cal for his courtesy & professionalism.

JC
Review №10

Had a spray in bed liner put in our truck and these folks were top notch. If you need a bed liner you should give them a look

Sa
Review №11

I had a minor fender bender and needed a new bumper, so brought my Subaru in to be fixed. I was really blown away by the customer service. Cal was fantastic! He was professional and polite and kept me updated the whole time they had my vehicle. I dropped it off Monday and picked it up Wednesday….and they cleaned it!!! This was the best experience I’ve ever had with a body shop. I would recommend this business to anyone!

Ja
Review №12

I had my step bars on my Excursion sprayed with black Rhino liner. I dropped them off on a Thursday afternoon and they were finished on Monday. They turned out great and were done at a very reasonable price. Lindsey was awesome to deal with. Thanks for great service!!

La
Review №13

COLUMBUS BODY WORKS has been serving my car needs for 30 years and the work is always exceptional!!

Lo
Review №14

The employees were very professional and friendly. While observing social distancing protocols during the initial repair estimate on my vehicle, the experience was fairly quick. My repair was completed in about 5 days with acknowledgement to product shortages. I would definitely use this company again should I be in need of repairs.

An
Review №15

At a glance the body looks good, but Ive had to take it back twice for missing parts and now a loose bumper. Job seemed rushed:(

To
Review №16

I got my truck bed lined and couldn’t be happier. Excellent product, price and top notch service. If you need something lined, I highly recommend Lindsey and her team!

Da
Review №17

Very time oriented. Get your vehicle in and out in a timely matter. Immaculate work!!!

Ne
Review №18

We had a great experience, Lindsey and Adam were very responsive. It was a great balance of familiarity coupled with professionalism. They make you feel like a friend you have known for a while. I would definitely recommend CBW for any and all vehicle work.

Sa
Review №19

Columbus Body Works did a fantastic job fixing my car. First off, the car looks perfect. I’m extremely grateful for their speedy repairs and their superb communication throughout the process. They did a full walkaround, discussed everything with me in detail, sent me text messages regularly with updates, and gave me a link to a live updating website with estimated completion date and cost estimate. I’ve never had a better experience. Customer service 10/10. Can’t recommend enough.

Ra
Review №20

Awesome service. Very courteous🎉🎉🎉🎉

Gr
Review №21

Got my car in Monday and they had it done by Wednesday afternoon! Very swift. Lindsey gives great communication & is so nice! They also cleaned my car inside & out. It looks spotless & I was not expecting the wash so that was great!Also whenever I dropped my car off my family member locked his keys in his car but they got them out for us free of charge 😂

Ro
Review №22

Got my truck a Rhino spray-in liner from CBW Northlake. Sierra is great to work with and fair on price. Awesome experience.

T
Review №23

Great service! Had a fender bender with damage to dvr door and fender and rim. They had it in and out in 7 days. Looks great to include a nice wash and detail upon return. On top of that great service, Adam went above and beyond to make sure he took care of me when I was in a bind without a vehicle. Best place in town.

La
Review №24

Super friendly staff!! They kept me up to date on everything! Highly recommend :)

Ad
Review №25

We’ve had many vehicles fixed here and would never go anywhere else. Excellent service, great communication, quality work! Highly recommend!

Jo
Review №26

They do great work and keep you up to date through the whole process. Wonderful experience would definently recommend.

Br
Review №27

Oh my goodness. Im so glad that I found out about this establishment. They were so attentive to me and kept me updated every step of the way. I got text messages and phone calls daily from them making sure I understood everything that was going on. Great staff, friendly environment. 👍

Ka
Review №28

They did a good job.... amazing customer services and outstanding work even showed them another car I just got

Le
Review №29

They did a great job communicating progress while my car was being repaired. The repairs look perfect!

Sh
Review №30

Columbus Body Works in Columbus, Ga. is awesome with the work they perform on your car! This business is number one in their field of services. I would recommend this place of business to everyone. They are so professional. The work they do on a vehicle looks superb and outstanding. In my opinion I would give this place a 10! If you need any body work done to your vehicle this is the place to go to. Its worth every penny. This message is from Mrs. Ruggs and her daughter. We had the white Audi in your place of business. We are very satisfied😉☺

K
Review №31

Absolutely great experience. Everyone was super friendly and helpful. Don’t hesitate to use these guys for your body work.

Sh
Review №32

I came in after getting rear ended the other day and needed them to do some repairs for me. All around they were great, they treated me respectfully and got my car back to me after only a few days. Would definitely recommend to others.

Bo
Review №33

I am extremely happy with the work done on my 2012 Ford Explorer. I was hit in the bumper while parked and they did all the communication with the other persons insurance company, they communicated every step of the process with phone calls and text messages and finally the work was impeccable. Specifically Cal was fabulous to work with as was the girl at the front, sorry, forgot her name. I would not hesitate to recommend this company to anyone. Thank you Columbus Body Works!

Im
Review №34

Awesome team and service very professional and timely would recommend to friends. GREAT TEAM 🔥

Br
Review №35

Friendly environment! Very professional team and staff! I know my car was in great hands. Will recommend

Ry
Review №36

The crew at CBW Northlake stayed in constant touch and did a great job. Will definitely use them again.

Te
Review №37

Kept me updated on progress of work. Did an excellent job on repairs. Would use again if I need them. If I could give more than 5 stars I would.

Ju
Review №38

Very great service with very great communication. I’ve only worked with Columbus body works both times I’ve needed my car fixed. Greatly appreciative of their service.

Ro
Review №39

Outstanding job! Very happy with their work and they came in under estimate as well!!

Wi
Review №40

Great service! Lindsey was great to deal with. Highly recommended.

Ka
Review №41

They did excellent communicating with me to let me know when it’s ready. Very fast and efficient.

An
Review №42

It was ABSOLUTELY amazing, and very fast. My car literally looks like nothing happened to it! If anything ever happens to a car again I ever own in life this will be my first and only choice. Not just saying it, come here, see it and believe it!

Ja
Review №43

I have been coming to Columbus Body Works for 3 years and they have always been so polite and the work is always quick and done with perfection! Their communication is a 10/10! I will ALWAYS bring my car to CBW!

T-
Review №44

Excellent customer service. Very professional. And turn around time was great. I am happy with my service.

Ra
Review №45

Awesome job with the rhino lining. Took an old 98 Chevy and made it look amazing!!

St
Review №46

Great work and very professional. I had to wait a n a part to come in but Adam kept me updated weekly.

An
Review №47

Lee Gambia was the one who handled my repairs and I couldn’t be more satisfied. The whole process was seamless, and he kept in contact with me in everything, and it was super fast. My car looks brand new

Mi
Review №48

Wonderful experience! The team was courteous and gave me updates on the daily to make sure I was taken care of. Along with a lifetime guarantee on the craftsmanship.

Da
Review №49

Lindsey and Adam was very professional and friendly. I was kept updated with repairs and happy with results. Thank you!

ri
Review №50

Lindsey is freakin awesome very easy to work a long with all other employees

Ev
Review №51

Columbus, Body Works was super in working to completing my vehicle. I highly recommend their company !!!

Gi
Review №52

Very awesome service! I was kept informed the whole time while my car was being fixed! I was helped by Lindsey she was very sweet and helpful! Definitely recommend CBW!!!

Me
Review №53

We were so happy with the service provided at Columbus Body Works! They did such a great job communicating and the work was done quickly and professionally. We would definitely use them again!

Mi
Review №54

Great work, got my car back to me quickly. Very professional

As
Review №55

The waiting area was clean and comfortable. The office staff was friendly and knowledgeable. They did a great job on my repairs. The paint job was a perfect match.

Fe
Review №56

The team here is super friendly and did a wonderful job on my car. Thanks so much.

Am
Review №57

Super fast with estimates and service was explained clearly! Appreciate the constant updates and their cooperation in communicating with my insurance company! Absolutely recommend!

Je
Review №58

Absolutely the BEST service when in need of vehicle repairs! They communicate daily with the status of your vehicle with great service from start to finish!

Er
Review №59

CBW got my car in very quickly when I was in an accident. The turn around time was faster than expected. Everyone was really professional. I’ll bring my car back for any body work!

Br
Review №60

CBW finished the job in half the estimated time and it looks great! Very pleased.

IC
Review №61

Repaired my front end and painted back to factory color..very good work

Jo
Review №62

Quick and seamless repairs along with handling insurance and other logistics of the repair. I would highly recommend these friendly and honest staff!

lN
Review №63

Fantastic. Had it done before Memorial day!

Sh
Review №64

Customer service was amazing and they kept me updated on the timeline of my repair. Also, they vacuumed my car 🙌🏾 I have kids so it was a mess!! So great full for that.

Ki
Review №65

I’ve had to bring my car here like 3 times in the past month bc I have the worst luck and they have been great! Awesome work and always pretty quick. Also Lindsey at the front desk is super sweet!

ra
Review №66

Always friendly and great job

Mi
Review №67

Great experience, had a last minute change of schedule and need my vehicle a day earlier than expected, CBW was able to accommodate and ended up being a pleasant experience.

Ge
Review №68

Absolutely the best place in town to have Rhino lining put in.

Au
Review №69

CBW did an excellent job on my vehicle and cleaned it up inside and out. Highly recommend.

St
Review №70

Super professional and customer service focused company!

SH
Review №71

They did awesome job on my truck putting on Ranchhand bumpers. Lindsey did a great job.

Ar
Review №72

Columbus Body Works is the place to go !My family and I go here all the time for our car issues and they always do a great job.They never half do stuff and they are always so thorough. 10/10 recommend !

Me
Review №73

I would highly recommend Columbus Body Works. They provided great service and my car was done one day.

Je
Review №74

I was hit from behind in a car accident. My SUV looks better than it did before the accident. Everyone was professional and courteous. I recommend to anyone!

Ma
Review №75

The staff are very professional and courteous. The timeframe was accurate and the estimate was within 5%. The body work is fantastic and it looks like nothing happened to it at all. I would recommend this place to anyone

Ca
Review №76

They were very friendly and did great work. 10/10 recommend.

Am
Review №77

I’ve had the best experience with this company! They were on time and very professional!

Bm
Review №78

Great service n office staff great!!

Be
Review №79

Lee was great. Car looked perfect and finished exactly when he promised!!

Dy
Review №80

They wasted my time making me schedule an appointment just to tell me to go to safelite, when any body shop back home could’ve quickly and easily adjusted the window track. If you don’t think you can do something don’t make someone schedule an appointment have them go all the way out there just to schedule an appointment somewhere else.My honest guess is that they just didn’t think it was “worth” their time cause it’s an older looking car, but their loss of business idc fr. Dude literally came out and didn’t even talk to me for a whole minute before saying go to safelite, yeah even if I need some big body changes on a car I sure am not going there ever. Y’all missing out on a possible frequent customer :)

Gr
Review №81

WOW.So much to write, so little space and time.My 2016 F150 got keyed on the two drivers side doors. When I took it to Adam he first gave me a quote right then and there, then told me they could take it in that day and start on it and have it back to me by the end of the week (which they did).While I waited for him to finish his estimate, Ciera their parts manager helped me look for a new hood that I wanted to put on my truck. She was able to get more answers in 10mins of looking than I had been able to find in a few weeks of searching. When we found out it wasnt going to fit she didnt try to pressure me into buying something I didnt want, and was just as happy as I was that I had gotten a definitive answer. She was extremely knowledgeable and very friendly.When I came to pick my truck up it was pristinely detailed and buffed, they made it look like she belonged on the show room floor of a dealership.When I dropped my truck off to have the door panels fixed I asked them to take a look at a few other spots that I had gashed my truck pretty good. I had two gashes that were about 6-9 long and went all the way down into the metal. On the other side I had a spot on my door that was about 9 Long x 4 Tall, from when I scraped it against a tree. They repaired both of the spots to the point where you could not tell that anything had even happened to them, even while standing in the sun and knowing exactly where the scratches had occurred.When I dropped my truck off I expected my truck to perfect when I got it back, and even with my expectations as high as they were, I was still blown away at the quality of work from Adam and his crew. They also gave me a lifetime warranty on the work.I cannot say enough great things about CBW and would recommend them to anyone who is wanting to have any amount of quality work done on their vehicle.

Al
Review №82

Great customer service, daily updates for progress on the car

Be
Review №83

(They always do a good job

Ja
Review №84

Great experience, kept up to date with the process!!

Ni
Review №85

The service I received was great! I was kept up to date on the progress of my service. Customer service was friendly and respectful. The work done to my Jeep looked great!

Ta
Review №86

Have used Northlake Columbus Body exclusively over the past several years due to the high quality, communication and lifetime warranty on their work.

Al
Review №87

Columbus Body Works are very professional. Adam Golden was very helpful in getting the body repairs done to our 2017 Lexus LX 570 in a timely manner and you cant even tell that there was any damage to the vehicle. Adam took our claim and was in constant contact with us giving us updates on the progress of the repairs. I highly recommend Adam and the CBW for any auto repairs that you may need. Excellent Job!!! Thank you Adam!

Me
Review №88

This place is awesome! They fixed up my car after some jerk stole it and busted it up. I highly recommend that y’all go see them!

Ra
Review №89

They were professional and kept me updated with my vehicle. Once it was complete I was given a walkthrough and details of my warranty. I highly recommend Columbus Body Works.

Be
Review №90

The service was great

Fr
Review №91

Spray-in bedliner looked awesome

Re
Review №92

It took them a month to tell me that my car was totaled

J
Review №93

The team at Columbus Body Works Northlake did a great job replacing my driverside door, airbags and headliner. Lee kept me up to date on the progress daily. Thank you!

Ch
Review №94

Very friendly and professional! Will definitely use them again!

Wa
Review №95

The service here at CBW was Awesome as usual. Always pleased with the service...

Wa
Review №96

Very good experience! The work was great had the truck bed of my brand new truck sprayed went back a week later to have a tool box lined to seal it and match the truck. Everything turned out perfect and couldnt be happier! Ciera knows her business and is very helpful! Customer service second to none! Highly recommended and will continue to send business their way!

Ma
Review №97

Service was exceptional. Very prifessional.

Da
Review №98

Came get a Rhino liner for my truck and was helped quickly and my truck was ready in just few hours

Vi
Review №99

Great quality work! Very friendly staff

Pa
Review №100

Great work, friendly staff, quick turn around! Very pleased!

Information
39 Photos
100 Comments
4.8 Rating
  • Address:7657 Veterans Pkwy, Columbus, GA 31909, United States
  • Site:http://columbusbodyworks.com/
  • Phone:+1 706-321-1257
Categories
  • Auto body shop
Working hours
  • Monday:7:30AM–4:30PM
  • Tuesday:9AM–12PM
  • Wednesday:Closed
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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