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Central Collision
2934 N High St, Columbus, OH 43202, United States
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Central Collision
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do
Review №1

They were more than helpful with two of our cars they worked with the insurance company to get our deductible down from $1000 to $200 on one of our cars and on the second one got it down two nothing we didn’t have a car to drive and they help out and give us a free loaner while the car was being fixed the work on both vehicles was amazing you couldn’t tell that they were wrecked I would take my car back to them in a heartbeat even though I live an hour and half from them.my address is 230 north buckeye street crooksville Ohio 43731

Da
Review №2

Very professional. The customer service is second to none. Great communication, and they paid $900 of my $1k deductable!! Fast and thorough. Highly recommend!!!

Do
Review №3

They are awesome take good care of you and your car. They took me to pick up my rental car from enterprise .I will tell everyone I know to go to this company they will take care of you

Ja
Review №4

I recently had repairs on my vehicle due to an accident I was involved in. LET ME JUST SAY, this is the only place I will ever take my vehicle for repairs. Not only did i get a FREE rental car, BUT my $500 deductible was also waived. My car is repaired and looks BRAND SPANKING NEW! Not to mention, everyone that works there is super sweet and accommodating! Thanks guys!

Jo
Review №5

Good work nice people

An
Review №6

After my minor fender bender, I wasnt really sure where to go to repair the damage. Carol from central collision reached out to me via text and invited me to use their shop. She offered potentially no deductible, which was certainly an incentive. Drop off was a little confusing, but mostly because Im not terribly familiar with downtown Columbus. Got a very nice rental they arranged through enterprise-- we were very pleased. My original estimate was less than $2000, but of course, they managed to find more than $3200 of damage. Positive side of that was no deductible. Only real downside was timeliness. We had a 30 day car rental, but due to issues in their shop, we were about a week past that. At first, it was just gonna be a couple days, but then the day we were to pick up, I found out they had put on the wrong bumper. Pushed us back another 4 days. Still, they did cover the extra days of the rental, so the inconvenience was minimal, and pickup was pretty simple. Overall, a decent experience. I would recommend.Update: so, I have to edit because recently I was looking at my car from a different angle while in my second car, and I realize that my hood no longer sits flush with the bumper on one side. Its not a big enough deal to take it back, but it is kind of annoying. There has also been a new rattle that sounds like its coming from under the hood. Doesnt seem like its affecting the driveability of the car, and Im sure I would have a fight on my hands if I tried to say the repairs were the cause. Just makes me kind of wish I had gone elsewhere now.

Ma
Review №7

These guys were great. I had no idea what I was doing with insurance and Leah handled everything, including making it easy to get my rental. Carol kept me updated. My car looks like it was never damaged. Definitely recommend.

Jo
Review №8

Great job on the repairs on my car. Handled all the insurance claims and even waived my deductible.

Sa
Review №9

I needed quite a few things replaced on my car and had a $1000 deductible. The people there were very nice and willing to help me out to reduce the cost. They ended up covering almost all of my deductible and made sure they fixed it just right! The customer service was fantastic and they were kind to keep me up to date with what was happening and the estimated time that the job would get finished. I would definitely recommend this place to everyone.

ci
Review №10

I had my bumper replaced. It looks amazing just like new. I am very impressed with the work they do.

St
Review №11

So far- not so good. I am hoping that they decide to make it right. I will update the review once that decision has been made . If my car is properly repaired I will gladly give a more positive review. In the end- the company did take care of the issues with the car. While it should have been much easier for the customer, the car is now properly repaired

Da
Review №12

Its been years since I had to deal with a damaged vehicle, and Carol at Central led me through the whole process without any problems. My vehicle repair was great, and I really appreciated their costs savings and the loaner car. Great people at Central Collision!

Ga
Review №13

Great service and great work! I brought them my car after being in a somewhat serious wreck. I am amazed with the work they did, the car looks like new and the staff was so friendly and even changed my license plate for me!

ta
Review №14

This place is amazing i called them after my accident AND and explained what happened they allowed me to drop my vehicle off to them and provided me with a loaner car as well. My vehicle looked good when they completed the repairs they even cleaned my rims for me and vacuum the inside of my car as well. I was very happy with the work they did on my vehicle

Je
Review №15

Outstanding customer service. Reasonable priced quality parts and device. My wifes vehicle has been in no less than 5 times. Looks new Everytime .

Te
Review №16

Had my bumber replaced and painted. Huge fail! The paint was not matched correctly, it wasnt even close. Even worse the lady from the front desk tried to tell me that it was suppose to look like that. I agree the metal vs. plastic application of the same color paint will be slightly different but my bumper was wayyy of. I guess they didn t thimk.i would climb under my car but I did and I found three clips that were missing and needed replaced. I tipped the painter any way in order to just stay calm and positive. These people ripped me off, gave me a horrible service man this is bad business. I will find someone to repaint my bumber, eat the loss and stay away from these clowns.

Ab
Review №17

They were awesome. Professional. Prompt. I was assured that my car was in good hands and when I received my car back u couldnt even tell that I was in an accident. Not a single scratch. Excellent service. Thank u

Ch
Review №18

Friendly and professional staff. Helped me through the whole process getting my car repaired, including setting me up with a rental. They also kept me informed of the process and any changes. From dropping my car off to driving away in a rental was quick and stress free. I had to change my rating. Picked up my car and there is dust on the back seat and a stain that was not there. Otherwise they did good work.

Ar
Review №19

Hands down the best repair company. Ever!!I thought them covering my deductible was a scam at first, but they covered it with no hassle at all. They also covered another unexpected cost my insurance company tacked on. My car looked brand new again upon pick up. Wonderful customer service. 10/10 would recommend to anyone needing car repairs.

Br
Review №20

I had a great experience here. I checked around at three repair shops around Clintonville for a broken bumper and their price was substantially lower and they got everything fixed quickly. Would recommend!

Fr
Review №21

I was ready to go to another repair shop when I received a card in the mail saying central collision would pay my $500.00 deductible! I immediately made an appointment and happy I did. The work on the car was flawless and they were very friendly and helpful!

Co
Review №22

Excellent work! Not only did they fix my bumper in a reasonable amount of time, they also cleaned the inside of my car. Which I would say is an excellent additional touch, I’d recommend Central Collision to anyone!

kc
Review №23

Highly recommend since my cars have always received excellent quality service here. I also really appreciate the friendly and accommodating staff that help run CC- specifically Carol, Leah, Walid, and Rob.

Br
Review №24

Every time my family/friends and Is vehicles get into accidents, I immediately bring them to Central Collision to get repaired. They covered my whole deductible, made sure my rental arrangements were easy and effortless, and always gave me updates on the status of the repairs. (even gave me a referral check for referring their shop to people.) Carol and everyone else in the office always greeted me with a smile and were very kind and helpful. Will recommend Central Collision to everyone.

Th
Review №25

I needed repairs done on the right side of my Charger n had a 1000.00 deductible was Very Happy they took care of everything n the job was excellent very friendly n on point with their service...would recommend top Quality

Da
Review №26

I had an accident in my 2010 Dodge Charger this past January. They covered my $500 deductible and took my car and had it back to me in about a week. They provided me with a loan car until my car got back to me. The staff was very nice, I would have given them a 5 star rating, but I noticed that after the accident and repair my door that was originally damaged in the accident had issues closing fully and a slight windy sound from that door, there was also a dent that they seem to have forgotten to take out, but other than that it was a pleasant experience.

Mc
Review №27

Travelled from Cincinnati to have my 2016 4Runner repaired. Process was seamless and easy from beginning to end and they did an absolutely fantastic job! Great work, guys! Carol, Tyonna and the Techs were a class act. All so helpful and kind. Very nice that the work has a warranty too. Would recommend them to anyone- especially my local friends! Well worth the trip, thanks again guys!!

St
Review №28

Great work! Timely and friendly communication, my car looks brand new and they finished a week early! Highly recommend.

Am
Review №29

Excellent service extremely friendly staff they truly go above and beyond for making sure you have a rental car there ready for you and get your car fixed in a timely manner I was above and beyond impressed highly recommend this place they make the process so stress free getting your car fixed love it they make the headache calls for rental extension as needed as well if it takes little longer to get your car and they pull your car out walk you to it make sure your satisfied and boy was i it was like my car was brand new again returned clean no mechanics oil or dirt or paint where it’s not suppose to be and they covered myDeductible which was so nice as well. They offer amazing deals going there.

Cl
Review №30

Great service and they did a great job on my SUV! I thought my vehicle was totalled but they were able to save it, as well as got it looking exactly like it did prior to the accident. And even shined up my rims 😊. I highly recommend this place for anyone that needs repairs. Oh and they even worked on my mothers vehicle as well. 😊 Ill definitely comeback, well hopefully not, but if I need it Ill be back.

Ja
Review №31

My roommate dropped a basketball hoop on my car. I sent it to another repair shop that later refused to work on it. These guys picked my car up from there and finished it in about a week which i think is good for what needed done. Also maybe vacuumed out the inside which is a nice touch of customer service.

Sh
Review №32

Excellent Service. They helped cover my deductible each time I have been there. I loved how they took care of everything for me. All I had to do is drop my car off and drive off with my rental car worry free. Thank you so much for making it easier for me that is why I always come back to you. Thank you to Carol and all the lovely staff for the wonderful service!!!!

Mi
Review №33

Carol and the crew did a wonderful job, from keeping me updated to explaining the life time warranty. Carol had Enterprise rental to be there at the same time as my appointment. My car looks beautiful, and I am very pleased with how everything turned out.

Mo
Review №34

Completely satisfied with Central Collision from start to finish! Carol made the process as painless as possible. The turnaround time on my car was great and I was offered a free loaner. My Mazda looks just like new!

Br
Review №35

Central Collision did a great job repairing our vehicle. Very happy with their service and loved that they made sure to stay in contact throughout the process. They even loaned us a vehicle at no cost while waiving the deductible! We drove 2 hours to have them repair our vehicle and will do it again if the need arises. Thank you Central Collision!

Li
Review №36

My 2011 Mercedes C300 was vandalized, paint poured all over, tires slashed and keyed down the side. Central Collision took care of me and my car, waived the deductible and did a remarkable job repairing/repainting with a limited warranty. Carol was wonderful, kept me informed every step of the way and expedited the repairs once the adjuster had estimated the damages. I would highly recommend Central Collision for their excellent work and amazing customer service.

bu
Review №37

Best body shop in town! Worked with me on numerous things concerning my vehicles and also went above and beyond to make sure everything was perfect! Repairman definitely has an eye for detail. Carol also was great with communicating about the status of my vehicles. Would recommend Central Collision to everyone in Ohio!!!-DR

Vi
Review №38

They took care of everything for me from the tow to coordinating a rental car to dealing with a sluggish insurance adjuster. They responded to my questions quickly and were very professional and forgiving during a mini melt down I had regarding my insurance company. The car looks great after being hit while parked on the street and you’d never know anything happened to it.

Br
Review №39

I recently was in a minor accident that caused major damage and Central Collision on high street got me in same day, took care of the rental with an amazing rate even gave me a ride to the rental office. I felt I got the VIP treatment. Everyone was friendly and funny the mechanics and office staff and they kept me in the loop the entire time. The only complaint I have is that the repairs look better than the rest of the truck. This was a great experience. If I ever need them again I won’t hesitate to call. Thank you so much!

Jo
Review №40

Central Collision is the best body shop that I have been to, bar none. Their office staff are friendly and helpful, their technicians are fully qualified and do terrific work, and they go over and above the standard that I expected. The first time I came to Central Collision, I had been involved in an at-fault accident for which I was required to pay a $500 deductible. Central Collision quickly did an accurate estimate and ensured me that not only would they cover my deductible in full, but they would get my car back to me, completely repaired, in much less time than I had anticipated. During the repair process, their office staff kept me informed, and made sure that I knew that I was appreciated as a customer.During my most recent visit, I was involved in a non-fault accident and again chose to come to Central Collision because of my great previous experience. I was wowed again. The service was top-notch; of the same caliber as I would expect from the dealership, their staff was as friendly as ever, and they provided me a very nice loner vehicle for the time that mine was being repaired. At the conclusion of the repairs, they wrote me a check as well for a percentage of the repair cost as an appreciative gesture.Central Collision is, by far, the best body shop that I have been to and I eagerly suggest them to anyone in need of service. Thank you, Central Collision staff for your kind service and great help!

ma
Review №41

I would recommend this place to anyone! They are very professional and friendly. Carol the manager was great. I didnt even have to pay any of my deductible as they took care of it. Also, I didnt have rental reimbursement with my insurance company and they even provided me a FREE rental car. My car was close to being totaled, but after Central Collision fixed it, it was just as good as new.

Re
Review №42

Hand down, the BEST experience Ive ever had with a car place. I will never go anywhere else. I just wanted to personally thank Carol for making sure everything was taken care of. Nowadays, communication isnt present when dealing with many businesses out there. This was not the case...I was taken care of with ease. I walked into central collision not knowing where to start. I was a mess! Shes fabulous!!! Thank you so much for everything you did to make sure my car was taken care of! I felt like family there and thats the best feeling you can have when dealing with a car that needed lots of work! Kudos to you Carrol and your staff as well!

Lo
Review №43

After my accident, central collision was very helpful. They did cover the deductible & allowed me to use a vehicle while they were fixing my truck. This was so convenient Because I’m a mother, nurse & full time student. The insurance company warned me to be careful with these types of companies because “they will find a way to cut cost and make their money back”. I learned that the hard way. At the time, I just wanted my truck fixed and my headlight back in place. At the time my passenger headlight was hanging on by its wires.After repairs....From the outside, My truck was fixed. The new paint color matched perfectly and my headlight was in place. I did notice my headlight was dim compared to the driver side. I asked about it and I was told I Just needed a new light bulb. I had never gone through this process so I said ok.A few weeks later the light starts to flicker/ only working occasionally. I went for an oil change and I asked the guy to change the bulb then. He changed the bulb, it immediately blows out and he damn near gets electrocuted. He told me to go to my mechanic.Next stop the mechanic, he thinks it’s the fuse. He checks the fuse box and we find out Central collision put any fuse plug ( idk proper lingo) in the box. It wasn’t the same as the manufacture. My mechanic replaced the few that were incorrect. Light comes back on but is still dim.Long story short, there is an electrical issue from the accident . There is something going on with the wires that wasn’t addressed. Now I have to find someone to figure out what the issue is. The guy I spoke to that handles electrical car issues says he will have to trace the wires to see where the issue is. Sounds expensive and this won’t be covered by my insurance.I left a message on their voicemail and I didn’t hear back from anyone.

Jo
Review №44

I recently had repairs done to my car at Central Collision and I am extremely pleased with the service provided. Carol was more than helpful in making arrangements and getting a rental car set up. They provided clear communication about the repairs and my car was completed within the time frame that they originally gave me. I would recommend them and would most definitely use them again in the future. Excellent customer service!

An
Review №45

Very professional staff, and they work seamlessly with insurance companies to make everything go smoothly. I took my 4Runner into them after a fender bender, and just over a week later it came back looking like the bender never happened. Its been over a month since Ive gotten it done, and the work and paint job has not tarnished a bit. Very pleased.

Mo
Review №46

Central collision is awesome and I mean it. They take the stress load of car repair off of you. Great customer service. They are willing to help you with whatever you need, from loaner car to covering your deposit.

G
Review №47

I was distraught after my wreck. No rental. Not a lot of money. Not only did i get a loner car, they fixed my car perfectly. The process was painless and they communicated well with me. I recommend this place!

Ma
Review №48

Carol was so wonderful to work with! She was very communicative throughout the entire process, and in the end my car looked as good as new! When I picked my car up, I noticed my rear-view camera was not working. She got me back in right away and had me in and out in 30 minutes. Great customer service!!

Di
Review №49

Slightly less than a year ago I was in a car accident and the rear left side of my car was dented and scratched. I brought it to Central Collision and they did a great job. Then a few weeks ago I noticed that the paint was cracking where they repainted, but since it was still under warranty, they repainted it at no cost and did it in a very timely manner! They even gave me a loaner car while mine was in the shop. Id give five stars if the issue hadnt come up in the first place, but their response was great!

Sa
Review №50

I am very pleased with their work, car looks new again. Also loved the fact that they took care of everything with the insurance company and had the rental all lined up for me. All I had to do was drop my car off and pick it back up everything else was taken care of by them!! I am hoping I never get in an accident again but if I do they will definitely be the ppl I call!!

Ju
Review №51

Got my car repaired here twice and will continue to do so for future repairs. They covered my full deductible the first time and gave me cash back the second time since the accident was not my fault. They do great work. Thanks central collision!!

Da
Review №52

I recently used central collision to repair damage done to my car by another motorist. I was very satisfied with the work done to fix my car. 5 star repairs were done. They made my car look new all over again. They also accommodated a couple special requests I made for the repairs and absolutely nailed it! I highly recommend central collision. Carol was the lady who helped me thru the whole process. She stayed in touch with me during the repairs. 5 star customer service! I will continue to do business with them in the future

Sp
Review №53

My wife and I brought our car here after reading the reviews, and I must say that if we ever need repairs again, we will be back. The staff is super friendly. We had a loaner car from them that had a headlight out, my wife called and they told her to bring it in and replaced it that day. Our car is back to looking great! Carol kept in touch with my wife via text message while the car was there. They even replaced our tail light that insurance wouldn’t cover!

Bi
Review №54

Had my 2016 Mazda rear bumper and driver door replaced here. The people are really nice and my car looked good as new BUT... it took them two tries to get it right. The first time my new bumper it self as well as how it was attached to the car was garbage. The gaps between the bumper and body were too wide in some places and too narrow in others. the bumper itself had rough edged... dont know what that was about. Having said that, they did not hesitate to fix it. The door was good on the first try. The paint job was great. I would recommend for older card but not brand new or luxury cars.

Ia
Review №55

Carol and her staff were super friendly and helpful. I brought my car in and under a week it was out looking brand new. Quality repairs and a quality staff. Couldnt recommend more than enough.

Me
Review №56

My husband was involved in a hit and run and was rear ended. We took our car here and they were able to get us in right away! Carol had a rental setup for us when we dropped off our car and handled everything for us. It was very easy and the car looked same as before the accident. We would do business with them again.

Ma
Review №57

I absolutely love the repair done on my car. The customer service was great and I got my car by quicker than I expected. Central Collision eased my fears of dealing with the insurance company and made the transaction a breeze. I will definitely recommend them to others and always use them for any repairs I have.

Sh
Review №58

Great service! Carol and everyone from start to finish were great. Provided rental car and updates when available. I would 100% go back for any future repairs!

Sa
Review №59

They did an awesome job on our truck, and the made sure we were able to have a rental for the duration of the repair! Highly recommend them.

Do
Review №60

I have nothing but good feelings about the way CC handled my collision repairs. They helped me with affordability, the repair was quality, and communication with the friendly staff made it all easier.

de
Review №61

I had the best service with this place, the people that work there are all awesome and do everything they can to make the experience easier for you. They paid $800 of my deductible, and they even gave me a loaner car to use while my was in the shop being fixed(for free). I would definitely recommend this shop to anyone that needs work on their vehicle. The work they did on my car was amazing, you couldnt tell that my vehicle had been in an accident at all when they were finished. Awesome place all around!

As
Review №62

I never take the time to do this but this is one time i had to make the time. My experience with this company has been the best i have ever experience with a collision. The professionalism is outstanding but they go above and beyond for you and never making you feel like an inconvenience. I will choose this shop over a million times and i highly recommend this you guys trying this shop when and if needed!!! You will not be disappointed!!

Ma
Review №63

All around the WORST experience. I was hung up on by 3 different people when all I was doing was calling to get an update on the progress of repair. I was lied to numerous times about why my car wasn’t done by different people. ‘boss lady’ is extremely rude and hostile for absolutely no reason. Get my car back to find white paint on several different areas on the outside of my car (which is red) Seems to me like they didn’t cover my car while doing some else’s. There is a mist of white paint on all of my windows including front and rear windshields, making it incredibly hard to see at night when it’s raining. Thanks so much for that. There is also red paint on my driver side seat. To top everything off the open door light is on on my dashboard and I heard wind coming in while driving on the highway. All of my windows were up so I’m assuming they couldn’t even put on the door properly. Please do not give them any of your time or money. So frustrated and disappointed and also out so much money.

Th
Review №64

Excellent service. The team kept me updated the entire time. The repairs to my car were flawless. I had an issue with my key after the repairs and Carol made sure that everything was addressed the next day. 10/5 stars Excellent company.

Sa
Review №65

The staff here are very nice and were able to fit me in right away! They did a great job on my repairs at a very cost effective rate. They were also able to provide me with a rental car, which was awesome. I would highly recommend their services and will be using them should I need another repair!

To
Review №66

I was there in October 2017 for repairs to my front bumper and they were very helpful in getting this done in a timely manner. They called the rental car company and arranged for the car to pick me up at their shop which was extremely helpful in my busy life. I will be taking my car back to them for some upcoming work that will need completed as well.

Mi
Review №67

After picking up my car from being repaired I found that someone at the shop had been ashing a cigarette in my interior door armrest. My car now smells like stale smoke and cigarette ash. I never would have brought my car in had I known it would be treated so poorly. It doesnt help that I was getting repairs done to a leased car before turning it in and will possibly be hit with fees for smoking in the car. I contacted the shop and did not receive a response.

Jo
Review №68

Above and Beyond! Office staff kind, courteous, and professional. A nice and clean rental car was ready when I dropped off my car. They clean out the inside of your car and give it a car wash and wax so it looks all shinny and new. My whole front driver side door was damaged and had to be replaced. They even fixed an exposed rust spot on my door that wasnt even related to the damage from the accident. On top of all that you may even get some money back when theyre running a promotion. Wow! That was surprising. What a great company. Thank you very much Central Collision. I definitely will recommend Central Collision to anyone I hear who has a car accident.

Pa
Review №69

Loved the job they did on my vehicle. It looked great once the work was completed. In addition, we needed extra time with a rental car. To prevent going over on our rental budget with our insurance company, Central Collision made a loaner car available. Lastly, I found the staff was very friendly and made the process with the insurance company Super Easy! I highly recommend this company. They were a joy with which to do business!

De
Review №70

I stumbled upon this collision repair company and was truly grateful for the service provided to my vehicle. The staff was very accommodating from providing me a ride to my rental as well as giving me updates on the car repairs. The work That was completed made my vehicle look just as new as the day it was purchased. Thank you Central Collision for a job well done.

Ch
Review №71

Great experience with Central Collision! Staff is so friendly and helpful! They kept me up to date with what was happening with my car throughout the whole process! Will definitely use them again if I ever have to get my car repaired again!

Ja
Review №72

I had a great experience overall, but it took longer than I thought it should have. However, this was not the shops fault, it was Safe Auto insurance that took forever to approve my repairs. When I got my car back it looked better than expected as it is an older car and I was worried about the paint matching. Definitely recommended if you want honest repairs done attention to detail.

Da
Review №73

The staff was incredibly friendly to me when I went there on each occasion. The repairs were done many days before predicted and were done incredibly well. For a second I honestly thought it looked better than when I bought it lol.

Al
Review №74

Central Collision Repair is the best. They are very professional and take great care of their customer. They are work with you through entire repair service. I was so overwhelmed over the entire accident but they made me feel at ease and contacted me during the process to let me know how the progress of the work it going. My car look great and I thank everyone from the office to the ladies and gentlemen in the repair shop that helped me get back on the road. I will recommend all my friends to this shop hand down.. Great Job ladies and gentlemen!!!

Si
Review №75

A few weeks ago I got into an accident and I received calls texts and mailing from different body shops. I decided to call Central Collision I took my truck into them for an estimate and was impressed with them. I decided to take my vehicle to them for repairs. I was pleasantly surprised by my experience with them. Everyone was friendly and very professional. They promised me my car back in 2 weeks and they delivered. I was very pleased with the repairs and they detailed my truck. They even put air in my tires for me. If I ever needed them again I would most certainly bring my vehicle back to them and I would refer my family and friends to them.Good job Central Collision!!!!

He
Review №76

Had a great experience here. Would definitely recommend. Carol took care of everything. Whole process was smooth & simple for me. Wouldn’t hesitate returning if needed in the future.

St
Review №77

Worked with Carol at Central Collision and couldn’t be happier. Was recommended by several friends a coworkers and I will go back for any automotive need.

Je
Review №78

Central Collision did a great job--they worked quickly and made my car look brand new. Carol, my main contact, was so pleasant to work with and very responsive throughout the entire process. I would highly recommend using them!

Le
Review №79

Ive had 2 cars repaired here and both experiences have been great.  The first time I was supplied a rental from Central Collision.  The second time Carol who is GREAT arranged for Enterprise to pick me up to take me to my rental.  Ive had no issues with the work done on either car and I would strongly recommend Central Collison for any repairs that you need.

Na
Review №80

Central Collision charged me significantly less for a repair than any other place I called. They were able to get the parts needed for the repair in the same day I called so I was able to take my car out of town the next day. They were the least expensive, made the repair very quickly, and did a good job. I fully recommend going to Central Collision

Mo
Review №81

Awesome customer service, got my vehicle finished in an reasonable time. I highly recommend coming here when vehicle has been wrecked. I am a very happy customer!!

He
Review №82

I had a very bad car accident and didnt have rentals and had a 1000 $ deductible. They gave me a free loaner car and offered to pay my deductible. My car ended up being totalled and they didnt charge me anything for using their car for about a month. They were so nice and gracious and very good about communicating. I will always recommend this shop!

Ev
Review №83

I got into a pretty bad accident about a month ago. I usually go somewhere else but I decided to look online and found Central Collision. I felt very comfortable taking my vehicle there since they had been given 4 stars.When I had initially taken my vehicle into the shop I was advised that it would take anywhere between 6 to 10 days. It has been well over that given time period and I have became extremely frustrated with their lack of professionalism. Every time I have gone in with hopes of picking up my vehicle another issue occurs. Several of these issues were non existent before taking it in and were directly caused due to their negligence.They pride themselves on providing the following accurate paint job, state-of-the-art collision repair services, and complete detail service, but I beg to differ. I do not believe they are properly equipped to take on high end vehicles. If you are in search of a collision repair shop that will treat you with utter most professionalism and will have the costumers best interest in mind, look elsewhere.**Ive given them one star because it is not possible to rate them any less.

61
Review №84

I got sideswiped back in November of last year. Front right passenger side was damaged as well as the passenger door mirror. Looked all around for a place to get my car fixed. Somehow stumbled across Central Collision. The receptionist was very nice, but the manager on the other hand, not so much. My car sat in this shop for over two weeks, without any information being detailed to myself as a costumer. I still patiently waited on them to call. The manager Carol was very rude to my fiance when she called seeing the status of my vehicle; mind you this place didnt reach out not one time to let us know of any progress being done, as any other shop wouldve did that much. The guys who did fix my damage did a great job on the repairs. I cant discredit the workers who fixed my car. Upon receiving my vehicle back last week my check engine light came on. Im en route to get back home to get ready for work and thats when this light comes on. Mind you, I drove my car after I was sideswiped and hadnt experienced any check engine light at all. It wasnt until I came and got my vehicle last Tuesday when I started to experience this. My fiance notified them and nothing was done about it. I check all fluids: coolant was very low, there was no transmission fluid in it at all, and very low on oil. All of my fluids were there upon me taking my vehicle to this place. As of today, my fiance and I went up there to see what can be done and of course, its money based. Carol told us that it wasnt apart of the claim, wed have to have the insurance company pay for the damages that only couldve happened while my car was in theyre possession. I wouldnt recommend anyone dealing with this place solely due to the manager. Shes very rude and disrespectful. She did sell a good pitch though, never again. If you want great service just bypass this place its all hook and bait. The receptionist and workers find self value and allow that woman to sink by herself. Im patiently waiting on a response because I have receipts of everything along with pictures..... Half truths your telling there Carol, you sent one message and that was via text that was it.. WE had to call Geico and see what the hold up was because you were rude to my fiance. And as stated all of my levels were fine before I brung my car to your place. Dont lie to these people please dont. Your a very rude person and you should consider your tone when dealing with people.

Ab
Review №85

Carol and her team are fantastic. I went in to get my dodge charger repaired in accident that i had been in. Luckily carol and her team were there to take care of me, they went over and beyond to take care of me. Highly Recommend them!!!

Yi
Review №86

Central Collision is amazing! Strongly recommend this place! I’m new to the US and don’t speak English well, many things about the car repair process and car rental just made me very confused and worried. But all the things just solved smoothly after I came to the Central Collision that really help the customers! Carol and her team help me all the way out and SAVE ME A LOT OF MONEY, really appreciat that! Carol is very patient and answer my questions very quickly. My car just looks shining and brand new now! Central Collision really did a great job!

Je
Review №87

Someone hit my 1994 Bmw 7 series in a parking lot and took off. The work that Central Collision did was top notch. I love this car and it is in perfect condition thanks to their detailed work.

De
Review №88

Back in May 2017, my vehicle was hit by a semi. Central Collision made this process very easy. They talked to my insurance company and was able to get a rental. Got my car back and they did a great job with the repair. Thank you guys for everything.

Sa
Review №89

Awesome work! Friendly employees! Took no time to get my car fixed!

Br
Review №90

Car had gotten side swiped on a weekend went looking around for reasonable pricing to get that fixed came across Central Collision, Carol had helped me every step of the way from beginning to end. Dropped it off on an Wednesday given me an rental had my car that Friday.. Everything was smooth sailing, legit, reasonable! Wonderful staffing.. Thank you again!!!!

St
Review №91

I was recently rear-ended and after researching auto body repair shops landed on Central Collision based on great reviews. I couldnt be more happy with my experience. My car looks like new, the team was flexible with pick-up/drop-off times, and I received text updates through-out the process.

Je
Review №92

I wish that I could give Central Collision one million stars. They are not only incredibly kind and pleasant, but they also covered my deductible, gave me a loaner car for free, and thoroughly cleaned both the inside and outside of my car. Their work is top-notch, and I could not be happier with both the results and the experience. Dont go anywhere else!

Ma
Review №93

Unfortunately my wife and I have dealt with them a few times over the years and they are great. They do an excellent job of coordinating between insurance companies, rental car companies, and the customer. Carol and the Central Collision crew do a great job of minimizing the stress associated with a car accident. They are a great collision shop.

TD
Review №94

I would definitely recommend this shop to anybody. Somebody hit my brand new 2017 Honda Civic 😔 boy was I devestated. Mrs Carol and her team are amazing they made me feel like I had nothing to worry about and my car was in great hands. Central Collision even paid my deductible and offered me a loaner car for the time that my car would be in the shop. When I picked my car up it was immaculate I could not even tell it had ever been hit.Thank you Central Collision!!

Ku
Review №95

Would highly recommend Central Collision. Had a few scrapes and dents on my Honda and now it looks good as new. They honored their free quote, got my car back to me quickly, and have very responsive customer service.

As
Review №96

Great Shop, excellent staff!! They helped me with my deductible and Took care of my cars body work in a timely manner and keep me updated. Highly recommend this shop!

Br
Review №97

Central collision did a great job on my repairs. I had been in a car accident and they did not miss a thing. They even found an underlying issue due to the incident and took care of it right away. They got me in right away when I called, other places quoted me weeks out. Everything was professional and done in a timely manner.

Ma
Review №98

Had a great experience with central collision! Great customer service, prompt updates on my status and the car came back looking great. Would go again (despite hoping I wont need to)

Ja
Review №99

The front end of my car was hit coming home from work and needed fixed. I called Central Collision and Carol was amazing. She helped answer all my question. They even waived my deductible. She has a car ready for me when I got there. If i even need work I again I will be going back to Central Collision.

To
Review №100

Fast and efficient. My car looked great! Definitely recommend

Information
89 Photos
100 Comments
4.5 Rating
  • Address:2934 N High St, Columbus, OH 43202, United States
  • Site:http://central-collision.com/
  • Phone:+1 614-261-6000
Categories
  • Auto body shop
  • Auto repair shop
  • Truck repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:10AM–12PM
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Planning
  • Appointments recommended:Yes
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