Professional, on-time, quality work, super communicative and kept us updated. Made the process so easy. Also, they cleaned the car before returning it! Including vacuuming up cheeseballs spilled by the kiddo and the doggie nose-prints on the windows :)
My 2014 ford mustang was damaged on the freeway driver side door all the way to the right side taillight, they gave me a quick estimate.they set me up with a appointment to get my car in there to get fixed and gave me updates when they were working on the Vehicle really loved that a-lot.Would recommend 10/10 they ladies at the front desk were amazing very nice and easy to talk to.
Christina and Isaac are amazing! I hit a deer resulted in quite a bit of front end damage. They were understanding, accommodating, friendly and extremely professional! They had my car fixed in under a week. I had an issue with a mark I found on my front sensor, Isaac replaced it with zero issues. I hate to have to go in to the shop but love the customer service and the people! They truly care about their work and the customers they serve. Top notch business!
These guys were absolutely amazing!The process from start to finish was no longer than 72 hours, and my rear bumper was fixed like it just came out the shop!I wanna take this time to shout out David D., his courtesy and professionalism were absolutely SPECTACULAR and truly made this feel like a luxury experience!!Thank you again guys 🙏🏽They’re truly one of the best in Columbus
I brought my car to Caliber Collision after an accident and had a great experience working with them. From the first day Christina was very friendly, informative and made me feel assured and comfortable. Caliber Collision kept me informed of the progress/status of my car. Isaac was knowledgeable, understanding and professional in handling my concerns. This company took the needed time to handle my car and get it right. Good job Caliber Collision!!!! They provided fresh buttered popcorn on any occasion that I had to wait.
Excellent service on repair work on our car. looks like new! Especially thankful for your most excellent customer service rep who gained our confidence right away! Christina informed us all the way and was a pleasure to deal with!
The repairs look good, however the headlight that they repaired was not connected properly leaving me with out a headlight or turn signal.
I am more than glad to have opted for Caliber Collision. Isaac needs a shout out on the way he dealt with the whole process of bumper and mud flap replacement of my Mazda CX-5. Very professional and good quality of work on . I would suggest everyone looking for a good body shop to check out Caliber Collision on the North Hamilton Road.
Fantastic experience! Super friendly, professional, and the car looks like the accident never happened! Highly recommend the Caliber Collision off Hamilton Road.
I could not say enough good things about my experience with Caliber Collision. They were so personable from the initial phone call where their very first question was, are you OK? Was anyone injured in the accident?; all the way through handing me my keys and making sure that I was completely satisfied with the experience. Not only did Christina take very good care of me, and kept me well-informed and walked me through the entire process; David did an excellent job as well. Upon my initial drop off he walked around my car with me and did the entire inspection. He also asked if I was ok. He gave me some advice about how to setup everything and what I had to do to go through my insurance. He asked if I had a rental car and I wasnt aware if I did. He called me back a few days later and he had actually looked into it himself and found out that my insurance did cover a rental car! He was calling to make sure that I was aware and to see if he needed to help me with booking the rental car through Enterprise. That was such an amazing thing that he did. It really helped me to adjust my schedule and make sure that my life wasnt as impacted as I thought it was going to be to get these repairs done. The company worked really well with my insurance. Not only did my rental meet me at the collision center to get my car but I was also able to drop it off there with Caliber, so pick up and drop off took almost no time at all. The final product on my car looks perfect, like nothing ever happened, its awesome. On top of that I was extremely pleasantly surprised to notice that my car had been wiped down and vacuumed and cleaned while it was being taken care of. I didnt expect that and didnt notice it at first to say thank you. They really just go above and beyond to make the experience as laid-back and easy for everyone in the situation as possible. Thank you again for exceeding all my expectations!
Christina and the team were amazing. When the insurance company low-balled my estimate, the team at Caliber worked directly with the company to get the correct amount covered. Very responsive and kept me informed throughout the process. 5 stars all the way!
I recently got into a car accident and needed my front bumper replaced. I choose caliber collision because it was close to home and used by my insurance and I am so glad I choose them. They were so friendly and professional and kept me updated every step of the way. They even finished my car 4 days before the quoted date. I have already started to recommend them to friends and family because of this experience. I appreciate the care and consideration they had for me and my vehicle!
Stayed on schedule, drop off of my rentalCar was very easy
Very professional on time and friendly. Car was fixed faster then I expected and the work was great
This was for an insurance claim after someone hit me and took off, they were very nice, did a walkthrough before beginning any work to make sure we were in agreement on what the damages were that needed to be repaired, and did the same after the work was completed to make sure I was satisfied that the correct repairs were made. Work is guaranteed for as long as I own the car!
Very nice and professional; desk manager Christina is awesome she makes you feel right at home. I highly recommend everyone to use this body shop.
Christina and staff were great I took my yellow car over on n Hamilton rd facility to get fixed from a accident they were very professional and nice also the staff informed me about every process that was taking place they made my car look brand new will recommend company to my family and friends
I was rear ended and had to have work done on the bumper. We had been in contact with David and he was very informative and helped get us in as soon as we could with all of the holidays. The bumper came out great, they washed the car and they even cleaned the inside of the car which I know was most likely headache. The work was completed quickly and David was sending updates as they went. Highly recommend them.
I brought my brand new car to Caliber due to an accident. Staff was very professional, and kept me up to speed throughout the entire process. They promised my vehicle would return like new. Yes!! It returned like new!! Cant tell it was ever involved in an accident. I would highly recommend Caliber to anyone.
Very happy with the entire process. Car looks great, it was done before they said it would be, and excellent customer service. Highly recommend!
Amazing service, communication and my they really went out of their way to explain everything to me and help me!
Made the situation as easy as possible. David was so kind and had great communication throughout the whole process. This is a shop that takes pride their quality of work and it shows!
They did an amazing job! Very professional and knew exactly what to do on the body work of my car. highly recommend.
I would recommend Caliber Collision over and over again! They were professional, extremely detailed, kept me informed throughout the entire process. My car was returned back to me better than before the incident! They made a terrible situation have a positive ending. Thanks Caliber!
The process was so easy, David was so friendly. He made the process effortless and I couldn’t be happier. I receive periodic text messages to know where in the process my vehicle had remaining. My vehicle was completed 3 days early and I couldn’t be happier.
Great company! Amazing work and great communication thru the process
Caliber Collision new to our area so wasn’t sure what to expect. Mike & Dave/David were very professional. Kept us informed during the week. Finished a few days ahead of schedule. Car returned cleaner than when it was dropped off. Definitely will recommend Caliper Collision!
They did fantastic work and kept me informed throughout the process. My car was fixed right the first time and delivered ahead of time. Highly recommended.
Unbelievable experience from start to finish. The staff was very friendly and finished the bodywork very promptly with detailed pictures of the work step by step. Definitely will use in the future again if needed.
Very professional & personable. Service was superb! Our car came back like new.
Fix repairs after car accident, week ahead of schedule. Also set up rental car for me as well.
They did an excellent job with my vehicle. It was done sooner than expected and they cleaned it very well afterwards.
Super easy process David and the staff did a great job of getting our car back to us on the date promised and the car looks amazing
Mike was super helpful, informative, and went above and beyond!
Caliber Collision was informative, helpful and timely in its service to me.
Great people! Very professional and welcoming!
Very professional
Courteous customer assistance...
Collision work after a minor encounter.
Great service!