This was by far the best experience I have had purchasing a vehicle ever. All of the associates here were very helpful and I felt no pressure at all. It was like I was family. I felt heard, and very well taken care of. Louis and Mike were awesome. I will definitely recommend coming to Audi Columbus (Byers) for your vehicle needs. I will be a customer for life.

Ellis overwhelmed me with his superior customer service super powers. The communication about the repairs/updates being made on my vehicle were constant while I waited in the comfortable waiting area. Rachel stopped by and chatted while I waited and answered a few questions I had about my Q5. Definitely the best Ive ever been treated by a dealership after 35 years of buying vehicles. Keep up the good work!

I had a wonderful experience with Audi Columbus! After going to another Audi dealership where I had a terrible experience, this was night and day! Brian and the whole team took great care of us.They stuck to their word, were very transparent, and made sure we understood every step of the process. Overall, a wonderful experience. I’d recommend them!

I had the best experience buying my brand new Audi. Brian was such a pleasure to work with. He took his time figuring out my best options and answering all my questions. He was very attentive, honest & down to earth which I really appreciated. I really enjoyed buying from him and the rest of the team - they made it an amazing day!

Working with Rachel was incredibly easy. Rachel is certainly knowledgeable about Audi and it shows in the ease with which she walks through the features of the vehicle. I can certainly appreciate someone who is passionate about their product.

Louis Smith, Rufus Alexander and Matt are absolutely top notch! Highly recommend Audi - Byers Imports. This is coming from a self admitted worst customer, they are patient and made sure I was happy. I have the car of my dreams and could not be more satisfied! Thank you all and The Byers family

Working with David Chhom at Audi Columbus, Byers Imports as a first time Audi buyer was an incredible experience.I checked out several Audi dealerships around central Ohio area, Audi Columbus on Hamilton Rd was by far my best experience. Normally buying a new car as a woman comes with challenges. “Will your dad or husband be co signing for you today?”… Or just completely being dismissed as a potential custom in general.David was not dismissive or pretentious, he was kind and beyond patient working with me. David was truly a delight to work with and made my experience extra special personally delivering my Audi Q3 with a giant red bow. This was in addition to addressing concerns I bought to his attention regarding the breaks and parking sensors. I would absolutely recommend David to friends and family and we will be purchasing our future Audi’s through David.

Rachel made the buying experience as smooth and easy as possible. First rate in all regards.

Cant say enough of the fantastic service Rufus Alexander gave us at Audi Columbus. He was the only salesman who showed us all the cool features on the Audi we test drove. The other dealerships just handed us the keys. No sales pressures and lots of cars to choose from. Helped us every step of the process answering all our questions and running numbers for us. Was quick and easy. I will be back to this dealership when I want another new Audi!

The service center has absolutely, positively got your back. They’re looking to help you in any way they can, and what a stellar staff. A total pleasure, great communication, and superb dedication from these folks.

We purchased an Audi e-tron remotely from Iowa. Both Bart and Brian were excellent; they were easily able to accommodate us even though we were hundreds of miles away. Both delivery and paperwork went off without a hitch. We look forward to swinging by the Byers showroom(s) to meet the staff in person and potentially even buying from them again. Thank-you!

Tristen and the team are always great, Ill definitely continue using them for my Audi purchases and service.

Another great buying experience with Byers Imports!This is the second purchase for our family facilitated by Sean McKinney who is an absolute professional!Both deals were great. We did our research and came out with very fair pricing and trade in.Mike Garas arranged excellent financing and made the process very easy.We love our cars and really enjoy the dealership!

I had a great experience buying my car. Rufus was professional, proactive and kept me up-to-date during the whole process.

Customer service is first-class. Easy to make an appointment, service is done on time, and the technicians are excellent at communicating with the customer. Comfortable waiting area and great coffee if you choose to wait. I do a lot of work while waiting, then enjoy time shopping in Columbus. Well worth the two hour drive from Marietta.

Outstanding car buying experience. Efficient with no game playing. My husband and I have bought our fair share of cars from a variety of dealers and Rufus was by far the best sales experience we have ever had. Would love to use him again in the future.

I had a really good experience at this dealership. My salesman was Rufus Alexander and he was great! He was very patient with all my questions and I felt he genuinely answered them based on my specific needs rather than just trying to make a sale. When it came time to do the financing and sign all the paperwork, which is usually painful, our financial rep. William Murray made it easy. No hard selling a ton of extra warranties, just helped us choose what we needed most.I walked out with a new car and I couldn’t be happier!

So far so good, Awaiting delivery but impressed so far. Rachel Paskey is on top of her game and takes care of the usual problems easily and promptly.

Brian was our salesman, he was very attentive, knowledgeable, and professional. The process was very fast. Made shopping and buying beat experience..didnt have spend hours. Tony in finance was fantastic! We love our 2021 Q5 sportback.

Really fantastic dealer to work with. I worked with Rufus and he was beyond helpful. Super knowledgable about the different models, actively helped me in searching for cars, and gave me a lot of no-bs advice. Would for sure work with them again!

Byers Audi always provides me with excellent sales and service experiences. I am very pleased with a new Q5 located for me in the midst of a tight supply. The pricing and trade-in were very fair without requiring negotiation. I appreciate a very easy and smooth experience.

I would first like to start by saying thank you to all of the Audi staff at the Columbus dealership, they take the word professionalism to the next level. A special thanks to Service professional Ellis Sorrell who has always taken care of me and my S4, he makes me feel welcome, goes the extra mile to make sure every detail is taken care of, always has a smile on his face and is very personable. I am a Audi owner for life.

An elevated experience for a car purchase. Cool, calm and superior and above all, a quality purchase that I love to drive.

We are new to the Audi family, and we couldnt be happier with our customer experience at Audi Columbus. Our salesman Brian Snow was awesome, and walked us through the whole process with no pressure or obligation. You can tell the employees truly care about their customers. They make you feel like family. We would highly recommend going to see Brian and his team at Audi Columbus. We will definitely be going back.

Just purchased an A5 Audi convertible from Audi Columbus/ Byers Imports and Rachel Paskey. She was fabulous. Look her up, she knows her business.

I was genuinely impressed by the professionalism of the staff. David Chhom was my salesperson. I felt like I was the one and only client. His attention to my purchase was fantastic. He was ultra responsive via email and gave us the space we needed to discuss what we wanted. I will come back to Audi Columbus in the future and ask for David C.

Louis was such a pleasure to work with; He is so knowledgeable and friendly. We will definitely be lifetime customers!

My husband and I visited this dealership today to purchase a car. We were helped by Louis and would like to say how pleased we are with the service and hospitality he provided. What a wonderful experience!

It was a pleasure to work with Brian Snow to purchase a new Q5. With a few emails and phone calls, we ordered just what my wife wanted. Trade-in and pickup went extremely smoothly. Cant say enough about Brian and the Byers organization.

Let me start off by saying I have nothing but AMAZING things to say about this dealership and the employees! We were 10/10 impressed by every aspect of this dealer! My husband and I had been searching for months to find the perfect vehicle with all the options/packages we were looking for, and at the time we had been working with a different dealer that just wasnt up to our standards ( Not answering calls or texts, taking days to respond, asking us to accept a vehicle with less options, ETC.). When we found the vehicle on Byers website we contacted them right away! We were Lucky enough to be paired with the salesman by the name of Rufus, and he did not disappoint! He answered all of our questions right away, he was very knowledgeable in the products, but not only that, he himself is a major car enthusiast! The customer service Rufus and the managers provided was something like a dream. They made our experience the best it could have been, even during such a crazy time with the pandemic. Not only did Rufus impress us while we were at the dealer, but we also had questions/concerns after the purchases were made, and he still went above and beyond for us to make sure we were happy and satisfied!

Stopped in to look at certified pre-owned A4s and Rufus was simply wonderful. He was attentive, honest, no-pressure and a long time Audi owner himself. Wound up purchasing a 2018 that same Friday afternoon.....highly recommend working with Rufus!!

Prompt and friendly sales and financial personnel.

This was my first time ever buying a car on my own. The salesman, Rufus, took the time to explain in depth all of features on the car and answered any questions I had. He didn’t make me feel pressured to make a decision, which I appreciated. I’m so happy with my new SUV and will definitely be back for my next car purchase!

Sean was very helpful. Quick to answer our questions! Overall great experience!

Beautiful dealership and an amazing staff. They went above an beyond to help us find the best vehicle. I highly recommend them for your next purchase.

Rachel was super-professional and very helpful! Very impressed with the Byers customer service experience!

Absolutely blown away!!!!! As a small business owner I look for quality of service over price and will honestly say I will never go anywhere else to purchase a vehicle. Louis knew I was on a tight schedule and not only came in on his day off for me to pick up the Q5 but even offered to come across town to pick me up to get the car. Gm. Matt took time to give me a tour of the dealership, and both of them followed up with me after the sale to make sure I was happy with everything. I feel like I gained a family of friends. Thank you for everything.

Very nice sell man take time to make me understand and I got what I want 😄

We would like to thank Rufus Alexander (our sales person) and Tony Cooke (in finance) for making our 1st Audi purchase a breeze. Rufus is very knowledgeable, professional and personable. He was patient with us and gave us his undivided attention. Tony made the finance process easy by using todays technology (no more 100 wet signatures). I hope those two are still working there when Im ready to get that S8 on the showroom floor.

Excellent sales and service! Bought a pre-owned A4 and Brian made sure to get it in tip-top condition. Couldnt be happier!

Our sales specialist Rufus was excellent.Personable and easy to communicate with.In person and on phone. Best car buying experience we ever had. Completely enjoyable.Keep up the expert service. Love the Audi Q5.

From first contact to drive home top-notch team at byer’s Audi! Rachel, Bart and Heath made me feel welcome and accommodated all of my needs through the process on the new 2021 Audi Q8!

Byers was amazing as usual. They were great when I bought my Golf R and they were great when I got my Q3. Sean always comes through and gets you exactly what you want even when most dealers will say they can’t make it happen.

I called about a specific part and Mike was really helpful. Although he wasnt able to get me the part as it is obsolete part for my B5 A4.. I called from our dealership Luxury Auto Company in North Carolina to see if they had it in stock and we greatly appreciate the help.

Great atmosphere, its funny Id use that term for a car dealership but the people are very nice and specially our sales rep. Will buy from them again.

I had the privilege of working with Rachel to purchase my first Audi (2015 Audi Q5). Boy, did I luck out! She was so helpful, knowledgeable and thoughtful throughout the entire process. Im excited to work with her again in the future!

From pre sales to vetting detailed finance options, this team is exceptional I appreciate their patience, knowledge and responsiveness and would definitely do business with them again.

Recently purchased an Audi A4. Came in at 9 a.m. was out by 11:15 a.m. No hassles. Everyone was very quick and efficient from Sales to Finance. I really enjoyed working with David Chhom. He was professional and courtesy and made the whole process very easy!

Excellent customer service. Good communications thru all this covid stuff. Pick up of new vehicle was remarkably quick and easy. Nice follow up and support as well.

I had a very efficient sales experience and my sales person, David, was very knowledgeable and responsive to all my questions. The car looks like brand new and the performance is fantastic.

Where do I even begin...So way back in 2008 I shopped around for an Audi A5 and bought one from White Allen over in Dayton. I needed to trade-in for an Audi Q5 back in 2010. This is where Audi of Columbus comes into the picture. I purchased it from them because I had a great deal with some Internet special. I wasnt really focused on the experience or the staff or the dealership at the time. However, what was memorable was when the new Audi Q5 S-Line order came in the pick-up process was nice! I dont remember all the details now, but do remember that moment in time picking up the car. I worked with Matt Kneeland at the time. To this day, I love driving it. I take care of it and really have a smile on my face everytime I drive it.The brand new redesigned 2018 Q5 is now on the market and I went hunting and pecking about it. Really dissecting all the new features and things that I am loosing from my current 2010 Q5. I was pretty much set on NOT upgrading just for the tech and newer engine. It just didnt make sense mainly because of how much I still love driving my current one. Regardless just to get a feel I gave each dealership a fair shake. I got a super deal from White-Allen Audi in Dayton again. I recommend working with Kara. Super dealership, nothing bad to say. For me its just a smaller dealership and therefore there allocations are smaller and are farther away from me. I typically get my car serviced from MAG, again mainly because they are only 5-10 mins away and working with Josh there over the years I have no issues. The sales folks at MAG on the other hand are another story. I was supposed to get notified for multiple new models coming out and never was. When asked some basic questions, they would tell me incorrect information as if they knew everything. Overall not an experience where that level of trust is formed. Also it wasnt just one sales person, it was multiple.As I mentioned I was giving each dealership a fair shake. I got in touch with a Trey Latham over at Audi of Columbus. At this point I really didnt want to waste anymore time and was pretty well set on not upgrading. I mentioned to Trey I had a really great offer and asked if they would match it / beat it. We negotiated a bit and they did beat it and Trey asked me to stop by so they could evaluate my current vehicle that I had bought from them. So my son and I stopped by one afternoon. Trey had a CarFax report pulled up and all the specs including the purchase of my vehicle. In otherwords he was very well prepared! OK, Very good first impression! I typically am a prepared person, so I have mad respect for that. I asked some probing questions to see if he just wants a sale or really knows what he is taking about or is trustworthy/honest. Well the answer was and is ALL OF THE ABOVE. Of course he wants the sale, but they had an allocation from April and he was looking to use that for my order. So the hurry up and wait was mainly for that allocation. However, we got to talking about the differences and engines between the Q5 / SQ5, Adaptive Dampening Suspension, etc... In some cases we had to look up some information, but that is perfectly fine with me because that simply shows you mean what you say and there is no dishonesty/deceptions at hand. OK so trust is forming!It gets better!...We went on a test drive and I dont mean a tiny test drive around the block with the SA in the backseat. He handed me the keys and my son and I took one out around Columbus. Trey said take your time so we did. We took it out on the highway and went downtown, really really got a very very good feel of the new engine, the new comfort, all the new tech. My son and I were playing this game before that of what are the differences in these Q5s that would be reason enough to upgrade. The only reason we had before the test drive was that it was newer. After that test drive we probably easily had a dozen or more reasons. I could list them here but then this review could get too lengthy! ;-)We get back to the dealership and the net is we ordered an upgrade!

Once again, a great service experience at Byers! Ellis, Trista were as professional and kind as they could be. Customer for life!

Great experience during today’s health climate. Best sales person we have ever had with Rachel P! Test drove cars on Thursday and drove home in the one we wanted at the right price the next day.

I am a first-time Audi buyer. The entire process was made enjoyable by Rufus Alexander, who was the representative assigned to me. From the time of my first contact with him until I drove off the lot, I was confident that he was doing everything he could to help me. I am very pleased with the Audi A4 that I purchased, and with the no-pressure attitude at Byers. Excellent experience.

David Chhom was great. Very helpful and not pushy. He answered all of our questions and got back to us in a timely manner. We love our new e-tron!

I purchased a new car over the weekend. Rufus was great to work with and helped me locate a vehicle over the phone. We were able to negotiate and arrange for a quick pick up. Rufus and the other team members went out of their way to assist. We plan to return to purchase my wife a car when her lease ends. Highly recommended.

Outstanding service. The sales force does a great job of tending to your needs and questions, especially David Chomm. I will definitely return when interested in another vehicle.

Jeff our sales man was fantastic. He walked me through the whole process, made it so easy for us. We are so happy with our Q7 we will be back for another Audi in the future from Jeff. Also Mike the financial manager was wonderful also. I would recommend you to anyone thinking of buying an Audi or new car.

I was working with them on a car that had not yet come in. Our sales consultant Rufus was helpful without being pushy or heavy handed. I appreciate it when a company and sales person accommodates to your lifestyle instead of expecting you to conform to theirs. In this case that meant a lot of our communication was done electronically while I managed a very busy work schedule. I felt like they were fair on both the car price and on my trade-in value. The supporting team in finance made the process smooth and as fast as can be expected. Overall They were genuinely kind and considerate through the process.

Excellent service and great staff. Ellis takes the time to ensure everything is right with a car before you leave.Five stars for Rufus Alexander in sales. Finally able to buy our first Byers Audi after two others before. Rufus is great to talk cars with and got us into a new car for a fair price. Thanks for all the attention during the delivery process, it helps to learn about the car from an expert.

Audi’s are high standard vehicles, and the service I received was same. I purchased an A6 yesterday from Byers. It was quick and easy. Larry was my salesman; He was very informative, patient, and even took the time to give me a tour of the facility, meet the on site service center team, and even walk me through the new technology in my car! I highly recommend.

I bought a car 400 miles away and it was seamless with Rufus handling the sale. The deal went smoothly and the car should be delivered soon. In spite of the Corona restrictions things move along quicklyDan

Awesome experience! David Chhom was very helpful at getting me into my first car which was also my dream car! Very happy with everything!

We had a great experience here. We arrived a little after 2:00 on a Sunday to check out a 2019 Q7. Larry Hobbs (salesman), the financial guy, and a service guy stayed past their 4:00 closing time to make sure we got to drive away in our brand new car. Thanks so much!!

Derek was knowledgeable and easy to deal with

Excellent buying experience with Rachel! No pressure, total focus on customer satisfaction. Well worth the longer drive. Good feeling about dealership overall.

Wonderful service. Knowledgeable and thoughtful staff. Buying a new car can be wrought with anxiety, but the experience from start to finish was professional and comfortable. Ask for Rufus!

Phenomenal customer service as always! Rachel is a superstar. Always responsive, courteous, and knowledgeable focusing on the needs of the customer. Love Byers Imports and Audi!

Everything about the experience was positive and upbeat--not at all like traditional car buying. No high pressure sales, no questionable tactics... just clear, open discussions and fantastic service.Our specialist, Rachel, was especially knowledgeable, and did a great job of engaging us and determining what we were looking for. Knowing that shell be our main contact & point of support over the life of our vehicle was comforting. We felt that she was exceptionally helpful and supportive.

Very fair and transparent negotiation. Rachel was extremely responsive and helpful. Overall a positive experience.

My experience with Audi of Columbus was absolutely phenomenal! Rachel was amazing answered all my questions not matter how stupid it was. She made my car buying experience wonderful and so stress free! I will absolutely be back, even if it’s just to say hello!

We have leased many vehicles from Audi Columbus over the years and every purchase has been a delight. Matt, Louis, Mike, and Rachel are like family. They consistently provide excellent customer service, great advise, and truly care about every person who walks through the showroom door. Because of their warm personalities and genuine care we have felt more than confident to refer friends and family to them. We’re proud to call Audi Columbus our dealership.Nate and Valerie Robbins

The experience I had with Byers Audi was second to none. From the moment I stepped into the showroom, the sales team did everything they could to find me my perfect car. I was pleased to shop without pressure and wound up buying a car I had been searching for months. Rachel was great, knowledgeable and helped me a great deal through the process. She made the experience extremely streamlined and was committed to helping me as much as possible. I love my car and wont shop anywhere but Byers. Thanks again!

Byers Audi Customer Service is wonderful. Their entire team is friendly & professional. The service work was completed accurately. Their communication is prompt and they’re good at providing timing updates. The waiting room is comfortable & quiet. Kudos to Byers Audi Service team.

This Audi dealership consistently has slow, unhelpful and inattentive customer service. Had I not already owned an Audi prior to moving to Columbus I might have rethought my purchase. When you spend the money to own and maintain one of these cars you’d hope that they’d make the effort to have a seamless experience whenever you come in.Great cars, not a great experience.

I purchased my second Audi in four years and one of the main reasons is the fantastic experience of working with the people at Byers Audi. In particular my salesperson, Rachel, is really pleasant, pressure free and always going out of her way to make the purchase as simple as possible. She succeeded. Again. I highly recommend this dealership.

I can’t think of anything that Audi Columbus could have done to make the experience more positive. I was greeted by name immediately when I arrived, and arrangements were swiftly made to get me to where I wanted to go while they worked on our car. They checked pricing on upgrading my navigation system, and gave me good advice on how to proceed. The car was finished in less time than they estimated and returned to me much cleaner than I had brought it in.

The service department is not what it used to be. Let’s start with when you call the Audi Service Department number listed on the website, you go into a general queue and they ask you what department you need.They seem put off that you called. Then you usually end up in voicemail. But when you are in the shop, you see the service guys goofing around.They don’t advise and help you anymore. They respond to questions with standard answers instead of talking with you - sometimes it doesn’t even answer the question you asked. If you receive a settlement notice in the mail and ask them if a certain thing has been replaced, they hand you your service history.Talking to others as we were waiting for our cars, they’ve experienced a decline in service as well.Few of us like dealing with car service and want to feel that we can trust who we are working with. It doesn’t feel that way any longer.

My wife and myself had a great experience buying our Audi Q5 our salesman’s name was Rufus Alexander and he was awesome . When I’m looking for a new ride he is the one I’ll be calling .

My third vehicle from Audi Columbus and again a very good experience on all fronts.

I just purchased a 16 Audi A6 - CPO from the Audi Columbus and couldnt be any happier!This is my eighth purchase from the Byers family, and they did just that - treated me like family.Customer service like this is from the top down, kudos to all who were involved.Expect me back theres one that I have my eye on; but thats another story!

We had a wonderful experience buying our new Audi. The entire team is very professional and friendly. Louis was exceptional and communicated very well, and was patient while answering any questions or concerns. Best car buying experience!!!

Absolutely fantastic experience with Byers Audi and Larry Hobbs. Larry took the time to listen to our needs and showed us the cars that best met our needs. Finding the right price and long term financial situation as just as important to him. I appreciate that type of integrity. Left with a beautiful car that was less expensive than my BMW lease. Very happy new member of the Audi family. High,y recommend Larry and Byers

I was not impressed with this location and gave my business to MAG, whom was much better and I recommend strongly after my experience at both of these locations. The sales associate at Audi Columbus that I spoke with never truly took me seriously because of my age. I asked him to make me an offer, and after several follow-up emails and calls he finally sent me the sticker price, which is not an offer in my opinion. He also barely went over any of the features of the model that I wanted. I spent a lot of time in the dealership just waiting around for him. He also sent his offer to the wrong person and was unwilling to forward it to me. I had to get that person to forward me the offer.One of my close friends also had this experience. He went to Audi Columbus in hopes of purchasing a used Audi A4. Because of his age, the sales staff refused to let him test drive the vehicle. He ended up walking out of the dealership and gave his business to MAG (whom had no issues letting him test drive it). I see no reason to visit this dealership and do not recommend going there. That is, unless youre looking to be treated like you are not a priority.

Great buying experience. Rufus was professional, extremely knowledgeable, and easy to work with. Highly recommend this dealership.

Just purchased by second Audi and once again Audi sales representative Rachel Paskey guided me through a no hassle and seamless buying experience. I highly recommend Byers Audi and in particular Rachel. Couldn’t be happier with the car and the customer service.

Audi Columbus found the car i was looking for and had it shipped in. The other local dealership had told me there were none available in the US. So glad I called David Chhom, he was fantastic to work with.

Byers Imports has a terrific inventory of wonderful cars but more important, they provide a superior customer experience. Louis Smith, my Audi Brand Specialist, took the time to really understand what I needed and more importantly wanted and allowed me the time to make the right decision for myself and my family. Louis provided me with all the tools to make the buying experience fun, exciting and greatly satisfying. In all aspects Louis went above and beyond! A 10 out of 10! And a shout out to Matt Kneeland for welcoming me into the Audi dealership.

I had a very good experience i getting my Audi A4. Rachel had great knowledge about the cars and answered all my questions, helping me make an informed decision as to which car to buy. She did a great job in getting the car I wanted with specific package, rather than force me to take one they had.i feel very happy with my purchase. Was very comfortable throughout the process. Mike in finance was also grt in explaining everything. The whole process was smooth and fast. I really loved the experience and would definitely go back for more business and service. Really excited with my car..Will definitely recommend this place to anyone who wants to enjoy buying a car..

Ellis was helpful and upfront. There was a little parts ordering snafu and a high bill but I believe I was treated fairly and my Q5 was taken care of. Id definitely recommend Ellis and Byers Audi

Snotty attitude from the sales staff. Refused to let me test drive anything. Basically assumed I couldnt afford the cars on their lot, which is an amazingly arrogant way to do business.Our clientele doesnt like miles on our new cars. We dont let you test drive unless you show us youre serious about buying first.I drove in with something faster and similarly priced to what I wanted to test, but Byers had no interest.I suggest taking your business elsewhere.Edit: Yes, the particular vehicle that I came in to look at was sold, which is understandable. I have no issues with that. However, I was not told I couldnt drive THAT vehicle. I was told I couldnt test drive *ANY* vehicle and that was your managements philosophy.

I purchased a used Audi from Byers Audi and all around it was a fantastic experience. I was helped by Rachel who had an excellent knowledge of the vehicles and helped me find the best options that meet my needs. I would highly recommend Byers Audi, they have been a great dealer to work with thus far.

Had a fantastic experience purchasing my Audi Q3. Rufus was awesome! He was patient, answered any questions I had, and very knowledgeable. Overall, it was a great first experience, thanks Rufus!

The experience from initial contact to test drive(s) to purchase was outstanding. Rachel Paskey provided exceptional customer service throughout the process that gave me the utmost confidence in my purchase. She unquestionably earned my business with her professionalism and her very personable attention. I couldn’t be more pleased.

Rachel, Audi Sales, was knowledgeable and helpful in answering my questions.

They did an excellent job. The car looks beautiful and since I had to stay at the dealer the manager got a couple extra people working on my car and got it done in only a couple hours. It was a great experience You can’t beat Byers Audi.

My boyfriend and I came in yesterday to look at a Beautiful S5. Rufus Alexander was amazing and beyond helpful! Very personable, professional and his knowledge about German engineering was quite impressive! We could not have asked for a better salesman to assist us! After a great test drive and some paperwork, Sean was driving off into the sunset in his new Audi!!We both want to personally thank the dealership for their time and effort, they made the purchasing process extremely smooth 😊😊😊Will be HIGHLY recommending to anyone and everyone!

Ellis and the Audi service team do a great job for customers. They are very customer focused and responsive to making every appointment quick and efficient. I would highly recommend them to anyone.

First Time Audi buyer. David Chhom and the team at Audi Columbus helped my wife and I find a certified pre-owned Audi Q5 that checked all the boxes. Professional experience all around.

Trey and the staff at Byers made purchasing my Audi a GREAT experience. I had been considering purchasing a new vehicle for well over a year, but put it off because in general, sitting at a car dealership is not my idea of a good time. Trey made the experience hassle free, enjoyable, and helped me pick out the PERFECT CAR! Trey has earned a customer for life.