Ordered Kitchen Aid Counter Depth Refrigerator back in June of 2020Like another customer I had the same experience was told told the unit would be here in July then August then every month a different Date Our space for refrigerator was custom built for this unit every month I get a different answer, Last week Sales Person told me she would call me back never heard back from Her. I believe my order was missed or sold Guess I will never know Have purchased from Daniel many times and never had a problem until now

Purchased a dishwasher that didnt work out of the box. No worries a new one was delivered, installed, and they took the old one with them. Mark Cushing was prompt, on time, courteous, friendly and professional. Made sure everything was in good working order and gave a tutorial and tips BEFORE leaving. Would most definitely use again.

Purchased a refrigerator in March 2021 and was told it would be available in June 2021. June came and went..then July, August and September. No refrigerator. Now it is October 12, 2021. My husband went by the store and talked to the manager. Come to find out the refrigerator had arrived at the store at the end of August. Let me say, my husband and I chose to purchase from Daniel Appliance because they were a local small business and for their customer service. Never again!! The explanation from the store manager was that “it slipped through the cracks”. Really? No phone calls from Daniel over the 4 1/2 months for updates. Poor, poor customer service!

Great service and salesperson was very knowledgeable about the appliances. Happy not to be in one of the larger stores where they couldnt answer questions pertaining to specific appliances. Highly recommend Daniel appliances.

Purchased refrigerator for a condo (read: tight, difficult fit!) Received concierge-level attention from Derek Johnson, even as far as coming by to measure in order to find the perfect unit. Install&delivery crew courteous and professional. A great experience youll not match at a big box store.

Shopping for a washer. I knew what I wanted and didnt want. Went to Daniels and Derek jumped up to help me. I explained what I wanted and he showed me what he had. I left went to lowes and came right back. Derick helped me to find the PERFECT washer for my needs. Thank you Derick for helping. I am so very happy with my purchase. Cant wait till the dryer goes out hahahahaha

Wanda is wonderful! Placed our order for a new hood vent and induction cooktop. As luck would have it, both are in stock! In these days and times, thats almost unheard of!

Over the last three years, I have purchased 5 kitchen appliances from Daniel Appliance. The salesman, Derrick, is the best. The other day, I had a range delivered. The man who delivered the range, David, was professional and extremely thorough. It was late in the day, but he showed no sign that he was wanting to get away and finish his day. A few days later, Aaron installed the microwave. He too was professional and did a great job with the installation. I have paid a little bit more at Daniel, but the products and service are worth far more than the price.

Great customer service, knowledgeable staff, overall a wonderful experience so much better than going to a big box store trying to get help on an appliance that best suits ones needs. I’m sure once I receive the appliances I purchased my business will stay with Daniels Appliance. Thank you Derek for your great customer service!!

Great service. Derek very knowledgeable. Delivery was great.

Very good selection of appliances. Helpful, friendly service.

Great experience from our salesperson Rita who didnt try to push their product on us. She price matched other competitors before giving us our final price. She was very personable and up front about everything. Installers were on time, polite and professional. Eugene and his helper went above and beyond by taking the old refrigerator and putting it on my trailer without any complaints or fuss. We enjoyed the stories from Eugene about food and family. Thank you Daniels Appliance for treating us so well! Will recommend to everyone we know

This may be a fine place to find an appliance but when I walk into a store and not a single person working there is wearing a mask I will not be back. That is the utmost disrespect for your customers in the Covid environment. Do yourself and your family a favor and shop where the staff respects you as a customer and cares about your health.

Daniel Appliance is a great place to purchase appliances and products. The staff is knowledgeable, kind, helpful, with high integrity.

The delivery men were so great and made sure everything works great. Derrick was a very courteous salesman.

David helped me in picking appliances for my new construction home. He took his time to go over all features and ensure I was choosing what I needed to fit my lifestyle. Excellent customer service and sales reps who are knowledgeable! Very happy with my wifi Alexa enabled whirlpool appliances!

Friendly staff and quick to help

Daniels Appliance Company had in stock what Lowes promised that I could possibly receive in 2-8 weeks. (Yes, 8! Hope you dont NEED that appliance!). I was happy to pay the difference to support a local business and get the appliance right away. But as soon as they found out there was a difference, they offered to price match! A phone call early Monday morning confirmed they had in stock the item I requested. When I got there, all I had to do was state my name and pay for it. They were ready to load it in my vehicle. Super friendly. This is the second time Ive wondered why I even bothered with looking at the big chains. (Actually, I was in the big chain because Daniels closes at 1:00 on Saturdays in order to give their employees a life. Yay for them!)

Great place!! Friendly staff. Highly recommend.

Great prices and the service is fantastic. Thank you.

Great service as always from Rita, Ron and the gang at Daniel Appliance! In and out quick and new washer and dryer set delivered and installed by 2:00 PM same day!

Prices much higher than Lowes and Home Depot

Mrs. Wanda is very friendly and helpful. She is very honest and understandable. She wanted to go extra miles to help me. The only drawback is the company did not have the refrigerator that I wanted, but I had a good time to visit the store and met her. The company matches price and support military personnel by offering free delivery and installation. I would definitely do business with this local store in the future.

They are friendly, courteous, polite and professional. They listen to you to make sure you get what you want. They explain and compare the features on different appliances; and let you choose what you want.

Unfortunately they do not have any appliances in stock. But they were nice when telling me they didnt have anything to sell

Exceptional customer service from Penny. She spent the time telling us the pros and cons to all the appliances we were interested in. She set us up with an appliance dream come true for our new home.Thank you so much for making appliance buying fun and easy.

Great customer service. We really enjoyed talking with Rita about the appliance options for our new home.

Mrs. Wanda is great. I needed a new clothes washer and she went above and beyond for me and my Dad. Cant wait to get my new washer! Thank you Daniel Appliance. :)

Great service helpful

Bought another clothes washer/dryer combo today from the old school/standard hometown appliance store that has managed to survive the big box store competition. Best price, best service, and always customer friendly. Thanks again to all the staff.

My first experience with Daniel Appliance was excellent! My dryer stopped working and they had a technician at my house that same day. A part had to be ordered and they called me as soon as it arrived to schedule it to be installed - again, on the same day! Fast, courteous and reasonably priced. They have my appliance business from here on out!

Great service

From the time we walked into Daniel Appliances we were treated with respect and kindness. Derrick the salesman was terrific and answered our MANY questions without getting frustrated. He was energetic and enthusiastic. He showed compassion and understanding.When we had the washer and dryer delivered, David and Jamal were equally awesome! Throughout 30 years of marriage we have had to buy many appliances. Each and every time we went to the big box stores. All of them with the same poor to mediocre results of installation. I was sick of it! I saw an ad for Daniel Appliances, and saw where they service what they sell.... and they were local. That meant if I had any issues with any of my appliances, I would not have to go down a rabbit hole and a whole labyrinth of phone calls to get service.From the time David and Jamal came in to install the washer and dryer, we were thrilled. They knew exactly what they were doing and they were very efficient. They took absolutely no shortcuts. It spoke volumes! It tells me that Daniel Appliances actually cares about their customer base. When they left our home, everything was perfect. It wasn’t like the big box stores to where we had to buy certain cords or kits.I truly and unequivocally give Daniel Appliances and their staff a solid 5 stars.

This is a great place to buy appliances, wonderful people work there and there is always quick service after the sale. They are doing something right: Look how long they have been in business and I pray they continue to do well.

So glad I finally made the decision to purchase my appliances from Daniel Appliance. The experience was top notch from the very beginning... starting with the salesman, Derek, to the delivery crew. So sorry I can’t remember the names of the gentlemen who delivered and installed the dishwasher and microwave but they were great. Then, Gene and Ric delivered the stove and installed it. Very professional and nice. A great experience and I highly recommend this business.

I will never buy from the Big Box Store after my dealings with Daniel Appliances. Our salesman seen the sale all the way through to even helping deliver because of a small glitch in the delivery bringing the wrong refrigerator. Delivery men were going to bring the right one back but one of them had a emergency an our salesman Derrick came in place of him an might I add it was after hours to deliver . The professionalism of this company an its employees are over the top.

Many years of great service.

They have a great selection and the prices are fantastic. We bought the same refrigerator that we saw at Lowes but saved about $200.00. The sales lady Wanda was very nice and knowledgeable. This was our first time shopping with them and we will definetly return. They also have their own service techs incase they are needed. I highly recommend checking them out.

I had a good experience with Daniel Appliance. Our salesman, Derek Johnson was attentive and knowledgeable. Delivery was on time and the delivery person was polite. Nothing bad to report at all. I recommend this group without hesitation. P. Davis

Very helpful people who cater to your needs

Great staff...will meet or beat prices from the big boxes. Locally owned! Top products. I would not recommend if they did not go out of their way to help me.

I’ve bought a a refrigerator and washer from Daniels and I’ve been satisfied each time. I highly recommend them to anyone in need of new appliances.

Very professional service from the sell to the installation couldn’t be any happier. Gary from sells and the guys who delivered and installed our washer and dryer we would like to say thank you for being very professional and courteous.

We have been customers of Daniel Appliance for over 15 years and wouldnt shop anywhere else. The quality of the products they sell are top of the line and what makes us loyal to Daniel Appliance is their emphasis they place on customer service. There arent many places around that are local and I value the importance of supporting local businesses, especially ones like Daniel.

Daniel Appliance is so wonderful! We had a few bad experiences with Lowes and Sears a few years ago and have used Daniel ever since and have never been disappointed. They are reliable and prompt and the guys who delivered my washer and dryer even vacuumed and mopped the floor for me before installing. So if youre in the market for anything dont bother going somewhere else. Im pretty positive they price match too.

Great fast service. Smiles all around. Found my refrigerator in color I wanted to match my kitchen. Excited! Thank you.

Friendly service, great selection, good prices! Better than buying at a box store! I highly recommend it!

Loved it. The sales person was very informative on the product.

Penny was helpful and knowledgeable when we recently purchased a refrigerator for my mother, installers were most patient, courteous and professional

Super nice people the had what I need at a fair price.

I was very pleased with the help I got bought what I wanted and cant wait to receive it 5

Hometown friendliness, hometown service, and hometown support. Wouldnt shop anywhere else.

I will only buy from Daniel appliance from now on. They stand behind the products they sale. The staff is professional and courteous and know what they are doing. Thank You Daniel appliance for going above and beyond!!!

I tell you, I will never buy any of my appliances from anyone other than Daniel Appliance again. They were so good to me when I chose an appliance that was not what I wanted. They worked with me and I am now elated with my new dishwasher. They went over and beyond what they had to do. Therefore, they will be my go to appliance vendor from now on. Thanks Daniel Appliance for making me a lifetime customer.

Quality products - true professionalism - delivery was perfect and the gentlemen were efficient and extremely polite. Dont ever hesitate to bring your business to Daniel Appliance!

Wonderful service and great prices.

Every one there is very helpful.

Best service...Derek makes buying appliances easy!

I have been very happy with the kitchen and laundry appliances we purchased at Daniel Appliance, and I received great service every time I went or called. I would highly recommend.

I go here for work and my place to shop for my appliances thumbs up

Came in looking for a washer and dryer. Their commercial says they have the lowest prices in town, man are they wrong. Saw the same set in another store half the price.....Oh and BTW people were standing there, saw us come in and never said hello, welcome nothing! Guy came from the back and helped us. Waste of my time!

Great prices. Pleasant employees

Kind, knowledgeable staff. They follow up their sales.

Great deals, Value & Customer service.

Rita was very helpful and knowledgeable. Great experience!

Theyre amazing. They are perfect for all your appliance needs.

These people are rude and incompetent, with all that I was quoted a price for 5300.00, got the same items at Best Buy for 4100.00. And I was treated much nicer

Very accommodating, went above and beyond to assist me.

Daniel appliance is the store we always go for appliances. With our visit there today our whole home has appliances from there.

Good prices and excellent service!

BEST APPLIANCE STORE IN COLUMBUS.

If you are looking for a company that values military business, I would suggest looking elsewhere. As soon as the appointment scheduler found out we were tenants, her behavior became disrepectful. My husband and I had a very unpleasant encounter with an employee of Daniel appliance named TK. She claims she is the manager but her unprofessional mannerism did not reflect that responsibility.

They alway have the parts that I need. I have never had them out to my house to repair anything because I just YouTube how to fix and buy the part which saves me hundreds of dollars.

If you knew the trouble these people put me through, you would probably shake your head.Even though Daniel Appliance is the only Bosch dealer in this town, and for over 100 miles, they wouldnt even come out and look at my brand new $1400 Bosch Range because I did not purchase it from them. The woman I spoke with even sounded like she enjoyed telling me this even though I was courteous and friendly. They are the Certified Bosch DEALER in this town!She gave me the number of some other repair company and the guy tried to charge me an arm and a leg just to look at the range. I called and called Bosch to try and find out about the problem and after 1 1/2 weeks I finally talked them out of sending me the parts and I fixed it myself.Daniel will never get my business and I thought I would warn other people about them. If they treat potential future customers this way, I can just imagine how they treat people who have already given them money! Thumbs down.

Looked at wash and dryers. Try to sell me a 1400 dollar dryer . Went to Lowes bought one .For a Third of the price.

Great local company.

Very knowledgeable and friendly service.

Great people, items and service

Best Appliance Retailer in the Area❤️

Good hometown service

Great service from Mr. Daniel

Very unhelpful

Thanks great experience

Great customer service

No wonder people buy from big box stores; entry to parking lot cumbersome and sales person did not mention price match policy.

Love them

Great customer service!!!!

Good information

Wonderful Service

Good service

Prices high