I love this place. Bought my kitchen table from them in as little as 4 months. The 6 months same as cash is great! Now just got a washer & dryer set. I love it! Only 4 stars because they were supposed to call before they showed up for delivery but didnt. Overall wonderful experience! Thank American Rental!

Just moved here and I walked in to American Rental and Shelby greeted me professionally and asked what she could do. I told her my story and she helped me find everything I was looking for and went out of her way to help make sure it was exactly what I wanted. Sara helped make the approval process and purchasing process very easy and explained all the benefits and my contracts thoroughly. My stuff was delivered and set up the next day on time and the delivery staff was very helpful and professional. If I ever need anything again I will for sure go back.

They went above and beyond for me today truly appreciate them

The customer service was unbelievable. I walked in around 11 that day and picked out the things we needed while filling out the application. Everyone there helped with any questions that we had and explained everything extremely thoroughly as it was the first Time with rent to own. Every bit of furniture that was available there was delivered within a couple of hours.And then found out that two mattresses that we needed for a bunkbed we’re unavailable that store but that did not stop them from sending someone to a different location hours away to obtain those mattresses and make sure they were delivered by end of business that same day. I expected delivery when they said they were on their way but they went above and beyond by also putting everything together for me when I told them I would take care of it myself after everything is done.Coming off of military orders we were able to furnish an entire house within a day because of this company’s hospitality. I can’t thank you all enough.

I have been a customer here for many years! I love how they treated me! Very passionate about making you happy! If I couldnt make payment that week I would just have to call and they always worked with me!! People were so kind and ready to fulfill my house needs.

Always get my rent to owns here. The staff is always polite, rentals are in great condition and they never call 40 times to remind you your payment date. One time I went to RTO and the entire time I rented from them they called more than once a day to remind me....I have never not paid for my stuff those people are disgusting. I tell all my friends American Rental is the best.

I needed a dryer and Sara was very friendly and helpful😊

They were awesome from the time I ordered my stuff in the store all the way to the delivery guys.

Always have been done right by American rental and there staff.

Great service from the manager she was very helpful and patient with my questions very explanitory going over on the contract. Also took measurements of the bed. Fast delivery (actually they made ot to my placr before i madr it there!)

They are wonderful people. Have great products and great prices. Highly recommend to others.

Ive been making purchases for almost 5 years and am very pleased with the quality of my products.

Wasnt able to get couch in,but did get recliner in. People were great and Ill be getting a different couch next week.

Super helpful. Very friendly!

We have been renting from the American rental in Columbus Indiana for about four years now paid off alot of items.I always go to them they’re always kind they always come out when I ask them when something breaks they fix it or go get it fixed and they even do some stuff that they don’t have to do they’re great people there and they give great service.

Great people and owners are amazing.

Great place to go for buy here pay here a really nice selection of house hold

There all really great people

Everyone is VERY nice at this store!

Nice friendly staff!

I love american renta . Joe and I have went there for I know of 10-15 years. We have gotten different furniture or appliances and always a great deal. Staff are amazing. They become like family.

I’ve been going and buying from them for going on 10 yrs now! Best customer service and they always get me exactly what I want when I want it!! I highly recommend American rental and make sure I tell everyone to go there!!!

Great service 👍

American rental is easy to work with and fast at getting you what you want not pushy let you look around always nice and friendly!!!

Seeing as me and my husband dont have great credit or thousands of dollars just laying around American rental is our go to place for household furniture! Always willing to work with us. Very understanding people and so very helpful. Love barb shes just the sweetest! Thanks american rental for providing affordable deals for me and my family!

The staff is friendly, and such a pleasure to do business with:) Merchandise is of great quality.

Nice staff, work with you on payments, great furniture. Id avoid the rugs. The two I have fell apart and their computer selection is low end and over priced. Beds, couches, chairs...thats what Id recommend.

Always have a good experience been renting from them for years.

Great people!! A company is only as strong as its leader and Barb is one of the best. If I could rate every visit i have made in there it would be a 10 star rating. Also they care they are not there to hurt you by any means they have help my family and I have nice things we just couldnt afford all at once. Just a great place.

Great experience, friendly employees, and good prices.

I had a wonderful experience at American Rental. Barb was very helpful made me feel very comfortable. They were very prompt with my delivery love my new dryer. Thank you for the experience!!!

They are always willing to work with anyone in almost any situation. We were a lucky to be able to pay for everything that weve ever gotten from them within 3 months to 6 months. Great company to deal with and a great pleasure.

American Rental in Columbus at Eastbrook Plaza is fantastic! All of the sales team including the head person Barb are efficient kind and caring and of course professional. I enjoy renting from this store, and recommended to anyone.

Friendly staff and works very well with costumers! Definitely would recommend!

American Rental is the only place I ever go when I need something or want something! They all are great people. I strongly recommend American Rental

Whenever I called I never got straight answers. The one thing I DO know is that i have been overcharged. Now I am hearing I have to payclub charges? Please look into my accounts and payments. I truly believe there are costly mistakes and/or charges that were way off according to my records. I tried calling the store but all I got was excuses. However you do have quality items and great delivery service.

Terrific people. Always friendly. Made me a loyal customer for over 20 years.

The staff is awesome couldn’t ask for friendlier people.

Good place to rent from, for good price.

American Rental in Columbus is the place to go if you want to rent to own TVs, couches, bed, etc. They are always so accommodating, helpful, and nice when I drop into the store.

Love this place, But there customer service need improvement!

Really nice people they work with you when you get behind I really love renting though them.

I always get a friendly attitude from the workers and they have always been helpful to me

If they dont have it they will find it for you

Love this place. They always treat me great.

Very friendly fast and great prices I love it I sed give them 5 stars

Absolutely love my Lazy Boy outfit !!! ❤️❤️❤️ I always receive amazing treatment there !!! Iv done business with the Columbus, Indiana store off and on for years !!!! Barbra is always very accommodating!!!! The store always looks awesome 👏 !!!

Very friendly & customer oriented. We have loved everything we have purchased.

They where very helpful and got me taken care of quickly and set up a delivery on the day I needed at a very good time

Barb is the best! Have known her for a long time!

Amazingly good people!!! They make us feel like family.. We love these guys!!

Very nice polite people with fast delivery and appropriate pricing

Barbara is top notch, this is why the store is a good place to shop...😊

I love the people that work here so friendly

Appliance was delivered on time despite 2 inches of snow on the ground. The gentlemen delivering the washer triple checked everything (several of my faucets have the knobs reversed) and gave me the short version of how to use it.

Kind and professional business with affordable home furnishings

Great service and great employees

Love this place they are so good to their customers

I like American Rental because there always nice and very friendly and they will work with you

I had my stuff in my home within an hour of placing my order. You cant beat these people, Im going to be here for a long time to come.

Great Service.

Love this place!!! Very friendly staff!!!

The best people to deal with...always friendley!!!

Could use a lot of improvement. I wouldnt deal with them if you stuggle to survive.

Good price on daughter furniture

Me and my girlfriend bought a kitchen table through them last month so far were pretty happy with the company!

Couch came with bed bugs and they dont want to get rid of them very disappointed

Great customer service

They have a little bit of everything

Quick service

Awesome

Love this place

Good service

Too expensive for me, nice furniture but overpriced