Thanks to Debra, Brandon and Kyle. Second bike Ive purchased here and another great deal and experience. If youre looking for a bike look no further than capital city cycles. Thanks again
These guys were the only professional salesman in the Columbia, SC area that I ran into. They were honest with me and worked with me to make a sale. I recommend them if you’re shopping around for a bike.
Super nice people I was there for service I ran into a salesman outside Ben he didnt question anything he didnt try to put any pressure he sent me right to the service guy I needed to talk to Anthony he was super cool straightforward while I was waiting on him they even gave me some strawberry cake that one of the parts ladies made homemade I wish I knew her name I think I want to marry her. I certainly be back there.
Marshall and Brandon plus the entire staff are always geared toward A plus customer service. Ive know Brandon for 10 years now and have purchased 3 bikes from their location. Wouldnt buy from. Anyone else! Just because they treat you like family.
Went there on recommendation from my BIL to buy a used bike. The hardest part was making a decision there were so many bikes that I liked. I worked with Neely who was patient with my indecision and helped me get a great price. The transaction was smooth. They financed in house at a good rate and even had insurance before I left the store. I am not sure how much better this could have gone.
I came to Capital City Cycles with a hope to trade my Spyder for a Harley. I left with an outstanding street glide and the best and fairest deal I have ever had. I will be a customer for life. Highly recommend.
Hands down the best bike shop in SC. Capital city has gone above and beyond to make the customer happy. I have my bike there now getting repaired and the shop manager is so helpful! Extremely friendly, knowledgeable and is truly for the customer. They take pride in their work and they won’t settle for less. I’m so happy I chose capital city cycles to work on my Harley. HIGHLY RECOMMEND!!
This place was great, replaced a rear tire on a purchased bike bc the mechanic saw a flaw. Overall experience was extremely and professional! Sales team and financial services were great!
Excellent time spent here!!! Hubby got the bike he wanted and is extremely excited. Staff was phenomenal! HIGHLY RECOMMEND!!
If youre looking for a preowned Harley they have over 300 beauties. Something for everyone.Friendly people. Easy to get to.
They had the opportunity to make an easy and effortless sale and still had to find a way to rip me off, also misquoted insurance premium. Nice bikes but wont buy there again.
I had a great experience here great customer service business was very professional
Absolutely phenomenalI found a bike I liked online, never having been to Capital City I was skeptical about a dealer, only ever having purchased from an individual. Once I get there the following day, the bike was on hold for another buyer, no big deal I knew it was a dealership. I spoke with Frank Ward who was beyond the perfect salesman to meet. He took his time, listening to what I was looking for, including price and needs where he pointed me to the 2016 Electra Glide I ended up buying. They gave a competitive trade in value and streamlined the entire process. I realize that there’s not a “Frank Ward” at every dealership but he broke the mold on stereotypical salesmen. When the time comes to upgrade for newer, i will not hesitate to return here! HIGHLY RECOMMEND!I would like to mention though, their “detailing” of bikes after purchasing could use an improvement, a revamp or just a clean rag. It honestly looked worse after the “detail”
Just want to say a big thank you to Kyle big mike and John . For getting me a bike that I love .
Have purchased many bikes from hereand always pleased.Staff great like family.All my friends and family have bikes from here also.
Man Marshall was amazingly fast good job great place to shop 💪🏿
Absolutely great service! I went to look at a Street Bob and walked out with my dream bike, a Softail Breakout. The entire experience was wonderful. Bike is doing great and they have a customer for life!!
Stopped by this place to look around and found a used seat that Ive been wanting but it took the extremely rude parts lady forever to get me a price and when I said it was too much she said yeah well and three her hands up at me. All that was unnecessary. The salesmen seemed nice and multiple asked if I needed help while waiting. Just unfortunate it ended that way. Likely lost my business forever.
I only have had a good experience throughout the process. Clay and Kayl and the entire staff have been very welcoming
Great guys to work with. They will do everything for you to get the motorcycle you want !!!
Just bought my 6th bike from here. Nuff said!
Kyle and Daniel were awesome! Helped me get my dream bike!
Great selection great salesmen all around great experience they went out of there way to find the atv I wanted called and made everything a painless experience
They a very good job of helping me out today
The folks were very helpful and friendly. I recommend this store for your next purchase of a rec vehicle
They lie …did purchase my first bike was overpriced and instead of purchasing like I thought turned out to be leasing a motorcycle… Very bad business!!!
Very nice to deal with, this is our second bike that we bought from Capital City.
Make your dreams come true.ma4shal and Brandon are the bestRemember they are used bikes.you want more pay more. I have bought 6 bikes from here .had all my upgrades big wheel, oil changes,bars,ect done here by Anthonys crew awsome work.
I had flat tire. I visited this store. I have ktm motorcycle. They said they can’t repair or replace my tire. Reason why they don’t work with ktm. They even had one small ktm duke on their lot.
Very wide selection, from new and shiney to old and ratty! If you want it, chances are youll find it. Nice and friendly sales staff, easy to find.
Great team!! Thanks everyone, go see the guys at CapitalCity.
Awesome experience and customer service
Very friendly staff and we got everything we needed...I recommend these guys if you need a motorcycle
Mike is one of these best people to interact with when youre getting a motorcycle thank you Mike
Worst customers service of any one I have every dealt with.
Filled out credit application a week ago andnpulled credit and they have never called me back about anything i was looking to purches a newer bike i used them 3 years ago and they were ok but they will lie to you to get you to come down there and then tell you som3else when you get there JUST BE VERY CAUTIOUS when you are purchasing from them and if there is a problem with the bike when you get home they will not stand behind it
Kyle did a great job with me today
Great selection, awesome staff. I will definitely be back soon.
Mike and Katie were awesome to deal with. They both made my wife and I feel very comfortable and easy to talk to and communicate with. Please come down and ask for these two and hopefully ride away with a bike. Would also like to say a big thanks to Frank, I started talking to him on the phone and he is the main reason we ended up at capital city cycles.
I went to Capital City Cycles today and bought me a bike. My salesman Cale is the best ever...he would not give up until I became the owner of this bike...if you want a great bike great price and great service...go to CCC in Columbia SC and ask for salesman .....Mr.Cale ....he is the ....(SUPERMAN)
These guys are the best, HANDS DOWN! Great customer service. Super friendly. And they’ll definitely work with you on the price. I highly recommend CAPITAL CITY CYCLES!!
I never made it past the website. Its a a shady business practice to not post prices. Click for a quote doesnt work for me. Just tell me how much the damn thing costs. Dont you know? Or do you have different prices for different people?Need my name, number, and email to harrass the hell out of me to tell me a price? No thank you, Ill go to a real dealership.
I didnt buy here today but these guys are awesome. Definitely easier to work with than any other shop ive been to.
I just wanna say that neely was my sales guy. He was the rudest salesman Ive ever delt with. Not staffed enough to have one on one time with salesman. Very impolite, disrespectful by smoking all around my family. Giving me the run around. And no one on one time. Will never go back there.
Love this place! Great selection and great staff! Bikes, bikes, and more bikes!
Ive been here a few times looking around, staff is pleasant and helpful. at the moment it seems like this site is down, trying to look at the inventory and it will not show anything at all
Bad service any crazy prices
Associates lied about the financing option that I was using and about having the bike that they promised me that they would have when I got up there it was already sold and they try to get me to do something else and then tricked me into signing a lease when I was trying to do a the loan option
Manager was very aggressive, to a point he was getting angry.
Used bikes are not worth what they normally are asking, repair mechanic sucks (quality of work is poor), older parts lady has horrible attitude(she would rather send you away than help).
Will definitely be going there for my nedt bike! Bought one today and got a great deal and great customer service
👍👍Great people.
Killer Kyle and Danger Dan and the rest of the crew are great and helpful.
Great people, great atmosphere
I would never recommend this place to anyone. Horrible service and they sell motorcycles that have many issues. My dad bought a motorcycle from them on Friday, and the only time he rode it was on the way home. The next day, there is a puddle of gasoline in the garage from where the fuel line has leaked. We decided to take the motorcycle back on Monday(only waited that long because it was an holiday weekend). On the day we went to return it, the battery was dead, even though we had been told they had just put a new battery in it before he bought it. Once the battery was charged and the motorcycle was brought back to the store, they were only willing to buy it back for a $2000 loss to my dad. They wouldn’t explain why they weren’t willing to give him closer to the original purchase price. Seems crazy to have to pay that much for a motorcycle that was only rode from the store and back and already had issues when it was bought. He will definitely never go back to this store.
I had a great experience here. Neely was great did whatever he had needed to ensure I got the street glide I wanted. it was a bittersweet day leaving my cbr but after 1k on the glide glad I did it. Awesome dealership and an awesome staff!Dont let someones experience keep you from having one of your own.**UPDATE**After one year, I found out I was outright lied too and deceived! I was told this would help build my credit long and behold it was never even reported to the bureau. Theyre bikes are OVERPRICED. I suggest you find your own financing. The horror stories are true. Dont get roped into a lease since they dont like traditional loans. I was told that wasnt even an option. I was told not to call Harley Davidson because I wouldnt get approved!! ALL LIES Save your time and headache down the road, bring your own financing or just go to Harley themselves. Dont deal with snake oil sneaky salesmen. Ones that wont fight to get you what you want. They wont even give you a call back when they figure theyre done trying. I was waiting for over a week, walked into Harley Davidson got it done and on a 2020 in under 24 hours! I was a customer and thought Capital City and Neely did me justice they did not! Dont find out later when you really need it to count!✌🏿
Had a great experience buying our Harley here. Entire staff was friendly and helpful from start to finish.
Great customer service
Treated my husband badly. Made him wait forever so he didn’t have time to ride it first. Dead battery & gas leak. Found out it was too much for a 71 year old. Closed for the weekend. Took it back Monday morning and they only wanted to give him $3500 instead of the $5500 he paid on Friday. Too bad there is not a Lemon Law in SC for motorcycles. Battery no good and don’t know why it’s leaking gas. Trying to resell ourselves. Would of gave zero stars but you had to push on one to be able to review.
DO NOT TRUST THESE CROOKS! You have been warned. They sold a truck with a bad transmission and did not disclose it at the time.After the truck was driven off the lot and the transmission went out within a couple days of use, they refused to take it back or fix any problems of lemon that they sold us.Dishonest sales people. Horrible customer service 👎🏼👎🏼👎🏼 RUN!
AWFUL Service, past off to 3 salesmen, and we had a deposit on a bike there. Trading a clean bike with title and CASH. NO ONE had time for us. Didnt explain ANY DETAILS OF THE BIKE WE PURCHASED AFTER 6 HOURS THERE. Drove out of parking lot and handle bars fell. Would Love to hear from the owner. But sure I wouldnt. BEWARE
The people are great and friendly enough and will get you on a bike but only for their selfish reasons, they don’t tell you such things as renters fees that literally double the price you are paying for the bike that they quoted you. They do not report to the credit bureau because they don’t have to when you are renting the bike. Now you are stuck in a 4 year lien term that isn’t helping your credit and paying twice as much as they quoted. Don’t do, go somewhere else.
I did give them a five star, but found out that everything these people said was a LIE..You cant lower your payment like they said. People please beware of this place. Very shady business. Save your money and go to a real Harley dealership.
Just rode my 2018 Street Glide from Capitol City to the house. My second bike I’ve bought here. They can work just about any deal and they showed me that . Two years ago my credit was under par but they were able to get me on a 2013 heritage and get me in the wind . Since I have reestablished my credit and was able to trade up to a 2018 street glide. Pay your bills stay in school and these people will take care of you . If your reading this your on the site . Find your bike send Mike a email and they TCBThanks to the whole Team !
Most great buying experience, great people made it easy and fun thanks again👍
Steve,Brandon (I think),and Kyle was great. Got me in and out. They answered questions that i was thinking before i could ask lol but i really enjoy them while making my purchase today.
Great experience. Got the bike I was looking for and insurance payment that is out of this world. Thanks for all the help guys...👍🏾💪🏾
I want to share two exceptional employees at this shop. Ryan and Savannah. Even though I did not purchase my new bike from them they where so incredibly helpful and professional during my visit. Ryan’s personality is one that when you see him you feel like you are meeting with an old family member. I came in with no real knowledge of what I was looking for and he helped me narrow down my search and helped me find out exactly what I was looking for in my new bike. Savannah was incredibly kind and had a personality that absolutely lit up the room! She helped me with my options and even offered to line everything up so that I could ride away that day! I would recommend this shop and Ryan and Savannah to anyone looking for a new bike!!! Incredible experience felt like I was at home!
The folks at Capital City Cycles are really Great! A++++. Always super to work with. I highly recommend them!
Twice I have bought a bike from them great staff and will help you.fair prices
Went in on Saturday. They were slammed. The bike we wanted was sold. Our sales rep Ryan did an amazing job. He found another bike we loved. Stacy our paperwork person was amazing. She did all the work and never once was rude to us. She acted like we were her only customers of the day, when clearly we were not. Best personality ever. The entire staff was awesome. They are really busy, but have the most wonderful staff ever. If you want great service and an amazing staff go see Ryan and Stacy, Savannah and Jim and all the rest of the guys at capital city cycles. They work with you and answer all your questions. Amazing staff. Thanks guys for making it an awesome experience for us.
Got the bike of my dreams!! Got me approved for what I wanted. Quick and fast. I highly recommend getting your motorcycle here.
Had a great experience here purchasing my first bike from them, but now have tried to work on trading my bike in a getting another one from them but have had no success in being able to talk with the salesman except that he would call me back and never did call me back so with that I have decided to goes else where to do my business,use to recomend this place to every one that I knew was in the market but I dont think so any more.
The team at capital city cycle was very good to me came all the way out from Texas to pick my bike up and they made everything work have to say that’s an amazing team that they have there thanks guys
Great service
They are willing to work with you which is a major plus
Great sales team and they do not pressure plus give a great price for your trade and will help you out to get what you want.
Jimmy and I had wonderful experience with Capital City Cycles. I would refer everyone to this location. Great people!!!!
My husband traded his bike in for a boat on August 22, 2019. Dee Powell was amazing and truly a gem! Her smile and attitude made the process very soothing. Thank you, DEE! Capital City Cycles is blessed to have you!
Friendly staff. Very helpful . If you want it they most definitely have it. Parts and accessories. Knowledgeable staff. Showroom full of bikes ready to go. Also they have card, campers, boats and trailers. You just gotta stop by and check it out. Not on Sundays though it a day of rest.
Would not recommend again bought my first bike didnt even make it a mile back tire locked up then they say they 100 percent looked over it well started happening again so I let one of my guys look at it well hard to say you looked at somthing and the break booster is empty the back tire is completely dry rotted called and ask them if theyd work with me on a tire and they tell me 260 for 1 when when cycle gear has the set for 120 there qa joke
Awesome staff - everyone is so friendly and make the bike buying experience so easy. Brandon and Kyle are the best!
Wonderful people if interested in motorcycle this is the place to be
What an awesome place! Tons of bikes and amazing people! Danny is very helpful!
Get service, everyone was more than willing to help buy any means
Absolute scam of a dealership. Bought a boat from Tim and it had issues off the start once I brought it home. Was assured that they would help cover cost of the problems it had (broken motor mounts, jet plugs, the list goes on...) after getting the receipts to them I’ve yet to hear a word from them. On top of that they financed my boat through another boats VIN so the payments looked good on paper, once the credit union caught it they assured me again they would help fix the lemon they sold me if I signed; so I made a contract saying nothing was to go through until it was fixed or they could have the boat back. They went ahead and put my paperwork through and still have not heard anything after several calls and emails. If your looking to buy a new or used toy I HIGHLY RECOMMEND using some place else to avoid any issues they try and cover up just to make a “sell”. Trust me. Brandon (manager) wouldn’t give me the contact to the actual owner. This place isn’t ran on integrity so if you’re buying anything at all seek out your options but definitely don’t trust anything they tell you.
I just bought a bike from here today. I was told that the bike had never been wrecked or dropped. Well after they received the check I noticed some damage on the left side of the bike that I didnt notice before because there was no inspection done. When I was leaving to go to the bank I was told that one of the workers was going to take me to the bank to pick up my check..... oh I think the hell not. I was not getting inside of a vehicle with some random man. That seemed a little crazy and they almost lost a sale. I was not happy at all with the service. I feel like they were very dishonest about the bike because they obviously knew that the bike was damaged. It was more about how the situation was handled and less about the damages but on a more positive note, I really think it is a good bike and Tim helped as much as he could with making me feel comfortable. I would suggest that if anyone goes to purchase a bike from them, please ask for Tim because I think he is sincere about what he does. If not double check everything twice.
Amazing service
I highly recommend Capital City Cycles. Ive bought accessories and have my bike serviced here and I always have a good experience. So, support your local business by shopping here for motorcycles, riding gear, and service needs.
Just purchased a new to me Harley Tri Glide. The sales staff were great in getting me financed. Had some mechanical issues just a couple of days in and they got the bike right in to the shop to take care of it. I definitely will be making my next bike purchase at Captial City Cycles. Thank you to all the staff for your great customer service.