This is a very smart looking store. Ron is friendly and really knows vacuums. Wide selection of vacuum cleaners including Sebo and Riccar and lots of other floor care products too. If you need to replace or service your vacuum cleaner, this is the place to go.
Went in looking for replacement wheels and the Vacuum Etc staff delivered! Helpful, knowledgeable, and customer-focused. Definitely will return next time I need a vacuum or for service on my vacuum.
Ronald Winstead made me feel welcomed and was very knowledgeable which made my purchase a breeze. Thank you Ronald. You are awesome! Highly recommend this location.
Ive been educated today coming to Vacuums, Inc. The quality of service Ron gave me was great! I will definitely refer my friends and family.
Wonderful customer service and knowledgeable staff. Will be back for my vacuum cleaning needs! They’ll get you right!
We dropped off our vacuum cleaner which appeared to be on its last leg. The Vacuums etc. team gave it a tune-up, changed the cord, and its running like its brand new. Friendly, excellent service. Thanks!
Bin shopping at Vacuums etc. For many years . Ron has always been super helpful and enjoyable to talk to. Good honest place to do business !!
Great experience. I took my Riccar Vacuum Dinosaur in for an emergency! Ron took one quick look hit the reset and explained what was going on. He is extremely knowledgeable of the past, present and future of vacuum cleaners. Such a friendly environment. I highly recommend it for repair or if it’s time to lay your dinosaur to rest. Great selection!😂👌🏽
Needed quick repair on my machine and I was surprised of the quick service and friendly customer service. Ron and Christopher thank you so much. For vacuum cleaners. Ron is your guy. Christopher is your man for seeing machinesIm glad to know that there are still great businesses around to administer great quality customer service.Thanks gents job well doneSincerely satisfied customersAntillia
The best thing I can say is owner is very nice. Other than that I was disappointed in the services. I called ahead of time and was told $39 for my cordless vacuum. Upon arrival, owner apologized and said the guy who answered the phone shouldve asked if I had a Dyson because those were harder to clean and would be $69. Okay.... not what I was expecting, however I was already there. Then he gave me a receipt that said it would be ready by the following Monday. I called late Monday and a different guy answered and said it had not been done yet and it wasnt on his list of items to clean that day. I called back Tuesday and it still wasnt cleaned but was told I could pick it up Thursday (who can wait this long to vacuum their home anyways). I couldnt pick it up Thursday because I was going out of town that day for Labor Day weekend. I finally picked up the vacuum after my trip (he showed me how clean everything was) only to get home and discover once I disconnected the roller brush/power nozzle, that it had not been cleaned on the inside where it attaches to the long tube. Also, the bottom still had dirt fuzz balls in it that shouldve been cleaned out with something like a q-tip, in my opinion. I dont have time to take it back up there and wait a long time to get it back, so I will just clean that part myself. Pretty disappointed for a $75 total charge with taxes for cleaning. Im not one to normally write reviews but this whole situation really frustrated me.
Staff was very helpful, knowledgeable, and friendly. Store was very clean and well organized.
Absolutely gorgeous store. You’d never know it was a place bring your vacuum to be repaired. I love their Lampe Berger scents—they always have so many. If you want a top notch vacuum that will last and expert advice about what you need to best clean your home, go and visit.
Fixed my beloved Baby Lock, AND they were super fast, AND they are very nice people!!!I thought my Baby Lock was dead. No way would I take it to Triangle City where I have been both overcharged AND treated like dirt. I thought I would give Vacuums-Etc in Irmo a try. I am so glad I did!Fixed in one day - probably wont always be the case, but at Triangle City it was a wait of 2 weeks last time it was serviced, and huge pressure to just buy another more expensive machine. 1 day!!! They even carried it out to my car. Lord knows Triangle City didnt even do that when I bought it from them.This is my new go-to business for my sewing machines and serger. I am going to take knives and scissors to get them sharpened.
I frequent this establishment for maintenance on my vacuum. The staff is helpful & fast & the prices are great! I definitely recommend going here!
I am making mask for my sons ER department at the hospital and my brand new Singer sewing machine locked up. Took here and the owner was there. Fixed it while I stood there and I was out the door in 10 mintues. The owner wa so nice and very knowledgeable. I cant say enough great things about this place.
Excellent service as always
We’ve been coming to Vacuums Etc for more than 10 years. The new location on Saturn Parkway always smells so clean, the staff (especially Ron) is so friendly and welcoming. Anytime we have an issue with a vacuum we know exactly where to go!
Look no further for your one stop floor cleaning shop. They have everything you need to update the way you perceive floor cleaning capabilities. Not to mention 40+ yrs of service tech experience. If you need a vacuum go here. If you dont need a vacuum....still go here Ron likes the company 🤣
Ron is incredible! He makes getting repairs pleasant! Great service will recommend to friends! Great shop to “Get things done efficiently, effectively and on time when promised” Kudos to Ron at Lake Murray /IrmoShoppe on Saturn . B Waynick Davis⭐️⭐️⭐️⭐️⭐️5 Stars every visit!
I would 100% recommend these guys! I brought my Dyson into them and was told theyd call me back with a free estimate by the end of the next day. They called me the next morning with the estimate and also told me my vacuum would be ready by 2 pm. When my vacuum initially broke I was upset thatd Id have to go out and buy a new vacuum. Less than 24 hours later I have my vacuum back that looks brand new and is working like new. If you have a vacuum problem Id go see these guys before doing anything else! 5 stars ++!!
Fixed my vacuum quickly with very good customer service. Would highly recommend if you want your vacuum fixed right
Very nice and professional people. Would highly recommend them. They go out of their easy to help you!
Ron is a fantastic repairman can work on any machine he has been doing this over 40 years great friendly service
Great, high-end state of the art vacuums...great, honest and professional.
Out standing service . Chris and Ron are the most kindest people to work with .
GREAT CUSTOMER SERVICE! Quick turn around! Clean environment, FRIENDLY STAFF!
Everyone here is very professional friendly and very knowledgeable of the products and I am sure i will be very satisfied.
The best by far! So nice to see an old friend
Great store and staff was friendly and knowledgeable. Recommend to everyone
Best place to get almost any machine repaired at a great price.
Dyson vacuum was just clogged in several areas and they got it working again... could have said it was a number of things, but he was honest and got it done in about a week.
Came in for an easy fix and was treated promptly and with excellent customer service....
We just found Ron Winstead and we have Walt with him for over 49 years and because of him, we will always use this store. We even bought a new vacuum because we trust him.Steve and Bonnie Smith
Great place to shop!!
Nice place to shop
They Repair Oreck fast turn around reasonable prices!!!
Ron is the most knowledgeable person around when it comes to repairing vacuum cleaners! Go see him!
Fast. Nice. Reasonable prices.
Awesome!