There isnt a huge variety in their models. Its almost entirely military vehicles. The staff never acknowledged me when I came into the store and I had a hard time finding the section I was looking for. I ended up leaving without buying anything. There are many other shops in the area with a better variety and better customer service. If you have kids, this might be worth a stop as they have an entire section devoted to kid level kits, but otherwise I would look elsewhere.
Awesome selection! Friendly staff. Parts for days and batteries and batteries I love going to that shop yeah stop the grown mans Toys R Us if you go to window shop youre coming home with something
This is a great hobby shop. They normally have everything you will need in stock. The staff is very knowledgeable and doesnt make you feel dumb if you are new to it, they really help you learn. I will continue to shop here as long as I live in the area. I have bought 4 RC cars in the past 2 months from them along with LOTS of accessories and upgrades.Plus they even have a 1/24th scale crawling track in the store that is free to use.
Store was clean and well organized. Staff were very knowledgeable and reasonable. My only complaint was a couple of items I needed werent in stock, though he did offer to special order. ☺️
Very nice storefront. Excellent selection of pretty much everything for hobbies. The staff is extremely friendly, helpful, and knowledgeable, especially Paul.
This store used to be my main store for my model train supplier ! They have almost wiped out the selection of trains and supplies. Almost no N scale and very little HO scale.. during this time of staying home and staying away from other people, a lot of the older generation are getting back to this hobby, especially in a very rainy state like Washington. Why?
Huge assortment of scx parts and just a wide breadth of hobby related products suitable for all ages! Im impressed with how this place continues to chug along. Great job HobbyTown.
Im downgrading to 3 stars. They dont have much left in the way of model paints. Still have a few decent cars left but getting slim on that and supplies like glue etc. Soon there wont be any Mom and Pop stores. Get everything you need from Amazon. Its too bad.
They dont really have the parts I need Ever but BIG THUMBS UP I didnt have to deal with the usual 2 younger skinny DUECHE BAGS none of them are salesmen or even want to help people I dont know how there still in business They dont have it and they are having trouble getting everything better off buying thru Amazon or JENNYS RC
Went in to purchase rc car. I felt like I was a burden to them. They showed no interest in answering the questions I had, let alone with the purchase, and my bad for making you get up to grab the product off the wall.
Always friendly and helpful. Great selection in a wide range of hobbies
Good knowledgeable people very friendly love shopping here
Only downside was no model jet engines. Tons of other things for models, trains, RC cars, and planes. As well as amazing stem stuff for younger people.
I enjoy visiting Hobbytown for several of my project material needs. Its nice to see that several items have been restocked now that deliveries are getting back to normal.
Guy was helpful for a noob like me
Always seem to be out of essential basic items I need. I dont think the metal tubing area has been restocked for well over 2 years!
Not normally a fan of hobby town stores but this one is definitely the exception! Paul has helped me get the parts Ive needed for my RC cars and keep me moving forward with my builds. the rest of the staff is just as awesome, helpful and knowledgeable. im no rookie to building fast and fun RC cars but they still teach me a thing or two from time to time and help me get to the next level!
It was great. As a has no idea what to get or what questions to ask (novice/ clueless father)they answered all my kids questions in a pro/honest way. And my questions, trust me in a patient way..
Can I give less then one star please.... Clerk sold me a good servo. And upon further investigation it was weaker then the one I originally had as well as fried 3 brand new reciever a back to back. Never coming back what con artist.
This place will forever have my business -- good bunch of folks in there, very willing to help out.Update after a year: the associates they have at the counter are NOT helpful at all.. multiple time Ive gone in and asked for parts that I CAN SEE WITH MY EYES behind the counter and they still say they dont have them. I can literally see them hanging up right there..
This place is a joke. They sale you something and say they have all the parts in stock. Then when you need something you find out they dont carry anything and refuse to order you anything.save your self a headache and Go to Broadway hobbies. Ox and lue are very helpful and will get you what you need for your rc. I will no longer shop at hobby town because of this reason.
Bought a plane on saturday, and did not notice that there was a price discrepancy vs the price i paid in store, had to go back in today to pick up some extra batteries and I just happened to ask what the policy was for pricing issues post sale, they went above and beyond to make it right even though I wasnt looking for that (price difference of 10$, no biggie). Really good customer service.
Great store for finding modeling or hobby paint supplies. They were out of a lot of the primary colors I was looking for but had a decent replacement selection.
Store is ok but nothing special for a hobby store. They didnt even have nitro fuel for RC cars so I had to go somewhere else. Id expect a hobby store to at least carry nitro fuel.
Selection had dropped significantly, staff are pretty much idiots
Nice people working here. Just not a lot of the hobby items I am looking for. But if you have patience, they can order anything for you.
Always love going in to hobbytown to get new RC or RC parts. Always helpful and kind. can get in and get out fast or hang out and chat with the guys. Paul was super helpful with me today, needed a castle link to program my setup in the ryft and they didnt have one in stock so he let me use thiers! big bonus is its 10min from my house too.
Website is full of info. Easy to use.
This place has gone down hill, they dont carry much anymore and they dont sell parts for the trucks they sell either. I remember when I use to go in and get what I needed, thats long gone. The employees used to be knowledgeable about what they sell, also not anymore.
The customer service here is lacking, I have been going here for a few years and its usually top notch. I dont know whats happened but it isnt good. I bought my son an RC for xmas and we have had so much fun with it i figured id buy myself one so we can race around and just have some fun. I went in the store today to purchase a car, i was assisted by a young lady who didnt really seem like she knew a-lot about RC cars. Which is fine everyone has to learn. She sold me a 350.00 RC car and a battery and adapter for the battery. I take the truck home and charge the battery, when i go to hook it up the adapter she sold me wasnt correct, which is fine. The problem is when i go to return it and she bold face tells me i cant return it because I didnt have the tiny bag, i did however have the cardboard backing and the barcode, but they refused to take it back even tho they sold me the wrong thing. Secondly come to find out the sales clerk sold me the wrong battery, and what i needed would have tacked on another 100.00 to the total. So at this point i am a little upset that i was sold the wrong parts and they wouldnt take it back. So i decided to return the 350.00 for exchange for a lower model that had all the batteries in the packaging. Which would have been great except they cannot just process my return they have to put it back on my card which 2-5 business days. All in all this was a horrible experience there, with not so good customer service. I would have been fine if the sales clerk would have at least taken the part back and maybe said my bad it would have been cool. But this person was just ambiguous to it. Which is the most frustrating part.
Helpfull & knowledgeable. Will return in the future.
Really wonderful staff here that had a lot of advice to give me regarding air brushing and painting technique. Good selection of paint as well!
Nice place 👌
Nice people had exactly what I wanted 😁
Always a good time
Horrible customer service. Ill never come back to this store.
Selection was suffering, but expected with CaoVIF and businesses struggling to survive. Customer service was excellent.
They could literally have the part you want right in front of their face and theyll still tell you that its out of stock go to j&s
Went looking for a birthday gift, and the selection was great, as was the service received. Ended up buying 4 models, 2 for the birthday boy and 2 for me! I was so happy seeing everything, I cant wait to get more for the collection!
Great service Great parts highly recommend going there
Great location with awesome selection and helpful staff
Have always had a great experience at this location. One time an employee went out of his way to inform me I had discounts that I could use because of my frequent shipping there. I didnt know about that and he was an absolute pleasure to deal with. Will be returning for all my Traxx needs. And they sell my favorite 1/72 scale Hobby master die-cast airplanes 😍
They refused to let me shop there because I have asthma and can’t wear a mask. They were extremely rude and seemed to be looking for a fight. They told me the CDC has proven that there is no medical reason to be exempt from wearing a mask, which is a total lie. The state of Washington has a list of exemptions and asthma is one. They are discriminating against people with disabilities. They also said that they would not have a political discussion with me. I never mentioned politics. I only spoke about my health and US law. Obviously, they are the ones making a political issue out of this. I will never again shop there.
Very personable. My 14 year old son is allowed to go in just to use their 24th scale track
Never have what’s in stock and no one there knows what they are talking about.
Shout out to Fritz, thanks for suggesting the hyrax proline tires. Completely different crawling RC now.
Great spot for RC enthuesist. The guy running the shop is very friendly and knowledgeable. Highly recommended for their service and passion.
Very small store. But its a nice place. Has limited items. We were looking for kites to fly on the weekends.
Great selection of model kits, RC car stuff, train sets, and other miniature hobbies and related supplies. Glad they are so close and friendly!
Very nice staff and very knowledgeable folks, i ended up not purchasing my rc car from this store but i had a very informative and helpful conversation with the employee at the front counter plus my lady ended up finding a puzzle she really liked
Staff is super friendly and helpful. Large selection of scale models. Huge section of gundam models. Definitely coming back soon.
Pretty lit ngl went to find a few small connectors for a secret project I was working on its totally legal but totally not for kids 😳
As always super helpful with everything in needed
One of the very, very few places that Ive been to with old style plastic models. Also I seen some of the speed boats that Im interested in, a lot of mature toys. Liked it, going to go back. Take a look.
Typical hobby store with all the basics plus stay that can point you in the right direction.
Great place to get plastic models from cars to ships and sci-fi.Prices are very good.
If they dont have a hobby item that youre looking for, they will order it for you. Also, they are very friendly and helpful.
I love this place and Im not gonna tell u why cause you will buy it all and then I wont be able to grow my army. (THEY HAVE GUNPLA) 😂
Model paints, glues and thinners are less expensive than Amazon. You don’t see competitive pricing much in anymore in a brick and mortar store. It’s nice to go into a hobby store and walk out spending less than you would have if you ordered it online. SOME toys are expensive, some items are very competitively priced and the staff is very friendly and knowledgable. There is something for everyone at Hobby Town.
So much knowledge, amazing service, huge parts selection. Ill be back.
Over priced as to be expected at a Hobby store. One employee is extremely helpful and the other is very stand offish and acts like your not worth his time. Its not a bad place to go to see what direction you want to go with your hobbys but i wouldnt buy from here again.
Great store and staff. They do their best to cover all the bases. Support your local hobby store!
Requiring people that are NOT sick to wear masks is ridiculous! You just lost a huge sale.
Awesome shop hosted by VERY knowledgeable and helpful staff! These cats are cool. They are the Rockler of RC and scale modeling in my opinion.
Keep Brick & Mortar alive! These folks are always very helpful. I bought a $100 R/C car from them about 6 months ago. Today, I had a question about charging the car and I gave them a call. Honestly, I was worried that they’d be annoyed with the phone call, but they embraced the opportunity to provide the highest level of service. Besides answering my one or two questions, they provided advice and suggestions to optimize my experience. We NEED these type of stores around and THIS TYPE of customer support to retain the purpose of Brick & Mortar. I’m absolutely certain I could buy some of these items online, but I’ll pay more to receive quality service any day. Good work guys!
I really like these guys. The staff is helpful and friendly. Over the past two years I ya e purchased a few things here, returned one, and come in a few times for advice and repairs. The latter is especially valuable if you’re doing stuff like RC cars and planes, because crashes happen. As a newcomer to the hobby I found them super helpful in choosing products and making diagnoses and repairs.
All I can say is if you are going to purchase and RC vehicle, you need to go to these guys. First of all, their prices are very competitive to prices online, but if you have issues, these guys will take care of you. I have mainly worked with Paul at the Everett location and he is fantastic.
Box was open when should have been closed
Ordered a motor for my drone. They never told me that they only order on Monday, so once a week. Going on week 3 and still waiting for my part. Also the clerk said that they would look to see if it came in when I called and call me back and never did. Made it real easy to go to Broadway Hobby instead from now on. No customer service skills at all.
Awesome store with awesome stuff.
Great store. Due to seasonal shopping they didnt have a very large inventory
Cool place lots of stuff but the prices are too High I dont know maybe the Amazon shopping has got me thinking everything is over priced You got to check this place out.
The people behind the counters are great people, that are just as into the hobby as you, allways a great time talking with them, great hobby shop with a large collection of RC cars.(And they have a good selection of balsa, just dont tell nobody)
Very friendly and helpful.
Well it just didnt have a lot choices for anything other than models. Galaxy Hobby is way better.
Great store, their RC plane stock is not like it was 10 years ago, everything is now foam arfs, but the staff are still nice. Great for plastic modelers, train folks, and R/C cars.
If you love model kits this is the place to go. They have Gunpla,model cars,truck,tanks,planes, train sets,Legos, RC cars,electric and Gas,Rock crawlers,min figures, paint supplys ect. Also if you get a reward card it really helps. Spend enough the first time you go on then the next time get a huge discount.
Great store. My kids ar into RC cars and crawlers, and the staff is incredibly helpful from making an informed decision, to helping trouble shoot breaks, faults and damaged parts. Also had a great selection of repair and upgrade parts. Thats just for RC cars. They have boats, planes, trains, models and a whole bunch of other fun stuff for all ages.
Great selection of paint including Vallejo air
Helped me quickly, always have to stop myself from getting a train set when Im in!
Very helpful staff. Clean and organized. Very knowledgeable individuals with there and are happy to discuss their hobbies.
If you need to buy or upgrade anything to do with RC like planes/jets or cars this is a great place to do that.
Staff is super cool and helpful. They plenty of product on the shelf. Didnt have exactly what I was looking for though. Im really into my little pony so the shop didnt really cater to my lifestyle choice.... I get it, not everyone is down with the clop. Paul the manager there seemed really interested so I might have converted him to the stable.... Go brony power!!! Anyway lots of RC, models, and a good gundam selection. Staff was on point and super helpful. Definitely will go back.
Good store, friendly folks, great selection. Walls are packed with models and there is something for kids from 2 to 102. Bonus points for extensive hobby tools and die cast aircraft models by Gemini Jets.
Refused to allow my pregnant wife to use the bathroom, and were very rude to her. I have literally purchased hundreds of models through local stores as well as resin and countless supplies and paints. Will absolutely never return and encourage all of my club friends and local builders to avoid at all cost. Worst customer service ever. Boooooo
The guy working was knowledgeable about the RC truck I needed parts for
Interesting please with limited choices
Ive been in the store 4 times and they have less and less paint and never in stock with the paint brand Im looking for. Staff is hit or miss with being helpful. Id like to support local stores and a hobby shop but they only give me answers of shipments next week.
The staff was very knowledgeable, they found out which parts we needed, and had them in store to purchase. Chris was a great help and made for an enjoyable experience, thanks
I purchased my first Apprentice with S.A.F.E. TECH. Loved it so much I bought a second!! Just recently I purchased the Timber and will be installing the stock platoons for landing on water. Excited to try and get used to it. Also the Timber has the shortest takeoff and landing distance.
Had lots of questions about RC Rock Crawlers they didnt seem to have time to talk to me was a little disappointed in their customer service