Shealy is the best around! Took my truck in for a 3 axle alignment and it was the best experience Ive had at a shop yet! The staff are all very friendly and accommodating. They will tell you whats wrong with your truck and fix it instead of beating around trying to get extra money out of you. Tom who does alignments is absolutely the best in the business. Ive taken multiple trucks to many other shops and I have NEVER gotten the service quality and attention I got here. From now on, this will be the only place I go

Shealy Truck Center is the CADILLAC of Customer Service when it comes to either Leasing or Buying a Truck. Their process is streamlined in a way to make me get into a truck for the 1sr time as an Owner Operator with Ease and Guidance from the whole entire team.The Team at the Repair Shop are fast and efficient. When it was time for my PM, it was a breeze to have my truck serviced there.Kaleb and Tim has been phenomenal with their outstanding customer service experience from Day One. Thank you Tim.Do not be shy to go in there to speak to one of their associates, they will treat you like Queen and King.

I have had nothing but great experiences with this service center! No one is ever excited about needing maintenance, but I appreciate the peace of mind of knowing that if I get my trucks to them they’ll figure it out and get it back to making money ASAP. They make it easy to book services and work even more effectively when you’re in a clutch being a Volvo Uptime service center. Theyre closed weekends, but they go above and beyond to get you repaired as quickly as possible. From my very first experience as an owner-operator with one old VNL 670, to my current fleet of 2020 VNRs, they’ve always provided timely and professional service.

Great customer service ! In and out with the part I needed! Thanks Ben !!

Driver, if you have problems with your truck, dont go to this place, they have no parts to replace, they wont fix your truck and theyll charge you a lot of money, Ill never go to this place again

The folks here are professionals in every sense of the word, and will do right by you. I have more confidence in their ability to work on my truck than any other location in America. If at all possible, get your ailing truck to this location !I just visited again for my leaking oil cooler. Technician Mike Curtis did a great job !! More importantly, Mike was willing to spend a few minutes with me educating me about my truck, and why problems arise. Thanks Mike for educating this humble truck driver.

Great place took my truck in and serviced it right away fixed the problem had him back on the road again . SLD Transport appreciates the great service from Shealy !

We were traveling home to Texas from North Carolina and had some problems with our RV. We looked online and found Shealy’s Truck along our route. We phone ahead and even with as busy as they were, they were ready and waiting when we pulled in. They immediately hooked our RV up to their diagnostic computer and started to work. They were so friendly and helpful - I’d say finding them was truly a blessing!

Ha, almost forgot to write my review. Very awesome place my truck broke down it was almost quiting time for them and all their mechanics were busy, but the salesman told me to just buy the part ( upper air regulator) and he would install it for me. A whole lot better than what TA did right down the road they charged me 800 and it still wasnt fixed as to Shealy here charged me 80 and put the part on for free!!!! I was in and out in less than an hour.

Even towards the end of the day the service desk staff were still friendly and responsive. quick to help and efficient, made sure I had what I needed before they left for the day.

Always have what you need..

Great customer service from both the parts and service departments! Best Volvo/Mack dealer in South Carolina!

Great place.. wish all service areas were like this place everyone is knowledgeable and they do great work

Super awesome people to work with. Mike was educational as well when I stopped off a new truck there. Ill be happy to deliver to them again. Uber does pick up there as well.

Johnnie and his team are on the ball. They replied very promptly to an email inquiry I first made, once we got an appointment they continued to use email to gather details ahead of appointment day. I knew they had started working on the vehicle (an RV, which they were happy to deal with) due to a status email, and they called when it was ready - which was when theyd promised. Because it was a smaller engine/chassis than they normally do preventative maintenance, they gave me a discount on their normal rate. I asked if they handle steering strut upgrades, and Johnnie researched it and sent an email with the part Id need. Johnnie even checked that the vehicle was in ready to leave condition and brought it over for me to drive away. Awesome team that really works as a team focused on the customer.

I sent an Email on sunday afternoon that the airco was down and probably needed an new comp. By monday morning got a mail back that they were working on it. They had one in stock. I hopped in @11 am monday. The checked rightaway for fault codes and diagnosed the problem. 30 min later they told me they gonna pull it in change the comp and dryer and if they dont find any metal pieces from the comp its been done in 3 hours. That shop was packed with trucks and i mean packed. So they did my truck half inside half oudside. 5 oclock i paid the invoice and all worked fine. This is a great shop to get your truck into. Great and friendly people.With the high temp and all that covid stuff around? Great job guys. Same as i allways get from volvo in winnipeg and brandon canada. Thx👍👍

P great place

GREAT customer service and a GREAT and fast service department. HIGHLY RECOMMEND

This place will rip you completely off. We have the receipts/emails to prove it. You absolutely cannot afford to spend your hard earned money here. Just don’t do it. Find another shop after reviewing positive feedback. This is not the shop to trust. Not for service, not even for buying parts. You WILL be ripped off. Never done business with a place more unethical.

Fast service and fixed right the first time. Staff is friendly and courteous!

This place is one of the best shop I have ever gone to and the customer service was awesome they got me in and out with no problem I just can’t tell it all great job

Our company has been leasing a truck from this place, and theyre absolutely wonderful. I love Patty!!!

Parts price entirely too high

Verry nice people neede my check engine light diagnosed and it was fast and easy.

Good service. They have the top quality and prompt service.

I would like to sincerely thank Elicia Jones, Johnny and the folks at Shealy’s Truck Center for the OUTSTANDING service that was provided to me on 5/20/19! I was met with pleasant attitudes, knowledgeable and efficient suggestions to get me out of a jam! Because of the excellent customer service given by these individuals I will definitely be back!Maurice HenleyFreight Peak Logistics, LLC

Recieved everything I needed.

Very pleased with the care and service received by everyone here. The advisors, the shop, everyone. They were knowledgeable and experienced and able to help find a difficult issue. Thank you Johnny, Tosha, Jim, Bryce, and Mike.

Had a problem with yolk leading to transmission fixed, requested my transmission cooler lines be installed, luckily I looked under truck before I left and noticed they had not done it, so they did after I told them, then left facility checking lines for leaks every 20 mi, noticed a fuel line damaged right above the area they were working on, they did not take time to remove hose to work on yolk damaging fuel line, I called and was told I probably pick up something on road that they did not damage, to take in next time in town. Truck was not leaking fuel when taken in and is now, you decide.

Good service email you details about the work it needs

I couldnt ask for a better team. They help me & my company with great ease! Huge shout out to Johnnie, Adam, Tosha, Erin, & Cam !! Service is quick, precise, & warranted. They help day or night.

Best place for big truck front end work

They get our trucks in an out quickly. Great service so far.

The BEST customer service from Robert Sullivan who went above and beyond researching how to obtain specific vehicle info on an older Mack truck - after at least a dozen failed attempts to get same info from Macks HQ and numerous other dealers. THANK YOU Robert!

They spent 5 WEEKS working on our truck, we had to fly our driver back home for a family emergency so they played us the entire time. After sitting there since the beginning of February, its now March 22nd and they just finished it, total being less than $4,000.00 - dont leave your truck there or theyll play you left and right

See Bubba, he will have an elf hat on this time of year. Great guy! The other guy is a yankee but also a good guy. Very knowledgeable people, highly recommend.

I received great service as soon as I walked into the store. The store was very clean with very professional workers

Nice people

Great

Very friendly. Nice clean building.

As the owner of a business with a fleet of vehicles, I understand what it means to continually service and maintain vehicles. I recently found myself on a road trip with one of our trucks, traveling with an install team to button up a year-long project in Charleston, SC. When travelling back to Atlanta, our truck broke down unexpectedly on the side of I-26, 45 miles from Shealy. I contacted my Atlanta mechanic who recommended Shealy without hesitation (they are completely unaffiliated). Shealy recommended a towing service that arrived EXACTLY when they said they would, and brought my truck to Shealy without mishap. Cam and Tosha from Shealy then took over, with their team diagnosing and repairing my vehicle within hours so I could get back on the road, arriving in Atlanta later that evening.Looking back, I was initially concerned about the online rating, fearing that my experience would be sub-standard. Having experienced the attitudes, urgency, and culture of the Shealy organization, I can say with certainty that the review averages found here are NOT indicative of the experience that can be expected at Shealy. While not every repair situation and outcome is the same, I would trust that Shealy would employ the same operating practices in any situation, assuring the customer of the best possible outcome and industry-leading experience.

Good bunch of guys in service. Took my 2013 Mack in to get service and inspected. They was able to find a seal leaking towards rear end and changed it under warranty.

Gas and go

Very very bad service here. Took my truck in for service here last week. Our truck windows were up but once they took it in for service someone put it down. Once they took it back out the windows were down and the rainy weather damaged the inside of our truck. When I called in they said its your drivers responsibility to make sure it up. Common sense if its raining make sure the windows are up. Dont tell me its my drivers responsibility and you have x amount of trucks to look at, the truck is in your hands and make sure your techs have the windows up. Instead of apologizing, dont make excuses.

Went there to replace busted rear cab window. Great service!

Excellent people.. Everyone always has a smile on their face.

Great place to get trk fix.. Very friendly

I went there once I was thinking I’m gonna pay $$$$$ they guy was nice update my ecu put a new plug to the battery only charged 1/2 labor plus the part $128 I was choked

In may 2013 I was going to Tampa FL. from Boston, my A/C stopped working. About 4: 30 pm ! I have made to the shop, mechanics almost were done for a day, (hot day almost 100 deg.) Ihave talked to manager and he offered his time just to check it It turned out that after 1,5 he and his guy has fixed it ! . he showed great professionalism.He and his mechanic has stayed after hr. and the most important, he did NOT CHARGED me a penny. yes no charge !he also checked my valve adjustment . and he told me that I need it . Yes in fact I was at 900000 miles and I have never done one. .Month later I had this done . My fuel millage is much better now, engine works smoother, and has much more power !. . also my a/c works great .He charged me little more than half, what I would pay in CHICAGO.Thanks . Keep up good work !SteveArrow Transportation Inc. Pallatine il.

Poor work mirror they worked on blew off the next day taking care of radio antenna with it. A Volvo truck

Terrible ....had my truck for a wèek and could never tell me what was wrong .$966.00 bill and all i got for that was clean batteries.

They didnt fix a damn thing we went in there for & we was there 9 days..

They do good on parts

Problem taken care of on a short notice.

The parts department is spot-on.

Takes forever to fix a truck

Cool place

Great shop

Good people

Service is ok