Bryan did a great job! He was extremely helpful and organized. I’ve done business with another installer in the past who did the bare minimum and it was very refreshing to see Bryan’s work. Highly recommend!

Bryan did a quick and efficient job. He took the time to explain to me the work he was doing and we even had a pleasant chat about motorcycles since I have two in the garage. I am glad the number on the door that was installed on 1/2003 was still valid and Erica called me back the very first thing on Monday to set an appointment. Great Job, excellent service!!

Jerome an employee with Bilt Rite Garage Doors came to repair my garage door and provided excellent service. He was early and quickly explained what he would be doing and answered any questions I had throughout the process. His patience is appreciated. His work ethic is strong--he did more than expected to ensure that the job was done right. I highly recommend Bilt Rite Garage Doors and Jerome for the job!

Josh came on time, told me everything he was doing, and an estimate of how long it would take. Joshs workmanship is outstanding and his customer service was also outstanding. If I have another garage door installed I would ask for Josh.

Do not get this company. They have a technician name Bobby who will come out to your home and improperly installed equipments, and the owner failed to rectify the issues. They will try and make you pay again. My mom had them to install springs and two remotes. The faulty springs that were installed, caused the door to buckled and jammed. The garage door is now bent and unable to work. My mom paid over 800.00 for that poor services, and now they want this 83 year old to pay another over 700.00.There was never a third party working on the door, why would we allow a third party when your company was paid. Also, Mr. AW stated he will testify that he never worked on the garage. He only pulled the garage door down manually after it failed because the door had already jammed, and the garage door panels were bent and garage door failed to come up or down from the poorly installed springs. The only reason it was manually pulled down to avoid any creatures or anyone from walking under the garage. So get your facts together.Your company was paid 800.00 and failed to properly installed what you were paid to do. My sister stated, she never told you a third-party work on the garage door because there was nothing wrong with the door prior to your company installing the springs…:.How would you know anything when you have avoid us, and failed to return any our calls.Per your statement in this review, you offered 279.00 which is an insult to my mother who you have taken advantage of an 83 year old and now wanting another 700.00. Really sir!!! Make it right and refund my mother her money!!!Because of your failure to correct this issue, my mother is unable to access the entrance and exit of the garage door. This lady is confined to a wheelchair. Make it right!!!No, I am not mad, but very disenchanted of your lack of concerns and poor quality of work by your company.If I could they would receive 0.Please do not use this company. Please, please

Jerome came to install our garage door opener, he is very professional and knowledgeable and done job very well. I would definitely recommend Jerome.

Jerome did a great job repairing our garage door. He was very courteous and extremely knowledgeable! You are in good hands with him and Bilt Rite! This is the second time we have used them and I wouldn’t call anyone else. Ask for Jerome!

Jerome did a fabulous installation job, above and beyond our expectations. We recommend him highly for all of your Overhead garage door needs.

I have a odd garage that is an addition to the house I bought. A conventional opener would not work, so I was hoping a side mount would. Bilt Rite came to my house to inspect. First they were on time which is always nice, but I was disappointed to find out that even a side mount would not work. However the professionalism of Bilt Rite to straight forward tell me it would not work and that they unfortunately cannot assist me, instead of trying to discover some way to get my business just to get my business, is a level of honesty and to the point communication that is rare. I appreciate their honesty and would highly recommend them for that reason. Stand up people in my eyes.

Do you want top notch service?Do you want the fastest service in town?Go with these guys. Theyll take care of you.

Jerome did a great job. On time and fast service.

Bryan did a great job repairing our garage door yesterday! He showed up on time - after calling to let me know he was on the way. Then he beautifully repaired our lock and even adjusted a couple of other things to make it lock more easily. He was very polite and efficient and provided high-quality work. Thank you, Bilt Rite Garage Doors!

I thank you for sending this great young man to our house! He represented you well and did a fabulous job fixing our garage door! If we have trouble again, we want Bryan to fix it! Thank you again for sending Brian to the rescue!Ron Kenyon

Bilt Rite sent out a gentleman named Bobby to repair one of my garage doors this week. Bobby arrived earlier than expected but not without making a call first to see if the time worked for me. He immediately assessed the situation, retrieved his tools and went straight to work. When finished, he tested the door multiple times and then asked me to try it and make sure I was satisfied with the way the door was operating. He even went a step further and checked my other garage door to make sure everything was working well with it!Bobby was very polite and professional! Thank you Bilt Rite for making this an easy positive experience!

The garage installation was completed in a timely fashion. The installer, Josh, was professional and respectful. The office communication was a bit lacking, but would still recommend this company for garage door installation.

Jerome was great! He showed up on time and was kind and knowledgeable. Didnt take him long at all to fix my garage. Would highly recommend this company!

Bryan was courteous, professional, on time and a wealth of knowledge. I would definitely recommend anyone needing new service or repair to us Bilt Rite and Bryan.

Mark elders was so kind and polite. He wore his mask and kept a distance. He gave me a step by step recap of what was done. Come to find out they gave him incorrect parts nothing that he did wrong so he explained what he was able to do with what he had to work with. He was professional. The person who placed the order made the order wrong but the documentation we had was for the correct order. Keep up the good work Mark!

We had a spring break on our garage door. While they were here, we had the garage door opener replaced. The initial call to Built Rite went smooth with the employee asking all the questions needed to give me a price over the phone. That was the same price we paid when the service was complete. The service technician was prompt and professional. He made sure all components were operating properly, the remotes were programmed and we understood how the new opener worked before he left. He also left his work space better than he found it. I would absolutely recommend Built Rite in Columbia for any garage door repair or installation.

I was having a issue with my garage doors sticking when opening and called overhead door co.Technician Bryan Legrand came out and diagnosed the problem as being the weather stripping was sticking to my door. He gave me a estimate to return and replace the weather stripping. He returned replaced the weather stripping and lubed the rollers and did a overall checkup on both doors. He was very courteous,and professional and I am very pleased with his work and will use Built Rite Overhead Doors in the future.

A week ago Bryan replaced a garage door spring in less than 45 minutes. Bryan did a great job. He was friendly, very professional, quick, and efficient. I highly recommend him to fix your garage door needs.

Jerome Frye did an outstanding job and I would refer him to anyone. We are at 606 Coyote Lane Blythewood SC 29016. Bilt Rite has professionals that take care of the customer and not their pockets.

Jerome is the man!!! On time and also taught me a lot about the garage doors on my new house. Best service I’m town!

Dear James,I writing to distinctly rebuttal against the false accusations that you have alleged in your certified letter as well as the information that you have submitted in this review. Your technician Bobby came out and suggested to installed a spring garage door opener and two remotes. I will respond to each statement that you have listed below:Respond #1For and most, there was never any mention of a new garage door simply because there was not any need for a new garage door. The door was working properly, and the issue was not the garage door. The issues were the spring door garage opener and the remote as we did discuss. If your technician, Bobby, conveyed to you that he advised me that a new garage door was needed because the original garage door was an old one, that is an untrue allegation.Respond #2Around about July 25, 2021, when I attempted to use the remote, and as the door was going up, the garage door began to entangle (as specifically), stated in Ms. Wilson’s letter). However, at that time, the door stopped halfway up and would not go up or down because of the poorly installed springs by your technician. I never stated that anyone came out and worked on the garage door. You and your technician have made a false accusation that I truly resent and do not appreciate. I distinctly and decisively told Bobby that the door jammed and would not go up or down when I attempted to use the remote. I distinctly stated to Bobby to avoid any creatures or anyone walking under the garage, I had to get a someone to manually pulled the garage door down. The door was already damaged and buckled prior to manually pulling the door down which was done by the poorly installed springs by your technician. Mr. AW stated that he would adamantly testify to the fact that he never worked on the garage door. Mr. AW stated, he is not a THIRD-PARTY BECAUSE HE NEVER DID ANY WORK ON THAT GARAGE DOOR.Respond #3On August 4, 2021, your salesperson Christine came out to review the damaged door that was completed by your unprofessional technician. When Christian came out, it was simply to review the damaged garage door that your company SHOULD replace. At that time, Christina never mentioned a price and she indicated that she would get back with me regarding what your office would do as it relates to replacing the damaged door. I NEVER HEARD ANYTHING!!!!! Not even from you.Respond #4Your QM, Travis could not have told you the springs were installed correctly because when Bobby came out for the second time, he disconnected the door opener from the garage door. Also, you continued to allege that I informed your QM that a THIRD-PARTY worked on the door. I never mentioned that to your QM because we never discussed anything of such. I only pointed out to your QM of what happened as it was related to the springs and the damaged garage door. Let me reiterate my statement once again. The door had already been damaged by the product that your sorry Technician, installed. The garage door always worked, and there were never any issues with the garage door prior tothat installment. The door was in perfect shape until those two springs were installed. AGAIN, THERE WAS NOT A THIRD-PARTY THAT WORKED ON THIS GARAGE DOOR.In conclusion, you continued to make these false accusations to avoid and refuse to refund my mother the money of 800.00 she paid your company’s lack of services. Your technician was the only person that performed any type of work on this fire. Your mentioned of 279.00 is an insult….You, and your workers, are very untrustworthy and lack of character and integrity. More importantly, your character has truly been depicted. Yes, it is the right to protect the interest of my mother, and more importantly, it is the principle of the matter, that you failed to correct these issues.

I was very pleased with the quality of work and professionalism that Josh W. displayed. He was very courteous and friendly and completed installing our new garage door that our neighbor ran into in a very timely manner. I would highly recommend this company because of how good of an experience I had with Josh W.

Jerome came to service my garage and was friendly courteous and competent. He gave me the best service taking time to answer each of our questions.

Bryan did an excellent job on my garage door this morning. He was very friendly and professional. I was so pleased that Bilt Rite was able to respond to me so quickly this morning. I will definitely refer people to Bilt Rite.Jean D Sherer

Brian was polite and professional and diagnosed our problem and implemented the fix within an incredibly short time frame-extremely efficient.

JEROME DID A FANTASTIC JOB FIXING MY GARAGE DOOR.SAMMY HENDRIX

We had a great experience with Bilt Rite. Bryan, our service technician called to let us know he was on the way, showed up on time, and displayed a high level of professionalism and courtesy. He promptly diagnosed our problem, made the necessary adjustments, and for good measure tightened screws and lubed the door tracks. What I particularly appreciated was how he explained the door mechanics to us, and took the time to educate us on how the various components work for future reference..Accordingly, I would give Bryan and Bilt Rite my highest recommendation.

Called for a repair of the garage door since my springs were broken. Jerome came within 2 days and fixed my garage door in about an hour. Outstanding character and professionalism! The door runs as smooth as butter now.

BiltRite has hit a home run again. This is the second door I have purchased from them and the experience was just as good as the first one. They are professional, fast (on the install) and dedicated to making sure the customer is satisfied. I highly recommend them.

I had a great install experience with Jerome! He was on time, pleasant, and very knowledgeable. He took care of my property and answered all of my questions—and gave great suggestions on how to best care for my new system. I appreciated the simple pricing and that the amount I was charged was exactly what I was originally quoted. Thank you, Jerome!

Bryan came out today and installed a long overdue garage door opener. In and out in less than 2 hours and did an excellent job. He was very professional and knowledgeable. I would definitely recommend.

Jerome was extremely professional and knowledgeable. I would definitely recommend Jerome for all your garage door needs.

Bryan did a great job. He was on time, kept me informed and had the new motor installed in no time. Will definitely use overhead doors again.

We have large hangar doors that I had trouble finding a company that would be willing to even look at them until I found Bilt Rite. Justin and Paxton came over today and meticulously adjusted these door to work smoother than they ever have before. These two men were very profession and knowledgeable. If they can handle this job I am certain they can handle just about anything you throw at them. It was a pleasure having them here to get our doors working as well as they do now.

Mark Elders did a great job for us, from beginning to end. He called to let us know that he was on his way and he showed up on time. He is a really friendly guy, and he has good people skills. He explained everything he was going to do and got started right away.He had to remove 2 old garage doors and 2 motors. Then he installed the new doors and the new motors. He works quickly and efficiently.He cleaned up after himself and removed all trash, old motors and old doors.He explained everything to us and said to call if the was any problem.It was so nice to see someone taking such pride in their work. We highly recommend him to anyone. He is a great asset to Bilt Rite Overhead Garage Doors.

Bryan was very efficient, and informative. I highly recommend him for all your garage door needs.

Mark did a great job! Highly recommended.

Josh did a great job installing our new doors today - they look and work great - thanks very much

Great service. Arrived on time and did excellent work.

Technician was fast and efficient and it only took about 45 minutes and he was done. The garage door is quieter that it was before and we love the added addition of being able to control the garage door from our phones. The price was good, we definitely recommend them to everyone!!

I scheduled and received installation for a garage door opener within a week. The product was installed within my appointment time and met all of my expectations (the remote, the button inside the garage, and keypad/code worked seamlessly) I was able to add a keypad to my order at the time of service (last minute decision on my end). Layne, the employee who installed my opener, had great customer service and completed his task in a timely manner. A very personable individual who did an amazing job installing my opener and answering the millions of questions I threw at him. I was also very pleased to see him clean up everything once he was finished. I rate this company five stars for ease of scheduling, price of items/services, item quality, and a great experience!

I had a very pleasant experience with the installer Mr. Mark Elders on my new garage door. He was very professional, courteous, respectful and on schedule with the installation. He worked very fast and efficient which gave me more time on my next task for the day. I’m extremely pleased. Mr Mark was awesome!

Quick, dependable and friendly service. We have had to use them twice for garage doors and have been pleased both times.

Bryan is great! Very professional and knowledgeable! Bilt Rite and Bryan, thanks for getting my garage door back on track!scottie m

Bryan was punctual and courteous. He identified the problem immediately and repaired the door. He is an asset to your team.

On Fathers Day 6/20/21) came home from Church to find our garage door not opening. Turned out it was a snapped spring. I called Bilt Rite on Monday morning and they promptly scheduled the repair for Tuesday afternoon. Bryan Legrand was my technician. He called before the appointed time and actually arrived early. He couldnt have been a warmer personality. He started the work right away. I literally stood there and watched him do his thing. Within 20 mins my door was working like a charm. I paid using a credit card and got the receipt emailed to me. Great experience. I can recommend without any reservations!

Mark Elders let me know that he was 30 minutes away and showed up on time. He was kind and worked in a timely manner to install new garage panels. All of my dealings with this company have been pleasant. They have great customer service.

My service man was Mike Smith.. Mr Smith was efficient friendly courteous and respectful. Mr Smiths technical knowledge goes beyond average. He noticed a flaw in the initial installation called the office had the part sent to him and rectified the flaw. Super job super job thank you Mr Smith.

Mark and his helper arrived on time and had the old door removed and the new door installed and operating in about an hour and a half, they did a great job, they were very knowledgeable and they were very professional.Bilt Rite and their employees did a great job from the in home estimate to the installation and completion of the job

Jerome arrived on time, was very clear about the details of the installation. He brought the correct equipment we ordered, and promptly installed it without a hitch. He cleaned up the work area and helped me set the codes for the garage openers. He then explained our warranty details. He was very courteous and professional. Highly recommended.

Showed up when expect did a good job quick everything as expected

I dont know when Bilt Rite installed my garage door, as it was here and working great when I moved in. I havent had much trouble with it, but Ive had to call Bilt Rite a three times over the years. I have always received fast, affordable and even compassionate service. The first time, even though they didnt have space in their schedule, they figured out a way to send someone out ASAP when my garage door spring broke and I couldnt get my car out. Recently Jerome did an excellent job with my new belt. Hes a great guy and entertaining, too. I am so pleased that they are only a phone call away. Thanks for the consistently great and responsive service!

I had Jerome today as installer he was awesome very professional and informative could answer every question I ask him about my new system with My Q . But it all started with Erica she was great called me to set my appointment, I had to call back an change the date and it was no problem, Great customer service. I work as a Training Consultant for a large company . Wil definitely let all my co worker and friends know Biltrite is the way to go . Thank you for your awesome service

Josh did an excellent job installing my new garage door.

Bryan did a great job of replacing my old garage door opener with a new quiet belt-drive model. At first I did not have the 8 garage door extension and he had to come back. His attitude & helpfulness were excellent.Im glad I called Bilt-Rite: pricing was fair and it was obvious a professional had done the job.

Our installer was Bryan Legrand. He was extremely professional, courteous and meticulous. He said he installed equipment like he was putting it in his own home. He was a 100% correct. He did a fantastic job!

Bryan Legrand did a most wonderful. He explained step by step what he was doing to correct the problem that another garage company had done after I had paid them. He charged me half as much as the other company and did the work twice as fast. Very personable associate and yet very competent and professional THANK YOU BILT RITE.. PLEASE WHEN I CALL FOR SERVICE SEND ONLY BRYAN LEGRAND. I TRUST HIM

Jerome was the technician that came to repair our garage door. He was very professional and knowledgeable about what needed to be done. He did the repairs in less than 45 minutes that another company couldn’t figure out in three weeks what was wrong with the door. Thanks Bilt Rite for top notch service!

I would recommend this service to anyone who may need maintenance on your garage door. He actually got to the appointment ahead of schedule, Bryan called before to let me know he was on the way, and he came with his mask on. Ready and prepared to work. This is how you do business in a timely manner and my husband and I will be calling again when we need you. Thanks again!

Bryan was here on time and after inspection, he knew exactly what to do. He didnt try to sell us something that wasnt needed. The garage door now works perfectly. Thanks, Bryan!!

Excellent Service. Jerome did a great job

Josh was on time and very courteous and did a good job.

Highly Recommended! My garage door was not working properly on a Sunday. I called Monday morning and was able to get an appointment the same day. Bryan, technician, was professional and knowledgeable. He was able to diagnose and repair the issue quickly.

Bryan was a true professional..............very thorough installation in a very reasonable length of time. Answered all of our questions fully. It was obvious he is very knowledgeable in his field!!!!! I am sure Bilt Rite OD feels blessed to have Bryan!!!!!! Thank you, Bryan!!!!!!!!

Price to replace overhead garage door spring was competitive with others in the area, and is warrantied such that any further spring replacements will be the cost of a service call.Bryan L. was our technician and was both friendly and professional. He was in and out in 30 minutes. He also wore a face covering when coming through the house, which was appreciated.

Mr. Bob provided great service and fast work. He ensured the garage opener installed was done to perfection. I referred my friend hopefully she likes the service.

Quick and friendly service from start to finish! Bryan did a fantastic job! Highly recommend. Thank you!

Bryan was awesome! Fair price for a double spring replacement. He was at my house when he said he would be, friendly, easy to talk to and replaced our springs in no time at all! He even pointed out an issue with our wooden frame and gave us a quick fix no extra charge! 100 percent would recommend!

Bryan was SO awesome! He came to make a repair and stayed to help us program all three garage doors. He was super friendly and helpful. Thanks again, Bryan.

Doors look so awesome, install was super quick and clean Mark E. did a wonderful job installing in the freezing cold. Only complaint is with sales and communication. We picked what we wanted in July 2020 received an estimate via e-mail in July, responded that it all looked good and we wanted to move forward. We contacted sales numerous times asking questions but were never told about the contract not signed. In October we asked about the timeline and sales via text informed us we never signed a contract so we quickly did and doors didnt arrive until February 2021. If sales had told us in the e-mail that the contract was attached to the bottom of the email ( nothing stated contract attached) we may have seen it, or perhaps when we never signed it we could have been contacted with a friendly need to sign text or email.We are very satisfied with the product and installation.

Absolutely love the work Mark Elders did installing new garage door. Its beautiful. 100% recommend Bilt Rite.

My garage door stopped working without notice with the car inside. Bilt Rite came out in a timely manner even though they hadn’t installed it. Customer service was very helpful and pleasant. Bryan, the service tech, was on time and even called when he was 30 minutes out. He was able to sort out the problem and get it sorted out. He was tidy and very knowledgeable. I would definitely recommend Bilt Rite!!

Bryan was awesome . He was very knowledgeable and answered all of my questions throughly. Thank you for Excellent Customer Service!!!!

Jerome did a great job! He knows his stuff!

This door company is beyond great! they were so pleasant and easy to work with! Very impressed by mark elders he took down our broken door and put a new one up in just over an hour by himself! highly recommend mark and this company!

Mark Elders arrived right on time, completely removed two doors & replaced them, complete with new tracks, springs & motors. Mark is very good with customers, explains how everything works, & makes sure customers understand & can operate the doors properly. He’s a great asset to BiltRite.

I was fortunate enough to have Jerome come out from Bilt Rite Overhead Garage Doors. He came out found the problem and fixed it in a matter of seconds. He went the extra mile and completely serviced the door and gave me pointers on some preventative measures I could do myself. I will always call Bilt Right for all of my garage door needs!

This was my first experience with garage door issues. Bryan arrived at the beginning of my time window (pleasant surprise) and completed the repair quickly and efficiently. Great customer service and would recommend to anyone with garage door problems of their own!

Wonderful, quick and easy. Jerome came, inspected and fixed our broken door, quickly, effectively and economically. He inspected the other door and offered helpful advice on the mechanism age, even installing a piece to better operate the aging door.....and all done with a happy attitude and smile. Nice to see all of this in our current world!

Extremely helpful! Mark and Hayley were awesome to work with. I was in and out quickly with what I needed. Mark took extra time with me to make sure I was good and Hayley was very kind and professional.

A job done that was better than good, it was fantastic. Bryan was very prompt, very professional and had great interpersonal skills,Ed

They were on time. Mark Elders was the installer and he was wonderful! After he was finished he cleaned up and you could not tell he had been here except for the new doors! Thank you Mark for being so good at your job.

When my 20 year old opener stopped working I called BiltRite and scheduled an appointment to repair or replace. Bobby A showed up on time and talked with me about options. I decided to replace. Professional install. Everything worked first time. Great job. Would recommend.

Our garage doors are fantastic! Their installer, Mark Elders, came out and had them both working properly by the end of the day and explained the operation and programmed them for us. Great job and a great product.

Jerome was great during the pandemic. He was very polite, kept his distance and explained things. He also made recommendations on what needed fixing and made us laugh a lot in time of need. Thanks a lot for hiring such a person with a servants heart.

I had a very good experience with BiltRite. They came out and gave me a quote. Though they were not the lowest of the three I got, they had a better warranty. They have been in business since 1971. To be in business that long says something about the company. They are also active in the area supporting various local charities.Ashleigh was very helpful and also suggested a solution for my shop. Its been here for 20 years and I have wanted to have a wider door installed. She made a suggestion and helped me find someone that could help me prepare for a larger door.The installation was fast and the installer(Mark) knew exactly what he was doing. It took less than four hours and that was replacing everything.Im very happy with my new door. If anything goes wrong, I know I can contact someone locally that can help with the problem.

Jerome was very knowledgeable of his work, he performed it very quickly and a very nice young man, highly recommend this company and Jerome service

On February 1, 2021 Brian Legrand came out to fix our garage door and he was top notch! As soon as he walked in the garage with his expertise he knew exactly the problem and fixed it with ease. Brian was very knowledgeable, professional and offers great Customer Service.Thanks Brian for working on our Birthday!

Quick response and great service. Repaired and serviced our garage for a fair price. We would highly recommend them.

Very pleased with the service. Bryan arrived on time and replaced the broken torsion spring on our door. It works better than when it was new. Would call them again if service is needed.

Thank you to BiltRite and Jerome our serviceman. We have used biltrite for years for any garage door issues. They are efficient and responsive, the issue is always resolved quickly and the interactions are professional. Thanks to Jerome who has serviced our garage doors with efficiency and for his kind and professional attitude.

What a great company to work with! From the start it was pleasant, convenient, quick and affordable. Don’t go anywhere else

We had a wonderful repair experience with Bilt Rite! From the initial call, to the follow up by the service coordinator, and finally with our service technician Bryan -- could not have asked for faster, more friendly service.We will definitely call them should we need work in the future!

This is the second time that I have used their services for repairs to my well used garage door. I explained to them that I am trying my best to get the most life out of the door before I have to replace it completely. Bryon was very professional, knowledgeable, and answered all of my questions. I will not be using any other company for my garage door needs. Excellent Job!!

We had to replace our Garage Door Opener. We contacted Bilt Rite Garage Doors. They have been so easy to work with. They scheduled an appointment to look at the problem and immediately scheduled a convenient appointment for us to fix the problem. They were prompt, professional, and very informative. They first tried to replace the belt in the old garage door opener and determined that it was actually the motor that needed replaced. They quickly replaced it. I appreciate their service and professionalism. We are so happy with our choice to use Bilt Rite.

What an amazing company! Jordan was prompt and courteous during the entire process, and Kyle was great as well! We would recommend to family and friends thank you for your assistance. It transformed our shed now it has a new life!

Great initial installation, great follow up on one missing item and very timely response. One motor somewhat noisy indicating a possible problem and they were quick to reschedule for replacement. Installation guys were very professional and pleasant to deal with.