Linda helped me through the process of finding my jewelry and was very patient. She always greets me by name and with a smile. Great customer service.
The service is 5 star..they were able to order what I needed when you go there ask for Ms.Linda her customer service will have you coming back
Went to Moseleys to get a longer chain for my Mothers Cross. The staff was exceptional with service to make sure my mom had what she needed and the changed the clasp for one that my mom could work. Great people and go above and beyond to make sure the costumer has what they need!
Purchased my wifes wedding ring here 15 years ago and it still looks new. Great service and selection. I would highly recommend for all your jewelry needs!!
Very helpful! Would highly recommend!
Great customer service. My wife damaged the band on her wedding band so I took it to them to have it repaired. While they had it, they straightened the band, repaired the prongs on the diamond, and cleaned the whole thing. It was amazingly afforable as well.
There is no other jeweler I would use. They have been a awesome to me and my husband. He picked out a ring and band that had complimented my unique style perfectly. And he just recently purchased a Mother’s Day gift from them. The ring needed to be sized. Brought it to them and it was done quickly and with such professionalism. Thank you!!!
Moseleys resized and restored an 80+ year old heirloom ring for me. The service was extremely polite and helpful and when I got the ring back after just a couple days it was perfectly resized and gorgeous. I highly recommend their service.
Honest, affordable, and an excellent end result! I took a family heirloom ring to be re-set as an anniversary gift. The team was very responsive (using text messages, which is a plus for me), and the final product was beautiful! We will definitely be returning for our future jewelry needs.
I love the care that Mosleys team take when making a purchase. The experience with them carries on far past the initial purchase. They become like family and the pricing and quality is second to none. I will be going back soon to make another memorable purchase with the Moseley Team!
Designing and purchasing an engagement ring here was really a wonderful experience. The craftsmanship of the ring was stunning and it was so easy to work with such personable and knowledgeable individuals. I highly recommend Moseley.
If youre looking for a cookie cutter piece of jewelry that everybody has, this probably isnt the place for you. But...if youre in the market for a something very special and unique, go see these guys! I asked John and his team for a 100% custom piece for my soon to be wifes engagement ring and they knocked it out of the park! She is over the moon happy with it! Thank you so much for working with us and making me look like a hero! You guys are the best!
Great jewelry store! Awesome service and product knowledge!
They fixed my ring for a very reasonable price and set me up with all sorts of supplies to clean my jewelry at home for free. I am very please with how my ring turned out and with the amazing customer service.
Ive completed business with Moseleys for years and they have been a pleasure to work with. Theyre professional, kind, helpful and sincere in opinions. Theyre definitely a 5 star business!!
Dana is amazing! I have quickly fallen in love with the staff at Moseleys. They are professional, courteous & very knowledgeable. They offer excellent customer service.During my first visit I met John Moseley. I instantly felt like I had known him my entire life. I was nervous & apprehensive about what I needed to have done & he made me feel totally at home. No question seemed unreasonable for me to ask.Since dealing with a John I have met Dana. She has assisted me several times. She shows a lot of initiative and her determination tooffer the best service ever is an asset to Moseleys. She sets a standard others would be wise toImitate.Thank you Moseleys for the quality & care that you offer your customers!Kathy Stone
We bought our engagement ring and wedding rings here back in 2003. Then, 16 years later we came back for a new setting. Still awesome and amazing service. Not just best diamonds and best value, but customer care that goes so far above and beyond. Would not consider any other place for jewelry needs.
Excellent business. I had my (now) fiance find a ring she loved. She ended up finding one at another store, but the price was way out of my budget. I came back to Mosleys to see what they could do and they custom made me the exact same ring that she originally found, with cleaner diamonds and some custom personal enhancements. The price was unbelievable. I got a brand new ring made to my liking. They show you exactly what the ring will look like through their virtual program, and allow you to make adjustments right in front of you. You get to see the ring before its ever made, so you can change everything to the way you want it all the while sticking to your budget. Why the hell would you not come here? The best part is that her ring is now listed in their book under her name so its the only one of its kind. Cant beat that, she loves it! The Mosley brothers are the nicest guys you will ever meet! I will definitely be back in there to buy her other jewelry!
Went in to have my husbands wedding band resized and John Moseley was there to help us! Everything about our experience was fantastic! The customer service was prompt, friendly, and personable! John even offered to clean both of my bands while we were there! Overall would highly recommend this jeweler and we will definitely be back for our next cleaning or jewelry services!
I have been coming here for many years. Service and quality is outstanding. Just worked with them to redesign my wedding and engagement ring and it turned out fabulous.
I have been a customer of Moseleys for 33 plus years. Their genuine concerns about you and your family is what makes them exceptional. They are extraordinary people and their business acumen shows. Recently my son and nephew got married and they have extended the Moseley jewelry tradition to their respective wives and families. Thanks for your love!
Moseley’s worked with us to create a beautiful, one of a kind diamond halo and solitaire that sits on my current band. I wanted to keep the band of my wedding ring as it has sentimental value. Hila and John were very patient and the result was stunning!
I bought my wife’s wedding ring here 12 years ago. We both are very please and satisfied with the ring. It is the perfect symbol to last a lifetime like the love we share! If you do happen to have any defects within your rings or jewelry they have been very through to fix and make it right. We could not be more satisfied with all of our purchases from Mosley’s. My family is a second generation customer and could not be more pleased with Mr. John Mosley and all his staff!
This is such a pleasant place to purchase something for the SOMEONE in your life.These people are helpful and down to earth and truly want you to be happy with the SOMETHING youre buying. Hila, the lady who helped me, is an absolute joy and knows what classy women like. I recommend this store with NO reservations whatsoever.
Super nice people and will use again! Very pleasant and helpful!!!! Great job on my necklace repair!!
Dana was amazing. She went above and beyond to help me find the right setting for my grandmothers diamonds. She even worked with John to make sure the wedding band I wanted could be made to fit. Karen called and let me know my ring was ready...4 days early! She was so sweet with helping me finalize. Mosleys is THE PLACE to go! Great customer service and superb quality.
Moseleys Diamond Showcase is the very BEST I have ever had an experience with when buying jewelry. The knowledge and hospitality was the perfect balance. Whether its just sizing my ring or when purchasing my diamond, they treat you with the utmost importance. I would recommend if you havent purchased your jewelry from them before, give them a try! John and Jeremy are GREAT!!!!
I went to John Moseley to custom design an engagement ring for my girlfriend. He listened to my ideas, walked me through the process, and worked with me through the design phase including 3D renderings and 3d printed models. I was a demanding customer but when the ring was finished, it exceeded my every expectation. Their jeweler (also named John) does outstanding work. Ring was absolutely perfect and stunning!!! And...she said Yes :) I would highly recommend Moseley.
I had a great experience with Moseley. I wanted to create an engagement ring using the stones from my fiancés great grandmothers ring. The designer at the Broad River location worked with me to find the design I wanted. They were very easy to work with and made good suggestions and really tried to understand what I wanted. When I had an idea or made a suggestion they always came back with exactly what I was looking for. The design process was made easier by the mock-ups and concept art they sent me. Once I settled on a design they were able to take Great Grandmothers stones and use them in the design. The finished product looked so good; I could not believe they were the same diamonds. Delivery, payment, and the entire process was pain free and exactly what I wanted. The jeweler made sure everything was sound and perfect. They even went the extra mile to make sure I had the right box for the ring. I just want to thank TC and the entire Moseley team for making it happen.
They employees were very polite and helpful. They were accommodating and were able to fit exactly what I wanted in my price range.
I cannot say enough great things about the staff and how wonderful they are!! They helped me and my brother in law pick the perfect ring not once but twice!! They go above and beyond to make sure everything is perfect and i could not appreciate it more!! they have a beautiful selection of jewelry as well!! DO NOT LOOK ANY FURTHER THIS IS THE PLACE TO SHOP FOR ALL YOUR JEWELRY NEEDS!!!!
Very friendly, went above and beyond to find a band no longer made for me. Then gave me a great price in a center stone. Karen, John and the whole family! And when I say whole family I mean like their mom and Dad, made us feel welcome. My boyfriend who I’ve dragged to every jewelry store in the city, said this was hands down the best experience he’s had in one. I can’t wait to work with them on the rest of the rings.
John and his staff are some of the most helpful and friendliest around. I went in to get a wedding band for myself and they went above and beyond to go through every option possible. My fiancé had the chance to look through some rings for herself once we picked one out for me. We spent two hours going over different rings from sizes to the cuts to possible custom jobs. The service alone sold me on Moseleys. The amazing work they do superseded my expectations. Patient and extremely knowledgeable. They are not out to sell what is most expensive. They take the time to find what is PERFECT for you! Check them out, I guarantee you will not regret it!
My experience at Moseley was amazing. They worked with me so much and helped me pick out the perfect engagement ring! They stayed way under my budget too, and the ring was still exactly what I wanted! I highly highly recommend them.
The customer service is superb. It is evident that customers come first at their business, something that is rare to come across. I brought in several watches, rings, earrings, and necklaces. After getting them cleaned, the looked better than when I first purchased them, not to mention, I received a discount on my watch batteries! I will never seek anyone else other than Shea Robinson at the Broad River location for any of my future needs! His character, enthusiasm, demenour, and overall southern charm was indeed a plus.
I had a great experience with Moseleys. There is a reason they have been in business for many decades. Very friendly and knowledgeable staff that offers great advice and are priced very reasonably. I would recommend them to anyone looking for quality jewelry!
Always a great experience at Mosleys. Theyve always had great suggestions and worked to get me what I need within my budget! This time it was a beautiful 20inch gold box chain for my wife in celebration of our anniversary!.
I used Moseley s about 15 years ago to redo a diamond engagement ring from my grandmother. It is gorgeous.When I inherited the remainder of the jewelry from her and my mother, I decided to go back to Moseleys. John Moseley and his staff helped me redo the pieces into jewelry that I can wear and enjoy and pass on to my family. It gives me fond memories of my mother and grandmother. I give Moseleys a five star + rating for both their knowledge and customer service. Plus, the cost was much lower than I anticipated. (-: I recommend them highly! I really appreciate their patience and help!
I went to the Lexington store first and it almost made me not go to this store because they just didnt have a big selection at all. However when I drove by I was running ahead on some errands so I figured why not stop. I am so glad I did stop. These people all stopped doing what they were doing and joined in to help me. I went to another competitor right after leaving here and no one spoke to me for at least 10 minutes. I ended up very pleased with Moseleys and if I buy I will certainly be coming back to this store even though I live 250 yards from the Lexington store. The Broad River Road store is just that much better with selection, and far surpasses any jewelry store in the Columbia metro area when it comes to customer service.
I recently took an antique diamond ring to Moseleys for an appraisal. Everyone who helped me was friendly, knowledgable and professional. The appraisal was very thorough and detailed... exactly what I had hoped for. It was a pleasure doing business there. I highly recommend Moseleys on Broad River Rd.
Moseleys did an amazing job resizing my grandmothers diamond ring. They handled my most prized possession with the care and attention it deserved, for a reasonable price. The ladies there were truly invested in my experience!
All of my experiences with Moseleys on Broad River have been perfect. Jeremy and Kyle are so easy to work with and really know their stuff. They custom-built my wifes engagement ring exactly as we wanted. We also purchased her and my wedding bands from them, which have both turned out great. Recently we had an insurance issue come up and Jeremy was more than helpful yet again. We wont go anywhere else for jewelry, nor will we let our friends and family. Thanks again Jeremy!
My fiancé chose Moseley’s for my engagement ring for many reasons but service was front and center. Since then, we have gone to Moseley’s for every jewelry purchase and have never had any issues. Karen immediately makes you feel like you’ve known her forever and she and John collectively work very hard to make sure everything is perfect! Karen and John take the time to listen to what you want instead of trying to make a sale. They have a forever customer in me!
Love this place. Been going there for years for small stuff - jewelry repair, small purchases, etc, but they always treat me and my pieces as if they are the most important items. Such a nice, friendly, family atmosphere. Someday I hope to upgrade my wedding bands, and I will definitely use this place.
Mosley’s is the best jewlery store to buy from. Give them a price you want to pay and they come up with the perfect gift for your spouse. Great prices and willing to work with you on anything.
I was in need of an appraisal for insurance and I had a loose diamond. A friend of mine recommended Moseleys and I had a GREAT experience from the moment I walked in the door. They also helped my fiancé and I find a wedding band for my oddly shaped ring which had no matching band. I was over the moon when all was said and done. We even found a band for him as well. Thank you Karen for your extra extra help and not giving up!
Shopping here at Moseley is a wonderful place to shop for my Sweet P! The people are friendly and willing to assist you in anyway . I love my ring after it was cleaned at the store! The earrings are lovely for my wife for Valentines Day!
Went to Moseleys in Lexington, SC to have a watch battery replaced in my watch. The employees were very helpful and quickly replaced my battery. I was very impressed at the excellent customer service they offered to me for such a small matter. Ive used them several times to repair jewelry and watches. Ive always been very pleased with their service.
Karen was so helpful and on top of helping me (an out-of-town customer) with getting a third band to complete my wedding/engagement set! John Moseley was above and beyond in his customer service and met us on our way back from Charleston to Charlotte... on a Sunday! Such sweet, hardworking, kind folks that we will definitely come back to again :)
After spending an entire day looking around jewelry stores in Columbia for a good-quality strand of pearls to give my girlfriend for Christmas, I came up empty handed. I walked into Moseleys an hour before the store closed, and I was immediately greeted by an employee who showed me their pearl collection. I was very impressed. While Moseleys did not have much of the cheaper fashion pearl jewelry that you might find in some department stores, they did have the biggest range of high-quality white pearls that I saw all day. The strand that I purchased from Moseleys was almost perfectly matched in color and size. And most importantly, the pearls were priced very generously. I will definitely be shopping here again in the future.
Extremely helpful while I was picking out a ring for my wife. Ross is a very helpful and very knowledgeable. Get experience and definitely will be doing bisobusi with them again! Wish I could give 10 stars
Staff at Moseley is always helpful! If they do not have what you are looking for in the store, they will get it for you. The custom jewelry is always beautiful!
Moseley Diamond Showcase on Broad River road is the best. Friendly, very helpful, not pushy. Have purchased items and this last time I had a problem with my watch, the battery, I bought a life time battery, reasonable. If ever goes dead again, walk in, explain and they replace right away. They ALL make you feel right at home. I have been to other jewelers here and out of state and none come close to Moseley. Net result of other places, I sais thank you but no thank you, turned around and walked out.Thank you to all who work at Moseleys
Ive been shopping with Moseleys since 1993 and John is very professional, always helpful and very knowledgeable. His staff are also friendly, cordial, and knowledgeable as well. Thank you all! Look forward to doing more business in the future.
Great place to get any piece of jewelry. Everyone I have worked with has been helpful and friendly. The most recent time I went, Karen helped me and my fiancée get the perfect wedding band for her. We both highly recommend this place!
On a recommendation from a friend I went through Moseleys for my engagement ring. I truly felt that the entire store was personally working on my ring. They go to great lengths to bring my idea to life despite the fact I was in NY. A great experience that I will recommend to any of my friends in the market.
I love the friendly attitude and the quick but neat service I received just in time for Valentines Day! Thank you again, I appreciate you! Be bless!
I have been there a few times and every time the staff is welcoming and they get the job done fast. From repair to changing the batteries in my watches. One of the lady was kind enough to walk over my watches being that i had to get back to work around the corner from their store. Thanks again.
Hands down the best jewelry store!!! I absolutely loved working with John and all of the staff at Mosleys. I cant imagine getting a better diamond or deal! I am so excited about my new ring and cant believe what great service I received. I will be a customer for life. Thank you so much!!!
Jeremy and the whole staff were awesome. He helped me create the perfect ring for my fiance. We had to go back and replace a stone and re-size the ring - it couldnt have been easier. I thought this experience was going to be excruciating (the ring shopping) :) and they made it enjoyable. We are both very happy.
I went to Moseleys for an engagement ring. The staff was friendly and very helpful. Jeremy helped me create an incredible custom ring and went over the top to make sure that it was flawless, so of course I went back to them for wedding bands as well. I wouldnt hesitate to recommend Moseleys to anyone.
Great place, helpful & patient with me & my fiancé. Our first time looking for rings & they were amazing. Great prices too!
Great service! Great prices! I’m already a repeat customer and I will definitely be back again!
The best jewelry store in Columbia SC. Theyve been here for 40 years and they always treat me like family. I Love that they have all kinds of jewelry and they allow special financing too. I Love to work with Pauline and Karen. A plus and they are open 6 days a week, A plus plus!
Exceptional service with a family owned small business feel. Plenty of patience and assistance with choosing the right gift for a special occasion. Will return in the future and highly recommend to friends and family.
Moseleys has always been very helpful and caring. Our last visit brought us there to get a ring guard for my husbands wedding band. Guard was fitted at no charge. Cant beat that kind of service.
Excellent service, professional people, and very fast turnaround. I had a diamond placed into a ring setting and it was ready within a few days. The piece looks great and very well done .
Went there to make a purchase and had a fabulous experience. Friendly staff, great service and good prices. Will go back. Highly recommend.
A true 5 star experience! You know how when you walk into a five star resort and the staff is friendly and make you feel, well, like your at a five star resort? Every experience at Moseleys is like that. John and crew are very friendly, and knowledgeable. They replaced the diamond in my Wife’s ring with a beautiful stone, did it very quickly and for a very reasonable price. On another occasion John changed the battery in my watch while I waited. Moseleys is a class act and my go to jeweler.
I love ❤️ this place. Best down to earth staff who makes you feel like the only customer in the world no matter what your budget is. L. Nolan
Hila is a joy to work with at Mosley’s. I needed to replace a stone from my favorite ring. She helped me with my ring and we ended up talking about my other jewelry. I had some beautiful pearls, diamond pendant and diamond engagement ring from my ex. They were collecting dust and I was going to give them to my daughter. Hila suggested that I use the above pieces by designing new jewelry from them. We created a modern gold bracelet using the 2 diamonds as accents. This bracelet also is an extender to my choker pearl necklace. We created a beautiful gold necklace using the ornate clasp from the pearl necklace and created beautiful pearl and gold earrings from the plain stud pearl earrings. My once beautiful but boring jewelry that would have been unused for years are now modernized and repurposed. Thank you Hila. You listened and created masterpieces for me.
Over the years Ive bought most of my wifes jewelry from Moseleys and have always been very satisfied and treated very well. However in recent times Ive moved away from jewelry as gifts and have instead weve done celebration trips. As a result, Ive not been into Moseleys in at least 5 years to purchase jewelry and during this time most of the people that I have worked with in the past are no longer in the Lexington store. Yesterday I went to Moseleys for a simple request and as has always been the case the staff came through and helped me out. I needed an old watch to have a simple repair to the watch band that Jewelry Warehouse couldt (or wouldnt) attempt to try. Moseleys staff did not hesitate to give the repair a shot and within 5 minutes returned my watch to me with the repair that was needed. On top of that they didnt charge me! Its customer service like this that goes a long way and will insure that I will continue to go to Moseleys for all my jewelry needs for my wife.
I went into the Broad River location looking for an engagement ring and I couldnt have asked for a better experience. John, Dana, and the rest of the Moseleys team helped me with every question I had. They went above and beyond to get me exactly what I was looking for. I went in not knowing much about diamonds but by the time I left I felt as if I could speak intelligently about what I was walking out with. They didnt just help me find what I was looking for but the made sure I knew what I was getting. I could have asked for better service and I will have no hesitation in the future on what store I will go to for any of my jewelry needs
Hila is the BEST jewelry consultant I’ve ever came across! Definitely will be back to see her
Incredibly Fast service and the best prices! Thank you Moseleys for you quick turn around a few days before Christmas!!
Moseleys was recommended to me by my brother, and now that Ive been there I would recommend them to my family and friends as well. I had a good experience buying my fiancés engagement ring. Staff there, especially Linda, were very helpful and pleasant. I was able to get an absolutely beautiful diamond, my fiancé loves it!We will be back for our wedding rings!Pleasant environment and I feel I got a good value.
If you looking for a place to buy an engagement ring,look no further, Moseley diamond show case is by far the best choice! The pepole here are kind,and very knowledgeable, they will worked with wiith you on every aspect from start to finish! You are amazing ! I cant thank you enough!
Moseleys staff is amazing! I recently purchased an engagement ring from them and they helped me every step of the way. I went in having no clue of what style ring to get, however with the staffs help I left with a ring that my now fiancé and myself love! I highly recommend Moseleys staff and their quality jewelry!
Shea gave me great service. Awesome attitude and great personality! Had a great conversation with him while dealing with my jewelry
They fixed the ring back to normal and polished it for me. Very pleased with the customer service and the quat of the work!
The best local, family-owned jeweler! The custom build process was super easy and allowed me to built a very particular non-traditional ring that my wife loves!
John Moseley and Dana did an exceptional job providing service and helped me to select the perfect ring at price that was in my budget! I will definitely use their services and expertise for any future purchases!
Gotta love John and his team over at Moseleys! They always go above and beyond to make my experience the best! Was in today with my mom, and the whole team welcomed us, and they offered to clean my moms ring while we spoke about a few pieces of jewelry! Truely a place of great customer service and southern hospitality! Highly reccomend Moseleys!!!
Moseley’s is such an amazing place. All of the staff members are so friendly. They will cater to all of your needs and really personalize your experience.
Great family owned local jewelry store that possesses AMAZING customer service!! Highly recommend if youre in need of any jewelry needs.
Awesome! Jeremy and John are both incredibly knowledgeable. Great selection! I wouldnt go anywhere else!
Yes I recommend Moseley jewelry to everyone they are very friendly and serve you up most Courtesy.
THE PEOPLE ARE ALWAYS NICE TO ME WHEN EVERY TIME I HAVE A QUESTION OR NEED MY WATCH CHECK OUT AND I AM AFRICAN AMERICAN MAN AND IN THESE DAYS AND TIMES IT MAKES.YOU FEEL GOOD TO KNOW THAT THE PEOPLE BEHIND THE COUNTER ARE GOOD PEOPLE TO
I have visited this location of Moseley Diamond Showcase Inc. on three occasions. Each time has been very positive results. I think they can be just Great with all your needs.Merrilyn Hall840 St Andrews RdColumbia sc
As a Columbia native, I chose Moselys Jewelers for a design using my engagement and wedding rings because I was familiar with their name. I was waited on my one of the owners, given his email and asked to email him or call with any questions. I tried this for several weeks. After receiving such poor service (no return calls, or responses to emails), not getting anywhere with a new design or purchase, I decided to consign my rings with them. After 6 months of no response, no response to message left either by phone or email, I am choosing to pick up my rings. I will not do business with them in the future. No matter how much money you are spending or what service a vendor is providing, it should not matter. All customers should be treated equally, with respect. That was not the case for me.
John Moseley and his staff were so helpful when I went in to see about getting my first engagement ring made into my first year anniversary band. I showed them the first engagement ring and handed them my wedding ring and wedding band and explained how I would like to use the diamonds from the first ring to make the anniversary band and a few other changes with the other diamonds. John and his staff took their time to listen and then said that they knew they could do this and ask if I would be ok to leave all three rings with them. I said yes even though it was hard to part with my wedding ring as all women are like that 🤗. John kept in touch with me to let me know how things were progressing and that he would have them back to me before our anniversary. He was so caring and patient as there were times that I would call to check as the date was getting closer. Now I dropped these off on the Monday before Christmas and our anniversary is on new years Eve. So they were also dealing with the holidays and the time frame of when I needed these rings back. John called the Thursday before New years Eve and said they were ready and said that they turned out beautiful. They did the most amazing job on my rings and he even complimented me on my ideas. I want everyone to know this is the place to go for any changes to your existing jewelry and for your new jewelry purchases, they are the best people ever.To John Moseley and his staff your the best you did a fantastic job. I smile in amazement everytime I look at my rings.Thank youBeth Lucas Tosto
Great service, prices, and excellent selection of beautiful jewelry. Would highly recommend!!!
This is positively THE BEST jewelry store in town ! Honest service, great attitude towards customers, and excellent prices. They are simply the best.
Want exceptional customer service, this is your jeweler! John and team continue to go above and beyond any expectations. Thanks again for setting the bar so high!
Love Moseleys! John is the best! Best selection and service in town!
Everytime we are in town, we stop in to get our jewelry checked and cleaned. We have never had any problems in the 20 years we have been dealing with them. We would and have recommended them to our friends and family
They were very helpful and professional. The smiles were great as well as the attention they gave to each customer as they entered the store.
They always go above and beyond! Wonderful customer service... we love Moseley’s!
The staff went above and beyond to help me with the perfect affordable anniversary gift for my wife..its a must go to place.Great job...
The team at Moseleys did a great job of listening and creating options for her rings! They turned out a magnificent ring that she loves!