I recently moved to the area and this CVS is in a popular shopping strip but after a third terrible experience I will absolutely not be coming back. No one was at the front to check me out so I made my way back to the pharmacy to just get checked out back there and then they asked what I needed I asked just to simply be checked out and she made a service announcement to have customer service to the front I said thank you headed back up to the front and then a man by the name of Darnell was standing up there I asked if he could check me out he looked at me and didn’t even say a word back to me he just walked back behind the desk and he said proceed to say they couldn’t check you out back there and I told him they said to come up here and he said I didn’t know you needed help, made me feel very uncomfortable and he clearly didn’t want me there. Honestly such a shocking experience and I will never give service to a business that treats customers with such ignorance. Such a shame because normally CVSs are so friendly and easy going I’ve never had such poor customer service in my life!
CVS is usually very prompt and the service is generally great. This particular CVS Pharmacy, however, is FAR BELOW the standard. The pharmacy staff are disgruntled and lackluster at best. Ive continued to frequent their location because of convenience, but Im over it. Id rather drive the extra time than to be treated with disregard and apathy. If you want a friendly and helpful pharmacy, dont go here.
Staff was very helpful and prompt. Store was very clean. Store is hard to see from the main road
This CVS USED TO BE a great store. Staff members were professional but also very friendly and helpful. Unfortunately this is no longer the case since Corporate decided to make staffing changes late last year.The pharmacy has all new staff - pharmacists and techs - and the front store has a new manager and mostly new staff. While some employees are helpful, most appear to be unhappy and are not.In addition to the new staff, the merchandise appears to be changing, old favorites are no longer in stock and the are usually multiple empty shelves.I dont know why changes were made but I miss the old store and hope the new staff settles in soon and becomes friendly and helpful once again.UPDATE - 07/23/2019More than 6 months after The Purge, the store is chronically understaffed and still missing stock. If the pharmacy didnt continue to fill prescriptions quickly and work with my insurance, Id downgrade my review to one star.
I visited this store twice this week. Employees were loud and discussions were totally unprofessional. Pharmacy techs were discussing another female and remarks were detrimental to the personshe character. I was trying to read information about products, but it was hard to concentrate. Upfront worker was upset because someone had misplaced a key. She used curse words several times. I reported information to a shift manager and she said sorry, but didnt ask for any details. Extremely unpleasant shopping experience at this store.
Over the year, the original workers have always been courteous and helpful.
Best CVS around! The staff is very helpful and the Pharmacists are very caring, they know all the regulars by name.
The restroom can make you feel like you can get sick by walking in it. Very dirty.
I love this store.