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Roberts Toyota
1027 Nashville Hwy, Columbia, TN 38401, United States
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Roberts Toyota
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Ma
Review №1

Drove in from Franklin because I keep hearing great things about this place and I wasnt disappointed. Received the best non-hassle support from Johnny V and we landed on a fair price. Picked up this sweet Tesla with low miles! Ive purchased many cars over the years and this was by far the easiest experience. The owner seems to be a really rad person too.

As
Review №2

I had a wonderful experience purchasing my new car. The process was stress free and pleasant. My salesman, Todd Thompson, was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs.

Ja
Review №3

These guys are the best! Mike helped me find the perfect truck and had it delivered right away. He and his colleagues made the process so easy and painless. The couple that delivered the truck couldnt be nicer or more helpful, and she called me during the trip to update me and keep me apprised of when they would be getting to me. They were willing to bring it to me at the car repair shop I had to take my old car to even! I highly recommend Roberts Toyota! Ask for Mike.

Fr
Review №4

Follow up, I called the man back at Roberts Toyota Left him a message HE NEVER RETURNED MY CALL HE REALLY WANTED TO FIX MY ISSUE WHAT A JOKE AND MY CAR IS STILL MESSED UP.Im just going to say that when you take your car to a Toyota dealer you expect it to be fixed right the first time this is not the case at Roberts Toyota Im taking my car there three times every time Ive had to take it back for them to fix what it was there to be fixed for in the beginning. I asked him the question when they repair a car do they test drive it why can answer that question the answer is no on my second visit my car didnt even make it to Janas jumbo house before it was doing what it was doing when I took it there and here again Im going to say if you take your car to a car dealer you expected to be fixed right the first time this is not the case at Roberts Toyota. And Im going to say for them theyre very nice staff down there in the repair shop. Now my last visit they fixed my front brakes and theyre not fixed theyre making some weird noise they started doing that the next day after it was repaired I hadnt even taken it back there because Im so mad so with that being said you might want to think about taking your car to Brentwood or Franklin to the Toyota dealership. They obviously dont know what theyre doing down there.

Ke
Review №5

Today wasn’t the best day I’ve had a Robert’s Toyota. I was in for tire change and alignment. Lucky for me they were having the great tire sale but I’m not sure if they had a new tire person working on my car or what. I had an 8:30 am appointment and got there a little earlier I was told that it would take about 1 hour maybe 1&1/2 hours for the tires and alignment total at most. After 2 hours and seeing so many people that arrived and checked In After me come and go I finally went to ask for an ETA because honestly I thought they had forgotten about me. At this point I was starving and was without coffee because apparently the one morning I needed it their machine was broken!! I also would NOT have brought my 3 year old with me if I knew it would take 3 hours to do 4 tires and an alignment. Also when I left my wheels were a mess! Bunch of dried on white stuff ALL over the place. Gonna have to polish them up again. Anyway they said they gave me a discount for the wait so I appreciate that. I just cannot give 5 stars for today! Next time I hope to be able to

Ga
Review №6

Larry Campbell was my sales guy and did an awesome job of answering every question, and my sister’s questions also. He didn’t seem in a hurry at all and was just great ! Financing was easy also, he explained everything to me and was also patient! Love my Highlander and would recommend them to anyone !

Am
Review №7

Very friendly staff and were able to work me in when I didn’t realize it was by appointment only. I bought my car used and didn’t have much knowledge on the prior service history. They were able to get my routine maintenance, oil change and recall done within just a few hours and for less than I would have expected just for an oil change. All of this on a 2018 vehicle with no maintenance package at all. Will definitely continue to have my Camry serviced here.

Ja
Review №8

Great service and help from Roberts Toyota! My salesperson is one of the best in the business and makes me feel like I’m the only customer he deals with. I got a great product for the money with a lifetime vehicle warranty and get my first 2 years of service for free. If you’re in the market for a vehicle, ask for Cory and he will treat you right!!

An
Review №9

I bought a car from this dealership online last month. It was a quick and easy buying process. Jon and Mike were great, helpful and friendly. The car was just as Jon told me. My car was delivered to me the next day. Paul was the delivery driver. He was polite and knowledgeable about the car and funny to boot. I was very impressed with the whole experience. I love my car!. I would definitely recommend this dealership. Thanks to Jon, Mike and Paul!

T
Review №10

Great experience. Incredible staff...I had called 3 different Toyota dealerships while looking for the car I wanted, Roberts Toyota salesman Mike Arink, was the only one who took the time to look for the specific car in their upcoming inventory.Their prices were upfront, honest and no sneaky fees or charges.Fantastic dealership to work with.

Do
Review №11

After service, hood was left open. Had to stop on side of road and close it. This is the second time this has happened to me here. Makes you wonder what else they forgot!!!

Ch
Review №12

Casy Southern was a joy to work with and a tremendous help! The whole experience was painless and a pleasure!

Am
Review №13

Todd helped me throughout the entire process of purchasing a car from Roberts Toyota. He was extremely helpful and patient with me and my dad. I highly recommend him, and Roberts Toyota to anyone looking for a vehicle. He deserves a raise for how he went above and beyond to make sure I was satisfied with my experience and made extra sure I got the car I wanted. I appreciate him and the staff there for everything they did for me. :)))

Ni
Review №14

Had such a great experience. Friendly and helpful staff. Kept in touch with us in regards to our purchase and delivered our beautiful truck and picked up our trade in. We received our truck with a full tank. Thank you so much for our beautiful truck.

To
Review №15

Excellent service at 5000 miles on my Tundra. Prompt and efficient

Ma
Review №16

I was disappointed for 2 reasons. $1- they could not find the reason something is draining my battery and I fear its just a matter of days when I go out to start my car & the battery is dead. #2 I ask that they preform the required oil change & maintenance and they did not rotate my tires when I asked.Why they said because I did not ask them to. Never have I had to tell them everything to do.After going on line when I got the car back I found several other people with Venzas have had these electrical problems which drain the battery. The tec I spoke to said hed never heard of any problems with electrical issues on Venzas.I will be taking my car elsewhere next.

Al
Review №17

Nash from sales is a phenomenal sales team member. He is very polite and thorough when answering questions. I ended up not buying from him as I found a different car that fit my needs better, but if they had the right car for me I am confident Nash would have gone above and beyond as he did when he helped me look for one. I appreciate his hospitality and the time that he has given me. Thank you, Nash!

Ke
Review №18

They won’t be accommodating for the less abled by making an appointment for service. You just have to figure out how to get there and back on your own with your equipment. They wouldn’t do warranty work. Had to take the vehicle back to the dealership I bought it from which was 3 hrs away.

Gw
Review №19

Roberts Toyota takes very good care of both our cars. It’s easy to schedule our appointments and they are friendly and efficient and we are always satisfied with their service.

Ed
Review №20

Sales: Dean. Amazing, low stress, got the deal done quickly and haggle free. Best sales experience ever. The rest of the sales team was fun and interactive. It truly was a pleasure. Finance: Kevin, fast, efficient, accurate and personable. General Manager: Calm, easy to chat with and made us feel welcomed. I have purchased 15 vehicles in my life and this is the smoothest process from identifying the vehicle, getting the price we wanted and completing the financing. Fast, efficient and friendly.

Fr
Review №21

My wife and I had a wonderful experience at Roberts Toyota! Todd Thompson is an amazing salesman! The dealership is clean and relaxed. Everyone is friendly and professional. Todd answered all our questions and gave us all the time and attention we needed. He knows cars, and Toyota is a very reliable car.We were interested in all the latest safety features and are happy with our purchase.And dont forget Larry! Larry was helpful and encouraging; he has a warm and life-giving attitude.Thank you, Larry & Todd!

Da
Review №22

Always a pleasant experience with Roberts service department. They don’t try to gig you for unnecessary repairs. Any recommendations they make, they will honestly tell you how serious it will be if you don’t get the recommended repair(s).

Ni
Review №23

Dean Neely at Roberts Toyota was awesome! Friendly, down-to-earth and no nonsense. I have purchased dozens of vehicles in 6 different states, none of which were this quick and easy, no joke. I had inquired about a vehicle late at night, long after close so I wasnt sure what to expect. The next morning, Dean had contacted me, we settled on a deal, financing and so on, and he had the vehicle delivered for free and IN MY DRIVEWAY by lunch time. This alone is astonishing, but considering I live 90 minutes away makes it far more than that. I have had dealers that this long prepping the vehicle on-site, let alone having it delivered for free. If you want great service and quick turn around, this is the place to go.

Ka
Review №24

Everyone I’ve come in contact with at Roberts Toyota is super friendly and helpful and they really go out of your way to make you feel at home, especially Cory!I would definitely recommend purchasing a vehicle from them and going to them for servicing. They are very quick and efficient.

Ca
Review №25

Great and straight forward place to get a vehicle. Sales reps very accommodating and helpful. I had a pleasant experience getting a new car.

Je
Review №26

Love this place! Just bought our second vehicle from them. Saved a significant amount of money leaving Williamson county and driving a few more miles south to Columbia. Kyle was our salesman and he was great! Highly recommend!

Ju
Review №27

Great car buying experience!Purchased a 2021 Highlander at this lot earlier this year and have no complaints. Cory was my salesman and he did a great job. Highly recommend Roberts Toyota of Columbia!

Pa
Review №28

This was a painless and easy car buying experience. Johnny V was awesome and I would highly recommend him and Roberts Toyota!

Ca
Review №29

I had the best experience with this carlot after already being frustrated with going to TWO different Chevrolet places and getting offered a 12% interest rate and a two door tiny little car that I couldnt do anything with. They didnt even listen to the fact that I needed something BIGGER. They were just focused on getting me into SOMETHING. SMH.Went with my guy and went on down to Toyota and Donnie hooked me up with a brand new third row Highlander along with a phenomenal interest rate !! I LOVE my new ride! The people there are all so friendly and social.. Always asking if you need anything or would like something to drink. Theyre not pushy... I shouldve made the decision to stop by Toyota a long time ago! Ill never step foot into another Chevrolet dealership. Oh and one more thing... Theres not a dealership around that has the warranties and perks like this dealership. I totally regret not going there sooner. Thats all folks!

Am
Review №30

I had such a great 1st car buying experience! Larry was amazing and was very helpful. He had such a positive outlook and really personalized the experience. Kevin was very nice and made the financing process very easy and took the time to explain everything. Will definitely be going back! Thank you :)

Ro
Review №31

Had last free service at 25k for Highlander purchased at Roberts Toyota. Two suggestions: offer coupon incentive for next service which is due at 30k and reinforces me to continue to use Roberts for future revenue. And always offer a free car wash at the conclusion of any service work.

Ce
Review №32

Customer service is always great we have been regular customers for over 3 years now and have never had any issues.

Mi
Review №33

Roberts Toyota is the place to buy a car!! Very professional and kind and courteous!!! We were shopping for a new car and Chrysler Jeep of Columbia wouldn’t even let us test drive a car!!! So needless to say we went elsewhere and bought elsewhere!!! Toyota has an excellent warranty that comes with the car as long as you own it!!! Loving my highlander

Sa
Review №34

From the moment we walked up we were treated like family! All I intended to do was test drive a car but they just handed me the keys, no questions, no pushy tricks, and off I went. Got back and wanted to drive something else...no problem. Loved it and Cory Southern is a great guy with no tricks or tacky salesman tactics. Got what I wanted with no hassles and walked out with a brand new car in 3hrs! Will be returning to Cory to get my husbands truck soon...thanks everyone!

Ti
Review №35

Great and easy to deal with made the whole buying process EZ. Mr. Jon Vestrheim Was great. I called all the dealership in Oklahoma no help at all. They I called and got Jon. He is Absolutely the best by far and anyone I’ve talk to from a Toyota store.

Br
Review №36

Staff very good at updating and explaining work to be done. Service was timely and thorough.

ma
Review №37

Service was exactly what I asked for, including a couple of things I added when I arrived. I like that they dont try to sell you extras, but do suggest services that I need to consider in the future.The facility is very clean and the waiting area is comfortable. I would, and have in the past, recommended Roberts Toyota to friends and family.

Ma
Review №38

This is now my second vehicle purchased from Robert’s Toyota….what great people to work with!! Easy to deal with, straight and upfront, more importantly community based people who you want to do business with. Go see Jon Vestrheim…great neighbor, friend, and community based supporter!

Do
Review №39

Mike Bullock was simply great to work with on my new Tundra TRD Pro purchase. He effectively communicated throughout the process and made it as seamless as possible over the phone, texting, calling, and taking care of the details of the deal from A-Z, even down to delivering the vehicle to my driveway.

Pa
Review №40

Excellent service. Had a dead mouse in our car that smelled really bad. They searched for it but could not find it and ended up not charging us for the time spent searching. Not every business would do that.

Ro
Review №41

Go there and ask for Larry super nice guy straight to the point very enjoyable to work with will do business with him again

Sc
Review №42

Came in at my appointment time and was out in 30 minutes. Kind and professional. Customer lounge is comfortable. Shop was clean and not cluttered.

Ra
Review №43

This car lot has made my experience buying a new car absolutely miserable. The worst part is, they have been made aware of this and they do not care. I will sum up the events of late:Yesterday I found they had a 2021 sienna with sticker price of 53k. Same price you can build the same car for through Toyota. This car is Listed for 53k on many sites. I call, it’s available, I tell them I have money and financing in hand (although this may have been a mistake, I offered that they could compete with my Preapproved APR) and I’m on my way to get it. They spoke with not just me but my father and we all agreed on the price. I’m on my way up there when they call and say that it’s actually gonna go for 5k more than what it’s listed (not tax or fees) and that some other poor sap is there purchasing it now—that it was listed for the wrong price (yeah right). I called them later that day to inquire if it actually sold and they gave me all kinds of different answers but eventually said it was sold. I told the manager what a terrible job they did with me and left it at that. TODAY, they call me and apologize, say it never sold, and told me they would like to “make it right” by offering it to me for the same bloated price as before without tax. When I told him how ridiculous that was he admitted they were intending to sell for more than it’s worth, so I said good luck and left it at that. I feel like they tried to take advantage of the fact that I am a woman, despite being a smart and stubborn one. I’m going through Toyota of the Shoals now to find a Sienna and they have been very straightforward and honest so far. Hope to find one soon.

Ke
Review №44

Was in and out in a timely manner ...good experience .... was the first time I used these guys they done a good job

Jo
Review №45

Its sad to see how things have changed over the years at Roberts Toyota from being a family owned business focused on finding customers what they want in a vehicle. My experience was much much less than that being treated like children, which we are not. Two young business professionals with professional jobs treated like two kids who wanted nothing more than to drive a car. Donnie Robertson was our so called sales person that was tasked with helping us find what we want but rather than do that he told us multiple times we didnt know what we wanted or what we were talking about. If we left with anything it is that sales people are supposed to lead you to what u want in a vehicle not treat you like children who cared nothing more than to walk around a car lot.

Do
Review №46

Mike was amazing as a salesman. The entire process was quick and smooth. The atmosphere is friendly and fun!

Sh
Review №47

Excellent place to work with. Everyone is extremely friendly, and prices are very reasonable!

An
Review №48

I bought a used Ford edge and Mike Arink was professional and communicated every step of the way. This sale was complete and done in a good time frame. I would definitely do business with Roberts Toyota again.

Ja
Review №49

Dont go here, they will try to scam and upsell you on stuff you dont need. Claimed my Prius needed the entire 5k$ battery changed, but couldnt give any details on what they did to test it and if any of the modules were still good. Go to a different place for repairs that will be honest with you.

St
Review №50

Very good experience at Roberts with getting a recall squared away on my daughters car. The process took about three hours, which was less than the estimated time I was given. Everyone was efficient and polite.

An
Review №51

I looked extensively in search for a 4Runner. After dealing with other cold, robotic dealerships, Roberts Toyota was a breath of fresh air. I am so appreciative of my salesman, Dean. Finding the “right” 4Runner took months and Dean really went above and beyond with his service and was so patient throughout the entire process. Even though I live 4 hours away, I will hands down go out of my way to purchase from him and Roberts Toyota again.

Ju
Review №52

Todd went above and beyond for me, he is such a joy to work with. I couldnt be happier with my vehicle and the service I received from Roberts Toyota. Look forward to using them for all my service needs and future vehicle purchases. Exceptional experience, they were quick and honest and fair, what more could you ask for.

Ch
Review №53

Great service! Only area dealer that got that vehicle I wanted not what they wanted to steer me toward or they had in the pipeline. They found my car and got it from another dealer. Good price and delivered to my house since I lived in another county. Highly recommended!

An
Review №54

Just had my car serviced and got new tires. Chris who sold me my car is a pretty amazing guy. He still remembered my transaction to some extent after over a year. I wish I could remember the name of the person who handled my service he was awesome too! The service desk woman was awesome too. Sorry I forgot your names! And the front sales receptionist was pretty amazing too! Thank you all.

An
Review №55

I originally bought my Tacoma in Nashville but after calling around, hands down the cheapest service from oil changes to brakes was here in Columbia. I am very happy with the prices and services I’ve received so far. Can’t say a bad thing about this Toyota dealership.

Je
Review №56

They jacked up the price from out on the lot to inside the dealership by $4000 and never told us. We found it our paperwork before we signed. We ended up buying the car but will definitely not purchase from them again. I would not recommend them to anyone.

Me
Review №57

If you are considering a Toyota please read about the soy wiring they are using. I recently purchased a 2021 Toyota from Roberts. My ck engine light came on and I took car to dealership for repairs. Was told my o2 sensor needed to be replaced due to a “critter” chewing the wire and this is not covered by warranty. I paid for repair and was told my car was fixed. I started my car in the parking lot of the dealership and ck engine light was still on. Car returned to see why light still on. After the dealership kept my vehicle for a few more days they called to tell now the electrical control module (ecm) needs to be replaced and again this is not going to be covered by my warranty. I find it hard to believe that when I took my car to them the first time they did not find it was the ecm and sensor that needed to be replaced. It was not until after they replaced the sensor that they told my the other part was bad. They are telling me the ecm was shorted by the wire that was chewed. The same wire they just replaced! I would think a dealership would have equipment that would have seen both thing were damaged the first time my car was being cked out! I hope this will make a consumer and/or customer think twice about buying a Toyota and taking your vehicle to Roberts Toyota of Columbia Tn.

Ca
Review №58

Todd at Roberts Toyota in Columbia is the absolute best! He went above and beyond to make sure that we had the best experience. He was very patient and listened to all our concerns. Todd took the stress out of everything and would 10/10 recommend purchasing a vehicle with his assistance!!!!

Ke
Review №59

Chris was very helpful and answered every question I had very promptly. I live in Montgomery, Alabama and bought this car from Roberts Toyota in Tennessee. The paperwork was a breeze and the dealership delivered the car perfectly right to my doorway. I love my new 2021 Avalon and got a great price for the exact car I wanted. I would highly recommend Chris (salesman) and this dealership to all new car buyers.

Ri
Review №60

The dealership and service staff are always very helpful and professional. I highly recommend Robert’s Toyota.

Ka
Review №61

Great big shout out to salesman Todd Thompson !!!!! He was great !!! I use a Walker and he put it in the car for the test drive,then out for the office but then brought it over to where I parked the car. Very very helpful.He waspolite and friendly and knowledgable as well. He showed me things in the car and how they worked very helpful for me. He took the car to wash it and when he came back he had set up my satellite radio and before I left hooked up my bluetooth for my phone . Kevin the finance manager worked to lower my payments which was fantastic !!!! He was also friendly and knowledgeable and polite!! Would highly recommend these guys to anyone looking for a vehicle, new or used . My deepest thanks for making this a very pleasant experience !!!

Ki
Review №62

Todd was so great with helping me find my new car! He was so friendly and patient to answer all my questions! I never felt pushed or rushed into buying anything I wasnt comfortable with. He made the whole process so smooth and it was an overall enjoyable experience! I highly recommend this dealership! When you go make sure you ask for Todd!

Ap
Review №63

I’ve never had a bad experience with the service department! Keep up the good work, and thanks for taking care of my car for me!

D
Review №64

I worked with Mike Arink and could not have had a better experience! Mike was kind, helpful, patient and knowledgeable. Kevin Story handled the financing seamlessly. With just a few phone calls and emails Mike and Kevin had everything worked out before I ever left Louisiana for the 600+ mile road trip to pick up my amazing new RAV4! They had us in and out of the dealership in under 2 hours! These guys are awesome!

He
Review №65

In and out fairly quickly. Very personable.

ja
Review №66

Took my car in for service and the staff was very friendly and helpful. Dennis got my car in quickly and he also took the time to explain what the service techs would be doing to my car. I will definitely bring my car back to them for service.

Br
Review №67

This was, by far, the easiest & best car purchase of my life. The website was very informative with pictures and vehicle descriptions. The salesperson was great! Not pushy, but definitely helpful and available to answer my questions. When the vehicle arrived, it was better than what I expected. It was very clean & looked great for a 2018. The paperwork was easy to complete and was provided on day of vehicle delivery. Every person from the salesperson to the transport driver was very nice and very helpful. We tried Robert’s Toyota on a recommendation from friends who had purchased from them and now we’d strongly recommend them also. We wanted to buy local, but Robert’s had better prices and better inventory.

Pa
Review №68

Had an appointment, they got me in, took care of my maintenance and got me out quickly. Never in the process did I feel like I was trying to be upsold which is why Ill continue going back!

Ch
Review №69

Salesman Kyle very courteous and professional. I have bought many new cars over the years nice to deal with dealership with no BS and fair prices.

Da
Review №70

During regular maintenance somehow the oil plug gasket got messed up causing my car to lose oil rapidly, but they did their best to make it right. They sent a tow truck to carry the car back to the dealership and fixed the problem in a timely manner.

Co
Review №71

Great service! I am always satisfied that the technicians will do a great job! My service advisor was very competent, professional, and pleasant!Thank you, Roberts Toyota!

Je
Review №72

Our experience Robert’s Toyota was very very good Johnny V was a great sales person very delightful and pleasant to work with we flew all the way from Augusta Georgia to purchase a 2017 Toyota tundra and it was a perfect situation everything went well I would highly recommend these people they are the best

W
Review №73

It was a simple choice. I went to 3 dealerships. By a long shot, Roberts gave me the best price, best trade in value, and friendliest service of the 3. Highly recommend

Sh
Review №74

Anyone looking to purchase a vehicle, there is NO OTHER place to go other than Roberts Toyota in Columbia! Best service, great family atmosphere. I tell everyone I meet about how wonderful we were treated when buying our gorgeous 4Runner!

MB
Review №75

Todd helped me with the process of purchasing my RAV4. He was patient, helped me decide what was the best fit for a family, and had fantastic customer service! I’ve owned my car for 5 months now and still love my car. The service department is quick at getting my oil changes done as well. Overall great experience!

Am
Review №76

Brett was so polite and professional ! A great young man who takes his job very seriously and sure made my experience very enjoyable ! Great service! One happy customer and by the way this is Bobby not Amy she much better looking.

Jo
Review №77

Robets Toyota provided easily the best car buying experience ever. Chris was really the best person I have dealt with at any dealership and made the buying experience a lot of fun. We got a great deal too! I highly recommend Roberts Toyota. BTW we bought non Toyota product but the staff was knowledgeable and the support great. I will be back for sure.

Te
Review №78

My wait time for my repairs were longer than expected but, they loaned me a vehicle so I could get other things done. I have always been happy with the service at Roberts Toyota in Columbia and all of their employees act in a very professional manner. I have bought my last 2 vehicles there and if I buy another, I will return. My salesman Mike Arink is a great guy and I would highly recommend him to anyone.

Da
Review №79

Gave them a 1 star because thats the lowest it would allow me to rate.They wanted to charge me labor to replace my starter battery (2 bolts)and when I told them how ridiculous that was they hung up. No soft skills to speak of.Dont waste your time and find a friendly dealership that doesnt charge you an arm and a leg to screw in a light bulb. Found it cheaper elsewhere and free install.

Te
Review №80

I had a 2:00 appointment, arrived a little early but no problem. They took my car right in! Within 30 minutes I was out. They reviewed what they had done this time then told me I had a recall that needed to be serviced. I scheduled an appointment. What a great group of kind, informative, courteous staff!

Pa
Review №81

This is a superlative organization and location! Friendly and professional staff available and willing to help. Clean facilities, outstanding lounge area with comfortable seating. I had an excellent experience with them and will likely be using them for my auto care needs in the near future. Highly recommend this service department to work with.

Jo
Review №82

I needed the antenna and wiring replaced on my 2006 Tundra. Upon receiving it back, the radio did not function at all. I was told I needed an adapter. I left and went to an audio place and was told there is no adapter for my truck. I was also told the wiring was still the original factory wiring. They removed a booster and plugged the wiring back in and the radio worked for the first time in a year. The person at the desk assured me they replaced the wiring. I dont know who is right but Toyota was sending me home without the radio working. I was not pleased after spending 260 dollars.

Ri
Review №83

I would highly recommend this dealership. They make you feel wanted and appreciated from the time you walk in, to the time you leave. Everyone is willing to help, not just your salesperson. Great place to buy a car!

Su
Review №84

Everyone was very friendly and Dean Neely was super helpful with getting me a Tacoma that I really liked! Very happy with the truck!

A.
Review №85

Very disappointed in the personal service. The way I was treated. I has a recall service that entitled me to a rental car. So I scheduled several maintenance services at the same time, requiring 6 hours of work. When I arrived at my appointment I was informed that there was not a car available. Can you imagine that! What good service, right. After arguing about the treatment. I went out and talked to my sales man he did find a car for me. Which I was extremely grateful that i didnt have to someone to get me. It is only a 40 mile trip one way. But the lady said oh well I dont have a car for you.Robert Wilburn

Te
Review №86

One of the easiest car buying experiences Ive had in my 50+ years of purchasing vehicles. Salesman Chris J, was great, as well as the rest of the staff. I would definitely recommend that you visit Roberts Toyota before making a final decision on your next vehicle.

da
Review №87

Good experience. Had water pump and belt replaced. Traveling with vehicle issues under warranty. Had parts in stock and was able to get us on the road as quickly as they could. However, there were no complimentary vehicles available probably bc it was a holiday weekend. Would do business with service department again.

Me
Review №88

Purchased our vehicle from Todd. He is a great guy. Was so nice and did everything he could to help us. The service dept here is great too. Fast and reliable service.

Ed
Review №89

Amazing service! Easiest car trade I’ve ever made.

Da
Review №90

Got a hybrid Corolla and is exactly what we were looking for, excellent sales service only down side was time to get the paperwork taken care of.

Ph
Review №91

Absolutely great folks to deal with. Cory Southern is a great guy who believes strongly in the product he sells. I Have driven Toyota Truck now for 37 years and am astounded at how well they hold their value. I couldn’t have been happier with the hospitality and concern that Cory and Robert’s Toyota showed to me as a first time customer! I’m sure it won’t be my last time to deal with them. They deserve all five stars!!!

Ca
Review №92

Went in for Oil change, they were busy but still got it done quickly.

Re
Review №93

My service manager was professional, knowledgeable, polite, honest, and thoughtful. I trust the Toyota team with my car .

Al
Review №94

Brought car in for schedule service, every one was awesome, service was done in timely manner. Like to just stop by an visit sometime an have coffee. Already looking forward to my next purchase.

ja
Review №95

Awesome folks to work with. I’ve bought 3 vehicles and my wife has bought 2 from them over the past 5 years. Every experience was great. Would definitely recommend purchasing from Robert’s Toyota.

Am
Review №96

We took our vehicle in for a oil change and tire rotation. When dropping the vehicle off, I asked the gentlemen if I could pay for it before I left because my husband was going to be staying with the vehicle. He told me he couldn’t do that till the service was finished. I then asked what the amount was so I could make sure my husband had enough cash on him to pay for it. The gentlemen just acted like I was a bother to him and he didn’t have time for me at all. He stomped out the door to get the mileage on the vehicle and said this just ruined my plans, was just rude. My husband said the transaction at the finish of the service was just fine.

De
Review №97

Jon V was excellent in every way, customer service at its best!

Ed
Review №98

I loved all the people I met at Robert’s Toyota and they gave us a great price! I will definitely go back!!

JB
Review №99

The entire team at Roberts Toyota - was phenomenal!Being a detailed researcher and hesitate buyer, Roberts Toyota was a welcomed and refreshing company. Roberts treated my wife & I with dignity and respect from the very first interaction. This behavior of treating costumers with respect is rare in todays environment. Chris Johnson is the type of employee that the owner of Roberts Toyota should be extremely proud to have on their team. Very grateful for having an opportunity to purchase my new vehicle from Roberts Toyota!*** If you need a vehicle -Roberts Toyota IS THE PLACE to spend your hard earned money.***They will gave you the space to make your decision without pressure. I know that I never felt pressured to make a final decision.

Ma
Review №100

We always get great service at a fair price. The employees here communicate quickly and thoroughly when they are working on my car. I would highly recommend them to everyone!

Information
100 Photos
100 Comments
4.4 Rating
  • Address:1027 Nashville Hwy, Columbia, TN 38401, United States
  • Site:https://robertstoyota.com/
  • Phone:+1 931-388-3006
Categories
  • Toyota dealer
  • Car dealer
  • Car finance and loan company
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–6PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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