Very helpful staff. Friendly too. But I had to stand in line for 15 minutes to check out because there were only 2 cashiers the weekend before Halloween!! In the party supplies the shelves were pretty bare too.

Superb service! I bought the reindeer antler and Rudolph nose car kit. They are the best quality and cutest I have seen in any store this season. My husband accidentally rolled down the window and lost one of the antlers. I went all the way back there to buy another pack. I waited until I got home and noticed that one of the antlers was broken. I called them immediately and they said no problem and gave me a whole new pack free the next day. You have to love that kind of service and congenial attitude! I will definitely tell all my friends.

They are giving me the run around about my paycheck. They act as though they did not understand my mental health situation. A lot people left jobs there because management did not want to understand or make reasonable accommodations. Had 19 employees before Sept 14 by Sept 15 only 8 were left.

Loved the mask and accessories we bought

Came in for birthday party supplies. Was surprised at how bare the shelves were and how high the prices are compared to Amazon, Walmart, even dollar stores. We did get a few things but wound up ordering 90% of the stuff online.

Staff wasnt nice or helpful. Entire isles empty. Didnt have much selection of anything including balloons.

Half the store was empty, though I assume that has a lot to do with it being 2 weeks before Halloween. The options were mostly the same as anywhere else, so not great. Just didnt feel the party.

Stopped by this Party City store location which is conveniently located on Haribson Blvd in Irmo, SC. Its located in a very large shopping plaza so there is no issues with parking. Upon entering I was greeted by a friendly and courteous staff. The store was very clean and well maintained. I was pretty overwhelmed with all of the stuff, and they like 7 long isles of party stuff.

TIFFANY IS LEGENDARY!.

Staff was very helpful but, they were out of almost everything I was looking for

Went to Party City in Irmo on harbinson blvd to get a gender reveal ballon for my wife and I since we’re expecting our first child together. As you can probably guess we were beyond excited to find out our baby’s gender. The woman barely peeks into the envelope which was given to us by our doctor and she goes off to fill the ballon and gives it to us. We go to do our gender reveal and popped the ballon to see the confetti drop and got really excited, then check the envelope to see the woman got the gender wrong. Not sure how hard it is to read a note that said boy or girl. So people in the future beware. Thanks for ruining our first gender reveal. Waste of money and waste of a video we recorded.

Amazing customer service! I mistakenly chose the wrong date for a balloon delivery to my nephew and the employee made sure to get it to him on the correct date and time! The nicest interaction! Thank you guys!

No party here. This atmosphere is not fun, they didnt have what I wanted in stock. I needed hats and props for a photo shoot and...nothing cute was available. Customers are not masked and werent asked to be.

This store was empty. However we had great experience

Very helpful.

Welcome to the party! Nothing beats part city at anything party. From formal to casual they got it all.

Need additional staff to blow up balloons. Long wait for 4 items.

This location is poorly managed.

Nice store

THANK YOU TIFFANY!

People who work there are very helpful and try to answer all your questions.

Went around lunch time and it was pretty busy with a long line to check out. However, the associates were very helpful and nice!

Stuff is fine. Lines are ridiculously slow for check out though

Even with everyone in lines for graduation balloons, the staff was still as helpful and sweet. They worked diligently to get everyone taken care of and kept the line moving. Made conversation even with all the side conversation, phones ringing and more customers rushing in for their orders to be place still with smiles from Ear to Ear. Wonderful job !

If party city dont have it at the time you can always order it.

Wow. So happy I entered. Selection off the charts

Lots of great items.

I went to pick up balloons for my niece’s birthday party. After they were blown up, the employee offered to hold them inside so I could pull closer to the door to load them. Way to offer exceptional customer service.

Our visit was rather interesting a disgruntled customer was being extremely rude to the cashier while she was assisting other customers about her order. Serenity the cashier remained professionally, apologetic while trying to accommodate all of us at the counter. Good job Serenity keep up the great customer service.

I love this store!! I just hate the prices something are just so high! But if you are looking for a certain theme then you will find it here. For any event you are trying to plan you will find what you are looking for.. they have candy to match any color for your treat table and they have plenty of things to decorate with. The staff are very helpful and they will try to find what you need. There were times things were all over the place but its because the customers have placed them in the wrong area. But this place had everything I needed.

Didnt miss a thing required for the party. Their sale is amazing, their emails help notify. Halloween stuff is not to be missed

I enjoy shopping at Party City for party supplies that are hard to find at other retailers. I swear by their helium balloons- they stay inflated way longer than other stores balloons. They also have a huge selection of costumes to choose from for Halloween- and you are even able to try them on. My daughter likes shopping the open candy selections too.

The worst! Absolute Worst. Why isnt zero stars an option? I was in a rush and I needed to pick up some items quickly before an event. The doors were locked even though the sign said they were open. I saw someone inside and she still did not come to open the door. I then called and the phone rang and rang. So now I was frustrated. I emailed corporate to ask what the actual hours were.I waited in my car for 20 minutes (30 minutes after the opening time) and the doors were finally unlocked. The salesperson (SP) was very cold, she looked up when I walked in but did not say hi. When I asked for help in finding an item, we had this exchange: Where are the gift bags? (She pointed) SP: Its there. Me: Where? What aisle? SP: That one. Me: Which one? SP: 5. Ok, thank you. If I can avoid this place, I will. Stop being terrible Party City.

I was looking for a Top Hat and found several. This is a good place to find unique things!

Friendly and helpful staff

Awesome employees. Very nice and helpful. Great prices. Huge selection.

Workers werent very enthusiastic about helping. Ive made 2 trips recently to the harbison store for specialty parties. Customers ended up being more help. My first trip I found what I was looking for and the 2nd could not find an item that showed up as stock.

The two ladies working on 6/20/19 were super helpful in getting a gender reveal balloon together for me. They didnt give anything away and even went out of their way to get the correct color confetti picking through multicolor packs to get the correct color because all they had left were multicolor. Thank you so much!

I mean its party city

Total mess in there, the shelves were empty and there were boxes on the floor with merchandise is them. It looked like some kind of rummage sale. I only saw one worker and she was in deep conversation with someone at the register. So deep in fact that it took me multiple times of trying to get her attention for some help finding what I needed, and I was standing right in front of her. Then she acted like I was interrupting her by asking her to do her job.. ridiculous. I doubt I’ll go back.

Boxes with merchandise that hasnt been put on shelves. Only 1 cashier on Saturdays? I looked online to see if my store had what I needed. Indicated was in store. Got there and only 1 of 4 items was on shelf. Guess they are in boxes.

Tried to do a quick run in andGrab a few things for a Batman birthday party, but the Batman supplies were all spread out in different locations around the store. I may just order my supplies in the future.

Have not been in months and the store was a wreck. Looked like it was freight day but nothing on the shelves and tons of boxes stacked on the back isle that should have been stocked maybe before the store opened. Staff was friendly

Party City is what it is. A party store. Although their prices are steep on most items, they do carry a large variety that is worth looking over. I do appreciate that they carry odd celebrations items like 100 Days of School and Dr. Seuss for Read Across America.

I cant say enough good things about the general manager of this location. I went in today to return several items without a receipt thinking they could just look it up by my email but he couldnt find the purchase. He then took the time to look the purchase up by date and item and found the transaction by his computer in the Back. He went above and beyond. They may be a little slow sometimes but Im thankful they take the time to take care of their customers.

Went looking for Halloween costume but saw some very niceine but very expensive

It gave me new ideas and wigs for Tik Tok

Manager Kesha has amazing customer service. So did the other young staffers she had. She was organizing the store while simultaneously assisting customers.

I love coming to this store, even though it’s usually busy I always get the help I need. They have hard working employees who go above and beyond to help their customers

Absolutely the most horrible customer service! Cannot stress this enough! Went in and asked questions respectfully and received attitude from every employee I came in contact with this Valentines day. The day of love at that. I watch numerous Caucasian customers get respectfully assisted while me, a black male with dreads and two small children was given so much a** to kiss. Unacceptable, do better party City. As a child who grew up in this store on halloweens Im extremely dissatisfied.

They have alot of cool stuff here, a little pricey, but everything you want for a party in one place.

This store is absolutely the PITS!!!!!! Certainly not worth the trip to purchase badly needed party items. Most of the shelves are in disarray and none of the clerks seem to care!!! This store deserves to be CLOSED, maybe it would prevent customers from making an unproductive trip! When I asked to be helped with my check-out I was told they had a large order for balloons and she couldnt assist me, just stand in line for my turn while the TOTALLY WORTHLESS CASHIER conversed unnecessarily with customers before getting to me. Its great to be friendly, but while customers are waiting in line (and had been for awhile) she could at least be nice and SPEED UP especially when her conversation wasnt helping anyone --- not even the customer she was talking with! You could just see the frustration on the customers face as tho she wanted to say, GET ME THE HELL OUT OF HERE! CLOSE IT! This store doesnt deserve ONE star!!!!!!!!!!!

I gave Party City on Harbison in Columbia SC 1 store.That is because they blew up the balloon that I ordered off Amazon. I placed an order to be picked up only to get there and my order is wrong and the balloons were deflated. The young man who rung me up was polite and asked did I want to just keep the balloons and he will correct the order.I didnt get a chance to answer and here comes The manager APRIL she has to pay..she has to pay.Listen I dont want no deflated balloons that I didnt order.You suppose to be ringing up another customer but you running over here thinking someone getting something for free. They made me late for my baby party.I was in there for 25 mintues.I was MAD AND DISAPPOINTED.

Had some trouble with an online order to be picked up in store. Kept coming up not available. So, I called the store on Harbison, Monica the day Manager went beyond her duties!! She took the time to go check the items for me!!! Since, I had such trouble she only charged me for 2 out of 4 items!! Thanks Monica YOURE AWESOME!!!

Looking for specific candy, not a very big selection.

Weell.. inventory needs improvement

Nice selection of party supplies. Lines can be long & slow though.

Totally no customer service. The manager act like he could care less if we were there. I asked if they had any Harry Potter merchandise they had very little on in cap the end cap was practically empty. I had to wait in line at the register until somebody finally acknowledged me as if I was invisible. Customer service is really dead almost in every store you go to Every company you go to no wonder were going to robots. Why go to Party City to get party supplies. Theyre going out just like Toys R Us did.

Very friendly service.

Came in today got back wrong change the cashier just look at my n ignored me when I said I wanted my change. The Manger got smart and nasty She said she would gladly step outside and wouldn’t call police she said she could handle me . I thought customer is always right they need to get rid of her and a store full of customers.

Drove 30 minutes and more then half the stuff I wanted wasn’t there even tho online it said they had multiple ones. Lots of boxes sitting on the floor. Totally of time!!

Good collection of balloons and other party items for birthday occasions.

Ordered product online picked up at store, great idea implemented well, good service to boot

They have a great and organized selection of party ware! Plus the staff are polite and helpful

The team and staff always go beyond their Call of Duty to make sure I find all products that interest me. Great staff in Harbison.

A little pricey but good variety and good customer service

Very disappointed.....Not Stocked, Very little customer service, Long lines for nothing and not clean......Im hoping this is just because of the Covid-19 pandemic.

Couldnt get around boxes at back, rickety cart, no one offered help

Went th o get balloons filled with helium. Service was instant and done nicely with ribbon as well. I provided balloons they just filled and fixed nicely for me. Very inexpensive rather than buying pre blown balloons . Saved a goid bit. Friendly people very helpful. I did buy a big balloon while I was there huge 50 birthday very pretty and affordable couldnt help bug get it.

Not enough plus sizes so a big zero...

The check out line is the most inefficient line I have ever seen. It was narrow and the line formed such that when I was called I had to squeeze the cart past everyone and they had to move thei cart to make room. Then at the register the clerk had to take a couple of steps to get each bag. Then once i paid I had to negotiate my way back through the line to get out. Crazy.

Very helpful and great customer service. I come back every time I need a party city because it has everything you need.

Party City has a lot of decor for basically any function, I wasn’t able to find the item I wanted but I did come across something else I could use

Bad customer service. Priced for sales and rang up wrong and wouldnt correct it. Just said Oh well. Oh well I wont be back. Big selection but some overpriced items.

Extremely long wait time. Not even busy, staff was just unmotivated and lackadaisical. Literally I was the only person in like waiting 10+ minutes to purchase ONE $1.99 birthday banner.....with 5 staff members up front. Heard woman on the phone saying were swamped up here, but they are not at all!!!!! Only 2 people in line. If this is swamped I would HATE to see it when they are truly BUSY.... It was absolutely ridiculous. Just left, Sept 16 3:26pm. ABSURD.

You could definitely plan an entire party here. We just came for the balloons.

Got everything for my daughters birthday

Mothers day cards expensive as gold bars, geez... others are affordable.

TERRIBLE customer service. Even the manager was awful. I chose Party City to help me construct my Baby Gender Reveal Balloon. I chose their largest black balloon, with multi-colored strings, a balloon weight, and asked to fill it with confetti. Well after realizing their confetti as outrageously priced, I decided to get my confetti from Michaels and bring it to them, since they did say I could bring my own. As it turns out EVERYTHING I brought in they acted like it wouldnt work. Including confetti that was identical to what they had in stock, and offered to use, I just managed to find it cheaper at Michaels. So I asked the manager if we could fill the big balloon with 4-5 small balloons that are the color of the reveal. She stated that she COULD, but shes not sure that anyone there knows how to do it. So shes the manager, says that they could,.....but isnt sure..if anyone knows how?!?!? CONFUSED! Okay, so I settled with filling the balloon with feathers from michaels which was a huge success by the way. However when I came to pick up the reveal balloon, they had stuck the letter from my doctor and the unused materials in a brown bag, and taped it up like a murderer with boxing tape, and stuck it into a plastic bag. It essentially ruined my original gender reveal documents, good thing the hospital offered me a new set for my records and baby albums.Overall: Poor customer service, high prices, the aisles are NOT logoed correctly, inexperienced, and LAZY.

The employee there was very nice to me and my daughter and they had a decent selection in party decoration

I would not waste a single dime of my money in PARTY CITY / HELL CITY they are very over priced, they are dirty, their stuff is not worth a single penny because literally most of it is broken, the staff and management is poor. There is nothing but rude teens working there and being very disrespectful and their main manager was no help to me when a few of his employees made a very rude comment to me I believe they are seasonal workers at that!!. He basically told me it is what it is and when I was having some balloons made for me two of the employees literally took 20 minutes just to blow 6 regular balloons because they sat there and just laughed and talked after i told them that I needed them done in 10 minutes if they could do it and they told me if would take just a few seconds like 3 minutes and then they both was arguing about whos going on lunch break SMH. So I suggest to EVERYONE NOT TO WORK/BUY FROM HERE EVER AGAIN!! there are way more stores that has the same things but better prices

Great deals on party supplies

Friendly service, balloons a bit overpriced.

I always enjoy going in there, Harbison location.

Had just what we needed

A lot of options not very expensive

Overpriced and overworked. The staff here are horrible and hate their jobs.

Line was so long and only one person working the register. There were boxes all over the floor. Very unorganized.

I fell in love with their Springtime and Easter themed party decorations!

Store was pretty disorganized and there were only 2 people in site working to help with anything.

Spent 30 minutes waiting on 6 latex balloons to be blown up. Currently still waiting. I didn’t realize I would need to use my entire 1 hour lunch for 6 balloons. Unfortunately this is the only place on this side of town to get latex balloons with helium.

Missing my things for Halloween decor. Highly disappointing.

Yes, its roughly 12 days before Halloween, BUT customer service was rude, and store was VERY disorganized. I took my business somewhere else.

Always a great place to go.

For all your party needs. Especially childrens birthday supplies.

Selection is good & location convenient...a little pricey, though

Will never go back . Rude and did not get what I had ordered.

Employees were friendly, but its pricy and doesnt have a huge selection

I purchased 6 balloons for my daughters 13th birthday. I left th e store 15 minutes ago and 1 balloon have deflated and 1 has come off the string. I paid extra for the balloons to last for at least 24 hours. Can you say disappointed.

DisappointedThe store was out of stock of a lot of things. I was trying to find softball items, no luck. I then looked for graduation stuff, no luck with that either. There was multiple empty shelves. Too expensive for too little stuff.