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Race Pace Bicycles
6925 Oakland Mills Rd, Columbia, MD 21045, United States
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Race Pace Bicycles
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Gl
Review №1

I had what was determined to be a manufacturers defect in the original spec’d rear wheel which caused 4 spokes to break w/out cause during the past 6 months. The team at RP worked with Trek and me to arrive at a great solution to replace both wheels. The guys who were responsible out of the Columbia location were Steve, Nick, and Hans. Thank you. I continue to be a loyal, satisfied customer and recommend ANY of the Race Pace locations to those who need bicycle sales/service.

Ja
Review №2

Excellent selection and service. Unparalleled bike fitting service. Advice for novice road cyclists making their first big purchase - make sure you are clear on the type of riding you plan on doing i.e. racing or endurance, your bike fit will be done accordingly. I wasnt clear on what I wanted and at 56 I ended up with a size 54 Caad 13 with a 70mm stem at 17 degrees. Now that Im more experienced, I realize that the bike was probably a bit too big and modified to fit me as an endurance rider, rather than racing, which was a preference I failed to state.

Ma
Review №3

My goodness, I was looking for an extra large Trek Fuel Ex mountain bike and noticed online they (Race Pace) had them in stock. I worked with a very nice staff member named Steve and he was able to secure the bike for me over the phone with a deposit. He was extremely helpful and made me feel valued.Upon arrival to collect the bike, I was able to test it out and ensure it fit me well. I was upgrading from a previous Trek and was offered a very fair trade-in price. Another staff member helped to answer all my questions and was so enthusiastic about the sport.The whole process took less than 20 minutes and I walked away with a beautiful new MTB. I highly recommend this shop.

Da
Review №4

Great bike store. Given the high demand on bikes, we were still able to find great options for these two bikes. The staff was great and I would recommend them to anyone in need of a bike or bike service. I was very impressed.

Te
Review №5

This is the 2nd bike I purchased since December. The bikes are amazing but the lady that helped me was THEE RUDEST LADY EVER!!!!! I just left the store.... I had to write this. She probably didnt want my business. I have only had good experiences up until this lady today.

Le
Review №6

Great bike shop, very attentive and knowledgeable staff. Has almost every bike accessorie you would ever need. More importantly, they have the bikes you need. Dont settle for a big box store bike. Its an important investment and these guys can fit you for whatever type of riding you want.

Ja
Review №7

This was my second purchase from Race Pace. Prices are comparable to anywhere else but the staff is incomparable. These folks go out if their way to make sure the bike is a good fit for the rider and their goals. Theyve never tried to upsell me to something I didnt need and theyre happy to answer questions.

To
Review №8

Hard for me to give Race Pace a two star review since the people who work there are always friendly and eager to help, but this bad review has nothing to do with their customer service but their quality work on bicycles.During a race one spoke of my road bicycle broke and I took it for repair, I picked up the bicycle and left for vacation without checking the wheel I guess I just trusted their mechanics. After climbing 4500 feet on the way down I noticed an odd shake on the wheels when going 25+ mph I later realized that they replaced the spoke but never brother to align the wheel properly.I just cannot get my head around the idea that I almost crash at very high speed because someone did not do their job properly.

Ma
Review №9

Theyre so great here. Weve been coming here since 2015. They helped my son choose his first big-boy bike before he could even balance. Just tonight I brought in a huge honkin ebike for a tube change and the tech walked me through the whole thing on the spot. Ive never been looked down on for not being a big cyclist, just a hobbyist.

Ha
Review №10

Went to race pace for a fitting because of leg pain. Thought the saddle size might be wrong. Turns out the saddle was just angled way too high as stock. The person at the store fixed the issue and cleared me to go. He didn’t charge me a single thing for the service (which would normally be $130). I am definitely coming back to support the store and help the employees.

Ry
Review №11

Changed my review from 5 stars to 3. Purchased two bikes recently at the Columbia store. The first visit was great and Brian was very friendly and helpful. The second and third visits to pick up the bikes were a much worse experience. The woman working behind the front counter has an attitude, and the two mechanics we encountered were quite arrogant and condescending. I read through other reviews and others have had the same experience. I was sent an email to provide feedback about my experience and I have yet to receive any response back. I will choose a different shop for my next purchase based on my experience at Race Pace Columbia.

Su
Review №12

Great customer service from Mark, he helped us choose our Trek Dual Sport 2 bikes. Race Pace assembled and attached our carrier and help load our new bikes. I could not have been more pleased. Thanks Race Pace.

Ar
Review №13

Amazing service! If I could give them more stars I would. Extremely helpful, and knowledgeable. I walked out of there with ten times the bike knowledge that I had before. I’ve also called in before and they are just as helpful on the phone.

Pa
Review №14

Hands down my go to pro shop! I drive 50 miles to THIS STORE for the expertise, service, sales and products.most importantly the PEOPLE who provide all of the above !!!You never feel that you are leaving empty handed even if you are not spending money that day. I want toPoint out how important you the customer, enthusiast, are to the people who make this place Race Pace. MOST IMPORTANT !Once I came here for the 1st time in 2013, to get answer that loca dealer had not been able to answer though they sold me the product, that was it. Time and time again Steve and his team of passionate techs wowed me and always helped me out! I pass by over 10 shops to get here and it’s worth every mile and gallon of gas. I’d like to mention Don Freesland the Pro master fitter and sports medicine expert. He has once again topped my expectations and has changed not only my ride for better, but has explained so much that you could pay extra for but it’s all part of his Fitment lab and package. Have you ever thought about your shoe fitment? Even that will blow your mind, but thankfully save you from blowing your knees and hips !( ask about this type of service )Chris In service, Tom In product/ bike specialty, Mark and the entire team are key to the legacy that Race Pace has built over the years!Thanks Race Pace.. Year in and out you have made my cycling experience the best and i have grown as a cyclist in part thanks to you and your team !Sincerely, Paris

Ki
Review №15

First, the guy who helped me in the service department was arrogant and rude. 7 weeks turn around for a basic tune up?!? Hire more people.Second, the item I desired to purchase which was hundreds of dollars, was told...come back in a couple of hours, we are busy.Wow. From a person who is passionate about bikes and invests plenty of money in them; after this experience I will not be back to this shop.

Ta
Review №16

Very nice guys who work there. I brought in 4 bikes for my appointment on Monday & they were very thorough in getting everything that I asked for written down. They seem very knowledgeable & passionate about their work & getting people back on their bikes. Im looking forward to having my bikes back so my family can ride again.Update: we have our bikes back & theyre fantastic. I just had them get the bikes back on the road for the time being, but will be bringing them back in one at a time for minor repairs later on as having 4 bikes repaired all at once would have been a bit much for me at the moment. However, I definitely recommend Race Pace for all your bike repair needs, they are quick & extremely thorough! Thanks again!

Ja
Review №17

Bought a Cannondale gravel bike [5 mos wait - not a store issue]. Sales and service staff are knowledgeable and available. Plenty of equipment inventory.

Ri
Review №18

Alex is an amazing employee that helped me with the setup of my bike and car rack. Recommended me an awesome car rack and helped me set it up. 10/10 from Alex and the shop!!

Ti
Review №19

As someone whos resume is filled with bike shop experience from my earlier years, I know that not all shops are created equally. Ive worked at some great shops, so when I left the bike world, I had a high standard for any shop that I was going to do business with. After some not great experiences elsewhere, I started coming to Race Pace and will not be going anywhere else. Theyve got a solid crew that make all feel welcome.

Vi
Review №20

The staff are always very helpful and informative.

Ch
Review №21

Bought a new wheel they replaced within a day and made sure my bike computer was working

Cr
Review №22

Great Experience!! Tom K. was my guy, very patient and thorough in what I needed to know!! The bike i purchased wasnt assemble, was told because of the demand it may take a day or two for me to pick up the bike, that was Friday evening before they closed!! To my surprise at 12 noon I received a text letting me know my bike was ready for pickup, Im like how yall just open at 11am!! No need for me to question the process, jump in my car and off I went to get my Dream Machine!! Thanks to Tom K my experience went just as smooth as the bike rides!!

Ri
Review №23

I had a great experience at Race Pace yesterday. I had a big ride coming up and needed my brakes adjusted on my bike. Initially, the gentleman, told me that Id have to leave it and come back Tuesday. I understood since I just walked up and didnt have an appointment. Sensing I felt a bit dejected, another employee motioned my back to the service area and fixed my brakes in a matter of 10 minutes. He was kind and professional and I really appreciated him accommodating me. It made all the difference in my ride and I felt much more confident. You have a satisfied customer. Thank you.

Do
Review №24

Great customer service, clean and it has alot of selections of bikes.

Le
Review №25

Was I JUST! sold A DEFECTIVE-PRODUCT...,TODAY(5/19/21)...,BY-YOUNG & UNKNOWLEDGE-ABLE Hustlers & Novices?Im A-WON-DERING!(Presently)WILLR-PBEProsW/-ME!...,Tmarra(5/20/21)...,when I re-turn W/Complaints(Plural)?Ill keep youuh...,Posted....

Mi
Review №26

They are very professional and do a great job.

Al
Review №27

Love these guys! The repair shop always has you covered. I had lost some screws and of course they had the right size for me.

Da
Review №28

Great customer service. They can get very busy, but that is a testament to people liking the service. They keep coming back. Ive only used them for servicing my MTB. Their staff is knowledgeable and helpful.

Ar
Review №29

Nick was extremely flexible with my changes and there service was impeccable

Do
Review №30

They are safe and observe pandemic safety procedures. If for service on your bike, you must go around back; I didnt know that. A long wait time (days), but, the staff is courteous. Even a simple fix service may take several days but, many people are trying to get outdoors these days; I am willing to be patient and wait.

Dr
Review №31

I was helped by Mark today and he was great! During a global pandemic, I was surprised by the incredible customer service that was provided. Of course, I wasn’t able to test ride (global pandemic and all), but Mark was able to fit me while practicing social distancing. I am also able to return the bike if I decide it isn’t right for me! Highly recommend this location!

Te
Review №32

Good visit, friendly and very helpful

Da
Review №33

Great experience window shopping for bike. Mark was fantastic and answered all our questions with no sales pressure. We will be back when ready to buy. Solid Covid procedures and no safety concerns.

As
Review №34

Very friendly and helpful.

St
Review №35

I took my tri-bike here thinking professionals would be able to pack up and ship my bike for a move across country. However they significantly damaged my front fork and chipped a lot of the paint. Never pay them to pack up and ship your bike.

St
Review №36

Great selection of bikes and great service.

Jo
Review №37

After wait for 20 minutes in the line, the attention was really good and the service oustanding. My back tire lost bearings and after the technician fixed told me that service was free. This was my first time there but definitely it wont be the last.

Tr
Review №38

Walked in as a prospective bike owner who knew next to nothing and was happily greeted by helpful employees who werent pushy at all. Would totally recommend!

Ca
Review №39

Best place on Hoard County! Great sales staff also...

Ja
Review №40

While out on a ride, I ran into one of RPs mechanics who serviced my bike last year (and recognized it in an instant)....he suggested it needed a little TLC (rattly drive train was waking the dead)...brought it in and voila! Sharp, precise shifting...Great Job Nick!Now the loudest thing I hear is my labored breathing :)

Ch
Review №41

I had an issue with my hub on a wheel today. I brought it in and they looked at it pretty fast and fixed it (literally took the guy 3 minutes) but did not bother to let me know the cost beforehand. I felt gouged for being charged $30 for 3 minutes of work without being given a heads up. I am curious if this is protocol for service at Race Pace.

Th
Review №42

I just went to your store looking to purchase 2 bicycles and I am disappointed in the service I received. We never spoke price range, so for your employee to immediately direct me to the cheapest bikes without even asking me what I wanted was very confusing to me. He doesn’t know what I am looking for or my price range at all to tell Me when I am browsing: “no those bikes are $2200 hundred let me show you the cheapest ones”. That I did not like. My son is disable so safety is the number one priority here. I am a client. I got bicycles from you guys years ago. I left very disappointed. That was completely unacceptable. What a shame!

Na
Review №43

Always friendly, prompt service.

St
Review №44

I cant say enough good things about Race Pace Bicycles. I bought a bike online (bad decision on my part) and it arrived without the front axle nuts. I spent over three weeks trying to get a response from Schwinn about the missing parts, and finally gave up their customer service rep deserted me mid-interaction. I went to Race Pace and they helped me get the needed hardware the same day. They also pointed out some damage to the axle treads that they were able to repair on site. They were knowledgeable, efficient, extremely polite, and just all around very helpful. It pays to use a local business with a good reputation, and Race Pace will be the only place I go for bike needs from now on. Thank you!

An
Review №45

Absolutely wonderful experience. Very friendly and knowledgeable staff.

Em
Review №46

Very helpful staff in getting our daughter her first bike!

Ph
Review №47

Bought my trainer here. The stores follows pandemic procedures to keep the customers safe. Assisted by a person who was very explanative with all the questions I had. Finally, if you get a trainer but wont hear the knob click, unscrew the knob and fill in the tyre pressure as per manufacturers recommendation and try turning the knob without applying any pressure inwards. If you still dont hear the click, try contacting the store or the trainer manufacturer.

Is
Review №48

I now all ready the bike information it is online, I’m just trying to see and feel the bike before spend 2900$ it is no a toy from dollar tree!! Thanks for nothing. Service so bad, trying to pick up two bikes at the same time, now looking for other store.

By
Review №49

I bought a new adventure bike and got a superb fit, and I could not be happier. Steve Borkoski was a tremendous help in selecting some component changes to really tailor the bike for my planned use, and the build he did was awesome. And Don Freesland did an amazing job on a custom fit. Ive always thought of myself as pretty good when it comes to bike fitting, but Don made me feel like Im in first grade on that front. All in all, I am extremely pleased and happy to be riding my new bike!

Jo
Review №50

Getting back into biking with the Family. They are taking care of all my rookie needs. I havent ridden in 15+ years & I have a 1 yr old with a trailer. They are making sure I am safe with my new purchase and child. Thank you!

Ry
Review №51

Quick turnaround on order fulfillment, and the team was very professional, courteous and helpful. The store did a good job of maintain social distancing as well to ensure a safe experience.

Ma
Review №52

According to their website they had the bike I want in stock. Went to the store on 7/12 to buy it. A woman, who wasnt polite, told me that they have it but its not assembled and I have to pay $100 deposit to have it assembled so I can try it. Paid the $100 deposit and she told me theyd call me in 3-4 days when its ready to go get it. A week went by and nobody called me. Went to the store on 7/19 and they had no idea where the bike is (much less have it ready).

Ji
Review №53

Great customer service, prices can be high but Most likely they will have what you need or they will order it.

Dr
Review №54

I just spoke with Tom on the phone about either fixing or replacing a bike for trail riding. I can honestly say it was the single most pleasant, succinct, and friendly customer service experience I’ve had. It seems crazy to leave a 5 star review over a phone call but it’s not. Such welcoming customer service from someone so passionate about their trade is sorely lacking in today’s marketplace. So thank you Tom for making my day just a little better with the friendly call and advice. I look forward to giving Race Pace my business.

Aa
Review №55

Terrible customer service. Wandered around the store for a bit, was unable to get anyone to help me. A few employees made eye contact and went the other direction.I called after leaving to ask my question, and the employee kept talking over me when I tried to speak. I cant deal with that kind of uselessness, so I hung up.I know how hitches are installed, I told you that wasnt an option in the beginning of the conversation. Whats the point of talking to you if you don’t listen to what I say?

Br
Review №56

Havent bought anything yet, but they answered all my questions and spent lots of time with me. Theyre obviously very knowledgeable and willing to help.

St
Review №57

Only place we could get a kids bike in all of MD. Easy to pickup, great quality and great service.

Ja
Review №58

There service department is very professional and have reasonable prices

Ch
Review №59

Five star curbside service to replace my wheelchair tire. Thank you Steve!!!!

Mi
Review №60

Race Pace Columbia also has a very experienced group of mechanics and sales people to assist with all biking issues, as well as clothing, shoes, etc.

Ta
Review №61

I cant say enough good things about this shop and the people at Race Pace. I rented a bike from the shop and due to a phone mix up they did not have the bike I rented. The guys at Race Pace found a better bike, let me borrow the pedals I needed, and made sure everything was fitted. Race Pace had the best prices around and I was able to extended my rental over the phone. This is one of the best bike shops I have been in! Keep up the great work!!

An
Review №62

Professional and friendly. Also good sales people because I went to have a bike repaired and I ended up leaving with a “new to me“ bike. LOL.

La
Review №63

Great store, great employees. Unfortunately due to covid their stock and selection is severely depleted just like every other bike store in the US...

Ti
Review №64

Hands down, this is my favorite bicycle store, ever.Staff is always helpful, they understand weird stuff like a 1970s-era 3-speed bicycle I wanted to tinker with. They repair stuff efficiently (although they can be pretty busy in peak season).When I was ready to buy a good road bike, they measured me carefully, listened to my criteria, and suggested two or three bicycles to try. They encouraged me to experience them to see which I liked. I alternated between two of their bicycles repeatedly before I chose one. Each time, they patiently spun pedals onto the cranks so I could ride.Compared to other stores, I always felt they were being totally transparent with me.Performance Bicycle is also a competent store, but Race Place is always my first choice.

Jo
Review №65

Here are the details about my experience with Race Pace bikes. Good selection. Sales person tried to show a customer the most expensive bikes first. The cheaper models are in the back. Comment from sales person: “ not sure I have your size”. I was ready to walk out. Surprise, surprise he suddenly found the right size cheaper bike. What is up with that.? We decided to buy the bike. Be careful that is when the up selling continues. The bike stand was $22 although it was already attached to the bike. A water bottle holder $32, because it is light. My advice: buy all those accessories from amazon. Now the helmet. The young sales person showed us the most expensive versions first. Do you see the trend? My advice: be careful for the up selling. Do NOT buy any additional warranties. Forget about the tire package!! Just a rip off. Race Pace Bikes: please treat your customers with more respect. Stop the up selling. Bike riders are a well-educated crowd and you don’t have to treat us like the used car department of Antwerpen Motors on Rt 40....

Ch
Review №66

Best place near me - by far, for mountain bike parts and support. These guys are absolutely fantastic, all around.The idea that someone mentioned Performance Bike as a better alternative is hilarious. Not even in the same league. I cant continue to describe that comparison without stooping to a lower level, so Ill just leave it at that.

Al
Review №67

Patient sales man that was really cool around my special needs son. I will be back to purchase a bike from them.

Da
Review №68

Wasnt busy staff super helpful. Has everything your cycling enthusiasts would want

Mi
Review №69

I am not bashing Performance Bicycles - Im really not. I went to Performance first and spent two hours with their staff trying to find just the right bike for my son. After lots of patient and professional help from Performance, we left and indicated wed be back the following weekend. In the interim, a couple of friends at work suggested we also look at Race Pace in Columbia. We decided to hit Race Pace, and then Performance again.After an extremely detailed measurement and fit of my son, Race Pace recommended 4 bikes in my sons price range. My son wanted to ride all 4. Race Pace didnt bat an eye - they carefully set up each bike for his ride and let him take the bikes out. When he had it narrowed down to two bikes, they let him go back out for back-to-back test rides of the bikes. All the while, no pressure at all. In the end, after several hours of working with us, my son narrowed it down to one bike that he is ecstatic about post purchase.See? Im not bashing Performance. Performance was welcoming and professional. But our experience at Race Pace was on a much, much higher level of service. Race Pace did an outstanding job of making us feel like a highly valued customers all the while exerting ZERO sales pressure. Rare experience at Race Pace - excellence. 10/10 would recommend to others.

Mi
Review №70

My wife and I have had a great experience at Race Pace. It is unusual to have such a great shopping experience.I use to race road and mountain bike more than 20 years ago, but havent kept riding. I have wanted to start riding again for​ a long time, so I was excited when my wife suggested we go get bikes. We shopped at several other stores, but Race Pace had the most knowledgeable staff and took time to help select the right bike and right gear.I really appreciated how there was no pressure to buy, only a willingness to make sure our venture back into biking went well. The patience they showed was amazing.We have stopped back several times now and every time they have remembered my wife, my son and my name.When you stop by say hi to Tom for us. (He really knows his stuff)

La
Review №71

Columbia store: Tom must have his doctorate in bicycle information technology and explanationability 😁. He knew ALL of the various types, pros, cons and asked the right questions in order to allow you to make the best choice for yourself. He sold nothing, pushed nothing, just showed and explained so we understood. Then...Noah helped me install the bike rack. He was just as awesome!. Oh, and we spent less than we planned. If you are looking for a bike, go there now.

Th
Review №72

Every time I shop here, someone is able to help me pretty quickly. I have purchased a bicycle rack and cleats/shoes at this location. When I bought my rack, they were really thorough to check that my car didnt need extra parts for a proper fit. When I was looking at where to ride, they gave great suggestions and maps. I like that they dont try to just sell you the most expensive item. They are able to come up with cheaper alternatives based on your budget and based on what product is just as good.

J
Review №73

Great buying experience

Da
Review №74

Good selection of road and hybrid bikes, mostly Cannondale and Trek. And great customer service.

Ga
Review №75

Great store. Feel for shops like them who are hurting due to the pandemic.

Ti
Review №76

Helpful, friendly, and knowledgeable staff. They properly measured me for my road bike, although I already knew I needed 58, and then built up a model I was interested in so I could take it for a spin. Another place I visited that stocks Trek told me that I was a 56 because they run big, which turned out to be anything but true as I was significantly more comfortable on the proper size.Prices on accessories can be a bit high but thats going to be unfortunately true of any shop like this. Its just a lot cheaper to order stuff like that online.

Ed
Review №77

I cant praise the service staff here enough. I could write 1000 words about it, but Ill just say that they do whatever it takes to get it right. A great bunch of people.

Sh
Review №78

Friendly, knowledgeable service. Staff very patient and understanding while I test rode several models. I am a repeat customer and will return again.

Wi
Review №79

One of the best bike shops in the area and perhaps one of the best I have ever been in! Race Pace Columbia staff is friendly and very knowledgeable. Can you get better deals on-line? Probably, but the staff are what make the difference and when you leave, you do so knowing that you got the best help possible. They also wont try to oversell you which I thought was fantastic.

St
Review №80

Best customer service ever. The guys in the back are pros and as nice and helpful as you could ask for.

Al
Review №81

Lets just say that Im not a cycling enthusiast. I hadnt ridden a bike since middle school, which was... uh.... more than a decade ago.When it came time to teach my child how to ride, I decided that it was time to get back in the saddle--literally. I was nervous and intimidated about going to a bike shop, especially one that catered to true enthusiasts.Not only were the folks at Race Pace friendly, they didnt talk down to me or try to sell me anything I didnt want or need. They listened to what I was looking for, suggested accessories, and patiently talked me through the basics. I left the shop with a new Trek bike, feeling good about my rediscovered hobby. My husband, having seen how they treated me, ended up buying a bike to replace his as well.When its time to get my growing son another bike, I will definitely go back to Race Pace.

Ka
Review №82

I just had my front tire repaired there, I was surprised they took it right away and fixed it within 20 minutes, my lunchtime. I dont know the bicycle techs name but he was awesome and I want to thank him so much for getting my ride back for this evening!!! Kathy C Mountain bike rider Motorcycle instructor thank you MAN!!

Fe
Review №83

I started coming here after my other bike shop closed. I have bought numerous things here and the staff is knowledge and nice. I bought my bike from my other bike shop and this is the first time I had anything done to my bike at Race Pace. I needed a minor rear derailleur adjustment which took a total of a minute and a half. I took it for a quick spin and came back into the store to let the mechanic know it was good. He then said that would be $20. If I would have know the price I would have done it myself and avoided the trip. Never again will I come here for any of my biking needs.

Ro
Review №84

I went to a couple bike shop / stores and the quality of help and information provided at Race Pace Bicycle was by far the best of all places I went to. Everyone really helps as far as finding the right bike no matter what your skill level is. They aren’t there just to sell bikes they are there to help in every way possible such as asking what will you use the bike for, do you go biking with family, friends, or just yourself. They dig in to the specifics and it doesn’t matter if you are spending $300 or $10,000 on a bike the level of customer service is great!Thank you Race Pace Bicycle Columbia!My family and I love our bicycles!!RG.

Mi
Review №85

Good selection of bikes and great, very knowledgeable staff.

Du
Review №86

These guys rock.

Su
Review №87

Tom at Race Pace was very knowledgable and very helpful and thorough. He took time to explain and gave us options to choose from. He didnt try to over sell. We went to just shop and see what they have for my teenager daughter, but ended up purchasing a bike. We were very pleased by the service. I highly recommend this shop to anyone who is looking for bikes and accessories. Even my daughter was very pleased.

Be
Review №88

Race Pace was awesome!!!!! I contacted 10 other stores trying to locate brake pads for my sons bike with no luck. But Race Pace had plenty of brake pads in stock! Their technician was efficient, friendly, and knowledgeable. I would definitely recommend by this place to everyone!!!

Jo
Review №89

Terrrrrrible customer service!!!!

Te
Review №90

Im a super anxious first time full-suspension mountain bike owner, though not new to biking or bikeshops. As a lady without a ton of component or mechanical knowledge, Im totally out of my wheelhouse and can feel really uncomfortable super quick when in a shop. The sales and service people where all eager to help and patient explaining what they were planning to do with my bike. Felt easy to trust them. I got my bike back after Steve serviced it and the thing rides like a dream. Thank you, thank you, thank you!!!

Cr
Review №91

Great experience. Their staff is friendly, helpful, and the best part- not at all pushy. I hardly ever leave reviews, but they really went above and beyond to help me out. Very excited for my new bike.

KT
Review №92

Question are each locations owned by same person or are they privately owned? If same owner..who is the Owner and how can we reach him/her directly? Thank you

Ja
Review №93

Great store. Good selection of bikes. The mechanics and sales staff are very knowledgeable. The store has plenty of parking and there is lots of space in the store.

ky
Review №94

Great experience. Their staff is friendly, helpful, and the best part- not at all pushy. I hardly ever leave reviews, but they really went above and beyond to help me out. Very excited for my new bike.

Jo
Review №95

As always, excellent customer service! Great selection and a knowledgeable and helpful staff make this our go-to local bike shop. Just picked up our familys fifth bike here! Thanks, Nick!

Gr
Review №96

Awesome bike store. If you are into cycling, this is the place to go.. These folks love cycling and it shows. They are SO willing to share, guide and teach.

Gl
Review №97

I came here Saturday 5/25 with the intention of buying a hybrid bike to replace the Sporting Goods Store bike that I had since high school. I was looking to finally graduate to a real deal bike brand, and Tom was extremely helpful and knowledgeable to explain the differences in models, components and get me directed toward a bike in my price range with all the features I was looking for, without trying to oversell me on things a novice like me would not need. Lucky for me, they were running a sale for memorial day that saved me a fair bit on the model I chose. The experience I got at Race Pace was something you cannot get at Box stores and online retailers. I walked away educated and happy with my purchase. Even though they were extremely busy with the sale running, I did not feel rushed. I was so happy with my experience we came back the next day and bought a bike for my wife. This place gets you excited about cycling, no matter what your skill level. I will be back many times in the future.

Er
Review №98

Great store with the best selection around!The group rides on Sundays are also pretty great!

Ge
Review №99

They sell bikes; they build community. The staff is knowledgeable, helpful, and insightful at figuring out what their customers want, and what they need. Youll never go wrong stopping by Race Pace to buy a bike, get one fixed, join a group ride ... or shoot the breeze.

Da
Review №100

Great mechanics and carry great bikes. But, pricey and floor staff seems to have an attitude, often acting anoid when asked questions - Ive learned to have to ignore that

Information
41 Photos
100 Comments
4.5 Rating
  • Address:6925 Oakland Mills Rd, Columbia, MD 21045, United States
  • Site:https://racepacebicycles.com/about/columbia-pg609.htm
  • Phone:+1 410-290-6880
Categories
  • Bicycle repair shop
  • Bicycle rental service
  • Bicycle Shop
  • Outdoor sports store
  • Used bicycle shop
Working hours
  • Monday:11AM–6PM
  • Tuesday:11AM–5PM
  • Wednesday:1–7PM
  • Thursday:1–7PM
  • Friday:1–7PM
  • Saturday:1–7PM
  • Sunday:1–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Activities
  • Bicycle rental:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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