I left my phone at home which had my CarolinaCard and other cards in it, so I asked to pay in cash. The assistant manager had forgotten the cash tray today so she paid for my bagel! It brightened my day and I will be paying it forward today. Very understanding staff and quick service.

Super fast service and good food too!

As I type this, I have been waiting for at least 30 minutes on a one item order. I wont come here again.Food was good though.

The bagels here are great when they actually make them. The workers are nice and dont slack, but you can tell theyre understaffed. They usually only have one worker preparing GrubHub orders when there should at least be two or three. Its quicker to go through the line than through the app, which makes no sense at all. You can wait over an hour after ordering on GrubHub, and your order still wont be ready. Like I said, the bagels themselves taste great, but its like flipping a coin on whether or not youll get one.

It is okay not so bad bagels.

First time here... I was a little confused because I ordered at one register and then was sent to another to pay.I ordered the avocado toast on an egg bagel. It was okay... the bagel I dont believe was toasted. The bagel was soft but it wouldve been nice if it was toasted. Over all the it was okay.The girl at the second register, did tell me about their rewards program, I might look into it.

The employees are extremely nice! There is usually a wait, but thats to be expected when everyone goes. If they could improve anything, it would be to increase their stock of everything bagels. Mobile ordering is available sometimes, but its often quicker to just wait in line.

Today I ordered on GrubHub at 1:40 so my bagel would hopefully be ready by the time I got out of class at 2:00 (because they are so slow). Once I walked to Einstein, my one bagel with cream cheese wasnt ready yet. I waited for about 10 minutes and asked one of the employees and they said they would get it ready for me. It took them until 2:15 to tell me they were out of the bagel I wanted. So I picked a different bagel and was told again, they would get it ready for me. I ended up leaving at 2:25, 50 minutes after my order was put in, EMPTY HANDED because I had a meeting I would be late for. I dont understand how hard it is to toast and put cream cheese on a bagel.

It’s alright. Bagels are pretty much always in stock but they close around 3PM. This isn’t a standalone store, but a kiosk type Einstein’s located at USC. Staff is pretty friendly overall and willing to modify anything on your menu to whatever you like. Minus 1 star as it’s not a full Einstein’s and doesn’t offer the same promotions or complete menu.

Came to grab a bagel and coffee between classes. Waited in line for 20 min and when I got to the register I order my regular (cinnamon sugar bagel with plain cream cheese). They were out of cinnamon sugar bagels so I asked for a plain one, they were out of that too. I changed to a french toast bagel and proceeded to ask for my cold brew coffee. Cashier says they are ALSO out of cold brew coffee. Considering they’re out of a lot of a good amount of things I would love not waiting in line for 20 min just to find out they’re out of popular items. After getting my bagel I went to find a table to eat at, pulled out my bagel and there was literally a spoon full of cream cheese on it when usually they plaster the bagel with an excessive amount. Frustrating experience overrall. Keep your bagel and coffee restaruant stocked with bagels and coffee.

Efficiency does not exist. It takes about 30-45mins to get a $5 cold bagel with barely any cream cheese on it. Its also extremely frustrating when I pay extra for more cream cheese and I dont get any. I recommend the owners and employees go get training in an actual bagel store, because theyre so slow!

Good bagels, but poor service. Usually bagels arent my thing, and I would get coffee and oats or pancakes for breakfast, but bagels here are pretty good. Personally, Id recommend the honey wheat bagel with honey almond shmear and the cinnamon raisin bagel with cream cheese or strawberry shmear. In general, though, everything is quite good, including bagel sandwiches and coffee. My only knock on this place is that some of the bagels/bagel and shmear combos are overly sweet or savory (like the cinnamon sugar with the maple shmear) and the everything bagel with anything but cream cheese is not great.On the other side, the service is really disappointing. Sure, it is good food, but as a student who is frequently in a hurry you better take time out of your schedule to come here as they take forever to prepare the food. If they are on their game (seldom as that is), it is a good experience.

The food is good, but theyre crazy slow. Expect to wait 30 minutes or longer from the time you get in line to when you finally get your order.

You wait in line for 20 minutes to ask for a bagel with a certain type of spread. You order, give them the $5 for one bagel, and wait even longer. Once you finally get the bagel you expect your $5 you paid for the 3 seconds of labor to spread the cream cheese on the bagel is suitable. Instead, you are given a cup of cream cheese and a heated bagel. WHAT IS THE $5 FOR? A terrible business that takes advantage of young, gullible, broke college students.

Workers at Russel and actually terrible. Soooo rude and slow

Where to start with this phenomenal joint? As a USC student, I frequently visit Einsteins to pick up a honey wheat bagel smeared with honey almond shmear (my personal favorite), which is what Einsteins calls their cream cheese spread that comes in a variety of flavors, like maple, traditional plain, or the seasonal pumpkin. The bagels arent even the best part--that honor goes to Einsteins coffee, which is self-professed darn good, and I would have to agree wholeheartedly. Einstein Bros sets the bar high for breakfast food.

Update your hours to be accurate. We drove from Williston for some bagels as we missed it from back home and you were closed.

Pretty good customer service and food. The only downside is the long line

Too much waiting not enough bagel bad doggo 0/10

I waited at least 30 minutes among a sea of white girls to be charged $6 for a sloppy bagel. My friend who ordered the same exact bagel somehow paid way less than I did.

Love these and I wish there was a shop in northern Columbia!

Always out of eggs and bagels when I get there (usually between 11am and 12pm). It closes at 3:30pm... Not sure whats going on; I guess they just dont sell anything after 12 since theyre out of supplies? Really bad business strategy; unhappy customers and no cash coming in 🤔

Not open on weekends during summer

Best breakfast on campus