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LR Automotive Service
1912 Pineview Rd, Columbia, SC 29209, United States
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LR Automotive Service
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Sh
Review №1

They value me as a person. They were all nice and kind and the job was done in a timely manner.like always.they or the best.

Ta
Review №2

They should charge for entertainment!🤣🤣 Very nice crew, always laughing and in a good mood. Knowledgeable about the vehicle and really work with you. Good with the older ones which is great for those who cant afford a newer car.

By
Review №3

They do a great job with any vehicle. They know what they are doing. My disappointment is that they take entirely too long to complete the job. Price is reasonable.

Ma
Review №4

Nice facility. Courteous, knowledgeable staff. Towing service available. Highly recommended.

am
Review №5

They were so quick to help me... said they would call me back and they did... also they didnt charge me for things that were out of my control... and the lady at the deck is so nice and funny.... will always return because they have the best bang for my buck

Lo
Review №6

The service was awesome. The manager Jimbo was very helpful in my time of need. I well be recommending them. They offer towing as well at a cheaper price than I called around from other places too. Great work.

Tj
Review №7

GO ANYWHERE ELSE EXCEPT FOR HERE!!! RUN! THESE PEOPLE HAD MY CAR FOR NEARLY TWO MKNTHS AND THE CAR STILL HAD TO TO BE TOWED TO THE DEALERSHIP WHEN I ONLY CAME FOR A TUNE UP!!! THEY CONSTANTLY LIE ABOUT THE STATUS OF YOUR VEHICLE PUT YOU ON HOLD THEN HANG UP!!! VERY HORRIBLE EXPERIENCE WITH THESE PEOPLE !!! THE LADY AT THE FRONT DESK IS VERY PLEASANT SHE CAN GET THE ACTRESS OF THE YEAR AWARD!!! THIS PLACE SHOULD BE SHUT DOWN!!!

Do
Review №8

Good place to take your car or truck to get fixed. Their very patient with you

Ca
Review №9

Extremely professional and geat service! The lady at the dest was very polite and they got me in and out in time and reasonable on prices! I will be back! Great business and service! Strongly recommend!

Ra
Review №10

NEVET EVER EVER go to this place!!!! They will hold your car for months even for a simple tune up, act like they fixed other stuff on your car when in all actuality they break and damage parts that you didnt even ask them to fix, then try to charge you for services that you NEVER requested, and wont notify you of the extra cost until you get fed up with then giving you the run around and try to get your car back.

Am
Review №11

I recommend these guys for all your automotive service needs.

Ro
Review №12

Very honest up front on prices and so friendly do great work

Do
Review №13

Good place to get your car fixed the 1st time plus their patience

Ro
Review №14

Not the best place to take your car!

Sh
Review №15

This place is 2nd to None!! Great customer service, knowledgeable techs, and welcoming environment!

Br
Review №16

If I could review them with no stars I would. Very unprofessional and nasty towards customers. Took my vehicle down there for a diagnosis and to be fixed; was told I needed to leave it over night so I did. They ended up having it a week and still said they were trying to diagnose it. She was very rude and tried to be a know it all by using mechanical terms. She cusses at customers, lies about what she thinks is wrong, and speaks to you in a very unprofessional manner. She never calls you like she says she will either, you have to call to check in on your own. She will interrupt working with a customer to have a friendly conversation with a coworker, or to text or talk on her phone. She will also have you standing there waiting to be seen while carrying on conversations that could wait until she has social time instead of on the clock. They are pricey also. Had my vehicle moved to another shop and they knew what was wrong with it and had it fixed within 24 hours.

Do
Review №17

They ok price was gud

Ma
Review №18

Service is a little slow!!!!!I got my car back after almost 3 weeks on Monday and it broke down on Tuesday morning.I dont know where it is now after calling Law enforcement.I will never do business with them again.

Je
Review №19

I would leave zero stars if I could.Had my truck since June ( yes I allowed it I take my fault). Just getting it back today 10/12/2020 Jim Bo was just lying to me for months telling me the part would be here today truck would be fixed by end of the day.. Next day no part. He would say its on the way it never showed up. This went on for months... Very horrible service

Ki
Review №20

Great job Jimbo on my grand caravan!!!

An
Review №21

Always great service and fair price. Great place to go.

Ka
Review №22

Theyve had more car for four weeks. I hate being a jerk to get things done. I know a timing chain is a pain. The staff is very pleasant but each week nobody followed up. Very stressful.

Te
Review №23

Awesome fast service and i would recommend everyone to go to them thank you again to the staff

MA
Review №24

Poor business I do not appreciate being lied too.

Br
Review №25

I wouldve left zero stars if I couldve! I would strongly recommend going somewhere else. Somewhere they actually care about people and what they do for a living. This establishment is more of a circus than an auto shop. The girl at the front desk is very unprofessional and rude. Would not recommend them for anything!

Ja
Review №26

Let me start by saying that Viki was great. Her professionalism and knowledge is spot on. The timeliness of the service was great as well. So why the 3 stars?I looked at over 15 trucks before settling on the one I purchased. I was aware of the issue that it had before buying, but decided Id rather pay for the repair rather than deal with the cigarette smell lingering in all the other choices. Needless to say, Im extremely upset to get my truck back with the overwhelming smell of cigarette smoke the mechanic(s) left in my vehicle. A total lack of consideration for others... Way to ruin an otherwise pleasant experience.

Tr
Review №27

Better listen to brittany...take your car here u may never see it again. I dont think they understand that folks need their car to get to work and back especially during these tragic times.maybe they dont exactly know what theyre doing...no honesty here.i lost my job because of this place now its time for them to loose the theirs redrum them

da
Review №28

I wish I can remember the service advisers name, but she is terrific. I never had issues with getting an appointment for our church bus to get maintenance. Shes the best.

Ma
Review №29

Not a bad place to trust your cars maintenance to. Very personable staff, always do their best to find and fix problems. Fair pricing.

La
Review №30

Great service from the mechanic Adrian. Quick and honest and very knowledgeable of his work.

Ph
Review №31

I have been taking 3 older cars there fro about 4 years. I have had great experience. The main aspect I like is dealing with honest people who can guide you on what really needs to be fixed, versus some long list of maybes and so-called risk items. Ill keep using these folks. Prices fair, work is quality, and they honor their word.

An
Review №32

Robbie and his staff will make you feel like family. Very courteous and straight forward never any hidden costs!They go out of their way to make sure you are satisfied.Whether its an oil change to ac charge to a new starter they are quick and professional and usually can give you a ballpark figure as to costs and typically come in under it!

La
Review №33

Take your cars somewhere else please

Ju
Review №34

Charlie was a great service representative. The crew was quick, he was very honest, and it was much cheaper than expected. We are from out of town so it was a relief to be able to find somewhere so good

Jo
Review №35

Great service! I have been doing business at L R Automotive for at least 10 years, and they have always given me great service, on time and at a good price. From oil changes to motor work, Robbie and his people have been doing a great job for me and I expect to continue to do all my automotive work with them!

Su
Review №36

Look no further for your mechanic! Excellent repair work, excellent service. Its difficult to find a great mechanic. AND a shop that treats women with respect. They do great work, deal with you honestly, and do so with TRUE Southern Hospitality. They will treat you right and take VERY good care of your vehicle. They helped us in a jam and also after making an appointment to check out a problem. We will be using them as long as they are in business and we are in the area!

Ch
Review №37

The best local auto repair shop I can find. Have been a loyal customer for years. Always a friendly face waiting to help. Get it done right, the first time, with these folks.

qu
Review №38

The lady’s up front have poor customer service skills she had me just standing up front ready to pay while she is holding a personal conversation with her coworker 👎👎👎 The service was OK a little bit pricey

Ku
Review №39

Had been told the front left wheel bearing needed replaced by a master mechanic in Charleston and before I could get it done the hurricane came, so while evacuating it made me nervous listening to my car so I went in and they correctly identified the source of the problem (right not left). Fixed the problem, cheaper than I expected and extremely quick and helpful. Highly recommend.

Gr
Review №40

Great service, fair prices, and honest owner. This is a great shop that always provides excellent service. A friends father (who was a mechanic) diagnosed my vehicle with an expensive repair. I brought it in and requested the repair. When I came back he told me the fix was something cheaper (by several hundred dollars). He could of easily done the repair I request and I wouldnt have griped about dropping a few hundred dollars. Instead, I only paid $35. You can trust these people.

te
Review №41

Poor decision making when I purchased a vehicle from a local dealer has brought us to this awesome place. I have had great service from here. Its a 25 minute drive out of my way but its worth it. This is my go to repair shop.

Eu
Review №42

If you read the negative comments and see reoccurring accusations, theyre probably true. In this case, they are. Just dont go here.

Ve
Review №43

I am very upset and unhappy..I was charged 90.00 dollars just for them to tell me you need to take your vehicle to Dodgeland for them to fix it because we cant get to where it needs to be repaired..L and R have worked on my sons 2008 Dodge avenger 3 times. And today they charged me 90.00 dollars just to run a test to see whats wrong with it. AND tell me you have to pay it before you can get your vehicle 🙄🤔 Needless to say I want take my vehicles there again. WHAT A BIG RIP OFF !

Ri
Review №44

Ive used LR Automotive twice during the last 4 weeks to do auto repair work on my Jeep Grand Cherokee (I have 194,000 miles on this vehicle).The first time was to repair my muffler which had fallen off. They did this repair work and didnt charge me anything because they said they believed it may have been their fault that the muffler had fallen off in the first place. You see, about 6 months ago I had them replace my catalytic converter and they suspected their technician may have unknowingly not attached the muffler properly. Now, how many auto repair shops would be that honest with you? I can assure you...not many!The second time was last week. They replaced my water pump and they did it as they always do...courteous and professional service.Ive been using LR Automotive for years and I would recommend them to anyone that needs repair work done to their vehicle.LR Automotive...thank you!

Me
Review №45

Theyre very friendly, helpful, and rational. They wont charge you for anything you dont need done and wont try to sell you on unnecessary fixes. I would highly recommend them for any work you need done on your car.

Je
Review №46

I took my 1999 Saturn to this place with what I suspected to be a bad alternator. They checked my car out and decided it was in fact the alternator that had gone bad. They replaced the alternator very quickly for the price quoted and did not try to get me do a bunch of other unnecessary stuff to my car. I was very pleased with the service here.

Sa
Review №47

Definitely would recommend to anyone looking for honest and hardworking people who care about their customers! Any time Ive had any issue with my car, no matter how minor, they always go the extra mile to get me taken care of!

Bo
Review №48

Just got an oil change and tire rotation done here. The price was good and they were very fast. I was probably in and out of there in a half hour.

So
Review №49

Traveling through town on our way home to Florida, our Toyota 4Runner started having a vibration at high speeds. LR Automotive got us in with no wait and friendly service and promptly diagnosed the problem- a universal joint. Highly recommend!

Na
Review №50

Never would go to these people again, I would not even recommend you to take your bike there !

D
Review №51

I took my sons truck in for a fairly significant repair after getting several estimates and some recommendations. The work was done well and for the price initially specified. The only issue I had was that it took longer than I was originally told. After a couple of frustrating phone calls, I found out that they were unexpectedly 2 mechanics short so it caused a backup in work. My biggest complaint was the lack of communication regarding their mechanic problem. I will say they were extremely apologetic and ended up not only adjusting my bill but gave me coupons for 2 free oil changes. Since that time, they have done work on a friends vehicle (after I recommended them) and he was quite pleased with their work. I understand that problems arise and Robbie worked hard to keep me on as a customer. I will definitely go back to them the next time I need some work done.

ma
Review №52

Staff was friendly. Oil change was quick.

Te
Review №53

Always honest and hurtful when discussing the problems with my daughters car. Had to euthanize it this time, but it was close to dead already.

Xz
Review №54

Take too long to work on vehicles

Mi
Review №55

Service is great, the staff works hard to get you in and out.

So
Review №56

One of the best and most experience and knowledgeable personal in the business!

De
Review №57

Had two vehicles sent there and both times I got them back in my posession the cars had ants.

Ar
Review №58

Friendly staff

La
Review №59

This service is T E R R I B L E ! They don’t keep in contact with you about your vehicle, you have to keep calling to check on it yourself . Customer service is terrible . I’ll never go here again ! I wouldn’t recommend for anybody !!!! Go somewhere else ! Wish I could rate in the negative .

Ma
Review №60

Update; this business will be missed!!....I needed help replacing a bulb and was not happy that I cannot change a bulb but the folks at LR Automotive helped me with that in a super courteous manner and charged a fair price...I will use this business again...very kind folks who made me feel at ease.

PA
Review №61

This place is not a car dealership its a junkyard.

da
Review №62

Friendly and Fast

Ti
Review №63

Great prices

Ja
Review №64

I totally trust Robbie and his crew. My go-to auto mechanic.

Al
Review №65

Nice fast service

El
Review №66

Tried to help us find a rental, charged over $2400 to rebuild transmission

Ch
Review №67

Called for an estimate and the guy would not give me a price plus want to charge extra service of something i dont need

Ja
Review №68

Excellent service

Ke
Review №69

Fast!

Am
Review №70

Jet

Information
7 Photos
70 Comments
3.8 Rating
  • Address:1912 Pineview Rd, Columbia, SC 29209, United States
  • Site:http://lr-automotive-service.edan.io/
  • Phone:+1 803-647-0978
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Oil change service
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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