Fo
Ford Service Department
1911 W Worley St, Columbia, MO 65203, United States
Comments
Co
Review №1

We were travelling from out of state and had problems with our F450 class c motorhome. We stopped at this dealership to have it looked over. Tony and Anthony gave us great service. They were not able to fix the issue because it was a Friday night but we eventually got our problem resolved. These guys were extremely courteous and professional and we would recommend them to anybody. Plus we made it to the Bristol NASCAR race. We gave you a 5 star rating but the system changes it to 4 stars.

Ch
Review №2

They top notch! They greeted me by name as i got out of the car. How did they know or remember little ole me? Very professional and great kind courteous shuttle driver too.

Wa
Review №3

Have been there twice now. Both times I am told that it should be done the next day. First time it got completed 3 days after. Second time, right now, I have been told twice they were about to work on it. First time was on Monday around 1pm. Second time was around 5pm on Tuesday. This morning I called and they just got to it and says there is nothing wrong. As a retired mechanic, I know the brakes are stick and it need to be fixed due to several reasons. I have lost fuel efficiency, it does not move from a stop easily and drags while driving. When I pick it up I am going to diagnose it myself and find another shop. If I was not disabled I would have done it sooner. Only reason this is not a one is because they at least fixed the problems the first time I took it in and did a recall a few months before.

Su
Review №4

Very well taken care of by Matt and the techs at Quick Lane!!! They only did what needed to be done, gave me a ride home, and delivered my car back to my home when they were done working on it. They made everything a smooth and pleasant experience. And it cost less than I anticipated!

Ky
Review №5

Very helpful and honest at the quick lane. Fair pricing as well.

Ta
Review №6

Great people and services

Kh
Review №7

Great service

Mi
Review №8

Great customer care.

Ro
Review №9

Good for parts

Co
Review №10

When the transmission light came on in my old Explorer I reluctantly hauled it over to the Ford service department. Nothing against these guys, Im just generally leery of dealership service departments. I dealt with Tony and it was a really pleasant experience! He was friendly, straightforward and never spoke to me like I was clueless, which as a female Ive experienced a lot of in the past. My car wasnt worth saving, but if I end up with another Ford I wouldnt hesitate to bring it here.

Information
10 Comments
4.5 Rating
  • Address:1911 W Worley St, Columbia, MO 65203, United States
  • Site:https://machensford.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb_service
  • Phone:+1 573-445-4412
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:7AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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