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DK Motors
7 N 1st St, Columbia, MO 65203, United States
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DK Motors
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Br
Review №1

I highly recommend going to DK Motors for several reasons. Most of all, the staff is very knowledgeable. When I have had a question about my vehicle, the team will help me understand what I need and why. Secondly, with each persons knowledge, they do an excellent job. With the two things mentioned, I can trust my vehicle is in safe hands. Third, the staff is kind and professional. Lastly, I feel like their prices are the best Ive seen when comparing shopping against competitors. For these reasons, I recommend everyone to go to DK Motors for all of your auto repair needs.

Be
Review №2

I am a first time customer and was very impressed, the online appointment option is convenient and online coupon options are a plus. Brent and Carl took great care of my teenage daughter and her car inspection. I received an in-depth report with images and a full, detailed description of each part of the inspection. I was completely pleased with the service we received but a text from owner, Devin, following up to ensure we were completely satisfied with their work was a bonus! No doubt I will not hesitate to be a return customer if the need arises.

To
Review №3

DK Motors is a great place to take your vehicles for service. Devin and his staff are knowledgeable, quick and their prices are fair. Never feel like they are searching for more things to fix but they always provide me a list of preventative maintenance items to keep my vehicles in tip top shape. I would like to add that I never feel pressured to make those decision as Devin helps me prioritize to fit my budget. Great place.

Ti
Review №4

We REALLY, REALLY like DK Motors!Very attentive, professional, polite and knowledgeable.The waiting room has kids books and movies in it, the bathroom is quite lovely and clean, and the customer service is spot on.We get our car back, working well, in short orderTheir drop off service is so handy and the driver is always so friendlyThey communicate well about what your options are, explaining everything patientlyAnd their prices are reasonable.So why not? Support a small business!

Mi
Review №5

I was new to DK Motors and found them on Google and went to them because they had good Google reviews. I was very impressed with the professionalism and honest approach they treated me with. My car had previously failed inspection and needed the ball joints and wheel bearing replaced. They quoted me a price and then stuck with that price, even though the work on my Jeep required more time. They kept me informed of progress during the job and got it done as promised. My Jeep has never driven better. I guess I didnt realize how important ball joints are. I guess I didnt realize how nice it was to work with such honest and friendly mechanics either. Now I know. I highly recommend the service at DK Motors. Devin was the main person who helped me and was great to work with.

Ja
Review №6

Devin runs a first rate automobile shop here in Columbia. Customer service is really important to me, and I can tell you, Devin takes this very seriously. He adheres to the Under promise, over deliver adage and I appreciate that. The auto work that he does is second to none, and he believes in diagnosis and not just guessing what problems are present. I had him diagnose a Check Engine Light and he promptly ordered and replaced a sensor I needed and the van drives great and the light has remained out like it should be. Ive been nothing but pleased with DK Motors and you should not hesitate to give them a call for all your automobile needs.

Ga
Review №7

Ive used Devin and DK Motors several times. I own a body shop and sometimes the mechanical end of our business is a little too much. So I trust my business and my customers to DK Motors. I know that they will treat the vehicle I send them with the same amount of pride I put into them. For sure the mechanical place for you to take your vehicle! Never had any problems with DK Motors! Highly suggest using them

Br
Review №8

I’ve had several cars into Devin and he’s done a terrific job on all of them. I was especially impressed with the detail he went into with our old van. Could have been almost anything wrong with it in the world, but by the time he was done looking it over I had no doubts that whatever repairs I did would be done right!

Jo
Review №9

Ive been to DK Motors several times for various repairs. They are consistently honest and thorough, and they do quality work. Ive never been dissatisfied with their service. I would recommend this business to anyone.

Vi
Review №10

DK Motors really impressed me with how attentive they were. As soon as my car reached the shop, Gavin gave me a call to ask questions about my vehicle before they began working on it. He continued to update me on the progress of my car throughout the day and while they had it. Unfortunately, it would not act up for them like it was for me. They did let me know what codes read! The only complaint I have is that their prices seemed kind of steep, but I have never had my car repaired in Columbia before this, so it may be right along the lines of every other shop.

Ja
Review №11

This is the only place in Columbia that I like to take my Jeep Wrangler. They always work fast but are also attentive to detail. As far as I know, theyre always honest with their suggestions and have yet to disappoint. My car hasnt had any problems whatsoever. Thank you to the DK Motors crew!

Ro
Review №12

I have had two oil change services now with DK and they have been spectacular at getting done in the time that they said they would. The staff is very nice and I feel that it is well worth using them for service. I will use them again including for other things beside oil changes as well. Thanks DK Motors

Br
Review №13

We have had multiple inspections done here and one or two repair jobs done. They are always extremely friendly, very thorough, and explain things clearly. I have had many mechanics here in town try to take advantage of the fact I’m a woman and they assume I don’t know anything about vehicles, but I’ve never had an experience like that here! I would highly reccomend DK Motors.

Al
Review №14

Always fast, inexpensive, and fair. I’ve had several things done to my vehicle here, and I’ve always been more than happy with the service. Everyone’s also very nice and pleasant to talk to. I recommend them to anyone who needs work on their vehicle.

Ra
Review №15

The folks at DK Motors are wonderful! They never make me feel stupid and are always there to help. They are always frank about prices and worked very hard to find a cheap part for my car that was in good condition. (Happened to be a drivers side window control panel.) They have repaired/fixed several problems on my car and I WILL be going back. Great job guys!

Th
Review №16

My Jeep radiator blew while traveling through Columbia Missouri. DK Motors started work on it the next morning and had me up and running that afternoon. The service was professional, courteous, and the workmanship top-notch. I honestly wish DK was in my state as they would be my auto service go-to. Upon picking up the vehicle the owner personally reconnected my trailer and thanked me. Great customer service is not dead!

Da
Review №17

Awesome job. Quick, knowledgeable, went well past satisfactory service. Devin called the local DMV on my behalf after I had an issue to talk to a manager and clear things up. I highly doubt most places would take such a personal interest in making sure their clients are set up for success.

Ta
Review №18

DK Motors is nice, kind, and professional!! Regarding their cost, they offered the most reasonable cost in Columbia MO (I got many quotes from other auto repair shops). Even more importantly, they completely fixed my car window. If you have a car problem, think DK Motors as the first priority. It would be a nice choice!

Gr
Review №19

We love DK Motors! We will never go anywhere else for services on our vehicles because they always work with us to get us in quickly and take care of us completely. Prices are great and service is wonderful.

Ti
Review №20

Ive been taking all my vehicles to Devin for years. He explains everything clearly and makes sure you understand how your vehicle is doing now as well as what could happen in the future. A friend referred me to him in college. My car needed a lot of work (much more than a college student could afford at once). Devin helped me decide which repairs to do first and which could wait a little as well as find reliable parts within my budget. No funny business. No mysterious new problems popping up after visiting. If he says something needs fixed, I know it needs done. Unlike other shops Ive been to, theres no one trying to pull a fast one just because Im a woman (and assuming I dont know anything about cars). And Ive never had to go back due to a bad repair.

Ka
Review №21

Ive been taking my car to DK motors for about a year and a half and I wish I would have known about this place sooner. I am the typical stigma of a female who doesnt know much about cars, and so I cannot help but feel its possible I could be taken advantage of when going to shops for maintenance or repair. They take the time to explain each repair to me and why it is necessary. They also help to explain preventive maintenance and how to keep my car in its best shape possible. It is so nice to have a place that I can trust. I also like that this is a local business. I have been watching them grow and improve with time. I recommend this business to anyone who needs car service.

Je
Review №22

Come to DK If you want honest people. Being a girl who knows nothing about cars, finding honest mechanics is extremely important to me and I have never felt like they have misled me. Devin is patient and answers all of my questions, works with me to find better prices, and even shows me directly what is wrong with my car. After going to other places I always end up coming back here. If I wasnt moving I would keep coming back.

Ja
Review №23

Every time Ive done business with DK Motors, theyve always been very professional and up front about what needs to be done to my vehicle. What I like about DK Motors is that they dont recommend stuff that doesnt really need to be done. They are very straight forward and professional. Keep up the good work guys!

Er
Review №24

I love DK motors! I have been bringing my truck into Devin at DK motors from about a year now. They are always very professional and get me in and out quick. If you are thinking about switching mechanics i would highly recommend DK motors. I always felt ripped off at other auto shops, but not at DK motors!

Al
Review №25

I have gone to DK Motors for help with my Toyota Celica a couple of times now for maintenance and various issues and they have always been extremely friendly, accommodating, quick and do great work. They dont overcharge you and they give detailed information about anything they find or work on. I highly recommend them to anyone needing work done on their car!

Al
Review №26

DK Motors is the best place in town for car repairs! Devins rates are reasonable, and he and his expert team are honest and concerned with all my car needs. He patiently answers each question and gives great advice!

St
Review №27

Great Service. They maintain our fleet of work trucks. Large or small jobs they have solutions for it all. Go there !!

Ru
Review №28

Wonderful experience! Devin was quite polite. The car was completely examined and the problems explained. The work was professional and repairs discussed as they proceeded. I highly recommend DK Motors!

Re
Review №29

5 Stars is still cutting these guys short. Devin and his team were extremely knowledgable, thorough, and excellent at communicating along the way. We cannot thank them enough. Our truck was towed to another shop in town where they recommended getting an entire engine replacement. We were referred to DK Motors by our neighbor and decided to have the truck towed there for a second opinion. They took their time and really looked into the issues and not only were able to fix the truck at less than half the cost of replacing the engine but also had the other shop replaced the engine with another used engine it would not have even corrected the issue after spending thousands of dollars. We will always be going there in the future and referring everyone to them.

Be
Review №30

I just love the fact that I feel like a real person to DK Motors. Im not just another car with another problem. I would recommend them to anyone who needs anything for their car. No pushy up-selling when you get an oil change, no forgotten waiting person. I will go to them for everything for both of my cars.

Cr
Review №31

Devin at DK Motors runs a nice smaller shop and has great attention to detail. Very honest and only fixes what needs to be fixed and gives an honest opinion on repairs. I would recommend him to my best friends.

En
Review №32

Had an awful day today, which your vehicle breaking down on I-70 in the middle of July is never a good thing. Tow company recommended DK Motors to haul it to, and I am glad they did. The owner was incredibly professional and very kind and understanding. His staff were excellent and even stayed late to help get me back on the road (I was about an hour and half away from home.). If I should ever need car repairs near Columbia again (And really hope I dont) I will be sure to take it to DKs!

Na
Review №33

I have used DK motors for years on 4 different cars. They do great work and dont try to up sell you anything. Ive had them find used parts for me on one of my older cars. Very straightforward about what needs to be done and will call you for approval before they do anything.

St
Review №34

DK Motors is the only auto mechanic shop in Columbia Missouri for me.As a business owner I rely on having my vehicle to make a living. I clipped a deer on Halloween and not only did DK take the time to order the part in advance so that I would not be without my car for long, they also refused to take my money until they spoke with my insurance company to let them know that there was more damage than originally estimated.Devin does a phenomenal job!

Ba
Review №35

DK motors provided us with excellent service on our vehicle safety inspection. Mechanics are quick, staff was helpful and the prices are reasonable. I will take my vehicle to DK Motors for any future service needs.

Se
Review №36

I brought my car in to have it diagnosed and was saddened by the news of the diagnosis. However I was very pleased with the service that Devin provided. He went above and beyond what a normal mechanic/business owner would do for their customers. He didnt have to do what he did but he did it because I think he genuinely cares about his customers and their vehicles. Now thats a hard quality to find in the car repair business. I will definitely be returning to DK Motors with any future car issues.

Be
Review №37

As a former auto dealer, I know what it takes to operate a great auto service business. DK Motors is the only place I take my vehicles (including a riding lawn mower) for service! Honest, knowledgeable excellent, reliable, trustworthy are just a few adjectives that correctly describe DK Motors!

Da
Review №38

Devin and his staff have always provided my fleet of vehicles for Tiger Carpet Care with great care.They have also been great on educating. Its been very helpful to know what the health of my vehicles are so that there are no surprises.

An
Review №39

I have been going here to get work done on my car ever since I got my car in 2016 and have always had a good experience. I am glad to have found a great local business that I can get my car worked on at.

Br
Review №40

DK Motors is my the first place I think to take my car when work needs to be done. They are always fast, fair and effective at performing the tasks that are required to keep my car running the way it should. I would, and have recommended DK Motors to both friends and family.

As
Review №41

Devin, the owner, scheduled me for an oil change and tire rotation. Paul completed it for me and checked out an annoying rattling sound that was coming from the undercarriage of my car and fixed it no questions asked! They all really treat you like a part of their family! Easily the best service Ive ever had in Columbia!

Be
Review №42

Its not often one uses cordial or honest as a descriptor for a mechanic shop. Usually good-ish is well-enough. Well, this is a shop that isnt just good-ish, but has an owner willing to have open communication and be very polite and honest along the way. I couldnt justify spending all of the things I probably should have needed done and Devin never once pressured me or tried to talk me into over-extending my budget. Over the coming weeks and months, I will be spending much more money there simply because I trust the advice I was given, and he was understanding of the choices I made. 5+ stars.

Ri
Review №43

I found the staff to be exceptionally courteous, knowledgeable and most importantly honest. I plan to use DK Motors for my continued Audi Q5 service.

Br
Review №44

DK Motors is everything you would out of an automotive shop and more. Devin and his team always go the extra mile when it comes to my automobile needs. I highly recommend going to DK Motors anytime you want kind and efficient services.

As
Review №45

I had a great first time experience with these guys. They were friendly, timely and I feel like I was well taken care of.

Ca
Review №46

Down-home service with straight up convo. Cant stand big box mechanics with the add-ons and long wait times. Devin is a great educator about whats wrong and why it needs to be fixed. Unless youre like me and you trust your mechanic and you say, Devin, just do it bro! and I go back to getting my work done in the waiting room. I send everybody to DK Motors.

Ma
Review №47

Great customer service. Awsome mechanics. All around stand up group of people!

Cr
Review №48

Devin and his team made my oil change quick and easy. Thanks so much!

Y
Review №49

The staff is extremely friendly and professional. They do quality work at great prices and are always willing to go the extra mile to make sure your car is well taken care of.

Ab
Review №50

My sister recommended DK Motors to me for oil changes. After my second oil change and second really positive experience, I hope to only need DK Motors every six months or so, but if something else comes up with my car, I will trust it to the mechanics at DK.

Je
Review №51

Ive always took in my car there nice it great shop

Ja
Review №52

In years past, I have always tried to be cheap on my auto repair. Anyone who claimed they could fix it would get a chance. This always burned me in the long run and short run for that matter. Id come back to parts scattered, delayed fix times & a lot of time nothing even done. I have been taking my cars to Devin for last 3 years and couldnt be happier. He is so professional and concerned with my experience as a customer. His prices are fair & I have 1000% confidence everything that should have been done was. I honestly wont ever go anywhere else.

Ad
Review №53

As Always....A great experience start to finish

Mi
Review №54

Devin is personable, honest, and professional. I have taken my car there a few times and he is able to diagnose the problem and resolve it effectively and efficiently for a reasonable price.

Ry
Review №55

I went to DK Motors in 2015. I drove a 2002 Chrysler Sebring convertible. I took it in because it kept overheating and so they replaced a part and it cost around $300 and I felt good about it. I drove it for a week and it broke again. I took it back, Devin said that well this problem didnt exist when you brought it the first time.Devin then goes on to tell me that my car has a chain in its engine that connects to the water pump. To replace the water pump, you have to take the whole engine apart. He said that this problem is common with Sebrings. Why didnt he tell me that to begin with? The same problem was happening - car overheating, water bubbling up in the same spot. But yet Devin took my money and tried to take more money after that but I refused.They also replaced a stabilizer bar in the front of my girlfriends Chevy Aveo, which was put in incorrectly and caused damage to her car according to another mechanic.Do not go to DK Motors.

Ju
Review №56

I came to Dk motors for an oil change and a recharge for my AC, the service was quick and im relieved to say my AC is back to normal. The middle of July is the worst time to have your AC go out, also Devin said that if it wasnt the freon that was low that I could take it back in free of charge to find out what was wrong with it. While my car was up on the rack the mechanics noticed that I was in desperate need of new tires, two of which were on the verge of blowing out. Ill admit its my fault for letting them get so bad, but not everybody can exactly afford new tires. Devin found a used tire shop in town and found four used tires that barely had any wear on them and installed them that same day. Devin probably saved me around 400 dollars after purchasing the tires and after the installation. The customer service was simply amazing. I would definately refer DK motors to anyone looking for work on their automobile. I rest easy at night knowing my mechanic wont try to upcharge me and tell me something is wrong with my car when there isnt. Thanks Devin.

An
Review №57

This place is a joke. never in my life have I seen such a lame staff of mechanics they had no urge to help me they acted like a bunch of robots the were programed and didnt want to help. no eye contact while talking. NO customer service. HORRIBLE prices, DK wanted to charge me $3500 for a new front and rear drive shaft. I did it all by myself for less than $800 and was quoted by 2 other shops for less than $1000. I will be making complaints to the better business bureau, google and any other review format I can find for this joke of a company. I am beyond shocked at this horribly run business that has NO customer service or will to help gain customers or their trust.

De
Review №58

I take all my cars to DK Motors! Definitely the best shop in town!

Gu
Review №59

So I went in for an oil change and a quick inspection of the cv joint but purchased the oil change through a groupon. This was my third groupon purchase for them. It took them 1 hour and 45 minutes to complete it on average when the receptionist, DEVIN, told me that it would take 45 minutes, So I waited every time. RIDICULOUS, just send me home, but obviously there time is worth more than the customers.When the job was done he cashed me out and sent me on my way... BUT WAIT, he never said anything about the cv joint, so I asked about it and if they checked it out. He said he didnt know and had to go ask the mechanic... Ok so why did it take 1 hour and 45 minutes to change my oil!!! Anyways, he comes back after reconciling with the mechanic and says that it needs to be replaced. By this time I spoke and said how furious I was with this whole situation and he was very understanding and even offered 50% off the labor charge to fix the cv joint. I gladly accepted and never returned.Now knowing that I needed a cv joint, I went and purchased the part and decided to replace it myself, saving a butt load of money. I have done this repair before and know what to look for. I noticed that the cv joint looked TOTALLY FINE but since I took it all apart, I replaced it anyways. After testing it out, it wasnt the part that needed to be replaced.. THESE PEOPLE ARE SCAM ARTISTS.I ended up needing completely different parts to fix the problem but I am guessing they would have replaced the part anyways and also found more (the correct parts needing to be replaced) parts to replace and charged me even more...This is your typical scam.STAY AWAY FROM THESE PEOPLE. Truly an unreal experience but Im sure it happens to the best of us. Keep your eyes and ears open for their trickery.

Do
Review №60

Timely and reliable service from very knowledgeable staff!

Em
Review №61

I wouldnt take my vehicle anywhere else! Dropped it off to be repaired, got it back the same day and ended up costing way less than I anticipated. The staff was very friendly and prompt. I would recommend them to anyone!

Ak
Review №62

I dropped my car off early in the morning before the shop opened. I was there to get a front end tire alignment, A/C recharge and safety inspection. I was told my car would be finished in the late afternoon I found that first they took my car to another shop to get the alignment, without notifying me. I wasnt able to get my car until the evening, after 6. Again I was never told or given an option on whether or not my car would be taken somewhere else.

An
Review №63

After being told to go to DK Motors by a good friend, I thought Id give them a shot. However, I cannot say that I recommend them to anyone. After they made their first mistake with me, I called to talk to the owner (Devin) to smooth things over so we could continue doing business together. This is because I wanted to give them a second chance (to me, everyone deserves a second chance) and I really believed in them. I wanted them to be my primary (and only) mechanic and to take good care of my car. I was able to work things out with Devin and we were all good to go.On my second visit, I was treated the same as I was during the first visit. I have since decided to change mechanics, because I cannot continue being treated like this anymore. I will break down the main pros and cons of this shop from my experience.Pros:- Fair prices for parts and labor.- Friendly owner.Cons:- Repairs not always fully completed (which requires an extra visit, sometimes more than one).- Their schedule is almost always full and you have to call days in advance to get anything set up, and they dont seem to care about your schedule, just theirs, so they make you jump through hoops.- Their hours are 9:00 - 5:00, Monday through Friday only, making it very difficult for people with 8:00 - 5:00 jobs to get in and see them.- If your repair was not fully completed and you have to return, they dont let you come back right away. Instead, you have to schedule it a few days later.- They are flaky with their communication. I asked them to fix two things and they said they could get it done in a day. I took my car to them and they kept it for 26 hours and only finished one thing. When I confronted them about this, they said they never told me they could get the other thing fixed in that time-frame. They said I would have to bring the car back the week after.Additional notes: Rick is the guy who normally answers the phone, so hes the one you have to deal with every time you call in or go drop off the car/pick it up. If Devin were the one doing this, it might be a different story. Devin was always courteous to me and explained things properly, whereas Rick would just keep rescheduling me and pushing my schedule off, despite telling him that I have a tight schedule and a strict job that doesnt allow for much time off. Rick also doesnt explain the repairs in detail to me like Devin does, leaving me confused and wondering why I had to pay for this or that when it wasnt in the original estimate.Sorry, DK Motors. I really tried to give you a shot, especially after my friend recommended me to you, but I just cant keep getting pushed off like Im no big deal and that my schedule doesnt matter. I know you guys have a tight shop to run and lots of other customers, but pushing a customer off over and over for a repeated repair isnt right, especially when the problem should have been fixed the first time.I give this shop a 2-star rating. Devins kindness and courtesy bumped it up from 1 to 2, but the constant rescheduling, being pushed off, not having repairs explained properly, bad communication, and having my car returned to me in worse shape than before I brought it in takes away the other stars. I need a mechanic who will listen to me and work with me to get problems resolved, rather than push me away because they are always too busy to fix something they didnt get right the first time.

Ma
Review №64

They do an excellent job of making sure the work they do, actually fixes the problem.

De
Review №65

I do not recommend.

A
Review №66

They broke more than they fixed and literally gave my car back with pieces hanging off. Would never go back and have told everyone (including Devin Kelley) this.

Wi
Review №67

A professional staff and great service!!!

Ja
Review №68

Known DK for years, stand up guy.

La
Review №69

Professional & friendly! Would definitely recommend them.

An
Review №70

Very nice, quick!

Information
20 Photos
70 Comments
4.6 Rating
  • Address:7 N 1st St, Columbia, MO 65203, United States
  • Site:http://dkmotorscolumbia.com/
  • Phone:+1 573-817-5819
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car inspection station
  • Car service
  • Diagnostic center
  • Tire shop
  • Transmission shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:8AM–2PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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