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AutoStream Car Care Center
7248 Cradlerock Way, Columbia, MD 21045, United States
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AutoStream Car Care Center
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My
Review №1

I highly recommend AutoStream in Columbia. Chris and Jesse are amazing! They are apart of the very professional staff at this location. Ive been taking my car here for years and have always been treated fairly. They care about their customers and take the time to build a relationship. They are honest in their assessments and fair in their prices. I recently had a large repair and was seen quickly. They always get you in and out in a timely manner, and even send updates via text. I never doubt the quality of their work. If you want a place that you can keep going back to, I recommend checking giving them a call!

Ry
Review №2

Amazing place to go and get your car worked on. Straight forward and professional. Definitely there for the customer not just a pay check.Been coming here ever since I moved to Maryland and don’t plan on going anywhere else. They take amazing care of you and work on your time rather than there’s.

Ca
Review №3

This is my third time coming here and so I can officially say this place is consistently on top of their game. Chris is friendly and incredibly transparent about the service they provide and Jesse provides frequent updates throughout the process. This most recent trip was just for a tire patch and a tire alignment and the service was quick and thorough. They genuinely just care about the quality of their work. They are good about educating and explaining exactly what the work is that needs to be done and why it needs to be done. This was my first time getting my Toyota Highlander serviced here, but I have previously had my Scion xB serviced here a handful of times (alternator replacement, transmission and coolant fluid changes, and an engine diagnostic issue) and the work was also top notch then. I highly recommend them for honest, efficient, and thorough work.

C
Review №4

I am from Alabama, and I had my work done here. The turn around time was fast, and the price was extremely fair, given the location. Jesse, the service writer, kept me fully informed of the status of my vehicle along the way. Very knowledgeable mechanics that listed everything wrong with the vehicle and nothing more. A great place to have work done on your vehicle.

Je
Review №5

Great to work with. Chris’s customer service is top notch. I was only in need of an inspection but will return for routine maintenance.

As
Review №6

If you’re looking for a place to have your car serviced look no further. There is no other place I’d trust to fix any and all problems that may come up. Call the number listed and ask for Jesse or Chris. Both have helped me in the past and are very understanding and friendly. Scheduling is easy and they fit you in ASAP. Kyle worked on my car and I had it back well within 24 hrs. Great place. Great service. Great people. 5 stars.

Am
Review №7

I just want to begin by saying that normally when I enter an auto care establishment, I feel intimidated by the idea and uncomfortable by the lack of general knowledge that I have. That is not the case here. I’ve been fortunate enough to be a regular customer at Autostream on Cradlerock Way for a couple of years now and I’ve become acquainted with the staff, all of whom are very accommodating and friendly, notably Chris, who works the front desk. He’s very amiable & always makes me feel at ease about the work I’m having/need done, as well as being extremely knowledgeable in this field. The customer service here is 10/10. Definitely recommend this spot, you can trust the staff here.

Da
Review №8

My experience here was great - in comparison with some other places. After I received a repair order for a brake light, I initially called another (unmentioned) inspection station. The man was grumpy, rude, and seemed offended that I hadnt come to him to get the light fixed but wanted his inspector to sign off on it. He claimed I expected free service but I never even said that.Then I called Autostream. The man was cheerful and quick to help. Just come by, he said. All we need to do is quickly sign it so we dont mind. You wont have to wait more than a few moments. That shocked me (in a good way) after my first experience. And if youre wondering, no, Autostream wouldnt even take payment. Ill definitely be recommending this place in the future. Kindness is everything.

Ch
Review №9

In my experience an auto repair shop and amazing customer service never go hand-in-hand. AutoStream Car Care center has proved that to be wrong. From the moment I first called them to when I drove away I was treated with great care and courtesy. Full credit to Chris, the service advisor, and the people who work there. Great job on the car. Will return again when need be and will highly recommend.

Je
Review №10

My 1999 Honda Accord needed few things to be repaired to pass inspection. Chris and Jesse has been great with explaining all updated on my vehicle and kept me informed, by sending online report with pictures of what pass, urgent, and what needed to be done to pass. The service has been very welcoming and I have found a new auto shop that very trustworthy to go back for future repairs. The location is convenient to market, work, home, and school. Thanks for great service. They also offer an reward program that goes towards future repair. Tamika B.

We
Review №11

Autostream thank you for a wonderful experience. Chris took care of me the moment I spoke with him. He explained the whole process and what was going to be done. He communicated all recommended services with me before performing them. I always appreciate that and he did not pressure me into buying the services as well. Thank you again and I would highly recommend them for any car services!

Vh
Review №12

Luckily I came across the reviews and followed my instinct.From the time I made an inquiry, to picking up my car, everything is beyond my expectation.The level of professionalism I experienced is impressive.Look no further, they are honest and diligent.Thank you Jesse!

Er
Review №13

I was really satisfied with my experience here. I love the link and pictures they send detailing their review of the car. It really helps when trying to get a second opinion or reference as we all normally do. They were super flexible with my situation and considerate. The young guy at the front desk has a great attitude and always made me feel welcomed and comfortable to ask about anything (I am not very knowledgeable in cars). Definitely recommend this place, the link alone was enough to convince my mother to go there for my sisters car.

JP
Review №14

Priced just right and speedy turn around. Call these guys if you need a reliable and trust worthy shop in Columbia.

Jo
Review №15

Took my truck in on short notice and resolved my issue in a very timely matter. Jesse and Chris were great to work with.

Mo
Review №16

Autostream Care care on Cradlerock Way is exceptional!! They are extremely knowledgeable and professional and will tell you exactly what your car needs with no added costs like other repair shops will do. They are prompt with their service. I will now only go to Autostream Car Care after the great work they did for my car. My car is now running great and they saved me tons of money. I highly recommend them!

kh
Review №17

My transition from New York to Maryland has not been the easiest, especially when it came to titling and registering my car. This was the only company in my area that replied to my Maryland Inspection appointment request with professionalism and didnt ask to leave my car for a day ( People work). Upon the arrival of my appointment, I was greeted by Jesse and Chris. The return time on my vehicle was phenomenal. At the end of my appointment, Jesse and Chris explained my cars condition and how I could fix them.Thank you for the great experience. I will be coming here again, to get those remaining car repairs done.I would highly recommend this place as the staff is welcoming, knowledgeable, and work in a timely fashion!

au
Review №18

I love these guys. I lucked out and ran into them because it was easy to drop my car off and walk back to my home when I moved here in 2019. However, these guys are great. They always take the time to explain to me what is wrong and how badly it needs fixed and what not fixing it could mean. I appreciate that they also explain things in laymans terms. Their prices are comparable to things in the area, but the service you get it beyond what you see elsewhere. Chris is awesome, plain and simple this is my dude, I am always relieved when I call or go in and he is there. Ive gone here for new tires, oil changes, leaky boot (needed a full replace on that one, new brakes, and pretty much every little thing that goes wrong. They are also honest, so if something just needs a minor fix rather than a full replace they take care of you.

Li
Review №19

These guys have always been so great to me. Not only are they so nice and so professional, they are fast reliable and have great rates. Ive never had anything but fantastic work and smiles all the way. I definitely recommend them if you need something done well and on time.

Kr
Review №20

I took my recently purchased car here for a state inspection. Having been burned years ago purchasing a lemon, I had some anxiety about having bought a used car again without having a mechanic look at it first. Chris and Jesse took the time to explain what the state inspection would include, and after the inspection Chris went back again to a few of my concerns and assured me everything checked out good. Friendly, attentive, helpful, and the work was completed quickly, with updates sent to me through text. I´ll be happy to bring my car back here for future service.

AN
Review №21

I cannot say enough wonderful things about the service I received from Chris and Jessie at AutoStream. I have been with my same care-care mechanic for more than 20 years. He is the absolute best, trustworthy, talented and caring. However, in this instance I could not safely make it to his location near DC.When the brakes on Penelope Pilot failed, I knew he would understand and want me to be safe, so I carefully began to look for an autobody shop that was close to home, clean and with options in the surrounding area- in case I could wait. Chris and Jessie met and EXCEEDED the mark. They were knowledgeable, explained the processes clearly, and provided options on services and future planning needed. Dont tell my original car care guru....I think I have found my next generation of car care partners. Thank you for everything!

Ed
Review №22

When I first drove past AutoStream Columbia I was initially skeptical of a auto repair shop attached to a gas station and Subway restaurant. However, convinced by the Google reviews I came anyway and am do glad I did! They are honest and have a high work quality. Chris and Jesse are friendly and will take good care of your vehicle!

Gr
Review №23

Since I moved to Columbia I have used autostream in Columbia for the past two years. They are the best. Very professional and are great to work with. Very knowable. Would not go anywhere else to service my vehicle. Everyone there are great.

Ju
Review №24

I love Autostream car care on Cradlerock way! Have been using them since we moved to the area and always appreciate their quick and reliable service! I had a bad tire leak this week that would go flat in a matter of hours and not only were they able to squeeze me into their busy schedule but it was free! They really reward folks for being loyal and going to them for all their automotive needs. Jesse and Chris in the front office always know everyone by name and truly care about each and every customer. I wish they were open on weekends but also am glad the employees are given those days off! I will never go anywhere else for my car service needs. Thank you, Jesse and Chris at Autostream!! You guys rock!!

Sh
Review №25

Jesse and Chris were extremely friendly, considerate of my time, and explained all maintenance work/potential problem areas in great detail. I really liked the full and detailed inspection of all parts of my car and sending photos and mechanic notes to me for review. Unlike the dealerships Ive been to, AutoStream does not pressure you into getting extra work done, is less expensive, and the customer service is outstanding! I was extremely happy with my car maintenance experience at AutoStream Columbia.

Ja
Review №26

I have been a regular customer here for one year, and I have always gotten superior, honest, fair service and work on my vehicle. I just recently purchased another vehicle and requested an inspection and routine repairs for it from them. They found some serious hidden problems that force me to have to return the vehicle to the seller. They essentially saved my life by finding problems that make the vehicle almost unsafe to drive. Because Im a loyal customer, they did not charge me the usual $95 fee for this inspection. Trust me, these guys are serious professionals and only want the best for their customers and their vehicles. Bring your car here and they will treat you right and keep it in top condition!

Bh
Review №27

I took my Hyundai Sonata in for several repairs (my cars steering needed a new part along with a couple other fluid/oil changes). Chris and Jesse were very helpful, knowledgeable, and delivered on the promised time. I will be going back for my cars regular maintenance.

Qu
Review №28

I moved to Columbia MD from Virginia about two years ago and I needed a new place that I could trust to service my car. I found Auto Stream car care on line, they always do a great job with my car. When you walk through the door there’s always a friendly smile and a great atmosphere. Chris. J always explains the services that I am receiving in detail, that makes me feel very comfortable and I never feel over charged. I recommend Auto Stream In Columbia for your car services.

Co
Review №29

Chris was able to get my car in the shop much sooner than I could get into anywhere else. They called me after diagnosing the issue and explained in detail the work that needed to be done. Once I approved of the work they got it fixed and I didnt have any surprise charges. They also took the time to look over the rest of my car and updated me on the condition that its currently in. I had a great straight forward experience with them and I will be using them the next time I need any repairs done to my car.

To
Review №30

Absolutely stellar customer service at this place. I chose AutoStream to do our MD state inspection specifically because when I did a search online for places in Columbia that did inspections, at least 75% of the reviews recommended Autostream. They kept me informed as to what the schedule was for completion of the work on my car, and gave us all the details necessary to decide what repairs to get done, and provided a referral to another business that could help us with something else we needed. Highly recommended.

Gr
Review №31

Quick, painless, and streamlined. They helped me set up an appointment, kept me up to date with progress, and let me know as soon as me car was ready to rock and roll.

Ke
Review №32

Chris is Amazing....He is Definitely responsible for garnering my business. Professional, Polite, informative and went way above and beyond to complete the repairs on my car before a trip. A++++++

Ni
Review №33

Took my truck for state inspection, was very satisfied with my experience at Autostream. Thank you Chris for helping me get my truck on the road. I recommend this shop to anyone, great communication and true professionals.

G
Review №34

I went a few year ago and had a great experience, so I went again to fix my car rear lift-up door struts. The service is excellent and efficient.Chris and Jesse are very nice!

Li
Review №35

Great 150 points inspection. I bought 2018 Honda Cr-v from Carvana. i wanted to have a third party to have a inspection done. so I went there. they did a great job and on time delivery as well. I would like to recommend it to my friends. Thanks

Me
Review №36

I have been using AutoStream Car Care Center for at least two years. I have put several cars in for service. I have been pleased every time with their service. Chris and Jesse are very professional and detail oriented. They keep you updated with the status of your car with pictures and details thru text. I recommend this shop if you want great service, quality work and honest diagnostic. Thanks guys!

Je
Review №37

I am very fortunate to have taken my Nissan Altima to this automotive service for repairs. Jess, Chris and the other staff were very professional. I was very pleased that in the middle of the day that they were able to give me a same day appointment. I was impressed with how they use technology as a major method to keep customer aware of the repairs needed (with photos of car parts) in addition to updates/status of repair. Additionally I was really grateful for their car loan service until job was complete. Being on a major budget, during a pandemic, the company provided me the most economic charges possible. I will return to give them future business as well as give recommendation to others.

Am
Review №38

I dont go anywhere else. The guys are all super knowledgeable and never talk down to me (pretty common at some of the other places in the area). Every service my car has needed has been completed quickly and they are priced fairly. The diagnostic reports are awesome and are definitely my favorite part of the visit (other than talking to the guys). I highly recommend this location to everyone.

Jo
Review №39

All positives! Extremely accommodating, professional and pleasant. Jesse went out of his way to help me! Excellent timely service.

Si
Review №40

Easy appointment. Great customer service. Would recommend.

Es
Review №41

Autostream Columbia was very professional and explained everything so well, ask for Chris and Jesse, they provided great customer service, will definitely be back for future repairs !!

Mr
Review №42

Chris Jesse and Kyle are awesome and helped me out when i needed them. Highly recommend!

K
Review №43

Everyone here is a treat to deal with. I have spoken with Chris, Gary, and Cody, and all are knowledgeable and will explain anything they recommend in detail. I especially appreciate the text update service where you can see pictures of your vehicles progress and any issues they find. Theres no pressure for unnecessary service, and the pricing is fair for the quality. Every service they recommend is practical.

Em
Review №44

Though the maintenance check and oil change took two hours, the job was thorough and complete. I was thoroughly debriefed on the parts of my car that were working productively and/ or may require some attention. I enjoyed my time at this auto repair location and I look forward to going back if I have anymore concerns.

Je
Review №45

Best customer service I have ever had in dealing with auto repair shops. Getting photos of the vehicle and detailed information about repairs was so helpful!

Le
Review №46

These guys are always helpful, from small stuff to large repairs. See Jesse or Chris they got you covered !!!

No
Review №47

Stopped in and Jesse really helped out. Recommend this place!!

Ka
Review №48

Gary and Chris are very kind and welcoming.I trust this place and whenever something comes up with my car, they are the first place i call. Everything is done very quick and organized and they communicate well to give you a good understanding of what’s going on with the vehicle, even when you don’t know anything about cars. I would reccomend this place to anyone who needs a simple check up to anyone who has big repairs that need to get done. 10/10, 5 stars

Ma
Review №49

Would give 10 stars if I could. Great people and great service. Give them a chance and you won’t regret it.

Em
Review №50

Chris was awesome and helped with everything on my keep, see ya next Wednesday Chris

En
Review №51

Took my car there for MD state inspection. Staff was very nice and knowledgeable. Price was right! Thank you Jesse and Chris!!!

Om
Review №52

They are the best! I trust them with my 2016 Porsche Macan! I know nothing about cars, they guided me through the process and treated me like family. They are very professional and their technicians are highly skilled!!! I recommend them 100%

Ja
Review №53

I had a flat and no tools, stopped in and Chris was right on time with helping. They helped me put the spare on and inflat them. Highly recommend!!!

Ta
Review №54

Excellent service! My check engine light came on while I was driving home the other night. I called them the next morning and they told me to bring my car by. I was worried I’d have to leave it there over night (I live an hour away from where I work), but they got it fixed with no issues! 1 fresh ignition coil later, and my car is back on the road! Overall, amazing customer service and I will be bringing my car to them for all my future needs!Edit 1: I dont like that I can only post one google review total, but heres my update!Had to take my car in yesterday for a plethora of issues (oil change, smell of burning oil in cab, brakes making the most god-awful screeching noise, a strange noise coming from under the hood, issues with my check engine light coming on, etc.) Every time I have had to bring my car in, they always get back to me super quick with a health report, and for this visit they were able to get all of my issues resolved within a day and some change. Driving my car around and she sounds fantastic!Dont even get me started on the people who work there. They are all so nice and friendly and very helpful, I actually look forward to going in and saying hi! Whenever I bring my car in, I know Im in good hands, especially when dealing with Chris and Garry!110% will be bringing my car back in for all of my future maintenance needs! :)

Ho
Review №55

They are very nice here, but the work has to be done repeatedly to get it right. Ive taken three different cars here because they are close to my house, they made serious mistakes on repairs for all three cars as well as not catching problems brewing. Finally giving up on them after they have caused my car to overheat destroying the engine (this is AFTER I spent $$$ to have them fix the radiator, the check engine, the oil, car was in their shop repeatedly and they swore it was fine). DONT WASTE YOUR $$$, go somewhere else

Tr
Review №56

Jesse and Chris were very busy and still able to maintain excellent customer service. All of my concerns were addressed with knowledge and without pressure. I will definitely return for any of my vehicles needs.

Et
Review №57

Chris and Kyle hooked me up, really appreciate these guys and will be back for service!

Mi
Review №58

Really friendly, professional, and trustworthy staff. Chris is excellent. They got my Maryland state inspection done in a day without me even making an appointment. Highly recommended.

Ma
Review №59

Not only did Jesse and the rest of the crew get me in and out in 1 day, Jesse also gave a solution to financing the work as well which will help me out long term! Appreciate the work yall!!

Se
Review №60

Had my car inspection done . Easy to set up and convenient location. Customer service was excellent. . I highly recommend to anyone needing an inspection or other work. I got pics and great detail. Calls and texts. I will definatly use them again moving forward.Thanks guys.Sergio B

Hu
Review №61

Came in with quite a few things wrong with my car. Chris and the team were super quick with diagnosing the issue, educating me about the issue, and then ordering and fixing my ride up overnight. These guys are great and reliable!

Dr
Review №62

Gary went above and beyond to solve my issues and get my car road worthy.I had an issue when I first got my car back and Gary with his crew worked effortlessly to fix everything and make things right.While all the work was being re-done and corrected, I got a brand new loaner car for my trouble.The most important aspect of a car repair center is when the people stand behind their work and you can trust that they are doing their very best to make your car safe.I had bad experiences before in other shops. Gary is a person that can be trusted and he will do anything in his power to get things done.I appreciate the work they did for my vehicle and from today on, I will not hesitate to go back to Auto Stream with Gary there.

Kr
Review №63

Chris and team are the best, wouldnt take my car anywhere else. Any job big or small theyve always had my back

Ja
Review №64

Great helpful service. Brought my old Honda in with 101 problems and Chris and Jesse were amazing help. Took the time to listen to the cars history and factored that in to their recommendations.

Jo
Review №65

Ive had repairs done here several times on both my Dodge and Camry. The team is extremely professional, communicative, customer-service oriented and timely. I cant recommend them enough!

Ta
Review №66

Honest and reliable service. Friendly staff as well.

Jo
Review №67

Always bring my vehicles here to be repaired correctly.

Jo
Review №68

Chris and Garry at the front desk are awesome and honest about services you need. Truly work hard to meet your needs and customer satisfaction guaranteed. Highly recommend to anyone who wants a great auto shop to work with.

Co
Review №69

I usually go to the Baltimore location, but I tried the Columbia location last week. Chris and Garry make for a great customer service team up front and the shop crew does solid work. I would definitely come back again!

th
Review №70

Car would not start at McDonalds. AAA came out and jump started me, but said my battery was bad. I drove to your shop on 41st. dropped the keys and called next day. Manager told me after check battery was not bad at all, plus he told I qualified for discount because I am a loyal customer. I told him I am very surprised because I am 62 and I have gone to various car repair chains and have never been offered a discount, only extra services I need to pay for. Thanks Auto Stream. I live in a 14 floor senior citizen building and I will recommend you to everyone who lives there!

Br
Review №71

The AutoStream Car Care Center in Columbia, MD is the best shop in the area. My wife and I have been coming here for over 5 years now for maintenance and repairs on both our cars. We both own previously used cars, so we’ve had them serviced here for everything from oil/fluid changes, to tire repairs and alignments, to brake replacements, to an entire subframe replacement on my Kia, and even more. The work is always done right and on time and they stand behind it. Every time we bring the cars in for maintenance, they do a full inspection and provide recommendations and photos so you know exactly what they see!The team is very kind, knowledgeable, and honest, which can be a hard combination to find when it comes to this sort of work (in my experience). I’m very loyal to the crew and their work, and management (I usually work with Chris) is especially always willing to go above and beyond to make sure we’re informed and satisfied.The prices are fair and they are very transparent with them. There is even a free rewards program to help save a few bucks.The website is also incredibly easy to use to book appointments, and the communication from the team is top-notch. Drop-offs and pick-ups can be flexible and they even have loaner cars available depending on your circumstances.The location is very convenient as well. There is a shopping center and a park (Lake Kittamaqundi) right next door, so it’s easy to kill time if you’re waiting around for an oil change or something small.It’s always tough dealing with car issues, but it helps knowing you have a mechanic you can trust. We will definitely keep our business with AutoStream in Columbia.

Ry
Review №72

These guys saved my day! Cant thank them enough. Suggest to anyone locally!!!!

Mo
Review №73

Stopped in and was in and out without a wait. Great guys, suggest them for everything!

Do
Review №74

Chris and Jerry are incredibly helpful and welcoming and everyone in the shop does a great job. The detailed reports on your cars health really make it so that you know exactly what you are paying for. Highly recommended!

He
Review №75

Chris went above and beyond to help me out when my van was broken down across the street. They were closed but he was professional and got me back on the road the same day. I will definitely be coming back here for my vehicles services to see my man Chris

Ch
Review №76

Jesse helped me with tire issues. Nice guy.

Ka
Review №77

Moving to Maryland from out of state can already be a daunting process. Having an older vehicle, I was even more worried about the various hurdles to get my car titled, inspected, and registered in MD. From the second Chris at AutoStream answered the phone, I immediately felt like I was in good hands. While your car is being inspected, youll be able to monitor the status of your vehicle. Afterward, youll receive a detailed report to review on your own as well as a phone call from their knowledgeable and honest staff. Their customer service is absolutely impeccable and is truthfully the best customer service I have ever seen from a car repair shop. They even let me use a loaner car while I waited! I cannot thank Gary and Chris enough for being so attentive and helpful. I am so relieved to have found such a great place to take care of my car at my new home in MD!Update: I couldnt get my old license plate off because one of the bolts was completely corroded. Phil spent a good 10 minutes going back and forth to grab tools, looking for new parts to make sure the plate would stay on, and safely securing both my plates. I dont have the tools to do it myself and I also dont have family here to help. These guys are so amazing!

Ra
Review №78

Omg! Moved from Texas and this is like my third time dealing with snow and Chris was just the sweetest helping me out and Mike got me back on the rode in 10 minutes! Trustworthy as heck! Love this place already :)

To
Review №79

Chris and Mike were outstanding in helping me get back on the road. Really professional and easy to deal with. I will be coming back here for sure if I need anything in the the future.

Na
Review №80

Scheduled an appointment for my State Inspection. They were very helpful on the phone and were extremely kind/professional. Dropped my car off for the inspection, no wait, no hassle. They texted me a link so I could see photos of everything they did which I really appreciated. I typically HATE taking my car to get looked at or worked on, being I do most of the maintenance myself. These guys (Kyle and Gary) actually made me feel comfortable leaving my car there. Went to pick it up after the inspection, no issues there either. I looked my car over and did not see any oil or dirt smudges (its a white car) which is common when someone works on it. Overall, very happy and will probably make them my default auto shop. Its nice to find someone who is actually honest and straightforward with things.

Sa
Review №81

Chris and gary are awesome. I love these guys. best place to get your car repairs in the area!

Na
Review №82

Chris and Gary were very nice and very professional! I’ve had my car fixed here a couple of times and they always get my car back up and running! They are the bestest! Yes I know I typed bestest! ;)

Yo
Review №83

Garry and Chris are the best customer service people ever. Love the digital car inspection. You can trust AutoStream Car care !!!

Mi
Review №84

Come here for all your auto needs for honest and fair labor. Ask for Chris or Jesse.

Ja
Review №85

Came in for some air. Jesse was very helpful and didnt charge me a dime for it.

bi
Review №86

Chris and Jesse were very polite in taking care of my car, Tom finished my car very quickly and got me out of there in a hour n a half

Za
Review №87

They were very nice, were able to work on my car and have it finished in a couple hours, they were 100$ cheaper than what the nissan dealership quoted me, and they also put in my new high beam light for no extra charge after we paid and were leaving. its at a gas station which was surprising to me for how awesome they were, but Ill definitely come back to this shop for any future repairs.

Na
Review №88

Gary and Chris are awesome. They have been so very helpful in getting my vehicle back on the road . This place is convenient and everyone is very friendly too

Cr
Review №89

Garry was awesome. He cared about my wife and my satisfaction with the work done in our car. This is an awesome place to get your car repaired. The quality is phenomenal!!

Ka
Review №90

Autostream Car Care has excellent customer service. Chris at the front desk took my phone call right away and helped reschedule my appointment. It was easy and convenient. Not only that, but there’s also a mail listing that notifies you about upcoming appointments and great discounts! The service was incredible and I was able to look over the entire inspection right on my phone. Chris was very informative, intuitive, and helpful. He made a simple oil change a great experience at Autostream Car Care.

Ch
Review №91

My car’s shield came off and was noticed by a young woman at this gas station. She told me to check it up right there at the Car Care Center here. The staffs there are so nice. Garry and Kyle took me in and fixed immediately. Highly recommend if someone need to check up cars.

Ka
Review №92

This is a long review because the Columbia Autostream location deserves it. I wish google allowed for 10 star reviews! As someone who knows VERY little about cars, I usually feel relatively intimidated and ignorant when it comes to finding a car repair shop. When I moved to Columbia and had to face the reality of fixing some overdue issues on my 2005 car, I wanted to find a place that was trustworthy, high-quality in service, and still decently affordable. Trying to find this combo can feel like searching for the proverbial needle in a haystack (did I mention that the extent of my car knowledge is car go vroom vroom and need gas?) Lets just say its easy to get swindled with that level of automotive acumen. So I did some searching on Google and found Autostream.I now live in Rockville and STILL go to the Columbia Autostream because they are so good. Everyone is so friendly and welcoming, while also having the skills to take care of my car. I never feel rushed or pushed into making a decision. They provide me with a lot of information and have fair prices. They have an awesome rewards/points system too.Chris was in the shop helping me out the first time I ever went to Autostream, and to this day he is one of the most SPECTACULAR customer service providers I have ever come across. He is attentive and welcoming, but doesnt come across as inauthentic or sales-person-y. When I come in to get work done on my car, Chris makes it feel like I am taking it to my friend who I have known for a long time who also just happens to be kick a** at fixing cars and so are all his friends. Thanks Chris!!This past time I went to the shop, I had to get A LOT of work done....my car has 231,000 miles and I want it to run till it dissolves on its own into a pile of rust dust. I called and they made space for me right then I there. I was helped by Chis and Jesse, and Jesse is just as awesome as Chris! He was accommodating and excellent at customer service and car details.I dont know anyone elses names because I did not interact with them directly, but everyone at the Columbia Autostream is great and deserves raises and promotions and whatever else you give people in the Auto repair world. And Chris and Jesse get cool trophys for being awesome.Auto mechanics dont often get the accolades they deserve, yet they do such important work and I feel so fortunate that I found a place that provides 10/10 service every time I go.

Kl
Review №93

All of the representatives at AutoStream Car Care Center are so personable and friendly. They care about giving you the best quality of work and getting your car back on the road.

Ja
Review №94

Garry and Chris are amazing and they gave me a brand new car as a loaner car and it was amazing. Truly the best staff here ever 😍

Co
Review №95

Gary and Chris did a great job on my Toyota Land Cruiser! Definitely recommend!

Ty
Review №96

The Mechanic Mr Gary was very professional, I really trust these guys, this is a great place for your car repairs and car needs! I’ve bought several cars to the shop and they’ve been great every time!

Sa
Review №97

Autostream in Columbia goes above and beyond! Gary and Chris are friendly, helpful, and make getting your car serviced as stress free and efficient as possible. I would recommend this location to anyone and know that my family and I will be using Autostream as long as we live in Columbia!

Ci
Review №98

Chris, Jesse, and Adrian are the best. This is the spot to go for all your car needs :)

am
Review №99

Great mechanics, honest .Great place to maintain or for repairs . Highly recommended!!!

Sj
Review №100

These guys are awesome

Information
17 Photos
100 Comments
4.7 Rating
  • Address:7248 Cradlerock Way, Columbia, MD 21045, United States
  • Site:https://autostreamcarcare.com/columbia/
  • Phone:+1 410-381-1130
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Brake shop
  • Car inspection station
  • Car repair and maintenance
  • Mechanic
  • Smog inspection station
  • Transmission shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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