Best service I’ve received in awhile! Great prices and a job well done. Talked to Randy in particular- awesome guy. Will be going back and highly recommend!
I had tires replaced on 2 vehicles. They were super quick and patient with me and all my questions. They are knowledgeable and will do what they can to meet all your needs without killing your checkbook! As always though kindness and appreciation go both ways! Check them out!
Plaza Tire is always so kind and accommodating. I always make an appointment for my oil changes and tire rotations. I didn’t get a chance to today but they worked me in anyway. Appreciate their service so much!! I’ve been going there ever since they opened the location on Grindstone. Great people!!
I had a great experience. Fast, friendly, informative of what I needed. I didnt have a appointment and was in and out within an hour for a 4 tire change while they seemed busy. I priced them online and they were very competitive. The only thing I missed was the warranty offer but I asked at checkout and thats when they explained/offered it to me.
We had a flat tire over an hour from home, and thankfully Plaza Tire had the tires we needed. We were in and out with two new tires in under an hour on a Saturday. They were awesome to work with. The clerk even told us he heard we needed four tires and planned to travel to another store to ensure we had what we needed before we got to their store. Top notch service!
Excellent service. Had a flat tire that could not be repaired. Even though they were very busy, they fit me in and saved me money. Also witnessed them helping other customers save money on what they needed even though it did not impact them at all. Very honest people
Thanks for the great experience I know I have made a few purchases and I’ve always been delighted with the results thank you
This is exactly the kind of place I try to avoid. They make something as simple as an oil change seem like a great mystery, and the service is delivered with a stereotypical, fake gruffness you see in a bad movie.When I called to make an appointment, the guy seemed bothered that I called and said they closed soon. I called at 4:30 and they didn’t close until 6:00. I was not asking for an appointment that day.As far as price confusion, they have several different tiers of oil changes. The price also changes depending on the type of oil (full synthetic vs conventional). They prices displayed are for the VIP club price. Then, the prices displayed are only for “up to” five quarts of oil. Finally, if you happen to go to their website they offer a $10 off coupon. No one tells you this, and it seems arbitrary. The final price is meant to be a surprise I guess.They also did no routine inspection (tire pressure, tread depth, etc.). They also did not vacuum even the driver floorboard, although it seems no one does this anymore. In the end, I ended up paying more than the dealership charges for a lower quality service (after getting $10 off).The only positive is that they at least did not try to convince me to change my wiper blades or in-cabin air filter, probably because they would have to check them first.Save yourself money and hassle and go somewhere else.
Referred here by a friend who said they were the only place with the tire size he needed, same was true for me. No where else I called had the right tire size.When I arrived I was greeted quickly and they were able to get my car in very quickly. They were straight forward about costs and time expectations. The chairs are also extremely comfortable. A very simple, good experience.
Chris was very helpful and kind. Very quick service for an unscheduled rush job in a tire with a leak. Price was very reasonable. No problems with tire since it was fixed by Chris and his team. Thank you for your help, everyone!
They took my car in right at open and had it ready when I came by to grab it after work! Didnt get a call when it was done, but that wont stop me from going back again!
I made an order through simpletire for performance tires here, and it seems plaza was very unfamiliar with this. Despite that, technicians were extremely friendly even when it was hard getting my car onto the lift. They let me keep one of the tires, and explained why they can’t align my car. Even after they couldn’t align it, gave me a sheet giving me my suspension specs and showing my camber was slightly off. Good business
This Plaza Tire is the best service Ive had of the Plaza Tires Ive been to in Columbia. The people at the counter were kind and helpful. Straight forward explanations. The whole service center, retail side and mechanic bays is clean. They also have a huge window to see the service bays from the waiting area if that helps you feel more comfortable. They honored my appointment time. Meaning they had the right number of people working to get me in and out in much shorter time than expected! I will be back and share the experience I had with others! Thank you.
Friendly, knowledgeable service manager Chris. Helped me get great tires at a good price. Looked up tires I just bought & cheaper at Plaza than can find online. Van rides great. Highly recommend!
Randy was very helpful and honest to deal with. Went out of their way to accommodate my circumstances traveling through Columbia and needing quick resolution to my tire issues. Highly recommend Plaza Tire
Excellent service, Randy was great! I was on and out in 45 min. Had extra work done and Randy was there to talk me through the process. Thank you!!
Plaza Tire on Grindstone is AMAZING. I had an 8am appointment at the Smiley Rd. branch. When I arrived they refused to honor the appointment time and told me they might be able to get it done by lunch. I went to Grindstone. They said they would try to work me in. The work was done and I was ready to leave in less than 90 minutes. I will keep going to Grindstone. Matt and Aaron are fantastic. I will NEVER return to the Smiley Rd. branch. EVER.
First time going to Plaza and it was great. The staff are friendly and polite. Get you in and out fast. I would definitely recommend. Thanks guys!
As always, great service and great work!Ive been going to Plaza for years.
My son attends Mizzou and has a car. He had car troubles and being a dad 7 hours away I needed to find a honest and reliable place that would take care of my son. Chris and the team far exceeded my expectations and took care of us calling me personally along the way. I highly recommend their service and personal care!
Plaza was great I was impressed by the person I spoke with.. very polite and knowledgeable and explained what my car needed well..they did what they said in the time they said.. we will definitely use their services again.
Courteous, respectful, funny, asked me before doing anything besides putting on 4 new tires. As a senior I don’t like sales & they only had suggestions. I’ll be going back for sure as long as I get that kind of service.
Chris @ Grindstone Columbia location was great to work with. I had a tire blow out and was taken in immediately. Went ahead and bought 4 tires and were put on in a hour. Ran over a huge pothole that damaged one tire 8 weeks later and Chris promptly submitted a tire protection claim that covered the cost of a new tire. I’ve never had a claim pay on a damaged tire before (as most try to wiggle out of coverage), so I highly recommend the extra $9.95 on each tire. Extremely impressed and one of the best tire experiences I have experienced.
Fast! Affordable! Went in thinking I needed a whole new tire, left $20 later with just a nail fix. Barely 30 minutes. Awesome!
Stop looking around. Just go here.We were visiting Columbia from Dallas. And despite the fact that they were very busy, these guys managed to fit us in.I had a slow leak in one tire. They charged me 20 bucks when they found a screw in it.But they didnt try to screw me by trying to sell me a new tire. And thus... I love these guys!
Great group of guys! Even hand tightened and were quick and very good about communicating about spare etc!
Awesome service. Definitely my new go to shop!
Plaza Tires is a FANTASTIC company. They never charge me for little items so I always buy tires from them without negotiating the cost. There have also been a few times when I’ve needed help two or three minutes before closing and the guys ALWAYS have worked late to get me back on the road. Great company and I’m a lifetime customer.
Great people, friendly service and they try hard to accommodate everyone’s need.
I had a slow leak in a tire and needed it repaired. I dropped my car off and it was ready in 2 hours. The staff was very professional and courteous.
I was getting estimates this morning and went to Plaza Tires. Their estimate was less than half the price of the previous place I went to. They were knowledgeable and honest, and didnt try to sell me something that I didnt need. They also got me in, job finished, in about 2 hours. Will definitely be back with any repairs that I need done in the future.
Good prices for tires and enligment and very helpful answered all my questions thank u again chris
If youre looking for a fair and honest place to get some work done to your car general maintenance or tires this is definitely the place in Columbia. Great staff. They offer a really easy Finance program you can use. And the place is clean and professionally. Should be 10 Stars and I thank them for the fair treatment.
If you want truthful and trustworthy service provision, then look no further than Plaza Tire Service. I went for IDOD service for my new car. The staff were open and candid, unlike others who may try to take advantage of you on supposition that if have purchased a new car, then you have money to dole out. Thanks for your service, Plaza Tyre.
I like to learn about my vehicle when I have anything done to it. Every question I had was answered with a thorough explanation. The service was incredible.
Service was great. Very helpful. The team was able to get me in and out very fast. I was an out of town customer with a blown out tire. Was treated like a long term customer. Job well done!!!!
I dont know about the other locations in Columbia, but the one on Grindstone Parkway is the one I always use. I received excellent service the first time there, and have been going here for tires ever since.
I came here a couple months ago for a simple patch on my tire and it still kept leaking after. I eventually took it to another place where they told me the patch job Plaza Tire did actually ruined my nearly new tire by grinding too much away for the patch and I would have to buy a brand new one.
Chris and the guys in the shop did an excellent job taking care of my tire warranty from a road hazard issue I had. Highly recommend Plaza tire on grindstone in Columbia.
Excellent customer service and tire change was done promptly.
That was very knowledgeable got me in and out very quick and I had good deals on tires there I would highly recommend them
Always great service and attention to detail. Randy and his team are the best. Never go anywhere else for my oil change
They were awesome. The receptionist was especially nice and we had a random, but fascinating, conversation about the Dominican Republic.
If you need tires done, they are a good place to come get them done. If you have a problem after that, that could have been their mistake, good lock on getting in. Been trying to get them to look at a problem for a couple months now and they wont even look at it. They say drop it off in the morning and we may be able to work it in. I have no other way to get around, so easier said then done. When I got tires, it was, come right in, well get you taking care of. Its pissing me off.
I had a great time today at Plaza Tire on Grindstone Columbia, MO. I went in to get my vehicle inspected for titling and registration. They got me in and out and I was on my way in a very short time. Staff was very respectful and courteous. Will go back there at the slightest opportunity.
Service and price as expected. No surprises. Fast and friendly. Done sooner than expected
I had an appointment for an ID/OD inspection. They took my care back right on time and had it finished in ten minutes. Prompt service!
Replaced a battery and wipers quickly with friendly service. Even handled a disgruntled customer with grace.
Fast, honest service. Talked me out of a service that I thought that I needed. Definitely will be receiving my business in the future.
These guys were awesome. I was in and out within an hour with 4 new tires and an alignment.
We broke down on the highway, with a shredded tire, and ended up having a completely messed up ball joint and not knowing it! They saved us and our trip, and couldve easily turned us down, but didnt.
Top notch service. Thanks
The guys here are always great help and always try to fit me into their schedule as soon as possible.
Excellent place to bring your vehicle into for repairs, new parts, and timely service. I recently purchased a new set of tires from Plaza Tires on Grindstone and they were incredibly helpful in the entire process. They presented me with options, gave their educated opinions on what my best options were, and told me the final price before I even brought the car over. The staff was very helpful and professional. The entire process took only two days, and that included transferring the tires from another Plaza location. I would highly recommend this location for all your car related needs!
Thank you very much for your professional and quick service!
Amazing team and loved their quick help before my wife and I go on a trip!
Plaza Tire on Grindstone always gives us efficient service and is very reliable. They never try to push repairs or parts that your vehicle doesn’t need. I trust Randy and Chris to make the right recommendations every visit. We’ve been customers for six years.
Great dependable service every time I have gone there.
The guys at Plaza Tire on Grindstone are absolutely awesome!!!! Take care of my personal and my business stuff perfect every single time!
They work super fast.. really appriciate that
Excellent customer service, have never had a problemWith any tires purchased by Plaza tire. Highly recommended! Randy and Chris are awesome!
I had a great experience. I was able to come in, get my new tires and a brake job. There was not a long wait. Plus, there was fresh coffee!
Excellent customer service by Christopher McQuegge at front desk. Very knowledgeable and helpful. I appreciated his expertise. Fast replacement of my damaged tire (less than 20 minutes as a walk-in). Thank you!
Always fast, friendly and professional. The coverage plan for the life of the tire is amazing. I get free fixes on flats and too-cheap-to-be-true brand new replacement tires.
The team at Plaza Tires on Grindstone are simply the best. They are so kind, knowledgeable and no pressure. They will continue to have my business as long as I live here in Columbia!
Same day service and a pleasurable experience
Great service. They were able to fit me in 30 mins before closing and fix me with a new tire right then and there.
Have been taking our vehicles to Plaza Tire for years because of the great service and will continue to do so.
Bought 4 new tires from Plaza 6 months ago. Suppose to get free tire rotations since I purchased from them. Took truck in for oil change and tire rotations like I was promised. They charged me for the tire rotations said it only applies if I purchased warranty when I bought new tires. The guy at counter did take off the charge after some reluctance on my part. When I dropped vehicle in for work I told salesman I purchased tires and it showed on computer. He did not tell me they would not honor that till after work complete. I am done with Plaza!
These guys are quick, friendly, and reasonably priced! Super clean shop, too. Would highly recommend!
Fast and friendly service! I called last minute to get two front tires replaced on my car and they fit me in their schedule. I’m super happy I chose to go to Plaza Tire!
The service was great and the people were friendly. I was able to make an appointment for an oil change and they got me in and out very fast. Beyond that, they recommended I get new tires because they noticed the tread on my current tires. Overall, a great experience!
Walked in and was able to get 4 tires installed immediately. The staff was awesome! Very friendly, explained everything and showed a printout of the mis-alignment that was causing extra wear. 4 tires are never cheap but i got all 4 installed on my Charger for a bit over $1k
Fast service compared to other Plaza tires.
These group of guys are simply amazing, I have never in my life experienced this type of quality and dedication they gave me. To all the folks in Columbia looking for quality work I highly recommend Plaza Tire. I have to say so long to the other mechanics out there Im staying here for life. Outstanding!!!!!! BRAVO!!!
Oil change took less than 30 minutes and quickly reattached the hose for my windshield wipers!
Dropped off my vehicle at 9am and they told me it’d only be a few hours and they’d call me when it was done. 4:30 they’re closing time came around and i still didn’t get a call, i called the store to be told they hadn’t even started it yet. I was upset because i was told it’d only be a few hours and ended up taking them an entire day, didn’t get a call till 5:30 though, which means it took them an hour or less to do my car😑 waited an entire day for something that only took them 1 hour after being told at 9am my car would be ready within the next 3 hours. very frustrating will not be returning.
Great place to get vehicles servicedAnd purchase tires. Fast serviceVery friendly and helpful employeesBeen going there for years and will continue for many more
Their service was quick. I wasnt impressed with adding protection plan service on my bill without discussing with me prior. Any type of extras should be discussed prior to the charge.
Plaza Tire is a great place for all your car care needs. I was in and out of an oil change in 30 minutes!
Man! They are super quick! Will definitely be back! JQellen Official on YouTube!🙌🏾
Same day quick service and great value for the price. Chris at Grindstone location was very helpful.
As usual, another great experience at Plaza! I always recommend Plaza on the MU parents FB page when parents have questions about new tires and oil changes.
Quick service, and very honest and transparent information! I plan on taking all of my vehicles here whenever I need anything.
Excellent service, good selection of available tires for our vehicle. The staff was professional and knowledgeable. Top-notch experience all around.
The Guys were Great! I’m from out of town visiting family had only one day before getting back on the road. They managed to squeeze me in between appointments for a front end alignment, without it I do not think I would have been able to continue. Very professional, highly recommend!
Very friendly staff, they helped me find the best deal for my car and seemed very knowledgeable in everything they told me. I will definitely return
Service was great. Friendly and clean place. Got what I came in for and then some. Definitely recommend this place and staff. Thanks again
The staff and owner are very friendly and always looking out for your best interests!
They were amazing from the minute I walked in until I walked out and it only took an hour and I didnt have an appointment and they had to go across town to get the tires that I specifically asked for so they were so honest and didnt try to talk me out of the research I had done on the tires I wanted they were very honest about the price about getting them on and the long term use of the tires loved them from now on go there and get all my tire needs
I’ve only stopped in a couple of times, but they’ve been super helpful both times. Just got my tires taken care of there on a last second call-in and they got all 4 tires changed and out the door in less than an hour. Last time I was there, I had a tire get checked out because I scraped a good amount of rubber off the sidewall. They came out and looked at it, easily could have told me I needed to replace it so I spent money there, but instead really took some time to inspect it and determined I was good. Super kind and courteous staff that truly takes care of you. I appreciate places like this a lot.
They rescheduled my appointment. Took about an hour to get the newly-scheduled oil change completed. Was more expensive than I expected it to be. Probably will look elsewhere in the future
Great service got me in and out easy Chris was both helpful and friendly.
I just bought tires for my daughter who is away at college, we have a location near home is where I made the purchase before she left. She is not even at college 1 month and had to have 1 replaced, I had road hazard and had bought the unlimited alignment for life of owning the car and no problems honoring any of it plus it was ready the same day. Wonderful to have them in her area. MADE A BAD EXPERIENCE she had that caused the tire to have a big hole in it not so bad at all. Very happy and thankful things werent worse than just a tire.
We were passing through with a 38ft horse trailer. Had tire issues on our truck and called Plaza Tires. They were SO accommodating! They had 4 new tires on our truck in no time so we could be back on the road. Randy and his team were knowledgeable, friendly and quick. We are very thankful for them!
Very helpful. Did not try to oversell us at all. Very friendly and made my tire buying experience very easy!
Awesome group to service my vehicle! They were busy, but got me in quickly! Didn’t feel scammed like many other car repair shops! Highly recommend!
On two separate occasions Ive needed assistance with a flat tire and the employees have been uniquely kind and helpful. Im very grateful for their generosity and service.
Great service, friendly people, very attentive. Will gladly use their services again.
Extremely knowledgeable and compassionate in a frustrating tire situation. They triple checked my tire before suggesting what needed to be done. I feel at ease now that theyve looked at my car.