A great place to purchase a living room sectional on sale! We were allowed to browse without a sales pitch or being followed around the floor by personnel!! That *alone made me want to buy our couch and we wrapped up the deal within 15 minutes of entering their front door and finding our couch! Our salesman was very helpful at answering any questions we had and I wouldnt hesitate to recommend them to friends or family! Their sale alone, saved us $1K off the original price! Give them a try,you wont be sorry! Thanks Slumberland!!⭐⭐⭐⭐⭐
The salesperson was very friendly & helpful. I was on a short time frame so just checking to see what they had to offer. He offered assistance but no pressure.
Great customer service!! Could not of asked for anything better! Definitely a life time member now! Highly recommended!!!
We were very pleased with the attention paid to us. Also the knowledge our sales person shared about the products. The ease of conversation and clear exchange of information. A side note the restroom was super clean.
Mitchell was incredibly well-versed various mattress brand the store offers, listening to my specific desires and matching me to the mattress that would give me the best night’s sleep. He also introduced us to a fantastic new pillow. Thanks for being so great to talk to and so professional. The Mason City Slumberland is the very best place to shop for mattresses.
I have been looking for tables like that for a while and I was very happy to walk in and find them. The people were very friendly and helpful I also was glad to see that they would bring them to my house at no charge. Very much enjoyed shopping at Slumberland. They are very nice people to deal with.
Very helpful, I looked around and was very pleased at all the furniture they had.
Excellent service and personal attention. All of our questions were answered. Highly recommend. Duane was our salesman and was great.
Duane and Cody were both excellent in getting everything I needed and at a very reasonable price. Highly recommend Slumberland, I have shopped with them for years.
Awesome customer service! Made my transaction easy and quick! I am so glad my daughter took me there.
Craig was a great help. I came in with my list and within a half an hour we had the whole house order set with a few things I forgot. I knew the wait on furniture was a few weeks out for delivery so I am so happy to have this is set and ready for our move to Iowa! 1 less thing to worry about.. Thanks for all the help!
Both men at Mason City store were great. They were there for questions but let us roam. No pressure. We came back next day to purchase our set from Michael. A wonderful furniture shopping experience. Thank you!
Excellent service over beyond to accommodate be Ill be back with service like that Thanks
Courteous and very knowledgeable. The gentleman that assisted me was able to, step by step, deduce exactly those pieces that I wanted. I couldn’t have been more pleased. All the while with a friendly and pleasant manor.
Mitch was excellent at showing us around and being very very patient with my wife and I. After a little bit of her and I debating on which sofa/love seat set to decide on, and no pressure from Mitch, and him showing pointers and plus and minuses between the sets we, or should I say she, was looking at, she decided on the one she fell in love with the most. The atmosphere was great, and best of all, NO PRESSURE from the salesperson. Mitch would check on us periodically, ask if we needed anything and then he would excuse himself and go tend to other customers. Very very professional and very well appreciated! Stop by the store, and believe you me, you wont be disappointed!
Craig I believe who helped assist me was great. He made sure I was aware of the best possible choices for my purchase. Very quick and easy service!
Great customer service. Excellent inventory, so that we could get our purchase without having to wait for an order.
The staff was extremely friendly. I am one when I shop I don’t like feeling pressured and having someone follow me around. I did not feel that way at all, they let me shop and browse at my own comfort level but we’re not very far if I Had any questions. Even during Covid I’m pretty impressed at how fast my new couch and Ottoman will be here and I can’t wait to get them
Great customer service to the young gentlemen who assist us
The store clerk was very friendly and knowledgeable about my purchase
Very nice people help with everything.they did good job.nice stuff with good store thanks.
Outstanding service at the Mason City Slumberland! I went in to find two chairs and found what I needed with help from Craig. Great chairs and a great price-thank you!
To much of a box cutter store. Salesman was new and didnt know the inventory good enough he did tell me that the other salesmen were just sitting around to let him sink or swim.
Mitchell was great to work with, got us all the discounts! :)
The transaction was over the phone and it was easy to do....they were very helpful and patient with me through the process.
When I walked in they were there and helped me to get what I wanted. Very helpful and very kind. They get a 5 star rating. Thank you very much.
Went to Slumberland to find a living room set. Mitch was very helpful in the process. He was super friendly and answered all of our questions. We will definitely be goin back.
Slumberland has beautiful furniture. The staff was friendly. The store was clean. And very quick turn around on deliver.
Great experience! The store manager worked with us to find the furniture we wanted from the website. Cant wait till it arrives. Thanks again!
Staff was very helpful. Prices and availability were great! Can’t wait for our furniture to arrive
The fellas working are very accommodating.. I didnt feel any pressure nor did they try to upsell you.... they let you buy what YOU want
Very fast, friendly service. Very knowledgeable about the products they sell.
Just bought a bed for one of my kids, I love the furniture that slumberland has. And a big thanks to Bob Vogelgesing, previous Mason City store owner!!
Pleasant, efficent, allowed me to browse at my leisure
Sales staff very helpful in showing us what we were looking for in furniture. Great prices. Good selection.
Great prices great service !!! We buy everything from mason city slumberland !!
Our sales Representative was very nice and helpful, and answered all our questions, would reccomend Slumberland to anyone looking to buy a bed
This is my second time buying from here and both times everyone was nice and they have alot of options will be going back soon
Great service! Super easy to find items online and pick up in store.
Craig gave excellent customer service! I am looking forward to my furniture arrival.
Helpful, knowledgeable and courteous salesman who got us what we were looking for in a timely manner.
We were promptly greeted. We were asked if we wanted assistance with choosing a new mattress. Our sales associate was very friendly and understanding. He took the time to explain things to us. When we were ready to decide if we wanted to purchase something he gave us our space. I appreciated that he was available for questions but wasn’t hounding us to get a sale. Overall it was a great experience.
Slumbering had exactly what I was looking for in stock on the store floor. Great customer service, very helpful, friendly, and reasonable price.
Was very friendly place. We will definitely go there again!
I would recommend this place to all my friends and family members. Customer service was top notch.
We had a wonderful experience with Slumberland in Mason City. Mitch answered all my questions throughout the day via text message while I was working and we were able to go over & try the mattress before purchasing. Financing was fast & easy. Great customer service. Great price. Cant wait to get our new bed delivered on Saturday.
Easy to work with the staff and not pressured. When wanted help then questions were answered. On time delivery as well.
Very nice and very helpful and the price was right.
Salesman was very helpful and knowledgeable. Explained the differences between all of the mattresses for our son, which helped him to make a decision.He purchased a mattress and a new bed frame for it.While setting it up, one of the wooden corner legs was factory damaged. The wood had split and oddly they tried gluing it back together!?!Called the store spoke to our sales guy, he told us to bring the piece back and theyd pull another one from a new box.Got to store and they exchanged the piece, no problem.Thanks for the hassle free exchange.The mattress and bed are working out perfectly for him.
I rate tthe experience awesome. Friendly,. Not pushy. Showed us couches and prices Did .not follow us around. Our men who served get 10 per t cent off. I would nyoneeds couches, chairs. Mattresses and you name they got it. Thank you recommend slumber land, thats the place to go.Thank you Mitchel helping ME,
I found just what I was looking for. Staff were very helpful in setting up delivery.
Salesman was patient and courteous. Covid protocol was followed. A pleasant experience.
This is the second time I have purchased items from Slumberland. Craig W. Lee, in Mason City, Iowa is a wonderful, caring person. I am in a wheelchair and my husband has dementia. Shopping for large items is stressful to say the least. I simply called Mr. Lee, told him what I was looking for and he handled all the hurdles for me! Now, that is an employee worthy of plenteous praise. Any and all of my furniture needs will be handled by Mr. Lee in the future. Thank you for employing a man who actually cares about his clients.
We received great service and our salesman was very knowledgeable in helping us with our purchase.
Easy transaction and great customer service. Item was here when they said it would be. Very friendly.
Girlfriend and I stopped in on March 1st to just look at things, with no intention of buying anything that day. We ended up finding a bar island with 2 stools and a tv console that we couldn’t pass up. Our salesmen, Mitch, was very helpful, not pushy at all. We decided to have our things delivered to us by them which was setup for Thursday. This is where some problems occurred, delivery guys damaged the bar island. They brought it in the door decent enough but they set it on its side, and decided to try and just tilt it up, putting all the weight on one side, we all immediately heard a snap and crack. Not even having the item in my home for 30 seconds, was extremely disappointed. Then tried to say that the item was like that when loaded. Called and spoke to Craig, the store manager, and he took very good care of us and the situation. Went above and beyond. So much we ended up going in last night and picking out a few new things for our living room. If you stop in, Mitch and Craig are highly recommend.
Have only purchased furniture. Havent gotten it yet.Paat, as my ticket refers to our salesmans name.Was very helpful, friendly and easy to deal with.Answered all my questions. Was quite knowledgeable.We also got what I feel was a very fair deal on the captains bed and dresser.Thanks for helping us out when we needed it.
We had a great experience, Mitch Knudsvig was a great sales associate!!Cindy Knudsen
Salesman was very helpful and polite let me look around on my own and I found the perfect recliners.
I feel that I got a great deal and am excited to try out my new bed. Slumberland in Mason City is great to work with.
Salesman did a fine job. Overall good experience. Price on the furniture we bought was reasonable. Will go back again.Thanks Patrick!
Nice store..... Reasonable prices.....Wide selection .... Organized displays....Easy to browse and get ideas....GREAT Service!!! Ask for Brad 😊
We went to Slumberland to buy a mattress. They showed us a few different ones but we already had one in mind. They didnt pressure us to spend more money, just gave us their opinions and let us decide on our own. It was quick and we get out new mattress this week.
Very great customer service. Worked with us on getting what we needed! Would definitely recommend.
This place is amazing. No pressure when you browsing around and salespeople let you take your time. Thought the prices were gonna be high but I got better deals than online store. Highly recomended this local business.
My salesman was very knowledgeable about mattresses. He was very accommodating
We had a very good experience at Slumberland in Mason City. The staff was very helpful in explaining options to us and never made us feel pressured to get anything. They gave us a short window for delivery time and also contacted us about 10 mins before they arrived to verify everything. We didnt have to spend all day waiting for them. Got what we wanted for a great price.
Very helpful and quick service. I would definitely recommend to anyone.
We had the best experience with Craig in the Mason City store. He was so helpful and knowledgeable! We couldn’t be happier with our choices!
Excellent customer service today at Slumberland!
Mitchell was very helpful when I was furniture shopping. He helped my boyfriend and I find the perfect sectional set. I am very picky and have purchased from Slumberland before and it’s always been a good experience!
Salesperson Mitchell was very helpful, knowledgeable and friendly! He presented different options to us, deals that were going on and helped make our decision on our purchases go smooth and seamless!
Great experience. Salesman was informative but not pushy. Cant wait for our new furniture to arrive. We got a great deal on everything!!!
We have shopped at Slumberland many times and have been treated well and with a friendly smile. We purchased 2 chairs with ottomans, when they where delivered we noticed 1 of the chairs set lower than the other and the cushion was flatten. I believe that both chairs should have been nee and not a floor model that has already been set in by so many people and already broke down.
They were very helpful ordered a couch and 2 recliners
Very friendly and helpful got a pretty good deal too. Will Definitely come back!!!
Found a treasure in this store in a couple of nights stands that I had been thinking about for a long, long time. These are much better than the ones I had been looking at elsewhere before. The salesman was very helpful an ordered new ones for us. We left theyre very happy.
During the COVID19 pandemic, we needed a mattress asap. With one phone call, they helped me pick out a mattress, a cover and sheets that was ready for pickup immediately. Excellent service and quality mattress.
Very friendly and easy to work with!
Out salesman was Brad at the Mason City store. He was extremely helpful in helping me with my furniture purchases. He made sure we got the best price and offered his knowledge on fabric choices. We were very satisfied! We have always been satisfied customers with Slumberland.
These guys have been nothing but awesome to us. We moved here nearly a year ago and they have been patient, helpful and accommodating in every possible way. Good old fashion great service! We worked with a bunch of great guys but most recently Aaron and Patrick. Thanks so much!
Pat was very helpful for our purchase. Knows facts, warm personality, genuine character, many years of experience... He made the experience great.
Friendly and helpful service.
Third mattress weve bought with them, two weve been extremely happy with, the third is on the way. We dont see any problems happening with the third either. Awesome customer service, very helpful with getting us the right one again.
My husband and I just moved to the area. We have been searching around for a couch. We decided to give slumberland a try. Today, may 7th around 4pm. We were not greeted at all when we were in the store, it was very uncomfortable. We were in there for about 20-30 minutes, the only customers in the store, with no help. 2 employees working. We decided to go to Ashley Furniture. The customer service there is A+. We purchased our new furniture there. and will be shopping with them from now on.
Always friendly when we go in there. I have bought furniture from them the last 25 years. Love that store
Great service, delivery and follow up! Up to 5 stars!!!
Mitchell did a great job explaining the different mattresses and the price differences. We feel we are getting a great deal for our money.
We usually have a great experience at this Slumberland because of our favorite sales person by the name of Brad H. He is very helpful with a great personality and not pushy. Besides that, he has an uncanny ability to listen to what we’re looking for and take us right to the perfect piece of furniture.We will return when we’re looking for that perfect piece again
Cody was helpful and efficientDawn
Went in for a bed that was in the sale ad. Ended up purchasing a bed at a comparable price that was much higher quality. They did an awesome job helping us with our needs.
Purchasing a bed frame was so easy with Craig. No hard sale..just clear information, great terms and service.
Really nice people and they are very helpful.
The personel are very polite, professional and fast will be coming back for sure.
Found a great piece for great price! Helpful sales people!
Very helpful and accommodating.
Craig went above and beyond to make this furniture buying experience great. I will definitely work with him again. We have bought items from Slumberland and have been very happy with the service and quality.