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Tri City Auto
4760 Central Ave NE, Columbia Heights, MN 55421, United States
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Tri City Auto
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Se
Review №1

On the up side, I bought a truck here that I am happy with.On the down side, I recommended my Ex to go here and they sold her a car that was found to be unsafe (and shouldnt have even been for sale). It was leaking oil, the hood would not release, and the frame was badly rusted. They decline to give her the money back and only offered to give her credit toward a much more expensive vehicle. This makes it very difficult to recommend the place to anyone else.

Li
Review №2

This dealer is the worst dealer that I have ever known by far. The owner, Dennis, and his relative Bob always tell lie to their customers,Dont buy anything from here, I dont want you to make mistake like my family, thats why I give this dealer a review. I wish could give them 0 star review.

Ma
Review №3

Do not trust this company. They sold my friend a car with serious and dangerous frame damage 21 days ago. When the vehicle was brought in for a basic oil change, the vehicle was found to have very serious and dangerous amounts of frame damage making it unsafe to be on the roads. It was so noticeable, that the dealer must have known about the issue before hand but still decided to sell me it. This matter will be brought up to the Consumer Protection attorney and will be brought to the Court.

jo
Review №4

Bought 3 cars from them and referred 4 others in the last 4 years. Been absolutely great. These guys have been helping people in the community for 23 years. Hello to anyone reading the past reviews obviously from the same individual. Please look at her responses she is threatening to send mass emails out to through her employers email. Trolls.

Gi
Review №5

I got a nice car and they where very fair

An
Review №6

This company is a joke. All they do is buy auction vehicles and mark them up and sell them as is. No wonder why their business has never grown out of that little tiny parking lot🤮

Je
Review №7

Great guys! Went above and beyond to get us the vehicle we wanted!

Sh
Review №8

Dennis hooked my friend up with a great car. The payment was low and the finance officer was straightforward as to what they had for sale that he could afford. I got a Yukon from him long time ago and helped build my credit

Is
Review №9

Just bought our second car from tri city auto. Both being subarus. Worked with JT and Bob. Both cars have been great to us. Jt, and Bob were easy to work with and friendly. Will definitely go to Tri City Auto for when I need another car!

Gr
Review №10

Very reasonable. And understanding. Is to work with and communicate with. There are no set prices and everything vehicle is based on credit and inventory. Need a car go in and talk with the salesmen

Ni
Review №11

These people cant stop lying

St
Review №12

Great experience! Super friendly guys made the car buying experience painless. The only difficulty I experienced was trying to decide between 2 different trucks that completely met my needs. I will definitely go back again for my next vehicle.

ki
Review №13

JT charged me 200 just to do the application. He was asking for 500 because he had to transfer titles the car was posted for 10,500 at the other dealership they work with. I had a deal for 10,000. I ended up paying 10,200 because of his surcharge. If they have a deal as dealerships that should be included in my orginal deal.

Ry
Review №14

I wouldnt trust a place that advertises on Craigslist while hiding either the price or the miles. Take a look at their postings... Good luck finding one that has the price AND the mileage. If their vehicles were really a good value, they would post all the needed information in their listings.

Ke
Review №15

Great People. Many great Vehicles

De
Review №16

Ive been to a lot of dealerships over the years. Yes, the location isnt the best and the place isnt updated to most peoples liking. But what really matters is the customer service and Tri City Auto has top notch service for a used car lot! Everyone was great! Even the owner is around and doesnt hide behind an office door to let his workers fend for themselves. If youre not satisfied with something they will work with you until you are. This place, by far, is one of the best dealerships Ive worked with. Everyone is helpful and super friendly. They dont sugar coat things for you but instead lay it all out so you know what youre going to get to the T. They work with all types of credit. Ive been recommending this place to all my friends and family since Ive boughten my vehicle this year with them!! I may have just found my forever used car dealer with Tri City Auto!

Ca
Review №17

Really great service. They helped me out and worked with me on getting a new vehicle when my other car died. I highly recommend them! JT was the one who helped me out, so big shout out to him. Plenty of nice vehicles to choose from too! Will definitely be going back for an upgrade when I’m due.

Ja
Review №18

DONT BUY FROM HERE!!!I bought a very nice looking truck for $13,000. Owner and salesman told me the truck was in perfect condition. On the way home it overheated - crippled it to the shop where I found it needed a new engine, cracked transmission, and all new front suspension. Come to find out they covered it all up just to sell it and shouldnt have been driven. They wouldnt not call me back or even talk to me about the issue. The truck has been sitting at the shop waiting for them to help me but refuse to. I have not even had the truck home I paid $13k for home. I filed a lawsuit against them today!

St
Review №19

Honest laid back guys easy to work with. I was quoted an incorrect price and they made it work to honor it.. very happy with Bob and the guys. I had a great experience!

Ji
Review №20

Great experience! Extremely helpful and friendly. Highly recommend if you’re looking to purchase a car and want outstanding customer service! Fast response and outstanding follow up! Can’t say enough! 😊😊

Ia
Review №21

The service here is incredible! From the moment we stepped in it was filled with positive vibes. JT helped us really well and made sure that everything we wanted was met. Would definitely recommend this place to other people! And I am for sure going to tell my friends about this place as well!

ma
Review №22

They helped me get into a beautiful, almost new Chevy Cruz, my financing was better than I thought it would be. I have an affordable car payment, and a reliable car that is so nice! They were very good to me and I definitely would buy another car from them! 😊

Mi
Review №23

I would recommend this place forsure! the guys were real down to earth and honest and I was able to get a great deal on an affordable and reliable car. Definitely check them out!

Ji
Review №24

Honest, not pushy, and I drove away with the exact vehicle I wanted after several months of car shopping with no luck.JT and the staff were very helpful and went above and beyond what was expected to get loan approval and my vehicle needs met.I went to a handful of dealerships before this one and I wish I wouldve started here.

St
Review №25

I bought a 2013 Chrysler 200 from these guys almost 2 months ago and couldnt be happier with my purchase. I highly recommend Tri City Motors if youre looking to purchase a used vehicle. J.t and the rest of the staff are great!

Fr
Review №26

JT helped my family get a truck back in April. I forgot to write a review then because we were busy but we talk about the guys at Tri City all the time. They were so amazing. JT went above and beyond to get us into a safe, beautiful, very very reasonably priced truck. We love our truck so much and were only able to move across the country thanks to JT. Thanks to the guys at Tri!

Le
Review №27

Don’t ever do business with these people! Every car I had got broke down within weeks and had me pay extra for repairing it even though I had a warranty. Should’ve taken them to court! Then they tried helping me by giving me another vehicle that broke down days later. After they “tried” helping me they bribed me to write a good review. Maybe to save their business or make it seem like a good auto dealer but NOPE! So much time and money wasted. Save your money guys, NOT WORTH IT.

Sh
Review №28

Great service! TJ was fast and efficient in finding me a car that met my needs. They go above and beyond other car dealers

Ga
Review №29

Purchased a vehicle today from them. Great Staff worked extremely hard to get me a loan. My credit wasnt good but they treated me like I had top notch credit. Good people

Ho
Review №30

AVOID AT ALL COSTS!!!This place is complete dump. Their cars are extremely over priced. Ended up going to a place 20mins north to buy the same jeep for 4000 less with less miles and wasn’t all beat up. They tried to convince me that their jeep was a good deal when it wasn’t at all.I was a mechanic for 5 years for a dealership. I would never ever go back there in a million years. Rude to customers place was falling apart. I’ve seen nicer cars at the junk yard.AVOID AT ALL COSTS!!!

Ke
Review №31

Good deals... Love the truck we bought... Easy to work with... Very friendly...

mi
Review №32

I came with 2,700 dollars down n they help me in less then 35 hours I love them i got a newer realiable car I’m so glad I can start building my credit as a 19 year old young girl thanks guys much love

Ly
Review №33

In a matter of days, I went from watching my car burn up in a “no explanation” fire so hot in melted into the pavement (prompting my co-worker to sing, “Girl on Fire”) - to owning a “new to me” Chevy Captiva, that I love, love, love.I can’t thank JT and Bob enough for making the experience way less stressful than I thought it would be. They were encouraging, with no hard sell, informative, knowledgeable and fun to work with. Used car salespeople that exude integrity? Absolutely!!!I would highly recommend you check them out if looking for a used car. The only problem I’ve had is finding it in a parking lot.

Ra
Review №34

Very helpful staff. They made an intimidating task of buying a car for the first time enjoyable, and were very informative. Great financing options.

Ka
Review №35

Both my boyfriend and I got our cars here.(He has had his for 8 months now) We got great deals on our vehicles and they run like a dream . personable service and they are willing to negotiate and put in the work to find you the best value.

Be
Review №36

Very sneaky and shady place. Would never recommend to buy a vehicle from here. Bought a truck here and they were in a hurry to get me out the door and upon further inspection, there was some major flaws and water damage to the truck that appeared shortly after I bought the truck.

Ma
Review №37

JT took the time to work with me and my budget and got me into a reliable vehicle that I love. I wasnt expecting to qualify for such a nice vehicle. Thanks guys!

Re
Review №38

Had a great experience at Tricity Auto in Columbia Heights. JT was very friendly and helped us through the whole process and got us into an affordable and reliable car. He also went above and beyond to make sure the vehicle’s brakes were fixed the same day before driving it off the lot, and also followed up the next day to get a maintenance light looked at after our purchase. Awesome place and people- will definitely recommend to anyone looking for a used vehicle.

Kr
Review №39

Saw the horrible reviews online, but we decided to give them a chance anyways. What a mistake that was! Went to look at a Jeep. Pictures were extremely misleading. Jeep was warn and completely beat up. They wanted $3,000 over retail value. Employees were extremely rude, the building was a complete wreck. Front door is almost falling off, bad odor, junk everywhere, a COMPLETE DUMP!!!! What a waste of time, do not go here!!!!

St
Review №40

This place lists vehicles on Craigslist with no prices, state in listing vehicle is like new and when I go to look at it, it has big deep scratch in rear bumper, 3 original worn out tires and one good looking tire. When I ran the V.I.N. on CarFax there was only two maintenance records during its 5 years of life and 44,000 miles of use. The rear cargo cover was missing. This is NOT like new...!This place should post prices and properly describe their vehicles. I will not be back here.

Am
Review №41

We went to so many different dealerships when we came to this one I was overwhelmed and wanted to quit but when we got there everyone was out there and everyone greeted me and my family it was a very good experience and it was very easy .we told them the certain money amount we had and they were able to fit us in and get everything. we were able to drive away and a newer vehicle and everything took less then 40mins we will be coming back forsure.Ps. We love our new Chevy Cobalt 💙❤️

ra
Review №42

In 42 years Ive owned 25 cars, Tri City auto was by far the easiest quickest friendliest experience I have ever had!!!! Being very credit challenged I had my doubts but Paul and JT made it happened and Im driving a great Nissan maxima...thanks again guys!!!

Ja
Review №43

These guys did me right! I got an 2010 suburban, the check engine light was on and they said they would fix it... I might have had to go in and out of the shop 6 times but Dennis did right by me and my family. My son got a car as well and I sent my coworker and he got a vehicle too. They went so far as to let me use one of the cars they have to drive to Vegas while my trick was in the shop. I will be going back for another vehicle and I recommend them as well!

ma
Review №44

I had a wonderful expereince there i had wanted a specific car and as soon as they got that car in on the lot i recieved a call and went and bought it. Buying the car was quick and they were super helpful i had a small issue with it and one of the guys helped me fix it to make sure that everything was working. I would buy another car again from them. When you go there ask for Tony he will make sure that you are taken care of he is awesome at getting you the best deal and making sure your getting into what you want.

Ro
Review №45

J.T was great to work with,vary laid back and easy going Great inventory of cars and trucks, great prices.The whole crew was nice .-Ross

LS
Review №46

These reviews about this place being a dump is true. As I walk in I thought I was going to fall through the floor. No heat at all beside a lousy personal heater heating the place. No privacy you can hear the conversation other ppl are having. The cars are way over price and have some sort of damage to them however the salesman will talk to you like it’s a brand new car and flawless. Finance guy JT is a COMPLETE JOKE. He’ll talk a big game like he knows what he is doing but he don’t.Don’t waste your time. Take your money elsewhere.

as
Review №47

They went above and beyond to get my family a car before my baby boy was born !! I truly appreciate everything they did and and so does my boyfriend

Ta
Review №48

Horrible place... Way over priced... Was told suv was mechanically owned and well taken care of... When first bought needed oil change took it to get oil change it need a coolant and transmission flush also the blinkers stopped working 10 minutes after pulling off the lot... Tierod broke a few days after buying fuel filler neck broke suspension was gone etc... And they charged me 2500 for a vehicle that is Kelly blue booked at under 500... Never buy from them unless you want to be stuck with a lemon.

Co
Review №49

Didnt purchase a vehicle, but was on the receiving end of the Referral Program. Really enjoyed the guys. When its time to buy, this is where I will be going.

Tr
Review №50

Seemed honest and was quick.

Fa
Review №51

They might as well have -5 stars. These are not honest business people. They will slip in a fee (a horrendously high fee at that), as any given opportunity. They added on fees of about $1000, for arranging financing, without informing us, and without clearly stating that they were fees; and did not care to rectify the situation when we complained. Needless to say, you will be well-served to scrutinize every document, question all amounts etc, when you deal with them.

El
Review №52

Very friendly and helpful people. If we find a vehicle there that we like, we will buy.

sh
Review №53

Got a car and it’s in good condition will definitely be coming back for truck

Jo
Review №54

Bob and J.T were very nice and helped me walk out with a nice buick verano 2012. Love it

Jo
Review №55

EVERY car me & my family got from them broke down they sell complete lemons they were so nice to me it’s crazy that I thought I could trust them and I ended up getting played so did my mom, sister, & stepdad all of their cars did not make it past a year mine lasted 6 months

Br
Review №56

This has been the worst experience of my life. They lied and sold me a horrible car. First of all the car was supposed to be for 6 grand they ended up charging me 10 grand for it. I take partial responsibility because I was buying my first car and shouldve been more thorough but it was both listed online and told to me over the phone that it was a 6 grand car so I never questioned it as I was signing the paperwork. And as I was literally signing the paperwork there was another customer yelling saying how he was charged thousands more for a car that broke down 2 weeks after he bought it. I shouldve left right then. I took the car to an autoshop and it said it had a leaking head gasket. I told them and they kept my car for 3 days and had it checked by multiple mechanics and found nothing. The radiator, headgaskets, and much more all have had to be replaced now within on months of buying this car (6 grand worth), after they said my mechanic was wrong. Id steer clear of here, but I am thankful I learned this lesson. Ill never trust a used car salesman again and look at every last detail when buying a car for now on. 0/5 stars. I take partial responsibility but I know I know that you cant assume people are going to be honest. There are some real snakes out there.

TR
Review №57

Checked on a truck through then very friendly sales person I hope I get the truck I am looking at

Ka
Review №58

Dennis is a very good person to buy a car from

Sh
Review №59

Great place I work here

Co
Review №60

Wide selection of cars and the process is very straight forward, always got me approved even with bad credit!

Cr
Review №61

Mike is the shittiest person ever. Along with Denis. You guys are liars, saying I had to buy a warrenty on the car to get it. Etc. You guys messed up so bad with me that I’ll be seeing you in court.Ps. I saw him like 2 months ago. They signed something when I bought the car saying they would fix my car door. Anyways. He saw I posted something negative. Told me “if you take it down or write something good I’ll fix your car door”.Something that was ment to be fixed on like 2/20 or something. Idk I have all paper work for exact dates. But don’t buy from them. They’re crooks.

Gl
Review №62

I hope to buy another vehicle from Tri City Auto in Hilltop MN.

Ch
Review №63

This place is not a legit business. They have an illegal set up with the lender Security Auto Loans. They will repo your vehicle illegally. Regardless of if your payments have been made or not. I was 2 months ahead and they took my vehicle. I would have never believed it could happen. There is Nothing to protect consumers from this happening. The vehicle was brought directly to the dealers lot. The law says the vehicle is to be securely stored for 10 days and then brought to auction. And the current owner gets one last chance to purchase the vehicle for the auction price and still owes remaining of any. They stole my subs and amp and 2 books of cds. Over 300 cds. A pair of audiobahn subs. I took the truck back from them. Yup. You can re-repo your vehicle back as long as you follow the same laws as them. I never was compensated for my things. The truck was a rusty beater with crazy miles on it. I paid over $4000 on it, it Maybe was worth $2000. Maybe. And they hit my credit report with like $8000. Do not go to these criminals. They should be arrested for praying on the less fortunate and braking a list of laws. But there is nothing you can do of they decide to take your vehicle. The law gives them the right to repo it even if payments are made on time. Trust me, this will screw your life up if you go here. I am not the only one this has happened to either.

Lu
Review №64

They are not perfessional . They will rip you off . Got approved for a 2013 kia and tooknit home and they called saying the loan did not go thru . Yet was still able to take car home . Once we said okay we will return car but get our down payment back they said yes last min they said no . So terrible !!!!

sa
Review №65

Wish I could give this place a - 10! Worst experience ever! Their employee put in a device on my car on their property that is now causing all types of issues. I have a auto shop saying take it off now the lender (bank) worst customer service and experience I have ever had. RUN dont walk away from these people!

Gi
Review №66

HORRIBLE IT SHOULD BE A -10 STARS!!! BEWARE THEY WILL SCREW YOU OVER AND RIP YOU OFF THEY SELL LEMONS AND CARS THAT WERE INVOLVED IN ACCIDENTS AND THAT HAVE SERIOUS DANGEROUS ISSUES AND IF YOU DONT CATCH IT THEY DEFINITELY WILL NOT TELL YOU. THEY WILL RIP YOU OFF ESPECIALLY WHEN YOUR TRUSTED MECHANIC INSPECTS IT AND TELLS YOU YA SHOULD KEEP THE ONE YOUVE BEEN DRIVEN THEY CHARGE 2X WHAT THE JUNK IS WORTH IF YOU BRING IT BACK BECAUSE IT FAILS PRE PURCHASE INSPECTION THEY WILL SCREW YOU OUT OF ANY MONEY YOU PUT DOWN. THEY WILL HARRASS YOUR EMPLOYER SO BAD THEY WANT TO FIRE YOU, AND THEY WILL ALSO BLOW YOUR PHONE UP TRYING TO SEND YOU ON IMPOSSIBLE MISSIONS THAT YOU SPECIFICALLY TOLD THEM YOU COULDNT GET OR PROVIDE. DO NOT LISTEN OR TRUST ANY OF THEM EVEN THE SO CALLED MECHANIC IS A WACK JOB TAKE YOUR VEHICLE ANYWHERE ELSE FOR AN INSPECTION ATLEAST YOULL GET THE TRUTH. THIS SO CALLED MECHANIC INSPECTED THE ONE I ALMOST GOT STUCK WITH AND IT PASSED IN HIS OPINION SO EITHER HE IS AN IDIOT OR JUST LAZY CANT FIGURE OUT WHICH. AS FOR ANYONE ELSE THAT HAS BEEN HORRIBLY STUCK WITH A POS FROM THEM I WILL KEEP YOU ALL IN MY PRAYERS.

Do
Review №67

Nice, friendly staff. I actually bought a vehicle from here.

Me
Review №68

DON’T BUY FROM HERE

Re
Review №69

Very helpful staff.

Me
Review №70

Service was great! Great job, thank you!

s
Review №71

This place was very rude when I walked in one guy said hello and that just let me know he notice me he looked busy but I didnt mind the other guy yells he said hello very rude I will take my business elsewhere I was really happy to buy a car not a good pla e to do business period

IA
Review №72

Me and my Boyfriend went to look at cars the man was very rude to us . I will never recommend this place to any one .

An
Review №73

Always great autos and service

Sh
Review №74

Very helpful, salesman very nice.

Al
Review №75

They will rip you off and they will not give you the full details to your purchase

Ed
Review №76

Really nice people to work with

Ry
Review №77

Dennis is a good guy...

La
Review №78

Star 0 these people are scum scam artists I was told a price on the car they had me buy full coverage insurance on the car then my husband and I was signing papers which they tried rushing us threw when I see the paperwork had 4000 higher price change then I was quoted almost had us finance for 4000 more then they said the car cost then tried to say it was because finance fees dont trust these guys

Pa
Review №79

Interesting operation

Ga
Review №80

Love it here :)

jh
Review №81

Well

Information
44 Photos
81 Comments
3.7 Rating
  • Address:4760 Central Ave NE, Columbia Heights, MN 55421, United States
  • Site:http://tricityautoloans.com/
  • Phone:+1 763-572-2277
Categories
  • Auto broker
  • Used car dealer
  • Car dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–6PM
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