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Review №1

This is a great company and I would trust them with all my future service if I lived closer. As a female from out of state, finding trustworthy car service can be hard to find. Bill is honest and friendly. My 2012 Hyundai Sonata died on the 215 (on July 4th!) and was towed to Pro Stop Auto & Brakes. I sent them an email on a national holiday and they responded the same day. They took a look the next day and informed me that the engine was seized and under a recall. He said it needed to be towed to a Hyundai dealership to be fixed. Bill allowed me to store my vehicle there free of charge for up to 2 days. Bill also sent emailed me proof of the recall affecting my Hyundai engine. Great service that deserves 10 stars.

An
Review №2

I cant say enough great things about my experiences here. Mike is amazing and makes sure that you are taken care of. This is the only place I trust my car to.

Al
Review №3

Originally i went to another brake shop and showed up right at 8 am when Google maps says they open. The place was still closed and workers were walking in all haphazardly, didnt feel comfortable at all. Decided to come here instead at about 8:10 am.... Immediately was greeted at the front. Worker was more than helpful and said he would take down my info and call me back once he figured out the diagnosis. I thought I needed new brakes and rotors, the employee let me know that wasnt necessary because my brake pads were still at 90% and recommended rotor resurfacing. The Job was allot less than anticipated and was completed with less than 2 hours during the week.

Ri
Review №4

Beware everyone. Sabotage to get more business from you. Be very careful.

M
Review №5

Bill, Mike, Casey and the rest of the crew at Pro Stop are an impressively professional team. They always greet me and my wife with a smile and friendly attitude, and they always go out of their way to help even if it isn’t convenient for them. Whether oil changes, engine diagnostics, brake work — anything we ever do at Pro Stop comes out high-quality, reliable work at honest prices. Having gone to them for over 4 years straight, I get the feeling that some of the “one star” reviewers are just spiteful people rather than being legitmate concerns with Pro Stop integrity.

Sh
Review №6

We had to put our 2007 Tahoe in here a few weeks ago, the repair was a major one and took three weeks, and throughout that whole time the communication, professionalism, and everything in between was spectacular. Its never a fun or happy situation when your car is in the shop, but when you have people like Mike, K.C, and an owner of a shop that cares, it gives you peace. So happy we found them and I would highly recommend them to anyone else in need of a repair.They have help certificates on their wall and from the first phone call to them its easy to understand why! Thank you guys so much!

mi
Review №7

We have been using ProStop for 4 years. I appreciate that he is willing tell me when something is not needed or the importance of the repair is relatively less critical. Helps me feel that they are not out gouge me. He tries to find the most economical way of doing things.

Ni
Review №8

Great prices and very nice owner and employees. Always willing to check out my car even if hes busy.

An
Review №9

If i could give zero stars i would. I would never use this shop again! I took my 2001 Honda Civic here after an overheating issue. They kept it for nearly three days, told me they ran a pressure test many times, that it wasn’t the head gasket. They told me the problem was a faulty thermostat and worn out radiator cap. I had them do the work they said it was, and sure enough, NOTHING CHANGED!! I was still having the same exact issues than before i brought it to them. I took it to another shop, they had it for four hours FOUR HOURS, and told me it was a blown head gasket, and that they definitely did NOT run a pressure test as they said, because they would have found this out IMMEDIATELY!!!I am very disappointed in the performance of this shop, and WILL NOT be returning. I strongly recommend anyone else to choose another shop as well! They either ripped me off or didn’t know what they were doing!!

Na
Review №10

The most honest&friendly mechanics Ive ever had. Theyre not in it too make a buck in fact they have saved me over $800.00 by helping me do it myself instead of charges for labor like Ford tried

Ma
Review №11

Once again had a very positive experience dealing with Mike and the crew. Time and time again they go above and beyond what we have all come to expect. If you are looking for an honest shop and extremely competent mechanics look no further than Mike and pro stop auto. Respectfully submitted, Marty B.

br
Review №12

Went in for an oil change and figure out why my check engine light was on. Got the oil changed and wasnt charged anything for the engine light analysis. Was told it was the oxygen sensor and that it looked fine and didnt need changing. They were right! How refreshing to have an honest, kind, and caring mechanic. They have a customer for life. Thank you.

Ja
Review №13

I have gone to them twice now since I moved into this area, mike is very professional and kind. 5 star experience both times. They will always have my patronage.

Lu
Review №14

I went there this past Saturday 3-12-16 for a brake service and that following Monday my wife was driving home on the freeway when she started to hear rattling in the back of the car. It turns out when she got home and I inspected the car that they forgot to tighten the lug nuts on the back tire. What bothers me is when I went back for something with the brakes and told them about the lug nuts, not even the guy behind the counter didnt apologize or ask for more of an explanation, the mechanic who I was talking to didnt even apologize or act like he was concerned. Think about it if it was your wife driving on the freeway with loose lug nuts on a tire how would you feel? That was my first time there and my last time. The guy Mike who was there when I got the service was cool, but if your the owner Mike thats not how you treat a big mistake by your mechanics!

Cy
Review №15

I have been going to Pro Stop for a couple years with our church vans. The work has always been excellent and service honest and friendly. When I told them we were going on a road trip they did a pre-trip inspection on the vans to make sure we had a safe trip... Because they care, Thats comforting! Thanks Pro Stop!!!

Br
Review №16

Fast, Friendly, quality work. They always put all the bolts back in. Cheaper than the dealer.

BK
Review №17

Hi Bill! (The owner) just spoke with you and got a good advice to stay away from Nissans CVT trans! ;)The owner, Bill is super nice and knowledgeable. I called up to receive a quote for pre used car inspection, which runs about hundred bucks, and also received a kind and thoughtful explanations regarding my potential used car that i was looking to buy.I dont think i will buy the Nissan, because of the series of CVT trans failures, but I wasnt sure.I spoke with Bill, who probably did hundreds of repairs and diagnosis on many cars, and he recommended me to stay away and solidified my concern not to buy Nissans.Like any trustworthy and honest mechanic, Bill highly recommend to stay with Hondas and Toyotas..which I strongly agree with.Thank you Bill for your advices and you probably saved me alot of potential troubles buying a CVT trans...ill shop and stick with a Honda...Toyotas are just too boring haha ;)All future customers can definitely trust and have your car repaired or looked into at Bills shop.I strongly recommend it!

Ch
Review №18

Michael is the guy I met in the shop. He is professionally fix my air-con in good time limits too. I strongly recommend this shop to anyone.

Cr
Review №19

The service is amazing. the manager mike is the best. he diagnosed my car and gave me my trouble codes for free. told me what was wrong and how much it would cost to fix it. they are very knowledgeable and incredibly professional. if you have a problem with your car, this is the place to go.

Ka
Review №20

My car was over heating on the way back from the grocery store. I stopped at Auto Pro and they said they could drive me home so I could put.my groceries away and they would bring my cat back and look at it. They were really busy but managed to fit me in. When my car was done they came and picked me up and took me back to the shop. They were very feiwndly, helpful, and helpful. It was a great experience and they now have a customer for life! Thank you Auto Pro!!!

Jo
Review №21

These guys are professional, honest, and fast. Fair pricing and great service!

Ja
Review №22

I went there on 8/21/17 for a simple oil change. Though when they handed me back the car I saw that something was wrong. The plastic panel on the inside of the door was popped out of place. I went to the manager and told him of this and he called out a mechanic to inspect it. The mechanic began arguing with me saying that it must have been my fault and that I didnt notice it before and that theres no way he could have done it. After inquiring about fixing it he said that there was nothing he could do and just walked away from our conversation. I know the problem isnt severe, I just wish they would have treated me with a bit more respect. Needless to say they lost a customer today and I will be referring friends and family elsewhere.

Mi
Review №23

These guys are great, honest and reasonable.

Ch
Review №24

Mike is so amazing ... He is the best mechanic in the world I promise god bless him he truly has a heart of gold .. not only that he is very good at his work dont hesitate to go to him please go dont second guess it

La
Review №25

Ive taken my car here multiple times from thermostats to brakes. Always awsome customer service and work. Highly reccomend this place thats close to home

La
Review №26

Giving a tentative good review as the service I have received so far is good.

Ca
Review №27

$88 dollars for diagnostics, thats before touching the vehicle for repairs, although he did say that some of that price would be applied to repairs, he was abrasive and hurried though with us. So we went to another place.

D
Review №28

I used to bring my sisters, my familys and.my cars and trucks here. I can say now i will never go back to this shop. They will lie to you and tell you to fix unnecessary parts on your vehicles.i confirmed it this vist and i warn any others deciding tp stop here. I wouldnt sugest it and if they know your in a bind expect the prices to go up. The people here used to be honest and trustworthy but they seem tp be having rpugh tiimes becauuse they straight lied to my face on multiple occasions. You lost a familys worth of business hope it was worth it.

Ru
Review №29

Nice guys check out my car gave me a few options. Very honest ..i know alot about cars and these guys did me right

Ka
Review №30

Been going to these guys for years. No guess work, they are upfront and honest people.

IS
Review №31

Over priced . i just walked in . and the guy asked 90$ for just diagnostics

Ro
Review №32

The only mechanic shop I trust.

Ho
Review №33

Really amazing guys

Ar
Review №34

Very good

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